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ASSESSMENT TASK 1
• Naturally, one person would not make any communication to the self. Communication is a
circular process. Its process starts with the sender of the message and travelling through various stages
completes with a feedback to communication from the recipient to the sender
• Two-way communication is when one person is the sender and they transmit a message to
another person, who is the receiver. When the receiver gets the message, they send back a response,
acknowledging the message was received
Verbal Communication
Verbal communication can also be called as Oral communication. In very simple terms, any
communication that happens orally between people is known as verbal communication. The objective of
such communications is to ensure that people understand whatever you want to convey. Because of its
very nature, verbal communications is more quick and precise then email communication.
Written Communication
There are many many ways that written communications can be used. The number of ways is ever
increasing with the penetration of smartphones and the internet. One of the most common forms of
written communications used till date is Email. But slowly, written type of communications is becoming
more informal with Whatsapp and other online messaging apps being used regularly.
Interpersonal Communication
Oral Communication
A communication which happens through word of mouth, spoken words, conversations and also any
messages or information are shared or exchanged between one another through speech or word of
mouth is called oral communication. Example: Public speech, News reading, Television, Radio, telephone
and mobile conversations.
Visual Communication
Visual communication is the third methods of communication which takes place through the help of
visual aids like colour, illustration, graphic design, drawing, typography, signs and other electronic
resources.
Visual communication comprising charts and graphs generally reinforces written methods of
communication and in majority of the situations replaces written communication completely. “A picture
is worth a thousand words” is an adage which shows that verbal communication can on several
occasions be more powerful than verbal as well as nonverbal communication. The developments in
technology have made expression of visual communication easier than what it was before.
C. How can you choose the right method of communication for your organization?
3. Organisational culture
4. Consider feedback
Question 2: Answer the following questions:
ii. Secondary Data Collection Methods Write your answer in 150-200 words.
b. Explain the difference between qualitative data analysis and quantitative data analysis. Write your
answer in 50-100 words.
c. What are the different types of technology that can be used to collect data? Identify and document
any four (4).
Primary data is data that is collected by a researcher from first-hand sources, using methods like
surveys, interviews, or experiments. It is collected with the research project in mind, directly from
primary sources..
The data can be collected through various methods like surveys, observations, physical testing, mailed
questionnaires, questionnaire filled and sent by enumerators, personal interviews, telephonic
interviews, focus groups, case studies, etc.
Secondary data is data gathered from studies, surveys, or experiments that have been run by other
people or for other research.
Typically, a researcher will begin a project by working with secondary data. This allows time to formulate
questions and gain an understanding of the issues being dealt with before the more costly and time
consuming operation of collecting primary data.
https://www.statisticshowto.datasciencecentral.com/primary-data-secondary/
B. Explain the difference between qualitative data analysis and quantitative data analysis.
Qualitative data analysis is based on classification of objects (participants) according to properties and
attributes whereas quantitative analysis is based on classification of data based on computable values.
Qualitative analysis is subjective whereas quantitative is objective
Key differences between qualitative and quantitative analysis
In a nutshell, quantitative research generates numerical data or information that can be converted into
numbers. Qualitative Research on the other hand generates non-numerical data.
In qualitative analysis, the data is collected in small, unrepresentative samples in an unstructured way.
Typical data collected include color, race, religion, nationality, and many more. In quantitative analysis,
on the other hand, data is collected in large, representative samples that can generalize the entire
population.
https://www.scribbr.com/methodology/qualitative-quantitative-research/
C. What are the different types of technology that can be used to collect data?
Question 3: Answer the following questions related to “legal requirements, policies, procedures and
guidelines relating to research including handling and storing data, privacy and freedom of
information”:
a. Explain the Privacy Act and the Australian Privacy Principles guidelines (APP guidelines) applicable
to secure personal information. Write your answer in 200-250 words.
b. Explain the purpose of privacy policy. Write your answer in 20-30 words.
c. Document a checklist for best practice on workplace privacy. Write your answer in 100-150 words.
a. Explain the Privacy Act and the Australian Privacy Principles guidelines (APP guidelines) applicable
to secure personal information.
The Australian Privacy Principles (or APPs) are the cornerstone of the privacy protection framework in
the Privacy Act 1988 (Privacy Act). They apply to any organisation or agency the Privacy Act covers.
