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HOLY ANGEL UNIVERSITY

School of Business and Accountancy

______________________________________________________

Management Science Project Proposal

_______________________________________________________

Presented to:

Mrs. Elinor P. Torres

Presented by:

Aquino, Samantha

Esguerra, Kayle

Maghinang, Ryan Paul

Penaflor, Kyla Kane

Tiglao, Ronniel

A-231

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THE GENERICS PHARMACY
ROBINSONS BALIBAGO, ANGELES CITY
SINGLE WAITING LINE
Servic Service Servic Time in
Interarrival Arrival Wait Completion
Customer e Start Finish e the
Time Time Time Time
Time Time Time System
1 0.01 0.01 0.03 0.02 0.02 0.01 0.02 0.03
2 0.01 0.00 1.02 1.00 1.02 0.02 1.00 1.00
3 0.01 0.01 1.04 0.24 1.03 0.80 0.24 0.25
4 0.01 0.00 0.01 0.00 0.01 0.01 0.00 0.00
5 0.02 0.02 0.06 1.37 0.04 1.31 1.37 1.39
6 0.08 0.10 0.12 0.47 0.02 0.35 0.47 0.57
7 0.04 0.06 0.03 1.03 0.03 1.00 1.03 1.09
8 0.03 0.09 0.04 0.39 0.05 0.35 0.39 0.48
9 0.01 0.10 0.11 1.39 0.01 1.28 1.39 1.49
10 0.01 0.09 0.37 1.03 0.28 0.66 1.03 1.12
11 0.05 0.04 0.08 7.15 0.04 7.07 7.15 7.19
12 0.04 0.00 0.39 0.02 0.39 0.37 0.02 0.02
13 0.00 0.00 0.36 0.39 0.36 0.03 0.39 0.39
14 0.06 0.06 0.32 1.37 0.26 1.05 1.37 1.43
15 0.06 0.00 0.06 4.14 0.06 4.08 4.14 4.14
16 0.00 0.00 0.03 0.34 0.03 0.31 0.34 0.34
17 0.08 0.08 0.02 2.56 0.06 2.54 2.56 2.64
18 0.08 0.00 0.02 2.05 0.02 2.03 2.05 2.05
19 0.03 0.03 2.00 1.54 1.97 0.46 1.54 1.57
20 0.03 0.00 0.00 1.47 0.00 1.47 1.47 1.47
21 0.00 0.00 0.00 1.25 0.00 1.25 1.25 1.25
22 0.00 0.00 0.04 2.00 0.04 1.96 2.00 2.00
23 0.37 0.37 0.23 0.27 0.14 0.04 0.27 0.64
24 0.37 0.00 0.03 2.36 0.03 2.33 2.36 2.36
25 0.00 0.00 0.02 0.10 0.02 0.08 0.10 0.10
Total Duration: 2 Hours

From: 10:00 am

To: 12:00 nn

Signed by: Ms. Rolavie Ann Tiglao

TGP Pharmacist

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Documentation

BEFORE

DURING
3
AFTER

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