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furniture to customers. With the slogan:" Let's innovation bright your house", Deco-Smart
Manufacturing place is located in NE3 Street, My Phuoc III Industrial Park, Binh
Duong Province while showroom is situated in 817 Lac Long Quan Street, Ward 10, Tan
Since the price for living space becomes more expensive in urban areas,
multifunctional furniture with elegant design can help people save money, save space while
The company's target customer are people aged 25-50 living in medium and small
apartments or houses. Most of them are office workers and people who do small business in
Ho Chi Minh City, having the income of over 8 million Vietnam Dong per month.
Vietnam. Deco-Smart benefits the low-cost land rent, cheap outsourcing cost in Binh Duong,
and up-to-date materials to provide customer high-quality product at reasonable cost. The
rising number of people migrating to urban areas also enhances the trend of space-saving
improving quality of life, Deco-Smart would like to solve the overpopulation issues and
densely populated area in big cities while providing customers the best products and services.
follow the business ethics. They are required to be punctual, cooperative, work effectively
planting more trees in Vienam's forest, taking part in the process of preventing global
Deco-Smart implements two types of plan for business goals: Short-term and Long-
term Achievements, to help the company meets the pay-back period, enlarges the market and
The business is run under Limited Liability Partnership to take its advantages in
capitalization, duties allocation, the independence of liability, debts and individual capital
- General Manager and HR Manager: Formulate policies, manage daily operations, and
and handling problems and questions from customers; indeed being responsible for
- Accounting and Finance Manager: determining financial impacts due to product cost
reductions, preparing periodic forecasts; doing research and analyzing accounting data
prepare inventories; tracking shipments and stock levels; controlling the quality
The marketing research is based on the income and educational level of customer,
multifunctional furniture in Ho Chi Minh: Noi That Xep Gon, Noi That Nhap Khau, Noi That
Products features three main values: Core product, actual product and augmented
product.
customization increases the satisfaction of customer. High quality materials are guaranteed.
To save money, time and maximize profit, Deco-Smart uses outsourcing for most parts of the
products.
To set a reasonable price for customer and maximize profit, price skimming,
psychological pricing, bundle pricing and high-low pricing is applied. For distribution, direct
selling is applied for first few years to gain more reputation and profit.
Online promotion and public relation are methods used for the promotion. Many
discount methods are used to improve sales while customer services enhance the loyalty of
customers.
For financing, high cost from variable cost and start-up cost demands the initial
investment of Two Billion Vietnam Dong for the first year. The Partnership shall have a total
(2,500,000,000 VND) in order to meet the Payback Period in roughly 2.7 years
PART 1: Introduction
furniture.
o Business description: Living-spaces in big city in Vietnam are
o Target customer:
The potential customers are people, who are in the age of 25 to 50 years old, lives in
Ho Chi Minh City. Their income level is over 8 million VND per month, especially
clerical workers or owners of small business. With this amount of income they tend to
live in small to medium houses or condominiums, so they want to use portable and
convenient furniture which can save space and perfrom more functions within limited
areas.
o Company advantages:
+ Ho Chi Minh is one of the most populated city in Vietnam with 7,681,700
people and has very high population density- about 3,336 persons per sp.km.
market.
market.
will easily become the best option for citizens living in big
cities.
o Company disadvantages
1. Mission statement:
improve quality of life. Our mission is to provide our customers with the best
2. Ethical issues:
violence.
employees.
the company.
way.
application.
+ Keep the books and ledgers of the company accurately and honestly,
responsible information.
managers.
our employees can access through their positions in the company, even
3. Social responsibility:
We are a part of the world, so we are responsible for protecting the
have to face recently. All of our products are made by wood, so we decided to
spend 5% of our revenue each year for planting more trees. A sustainable
Vietnamese.
o Long-term achievements:
partnership
organization:
liability for negligent acts of other partners or employees who are not
company debts and have the authority to decide how they will individually
sign by all partners of the firm. So by law the firm is operated and
2. Management team:
Having been studying at EIU for more than 2 years, Ms. Trang has a
help employees get their job satisfaction from working. Ms Trang has
is creative, flexible, and friendly. Photoshop and graphic design are his
can benefit the company. Mr. Long has to do market research, manage
Ms. Loan has an interest in sales. Now, she is an online retailer for
negotiation skills, Ms. Loan would like to work with our team to
manage the sales department. Ms. Loan will work as company's store
manager and sales director. She has to manage product, which includes
Linh has been studying finance at EIU for a year. She is good at
She must also partner with Product Manager and Purchasing Manager
Mr. Minh can learn a lot from a manufacturing company of his family
lines and quality output. He also has many close relationships with
suppliers which can benefit the supply chain system of the company.
