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Australian Journal of Public Administration, vol. 73, no. 4, pp. 501–510 doi:10.1111/1467-8500.

12100

DEBATE

‘Not yet 50/50’ – Barriers to the Progress of Senior


Women in the Australian Public Service

Mark Evans, Meredith Edwards, Bill Burmester and Deborah May


Canberra University

In most countries around the world women remain in the minority when it comes to
senior positions in both the public and private sectors. That there are barriers to their
progression is not in doubt. What is not well understood is the nature of those barriers
and the extent to which they are consciously or unconsciously constructed. Moreover,
there has been a stark absence of empirical studies in the field of Australian public
administration to investigate these issues and assess the implications. The purpose
of this abbreviated article is to help bridge the gap (the full study is published at
https://www.wgea.gov.au/sites/default/files/not%20yet%2050%EF%80%A250%20report-
Final%20Version%20for%20print(1)[1].pdf). It does this through a study of the perceptions
of senior men and women of the cultural and systemic barriers affecting the recruitment,
retention and promotion of senior women in six Australian Commonwealth departments.
The article then proposes a range of mitigating strategies for navigating these barriers and
achieving and maintaining a better gender balance at the Senior Executive Service level
across the Australian Public Service. These strategies are integrated within a systems model
of behavioural change which we hope will prove useful to public organizations embarking
on diversity reform initiatives.

Key words: behavioural change, diversity, gender, equality, leadership, unconscious bias

‘A woman is human. She is not better, wiser, objectively measured differences between men
stronger, more intelligent, more creative, or more and women. The quest for gender equality
responsible than a man. Likewise, she is never in the workplace (indeed any form of equal-
less. Equality is a given. A woman is human’. ity) is an ongoing struggle which should not
stop with the achievement of a performance
– Vera Nazarian, The Perpetual Calendar of In-
target. The purpose of this study is to con-
spiration.
tribute further empirical evidence in support
of this claim. It does this through a study of the
Has the Case for Gender Equality been perceptions of senior men and women of the
Won? cultural and systemic barriers affecting the re-
cruitment, retention and promotion of senior
The scientific case for gender equality in the women in six agencies of the Australian Pub-
workplace has been won. The evidence is lic Service (APS). We then propose a range of
clear – there are no significant differences in mitigating strategies for navigating these bar-
cognition that give males an advantage. The riers and achieving and maintaining a better
social case is less clear – perceptions and gender balance in the Senior Executive Service
expectations are far stronger indicators than (SES).


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What is the Problem? What Does the Existing Evidence Tell us?

