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Custom1:
Request Type (IT Change/Plant Business Change/Central Business Change):
Change Type (Defect/Change Request (CR)):
Product Group (PG) of requesting plant - (Metal, Trim, Foam, Fabric, Seating):
Dev Type (AS/DBT/EDI/IDSP/DBA/INT):
List of Impacted PG's:
List of Plants for testing:
Release type (Global/ 2 step):
Multi-site Testing (Yes/No):
BPML ID:
Does this Need addition/ update to ALM Test case (Yes/No):
Custom2:
Ops/Non-Ops (Operations/Projects):
Requesting Plant Name:
Priority (Critical/High/Medium/Low):
Promote Type (Standard/Emergency/Out of Cycle): Standard
DBT Estimate (in hours):
QAD version (v9/eB2/EE16):
Go-Live Critical (Yes/No):
Promote To (Global/EU only/NA only/PG only/ Plant only):
INC# (original INC converted to SCTASK):
Business Analyst (BA) Name:
Custom3:
Issue/ Change Description:
Impact (without fix/change):
Workaround (if any):
Benefit (after fix/ change):
Solution approach, recommendation for fix/ change:
For defects:
Root cause category: (6 possible values): FS Issue, Design Issue, Development Issue, Testing Issue,
Promotion Issue, QAD bug
Root cause explanation:
Corrective/ preventive action:
Developer:
Reviewer:
Tester:
ALM: Kindly update Description field with below details; and Process group field = QAD IT
Governance
Ops/Non-Ops (Operations/Projects):
Requesting Plant Name:
Priority (Critical/High/Medium/Low):
Promote Type (Standard/Emergency/Out of Cycle): Standard
DBT Estimate (in hours):
QAD version (v9/eB2/EE16):
Go-Live Critical (Yes/No):
Promote To (Global/EU only/NA only/PG only/ Plant only):
INC# (original INC converted to SCTASK)
Business Analyst (BA) Name:
For defects:
Root cause category: (6 possible values): FS Issue, Design Issue, Development Issue, Testing Issue,
Promotion Issue, QAD bug
Root cause explanation:
Corrective/ preventive action:
Developer:
Reviewer:
Tester: