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Siebel Maintenance Release Guide Version 7.8.2, Rev. X December 2009

Siebel Maintenance Release Guide

Version 7.8.2, Rev. X December 2009

Siebel Maintenance Release Guide Version 7.8.2, Rev. X December 2009
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Contents

Siebel Maintenance Release Guide 1

Chapter 1: Siebel Maintenance Release Guide, Version 7.8.2, Rev. X

Release Notes for the Siebel 7.8.2.14 Fix Pack

7

What’s New in This Revision

Quick Fixes Included in 7.8.2.x Fix Packs

Enhancements and Updates in 7.8.2.x Fix Packs

8

10

43

Enhancements and Updates in Version 7.8.2.14

57

44

Enhancements and Updates in Version 7.8.2.13

44

Enhancements and Updates in Version 7.8.2.12

45

Enhancements and Updates in Version 7.8.2.11

46

Enhancements and Updates in Version 7.8.2.10

48

Enhancements and Updates in Version 7.8.2.9

49

Enhancements and Updates in Version 7.8.2.8

50

Enhancements and Updates in Version 7.8.2.7

51

Enhancements and Updates in Version 7.8.2.6

51

Enhancements and Updates in Version 7.8.2.5

52

Enhancements and Updates in Version 7.8.2.4

53

Enhancements and Updates in Version 7.8.2.3

54

Enhancements and Updates in Version 7.8.2.2

55

Enhancements and Updates in Version 7.8.2.1

56

Enhancements and Updates in Version 7.8.2

Configuration Instructions for Enhancements and Updates

Instructions for ACR 228B

Configuration and Program Setup Instructions for ACR 252

Program Setup

73

Workflows 101 Client Database Configuration

Instructions for ACR 263

62

72

109

Instructions for ACR 272

117

Instructions for ACR 296

120

Instructions for ACR 308

124

Instructions for ACR 323

158

Instructions for ACR 327

165

Instructions for ACR 331

171

61

69

Contents

Instructions for ACR 346A

178

Instructions for ACR 347

182

Instructions for ACR 372

182

Instructions for ACR 373B

194

Instructions for ACR 382

197

Instructions for ACR 389

197

Instructions for ACR 391

198

Instructions for ACR 409

198

Instructions for ACR 415

198

Instructions for ACR 427

205

Instructions for ACR 428

208

Instructions for ACR 432

219

Instructions for ACR 460

219

Instructions for ACR 471

219

Instructions for ACR 481

220

Instructions for Oracle BI Publisher Enhancements

221

What Does ACR 483 Provide?

Requirements for ACR 483

Roadmap for Implementing Oracle BI Publisher Enhancements

222

221

222

Installing Oracle BI Publisher for Siebel Business Applications

Copying JAR Files to the Oracle BI Publisher Server

Process of Implementing Siebel Fix Pack 7.8.2.14

225

226

223

Extracting Siebel Fix Pack 7.8.2.14

Applying Repository and Schema Changes

Applying Seed Data Changes

Activating the XMLP Components

Enabling the XMLP Components on the Siebel Server

Configuring the Outbound Web Service to the Oracle BI Publisher Server

Associating Oracle BI Publisher Reports with Siebel Views

Copying Fonts for Report Generation

Working with Oracle BI Publisher and Actuate Reports Concurrently

Enabling Logging for the Oracle BI Publisher Server

227

229

227

228

231

233

233

234

234

232

Process of Configuring Scheduling and Parameterization for Oracle BI Publisher Reports 235

Importing Scheduling and Parameterization Features for Oracle BI Publisher Reports 235 Configuring JVM Settings 236 Configuring User Management for Oracle BI Publisher Reports 238 Configuring Report Scheduling for Oracle BI Publisher Reports 239 Configuring Report Parameterization for Oracle BI Publisher Reports 240

Contents

Securing User Access to the Oracle BI Publisher Server

242

Configuring Security and Authentication Using the BI Publisher Security Model

Configuring Security and Authentication Using the LDAP Security Model Configuring Security and Authentication Using the Siebel Security Model

244

246

Configuring the Siebel Mobile Client to Generate Oracle BI Publisher Reports

Testing Your ACR 483 Configurations

248

Instructions for FR 12-1K0VS0T

249

Instructions for FR 12-1BJO1E5

254

Instructions for FR 12-1CY8FKI

257

Instructions for FR 12-1ERTG8V

260

Instructions for FR 12-1FWLGC6 and FR 12-1DS2LPX

262

Instructions for FR 12-1IAE2QU

263

Instructions for FR 12-1J5IVKH

265

Installation Instructions for 7.8.2.x Fix Packs

Installation Overview

Installation Scenarios Described in This Section

Applicable Base Releases

267

269

266

267

About Running Siebel Image Creator About Installing Additional Languages

About Running Siebel Image Creator About Installing Additional Languages

270

270

About Installing Siebel Quick Fix Releases

Upgrade Requirements

271

270

243

247

About Installing Patch Releases for Siebel Products

271

Installing Patch Releases on Windows

272

 

Installing Patch Releases on UNIX

276

Configuring Slipstream Patch Installation

280

Installing New Languages

282

Postinstallation Task for the Siebel Server

285

Postinstallation Task for the Web Server

285

Postinstallation Tasks for High Interactivity Clients

286

Postinstallation Tasks for Supporting New Languages

Installing Siebel Universal Customer Master

Uninstalling Patch Releases

289

292

Resolved Change Requests

293

286

Resolved Change Requests in the Siebel 7.8.2.14 Fix Pack

293

General 293 Resolved Change Requests in the Siebel 7.8.2.13 Fix Pack

294

Call Center

Comm Media Energy

Connectors/EAI 295 Customer Order Management General 297

294

294

296

Contents

Loyalty 302 Marketing 303 Mobile Solutions

Sales 303 Service 304 Siebel eMail Response

Universal Customer Master

303

304

305

User Interface

305

 

Resolved Change Requests in the Siebel 7.8.2.12 Fix Pack

307

Call Center

307

Comm Media Energy

308

 

Connectors / EAI

308

Consumer Sector

309

Customer Order Management

309

Data Quality

311

Financial Services General 311 iHelp 316

311

Life Sciences

316

Mobile Solutions

317

Public Sector

319

Sales 319 Service 324 Siebel eMail Response

324

 

User Interface

325

Resolved Change Requests in the Siebel 7.8.2.11 Fix Pack

326

Analytics 326

 

Call Center

326

Web Service

326

Comm Media Energy

Connectors / EAI Consumer Sector

Customer Order Management General 331

Life Sciences Loyalty 336 Marketing 337 Mobile Solutions

Sales 338 Service 338 Siebel eMail Response

Universal Customer Master

327

329

329

335

337

339

330

339

User Interface

Resolved Change Requests in the Siebel 7.8.2.10 Fix Pack

339

Call Center

342

Web Services

342

342

Comm Media Energy

Connectors / EAI Consumer Sector

Customer Order Management

Financial Services General 347 iHelp 351

Life Sciences Loyalty 352 Marketing 352 Mobile Solutions

Partner Relationship Management Sales 354 Service 354

User Interface

Resolved Change Requests in the Siebel 7.8.2.1 Through 7.8.2.9 Fix Packs Analytics 357

Automotive 357

Call Center

Comm Media Energy

Connectors/ EAI Consumer Sector

Customer Order Management

Data Quality

343

343

344

346

344

352

353

354

355

357

363

365

366

369

392

Employee Relationship Management

392

Enterprise Integration Manager/EIM

393

Financial Services General 395 iHelp 427

Life Sciences Loyalty 434 Marketing 435 Mobile Solutions

Partner Relationship Management

Professional Services Sales 443 Service 445 Siebel eMail Response

394

427

437

442

448

441

Contents

357

Contents

Travel & Transportation

449

UAN General Anomalies

449

Universal Customer Master

449

Universal Customer Master

450

User Interface

450

Web Service

460

1

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X

December 2009

Version 7.8.2, Rev. X

This guide includes the following topics:

What’s New in This Revision

Quick Fixes Included in 7.8.2.x Fix Packs

Enhancements and Updates in 7.8.2.x Fix Packs

Configuration Instructions for Enhancements and Updates

Installation Instructions for 7.8.2.x Fix Packs

Resolved Change Requests

Release Notes for the Siebel 7.8.2.14 Fix Pack

The following section contains information about known issues related to the Siebel 7.8.2.14 Fix Pack, as well as any applicable workaround information.

Siebel CTI Connect Is No Longer Supported

Siebel CTI Connect is no longer supported as of this release.

7.8.2.14 Quick Fixes for Actuate and BI Publisher Functionality

Customers who are implementing the Siebel 7.8.2.14 Fix Pack should also download 7.8.2.14 QF0E01 and 7.8.2.14 QF0E02. 7.8.2.14 QF0E01 provides Actuate 8 support for all platforms except HP, and 7.8.2.14 QF0E02 resolves several issues related to BI Publisher functionality.

NOTE: The Siebel 7.8.2.15 Fix Pack will provide support for Actuate 8 on the HP platform. However, both this Fix Pack and 7.8.2.14 QF0E01 will only be available through the end of 2009.

LMU Files and Seed Data Missing

Area: General

Subarea: Reports Server

Product Version: Siebel 7.8.2.14

Change Request: 12-1VR1SM1

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X What’s New in This Revision

Only ENU seed data files were provided in the Oracle Business Intelligence Publisher enhancement. LMU files and seed data were not provided.

Use the following workaround to address this issue:

1 Create language specific list of values by copying the ENU records for the following LOV values and then modifying the display value:

XMLP_RPT_OUTPUT_TYPE

XMLP_RPT_SCHEDULE_MODE

2 In Siebel Tools, query for symbolic strings added from the patch with prefix SBL_*.

3 Add foreign language translations for the new symbolic string objects.

4 Compile and deploy the language SRF.

What’s New in This Revision

Table 1 describes the changes in this version of the documentation.

Table 1.

What’s New in Siebel Maintenance Release Guide, Version 7.8.2, Rev. X

Topic

Description

Instructions for Oracle BI Publisher Enhancements

Updated this section.

Enhancements and Updates in 7.8.2.x Fix Packs

Updated sections with Siebel 7.8.2.14 Fix Pack information for the 7.8.2.14 prerelease.

Configuration Instructions for Enhancements and Updates

Resolved Change Requests

How to Use This Book

This document, Maintenance Release Guide, Version 7.8.2, lists the enhancements and fixes provided in version 7.8.2 and version 7.8.2.x releases.

This guide also provides information, instructions, and guidelines for installing Oracle’s Siebel Business Applications version 7.8.2 as a maintenance release (patch) on top of an existing 7.8.x installation, installing version 7.8.2.x Fix Pack releases on top of version 7.8.2, and installing languages packs provided with version 7.8.2.

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X What’s New in This Revision

Use this Maintenance Release Guide in conjunction with Siebel Bookshelf documents such as the Siebel Installation Guide for the operating system you are using.

NOTE: This Maintenance Release Guide is updated to include the latest version 7.8.2.x Fix Pack release. The latest version 7.8.2.x Fix Pack release available at publication time is version 7.8.2.14. Verify the availability and applicability of all Fix Pack or Quick Fix releases with Siebel Technical Support before you install.

The information contained herein supersedes, for warranty and other purposes, the contents of all other documentation that may accompany this product, including the following:

Siebel Release Notes on OracleMetaLink 3 (https://metalink3.oracle.com/)

Siebel System Requirements and Supported Platforms on Oracle Technology Network (http://

download.oracle.com/docs/cd/E11886_01/srsphomepage.html).

This Maintenance Release Guide contains information about how to install the maintenance release.

It also contains the most current information on product configuration issues and workarounds for

your application. Note that there may be references to functionality, products, platforms, and language support in this document that are not available as part of the products that your organization has licensed. Consult Technical Support on OracleMetaLink 3 with questions regarding the applicability of Maintenance Release Guide items to your deployment.

Terminology Used in This Guide

In this guide, any Siebel product release that you can install on top of an existing release may be referred to as a patch release, maintenance release, or simply release. As outlined above, version 7.8.2 is a full release that can also be installed as a maintenance release on top of an existing installation of a prior 7.8.x release.

A Fix Pack release is a four-digit release that can be installed as a patch release on top of any prior

release in the same series, such as on top of 7.8.2 or 7.8.2.1. In this guide, Fix PackFix Packs in the series 7.8.2.1, 7.8.2.2, and so on, are collectively referred to as 7.8.2.x. Most references to version 7.8.2.x refer to the latest Fix Pack release.

In general, the terms version and release are used interchangeably in this guide.

The Siebel Image Creator utility creates or updates an installation image on your network, from which you install Siebel applications. This is also called a network image or a Siebel image.

Installation Scenarios

Instructions in this guide apply in the following scenarios:

Performing new full installation of version 7.8.2, with version 7.8.2.x

Installing version 7.8.2 and version 7.8.2.x (patching existing 7.8.0 (Developer Release) or 7.8.1.x (Limited Release) installation)

Installing version 7.8.2.x (patching existing 7.8.2 or prior 7.8.2.x installation)

Installing languages (language packs) provided with version 7.8.2

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Version 7.8.2.x Fix Pack releases are cumulative and do not need to be installed sequentially. For example, you can install version 7.8.2, then install the latest version 7.8.2.x Fix Pack. You do not have to install any prior 7.8.2.x Fix Pack before installing the latest 7.8.2.x Fix Pack. You can install any later version 7.8.2.x Fix Pack on top of a prior 7.8.2.x Fix Pack.

For detailed information about these scenarios, see Installation Overview. Full installation of version 7.8.2 is covered in Installation Instructions for 7.8.2.x Fix Packs. This section provides information about installing version 7.8.2 (as a patch release) and version 7.8.2.x releases, installing additional languages provided with version 7.8.2, and postinstallation tasks you may need to perform.

Additional Documentation

Oracle reserves the right to modify the documentation for Siebel Business Applications at any time.

For related Siebel documentation, see OracleMetaLink 3 (https://metalink3.oracle.com and Bookshelf for Oracle’s Siebel Applications for v7.8: http://download.oracle.com/docs/cd/B31104_02/ homepage.htm on Oracle Technology Network (OTN).

Product Documentation

Oracle reserves the right to modify the documentation for Siebel Business Applications at any time.

For Siebel documentation, see Oracle MetaLink 3 (https://metalink3.oracle.com and the Siebel Bookshelf for Oracle's Siebel Applications Version 7.8 (http://download.oracle.com/docs/cd/ B31104_02/homepage.htm) on Oracle Technology Network (OTN).

