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KNOWLEDGE REPOSITORY
DECEMBER 2016
Shared mobility may grow steadily in today's industry structure – or become
an entirely different market by 2030
Hypotheses on shared mobility markets in 2030
Will we have steady growth in today's … or an entirely different
industry structure until 2030 … market by 2030 already?
Convenient and
economic alternative
to taxi/public New user experience
transport and monetization
options with
purpose-built vehicles
Consumer
Technology preferences Regulation
SOURCE: McKinsey 2
Shared mobility may grow steadily in today's industry structure – or become
an entirely different market by 2030
Hypotheses on shared mobility markets in 2030
Will we have steady growth in today's … or an entirely different
industry structure until 2030… market by 2030 already?
Steady growth based on convenience Fast acceleration through AVs
and economics and
▪ Cannibalization and expansion of taxi city initiatives
Market
1 size market – 2% of new vehicle sales ▪ Substitution of car ownership and
▪ Profitable business cases in dense/ re-design of public transport –
urban areas only, e.g. 20-30 cities >15% of new vehicle sales
globally for car sharing ▪ Business profitable even in low
Convenient and economic alternative Newdensity/remote areasand
user experience
to taxi/public transport monetization options with
▪ Based on existing vehicle portfolio and purpose-built vehicles
Offer-in
2 gs integration of other mobility concepts – ▪ E.g. based on personalized
monetization based on rides infotainment and advertising, low
cost and clean vehicles
▪ ~ 750 USD mn market – pushed ▪ ~ 20 USD mn market – driven by ▪ ~ 770 USD mn market – driven by
Market by convenient low cost e-hailing, convenient car sharing convenient low cost e-hailing and
size cannibalizing and expanding the license plate restrictions
taxi market
▪ Mainly e-hailing with different ▪ Mainly car sharing with different ▪ Mainly e-hailing,
Offer- service levels, e.g. Uber Pool, service levels, e.g. Car2Go black government-backed e-hailing
ings Uber Black platform introduced to strengthen
competition, private
e-hailing facing heavy
governmental inhibitions
▪ "Winner takes most" – Uber with ▪ Regulation ensures players ▪ "Winner takes most" – Didi
Industry 74% market share, taxi regulation co-exist: Limited e-hailing based controls almost entire market,
struc- not effectively enforced on Uber on taxi regulation, city supports recently legalized (but now
ture car sharing through parking rights restriction on driver subsidies)
and favors parallel existence of
SOURCE: McKinsey, company websites, press, web research multiple players 4
1 Recent growth in shared mobility to large extent driven by cannibalization
of the taxi market – players develop the market with low fares
Example New
York In the US, Uber has developed the market
Rides per month with better customer experience and
in mn subsidized prices
+1.8
(+12.2%) Driver subsidies: Ø fare of Uber ride 1/3
below taxi1. In NY Uber’s losses were
60% of revenues (Uber has lost at least
16.5 4 USD bn in the history of the company)
14.7
0.3 +5. Convenience/customer satisfaction: In
5.4 1 the US, users rate their experience with
Uber at 4.7 versus 3.8 with taxis (on a
scale 1-5)
Total 2 16
2,000
200
Small towns/
rural areas 0 5
+37% 900
p.a.
Urban
sprawl +23% p.a. 3 18
400
20 900
Dense 180
cities 3 23
17 200 17
What ▪ Customers hesitant to adopt robo taxis: ▪ Customers push robo taxis: >25% decrease
you need to Increasing demand in wealthy urban cities but in fares fuel demand for robo taxis, reaching
large customer segments hesitant to use AVs 30% of trips in some environments
believe in
▪ Few cities with profitable business cases: ▪ High number of profitable business cases:
Only urban areas due to low AV adoption AVs enable profitable business in remote/low
density locations
▪ Cities do not push robo taxis: Lower
urbanization, other public transport sufficient ▪ Cities push robo taxis: Traffic regulated in
favor of robo taxis (e.g., dedicated lanes)
SOURCE: McKinsey 6
1 Introduction of (semi-) autonomous car sharing solutions will dissolve
existing roadblocks to growth of car sharing
Current roadblocks preventing a higher adoption
of car sharing How AVs can help resolve this roadblock
Population size and density (no. of inhabitants in ▪ Reduced fix cost base for repositioning of vehicles,
total and per square unit): car sharing not refueling, cleaning, etc.
