Sei sulla pagina 1di 134

©David Devoe ®Lean for 6S.

com

Welcome
MAY YOUR FUTURE BE LIT BY THE
KNOWLEDGE OF THE PAST

CHECK AND FIND THE CHANGES OF THE TIMES

Kiichio Toyoda

Non-Stop shuttle change Toyota


Automatic Loom Type-G ©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

8 Hour AGENDA Example


Welcoming 8:00 5 mins.
Today’s Agenda 8:05 5 mins.
The 5P Model Vision (Lean Journey) 8:10 5 mins.
Module #1a/b Introduction to TPS
EMPLOYEE (24 slides) 8:15 45 mins.
STAFF (13 slides) 9:00 45 mins.
Break 10
Module #2 5S (RED TAG) (41 slides) 9:30 75 mins.
Break 10
5S Assimilation (exercise) 10:15 15 mins
Module #3 MUDA (24 slides) 10:45 45 mins.
Module #4 Standardized Work (30 slides) 11:30 60 mins.
Lunch 30
Module #5 KAIZEN (21 slides) 1:00 60 mins.
Module #6 Jidoka (24 slides) 1:45 60 mins.
Break 10
Module #7 Just-In-Time (20 slides) 2:30 60 mins.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

LEAN TPS 5P MODEL


Problem Solving

RWT group
(Cont. Improvement Learning)

People & Partners


Quality Circles
(Respect, Challenge, and Grow Them)

Kaizen (Incremental Improvement) Process


(Eliminate Waste)

Philosophy
5S
(Housekeeping - Workplace Organization - Clean up - Keep cleanliness - Discipline)

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Module 1:
Introduction to the Toyota Production
System (TPS)

Staff Overview

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Agenda - Goals
• TPS Terms used in this Module
• Introduce the 14 Toyota Management
Principles
• Introduce TPS
• Discuss the TPS Management
Philosophies
• Introduce TPS Problem Solving tools
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

14 Toyota Way Principles


Section I ( 1 )

Long-Term Thinking
Principle # 1
Base your management decisions on long term philosophy, even at the
expense of short-term financial goals
Section II (2 – 8)

The Right Process Will Produce the Right Results


Principle # 2
Create continuous process flow to bring problems to the surface.

Principle # 3
Use “pull” systems to avoid overproduction.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

14 Toyota Way Principles


Principle # 4
Level out the workload (Heijunka). (Work like the tortoise, not the hare)

Principle # 5
Build a culture of stopping to fix problems, to get Quality right the first time

Principle # 6
Standardized tasks are the foundation for continuous improvements and
employee empowerment.

Principle # 7
Use visual control so no problems are hidden.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

14 Toyota Way Principles


Principle # 8
Use only reliable, thoroughly tested technology that serves your people and
processes

Section III ( 9 – 11 )

Add Value to the Organization by Developing Your People


and Partners
Principle # 9
Grow leaders who thoroughly understand the work, live the philosophy, and
teach it to others
Principle # 10
Develop exceptional people and teams who follow your company’s
philosophy.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

14 Toyota Way Principles


Principle # 11
Respect your extended network of partners and suppliers
by challenging them and helping them improve.
Section IV (12 – 14 )
Continuously Solving Root Problems Drives
Organizational Learning
Principle # 12
Go and see for yourself to thoroughly understand the situation
(Genchi Genbutsu)
Principle # 13
Make decisions slowly by consensus, thoroughly considering
all options; implement decisions rapidly
Principle # 14
Become a learning Organization through relentless reflection
(Hansei) and continuous improvement (Kaizen)

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Benefits of the PDCA Wheel


Man-hours
Inadequate
Plan Large number of
man-hour
P D C A

Adequate Small number of


Plan man- hour

In the top example, inadequate planning


has resulted in increased time spent
checking and taking corrective action.
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