Quick Fixes Included in 7.8.2.x Fix Packs

If you have installed a quick fix for any Siebel 7.8.x release prior to the latest 7.8.2.x covered by this document, review Table 2 to make sure that your quick fix number is listed.

NOTE: There were no Quick Fixes merged into the Siebel 7.8.2.14 Fix Pack.

CAUTION: If you do not see your Quick Fix number in the table, do not install the latest 7.8.2.x Fix Pack. This list is updated as new Fix Packs are released. Wait until your Quick Fix appears in the table before applying the latest Fix Pack. If you have questions, contact Global Customer Support or your Oracle representative.

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-108H728

12-1LKB0FH

7.8.2.3

[19221]

QF03D4

7.8.2.13

12-16DUIYU

12-1NVVYTH

7.8.2.3

[19221]

QF03D9

7.8.2.13

12-1QMWX5R

12-1QNWL5X

7.8.2.3

[19221]

QF03F5

7.8.2.13

12-1PCDHDP

12-1PZ4T2P

7.8.2.3

[19221]

QF03F6

7.8.2.13

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1MKB7V9

12-1N6TYJD

7.8.2.3

[19221]

QFJ322

7.8.2.13

12-1PILEIJ

12-1RRTL54

7.8.2.3

[19221]

QFJ322

7.8.2.13

12-1S85TE5

12-1S85TFG

7.8.2.3

[19221]

QFJ323

7.8.2.13

12-1NNU3JH

12-1SUAJS5

7.8.2.3

[19221]

QFJ324

7.8.2.13

12-1THNL1J

12-1THNL33

7.8.2.3

[19221]

QFJ325

7.8.2.13

12-1TG5VA9

12-1TGO8BK

7.8.2.3

[19221]

QFJ326

7.8.2.13

12-1KWV58T

12-1P2RHT5

7.8.2.4

[19224]

QF0461

7.8.2.13

12-1Q3L025

12-1SOZ68J

7.8.2.4

[19224]

QF0469

7.8.2.13

12-1RSS5YD

12-1RVO2VP

7.8.2.5

[19227]

QF05A7

7.8.2.13

12-1R4A1RB

12-1RIPFUD

7.8.2.5

[19227]

QF05A9

7.8.2.13

12-1K51E4X

12-1KFZ6YZ

7.8.2.6

[19230]

QF0619

7.8.2.13

12-1T21JMR

12-1T21JP6

7.8.2.6

[19230]

QF0688

7.8.2.13

12-1SC9C45

12-1SC9C4Z

7.8.2.6

PDA [19230_6]

7.8.2.6 PDA

7.8.2.13

[19230_6]

12-1RSS41H

12-1SDQHFO

7.8.2.8

[19237]

QF0827

7.8.2.13

12-1JGY6HC

12-1RAJ5MR

7.8.2.10

[19241]

QF0A02

7.8.2.13

12-1QUOKCX

12-1QX23RT

7.8.2.10

[19241]

QF0A24

7.8.2.13

12-1R4A1RB

12-1RIPFTX

7.8.2.10

[19241]

QF0A31

7.8.2.13

12-1S5B2PJ

12-1S99GF2

7.8.2.10

[19241]

QF0A33

7.8.2.13

12-1FWL602

12-1QZY4K4

7.8.2.10

[19241]

QF0A37

7.8.2.13

12-1LTGS5B

12-1QDA5D9

7.8.2.10

[19241]

QF0A37

7.8.2.13

12-1MIVDVK

12-1QDA588

7.8.2.10

[19241]

QF0A37

7.8.2.13

12-1RPHO7U

12-1RPHOCN

7.8.2.10

[19241]

QF0A37

7.8.2.13

12-1S7PQF1

12-1S7PQJ4

7.8.2.10

[19241]

QF0A37

7.8.2.13

12-XLYU4T

12-1QTPBF9

7.8.2.10

[19241]

QF0A37

7.8.2.13

12-1S7POKB

12-1S7SIW7

7.8.2.10

[19241]

QF0A38

7.8.2.13

12-PUDQB1

12-1SREMN1

7.8.2.10

[19241]

QF0A40

7.8.2.13

12-1MBR3N7

12-1QDA53A

7.8.2.10

[19241]

QF0A41

7.8.2.13

12-1OXSN8J

12-1OXSN9A

7.8.2.10

[19241]

QF0A41

7.8.2.13

12-1SB91UB

12-1SLLFHX

7.8.2.10

[19241]

QF0A42

7.8.2.13

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1SFPA4D

12-1SFPA5I

7.8.2.10

[19241]

QF0A42

7.8.2.13

12-1SG6A0Z

12-1SG6A1O

7.8.2.10

[19241]

QF0A45

7.8.2.13

12-1Q0IVS7

12-1QBC7RH

7.8.2.10

[19241]

QF0A46

7.8.2.13

12-1Q5L7UL

12-1T7GQA9

7.8.2.10

[19241]

