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a) fit for the intended purpose, free from defects in material and workmanship and
merchantable;
b) designed, manufactured, labeled, packaged, sold, and delivered in strict compliance
with the provisions of all applicable laws, rules, regulations and Code;
c) compliant in all respects with all specifications, performance standards and
descriptions furnished, specified or adopted by PAGE; and
d) not violative of the trademark, copyright, or patent rights or any other intellectual
property rights of others.
1. Guiding Principles
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The Supplier / Vendor and its staff shall be law-abiding in all business activities,
having utmost regard to the law of the land, and upholding high ethical principles.
Suppliers’ / Vendors’ business and labor practices must comply with all applicable
laws of the countries in which they are doing business and with all applicable laws
in India, as well as the requirements of this Code.
PAGE does not tolerate the use of child labor. Supplier / Vendors must employ
workers whose age is in line with minimum age for employment in the country of
manufacture. Supplier / Vendor shall ensure full compliance of prevention of child
labor not only for the direct labor but also their contract labor.
Suppliers / Vendors understand and accept this Code and agree that PAGE
reserves the right to inspect, seek proof of compliance, audit and seek remediation
as and when PAGE deems fit.
Employment must be voluntary and workers must be free to leave work and
terminate their employment upon reasonable notice. Supplier / Vendor should not
use forced labor - indentured, bonded, or otherwise.
4. Anti-discrimination
PAGE believes that everybody deserves equal opportunity and therefore expects
Suppliers / Vendors to have conditions of employment which are based on an
individual’s ability to do the job, and are not determined by the personal
characteristics or beliefs.
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benefits and termination. Supplier / Vendor shall not subject its workers,
contractors or applicants to medical tests that could be used in a discriminatory
manner.
5. Fair Treatment
Supplier / Vendor shall ensure that its employees are treated with dignity and
respect. Supplier / Vendor shall not engage in or permit physical or psychological
coercion, including threats of violence, sexual harassment or abuse, verbal or
physical abuse, or unreasonable restrictions on entering or exiting Supplier’s /
Vendor’s facilities. Employees should be free to voice their concerns to PAGE, and
allowed to participate in any PAGE audit process, without fear of retaliation by
Supplier / Vendor.
Supplier / Vendor shall employ or use only workers who have a legal right to work.
If Supplier / Vendor employs migrant or foreign workers, such workers must be
employed in full compliance with the applicable laws including immigration and
labor laws of the host country.
Supplier / Vendor must pay its workers in a timely manner shall ensure that
compensation provided includes overtime pay and benefits that at a minimum
satisfy applicable laws. Supplier / Vendor shall not make any illegal deductions
and/or withhold / set-off part or full wages, which is part of the minimum wage in
the form of any welfare schemes. Supplier / Vendor shall ensure that no deductions
are made from wages as a disciplinary measure, nor are any other deductions
made without the express written permission of the worker concerned, unless
required by law.
8. Working Hours
Supplier / Vendor shall ensure that working hours do not exceed the maximum
permitted by law. The overtime if any, shall be voluntary for the workers to accept
and Supplier / Vendor should not take actions which are detrimental to the
employee if he/she chooses to refuse overtime work. Overtime shall be used
responsibly, considering all the following:
a) the extent, frequency and hours worked by individual workers and the
workforce;
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b) Overtime shall not be used to replace regular employment; and
c) Overtime shall always be compensated as prescribed by applicable laws.
9. Freedom of Association
Supplier / Vendor shall ensure that all its employees have the right to (i) join or
form association of their own choice and to bargain collectively for the promotion
and defense of their occupational interests and (ii) choose not to join an
association. Supplier / Vendor shall not (i) interfere in its employees’ decision to
associate, (ii) try to influence their decision in any way; and / or (iii) discriminate
against those employees who choose to associate. Supplier / Vendor shall
establish internal Committee(s) as per statutory requirement, in order to (i) improve
relations between the Supplier / Vendor and its employees; and (ii) provide an
open working atmosphere for employees to express their grievance without
inhibition. The Supplier / Vendor shall ensure that such Committee addresses
issues arising during routine work, facilitates reaching of amicable solutions and
improves the industrial relations climate. Supplier’s / Vendor’s Management shall
establish other Committees, including Prevention of Sexual Harassment
Committee, as per statutory requirement.
Supplier / Vendor must recognize that workers deserve a safe and healthy work
environment, and supplier / Vendor shall, at a minimum, comply with applicable
laws regarding working conditions and with the standards in this Code.
Supplier / Vendor shall control and restrict worker exposure to potential physical
safety hazards by installing physical guards, barriers and engineering controls.