In June 2012, women made up 57% of the APS In most countries around the world, women are
workforce, but only 40% of the SES (APSC in the minority when it comes to senior posi-
2012: 148). In all but four departments, women tions in both the public and private sectors (e.g.
outnumbered men, but, by contrast, only four OECD 2009; McKinsey 2010; Ernst &Young
out of 19 departments had more women than 2013). That there are barriers to their progres-
men at the SES level. There was also consid- sion is not in doubt. What is not well understood
erable variation between the representation of is the nature of those barriers.
women at different SES levels; so, 37% of Band Surprisingly, there has been a stark absence
2 positions (equivalent to head of division) were of empirical studies in the field of Australian
held by women, but only 28% of Band 3 po- public administration. The existing literature
sitions (the most senior rank of management is mainly drawn from the private sector sug-
below the Secretary/head level) (APSC 2012: gesting a range of interrelated factors includ-
150). Only 20% of departments were headed ing the problem of ‘unconscious bias’; where
by women. There were also clear differences perceptions of individuals affect an individ-
across Departments and Agencies, with Edu- ual’s behavior without conscious knowledge
cation, Human Services and Health being tra- (Piterman 2008; AIM 2012). This means that
ditionally well-represented (Burgess 2013). it is not easy to detect cultural bias which can
What are the implications of this pattern be embedded in organizational structures and
of under-representation amongst the senior practices. In consequence, it is extremely diffi-
echelons of the APS? Crucially, it exposes a cult for women to adapt in systems where bias is
fundamental disjuncture between the formally mobilized unconsciously through dominant or-
espoused values of the APS and its practices. ganizational norms and values. In short, senior
The under-representation of women in APS women may not be playing on a level playing
leadership is anathema to the notions of merit, field.
equality and fairness on which the service is This is manifested in the gendered language
founded and which it is bound to follow by we sometimes hear in the workplace and in
law. No longer can it be argued that it is just a ‘the perceptions’ that surround women in lead-
matter of time before talented women will rise ership. For example, that ‘women are not as
to leadership positions. The head of the Aus- ambitious as men’ (AIM 2012: 5). A ‘double-
tralian Treasury, Martin Parkinson, once held bind’ dilemma can occur when a women’s
this view, but no longer: he argues that the only leadership style is evaluated against a mascu-
way to correct the imbalance is to pursue a line leadership norm (Catalyst 2007: 9). There
systematic approach to interrogating that im- is also compelling evidence that workplace
balance (Parkinson 2012: 2). structures and cultures reinforce certain
In sum, there are both moral and instru- norms and values and perpetuate processes of
mental imperatives for closing the gender gap unconscious bias that afford men comparative
in public service leadership. The moral im- advantages. As Piterman (2008: 12) observes,
perative is bound up with the notion that the developing organizational strategies that
public service should be the moral guardian expect women to adapt their behaviours to fit
of the ‘Good Society’ and gender equity at better into the prevailing culture is like giving
all levels of the service is a key compo- ‘women skills to play on an uneven field, but
nent of how we understand a ‘Good Society’. [it] doesn’t flatten out the field itself ’. These
The instrumental imperative is that diversity power imbalances also contribute to women
(including gender equity) is a key policy in- displaying a lack of confidence on the job.
strument for achieving social as well as eco- The academic studies that we have cited so
nomic wellbeing. But why are women gener- far focus on the private sector but what of the
ally under-represented in senior positions in the public sector? While there is a paucity of Aus-
APS? tralian academic research on the public sector,


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Evans et al. 503

there have been some important insights pro- relative to their male colleagues and were less
vided through grey literature. Recent studies likely to put themselves forward for promotion
from two agencies with relatively few senior with lack of self-confidence articulated as a
women provide a valuable base-line for our em- significant barrier.
pirical study. These studies confront the reality Four propositions on the under-represent-
of ‘unconscious bias’ and identify similar bar- ation of women in leadership positions can be
riers to women to those identified in the private extracted from this brief review of current aca-
sector. demic and practice-based thinking and will be
Firstly, the Review of Employment Pathways the subject of empirical investigation in the re-
for APS Women in the Department of Defence maining sections of this article.
(2011) used a variety of data sources in order
to understand views about the representation Proposition 1: competing priorities/family re-
of women in Defence. Focus group research on sponsibilities hinder women from taking up
the department’s culture reported: a strong mil- demanding leadership roles.
itary culture where women found it difficult to Proposition 2: negative male perceptions of
break into ‘Boys clubs’ (a male-dominated cul- a woman’s ability to lead impede women’s
ture); a lack of emphasis on people skills; high progression into leadership roles
prevalence of gender stereotyping and a ‘pre- Proposition 3: workplace structures and cul-
dominant perception of women as nurturers’; tures hamper women’s progress by distill-
lack of willingness to provide flexible working ing processes of unconscious bias that afford
practices and a culture of ‘needing to be seen’; comparative advantage to men with the req-
and, leadership narrowly defined to be assertive uisite attributes.
and masculine in style (Defence 2011: 32–36). Proposition 4: workplace cultures and prac-
It was concluded that women form a stigma- tices undermine the self-confidence and
tized group (2011: 38). self-belief of women in seeking career ad-
Secondly, a review of the Australian Defence vancement.
Forces (ADF) was conducted concurrently by
It is crucial to emphasize that there are im-
Australia’s Sex Discrimination Commissioner.
portant interconnections between these propo-
It identified the main barriers in preventing
sitions.
an increase in the representation of women in
leadership as: a lack of critical mass of women
due to attraction and retention difficulties: rigid How did we study the problem?
career structures with a high degree of oc-
cupational segregation; difficulties combining To ensure a broadly representative APS sample
work and family; and, a culture with occasional we developed a typology of Commonwealth
poor leadership and unacceptable behaviours departments that exhibited the following char-
(AHRC 2012: 17). acteristics:
And, thirdly, Treasury undertook a survey in
2011 which was reported in the document Pro- 1. Departments/agencies most likely to
gressing Women – a Strategic Priority. Here have a male-streamed culture (agencies
it was noted that staff consultations ‘provide a with fewer than 40% of women in their
compelling case for some changes to the way SES).
we work and, perhaps most importantly, the way 2. Departments/agencies most likely to pos-
we think’ (2011: 2). It identifies underlying and sess reasonable representation of women
unrecognized bias as impacting on leadership at the senior levels of the SES (agencies
styles in the organization. with more than 40% of women at the se-
Similar findings have been found in other nior levels of the SES).
studies (see, for example, Fitzpatrick 2011; 3. Departments/agencies likely to have em-
Evans et al. 2012), where women were found bedded norms and values due to long-
to have lower application rates for promotion standing history.