QF0A47

7.8.2.13

12-1PCDHDP

12-1TY3M7D

7.8.2.10

[19241]

QF0A50

7.8.2.13

12-1LTGS5B

12-1LTYZBE

7.8.2.10

[19241]

QF2A0

7.8.2.13

12-1LY4V61

12-1QDA0LG

7.8.2.10

[19241]

QF2A0

7.8.2.13

12-1MBR3N7

12-1QDA52D

7.8.2.10

[19241]

QF2A0

7.8.2.13

12-1MIVDVK

12-1QDA596

7.8.2.10

[19241]

QF2A0

7.8.2.13

12-1OXSN8J

12-1QDA5HP

7.8.2.10

[19241]

QF2A01

7.8.2.13

12-1RPHO7U

12-1RPHODL

7.8.2.10

[19241]

QF2A01

7.8.2.13

12-XLYU4T

12-1QTPBG7

7.8.2.10

[19241]

QF2A01

7.8.2.13

12-1OQD0BB

12-1TK8O7J

7.8.2.10

[19241]

QF0A05

7.8.2.13

12-1S8Q8LJ

12-1S98CN6

7.8.2.11

[19244]

QF0B04

7.8.2.13

12-VD0XNH

12-1S8KS79

7.8.2.11

[19244]

QF0B05

7.8.2.13

12-1SBRA8B

12-1SBRA8W

7.8.2.11

[19244]

QF0B07

7.8.2.13

12-1SZMHGR

12-1SZMHHL

7.8.2.11

[19244]

QF0B07

7.8.2.13

12-TRBP9F

12-1SW7Q57

7.8.2.11

[19244]

QF0B08

7.8.2.13

12-1OQD0BB

12-1THNJJ3

7.8.2.11

[19244]

QF0B09

7.8.2.13

12-1THO6QN

12-1TK3P4Z

7.8.2.11

[19244]

QF0B12

7.8.2.13

12-1SJNUGJ

12-1TDNZW5

7.8.2.11

[19244]

QF0B13

7.8.2.13

12-1R4A1RB

12-1U08T8Z

7.8.2.11

[19244]

QF0B17

7.8.2.13

12-1SB91UB

12-1SC28ZF

7.8.2.11

[19244]

QF0B03

7.8.2.13

12-1SJNUGJ

12-1SZ537H

7.8.2.12

[19247]

QF0C01

7.8.2.13

12-1R4A1RB

12-1U08T9N

7.8.2.12

[19247]

QF0C02

7.8.2.13

12-1QUOKCX

12-1U17STF

7.8.2.12

[19247]

QF0C04

7.8.2.13

12-1S8Q8LJ

12-1U5RRAP

7.8.2.12

[19247]

QF0C06

7.8.2.13

12-1DRKC6T

12-1FV290N

7.8.2.3

[19221]

QF0354

7.8.2.12

12-1JTG6V1

12-1JTG6W2

7.8.2.3

[19221]

QF03BS

7.8.2.12

12-FOURWR

12-1PJK9MZ

7.8.2.3

[19221]

QF03E8

7.8.2.12

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1Q0IVOB

12-1Q1OFEI

7.8.2.3

[19221]

QF03F3

7.8.2.12

12-1R1VGAZ

12-1R1VGBX

7.8.2.3

[19221]

QF03F4

7.8.2.12

12-1RXY8FA

12-1RZ1GL9

7.8.2.3

[19221]

QFJ321

7.8.2.12

12-1QZXUMT

12-1REDHGX

7.8.2.3

[19221]

QFJ319

7.8.2.12

12-1RPEWYN

12-1RQU9DH

7.8.2.3

[19221]

QFJ320

7.8.2.12

12-1QR99W7

12-1QR99WR

7.8.2.4

[19224]

QF0465

7.8.2.12

12-1R75AA5

12-1R75AAX

7.8.2.4

[19224]

QF0467

7.8.2.12

12-1J1ZOUE

12-1J1ZOVK

7.8.2.5

[19227]

QF0564

7.8.2.12

12-1LMD4PF

12-1LMGI6T

7.8.2.5

[19227]

QF0570

7.8.2.12

12-1GO70DP

12-1LX1X8J

7.8.2.5

[19227]

QF0593

7.8.2.12

12-U7Q5X7

12-1PLGPPD

7.8.2.5

[19227]

QF0598

7.8.2.12

12-1PWMKNX

12-1PWMKOI

7.8.2.5

[19227]

QF0599

7.8.2.12

12-1GUIBBW

12-1QFSCMH

7.8.2.5

[19227]

QF05A1

7.8.2.12

12-1F5JWPT

12-1P5695P

7.8.2.5

[19227]

QF05A2

7.8.2.12

12-1QEA1TZ

12-1QEA1VD

7.8.2.5

[19227]

QF05A3

7.8.2.12

12-1PWMP5B

12-1QNW4QB

7.8.2.5

[19227]

