EDUCATION
Aldersgate College
JUNELEO
S.
VADIL
Freelancer || Virtual Assistant
OBJECTIVES
Offer quality service
acquired through proper
working attitude. Aim to
be competitive and stand
out, providing quality
results while maximizing
resources. Delivers result
fast and accurate without
compromising quality.
Highly positive, motivated
and trainable individual.
Internalize dedication and
determination to achieve
goal. Seek to improve on
right attitude of acquiring
new skills, Keeping my
cup half-empty for more
knowledge and/or
improvement.
Observe integrity and being
fair at all times.
2003 – 2007
Bachelor of Science and Information Technology
(BSIT)
WORK EXPERIENCE
Kuwait National Cinema Company (KNCC)
Position: Customer Service
Feb. 7, 2018 – Present
 Deal directly with customers.
 Provide pricing and delivery information.
 Perform customer verifications.
 Record details of inquiries, comments and complaints.
 Respond promptly to customer inquiries
 Record details of actions taken.
 Obtain and evaluate information to handle service inquiries
 Organize workflow to meet customer time frames.
 Follow up on customer interactions.
 Communicate and coordinate with internal departments .
 Provide feedback on the efficiency of the customer service
process.
Rural Bank of Solano
Position: Account Officer
April 9, 2017 – Sep .31, 2017
 Evaluate, approve loans within specified limits, refer loan
applications to management.
 Obtain information for applications, answer questions about the
process.
 Analyze applicants' financial status, credit, and property,
determine feasibility of granting loans.
 Explain different types of loans and credit options available,
and terms of services.
 Compile copies of applicants' credit histories, financial
statements, and other information.
 Review and update files and according to policy.
 Compute payment schedules.
 Handle customer complaints and take appropriate action.
 Work with clients to identify their financial goals and find
ways of reaching those goals.
 Negotiate payment arrangements with delinquency clients.
 Market bank products and services
  Set credit policies, credit lines, procedures and standards.
 Provide special services (investment banking with specialized
COMPETENCIES needs).
 Analyze potential loan markets to locate prospects.
 Delinquency management. (Arrange for maintenance and
 Good communication liquidation properties).
 Proper ability to plan, organize and  Petition courts to transfer titles and deeds of collateral.
control activities.
 Good literacy and numeracy skills. Elegancia (UCC- Qatar)
 Problem analysis and problem- Position: Guest Attendant (Banana Island)
solving. Customer Service (The Pearl Palace)
 Attention to detail and accuracy. Oct. 24, 2014 – Dec.31, 2016
 Customer service orientation.
 Disciplined approach &  Takes incoming messages, notice queries.
strong/effective communicator at  Schedule appointments for guest through call, mail or face to
all levels. face intervention.
 Flexible on available resources.  Takes messages and communicates to appropriate enquirers.
 Responsible, stress tolerance,  Answer phone calls and emails.
adaptability, and good initiative.  Research and provide answers to guest’s questions.
 Diffuse customer complaints.

CONTACT
Tulay Sa Pag-unlad Inc (TSPI)
Position: Account Officer
PHONE: July 19, 2010 – Sep.30, 2014
090-7718-5997
 Evaluate, approve loans within specified limits, refer loan
Skype: juneleov applications to management.
 Obtain information for applications, answer questions about the
Website: process.
JV Marketing and Virtual  Analyze applicants' financial status, credit, and property,
Solutions(here) or (here) determine feasibility of granting loans.
 Explain different types of loans and credit options available,
EMAIL: and terms of services.
juneleo@jvmarketingandvirtuals  Compile copies of applicants' credit histories, financial
olutions.com statements, and other information.
 Review and update files and according to policy.
Platform Profile:
 Compute payment schedules.
 Handle customer complaints and take appropriate action.
*Upwork
 Work with clients to identify their financial goals and find
ways of reaching those goals.
*OnlineJobs.ph:  Negotiate payment arrangements with delinquency clients.
 Market bank products and services
*LinkedIn  Set credit policies, credit lines, procedures and standards.
 Provide special services (investment banking with specialized
needs).
 Analyze potential loan markets to locate prospects.
 Delinquency management. (Arrange for maintenance and
liquidation properties).
 Petition courts to transfer titles and deeds of collateral.
 MERCURY DRUG
Position: Pharmacists Assistant June 10, 2009 - July 02, 2010

 Develop prescribed product, attain product from shelf,

count specified quantity, place drug in apt container and
label on items to be checked by pharmacist.

 Ensure to package product after it is checked by

pharmacist.

 Perform drug scan, place it in bag having printed

paperwork as well as receipt.

 Ensure to sort packages to specific locations through

computer system scan into apt tote to be shipped to stores.

 Receive prescriptions from patients plus verify needed

information is written on form.

 Print prescription labels having information like name of

patient, clinic, medication and dosage instructions.

 Provide prescription labels pharmacist for review.

 Receive and put incoming supplies on shelves along with

tag and price as per given directions.

 Rotate stock, move older medication to front shelf used

prior to expiration date.

 Support pharmacists to prepare and dispense

prescriptions.

 Ensure pharmacy is always well arranged and clean.

 Compile everyday statistics like number of patients asking

for prescriptions, new received prescriptions and refill
orders number.

 Respond to telephone calls, provide general information

and route varied calls to apt party.

JUNELEO S. VADIL  Support Pharmacist with all inventory through counting

drugs plus supplies.

 Maintain and update records of laboratory, prescription

and x-ray charges.
SKILLS
Virtual Ass... 80%

LinkedIn Account Management and Prospe... 90%

Email Mar... 90%

Basic Photo/Video Editing(... 80%

Basic Wor... 85%

HTML, CSS and Java... 75%