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Welcome
MAY YOUR FUTURE BE LIT BY THE
KNOWLEDGE OF THE PAST
Kiichio Toyoda
RWT group
(Cont. Improvement Learning)
Philosophy
5S
(Housekeeping - Workplace Organization - Clean up - Keep cleanliness - Discipline)
Module 1:
Introduction to the Toyota Production
System (TPS)
Staff Overview
Agenda - Goals
• TPS Terms used in this Module
• Introduce the 14 Toyota Management
Principles
• Introduce TPS
• Discuss the TPS Management
Philosophies
• Introduce TPS Problem Solving tools
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©David Devoe ®Lean for 6S.com
Long-Term Thinking
Principle # 1
Base your management decisions on long term philosophy, even at the
expense of short-term financial goals
Section II (2 – 8)
Principle # 3
Use “pull” systems to avoid overproduction.
Principle # 5
Build a culture of stopping to fix problems, to get Quality right the first time
Principle # 6
Standardized tasks are the foundation for continuous improvements and
employee empowerment.
Principle # 7
Use visual control so no problems are hidden.
Section III ( 9 – 11 )
Problem Situation
•
P Countermeasure(s) P
Background • Address root cause
• Standard: what should be happening • Short-Term: something to get things going
• Current Situation: what is happening Long-Term: deal with the root cause and
• Discrepancy: deviation between standard and prevent recurrence of the problem
current situation • Why recommended
• Extent: what is the trend of this problem
• Rationale: why should this problem be addressed
Implementation (Gantt Chart) D
• WHAT actions need to be done to put the D
Target(s) P countermeasure(s) in place
• WHO will take that action
What you want to accomplish within a certain time
• WHEN will the action be taken
frame: (Do What, To What, By When & How Much)
Follow-Up C
Cause Analysis
Investigating the problem based on confirmed facts
P • What needs to be checked
all the way to the root cause. • When does it need to be checked. A
•Potential causes • What recommendations do you have now
•How checked & results (FTA, 5-Why, Fishbone, etc.) that countermeasures are in place.
•Identify actual root cause(s) • Include a line graph showing your progress
toward the goal.
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©David Devoe ®Lean for 6S.com
TPS Proverb
Mistakes are inevitable in any job. However, the
difference lies in whether a mistake is dismissed
as only a mistake or if measures are taken to
continuously prevent recurrence.
TPS Summary
Proactive prevention earns the trust of
customers and reduces cost. It also
promotes self-development in an
associate’s ability to consider and to
think ahead.
Module 1:
Introduction to the Toyota Production
System (TPS)
Employee Overview
Agenda - Goals
• TPS Terms
• A little TPS History
• What is TPS?
• TPS problem Solving Tools
• TPS Management Philosophies
• Cost reduction
• Basic Elements of TPS
• Leaders Roles
Toyota Terms
Genchi Genbutsu: “Go and see”
Toyota Terms
Value: (In the TPS world ) Value is an item or feature for which a customer is
willing to pay
Kanban: Is the Japanese word for “card”, “ticket” or “sign” and is a tool for managing
the flow and production of materials in a Toyota-style “pull” production
system
History
Sakichi Toyoda
Introduced the concept of Jidoka in 1902
Kiichiro Toyoda
Set target to catch America in 1945
Marked the start of present TPS
Laid the foundation for Just-In-Time in 1930
Taiichi Ohno
Discovered the Kanban System in 1956
The Toyota Production System gained global attention in
1973
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©David Devoe ®Lean for 6S.com
What is TPS?
By eliminating waste (Muda), quality is improved,
production/service time is reduced, and cost is reduced.
TPS Tools include constant process analysis (Kaizen), “pull”
production (by means of Kanban) and mistake-proofing
(poka-yoke).
Lean as a management philosophy, is also very focused on
creating a better workplace through the Toyota principle of
“respect for humanity.”
PDCA Wheel
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com
A 5 Why example
Level of Problem Corresponding Level of
?? There is a puddle of oil on the
Countermeasure
Clean up the oil.
shop floor.
Part Change
Out of Wire
Paint
Operator error
Tacky
Warehouse
signal late System Error
Materials Error
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©David Devoe ®Lean for 6S.com
Profit Selling
price Profit Selling
Cost price
Cost
Others Raw
material
Energy purchase Cost in common Cost caused by
between companies differences in
production method
Labor
expense Parts
purchase
STANDARDIZED WORK-IN-PROCESS
TAKT
Formula
Takt Time = Customer Demand / Available Work
Time per Period
Cycle Time
Takt Time
TAKT TIME is a
Mathematical
Exercise calculating Takt time: Equation
TAKT time
EX. Hours of Operation:
– 6:00 a.m. – 5:30 p.m. = 11.5 hours or 690 minutes
– Customer Demand example 324 units
EX.
