Vivid Iq R1.x.x To V203.x.x Upgrade Instruction - UG - 5796301-100 - 4

GE
Technical
Publication
Direction Number 5796301-100 English

Revision 4
GE
Vivid iq R1.x.x to V203 Upgrade Instruction
Copyright© 2018-2019 by GE
GE HEALTHCARE
DIRECTION 5796301-100 ENGLISH, REVISION 4 Vivid iq R1.x.x to V203 Upgrade Instruction
Important Precautions
Translation policy
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DAMAGE IN TRANSPORTATION
All packages should be closely examined at time of delivery. If damage is apparent write “Damage In
Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by
a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be
reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the
contents and containers held for inspection by the carrier. A transportation company will not pay a claim
for damage if an inspection is not requested within this 14 day period.
CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY

All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the
equipment shall be performed by licensed electrical contractors. Other connections between pieces of
electrical equipment, calibrations and testing shall be performed by qualified GE personnel. In
performing all electrical work on these products, GE will use its own specially trained field engineers.
All of GE’s electrical work on these products will comply with the requirements of the applicable
electrical codes.
The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers,
personnel of third-party service companies with equivalent training, or licensed electricians) to perform
electrical servicing on the equipment.
OMISSIONS & ERRORS

If there are any omissions, errors or suggestions for improving this documentation, please contact the
GE Global Documentation Group with specific information listing the system type, manual title, part
number, revision number, page number and suggestion details.
Mail the information to:
Service Documentation,
GE Medical Systems (China) Co., Ltd.
No.19 Changjiang Road
Wuxi National Hi-Tech Dev. Zone
214028 Jiangsu China
TEL: +86 510 85225888; FAX: +86 510 85226688
GE employees should use TrackWise to report service documentation issues. These issues will then
be in the internal problem reporting tool and communicated to the writer.
SERVICE SAFETY CONSIDERATIONS

DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN
THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND
ADJUSTING.
WARNING Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety
glasses, and kneeling pad, to reduce the risk of injury.
For a complete review of all safety requirements, see the Chapter 1, Safety Considerations section in
the Service Manual.
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LEGAL NOTES
The contents of this publication may not be copied or duplicated in any form, in whole or in part, without
prior written permission of GE.
GE may revise this publication from time to time without written notice.
PROPRIETARY TO GE
Permission to use this Advanced Service Software and related documentation (herein called the
Material) by persons other than GE employees is provided only under an Advanced Service Package
License relating specifically to this Proprietary Material. This is a different agreement from the one under
which operating and basic service software is licensed. A license to use operating or basic service
software does not extend to or cover this software or related documentation.
If you are a GE employee or a customer who has entered into such a license agreement with GE to use
this proprietary software, you are authorized to use this Material according to the conditions stated in
your license agreement.
However, you do not have the permission of GE to alter, decompose or reverse-assemble the software,
and unless you are a GE employee, you may not copy the Material. The Material is protected by
Copyright and Trade Secret laws; the violation of which can result in civil damages and criminal
prosecution.
If you are not party to such a license agreement or a GE Employee, you must exit this Material now.
TRADEMARKS
All products and their name brands are trademarks of their respective holders.
COPYRIGHTS
All Material Copyright© 2018-2019 by General Electric Company Inc. All Rights Reserved.
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Revision History
Revision Date Reason for change

1 2018.08.17 Initial Release
2 2018.12.26 Update workflow description
3 2019.04.30 Update Time Required and correct type error
4 2019.12.11 Add a note concerning rewrite the serial number
List of Effected Pages
Pages Revision Pages Revision

Title Page 4 Rev History/LOEP i 4
1-1 to 1-18 4 N/A N/A
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Vivid iq Upgrade Instruction
Section 1-1
Overview
Contents of this instruction
Table 1-1 Contents
Section Description Page Number

1-1 Overview 1-1
1-2 Introduction 1-1
1-3 Replace CPU module 1-5
1-4 System software upgrade 1-10
Section 1-2
Introduction
This is an instruction on how to upgrade Vivid iq Software from R1.x.x, R2.x.x to V203.
1-2-1 Checklist of Vivid iq R1R2 to R3 UPG Kit
Table 1-2 Vivid iq R1R2 to R3 UPG Kit Checklist (Hcat: H48032BE)
Item GPN number Part name QTY

1 5802285-S Sage AD CPU ASSY 1
2 5599708 UDI label for UPG 2
3 5796301-100 Vivid iq R3 Software Upgrade Instruction 1
4 5794989-70 Vivid iq 203.x.x System and Application Software USB 1
5 5126673 Blank Label for LOGIQ a50 Size is 40mmx60mm 1
1-2-2 Tools
• Standard Tools.
• External Keyboard.
NOTE: Make sure the FE has the valid license key and SW option key before starting the software
upgrade procedures.
NOTE: After upgrade is complete, original configurations are not supported in V203 system.
1-2-3 Time Required

2 hours + Travel Time
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1-2-4 Export the patient data

Before upgrade, you can export the patient data to a removable media.
1.) Press Patient on the shortcut bar.

