Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Page 1 of 2
Date Created
05/08/2007 09:29 AM
This information applies to:
Proventia G (Intrusion Prevention System) Firmware 1.0 +
Last Updated Proventia A (FW 1.7)
03/10/2010 09:44 AM
Product Version Fix Version:
Firmware 1.0+ N/A
Related Articles:
KBA #3020 - Can the Proventia G appliances get their updates from the update server?
KBA #3869 - How do I restore my Proventia G/GX Appliance back to Factory Defaults?
KBA #5925 - How do I delete a Proventia G from SiteProtector if it is still listed as Active?
Answer
To register a Proventia Next Generation appliance that has never been registered in the SiteProtector
console, complete the following steps:
To unregister / re-register an existing Proventia Next Generation appliance in the SiteProtector console,
complete the following steps :
Reduce your wait time! Activate your Customer Support Portal account. You can create, track, and update
Customer Support incidents online via the Customer Support Center. This provides you an easy to use
method for monitoring the progress of support incidents. (Currently available in North America and EMEA
only).
https://iss.custhelp.com/cgi-bin/iss.cfg/php/enduser/prnt_adp.php?p_faqid=4081&p_created... 6/4/2010
How do I register or unregister/ register a Proventia G (Intrusion Prevention System) in Si... Page 2 of 2
Please note: To ensure that IBM Internet Security Systems Customer Support is properly serving your
request for assistance, please let us know the priority of your issue if you have not already done so. A copy
of ISS Technical Support Policies and Procedures can be found at:
http://documents.iss.net/support_policy.pdf
https://iss.custhelp.com/cgi-bin/iss.cfg/php/enduser/prnt_adp.php?p_faqid=4081&p_created... 6/4/2010