There are 13 Australian Privacy Principles and they govern standards, rights and obligations around:
A breach of an Australian Privacy Principle is an ‘interference with the privacy of an individual’ and can
lead to regulatory action and penalties.
https://www.oaic.gov.au/privacy/australian-privacy-principles/
https://www.fairwork.gov.au/how-we-will-help/templates-and-guides/best-practice-guides/workplace-
privacy#bestpractice
Question 4: Explain ten (10) effective presentation techniques that you can implement when
presenting your research findings. Write your answer in 250-300 words.
Your presentation needs to be built around what your audience is going to get out of the
presentation.
As you prepare the presentation, you always need to bear in mind what the audience needs and
wants to know, not what you can tell them.
While you’re giving the presentation, you also need to remain focused on your audience’s
response, and react to that.
You need to make it easy for your audience to understand and respond.
When planning your presentation, you should always keep in mind the question:
What is the key message (or three key points) for my audience to take away?
You should be able to communicate that key message very briefly.
Some experts recommend a 30-second ‘elevator summary’, others that you can write it on the
back of a business card, or say it in no more than 15 words.
Whichever rule you choose, the important thing is to keep your core message focused and brief.
And if what you are planning to say doesn’t contribute to that core message, don’t say it.
This sounds very easy, but a surprisingly large number of presenters fail to do it.
If you smile and make eye contact, you are building rapport, which helps the audience to
connect with you and your subject. It also helps you to feel less nervous, because you are talking
to individuals, not to a great mass of unknown people.
To help you with this, make sure that you don’t turn down all the lights so that only the slide
screen is visible. Your audience needs to see you as well as your slides.
5. Start Strongly
The beginning of your presentation is crucial. You need to grab your audience’s attention and hold it.
They will give you a few minutes’ grace in which to entertain them, before they start to switch off if
you’re dull. So don’t waste that on explaining who you are. Start by entertaining them.
Try a story (see tip 7 below), or an attention-grabbing (but useful) image on a slide.
6. Remember the 10-20-30 Rule for Slideshows
This is a tip from Guy Kawasaki of Apple. He suggests that slideshows should:
As a general rule, slides should be the sideshow to you, the presenter. A good set of slides should be no
use without the presenter, and they should definitely contain less, rather than more, information,
expressed simply.
If you need to provide more information, create a bespoke handout and give it out after your
presentation.
7. Tell Stories
Human beings are programmed to respond to stories.
Stories help us to pay attention, and also to remember things. If you can use stories in your
presentation, your audience is more likely to engage and to remember your points afterwards. It is a
good idea to start with a story, but there is a wider point too: you need your presentation to act like a
story.
Think about what story you are trying to tell your audience, and create your presentation to tell it.
Focusing On Characters – People have stories; things, data, and objects do not. So ask yourself “who” is
directly involved in your topic that you can use as the focal point of your story.
For example, instead of talking about cars (your company’s products), you could focus on specific
characters like:
The drivers the car is intended for – people looking for speed and adventure
The engineers who went out of their way to design the most cost-effective car imaginable
A Changing Dynamic – A story needs something to change along the way. So ask yourself “What is not as
it should be?” and answer with what you are going to do about it (or what you did about it).
For example…
Did hazardous road conditions inspire you to build a rugged, all-terrain jeep that any family could
afford?
Did a complicated and confusing food labelling system lead you to establish a colour-coded nutritional
index so that anybody could easily understand it?
To see 15 more actionable storytelling tips, see Nuts & Bolts Speed Training’s post on Storytelling Tips.
Varying the speed at which you talk, and emphasising changes in pitch and tone all help to make your
voice more interesting and hold your audience’s attention.
That means that as well as your tone of voice, your body language is crucial to getting your message
across. Make sure that you are giving the right messages: body language to avoid includes crossed arms,
hands held behind your back or in your pockets, and pacing the stage.
Make your gestures open and confident, and move naturally around the stage, and among the audience
too, if possible.
One option is to start by concentrating on your breathing. Slow it down, and make sure that you’re
breathing fully. Make sure that you continue to pause for breath occasionally during your presentation
too.
For more ideas, see our page on Coping with Presentation Nerves.