PDCA Report Format Theme States purpose of report in general terms

Problem Situation

P Countermeasure(s) P
Background • Address root cause
• Standard: what should be happening • Short-Term: something to get things going
• Current Situation: what is happening Long-Term: deal with the root cause and
• Discrepancy: deviation between standard and prevent recurrence of the problem
current situation • Why recommended
• Extent: what is the trend of this problem
• Rationale: why should this problem be addressed
Implementation (Gantt Chart) D
• WHAT actions need to be done to put the D
Target(s) P countermeasure(s) in place
• WHO will take that action
What you want to accomplish within a certain time
• WHEN will the action be taken
frame: (Do What, To What, By When & How Much)

Follow-Up C
Cause Analysis
Investigating the problem based on confirmed facts
P • What needs to be checked
all the way to the root cause. • When does it need to be checked. A
•Potential causes • What recommendations do you have now
•How checked & results (FTA, 5-Why, Fishbone, etc.) that countermeasures are in place.
•Identify actual root cause(s) • Include a line graph showing your progress
toward the goal.
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Become a Learning Organization


A TPS learning organization has three key elements:

1. Identify Root Causes and Develop Countermeasures.

2. Use Hansei: Responsibility, Self-Reflection, and Organizational


Learning.

3. Utilize Policy Deployment (Hoshin Kanri). This is Toyota’s process of


cascading objectives from the top of the company down to the
work group level.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TPS Proverb
Mistakes are inevitable in any job. However, the
difference lies in whether a mistake is dismissed
as only a mistake or if measures are taken to
continuously prevent recurrence.

It may be no exaggeration to say


that organizations, which do not
carry out real Recurrence
Prevention cannot hope to improve
continuously and efficiently.
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

TPS Summary
Proactive prevention earns the trust of
customers and reduces cost. It also
promotes self-development in an
associate’s ability to consider and to
think ahead.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Module 1:
Introduction to the Toyota Production
System (TPS)

Employee Overview

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Agenda - Goals
• TPS Terms
• A little TPS History
• What is TPS?
• TPS problem Solving Tools
• TPS Management Philosophies
• Cost reduction
• Basic Elements of TPS
• Leaders Roles

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Toyota Terms
Genchi Genbutsu: “Go and see”

Heijunka: The act of leveling the variety


and/or volume of items produced
at a process over a period of time.
Jidoka: Automatic stop when the system
detects error or unusual situation.

Just-in-Time: Everything arrives with Necessary


Goods, Necessary QTY and
Necessary Time

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Toyota Terms
Value: (In the TPS world ) Value is an item or feature for which a customer is
willing to pay
Kanban: Is the Japanese word for “card”, “ticket” or “sign” and is a tool for managing
the flow and production of materials in a Toyota-style “pull” production
system

Nemawashi: In Japanese company culture is an informal process of quietly laying


the foundation for some proposed change or project by talking to the
people concerned, gathering support and feedback and so forth.

GEMBA: Is a Japanese word meaning real place (workplace),


where the real action takes place.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

History
Sakichi Toyoda
Introduced the concept of Jidoka in 1902

Kiichiro Toyoda
Set target to catch America in 1945
Marked the start of present TPS
Laid the foundation for Just-In-Time in 1930

Taiichi Ohno
Discovered the Kanban System in 1956
The Toyota Production System gained global attention in
1973
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

What is TPS?
By eliminating waste (Muda), quality is improved,
production/service time is reduced, and cost is reduced.
TPS Tools include constant process analysis (Kaizen), “pull”
production (by means of Kanban) and mistake-proofing
(poka-yoke).
Lean as a management philosophy, is also very focused on
creating a better workplace through the Toyota principle of
“respect for humanity.”

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TPS Problem Solving


Before attempting to solve problems, you must
understand what the true root cause is.

You must go and see for yourself at actual site


of the problem to understand Genchi
Genbutsu.

