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I. Instructional Problem: Research and recent studies has shown that undergraduate
students, especially freshmen, tend to find difficulties and struggle with college
courses that require specific 21st century skills, such as Research Skills (O’Sullivan et
al., 2017). In fact, many university students do not know how to use the Library
website and retrieve data from the electronic databases available. This indicates
that these students have not been prepared enough, in high school, to apply such
skills in college (O’Sullivan et al., 2017). They are used to basic research skills, they
used back in high school, and are directed towards applying them in their University
courses. However, things that have worked in the past may not be efficient enough
in the present.
Balamand and communicated with them to check whether the research results
presented earlier do apply to students here as well, or not. In fact, the difficulty with
research was evident. Students explained that they are mainly using tools such as
Google Scholar; a web search engine that does not contain many open and free
resources. This might be due to them not aware of the diverse resources available
for them, not being aware of the availability of the University database, or lack of
the necessary research skills. This is an expressed and felt need since many students
confronted that they are facing difficulties in finding open peer reviewed and
credible sources to use. Therefore, we have identified the need to create an online
training that aims at teaching the learners on how to use the necessary research
Age: University students mainly ranging between the ages of 18-30 years old.
Gender: 50% Males, 50% Females. 60% are not aware of the available database on
the UOB Website, 20% are aware that they exist but do not know how to use them,
10% are aware and tend to access them for their courses.
Background: According to the UOB Fact Sheet, there are 55 undergraduate majors.
This shows the diversity of learners that might take this training.
Entry Characteristics: Learners should be familiar with accessing basic online search
Prior Experience: Learners have actually researched for peer reviewed and credible
articles before.
observations, and interviews as tools for collecting data (Morrison et al., 2013).
Parrish (2009) emphasized that such analysis provides rich data for designing
realistic and authentic modules, scenarios, and examples as cited in (Morrison et al.,
2013). Accordingly, we have decided to conduct our further analysis through
Gender:
Age:
Major:
Please state which search engine do you use to find online articles:
6. I can use terms and connectors (&, /p, /s, /n, +n, etc.) to pinpoint my research
7. I am familiar with Google Scholar and how to use Library Links settings to
The analytic data will be compared before and after the training to measure the change of
behavior (positive or negative) among University Students accessing the Library Website.
Furthermore, to ensure that the instruction designed is directly correlated and reflects the
after the latter phase of collecting the necessary data. The goal of this analysis is the
continuous application and usage of a specific skill or knowledge Based upon our objectives,
we have chosen the Transfer Context Analysis, because researching is a skill and retrieving
suitable and reliable online sources is an application of this learned skill in any major and of
any topic. Transfer Context Analysis “focusses on creating an environment that promotes the
application of the newly learned knowledge and skills to a diverse range of situations”
III. Task Analysis: Our content structure is procedural since the completion of the task
process breaks into the steps needed for learning (Morrison et al., 2013). The task
Analysis.
databases.
V. Instructional Approach:
The Successive Approximation Model (SAM) will be used for our module. This is because it is an
Agile Model that allows for constant change in order to enhance the module according to many
factors such as coming up with better ideas, feedback, formative evaluation and else (Sites &
Allen, 2012). This saves time as it does not wait for the module to be implemented for it to be
enhanced. The ADDIE linear approach has been redefined through SAM in order to be more
1. Preparation:
This stage entails gathering the information we need before designing. This is where we did
our learner analysis using a survey to assemble and analyze background information.
2. Iterative Design:
This process starts with “the Savvy start” where we brainstormed our ideas. Then we
designed our module via a storyboard, prototyped it and lastly reviewed. This process is an
ongoing process where the storyboard was constantly changing due reviewing (e.g.
formative evaluation) and in turn the prototype was constantly changing. We will pilot the
module on learners and make necessary changes according to their feedback and our
analysis.
3. Iterative Development:
This is where the development, implementation and evaluation will take place. The
storyboard will be given to the Graphic Designer and Developer in order to develop the
module. After the development, Implementation will take place. This is when Summative
Also, throughout the process, formative evaluation will take place suing surveys to make
evaluation in order to change the module according to the learner needs and resources
since the learners will change with time. More recourses might also be available to be used
Moreover, the activities we designed in our module are based upon two main strategies: The
Situated Learning Theory reflects “the core premises of Constructivism that cognitive
processes are situated in physical and social contexts” ( Schunk, 2000, p. 233). That is, it draws
the emphasis on including context with instruction and ensures a relation between the person
and a situation, thereby creating meaning to the instruction and bridging “the gap between the
theoretical learning in the formal instruction of the classroom and the real-life application of
the knowledge in the work environment” (Herrington & Oliver, 1995, p. 1). To ensure so, the
context can be: the actual work setting, a very realistic or virtual substitute of the actual work
environment, or an anchoring context such as a video or multimedia program (Herrington &
Oliver, 1995).
Accordingly, we have included in our online training authentic activities that allows the learners
to implement the Research Skills and access the databases available on the University Website;
the same exact procedure they need to follow when conducting a research on their own. This
will also allow the learners to adapt and use these skills in different domains and topics.
