END TERM CCE

Name: Mayur Gujar

Sub: OP& R(Operation)
Roll No: 62020

1. Which of these layouts is most suitable for processing sugar from

sugar beets or sugar cane? a. a. process-oriented layout
b. fixed-position layout
c. focused factory
d. product-oriented layout

2. Which of the following is not true about systems approach?

a) A systems viewpoint is usually beneficial in decision making.
b) A systems approach emphasizes interrelationships among subsystems.
c) A systems approach concentrates on efficiency within subsystems.
d) A systems approach is essential whenever something is being
redesigned or improved.

3. What is credited with gains in industrial productivity, increased

standards of living and affordable products?
a) personal computers
b. the internet
c. mass transportation
d. assembly lines

4.The task of operations function in a manufacturing organisation perform?

a. The operations function includes all activities involved in the
development, manufacture, marketing, sales and after sales support of
products and services
b. The operations function covers the manufacturing of products or services

c. The operations function covers all manufacturing processes in an

organisation and includes raw materials sourcing, purchasing,
production and manufacturing, distribution and logistics

5.According to Terry Hill, operations strategy has two major

contributions to make to corporate strategy. Which of the following
are they?

i) It aims to provide 1.manufacturing and related processes that will

give the organisation competitive advantages over competition.
ii) It is a route to differentiation of the firm's product or service.
iii) It supplies co-ordinated support for products so that they will
win sales orders in a competitive marketplace.
iv) It offers a means of integrating manufacturing into the other
functional areas of the business.
v) It provides a means of ensuring the competitiveness of
manufacturing operations so that they are the equal of competitors'
capability.

Choose the correct option

a. iv) and v)
b. ii) and v)
c. ii) and iv)
d. i) and iii)

6. Three general trends have shaped the environment affecting the

operations function. Which of the following is not one of them?

a. Discontinuities in technology
b. Global activity and cost reduction
c. Changes to health and safety legislation
d. Technological environment (especially in electronics and communications)

7. Discontinuities in technological change represent radical breaks

with the technologies of the past and are difficult to predict. What
two phases characterise the strategic response of firms after such a
break, according to strebel?
a. The analysis and response phases
b. The decline and withdrawal phases
c. The development and consolidation (or cost reduction) phases
d. The evaluation and investment phases

8.Name the Japanese company which has widely credited with development
of such manufacturing techniques as flexible manufacturing, Kaizen and
kanban?
a. Honda
b. Mazda
c. Nissan
d. Toyota

9.What does 'Kaizen' mean?

a. A method of stock control involving coloured stock cards
b. It is a system of inventory control
c. Continuous improvement
d. It is the Japanese word for total quality management (TQM)

10.State two major structural constraints faced by Operations strategy

a. Operations resources take time to plan and build and are expensive to change
b. Operations resources are expensive and have a long life
c. Operations resources are inflexible and benefit from large production runs
d. Operations resources are highly specialised and depreciate rapidly

11.Which of the following is not one of the ways operations can

contribute to competitive advantage?

a. Delivering human resource objectives

b. Identifying new product opportunities
c. Market adaptability
d. Achieving low cost in manufacture

12.Effective operations strategy depends on strong links with another

functional area. Which is it?

a. Finance
b. Personal
c. Purchasing
d. Marketing

13.Identify the key issues to consider required to devise a

manufacturing strategy?
a. Factory location, processes, capacity, infrastructure and links
with other functions
b. Quality, cost, competitiveness, benchmarking and flexibility
c. Waste minimisation, recycling, energy conservation and emission control

14.The term 'lean thinking 'is

a. An old-fashioned approach to operations based on outmoded ideas
that lack the sophistication need for managing modern complex
manufacturing

b. A view of manufacturing that emphasises the developing of flexible

systems that permit the change from the manufacture of one product to
another with minimum downtime

c. An approach to manufacturing that stresses the elimination of all

activities that do not add value for the customer

d. An approach to operations management that concentrates on the basic

issues only

15.Which of the following is not a key focus of the analysis of an

organisation's operations?

a. Logistics and transport

b. Make or buy
c. Product design prior to manufacture
d. Factory layout and processes
e. Supplier relationships
f. Quality management

16.The research on operations focuses on manufacturing of products,

service operations account for a large proportion of gross domestic
product in the EU, Japan and USA. What is the actual proportion?
a. 50-64%
b. 70-73%
c. 60-64%
d. 20-25%

17.Which of the following is not a distinguishing feature of a service?

a. Inseparability
b. Perishability
c. Tangibility
d. Ownership
e. Heterogenity

18.Name the person who claimed: 'There is no such thing as service

industries. There are only industries whose service components are
greater or less than those of other industries. Everybody is in
service''?

a. Taiichi Ohno
b. Charles Handy
c. Terry Hill
d. Theodore Levitt

19.In analysing the operations contribution to corporate strategy,

which of the following is not an area that is looked into?
a. Remuneration of employees
b. Key factors for success identified for an industry
c. Ability to add value
d. Achievement of corporate objectives

20.Which of the following is a property of all linear programming problems?

a. alternate courses of action to choose from
b. minimization of some objective
c. a computer program
d. usage of graphs in the solution
e. usage of linear and nonlinear equations and inequalities
 21.A point that satisfies all of a problem's constraints simultaneously is a(n)
a. maximum profit point.
b. corner point.
c. intersection of the profit line and a constraint.
d. intersection of two or more constraints.
e. None of the above

22.The first step in formulating an LP problem is

a. graph the problem.
b. perform a sensitivity analysis.
c. identify the objective and the constraints.
d. define the decision variables.
e. understand the managerial problem being faced.

23.LP theory states that the optimal solution to any problem will lie at

a. The origin
b. a corner point of the feasible region.
c. the highest point of the feasible region.
d. the lowest point in the feasible region.
e. None of the above

24.Consider the following linear programming problem

Maximize 12x + 10y
Subject to 4x + 3y ≤ 480
2x + 3y ≤ 360
x,y≥0

Which of the following points (X,Y) could be a feasible corner point?

a. (40,48)
b. (120,0)
c. (180,120)
d. (30,36)
e. None of the above

25.Consider the following linear programming problem

Maximize 12x + 10y
Subject to 4x + 3y ≤ 480
2x + 3y ≤ 360
x,y≥0

Which of the following points (X,Y) is feasible?

a. (10,120)
b. 120,10)
c. (30,100)
d. (60,90)
e. None of the above