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Table 1. Proportion of Female Executive Level (EL) and SES staff at June 30 2012 (%)

Department EL SES1 SES2 SES3 Total SES*


Defence 28.2 28.9 23.3 25.0 27.0
DIT 42.0 28.1 30.0 50.0 28.9
Finance 47.6 37.7 13.6 66.7 34.0
PM & Cabinet 60.3 32.5 62.5 50.0 42.1
FaHCSIA 62.2 64.5 44.4 60.0 59.3
Human Services 52.4 44.2 66.7 44.4 48.4
Total APS 46.5 40.4 37.3 28.1 39.2

Sources: information provided by departments; APSC (2012: 150).


*Includes departmental secretaries.

Table 1 above disaggregates the six depart- responsibilities’ as the most important factor
ments by the proportion of women in EL and impacting on women’s prospects. Table 2 shows
SES positions. that, in keeping with evidence from the private
A mixed methods approach was deployed, sector, this factor stood out as the main bar-
encompassing qualitative ‘one to one’ inter- rier perceived by both SES and EL men. The
views and focus groups in each of the depart- majority of EL men did not identify any other
ments and agencies. major barriers (although a significant minority
perceived no barriers at all).
Senior women agree that family responsibili-
Empirical Findings and Analysis ties are an important barrier. SES women nom-
inate family commitments as the most salient
The findings of our research are reported barrier but not to the exclusion of others. How-
against the four core propositions on the under- ever, EL women do not see this factor as quite as
representation of women in leadership posi- significant as some others. Some senior women
tions identified above. Table 2 lists the top ten identified a conflict in role between being in the
barriers that inhibit senior women’s progress as SES and having a family.
perceived by both men and women at EL and The perceived barrier of ‘commitment to
SES levels in the APS and also according to family’ impacting adversely on women’s ca-
whether departments had a male-streamed cul- reers is related to several other barriers to the
ture or reasonable representation of women at progress of women: ‘career breaks’ were iden-
the senior levels of the SES. The former have tified by over half of SES men and women
fewer than 40% of women in their SES and in male-streamed departments which would
are identified as ABC and the latter have over seem to indicate less tolerance in those de-
40% and are identified as 123. We identify dif- partments for career interruptions, perhaps
ferences in perception at three levels: between emanating from related barriers such as a lack
men and women across all departments; be- of visibility, exclusion from networks, male
tween men and women in departments with stereotyping and an inhospitable culture (see
fewer and with more than 40% of women in Table 2).
their SES; and between men and women at EL In sum, we found two factors at work relating
and SES levels. to perceptions crystallizing around the commit-
ment of women to their families: either women
Proposition 1: competing priorities/family
choose to place a priority on their family re-
responsibilities hinder women from taking
sponsibilities over the demands of their career
up demanding leadership roles
or assumptions are made about their commit-
When the main barriers to women’s progress ment. In both cases they miss out on opportu-
to senior levels are analysed, men over- nities to take-on challenging and high profile
whelmingly consider ‘commitment to family work which is needed to develop their careers.