This is a key Toyota philosophy.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Viewpoints for Hands-on


Observation - Genchi Genbutsu
• Compare (line up) actual items
• Look with five or even six senses
(eyes/ears/nose/skin/feeling and others)
• See the movement in slow speed “GO
(use of high-speed camera, etc.)
• Enlarge the object
SEE”
• Disassemble, cut in section, or destroy the object
• See the work site when the line is stopped
• Carry out the operation by yourself

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TPS Problem Solving Tool


Continuous improvement relies on
applying a cyclical methodology of
problem solving:
– Plan
– Do Action Plan
– Check
Check Do
– Action

PDCA Wheel
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

A 5 Why example
Level of Problem Corresponding Level of
?? There is a puddle of oil on the
Countermeasure
Clean up the oil.
shop floor.

? Because the Hydraulic Lift


Ram is leaking oil.
Fix the Lift Ram.

Because the O-ring blew out Replace the Seal


? of the Ram Seal
Because the Supplier made Change Seal material
? the seals from cheaper specifications
material
Because Supplier could Change purchasing policies
reduce price on the new Seal

Because the purchasing Change the evaluation policy


agent gets evaluated on for purchasing agents.
short-term cost savings
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Fault Tree Analysis OHG Example


Why
What If
5W1H

Part Change
Out of Wire

Robot Maintenance Scheduled


Down
Equipment
Mat’l
Breakage Handler
busy Paint
Line
Late late Signal
stoppe
OHG not at
d
Install at No Cart
right time Full at Paint Waiting Paint

Paint
Operator error
Tacky
Warehouse
signal late System Error

Materials Error
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Toyota Production System


The basic purpose of TPS is to achieve continuous
gains in efficiency
Features of TPS:
TPS is continuously evolving
TPS is a system for the absolute elimination of waste
TPS is about shortening the time it takes to convert
customer orders into stone deliveries

TPS is a flow process

TPS identifies problems where they occur

TPS is a philosophical framework for managing Operations

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TPS Management Philosophies


Toyota’s core competency is the TPS managerial
philosophy

Securing profits is essential for survival and


fulfilling social missions

Cost reductions are required to increase profits

Customers set the selling price

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TPS Cost Reduce


(1) Traditional View (2) TPS View

Cost + Profit = Selling Price Profit = Selling Price - Cost

Profit Selling
price Profit Selling
Cost price

Cost

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TPS Management Philosophies


When production and business Process
Flow, Improvements will yield Cost
advantages over competitors, assuming the
same base costs for design, equipment, and
materials.

Others Raw
material
Energy purchase Cost in common Cost caused by
between companies differences in
production method
Labor
expense Parts
purchase

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

THREE BASIC ELEMENTS OF TPS


TAKT TIME

STANDARDIZED WORK SEQUENCE

STANDARDIZED WORK-IN-PROCESS

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TAKT
Formula
Takt Time = Customer Demand / Available Work
Time per Period

Cycle Time

Actual amount of Time (stopwatch)


©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Takt Time
TAKT TIME is a
Mathematical
Exercise calculating Takt time: Equation

Available work time = 1000 minutes


Number of units = 100 units

1000 min / 100 units = 10 minute Takt

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

TAKT time
EX. Hours of Operation:
– 6:00 a.m. – 5:30 p.m. = 11.5 hours or 690 minutes
– Customer Demand example 324 units

EX.
690 min / 324 units = 2.16 min. or 2 min 10 sec. Takt

Available Time:
– 6:00 a.m. – 5:30 p.m. = 11.5 hours or 690 minutes
– Morning (stand up) meeting = 10 minutes
– Lunch = 30 minutes
– 5S = 5 minutes
Total = 45
690 - 45 = 645 available time

645 min / 324 units = 1.99 min. or 2 min Takt


©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Standardized Work Sequence

The Toyota Production System organizes all jobs around


human motion, attempting to create an efficient production
sequence without any “Muda” (waste). Work organized in
such a way is called Standardized Work (SW).