3. Organizational chart:
General
Manager
Accounting &
Marketing Production
Financial Sales Manager HR Manager
Manager Manager
Manager
Staff
PART 3: Marketing Strategy
1. Target customer
c. Income
d. Educational level
Technical Qualifications
19% Unskilled workers
30%
3% Unskilled and semi-
skilled workers
4%
Skilled craft workers
Vocational certification
10%
Undergraduate degree
34% Professional degree or
higher
Strength Weakness
- Big company with branches in Ho - Design is unattractive
Chi Minh City and Ha Noi - High price
(desk, table, chair, bed, shoes color and material of the product.
cabinet)
Service
b. Noi That Nhap Khau: 1465/31 Lê Văn Lương, Huyện Nhà Bè, Thành
Strength Weakness:
products
- Four showrooms
TP.HCM
Strength Weakness
- Customer service at house (Free - Do not have discount events
- Normal materials
industry has advanced significantly and powerful, and the country is fast
becoming an important export base and world-class location for setting up the
which can generate substantial profits for the whole nation. Production clusters
around Ho Chi Minh City currently has about 70% of the 600 largest furniture
manufacturer in Vietnam.
to improve their productivity and reduce the cost per unit. Small and medium
enterprises (SMEs) produce furniture, which meet the demands for the global
market, but the relationship with their customers seem to be loose, in most
official statistics, there are over 1.300 wood processing and manufacturing
factories with a total round wood capacity of 2 million cubic meters per year.
still low, although this field plays an important role in Vietnamese economy.
typically come from other big countries in the region, e.g. Singapore and
+ Despite the global economic crisis, furniture exports of Vietnam still grew in
now ranks the world’s sixth largest furniture exporter and second in Southeast
Asia. Vietnam’s furniture products have been bought by buyers from over 120
countries, while the US, China, EU and Japan importing are our main
customers.
Furniture exports of Vietnam
13%
The US
5%
39% China
EU
14%
Japan
South Korea
Other countries
14%
15%
In most major cities around the world, people’s living space is getting smaller.
The young tend to go to big cities for greater opportunities and active
areas become worse. High population density leads to many other issues such
as rising house prices and energy costs. They are common problems in urban
can easily decrease their manufacturing costs and prices charged to the
consumer. For example, many large furniture stores in Vietnam as Hoang Anh
Gia Lai, Hoa Phat, Xuan Hoa, Nha Dep, Nha Xinh, have the ability to leverage
their size to lower manufacturing costs and sell furniture at low prices.
often large expenditures where families look for both exceptional quality and
attract a clientele. Furniture stores of any size that have been part of a
community for many years may also pose a similar threat to a new store.
II. Product
for people who live and work in limited spaces, so they can save money and
spaces.
customers, who have higher income level compared to the rest of customers.
Multi-functional furniture can save space and money for people who live
single product. The product has modern styles and materials reflects and
friendly.
that product to customers’ places safel. We also provide after sale services
that can help customer to arrange furniture in their apartments and instruct
them the way to use it effectively. Products are guaranteed within 1 year for
customers. If there is any damage during that year, we will offer new
product’s characteristics
product
1. Modern - Price: 8,699,000 VND - Price: 12,000,000 VND (Noi
used as a substitution of
easy to break.
be used in fluorescent or
brightener.
+ There is a variety of
acrylic material
differentiated by colors, so
of houses.
2. Modern - Price: 3,490,000 VND - Price: 3,999,000- 4,850,000
Wall VND
designs.
in order to meet
customer’s demand.
i. Designing
Multifunction
allowed.
ii. Production
order to:
of depreciation.
parts.
department.
Table.
ABS Plastic is used to create Modern Wall
Out-sourced Walnut
High Gloss Acrylic
ABS Plastic
Shelves and Cube Wall Shelves
modern shelves
Transforming sofa-bed
- Production process:
companies
products
Deliver to customers
cheap price
- Supply sources are located near the company's
suppliers.
III. Pricing
strategy includes:
- Psychological pricing:
discount.
product.
consumption.
Compact Din
Modern Spac
down – summer.
IV. Distribution
products.
V. Promotion
1. Tell people about our products and persuade potential
priority.
environment.
c. Sale promotion
- Discount 10% shipping fee for customers with over
shipping package”.
- Customer service:
The company opens Architecture Column in
products.
into:
White)
Red)
2. Costs
Salary and wa
b. Variable Costs
Outsourced H
Outsourced D
Outsourced A
3. Startup Costs
Land Rent
Showroom R
Warehouse
4. Capitalization
Article III).
17.5%
Agreement, n.d.)
Agreement, n.d.)
5. Payback period