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A STUDY ON

JOB SATISFACTION

AT

ANDHRA PRADESH SOUTHERN POWER DISTRIBUTION


COMPANY LIMITED

A PROJECT REPORT

Submitted to JNTUA, Ananthapur In partial fulfillment of the


requirement for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

By

M. SHABANA

Reg.No:173G1E00C0

Under The Guidance of

Prof. N.RADHA, M.B.A.,

Assistant professor

Department of M.B.A

DEPARTMENT OF MANAGEMENT STUDIES

K.M.M INSTITUTE OF TECHNOLOGY & SCIENCE


(Affiliated to JNTUA University ANANTHAPUR)
2017-2019
K.M.M INSTITUTE OF TECHNOLOGY & SCIENCE
(Affiliated to JNTUA University,ANANTHAPUR)
DEPARTMENT OF MANAGEMENT STUDIES
CERTIFICATE
REG NO :173G1E00C0

This is to certify that the project report entitled ”A STUDY ON JOB


SATISFACTION AT ANDHRA PRADESH SOUTHERN POWER
DISTRIBUTION COMPANY LIMITED, TIRUPATHI, Submitted by
M.SHABANA(Reg. no. 173G1E00C7) in partial fulfillment of the requirement for
the award of the degree of “MASTER OF BUSINESS ADMINISTRATION” under
our supervision and guidance in the 4 semester of course, during the academic year
2017-2019

1. Internal Examiner

2. External Examiner

HOD PRINCIPAL

DECLARATION
I hereby declare that the project report entitled “A STUDYON JOB
SATISFACTION AT APSPDCL, TIRUPATI is genuine and bonafied work
prepared by me to the KMM INSTITUTE OF TECHNOLOGY AND
SCIENCE during the academic year 2017-2019.

Prof. N. RADHA, M.B.A.., and submitted in partial fulfillment for the


degree of Master of Business Administration to JNTUA ANANTHAPURAM,
is my original work and submitted for the award of any other degree or diploma.

PLACE: Tirupati

DATE :

M.SHABANA

Reg: 173G1E00C0

ACKNOWLEDGEMENT

I derive great pleasure in compiling the report “A STUDY ON JOB


SATISFACTION AT APSPDCL, TIRUPATI.

I am very much indebted Mr. S. SREENIVASULU CHAIRMAN, KMM ITS


TIRUPATI for encouragement in this academic pursuit

I would like to express my sincere thanks to Mr. S.ARUN KUMAR


SECRETARY, KMM ITS For encouragement in this academic pursuit

I grateful to Prof. Mr. T.KRISHNAIAH (M. TECH, Ph .D,) Principal KMM


INSTITUTE OF TECHNOLOGY AND SCIENCE for encouragement in this
academic pursuit.

It’s my privilege to express my sincere thanks and gratitude to Dr. BABURAO,


M.com, Ph. D, head of department of management studies Tirupati.

I own my gratitude to project guide Mrs. N. RADHA, M.B.A.., for the


scholarly and meticulous help and guidance in completing the project and
having gone through my manuscript for her invaluable suggestions.

Finally I express my thanks to all my friends, who directly and indirectly helped
me to make my project successfully.

M. SHABANA

Reg.No. 173G1E00C0

CONTENTS
Chapter No Titles Page No.
 CERTIFICATE

 DECLARATION
 ACKNOWLEDGEMENT
1  INTRODUCTION 1-3

2  INDUSTRY PROFILE 4-7


 COMPANY PROFILE 8-16

 REVIEW OF LITERATURE
17-30
 NEED FOR THE STUDY
31

 SCOPE OF THE STUDY 32


3
 OBJECTIVES OF THE STUDY 33
 RESEARCH DESIGN 34-35
 PERIOD OF THE STUDY
36
 LIMITATIONS OF THE STUDY

4  DATA ANALYSIS
37-56

 FINDINGS 57-58

5  SUGGESTIONS 59

 CONCLUSION 60
 ANNEXURE 61-63

 BIBILIOGRAPHY 64

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