Working sequence refers to the sequence of


operations in a single process which leads
a worker to produce quality goods
efficiently and in a manner which reduces
overburden and minimizes the threat of
injury.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Standardized Work-In-Process

This is the minimum quantity of parts/material always on


hand for processing on and between sub-processes. It
allows the worker to do his/her job continuously in a set
sequence of sub-processes, repeating the same operation
over and over in the same manner

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

The Role of the TL


• Responsible for the Quality provided to the next
process

• Review and Correct the standard

• Over view of daily activities

• Responsible for Safety and Health issues

• Promote Teamwork

• Advisor for Quality Circles


©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

The Role of the ATL


• Responsible for all building Quality

• Prepare and revise the standards

• Correct worker and problems causing daily


delays

• Instruct in Safe working methods

• Training

• Leadership
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

10 Minute
Break

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Module: 5S
The House Toyota Built

5S
Operational Excellence
•Quality, Cost, & Delivery
• Empowered employees
• Customer focused culture

Just In Seiri Seiton Seiketsu Jidoka


•Built-in quality
Time Seiso 5S Seiso •Poka yoke
•Takt Time •5 Why
•Harmony of
•One-piece Flow
Visual Controls man & machine
•Downstream Pull

Heijunka
Standard Work
•Averaged daily volume & mix
Kaizen
•Smooth production schedule
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Objectives
• Provide an overview of 5S philosophy
• Explain the purpose and application of each of
the 5 steps
• Explain the tools and procedures for managing
5S
• Define the roles and responsibilities

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Overview of 5s
• What is 5s?
• What are the 5 elements of 5s?
• Why implement 5s?
• What are the benefits of 5s?

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

What is 5s?
• 5S is a key lean tool for waste removal
• A process for creating and maintaining
an organized, clean, and high
performance work place
• Reduces waste of motion
• Serves as a foundation for continuous
improvement activities

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Elements of 5s
• Sort – Housekeeping (Seiri)
• Set in Order - Workplace Organization (Seiton)
• Shine – Cleanup (Seiso)
• Standardize - Keep Cleanliness (Seiketsu)
• Sustain - Discipline (Shitsuke)

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Why Implement 5s?


• Eliminate wastes that result from uncontrolled
processes
• Gain control on equip., material, and inventory
• Standardize improvements for maintenance
• Improve delivery consistency
• Improve quality
• Improve safety
• Improve reliability

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Benefits of 5S
Employee
• Reduces clutter
• Reduces the time it takes to look for tools and
equipment - “A place for everything and everything
in its place”
• Improves how the operation appears to customers –
always be “tour ready”
• Creates pride in the workplace
• Creates a safer work environment

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Benefits of 5S
WorkPlace Organization
A safe, clean, neat, arrangement of the workplace
which provides a specific location for everything
and eliminates anything not required.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Benefits of 5S
Company
• Provides the company with a foundation for
higher quality
• Reduces costs
• Provides greater customer satisfaction

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Sort – Step One


• Separating items into categories
• those that are necessary to do the job
• those that are not
• Unnecessary items are removed from the work area

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Sorting Items for Removal


• Ask three questions about each item:

– Is it needed within one week, one month,


etc?
– In what quantity?
– Where should it be located?

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Red Tag Process


• Red tags will be used to
identify the items to be
removed.
• Identify items to be red
tagged
• Machines & equipment
• Tools
• Inventory
• Shelves, cabinets, files, desks

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Red Tag Identification


• Attach tags
• Enter item to be removed into the Red Tag log
– Explain why it is being removed
– Where the product should go next
• Back to stock
• Removal from area
– Documentation required
– Asset disposal

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Set in Order – Step Two


• Properly arranging and aligning tools and materials
that are determined to be necessary to do the job.
• If necessary tools, are disorderly and/or not
conveniently located for ease of use, it will add
unnecessary work movements.
• Sorting helps to build in quality.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Set in Order - Organization


Make it obvious where things belong
• Everything has a useable place
• Every item must be visible, reachable,
available when needed
• Locate tools, and inventory, squares etc.
• Clear, shiny work areas
• Everything should be labeled or color
coded
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Elements of Set in Order


• Set in Order and Standardization
– Standardize the processes and guidelines for the company to
follow when doing this step
• Visual Controls
– Devices or methods which show, at a glance, how work
should be done and/or where items should be placed
(painting lines on floor, shadow boxes, pictures, etc)
• Principles of Deciding Locations
– Get rid of unnecessary motion: “motion improvement.”
– Get rid of whole operations: “radical improvement.”