economically viable in cities/areas <700k inhabitants
▪ Self-repositioning of vehicles allows adequate
Population coverage with smaller fleets
Sociodemographic characteristics (age/income ▪ Smaller differentiated sub-fleets targeting different
structure, education, etc.): car sharing requires a “segments” economically viable
certain clientele, esp. young affluent and students
▪ Reduced fix costs allows for low-cost models
City traffic flow patterns (no./distribution of city ▪ Self-repositioning of vehicles allows adequate
centers/hot spots, traffic flow between centres, etc.): coverage with smaller fleets
car sharing works better in cities with “local
subcenters”
Traffic Ease of parking (no. of available lots near ▪ Self-parking vehicles take away the pain point of
infra-struct hubs/centre): parking needs to be plentiful for car shared vehicles adding to inner city congestion
ure sharing to work
Availability and efficiency of public transport ▪ “car-2-come” even further increases convenience
(avg. distance to next bus/train station, frequency of of car sharing versus public transport
service, etc.): car sharing works best in cities with
inefficient public transport
City government support/interest (subsidies for ▪ A fully autonomous and esp. electric car sharing
car sharing, level of central planning/city solution that reduces congestion will increase
involve-ment, etc.): car sharing needs governmental governmental acceptance
Mindsets support
Customer mindset/preferences (level of private ▪ A better car sharing solution (with regards to
vehicle ownership, acceptance of shared economy, convenience, esp. car-2-come) will increase
etc.): car sharing needs (young) people with customer uptake
“sharing” mindset to increase initial adoption
SOURCE: McKinsey 7
2 Purpose-built vehicles could provide the basis for a new user experience
and improved value proposition to win new drivers
Design element relevant for driver Design element relevant for customer
Comfort/cleanliness
and convenience (e.g.
child seats)
Professional fleet
management to
Low maintenance optimize rides/utilization
interior (e.g. velour for
seating)
~14
~70 ~ 7.6 %
%
~ 5.6
80%
~ 1.7
▪ Market leaders Uber and Lyft ▪ Car sharing is highly fragmented ▪ Didi2 clear market leader with
with combined revenues of USD market with mostly regional players ~ 80% market share
6.5bn
▪ For car sharing, city regulations ▪ Government recently legalized
▪ E-hailing subsidized by Uber and play a larger role (esp. parking) e-hailing but restricted subsidies
Lyft wanting to secure No. 1
market position
▪ E-hailing more regulated (similar ▪ Car sharing is only a small
for taxi), limiting subsidies segment, no dominant player
▪ Top 4 car sharing players with
combined share of 95% – but small
market size
1 Excluding taxi hailing via app 2 Including Uber China (recently purchased by Didi)
SOURCE: McKinsey, company websites, web research, market reports 11
STRATEGIC OPTIONS FOR OEMS
… grow in … become a
Strategic Potential considerations today's industry different market
options for an OEM structure by 2030
A Prepare for ▪ Be the first to develop a purpose
purpose built built vehicles
vehicles
Use shared
▪ Cooperate with platform player to
mobility scale quickly/gain market share
as channel B Use shared ▪ Leverage shared mobility to
mobility as
– Ensure fleet emission
indirect
compliance (through EV fleet)
channel
– Test new technologies/vehicles
– Gain access to customer data
C Become ▪ Invest/cooperate to tap into
platform platform business
player
▪ Develop strategy to achieve critical
customer base
… grow in … become a
Strategic Potential considerations today's industry different market
options for a supplier structure by 2030
A Leverage ▪ Provide components for fleet
for product vehicles and leverage shared
testing and
data mobility to
Use shared
mobility – Test new technologies/
as indirect components
channel – Gain access to customer data
B Become ▪ Be the first to develop components
an expert for purpose-built vehicles
▪ Build/invest in capabilities and
become thought leader on
Prepare for component design
purpose-built
vehicles C Become ▪ Build/strengthen relationships with
fleet operator leading OEMs and cooperate/
initiate dialogue on purpose-built
vehicles
… special thanks to Ulf Heim, Alex Brotschi, and many more thought partners from
the A&A community!
14
For further information, please refer to our recent publications and practice
documents Description Year
Shared mobility in the This PD analyzes and quantifies trends in shared mobility in the US by Forth-c
US – perspectives 2025 and provides a comprehensive view of the future mobility landscape oming
towards 2025 by examining different scenarios for technology, consumer behavior, and
impact on industry revenue.
An Integrated A number of social, economic, and technological trends will work together 2016
Perspective on the to disrupt mobility, potentially creating three new urban models by 2030.