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Evans et al. 505

Table 2. Ten main barriers to career progression by gender and department (%)

TYPE OF BARRIER EL women SES women EL men SES men


Type ABC 123 ABC 123 ABC 123 ABC 123
Sample size 35 44 30 27 34 24 30 27
1.Lack of confidence 51 50 73 67 38 21 47 41
2.Family commitment 43 41 77 78 68 79 77 59
3.Impact of career breaks 29 9 53 33 27 33 77 44
4.Lack of visibility 43 46 33 33 32 4 37 15
5.Exclusion from networks 60 25 53 15 9 21 23 11
6.Lack of mentoring 43 41 47 26 9 17 33 22
7.Personal style differences 26 11 67 33 6 21 20 7
8.Male stero-typing 26 9 63 15 3 25 47 19
9.Inhospitable culture 20 11 33 14 12 13 40 7
10.No barriers 3 7 3 19 41 42 7 15

There are cultural biases that women take on In contrast, in departments with a prevalence
primary care responsibilities for families; or- of women in the SES, there was greater ac-
ganizational biases that favour those without ceptance of a range of leadership styles. As-
family commitments; and, gender biases which piring women leaders described many more
result in men and women assuming that women opportunities for them in these departments.
with children must choose between families They considered that the potential for male bias
and a demanding career. was reduced and this was likely to attract other
women. SES women demonstrated that career
Proposition 2: negative male perceptions of
progression was possible; they helped motivate
a woman’s ability to lead impede women’s
and/or sponsor other women and normalized
progression into leadership roles
diversity in women’s communication and lead-
Interviewees were asked about critical suc- ership styles.
cess factors for career progression into the SES. The culture was also described quite dif-
Across departments three factors stood out: a ferently: much more emphasis was placed on
reputation for responsiveness and delivering communication and networking skills, collab-
results; a champion and/or executive sponsor; orative and collegial values and the importance
and ‘cultural fit’. But these factors played out of a focus on relationships. More support was
differently depending on whether the depart- also provided for family friendly work prac-
ment was male-streamed or not. Reputation and tices. Here the challenges for women were
high profile work requires visibility and inclu- quite different including more assertive or more
sion in networks which particularly favour men direct women not being perceived as ‘nice’.
in male-streamed departments. Moreover, men However, as many women fitted the prevailing
were more likely to have executive sponsors organizational culture as did men.
than women, especially in male-streamed de-
Proposition 3: workplace structures and cul-
partments.
tures hamper women’s progress by distill-
The meaning of ‘cultural fit’ was distinctly
ing processes of unconscious bias that afford
different depending on whether the department
comparative advantage to men with the req-
was in the category of being ‘male-streamed’
uisite attributes
or had more than 40% women in their SES.
In the more male-streamed departments, the Biases inform decisions and actions. They
culture was described as: being ‘driven’ and can arise from cultural norms, organiza-
‘outcomes focused’ which, in turn, required a tional values and structures that reward cer-
more masculine communication style. tain behaviours and outcomes, or from gender


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506 Not yet 50/50 December 2014

dynamics in organizational relationships. In level that the workplace is exclusionary and