Where such controls are not available, Supplier / Vendor shall implement
administrative controls / restrictions and educate workers on safety procedures. In
all cases, Supplier / Vendor shall ensure that workers have appropriate personal
protective equipment for jobs that require exposure to hazardous working
conditions. Supplier / Vendor shall appropriately manage, track, and report
occupational injuries and illnesses.
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first-aid supplies, fire detection and suppression equipment, and unblocked exit
facilities.
14. Dormitories
Suppliers / Vendors who provide residential facilities for their workers must provide
clean and safe dormitories with emergency egresses, reasonable personal space,
and entry and exit privileges.
a) No Bribery
Suppliers / Vendors shall not offer or accept bribes or other means of obtaining
undue or improper advantages for any reason. Suppliers / Vendors shall not
induce PAGE employees to do any act / omission which is violative of PAGE’s
Code of Business Conduct and Ethics. Suppliers / Vendors are also duty bound
to report to PAGE, any instances of PAGE’s associates seeking or offering any
financial, personal or professional favor.
b) Anti-Corruption
Suppliers / Vendors shall comply with applicable anti-corruption laws, and shall
not offer anything of value, either directly or indirectly, to any official to obtain
or retain business. Suppliers / Vendors shall not offer or / and make illegal
payments to officials directly or through a third party.
c) Whistleblower Protections
d) Management Systems
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Suppliers / Vendors shall adopt a management system to ensure compliance
with applicable laws and this Code and to facilitate continual improvement.
f) Risk Management
g) Training
Supplier / Vendor shall create, retain, and dispose of business records in full
compliance with all applicable legal and regulatory requirements, adhering to
appropriate confidentiality to protect privacy.
i) Environment
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Supplier / Vendor agrees to operate in compliance with all applicable
environmental laws and use best efforts to minimize their use of natural
resources and any negative impact their operations have on the environment.
Suppliers / Vendors shall obtain and keep current all required environmental
permits, approvals and registrations and follow the applicable operational and
reporting requirements.
Suppliers / Vendors shall effectively identify and manage the safe handling,
movement, storage, and disposal of chemicals and other substances that pose
a threat to the environment. Supplier / Vendor shall ensure that workers /
contractors are provided appropriate training on the safe-handling and disposal
of hazardous substances.
16. Competition
i. PAGE believes in open and fair competition and only seeks competitive
advantage through fair and lawful means;
ii. PAGE refrains from exchanging nonpublic or other sensitive information unless
otherwise provided for, by appropriate agreements; and
iii. PAGE will not seek to obtain confidential information about competitors.
In the same spirit as aforesaid, PAGE’s Suppliers / Vendors shall not share any
information of PAGE with third parties including other buyers or potential buyers.
We know that our Suppliers / Vendors can be even better channel partners when
we share the right information. When we entrust Suppliers / Vendors with
confidential information, we expect them to protect it just as carefully and
stringently as we would. Intellectual property is one of PAGE’s core assets and, as
such, will always be used and protected properly. This includes trademarks,
designs, logos, technical documents, standards, copyright, trade dress, trade
secrets and patents in which PAGE has rights. Suppliers / Vendors will only be
allowed to use our intellectual property with proper authorization and an
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appropriate agreement and the Supplier / Vendors shall honor the proprietary
rights of PAGE, and the confidentiality of such information, by not disclosing to any
person / party without the written permission of PAGE. During the course of
business, PAGE may entrust information with Suppliers / Vendors which is of
confidential and proprietary nature. Supplier / Vendor shall use same degree of
care that it uses to protect the confidentiality and trade secret status of the its
own Confidential Information of like kind (but not less than reasonable care) and
also Supplier / Vendor shall not use or disclose PAGE Confidential Information for
any purpose other than as authorized by PAGE.
We expect our Suppliers / Vendors to adhere to the law and this Code and to
promptly report any actual or suspected violations by any person / party, including
violations by any team member or individual acting on behalf of PAGE or any of
PAGE’s suppliers / vendors. If Supplier / Vendor or anyone related thereto
encounters any potential violation of local laws, regulations or / and this Code,
PAGE’s Standards of Vendor Engagement, or unethical behavior, such person /
party may confidentially report concerns to PAGE by either
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The Executive Director
PAGE INDUSTRIES LIMITED, 9th Floor,
Umiya Business Bay -Tower-2 , Cessna Business Park,
Varthur Hobli, Sarjapur, Marathhalli Outer Ring Road
Bengaluru – 560 103
All reported violations that include specific information will be investigated and
appropriate action will be taken. Retaliation of any kind against an individual who
reports concerns in good faith violates PAGE’s principles.
Supplier / Vendor agrees that the Code is subject to amendment(s) by PAGE, as PAGE
may deem fit from time to time.
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