Future of Mobility
Urban Mobility 2030: In the study presented here, McKinsey & Company examined how Berlin, 2016
How Cities can Realize Germany’s largest city, can profit from intelligent mobility solutions. The
the Economic Effects – key finding: by 2030, urban mobility can generate up to 14,000 jobs in
Case Study Berlin Berlin.
Automotive Revolution, There are four disruptive technology-driven trends: diverse mobility, 2016
Perspective Towards autonomous driving, electrification, and connectivity. Yet although the
2030 widespread sentiment that game-changing disruption is already on the
horizon, there is still no integrated perspective on how the automotive
SOURCE: McKinsey
industry will look in 10 to 15 years as a result of these trends. With this
publication we aim to make the imminent changes more tangible.
Urban mobility at Solving the mobility challenge will require bold, coordinated actions. 2015
a tipping point Technological advances and commercialization, funding, intelligent
policies, and business-model innovation will be needed to realize
productivity improvements while creating more sustainable environments
in our cities. We have developed a framework to help stakeholders
understand underlying forces and how they interact. 15
16
Appendix
– Customer preferences
17
Appendix
– Customer preferences
18
What disruptions and “bold moves” will fuel the rise of shared mobility? EXAMPLES
Likelihood to occur
Within 5-10 Within 10-20
Disruption/bold move (examples) years years
Germany and other European countries remove
legal roadblocks to Uber Pop services
City of San Francisco allows for unrestricted
Regulatory parking of car sharing vehicles
Germany and other countries allow for fully
automated driving on national streets
Several European cities restrict city center traffic
to electric/shared autonomous vehicles
Google and Tesla launch first fully autonomous
Technical
vehicles
Uber drastically reduces prices for Uber pop
services in major European cities
Competitive Uber cooperates with leading OEMs, car sharing,
and rental companies to roll out shared AV1-fleet
Tesla launches own car sharing service based
on shared AV-fleet
> 50% of urban population favors shared
mobility over private vehicles
Customer
Leading European companies require employees
to use shared mobility offerings for road travel
1 Autonomous vehicles
SOURCE: McKinsey
SOURCE: McKinsey 19
Already today we can see some indicators that predict the growth
of shared mobility Detailed on the following pages
Indicator Example
Regulatory changes in favor of public European Commission publishes guidelines in
transport through private drivers support of Uber Pop services
Step-by step consideration of automated Germany allows for partially automated driving
Regulatory driving systems in national laws on German roads
Regional regulatory initiatives to reduce Germany establishes low emission zones in city
exhaust emissions in cities centers
Price reductions by major e-hailing Uber reduces prices for Uber Pop services in
providers Chicago and other high volume cities
Competitive
Shared mobility business models turn Uber operates profitably in most US cities
profitable as a result of regional
winner-take all outcomes
▪ Many OEMs
with ambition to
have
self-driving cars
Full 2020
Self-Driving
Automation ▪ Premium
XC90 OEMs take
gradual
approach,
introducing
more and
more ADAS
Limited features and
Self-Driving A8 moving from L2
Automation over L3 to L4
▪ Several OEMs
A6, (e.g. Toyota,
Combined A7 Chevrolet,
Function 7 series Hyundai) take a
Automation leap and plan
E class direct
CT6
introduction of
autonomous
2014 2015 2016 2017 2018 2019 2020 2025 driving
Annual cost of mobility Cumulative share of people ▪ 2015: Today mobility solutions like
USD Percent
Uber are more cost effective than
25,000 100 owning a car if users drive less than
89% 6,000 km per year, which applies to
90 36% of the urban2 population
20,000 80 ▪ Not requiring a human driver,
70 shared autonomous vehicles
further reduce TOC, which makes
15,000 60 mobility services even more
attractive to users
50
10,000 36% 40
▪ 2030: In the future with shared
autonomous vehicles available,
~20,000 km 30 such mobility solutions are more
~6,000 km cost effective than owning a car
5,000 20 if users drive less than 20,000 km
10 per year, which applies to 89% of
the urban2 population
0
0 5000 10,000 15000 20,000 25000 ▪ This also explains the high interest
of mobility service providers such
Total driving distance per year as Uber in autonomous driving
in km research
1 Share of users in urban conglomerations travelling less than x km per year
2 Washington, DC; ultra-high-density cities like NYC and London exhibit even higher threshold values
SOURCE: McKinsey, mobility survey data 22
Appendix