our study, the mobilization of bias through impacting negatively on women.
workplace structures was widespread: a pref-
Proposition 4: Workplace cultures and prac-
erence to ‘clone’ people ‘like us’ which
tices undermine the self-confidence and
was reflected in perceptions of subjective re-
self-belief of women in seeking career
cruitment practices; in the perpetuation of
advancement
‘boys clubs’, and limited support for women
through departmental networks or champions; What is striking about the data presented in
in stereotyping including staff with children be- Table 2 is the importance senior women attach
ing assumed to be less committed and less reli- to their ‘lack of confidence and self-belief’ as
able; or a distorted belief about the capabilities an impediment to their progress. SES women
of certain individuals or groups; and, intoler- in particular feel this and especially in male-
ance of family-friendly work practices. streamed departments. Indeed, EL women rank
Questions were posed explicitly to provoke this barrier ahead of all the others; even higher
some reflection on how inclusive the work- than family responsibilities. What is equally
place culture was for women. Interviewees as striking is that men have a very different
were asked to rank their department accord- perception.
ing to where it was on a gender continuum Many reasons are advanced by both men and
which had at its extremes an ‘exclusive’ and women to explain this; they relate to and result
an ‘inclusive’ culture with ‘lip service’, ‘to- from the cultural and organizational systems
kenism’, ‘critical mass’, and ‘acceptance’ in that have already been identified and which re-
between. It is not surprising, given the dif- inforce messages about women’s place or ‘lack
fering male and female perceptions of cul- of fit’ in leadership positions. Narratives from
tural barriers which impact on women’s career this study indicate that women can apply high
progression, that women ranked their depart- standards when assessing whether they could
ments as closer to the ‘lip service’/‘tokenism’ do the job and often express reluctance to pro-
end of the gender continuum than men (see mote themselves, whereas a very common re-
Chart 1 and Table 3). As expected, women in sponse was that men will apply even if they do
male-streamed departments (ABC) were con- not feel ready.
sistent in their views that their department paid Poor confidence is closely related to other
‘lip service’ or were ‘tokenistic’ in supporting barriers identified in Table 2, which, in turn, re-
their needs; whereas women in departments flect the unconscious mobilization of dominant
123 thought that their department promoted norms and values that provide men with com-
a critical mass or acceptance culture. Men parative advantage. Of particular importance
in male-streamed departments felt that their are family commitments and the prevalence of
departments exhibited a ‘tokenism’/‘critical cultural, organisational and gender biases such
mass’ culture whereas men in departments 123 as the expectation of women as primary carers
saw their organizations as being accepting of and work places favouring those without fam-
women. ily commitments. The issue of low visibility is
A clear difference in perceptions between much more of a perceived barrier by women
SES and EL women can be identified. SES than by men. Over half of the women in male-
women with relatively few women colleagues streamed departments felt excluded from net-
in their peer group have a more heightened works that are important to progression. Lack
awareness of exclusionary practices than EL of mentoring was also important. These women
women, particularly in ABC agencies. SES also feel that progress was impacted by per-
men in ABC departments appear to be more sonal style differences and male stereotyping.
aware of the gender imbalance in their culture For these women, unconscious bias is the most
than EL men. This is presumably because it significant barrier that they have to face so
would be more self-evident to them at their it is not surprising that they are the group


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Evans et al. 507

Chart 1. Perceptions of the workplace culture by gender and type of department (%)

70
60
50
40
30
20
10
0
Tokenism Acceptance
Lip Service CriƟcal mass Inclusive culture

Key: 1st column = ABC women; 2nd column = ABC men; 3rd column = 123 women;
and 4th column = 123 men
Table 3. Perceptions of workplace culture by gender, level and type of department (%)

Continuum categories EL women SES women EL men SES men


Type ABC 123 ABC 123 ABC 123 ABC 123
Sample size 34 41 30 26 32 22 30 27
Exclusive Club 3 0 3 0 3 0 0 0
Lip Service 35 7 37 0 0 0 10 0
Tokenism 50 24 27 0 16 14 50 4
Critical Mass 6 29 30 23 28 18 23 15
Acceptance 3 22 3 50 25 55 10 67
Inclusive culture 3 17 0 17 28 14 7 15

nominating lack of confidence as the key bar- requisite attributes. It needs to be recognized
rier to their progress. that some men may also suffer from alienation
It is important to give due consideration to for similar reasons. However it is evident that
this finding; that women so often undervalue the erosion of confidence is likely to be much
their capability and expertise does not point more debilitating for women than it is for men
to inadequacies in women per se as it ex- because of how it manifests itself and is perpet-
poses poor management practices and organi- uated by societal, cultural and organizational
zational gender biases, assumptions and stereo- factors.
types which convey the message that women But what is the way forward? What inter-
are not quite as good as their male colleagues. ventions could be introduced to help navigate
It is therefore not surprising that women often these barriers, achieve and maintain a better
feel that their confidence has been battered into gender balance across the SES? We asked our
submission. informants for their suggestions about what
their department and more broadly what the
Navigating Barriers to Participation APS could do to facilitate the progression of
senior women. Despite different departmental
The empirical evidence presented above lends cultures and proportions of women in senior
strong support to the existence and uncon- positions, the prescriptions were uniform
scious mobilization of bias against women in across interviewees from all sampled depart-
the workplace and is reflected in dominant ments. Most significantly, our informants rec-
norms and values that advantage men with the ognized that the key mechanism for achieving

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508 Not yet 50/50 December 2014

