KATERINA GOMON

Sales Assistant

Kyiv · +38(067)1754487 (Telegram, WhatsApp)

gomon.katerina@gmail.com

SUMMARY
 Professional manager with 10+-year experience working with clients in B2B sales.
 I quickly understand the specifics of products in a new business area.
 Figure out customer needs and find the best solution.
 Build long-term relationships with customers.
 I work focusing on results, attentive to details, and ready for new challenges.
I would like to broaden my experience and get the opportunity to develop skills for fast-
growing IT field.

PROFESSIONAL EXPERIENCE

KORONA TRAVEL
(REPRESENTATIVE OFFICE OF AUSTRIAN COMPANY «EUROTOURS INT.»
WWW.EUROTOURS.AT IN UKRAINE)
September 2013 - till now

Account Manager (B2B sales)

Duties:
 Develop and sell tourist products of the company.
 Cooperate with customers at all stages of the business to provide quality services, I work
with objections.
 Do a research for sales channels.
 Communicate with foreign partners to resolve any issues, including emergency support.
 Carry out market analysis, monitor prices for partners and competitors.
 Visit professional events and workshops to find new partners.
 Participate in meetings with foreign partners.
 Organize business trips, individual and group tours of any complexity.
 Book air tickets, hotels, apartments, and other extra services.
 Make booking confirmation and control the payment (1C).
 Work with various on-line booking systems.

Personal achievements: I increased the number of agent database by 20% annually. I gained
the loyalty 15 partners who work with us on an ongoing basis. In conditions of saving the
marketing budget for the development of our company, it was possible to maintain a stable
profit for the last 3 years.

1000 DOROG (OR ROADS) UKRAINE

(REPRESENTATIVE OFFICE OF THE EUROPEAN TOUR OPERATOR «1000 UT»
HUNGARY)

October 2012 -
September 2013
Customer Service Manager (B2B sales)

Duties:
 Developed and promoted tourist products of the company.
 Advised travel agencies on the specifics of resorts, hotel base, and sightseeing routes.
 Engaged in the search for new foreign partners and organized individual tours.
 Booked air tickets, sightseeing tours, hotels, and other extra services.
 Researched and analyzed competitors.
 Worked with various on-line booking systems.
 Prepared mailing lists (ITMS, Quality services). Posted information on online travel
aggregators. Engaged in filling the site with content.

Personal achievements: Together with the team, I increased sales by 15% on a charter flight
to Prague. Launched a new tourist destination - Vietnam.

ALBIZ TOUR (TOUR OPERATOR)

April 2007 -
September 2012

Manager of the reservation department (B2B sales)

Duties:
 Developed and sold tourist products of the company.
 Booked services, confirmed orders, made rooming-lists for partners.
 Engaged in the search for new foreign partners and developed new tourist destinations.
 Communicated with foreign partners to resolve any issues and worked with individual
requests.
 Researched and analyzed the prices of partners, competitive.
 Collaborated with leading Ukrainian airlines on charter programs.
 Prepared layouts for mailing lists and posted offers on online travel aggregators. Engaged in
filling the site with content.
 Made presentations and conducted webinars to promote new tourist destinations.
 Took part in the project for the development of new directions, where our department
organized an on-line school for the study of tourist products.

Personal achievements: Together with a department of 4 people, we increased sales by 30%

on a charter flight to Greece. Organized an advertising tour to Vietnam. Launched new tourist
destinations and tours for sale: Vietnam, Israel, Georgia.
Received a promotion to the position of manager in the reservation department from the head
of the visa department.

EDUCATION

Courses:
2020 School of digital advertising UAMASTER - Internet Marketing: I studied the basics of
web analytics, SEO, email marketing, search advertising and analysis of advertising campaigns
in Google Ads / Google Analytics, SMM and targeted advertising on social networks.

2019 Prog.kiev.ua - UI/UX&Web Design: I had practice in programs X-mind, Axure, Figma,
Adobe Photoshop.

2018 PRO BUSINESS CENTER - SMM: promotion of projects on Facebook.

English language: Speak Up, American English Center Ukraine, English Prime, online service
Cambly.

I attend specialized training and professional tourism seminars, as well as international tourism
exhibitions.

I took part in advertising tours to Greece, Israel, the Czech Republic, the Baltic countries +
Stockholm, Montenegro + Croatia, Austria.

2004-2007 YEARS
Kyiv University of Tourism, Economics and Law. Faculty of Economics and Management.
Specialty "Organization Management" in the tourism industry.

2002-2004 YEARS
Kyiv College of Hotel Management. Specialty "Organization of services in hotels and tourist
complexes".
LANGUAGES
Ukrainian – native. Russian – fluent. English – Upper-Intermediate.