– Customer preferences
23
Given infrastructure requirements of shared mobility, cities may take
on a strong role in establishing shared mobility solutions
SOURCE: McKinsey 24
While steady state outcomes are mainly driven by infrastructure
charac-teristics, cities may develop at different speeds due to other factors
2. Rising mega-cities
▪ Organic ▪ Planned
City growth
3. Developing mega-cities
▪ Progressive with ▪ Planned
4. Mature advanced cities Society
conservative core
5. Lagging cities
▪ Moderate ▪ Tropical
Climate
6. Underdeveloped cities
7. Developed towns
▪ Mainland ▪ Island
Geography
8. “Suburbia”
SOURCE: McKinsey 25
Appendix
– Customer preferences
26
Customer mobility needs and preferences in cities are expected to change
significantly throughout the next 20-40 years
Degree of
change Shift in mobility needs as a
result of changing lifestyles,
work environments and
social behavior
Now Time
Time
10-20 years 30-40 years
frame
▪ From using private car to using ▪ From going out for shopping to
shared vehicles have purchases delivered home
Example ▪ From moving alone to sharing ▪ From commuting to virtual
changes rides with others collaboration
▪ From self-driving to using ▪ From attending events in person
(shared) autonomous vehicles to virtual reality
SOURCE: McKinsey 27
Generation Y is demanding and could be a game-changer for
intra-city mobility
Technology
Individualism
Versatility
SOURCE: McKinsey 28
Generation Y features distinctive characteristics that translate into far
reaching implications for their mobility behavior
Convenience For Generation Y convenience is top of Generation Y has a higher interest in easy
the list and a necessity for any product or access to mobility compared to full ownership
service they use
Ecology Generation Y tends to care more about the Generation Y requires mobility offerings to be
environment than previous generations environmentally sustainable
Versatility Based on their lifestyle, generation Y has a Generation Y has a highly flexible demand for
highly flexible demand that fits all life mobility solutions across different mobility
circumstances modes
Individualism Generation Y is less oriented in the broader Personalization of mobility offerings is key to
community and more focused on meet generation Y’s expectations not only
self-expression and personal freedom regarding product customization, but also by
providing tailored services
SOURCE: McKinsey 29
CAR SHARING
Next to existing car sharing models, corporate car sharing is a new area
with additional potential
SOURCE: McKinsey 30
Appendix
▪ Industry structure
31
Various forms of shared mobility business models currently coexist
in the market place
Type Company examples Key observations
32
In the future traditional mobility business models will merge to build hybrid
and differentiated forms of shared mobility offerings
Mobility landscape
Traditional Today Future
Driver services
Driver services
P2P Driver
Rid driver services
e services Ownership
Vehicle ownership Vehicle
ownership shar Ride sharing
ing Car sharing
P2P
rental Car rental
Car rental
Car
Car rental
sharin
g
▪ Driver services, vehicle ▪ Separate business models with ▪ Fully integrated mobility
ownership, and car rental as partial overlaps (e.g., P2P driver landscape with blurred
separate business models services at intersection between boundaries between business
Mobility driver services and vehicle models (e.g., vehicle own-
offerings ownership) ership with contribution to shared
▪ New services emerge as AV fleet when not used)
differentiated version of existing ▪ Highly differentiated spectrum of
businesses (e.g., car sharing as offerings, covering a broad range
differentiated version of car rental) of customer needs and situations
▪ Limited competition between ▪ Increased competition between ▪ Competitive landscape organized
Competi-tiv suppliers of different mobility traditionally separated models (e.g., along shared mobility value chain
e dynamics solutions increased pressure on taxi (rather than traditional organization
providers due to rise of P2P driver along business models)
services) 33
With merging mobility offering landscape, existing players start to
differentiate and expand their offerings
Initial Expansion and differentiation
From OEM to
provider of car
+ + sharing/driver
services
EV AV ownership with
ownership contribution to Tesla operated
sharing pool shared AV fleet
From basic
e-hauling over
+ + ride sharing to
commercial
Driver services Ride sharing logistics
(Uber pop) services Food
delivery
SOURCE: McKinsey 34
Various shared mobility business models may emerge to EXAMPLES
▪ Operation of Shared ▪ Offering of short term ▪ Offering of middle and ▪ Offering of multi-
autonomous vehicle rental of autonomous upper class modal trip planning