Besides, we included case studies that would reflect authentic situations that the learners
As for the Direct Instruction, it is an explicit instruction consisting of the SME scaffolding
instruction gradually to the learners (Moore, 2007). The first section of our training is a tutorial
video that introduces the learners to the research process and the affordances of the UOB
Library Website. Due to the online nature of our training, there isn’t a teacher or a mentor to
transfer knowledge and deliver instruction, the computer assisted instruction is the SME
scaffolding and guiding the learners throughout. The video is direct, straightforward, and moves
from simple to more complex where what is expected of the learners is demonstrated until
they reach the activity phase where they need to apply what they have learned independently.
Activity 1: The learners will watch a tutorial video that would teach them, step by step, how to
navigate the library website of UOB and how to look for credible and peer reviewed articles
online. The video will include some tips by making use of the website’s affordances that would
help narrow down the research results and makes the research more specific and targeted.
Activity 2: for this activity, the learners will have to choose an avatar. The chosen avatar will be
part of an authentic case study. This case study proposes a research problem that the avatar
will face. To solve the case study, the learners will be provided with a flowchart that would
guide them and scaffold them gradually to take the right steps and decisions accordingly. This
activity will allow the learners to apply the skills and knowledge they have learned throughout
A follow up activity will proceed with 3 multiple choice questions. These questions will allow
the learners check the understanding of the learners, indirectly, and would help them
autocorrect themselves and check whether their research process was right or wrong. It also
shows them how using some of the affordances of the website, the tutorial has mentioned,
actually changes the research results and makes a difference to one’s research.
Activity 3: this activity is a wrap up activity and sums up the whole training. The students will
VI. Limitations:
learners
Difficulty of tracking students’ responses
Learner Evaluation: this helps determine whether learning has occurred or not. In other words,
whether the learning objectives have been met. This might be evident through a change in the
learners’ knowledge, attitude, or a skill (Brown & Green, 2016). For this purpose, our learner
evaluation will be a performance assessment, because our instruction is meant to bring about a
change in the Learner’s research skills. Our skill evaluation process guided by the procedures
- the evaluation will include elements such as: we will make sure that the following elements
can be included: following a proper series of steps, using tools or instruments properly, or
- the skill evaluation will occur under the most realistic conditions possible.
Therefore, the learner evaluation will be one common online activity for all the learners. The
learners will have to look for 2 articles about a specific topic, within a specific discipline. The
instructions of the activity will be in a form of a flowchart. The learners will have to describe the
1st result they have found, after they have researched; details about the article will have to be
provided. A multiple choice assessment will follow this activity, which will include questions
that would elucidate and explain how and why the learner has reached the article he had
specified. Also, the learners will keep track of the steps they have followed throughout the
long term decisions. This module is based upon the recent UOB library website and targeted
towards specific learners of certain characteristics and backgrounds. Therefore, for future
references, we will have to keep track of the library analytics and the library website, in case it
was updated or modified in a way that would have to reflect on the training that is going to be
conducted with new target groups and learners. Learner analysis will have to be a yearly
process, because different and new learners will bring about new characteristics, backgrounds,
Formative Assessment: Formative Assessment occurs throughout and during the instructional
process. It provides instant feedback that would allow the instructional designer to make
improvements to the instruction before it is completely developed (Brown & Green, 2016). This
would also ensure a high-quality developed instruction (Brown & Green, 2016). Our training
module will be a tutorial video that would include a series of questions to check for
understanding at different stages and parts of the video. Since the training is asynchronous and
self -paced, to a certain extent, we are aware that we won’t be able to know what the learners’
have answered for us to be able to modify or clarify until it becomes too late to do so.
Therefore, we will pilot our module with a certain number of learners. We will use
Observation/Anecdotal records approach (Morrison et al., 2013). This allows us to know the
learner’s attitude towards the training. Based on the results and feedback of the piloting phase,
purpose is to “gather data that allow for its effectiveness to be determined” (Brown & Green,
2016, p.170). Therefore, we will provide the learners with a feedback form at the end of the
training module. The feedback form will be open ended. This way the learners won’t be limited
with their answers and will have the chance to express freely and point out the necessary
changes that need to be done concerning any aspect of the training. This will allow us to collect
constructive feedback from the beneficiaries about the experience as a whole and will also help
shed the light on aspects, we might not have noticed as designers. The feedback will be taken
American Society for Training and Development., Sites, R., & Allen, M. (2012). Leaving ADDIE
for
SAM: An Agile Model for Developing the Best Learning Experiences. Association for
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Brown & Green (2016). The essentials of Instructional Design .Routledge, Taylor & Francis
Herrington, J., & Oliver, R. (1995). Critical characteristics of situated learning: Implications for
the
Inc., A. (2019). Agile eLearning Development with SAM | Allen Interactions. Retrieved from
https://www.alleninteractions.com/sam-process
National
O'Sullivan, M. K., & Dallas, K. B. (2017). A collaborative approach to implementing 21st century