If an exam is in the process, you should end the exam first.
2.) Press Transfer.
Figure 1-1 Export the Patient Data
3.) Select the destination you want to export.
Figure 1-2 Destination Selection
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1-2-4 Export the patient data (cont’d)

4.) Select the patient data you want to export, press Add to list or Add all, and then press Copy.
Figure 1-3 Export the Patient Data
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1-2-5 DICOM and connectivity setting

To ensure the Ultrasound system can properly work with other network connections, please record the
DICOM network information as per the following sheet.
Figure 1-4 Worksheet for DICOM Network Information
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Section 1-3Replace CPU module
1-3-1 CPU module replacement procedure

WARNING Remove/disconnect the battery before disassembling or re-assembling the parts.
NOTE: Before software upgrade, replace with the latest version of the Vivid iq V203 CPU module.New
CPU will not support R1.x.x, R2.x.x software version.
1.) Shut down the system, disconnect the power cord and remove the battery.
2.) Unscrew 12 screws.
NOTE: Let the screws remain on the bottom of the system.
Figure 1-5 Unscrew the Screws
3.) Turn over the system and open the keyboard assembly with LCDs.
Figure 1-6 Open the Keyboard Assembly with LCDs
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1-3-1 CPU module replacement procedure (cont’d)

4.) Unscrew the screw (1) fixing the grounding cable and disconnect the 2 connectors (2,3) to
remove the keyboard assembly.
NOTE: Keep the screw carefully for use of re-assembly.
Figure 1-7 Remove the Keyboard Assembly
5.) Remove the keyboard assembly with LCDs from the systems.
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6.) Unscrew the 4 screws, and then remove the current CPU module with two hands illustrated in
Figure 1-10.
Figure 1-9 Remove the Old CPU
7.) Prepare a new CPU for Vivid iq V203 system. Align the four screw holes of the new CPU with
the four nuts on the MST board and locate the CPU, ensuring that the heat sink fin on the CPU
is sitting beside the fan.
Figure 1-10 Replace with a New CPU
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8.) Push the CPU module on the black position, where the connector is situated, until a click sound
is heard and ensure the CPU will not be freely moved.
Figure 1-11 Push the CPU
9.) Screw the four screws in the order of screw 1, 2, 3, and 4. For the first round, just ensure the
screw cap is touching the CPU. Tighten the screws for the second time in the same order.
Figure 1-12 Tighten the Screws
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10.)Assemble the keyboard assembly with LCDs by connecting the two connectors (1 and 2) and
fixing the grounding cable (3).
11.)Align the keyboard assembly with LCDs with the system bottom part and turn over the system.
Screw the 12 screws on the bottom of the system.
NOTE: Before screwing the 12 screws, ensure the system can be powered on successfully.
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Section 1-4System software upgrade

1-4-1 Update the BIOS time
1.) Press Power button to power on the system and press Del. on the keyboard immediately.
NOTE: Please connect with an external keyboard every time you configure the BIOS setting on Vivid iq system.
2.) Input the BIOS password Renm@c5 and login the BIOS.
Figure 1-14 Input Password
3.) In the BIOS Main page, update the BIOS time to the current time.
Figure 1-15 Update the BIOS Time
4.) Press F10 on the control panel and then select Yes to save and exit BIOS.
Figure 1-16 Exit BIOS
5.) Shutdown system after the system completely boot-up.
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1-4-2 Software upgrade procedure

WARNING Please make sure the patient data have been backed up first, then upgrade the system.
1.) Insert the USB labeled “System & Application Software” into the USB port behind the system.
2.) Press Power button to power on the system and press F7 on the keyboard immediately.
3.) Input the BIOS password Renm@c5.
Figure 1-17 Input Password
4.) From the page appearing, select USB as the boot device and press Enter key to finish the
setting.
Figure 1-18 Select Boot Device
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1-4-2 Software upgrade procedure (cont’d)

5.) The system will detect the USB automatically and the screen will show as below.
Figure 1-19 Loading Selection
6.) Click the option “Upgrade the Whole Disk“.
Figure 1-20 Select “Upgrade the Whole Disk“
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7.) On the confirmation page, select the “Execute” button.
Figure 1-21 Software Upgrade Confirmation
8.) System USB memory stick will be loading. Wait for the software installation to complete. Status
bar on the screen indicates the progress.
Figure 1-22 System Upgrading
NOTE: It will need about 27 minutes to finish the upgrading process.
WARNING Do not interrupt the software loading at any time.
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9.) After the upgrade process is completed, remove the upgrade USB stick and click the “Reboot”
button.
Figure 1-23 Reboot the System
NOTE: If you do not remove the USB stick, the software system loading process repeats when the system boots
up.
10.)After you power on the system, it will need you to input a valid license key for SW version V203,
and then press OK.
NOTE: If you have any problem getting the license key, please contact your GE sales representative.
Figure 1-24 Input Option Key
11.)When it shows the Setup Wizard page, you can configure the system settings or exit. For
detailed process, you can refer to User Manual or service manuals.
12.)When you exit the Setup Wizard page, the system can be successfully started.
NOTE: If the ultrasound system has ever been replaced with a new MST board, you will be prompted
to rewrite the serial number during the reboot of software upgrade process.
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1-4-3 Enter Option Key

NOTE: After the system software loading completion, please input the SW option key and ensure that
the options are activated and working.
1.) Reboot the system.

