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Charles McCarthy
MGT340-Strategic Management
May 2019
Diversification Strategy 2
INTRODUCTION
Diversification is a business strategy whereby new products are introduced or markets pursued.
This strategic decision may be brought on as current products or markets are already saturated by
competitors or the firm focus on possible investment opportunities therefore diversify their product or
market segment decisions. Clark (1996) say firms are driven to diversify due to the continuous change
of the surrounding “social and business environment” therefore play a significant role in …
One of the best strategies any manager or entrepreneur can think about before opening their
business to the public is to practice and maintain ethical standard. A good practice or approach to
maintain ethical model within a business can help the business to have a competitive advantage and
enjoy a long term relationship from its customers and the general public. Long (n.d.) says that that
ethical behavior on the part of any company and its employees can translate into a valuable long-term
relationship with both customers and business partners. The author continues by mentioning that every
transaction in a business can be trusted, secured and guaranteed when a business chose to be and remain
ethical in its day to day to operations. Hill (n.d.) believes that being ethical in a business means applying
principles of honesty, fairness to relationship with coworkers and customers. According to Hill,
businesses enjoy or benefit from the following when they are ethical:
1. Loyal Customer: Ethical businesses will always have loyal customers who would even
disseminate the information to the public about them. A company’s reputation and excellent
customer services can attract more customers and create a cohesive and long term relationship
2. Retaining Good Employees: Almost every employee would like a company to pay fair
compensation and disseminate fair information about the company to them as well. Sometimes
employees become reluctant, inconsistent and not committed to their jobs when they think that
they are not being compensated unfairly. Companies that are ethical and open to their employees
3. Positive work environment: There is a great deal of collaboration or team work in a company
that train its employees how to be ethical. Employees will always develop positive relationship
with one another when there are rules, regulations or guidelines to regulate their behavior. A
conducive working environment can be experienced when there is an ethical model in place.
4. Avoid legal problems: Companies that maintain ethical standards obey the laws. They do not
cut corners or behave unethically in order to maximize profit. Therefore, ethical entities are
In the absence of rules and regulations, unethical practices would dominate a business’ operations.
Every business should establish an ethical model to serve as a moral compass for both the employees
and the customers. Instilling an ethical model within a work place would ensure that there is less
possibility of doing wrong and a high possibility of being professional. Maintaining ethical standards
within a work place would involve setting expectations and regularly providing guidelines for being
ethical. According to Moran (2012), an ethical model within a company can be established when
1. Make Policies/Expectations: This can be implemented by giving out the company’s ethical
code of conduct, having orientations, trainings and regular tutorials about ethical behavior. These
Diversification Strategy 4
trainings should include but not limited to: employee’s conducts, attire, punctuality, personal
2. Enforcing Policies: The violation of any policy or rule by any employee should be rewarded
with a penalty as prescribed within the company’s ethical code of conduct. This does not exclude
the entrepreneur or line managers. Managers should serve as role model for employees. They
should be a moral compass that employees can follow. They should practice what they preach.
Employees might just follow their manager’s foot step if they choose to also be unethical.
3. Be your own change: Ethical behaviors must be reinforced routinely and displayed within the
company. Employees might feel reluctant to abide by rules and regulations if managers are not
CONCLUSION
While the importance of ethics is clear, we must make sure as business students to takeaway
these values and use them in future corporations where we may work. Otherwise, we can help a
company like Enron go up in smoke. Hazels (2015) writes that “in this Post-Enron era, the creation
of statutes and policies to aid in the efforts to prosecute white collar crime have altered the ways
companies can and will operate” as the cost makes it difficult for a company not to bend all of the
new rules concerning ethics. The author also says that some people also believe that so much
legislation “has caused companies to focus on following the letter of the law and not focus on acting
ethically” (pg. 85). As business students, we must make an effort to understand business laws. As
Hazels says we should “understand the basic concepts and theories for which those laws are based.
Law and ethics go across diverse groups of individuals; these rules apply regardless of race, gender,
References
Xing, X. (2003). Essays on firm diversification (Order No. 3091982). Available from ProQuest Central.
accountid=196939
Clarke, R. L. (1996). Why diversify? Healthcare Financial Management, 50(4), 12. Retrieved from
https://search.proquest.com/docview/196372014?accountid=196939