QF05A4

7.8.2.12

12-1D2D48G

12-1QBCUBP

7.8.2.6

[19230]

QF0679

7.8.2.12

12-1JTG2I5

12-1MIVJ7X

7.8.2.6

[19230]

QF1801

7.8.2.12

12-1JTG2I5

12-1N327KX

7.8.2.6

[19230]

QF1801

7.8.2.12

12-1MSUM5D

12-1MSUM6E

7.8.2.6

[19230]

QF0648

7.8.2.12

12-1ME997V

12-1ME99D8

7.8.2.6

[19230]

QF0675

7.8.2.12

12-1PG85QP

12-1PLGAOE

7.8.2.6

[19230]

QF0677

7.8.2.12

12-1PILZ4H

12-1PILZ52

7.8.2.6

[19230]

QF0680

7.8.2.12

12-1Q626EV

12-1QK16TN

7.8.2.6

[19230]

QF0681

7.8.2.12

12-1O2HQ4R

12-1QR8QJA

7.8.2.6

[19230]

QF0682

7.8.2.12

12-1Q35O1B

12-1Q625MJ

7.8.2.6

[19230]

QF0683

7.8.2.12

12-1QR98KH

12-1QR98LH

7.8.2.6

[19230]

QF0684

7.8.2.12

12-1JTG2I5

12-1NGR3P1

7.8.2.6

[192303]

QF1801

7.8.2.12

12-1QFPJ7Z

12-1QFOT2G

7.8.2.6

WM5 [19230_4]

7.8.2.6 WM5

7.8.2.12

 

[19230_4]

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1O2HQ4R

12-1O2HQ5C

7.8.2.6

WM5 [19230_5]

7.8.2.6

7.8.2.12

 

[19230_5]

12-1O2HQ4R

12-1R84VXU

7.8.2.6

WM5 [19230_5]

7.8.2.6 WM5

7.8.2.12

 

[19230_4]

12-1DRKC6T

12-1M3DW9Q

7.8.2.7

[19234]

QF0710

7.8.2.12

12-1PLG9R7

12-1PLGB1H

7.8.2.7

[19234]

QF0762

7.8.2.12

12-1Q92LOD

12-1QDA2ZB

7.8.2.7

[19234]

QF0764

7.8.2.12

12-1PT60R3

12-1PX42MJ

7.8.2.7

[19234]

QF0764

7.8.2.12

12-1QTP7FD

12-1RDWOIL

7.8.2.7

[19234]

QF0765

7.8.2.12

12-WHE0WB

12-1QWL4JD

7.8.2.8

[19237]

QF0822

7.8.2.12

12-1JTG2I5

12-1OOV74D

7.8.2.8

[19237]

QF1801

7.8.2.12

12-1N22X1J

12-1N7RVTR

7.8.2.8

[19237]

QF0806

7.8.2.12

12-1PQ8RSX

12-1Q1OF9Z

7.8.2.8

[19237]

QF0820

7.8.2.12

12-1PT60OB

12-1Q6JWVB

7.8.2.8

[19237]

QF0821

7.8.2.12

12-1Q71PT7

12-1Q909AM

7.8.2.8

[19237]

QF0823

7.8.2.12

12-1QT8EZN

12-1ROXHM7

7.8.2.8

[19237]

QF0825

7.8.2.12

12-1KIMIIJ

12-1R6NSVF

7.8.2.9

[19238]

QF0905

7.8.2.12

12-1PLY5DH

12-1PZOL11

7.8.2.9

[19238]

QF0907

7.8.2.12

12-1QWNHQL

12-1R75B3R

7.8.2.9

[19238] Q

QF0906

7.8.2.12

12-1OI2RO5

12-1P9HALD

7.8.2.10

[19241]

QF0A08

7.8.2.12

12-1QJ1W43

12-1QJJY1V

7.8.2.10

[19241]

QF0A11

7.8.2.12

12-1QJ1W43

12-1QX2347

7.8.2.10

[19241]

QF0A11

7.8.2.12

12-1Q71PVP

12-1QFY4SO

7.8.2.10

[19241]

QF0A12

7.8.2.12

12-1QYIMX6

12-1R3AYKS

7.8.2.10

[19241]

QF0A13

7.8.2.12

12-1PT60R3

12-1QFY5F8

7.8.2.10

[19241]

QF0A14

7.8.2.12

12-1GUIBBW

12-1QMFKR5

7.8.2.10

[19241]

QF0A16

7.8.2.12

12-1O2IS17

12-1REX8BJ

7.8.2.10

[19241]

QF0A18

7.8.2.12

12-1RAJ07R

12-1RFCWQ3

7.8.2.10

[19241]

QF0A19

7.8.2.12

12-1QR99W7

12-1RF944X

7.8.2.10

[19241]

QF0A20

7.8.2.12

12-1OI2RO5

12-1P9HALD

7.8.2.10

[19241]

QF0A08

7.8.2.12

12-1QJ1W43

12-1QJJY1V

7.8.2.10

[19241]