If you can bring yourself to relax, you will almost certainly present better. If you can actually start to
enjoy yourself, your audience will respond to that, and engage better. Your presentations will improve
exponentially, and so will your confidence. It’s well worth a try.
Follow our guide to boost your presentation skills learning about preparation, delivery, questions and all
other aspects of giving effective presentations.
https://www.skillsyouneed.com/present/presentation-tips.html
Question 5: Explain three (3) methods that can be used for reporting. Write your answer in 100-150
words.
Written reporting is a report is a short, sharp, concise document which is written for a particular purpose
and audience. It generally sets outs and analyses a situation or problem, often making recommendations
for future action. It is a factual paper, and needs to be clear and well-structured.
The Graphic Reporting component adds easily configurable graphical visualization widgets to ENOVIA,
assisting users in making a more accurate project and product decisions on a daily basis. Working with
your data is just as important as storing it correctly, through the Graphical Reporting component, you
can identify trends, view unfinished tasks, identify project bottlenecks, visually search through
interactive data giving you the insights you need.
The standard oral report consists of an introduction ("tell the audience what you are going to tell
them"), a main body ("tell them"), and a conclusion ("tell them what you have told them"). The
introduction should include an overview of the rest of the talk to help the listener understand what you
are going to say.
http://www.yourarticlelibrary.com/accounting/preparation-of-a-report/methods-of-reporting/top-3-methods-of-
reporting-preparation-of-a-report/67655
a. What is research ethics? What are its principles? Write your answer in 100–150 words for each.
b. What are the general principles of responsible research? Write your answer in 50-100 words. c.
What are different codes of conduct in research? Document any six (6).
Research Ethics is a world-wide set of principles governing the way any research involving interaction
between the researcher and other humans or human tissue or data relating to humans, is designed,
managed and conducted.
Academe's competitive "publish-or-perish" mindset can be a recipe for trouble when it comes to who
gets credit for authorship. The best way to avoid disagreements about who should get credit and in
what order is to talk about these issues at the beginning of a working relationship, even though many
people often feel uncomfortable about such topics. The term autonomous means that a person can
make his or her own decisions about what to do and what to agree to.
APA's Ethics Code says psychologists should avoid relationships that could reasonably impair their
professional performance or could exploit or harm others. But it also notes that many kinds of multiple
relationships aren't unethical--as long as they're not reasonably expected to have adverse effects.
When done properly, the consent process ensures that individuals are voluntarily participating in the
research with full knowledge of relevant risks and benefits.
Upholding individuals' rights to confidentiality and privacy is a central tenet of every psychologist's work.
However, many privacy issues are idiosyncratic to the research population, writes Susan Folkman, PhD,
in "Ethics in Research with Human Participants" (APA, 2000). For instance, researchers need to devise
ways to ask whether participants are willing to talk about sensitive topics without putting them in
awkward situations, say experts. That could mean they provide a set of increasingly detailed interview
questions so that participants can stop if they feel uncomfortable.
One of the best ways researchers can avoid and resolve ethical dilemmas is to know both what their
ethical obligations are and what resources are available to them.
https://www.apa.org/monitor/jan03/principles
Honesty: Honestly report data, results, methods and procedures, and publication status
Objectivity
Integrity
Carefulness
Openness
Respect for Intellectual Property
Confidentiality
Responsible Publication
a. Explain differences between Applied Research and Fundamental (Basic) Research. Write your answer
in 150-200 words.
b. Give three (3) examples of quantitative and qualitative tools and methods. Explain their application.
Write your answer in 300-350 words.
Basic research is curiosity driven. It is motivated by a desire to expand knowledge and involves the
acquisition of knowledge for knowledge's sake. It is intended to answer why, what or how questions and
increase understanding of fundamental principles. Basic research does not have immediate commercial
objectives and although it certainly could, it may not necessarily result in an invention or a solution to a
practical problem.
Applied research is designed to answer specific questions aimed at solving practical problems. New
knowledge acquired from applied research has specific commercial objectives in the form of products,
procedures or services.
B. Give three (3) examples of quantitative and qualitative tools and methods
Surveys, whether conducted online, by phone or in person. These rely on the same questions
being asked in the same way to a large number of people;
Observations, which may either involve counting the number of times that a particular
phenomenon occurs, such as how often a particular word is used in interviews, or coding
observational data to translate it into numbers; and
Secondary data, such as company accounts.