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Strategies for Set in Order


• Signboard
Strategy
• Painting Strategy
• “After” 5S map
• Color-coding
Strategy
• Outlining Strategy

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Before Picture – Second Floor

BEFORE

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Before Picture – Second Floor


AFTER

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Shine – Step Three

• Machinery and equipment dirtied by


shavings ,burrs, grease, etc. is not
only unsafe but causes mechanical
breakdowns.
• Cleaning is important to maintaining a
smooth operating process.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Shine
• Clean everything, inside and out
• Prevent dirt and contamination from reoccurring
• Results in
– Fewer breakdowns
– Greater safety
– Product quality
– More satisfying work environment

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Shine Means Inspection

• When you clean an area, you also do some


inspection of machinery, equipment, and working
conditions.

• Including inspection with shine procedures turns


“cleaning” into “cleaning/inspection.”

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Shine Guidelines
– Clean areas where red tagged items were removed
– Remove dirt, oil, scraps, and garbage
– Clean on a daily basis
– Audit the cleaning process
– Improve equipment maintenance
– Clean aisles, walkways, floors, machines, desks
– Assign cleaning responsibilities
– Cleaning checklists
– Cleaning is a team effort
– Correct root cause of uncleaned items

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Standardize – Step Four


• Establish guidelines for maintaining Sort, Set in Order, and
Shine.
• Standardize methods to ensure the improvements become
a way of life.
• Create or revise check sheets and operator instructions.
• Scan the work place.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Standardizing Control
• Maintaining and controlling continual improvement
achievements
• Ensuring that systematic organization, sorting, and
scrubbing clean are synchronized
– Why, Who, What, When, Where, How, How much
– Plan, allocate, act, verify
– Step 1: Planning
• Who does what and when
– Step 2: Allocation
• Assign resources to tasks
– Step 3: Act
• Perform tasks and integrate into daily operations
– Step 4: Verify
• Ensure effectiveness
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Sustain – Step Five


• Ongoing improvement of the 5s
system. Key points to maintain
discipline of the 5s system.
– 1. Each new employee is trained in 5s
– 2. 5s begins immediately on new
equipment
– 3. Standards change to continually
challenge the employee, department,
and the company
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Sustain
• Ongoing renewal and improvement.
• Teams build on earlier accomplishments.
• Employees make a habit of using correct
procedures.
• Organization creates disciplines to sustain
improvements. For example:
– Audits
– Recognition
– Accountability

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Sustaining 5s
• Remember :
- 5S is a requirement not only if you have time.
- It is a necessary portion of our processes.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Set In Order
Sort

Sustain Shine

Standardize
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

5S Tools and Procedures

• 5s
– Red Tag process
• Asset Disposal process
– 5s Standards
– 5s Score Card

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

WORK STATION 5S CHECK LIST

• No unneeded items in work area


• All needed items have been visibly identified
• All tools & fixtures are neatly organized at shift end.
• Parts modules, carts stored neatly & in proper
location
• Machines, fixtures & railings are wiped clean
• No personal belongings visible in work area
• Computer terminals& stations wiped clean
• All work station floor space is swept
• 5S housekeeping stations contain all
necessary items

