SECURITY GUARD TRAINING COURSE

COURSE OVERVIEW
 TABLE OF CONTENTS
1. Introduction to Security
2. Private Security and Investigative Services
Act
3. Basic Security Procedures
4. Report Writing
5. Health and Safety
6. Emergency Response Preparation
7. Canadian Legal System
8. Legal Authorities
9. Effective Communications
10. Sensitivity Training
11. Use of Force Theory
12. Emergency Level First Aid
SECTION #1: INTRODUCTION TO SECURITY

• Public Sector Careers

• Policing in Canada

• Police Services in the Greater Toronto Area

• Private Security Career

• Event Security

• Loss Prevention

• Other Types of Security

• Challenges of a Security Guard

SECTION #2: PRIVATE SECURITY AND
INVESTIGATIVE SERVICES ACT

• Private Security and Investigative Services Act

• How to Obtain a Security Licence
• Ministry Code of Conduct
• Complaint Procedure
• Failure to Comply
• Regulated Equipment
• Uniform Regulations
• Other Regulations: Animals
• Ministry Contact Information
SECTION #3: BASIC SECURITY PROCEDURES

• Conducting Patrols

• Skateboarders

• Homeless Persons

• Surveillance

• Access Control

• Crowd Control

• Traffic Control

• Alcohol and Drugs

SECTION #4: REPORT WRITING

• Introduction to Report Writing

• General Guidelines

• Commencing Duty and Off-Duty

Writing

• Important Factors

• Report Writing Format

• Types of Evidence
SECTION #5: HEALTH AND SAFETY
• Occupational Health and Safety

Act

• Worker Rights

• Worker Responsibilities

• Employer Responsibilities

• Workplace Injuries

• WHMIS

• Recognizing Hazards

• Fire Prevention
SECTION #6: EMERGENCY RESPONSE PREPARATION
• Emergency Risk Factors

• Fire Emergencies

• Bomb Emergencies

• Weapon Emergencies

• Suspicious Packages

• Explosive Devices

• Emergency Response Procedures

• Role of Security Guards

• Crime Scene Management

SECTION #7: CANADIAN LEGAL SYSTEM

• Canadian Criminal Court System

• Hierarchy of Court System

• Court Procedures

• Ontario Evidence Act

• Collection of Evidence

• Tort Law and Civil Liability

• Municipal By-laws
SECTION #8: LEGAL AUTHORITIES
• Protecting Personal Information

• Criminal Code of Canada

• Section 494

• Trespass to Property Act

• Powers of Arrest

• Common Criminal Offences

• Liquor License Act

• Employment Standards Act

SECTION #9: EFFECTIVE COMMUNICATIONS
• Oral Communication Skills

• Written Communication Skills

• Writing Accurate Reports

• Using Appropriate Language

• Avoiding Personal Bias

• Tactical Communication

• Interpersonal Skills
SECTION #10: SENSITIVITY TRAINING

• Diversity in Canada

• Interacting with Youth

• Dealing with Disabilities

• Harassment and Discrimination

• Human Rights Legislation

SECTION #11: USE OF FORCE THEORY
• Use of Force Legalities

• Use of Force Framework

• Responding to Stressful Situations

• Maintaining Composure

• Positional Asphyxia

• Excited Delirium

• Guard Safety
SECTION #12: EMERGENCY LEVEL FIRST AID
• First Aid Overview
• Legalities
• Emergency Scene
Management
• Shock
• Unconsciousness
• Fainting
• Choking
• Severe Bleeding
• CPR
• AED
SECURITY GUARD TRAINING COURSE
Section #1: Introduction to the Security Industry
CONTENTS
1. Public Sector Careers

2. Policing in Canada

3. Police Services in the Greater Toronto Area

4. Private Investigator

5. Private Security Career

6. Event Security

7. Loss Prevention

8. Types of Security

9. Challenges of a Security Guard

 PUBLIC SECTOR CAREERS
• Police Officer

• Special Constable

• Court Officer

• Corrections Officer

• Canadian Border Services Agency

• Parking Enforcement Officer

• By-Law Enforcement Officer

• Canadian Forces (Army, Navy, Air Force)

POLICING IN CANADA

Federal
Royal Canadian Mounted Police

Provincial
Ontario Provincial Police
Quebec Provincial Police

Municipal
Toronto Police Service
Peel Regional Police
Niagara Regional Police
York Regional Police
GTA POLICE MAP
 PRIVATE INVESTIGATOR
You may need a private investigator's licence if
you are mainly employed and paid for the
following activities:
• Conducting investigations in order to provide information.

• Conducting investigations into the character or actions of a

person.

• Conducting investigations into an individual's business or

occupation.

• Conducting investigations into the whereabouts of persons or

property.
PRIVATE SECURITY CAREERS

In-House Security
Average Hourly Wage: $14-$20
Security staff work directly for the employer which operates the
building and work only on that specific site. Most hotels and
some larger building complexes use in-house security
departments.
Contract Security
Average Hourly Wage: $11-$14
Security staff work for a contract company, which engages in
the business of selling security services to multiple clients.
Guards often work at multiple sites for the same company.
Almost all events and buildings utilize the services of a contract
security company.

Both in-house and contract security guards must possess a valid

license
EVENT SECURITY
• Autograph Signings

• Banquet Halls (Private Parties, Meetings)

• Bars and Nightclubs

• Concerts (Air Canada Centre, Molson

Amphitheatre)

• Festivals

• School Dances and Proms

• Sports Events

• Weddings and Wedding Receptions

LOSS PREVENTION

• Usually work in retail environments and department stores.

• Detect and apprehend shoplifters.

• Conduct investigations on internal employee theft.

• Usually work undercover in plain clothes.

• Still required to be licensed in Ontario.

• Considered security guards, not private investigator.

• Generally make more arrests than any other type of security.

TYPES OF SECURITY

• Building Security

• College/University Security

• Condominium Security/Concierge

• Hotel Security

• Mall Security

• Mobile Security
 CHALLENGES OF A SECURITY GUARD
• Physically exerting (stairwell checks, standing for long periods
of time)
• Rotational shifts (day, evening and midnight shifts)
• Working on holidays (Boxing Day, New Years)
• Transportation and Parking
• Carrying Equipment and Duty Belt
• Dealing with Sudden Emergencies (crowd control, medical
emergency)
• Primary First Aid Responder
• Potential for Danger (assaults, chemicals, fire)
• Cost (training, test, licensing, equipment)
• Dealing with Intoxicated People (concerts, special events,
weddings)
• Always on Duty (despite being on breaks or lunch)
END OF SECTION #1
Introduction to Security