QF0A11

7.8.2.12

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1QJ1W43

12-1QX2347

7.8.2.10

[19241]

QF0A11

7.8.2.12

12-1Q71PVP

12-1QFY4SO

7.8.2.10

[19241]

QF0A12

7.8.2.12

12-1QYIMX6

12-1R3AYKS

7.8.2.10

[19241]

QF0A13

7.8.2.12

12-1PT60R3

12-1QFY5F8

7.8.2.10

[19241]

QF0A14

7.8.2.12

12-1GUIBBW

12-1QMFKR5

7.8.2.10

[19241]

QF0A16

7.8.2.12

12-1O2IS17

12-1REX8BJ

7.8.2.10

[19241]

QF0A18

7.8.2.12

12-1RAJ07R

12-1RFCWQ3

7.8.2.10

[19241]

QF0A19

7.8.2.12

12-1QR99W7

12-1RF944X

7.8.2.10

[19241]

QF0A20

7.8.2.12

12-1MM6X76

12-1MQCKML

7.8.2.10

[19241]

QF0A21

7.8.2.12

12-1PQ8RSX

12-1RU7Z7T

7.8.2.10

[19241]

QF0A23

7.8.2.12

12-1PT60OB

12-1RRC62L

7.8.2.10

[19241]

QF0A24

7.8.2.12

12-1MTD3AQ

12-1RUP1ZH

7.8.2.10

[19241]

QF0A26

7.8.2.12

12-1R75AA5

12-1S4CABZ

7.8.2.10

[19241]

QF0A28

7.8.2.12

12-1RXY8FA

12-1SN2H12

7.8.2.10

[19241]

QF0A35

7.8.2.12

12-1QZXUMT

12-1SN2H2I

7.8.2.10

[19241]

QF0A36

7.8.2.12

12-1QT8EZN

12-1QT8F3P

7.8.2.10

[19241]

QF2A01

7.8.2.12

12-1QBCIEN

12-1QBCIKE

7.8.2.10

[19241]

QF2A01

7.8.2.12

12-1RPEWYN

12-1SN2H1P

7.8.2.10

[19241]

QF0A35

7.8.2.12

12-1PE9R41

12-1RV740L

7.8.2.11

[19244]

QF0B02

7.8.2.12

12-1JTG2I5

12-1OH2MLV

7.8.2.11

[19244]

QF1801

7.8.2.12

12-1JV0W1H

12-1PS5Z93

7.8.2.10

[19241]

QF0A01

7.8.2.11

12-1KRH24C

12-1Q06VHP

7.8.2.10

[19241]

QF0A02

7.8.2.11

12-1PE98Y5

12-1PCUP1W

7.8.2.10

[19241]

QF0A03

7.8.2.11

12-1PE98W7

12-1PE992P

7.8.2.10

[19241]

QF0A03

7.8.2.11

12-1MYLIWN

12-1Q725LW

7.8.2.10

[19241]

QF0A04

7.8.2.11

12-1OUTTE9

12-1QAHEET

7.8.2.10

[19241]

QF0A05

7.8.2.11

12-1POSM7C

12-1QAHEHX

7.8.2.10

[19241]

QF0A05

7.8.2.11

12-1PG85AB

12-1QDRG35

7.8.2.10

[19241]

QF0A06

7.8.2.11

12-1QJ1WE3

12-1QK1H4H

7.8.2.10

[19241]

QF0A09

7.8.2.11

12-1HPXCQP

12-1HPXCY8

7.8.2.3 [19221]

QF03AP

7.8.2.11

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1JV0W1H

12-1L51T82

7.8.2.3

[19221]

QF03C2

7.8.2.11

12-1NWD6IX

12-1NWD6K0

7.8.2.3

[19221]

QF03E3

7.8.2.11

12-1NBZX4T

12-1PAX5OZ

7.8.2.3

[19221]

QF03E4

7.8.2.11

12-1NMF7K3

12-1NMF7KN

7.8.2.3

[19221]

QF03E5

7.8.2.11

12-1MM7CTD

12-1PKZ0K5

7.8.2.3

[19221]

QF03E6

7.8.2.11

12-1OA571N

12-1OA5727

7.8.2.3

[19221]

QF03E6

7.8.2.11

12-1PJKJJF

12-1PJKJKS

7.8.2.3

[19221]

QF03E6

7.8.2.11

12-1PV3ANX

12-1PX42TO

7.8.2.3

[19221]

QF03E9

7.8.2.11

12-1P19TLP

12-1P0SA0V

7.8.2.3

[19221]

QF03F1

7.8.2.11

12-1OVC1X9

12-1QJJQ9L

7.8.2.3

[19221]

QF03F2

7.8.2.11

12-1G4O98M

12-1G6J3WL

7.8.2.3

[19221]

QFE302

7.8.2.11

12-1HPXCQP

12-1O13BPZ

7.8.2.3

[19221]