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

5S Standards
# 5 S Evaluation & Scoring Criteria
5=Excellent 0=Poor Score Improvement Comments
1 There are no unneeded items in the work area
2 Appropriate locations for needed items have been visibly identified.
3 All hand tools are neatly organized in appropriate location.
4 Work in process is stored properly in appropriate areas.
5 Floor stock is stored in proper containers & located in appropriate areas.
6 Parts modules, carts stored neatly & safely in proper location.
7 There are no personal belongings visible in the work stations.
8 Machines, fixtures & railings are wiped clean of excessive grease, oil, dust etc.
9 Machine controls are clearly labeled and up to date
10 The paint finish on carts, cabinets, racks, work benches etc. is in good, presentable condition.
11 Computer terminals & station wiped clean, with keyboard covers in place and not damaged.
12 Areas Clean & organized under benches and shelving.
13 All bench tops are clean & organized.
14 All work station floor space is swept clean including under benches.
15 5S housekeeping stations contain all necessary items.
16 Information regarding employee 5S responsibilities & check lists is posted in area
17 Safety and fire equipment clean and unobstructed and accessible
18 Aisles clear and not being used for WIP
19 Counter measure plan in place for correction of low scores
20 Only paper documents required to do the job are visible.

©David Devoe lean.for.6s@gmail.com 0


©David Devoe ®Lean for 6S.com

5S HOUSEKEEPING AUDIT SUMMARY


NO. TRACTOR & ATTACHMENT AREA 13-Mar 3-May 28-Jun 13-Sep 8-Nov

1 Tractor Final #1 84 99 100 89 96

2 Tractor Final #2 82 96 97 89 94

3 Tractor Final #3 80 98 93 89 96

4 Tractor Final #4 85 98 95 87 97

5 Attachment Robot 82 92 95 85 98

6 Tractor Tack 86 93 99 95 98

7 Tractor Robot 78 93 97 93 97

8 Door Weld 84 81 94 95 98

9 Rear DR Sub Weld -- -- 95 84 99

AREA AVERAGE SCORE 82.6 93.8 96.1 89.6 97.0

TARGET = 90% ©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

PLAN FOR CORRECTION OF LOW SCORES


• Any problem items that can be resolved during audit must be fixed
right then and there by the Foreman/employee.

• All problems highlighted by the audit that cannot be resolved by the


Foreman must be forwarded to the necessary departments so that the
problems can be addressed in a timely manner.

• Foreman responsible to ensure that operators in all work stations have


the necessary tools and equipment to do the job and that everything is
located in it’s proper location at the end of each shift and that the
system is being followed.

• Operator responsible to ensure that all parts and carts


are in their proper position at the station and within the
squares provided.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Roles of Employees
• Task completion of 5s activities
• Sustaining 5s standards
• Generating ideas for improving their work
areas related to 5s

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Roles of Supervisor
• Accountable for 5s deployment in their areas
• Provide guidance and direction
• Reporting
• Holding Employees accountable

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Roles of 5s TPS Department & Area Support teams

• Provides technical guidance


• Prepare project plan
• Manage implementation plan
• Coordinates 5s activities
• Provides 5s training
• Provide guidance and support to areas
• 5s process experts
• Red Tag process
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Management
• 5s Communications
• Strategy
• Visibility
• Hold all other groups accountable
• Develop & Educate Employees on Policies

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Summary: Elements of 5s
• Sort – Housekeeping
• Set in Order - Workplace Organization
• Shine – Cleanup
• Standardize - Keep Cleanliness
• Sustain - Discipline

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

10 Minute
Break

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Welcome
“A man who dares to WASTE
one hour of time has not
discovered the value of life”.

Charles Darwin

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Module 2: DISCOVERING MUDA

The First Step To Raising Efficiency

TPS

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Agenda - Goals

• TPS Terms used in this Module


• Quick review of the TPS Management
Philosophy regarding Muda.
• Introduction to the types of Waste.
• Introduction to the types of Muda.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Toyota Terms

Non-Value (waste): Any activity that does not


add market form or
function or is not
necessary.
Value Added: Any activity that increases
the market form or
function of the
product or service.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

The 3 Wastes

Muda: Waste of Non-value Added

Mura: Waste of Unevenness

Muri: Waste of overburdening


people or equipment

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

WASTE ?
Waste is “anything other than the minimum amount of
equipment, materials, parts, space, and worker’s time,
which are absolutely essential to add *value to the
product.”