Figure 1. A systems model of change governance

SYSTEMS & CAPACITY: make it easier to act Influencing behaviour is


Remove barriers/ensure ability to act; build most effective when
understanding/viable alternatives; educate/train/ measures are combined
mentor/up-skill; enhance capacity from across these four
broad categories of
PROVIDE Enable policy tools
INCENTIVES &
DISINCENTIVES:
give the right Get people involved
signals Are the Work with trusted
interventions
intermediaries;
enough to
INCENTIVES to Encourage Engage use networks of
catalyse &
encourage and maintain champions;
DISINCENTIVES to change? co-produce
ensure your target interventions with
audience responds; men;
Provide feedback use insight to mobilise
Exemplify target groups
(segment)
DEMONSTRATE SHARED RESPONSIBILITY
Leadership by example; provide consistency in policies;
demonstrate that others are acting

a gender neutral culture was to achieve a at senior levels. Only when unconscious bias
gender balance at all senior levels of the is eliminated can we say that the merit princi-
service. ple for appointments to senior positions applies
It is notable that the repertoire of pre- and the evidence suggests that this will be an
scriptions identified by focus groups and in ongoing struggle.
‘one-to-one’ interviews mirrored the ingre- In addressing this issue, the APS will need
dients of better practice that can be found in the committed support of APS leadership; most
the academic and grey literature (see Sanders of whom are men. The role for these men,
et al. 2008; Defence 2011; Piterman 2008; and if they are serious about pursuing an inclu-
Human Rights Commission 2012). The two sive culture will be to ‘lean-in and listen’. As
strategic themes that stand out as relevant to Elizabeth Broderick, Australia’s Sex Discrim-
all or most of the perceived barriers to pro- ination Commissioner has stated: ‘Men listen
gression are ‘committed leadership support’ to other men, so it makes sense to me that men
and ‘support and development’. The individual must take the message of gender equality to
elements of each strategy are articulated within other men’ (The Australian 2012).
a change governance strategy shown below in A range of strategies listed in Table 4 stress
Figure 1. the need for leadership commitment to put
into practice a culture of inclusive practices.
In Conclusion – ‘Men, Lean-in and Listen!’ That commitment will need to go beyond in-
dividual measures to the introduction of sys-
In contrast with the private sector, the Aus- temic organizational changes that change be-
tralian public sector has performed better on haviour. This would not only benefit women
gender equity outcomes. But as the gravity of but also assist in removing the cultural and or-
evidence here indicates, a fully effective APS ganizational biases that are making it currently
that reflects its stated values will not be at- so hard to attract and retain other minority
tained until there is ‘50/50’ men and women groups.


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Evans et al. 509

Table 4. Strategies to implement gender blind leadership

Committed leadership
• The Departmental Secretary should make an explicit statement to staff reinforcing the value of diversity in
management and leadership styles and aligned to values
• Managers should set targets and be held to account in performance agreements
• Develop a culture of inclusive collaborative leadership practices and educate on unconscious bias
• Showcase successful leaders and include senior women in key decision-making bodies
Talent management and succession planning
• Provide structured career development for women with suitable sponsorship or coaching, job rotation and
selection for high profile and challenging roles
• Over-represent women in existing development programs
• Target recruitment and identify and develop women for leadership roles
• Ensure effective performance management systems with regular feed back
Workplace flexibility as enhancing productivity
• Develop a ‘better practice guide’ for employees and managers
• Create a central webpage to promote success stories and provide practical information
• Peer review better practices with other agencies
• Provide job design expertise
Attraction, recruitment and selection
• Explicitly promote senior APS women as role models
• Include in performance agreements efforts made by senior staff to encourage women to apply for positions
and promotions
• Implement an SES refresher programme including appointing external representatives on selection panels
• Develop a plain English recruitment guide on merit promotion that includes gender balance on panels
• Review job descriptions to eliminate gender bias and ensure that it is written in inclusive language.
• Report on the proportion of women applying for and achieving promotion
Support and Development
• Seek out leadership programs which focus on gender and diversity training
• Use unconscious bias experiential training programs especially for SES staff and confidence building
programs including at EL level
• Establish APS wide mentoring programs for women
• Establish women’s networks across each department with senior women in sponsorship roles and include
success story telling as a regular activity
Governance
• The APS should collect and disseminate annual data on diversity achievements (including women)
• Departmental committees or ‘diversity councils’ with external membership to oversee departmental
progress should be established
• These committees should measure success in achieving gender diversity across the APS

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C 2015 National Council of the Institute of Public Administration Australia

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