2.) Select Config-> Admin -> System Admin.
3.) Press New.
Figure 1-25 Option Key
4.) Enter the SW option key and press Save.
Figure 1-26 Option Status
5.) Check and ensure that all the installed option keys are displayed and the status of Options are valid.
- The status “Valid” means the option keys are activated and working.
- The status “disabled” means the option keys are not activated and not working. Check if the option is
installed and if the serial number and option key are correct.
NOTE: If you have any problem getting the SW option key, please contact your GE sales
representative.
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1-4-4 Import the patient data

After the upgrade process is complete, you can import the patient data from the removable media.
1.) Press Patient on the shortcut bar.

2.) Select the source as the removable media and the destination as the Local Archive.
Figure 1-27 Source Selection
3.) Select the patient data you want to import, press Add to list or Add all, and then press Copy.
Figure 1-28 Import the Patient Data
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1-4-4 Import the patient data (cont’d)

4.) You can see the green ticks in the status column when the process completes.
Figure 1-29 Completing the Import
1-4-5 Verify the TCP/IP settings

1.) Select Config -> Connectivity -> TCP/IP
2.) Verify TCP/IP settings
3.) Select “Save settings.”
4.) Select OK to continue.
5.) Reboot system
1-4-6 Verify the AE title and Port settings

1.) Select Config -> Connectivity -> DICOM
2.) Verify Device settings and Port No.
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1-4-7 Affix the upgrade UDI label

1.) Affix the upgrade UDI label on the back cover of the system.
Figure 1-30 Affix the Upgrade UDI Label
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GE
GE: Telex 3797371

P.O. Box 414; Milwaukee, Wisconsin 53201, U.S.A.
(Asia, Pacific, Latin America, North America)
GE Ultraschall:Tel: +33 (0) 130 831 300

Deutschland GmbH & Co KG
Beethovenstrabe 239, Postfach 11 05 60
D-42655 Solingen, Germany

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Direction Number 5796301-100 English

CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY

OMISSIONS & ERRORS

Mail the information to:

SERVICE SAFETY CONSIDERATIONS

Revision Date Reason for change

2 2018.12.26 Update workflow description

3 2019.04.30 Update Time Required and correct type error

4 2019.12.11 Add a note concerning rewrite the serial number

List of Effected Pages

Pages Revision Pages Revision

Vivid iq Upgrade Instruction

Table 1-1 Contents

Section Description Page Number

1-2 Introduction 1-1

1-3 Replace CPU module 1-5

1-4 System software upgrade 1-10

1-2-1 Checklist of Vivid iq R1R2 to R3 UPG Kit

Table 1-2 Vivid iq R1R2 to R3 UPG Kit Checklist (Hcat: H48032BE)

Item GPN number Part name QTY

2 5599708 UDI label for UPG 2

3 5796301-100 Vivid iq R3 Software Upgrade Instruction 1

4 5794989-70 Vivid iq 203.x.x System and Application Software USB 1

5 5126673 Blank Label for LOGIQ a50 Size is 40mmx60mm 1

1-2-3 Time Required

1-2-4 Export the patient data

1.) Press Patient on the shortcut bar.

2.) Press Transfer.

Figure 1-1 Export the Patient Data

3.) Select the destination you want to export.

Figure 1-2 Destination Selection

1-2-4 Export the patient data (cont’d)

Figure 1-3 Export the Patient Data

1-2-5 DICOM and connectivity setting

Figure 1-4 Worksheet for DICOM Network Information

Section 1-3Replace CPU module

1-3-1 CPU module replacement procedure

NOTE: Let the screws remain on the bottom of the system.

Figure 1-5 Unscrew the Screws

Figure 1-6 Open the Keyboard Assembly with LCDs

1-3-1 CPU module replacement procedure (cont’d)

NOTE: Keep the screw carefully for use of re-assembly.

Figure 1-7 Remove the Keyboard Assembly

Figure 1-8 Remove the Keyboard Assembly

1-3-1 CPU module replacement procedure (cont’d)

Figure 1-9 Remove the Old CPU

Figure 1-10 Replace with a New CPU

1-3-1 CPU module replacement procedure (cont’d)

Figure 1-11 Push the CPU

Figure 1-12 Tighten the Screws

1-3-1 CPU module replacement procedure (cont’d)

Figure 1-13 Remove the Keyboard Assembly

Section 1-4System software upgrade

Figure 1-14 Input Password

Figure 1-15 Update the BIOS Time

Figure 1-16 Exit BIOS

5.) Shutdown system after the system completely boot-up.

1-4-2 Software upgrade procedure

Figure 1-17 Input Password

Figure 1-18 Select Boot Device

1-4-2 Software upgrade procedure (cont’d)

Figure 1-19 Loading Selection