Eric Oliva

Addison, IL 60101
olivae@dupage.edu
(630) 555-5555

Education
College of DuPage - Glen Ellyn, IL
January 2019 to Present
● Pursuing Bachelor's in Computer Science
● Cumulative Grade Point Average: 3.56/4.0

CMK Healthcare Training Center - Glendale Heights, IL

Certification in Pharmacist Technician
Work Experience
Kitchen Manager Bucky's Express
Addison, IL April 2018 to January 2020
● Count inventory and order food when needed.
● Put away 30lb boxes of food in a freezer.
● Made pizzas, sides, and Sandwiches using an oven.
● Managed waste logs and temperature logs.

Cashier/DriveThru, Line Cook Taco Bell

- Addison, IL January 2017 to October 2017
● Cleaning dishes, lobby, drink area, Bathrooms, parking lot, ceiling, and walls.
● Unloaded semi trucks and sorted ingredients into a walk in cooler.
● Performed monetary transactions and fulfilled customer's requests while
maintaining a fast paced speed.

Skills
● 4 years Experience in working fast paced environments.
● Experienced in Microsoft Access, Excel, PowerPoint, and Word.
● Proficient in Raptor flowcharts and Windows PowerShell
Mr. Gill Bates
Director, Human Resources
Microsoft
One Microsoft Way
Redmond, WA 98052

Dear Mr. Bates,

A software developer by the name of Linus Torvalds in the programming department notified me
that there is an open position in the I.T. Department for the Business Systems Analyst. This
position is a great interest because of expanding my career goals and helping others with
technology.

I have knowledge of different software applications. So far, I can create programs using the
Raptor flowcharts and, in a few months, I will finish my lesson on Python programming
language. I plan on learning HTML and CSS which will compliment my work in the Business
Systems Analyst Position.

As shown in my resume, I have years of experience working in the customer service field which
will lead to positive results. As being a Kitchen Manager for Bucky’s Express, I can understand
where a dissatisfied customer is coming from and can easily find a solution rapidly to any
conflict that occurs.

I look forward to meeting with you for an interview. I am available for a call anytime of the day
and my number is (630)555-5555 or you can email me at olivae@dupage.edu. Thank you for
taking the time to read my letter.

Sincerely,

Eric Oliva

Eric Oliva
To: mrgillbates@gmail.com
Cc:
Subject: Employment Opportunity

Dear Mr. Bates,

Thank you for the opportunity to talk about the Business Systems Analyst position at Microsoft.

After taking a tour of the facility yesterday, the culture of the workplace is mesmerizing. The
wonderful workers and benefits offered at the facility are more than I anticipated. My abilities
and skills will be a great addition to your team and I feel that I am able to meet all the
requirements for the Business Systems Analyst position.

If you have any more questions for me, please do not hesitate to ask. By working at Microsoft, I
will have an excellent place to work and grow and expand my abilities with the company. I look
forward to meeting you again.

Sincerely,

Eric Oliva
Eric Oliva
(630)555-5555
olivae@dupage.edu