AMN Managed Services Program (MSP)

Time Entry Process in ShiftWise

Go-Live Date: January 5, 2020

The technology used for order and time keeping is ShiftWise Staff Time Tracker.
Contingent Staff Timekeeping Process
 Registration is required in ShiftWise to enter time. Please ensure that you have registered in ShiftWise
before your first shift.
 All time for contingent labor shifts will be captured in ShiftWise’s timekeeping tool Staff Time Tracker.
 Time must be entered daily and needs to be reviewed by worker by end of last shift in week.
 For any discrepancies or timekeeping changes required, a Timesheet Exception Form will need to be
reviewed and signed by Emory Unit Leader. Exception Forms must be sent to
AMNMSPClientTime@amnhealthcare.com and leave a copy with Unit Leader.
 Do not clock in more than 7 minutes prior to your schedule start time.

Creating a ShiftWise Staff Time Tracker Account (First Time Users)

Step 1: To access ShiftWise’s Staff Time Tracker, go to www.shiftwise.com and click Login.

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Time Entry Process in ShiftWise

Step 2: Create an account by selecting Register under the Staff Time Tracker section.

Step 3: Your Supplier will provide a Supplier Code to create a Staff Time Tracker account. Enter
Supplier Code, First Name and Last Name.

Select I have not previously obtained a login name and password from this web page
and create a Login ID and Password.

In Time Zone, click the drop

down and select Eastern.

Click Submit when complete.

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Time Entry Process in ShiftWise

Steps to Enter Time in ShiftWise’s Time Tracker

Step 1: To login to ShiftWise, go to www.shiftwise.com and click Login.

Step 2: Enter username and password to log in to Staff Time Tracker to record shift.

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Time Entry Process in ShiftWise

Step 3: To begin work shift, select Clock-In from the list of Scheduled Shifts.

Step 4: At end of work shift, select Clock-Out.

Steps to Document Non-Standard Hours

Step 1: Click Edit to update timeslip details on the row of the applicable date of the shift worked.

Step 2: In the Comments field document the type of non-standard hour worked and the start and end
date that it is applicable to. Use the convention: Code – Military time start – Military time end; e.g. On
Call 1000 – 1900. To save the change click Add Note and then Update and Return.
List of non-standard hour codes:
 On Call
 Call Back
 HP /Self/Voluntary/Flex Cancel
 Facility/Low Census/Mandatory Cancelled
 Charge

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Time Entry Process in ShiftWise

Step 3: Please notate your mealtime as shown below so that your meal is applied appropriately.

Steps to Document Floating

Step 1: When working outside of your home unit (floating), click Float to record time in another unit.

Step 2: Click Edit to capture Float unit details.

Step 3: Click Unit dropdown and select correct Unit from list.

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Time Entry Process in ShiftWise

AMN MSP Support Contacts

NAME TITLE ROLE CONTACT INFORMATION
ShiftWise Technology Login issues, technicalsupport@shiftwise.com
Customer Support username/password, (866) 399-2220
Support technical issues
***For general ShiftWise Time Tracker support, questions about pay or time please contact
your agency.***