QFN301

7.8.2.11

12-1MCA5KV

12-1MDSKQB

7.8.2.3

WM5 [19221_10]

7.8.2.3 WM5

7.8.2.11

 

[19221_10]

12-1FBGZVR

12-1I7DZAV

7.8.2.4

[19224]

QF0424

7.8.2.11

12-1NSKPJP

12-1NSKPK9

7.8.2.4

[19224]

QF0457

7.8.2.11

12-1MCAAK1

12-1MCAAL3

7.8.2.4

[19224]

QF0460

7.8.2.11

12-1NWENJ9

12-1NVVGIL

7.8.2.4

[19224]

QF0463

7.8.2.11

12-1O5H1CL

12-1OBLMHZ

7.8.2.5

[19227]

QF0591

7.8.2.11

12-1OVC1X9

12-1P1RNXC

7.8.2.5

[19227]

QF0595

7.8.2.11

12-1HTDK6P

12-1HTDK8T

7.8.2.5

[19227]

QF0531

7.8.2.11

12-1P81NGH

12-1P8IH5K

7.8.2.5

[19227]

QF0598

7.8.2.11

12-1NJLF3J

12-1NLXFVH

7.8.2.6

[19230]

QF0668

7.8.2.11

12-1MM7CTD

12-1N0KPL7

7.8.2.6

[19230]

QF0670

7.8.2.11

12-1JC6UJ9

12-1P8ZR4A

7.8.2.6

[19230]

QF0671

7.8.2.11

12-1N6CGIZ

12-1PC6BIN

7.8.2.6

[19230]

QF0672

7.8.2.11

12-1KBLS9L

12-1OCJLGM

7.8.2.6

[19230]

QF0674

7.8.2.11

12-1PG85AB

12-1PG3OJH

7.8.2.6

[19230]

QF3602

7.8.2.11

12-1HPXCQP

12-1J1YVG4

7.8.2.6

[19230]

QF0601

7.8.2.11

12-1LMZ94M

12-1LNZ4LV

7.8.2.6

[19230]

QF0645

7.8.2.11

Siebel Maintenance Release Guide, Version 7.8.2, Rev. X Quick Fixes Included in 7.8.2.x Fix Packs

Table 2.

Quick Fixes Included in Version 7.8.2.x

Change

Fix Request

 

Quick Fix

Merged Into

Request ID

ID

Fix Pack Base

Version

Fix Pack

12-1NCHH5Z

12-1NDFOVL

7.8.2.6

[19230]

QF0664

7.8.2.11

12-1NBZX4T

12-1NBZX5R

7.8.2.6

[19230]

QF0668

7.8.2.11

12-1P0S6GP

12-1PSJ9MR

7.8.2.6

[19230]

QF0676

7.8.2.11

12-1L2GKY7

12-1L2GKYZ

7.8.2.6

PDA [19230_1]

7.8.2.6 PDA

7.8.2.11

 

[19230_1]

12-1KRH24C

12-1KTW63P

7.8.2.7

[19234]

QF0738

7.8.2.11

12-1GVJ1I5

12-1L7OV7D

7.8.2.7

[19234]

QF0707

7.8.2.11

12-1MYLIWN

12-1N032DJ

7.8.2.7

[19234]

QF0732

7.8.2.11

12-1NNUWZ5

12-1NT1YA3

7.8.2.7

[19234]

QF0733

7.8.2.11

12-1LEZF5Z

12-1LEZF7N

7.8.2.7

[19234]

QF0745

7.8.2.11

12-1JOFBKB

12-1NZ79HT

7.8.2.7

[19234]

QF0747

7.8.2.11

12-1NJKYC7

12-1O0M3MV

7.8.2.7

[19234]

QF0751

7.8.2.11

12-1NDJFWP

12-1NDJFXS

7.8.2.7

[19234]

QF0757

7.8.2.11

12-1N6CGIZ

12-1O64OJ5

7.8.2.7

[19234]

QF0758

7.8.2.11

12-1OVTSLR

12-1OVTSMM

7.8.2.7

[19234]

QF0760

7.8.2.11

12-1PBVEDV

12-1PE9XLD

7.8.2.7

[19234]

QF1702

7.8.2.11

12-1NKJK2V

12-1NKJK3F

7.8.2.7

[19234]

QF0752

7.8.2.11

12-1NZODFZ

12-1OYUG3D

7.8.2.7

[19234]

QF0753

7.8.2.11

12-1OVC1X9

12-1OVC1Y1

7.8.2.7

[19234]

QF0755

7.8.2.11

12-1I1GBT5

12-1O9N09P

7.8.2.7

[19234]

QF0756

7.8.2.11

12-1O36R9V

12-1O2ZSJ7

7.8.2.7

[19234]

QF0759

7.8.2.11

12-1PILZ2T

12-1PJ2TLJ

7.8.2.7

[19234]

QF0761

7.8.2.11

12-1NJKNF5

12-1NIN173

7.8.2.7

[19234]

QF1702