fleets, providing driver vehicles autonomous vehicles and booking software
services to customers ▪ Availability of various for private use/
▪ Included option for car types (e.g., ownership
ride-sharing to reduce limousines, muscle ▪ Option to contribute
cost for passengers cars, moving trucks, car to shared vehicle
etc.) fleet (when not used)
in exchange for money
Ownership
(owned-shared)
Business Duration
model (Short term-
charac-ter long term
istics
Service level
(self-drive-
driver services)
Frequency of
travel (low-high)
Customer
Traveled distance
demand/
(short-long)
segment
No. of passengers
(low-high)
SOURCE: McKinsey 35
Appendix
▪ Industry structure
– Competitive landscape
– Profitability
36
Appendix
▪ Industry structure
– Competitive landscape
– Profitability
37
CAR SHARING
SOURCE: 38
CAR SHARING
While existing players can be categorized ... some trends for operating model
using 5 business model criteria ... design can be observed
Characteristic of
emerging leaders Free-floating will become the
Typical characteristics prevalent model
In Germany, memberships of
Operating Round trip Point-to-point Point-to-point
free-floating grew by 25.8%,
model station-based free-floating
station-based by only 13.2% in 2015
Most players are active in the car sharing market to protect and/or
extend their core business by leveraging existing capabilities
Rationale Company examples
SOURCE: McKinsey 40
E-HAILING
USD Bn Europ
ROW
e
ROW
Typical characteristics
SOURCE: McKinsey
42
Powerful cooperations have been established across industries
OEMs Tech players
Apple
investment in
Chinese
GM invests $500 mn in By acquiring German mobility
Lyft and wants to test Mytaxi and British Haila, market
SOURCE: McKinsey 44
Appendix
▪ Industry structure
– Competitive landscape
– Profitability
45
CAR SHARING
Car sharing business follows regional logic with limited potential for
cross-regional synergies … Incurred cost along value
chain, % of total
Observed minimum level of integration
Implications for
Car car sharing
sharing Operations Platform (customer players
value Vehicle
~ (vehicle related) ~ facing and analytics)
~
chain ▪ Given high level
1 5 3
of value chain
5 5 0
integration of
Company
car sharing
examples
players (incl.
regional
▪ Supply of car ▪ Operation of fleet ▪ M&S, brand building opera-tions with
sharing fleet (e.g., fuel, clean, and ~55% of cost),
Descri-pti vehicles to insure fleet vehicles) …▪ Supply of matching/ cost structures
on car-sharing operator brokerage platform offer limited
▪ Supply and operation (incl. underlying potential for
of local car sharing analytics) cross-regio-nal
infrastructure synergies
▪ Need to achieve
▪ High proportion of fix cost with fleet size and ▪ ~50% of cost incurred profitability on
regional infrastructure requirements being by central M&S and city level by
Cost
main cost drivers platform ops. (scalable optimizing
structure
across regions) infrastructure and
▪ Limited potential for cross-regional synergies vehicle
▪ ~50% of cost locally
triggered1 utilization
SOURCE: McKinsey 48
CAR SHARING
SOURCE: 49
CAR SHARING
after launch – initial negative EBIT margins due to low fleet utilization
▪ What distinct driving patterns as well ▪ Need to analyze on a post code or street
as underlying use cases and customer level – cannot take the city average
needs exist?
▪ Prediction of car sharing success based on 3
▪ What external city factors support or factors
limit potential city performance?
– Segment mix – is the expected customer mix
▪ Where do the most important segments assumed to be favorable or unfavorable?
live and how strongly are they
represented in each target city?
– Segment value – is the customer value per
segment assumed to be above or below
▪ How highly concentrated is potential average?
customer value?
– Volume – is there more or less car sharing
▪ Are there major bottlenecks that could business volume available
hinder successful rollout? (e.g., per inhabitant) than average?
▪ Influence of those factors can be combined
into a “city score” by post code
Analyze and prioritize socio-demographic factors… … and adjust for traffic type of city
Car sharing has several secondary economic benefits for automotive OEMs
SOURCE: McKinsey
53
E-HAILING
▪ However,
profitability for
▪ Mostly fix cost related to fleet size and ▪ Large portion of cost local operators
variable cost depending on mileage (e.g., incurred by central M&S needs to be
Cost
driver salary) and platform ops. ensured to
structure
(scal-able across regions facilitate platform
▪ Limited potential for cross-regional synergies and with potential for adoption
cross-regional synergies)
SOURCE: McKinsey
54
E-HAILING
Subtotal
operation
s
1 M&S, Brand building, G&A, IT, Lega, Customer service, Call center
SOURCE: McKinsey 55