690 min / 324 units = 2.16 min. or 2 min 10 sec. Takt
Available Time:
– 6:00 a.m. – 5:30 p.m. = 11.5 hours or 690 minutes
– Morning (stand up) meeting = 10 minutes
– Lunch = 30 minutes
– 5S = 5 minutes
Total = 45
690 - 45 = 645 available time
Standardized Work-In-Process
• Promote Teamwork
• Training
• Leadership
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com
10 Minute
Break
Module: 5S
The House Toyota Built
5S
Operational Excellence
•Quality, Cost, & Delivery
• Empowered employees
• Customer focused culture
Heijunka
Standard Work
•Averaged daily volume & mix
Kaizen
•Smooth production schedule
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©David Devoe ®Lean for 6S.com
Objectives
• Provide an overview of 5S philosophy
• Explain the purpose and application of each of
the 5 steps
• Explain the tools and procedures for managing
5S
• Define the roles and responsibilities
Overview of 5s
• What is 5s?
• What are the 5 elements of 5s?
• Why implement 5s?
• What are the benefits of 5s?
What is 5s?
• 5S is a key lean tool for waste removal
• A process for creating and maintaining
an organized, clean, and high
performance work place
• Reduces waste of motion
• Serves as a foundation for continuous
improvement activities
Elements of 5s
• Sort – Housekeeping (Seiri)
• Set in Order - Workplace Organization (Seiton)
• Shine – Cleanup (Seiso)
• Standardize - Keep Cleanliness (Seiketsu)
• Sustain - Discipline (Shitsuke)
Benefits of 5S
Employee
• Reduces clutter
• Reduces the time it takes to look for tools and
equipment - “A place for everything and everything
in its place”
• Improves how the operation appears to customers –
always be “tour ready”
• Creates pride in the workplace
• Creates a safer work environment
Benefits of 5S
WorkPlace Organization
A safe, clean, neat, arrangement of the workplace
which provides a specific location for everything
and eliminates anything not required.
Benefits of 5S
Company
• Provides the company with a foundation for
higher quality
• Reduces costs
• Provides greater customer satisfaction
BEFORE
Shine
• Clean everything, inside and out
• Prevent dirt and contamination from reoccurring
• Results in
– Fewer breakdowns
– Greater safety
– Product quality
– More satisfying work environment
Shine Guidelines
– Clean areas where red tagged items were removed
– Remove dirt, oil, scraps, and garbage
– Clean on a daily basis
– Audit the cleaning process
– Improve equipment maintenance
– Clean aisles, walkways, floors, machines, desks
– Assign cleaning responsibilities
– Cleaning checklists
– Cleaning is a team effort
– Correct root cause of uncleaned items
Standardizing Control
• Maintaining and controlling continual improvement
achievements
• Ensuring that systematic organization, sorting, and
scrubbing clean are synchronized
– Why, Who, What, When, Where, How, How much
– Plan, allocate, act, verify
– Step 1: Planning
• Who does what and when
– Step 2: Allocation
• Assign resources to tasks
– Step 3: Act
• Perform tasks and integrate into daily operations
– Step 4: Verify
• Ensure effectiveness
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©David Devoe ®Lean for 6S.com
Sustain
• Ongoing renewal and improvement.
• Teams build on earlier accomplishments.
• Employees make a habit of using correct
procedures.
• Organization creates disciplines to sustain
improvements. For example:
– Audits
– Recognition
– Accountability
Sustaining 5s
• Remember :
- 5S is a requirement not only if you have time.
- It is a necessary portion of our processes.
Set In Order
Sort
Sustain Shine
Standardize
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©David Devoe ®Lean for 6S.com
• 5s
– Red Tag process
• Asset Disposal process
– 5s Standards
– 5s Score Card
5S Standards
# 5 S Evaluation & Scoring Criteria
5=Excellent 0=Poor Score Improvement Comments
1 There are no unneeded items in the work area
2 Appropriate locations for needed items have been visibly identified.
3 All hand tools are neatly organized in appropriate location.
4 Work in process is stored properly in appropriate areas.
5 Floor stock is stored in proper containers & located in appropriate areas.
6 Parts modules, carts stored neatly & safely in proper location.
7 There are no personal belongings visible in the work stations.
8 Machines, fixtures & railings are wiped clean of excessive grease, oil, dust etc.
9 Machine controls are clearly labeled and up to date
10 The paint finish on carts, cabinets, racks, work benches etc. is in good, presentable condition.
11 Computer terminals & station wiped clean, with keyboard covers in place and not damaged.
12 Areas Clean & organized under benches and shelving.
13 All bench tops are clean & organized.
14 All work station floor space is swept clean including under benches.
15 5S housekeeping stations contain all necessary items.
16 Information regarding employee 5S responsibilities & check lists is posted in area
17 Safety and fire equipment clean and unobstructed and accessible
18 Aisles clear and not being used for WIP
19 Counter measure plan in place for correction of low scores
20 Only paper documents required to do the job are visible.
2 Tractor Final #2 82 96 97 89 94
3 Tractor Final #3 80 98 93 89 96
4 Tractor Final #4 85 98 95 87 97
5 Attachment Robot 82 92 95 85 98
6 Tractor Tack 86 93 99 95 98
7 Tractor Robot 78 93 97 93 97
8 Door Weld 84 81 94 95 98
Roles of Employees
• Task completion of 5s activities
• Sustaining 5s standards
• Generating ideas for improving their work
areas related to 5s
Roles of Supervisor
• Accountable for 5s deployment in their areas
• Provide guidance and direction
• Reporting
• Holding Employees accountable
Management
• 5s Communications
• Strategy
• Visibility
• Hold all other groups accountable
• Develop & Educate Employees on Policies
Summary: Elements of 5s
• Sort – Housekeeping
• Set in Order - Workplace Organization
• Shine – Cleanup
• Standardize - Keep Cleanliness
• Sustain - Discipline
10 Minute
Break
Welcome
“A man who dares to WASTE
one hour of time has not
discovered the value of life”.
Charles Darwin
TPS
Agenda - Goals
Toyota Terms
The 3 Wastes
WASTE ?
Waste is “anything other than the minimum amount of
equipment, materials, parts, space, and worker’s time,
which are absolutely essential to add *value to the
product.”
— Shoichiro Toyoda
President, Toyota
EXAMPLE
Objective: To demonstrate the difference between Value Added work
and Incidental Work
Tool: A Torque wrench is used to secure lug nuts on the front wheel of a Rock Truck.
EXAMPLE
Objective: To demonstrate the difference between Value Added work
and Incidental Work
Tool: A Torque wrench is used to secure lug nuts on the front wheel of a Rock Truck.
Procedure:
The 8 Wastes
OVER PRODUCTION
Inventory Motion
Scrap / Rework
Waiting
(Manpower, Material, Machine)
Processing
LEAN
Muda of Overproduction
Muda of Motion
Muda of Waiting
Muda of Conveyance
• Transporting further than necessary
or temporarily locating, re-stacking,
and moving parts is considered
MUDA.
Muda of Processing
Muda of Repair
Muda of Inventory
• Lack of involvement/participation
by team members
• Not knowing potential,
skills & talents that
others have.
LEAN
TPS
TOOL BOX
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©David Devoe ®Lean for 6S.com
Review
• What are the three types of waste?
• Name three types of Muda.
• What action(s) can you take in your
department to identify Muda?
10 Minute Break
Thinking is the hardest work there is, which is probably the reason
why so few engage in it.
Module 4: KAIZEN
The House Toyota Built
Operational Excellence
Heijunka
Standard Work
•Averaged daily volume & mix
Kaizen
•Smooth production schedule
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com
Agenda - Goals
Toyota Terms
Kaizen Meaning
Kaizen is a daily activity whose purpose goes beyond
improvement. It is also a process that when done
correctly Humanizes the worplace, eliminates hard work
(both mental and physical), teaches people how to do
rapid experiments using the scientific method, and how
to learn to see and eliminate waste in business
p r o c e s s e s .
The only way to truly understand the intent meaning and
power of Kaizen is through direct participation
many, many times
Kaizen
• The goal of Kaizen is incremental
Improvement activities.
• Activities focus on:
• Improving quality
• Refining process
• Eliminating waste
Purpose of Kaizen
• Eliminate waste
• Involve employees in problem solving
• Apply immediate action to address small
improvement opportunities
Elements of Kaizen
• Types of Kaizen
– Process improvements
– Equipment improvements
• Key Principles for improvements:
– Elimination
– Combination
– Rearrangement
– Simplification
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©David Devoe ®Lean for 6S.com
4 Principals of Kaizen
Eliminate Combine Rearrange Simplify
Can we -Reduction
-stop it ? Can we -Replace the order -Easy to see
-eliminate it? -gather them? -Change the -Use tools
etc. -join them? methods -Easy to take out and
-do at the same -Exchange put in etc.
Make the purpose time? etc. -Reverse
of the operation -Change process Jobs can be
clear. sequence etc. performed without
Try to change the much thought, staring
methods. and skill.
Examples of Kaizen
Eliminate Combine
Conveyor Guide
Joint 2 different
sizes of wrench
Wrench Joint
Omit an operation
Hose Brush
Simplify
Rearrange Stopper Press
Jig
Brush It doesn’t
need skill or
knack.
Omit holding
Involving Others
Jishuken Direct
Translation
What is Jishuken?
Toyota Production System Jishu Kenkyuu Kai
SAMPLE – Charter
• Reduce Product Cost (Internal)
• Shorten Product Lead Times (VSM)
• Reduced Wait/Down Time (Flow)
• Reduce Defects, Scrap, & Rework (Waste)
• Improve Operational Equipment Efficiency (OEE)
▪ Fewer defects
▪ Higher productivity
▪ Greater flexibility
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©David Devoe ®Lean for 6S.com
Speed Losses
- Idling and minor stoppages
- Reduced operating speed
Defect Losses
- Process defects
- Reduced yield
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com
Make it easy!
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com
QC Circle
A Quality Control circle is a small group of workers (6-
10 persons) from the same work unit who meet
regularly to identify, select and analyst work-related
problems. The group then put forwards suggested
solutions to the Management for consideration and
decision.
Questions ?
THANK YOU