— Shoichiro Toyoda
President, Toyota

*value is defined by the customer*


©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Lean Thinking = Eliminating Waste


Maximizing Eliminating/Reducing
”Value Added” “Non-Value Added” (Waste)
Value Added
•Non-Value Added
▪ Defects
▪ Overproduction
▪ Waiting
▪ Non or Underutilized People
▪ Transportation
▪ Inventory (Excess)
▪ Motion (Excess)
▪ Extra Processing

Typically 95% of©David


allDevoe
lead time is non-value-added!
lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

TPS Management Philosophies

Reducing waste is essential in the TPS


system

Reducing waste in manufacturing and


business processes means eliminating
anything that serves only to increase
the cost of doing business.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda Exists Everywhere


Net work [C] A. Muda: any
Muda unnecessary motion
in operation
[A] B. Incidental Work: non-
Operator’s value adding, but
5W2H
Motions necessary under
present work
condition
Work C. Net Work Achieved:
Non Value-
Adding Work
[B] value-adding
operations

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

EXAMPLE
Objective: To demonstrate the difference between Value Added work
and Incidental Work

Tool: A Torque wrench is used to secure lug nuts on the front wheel of a Rock Truck.

Procedure: a. Hoist tire into position.


b. Align tire onto hub
c. Push tire onto the studs
d. Pick correct size/quantity nuts from bin on workbench

e. Apply anti seize to bolts


f. Start nuts onto lugs (finger tight)
g. Apply Torque to Nuts

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

EXAMPLE
Objective: To demonstrate the difference between Value Added work
and Incidental Work

Tool: A Torque wrench is used to secure lug nuts on the front wheel of a Rock Truck.

Procedure:

e. Apply anti-seize to nuts


f. Start nuts in truck (finger tight)
g. Apply Torque to Bolts

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

The 8 Wastes

OVER PRODUCTION

Inventory Motion
Scrap / Rework

Waiting
(Manpower, Material, Machine)
Processing

LEAN

©David Devoe lean.for.6s@gmail.com


Under Utilized People
Transportation
©David Devoe ®Lean for 6S.com

Muda of Overproduction

• Too Much - Too Soon


• Excess inventory
• Extra material handling equipment
• Extra manpower
• Interest money
• Space

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda of Motion

• Movement of hands, feet, and eyes are all


considered in Muda of motion.
• Very small improvements provide significant
benefits.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Example: Muda of Motion

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Example: Muda of Motion

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda of Waiting

• Waiting on a machine (scale) to


complete a cycle
• Waiting on materials from preceding
process (Quarry)
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Muda of Conveyance
• Transporting further than necessary
or temporarily locating, re-stacking,
and moving parts is considered
MUDA.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda of Processing

• Muda in Processing is found when a


conveyor, screen, or machine is not
operating at peak efficiency. Delays in
the function of a process is considered
waste.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda of Repair

• Repair or Rework of defective parts


• Equipment
– Machines
– Tools
– Facilities

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda of Inventory

• Excess Work in Progress (WIP)


– In Process
– In between Processes
• Excess Purchased Parts

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Muda of Under Utilized People


• Not learning from each other; not
sharing “Best Practices”

• Not asking for ideas

• Not enough cross-training

• Lack of involvement/participation
by team members
• Not knowing potential,
skills & talents that
others have.
LEAN
TPS
TOOL BOX
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Understanding the Root Causes of Waste

The Simple Toyota approach:


1. Go and see
2. Analyze the situation
3. Use one piece flow and problem alerts
(Andon) to surface the problems
4. Ask “Why” 5 times”
5. Implement Counter measures

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Review
• What are the three types of waste?
• Name three types of Muda.
• What action(s) can you take in your
department to identify Muda?

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

10 Minute Break

©David Devoe lean.for.6s@gmail.com


RW Tomlinson Production System
©David Devoe ®Lean for 6S.com

If everyone is moving forward together, then success takes


care of itself.
Welcome Henry Ford

Any colour You can't build a reputation on


- so long as it's what you are going to do.
black.

Coming together is a beginning;


keeping together is progress;

working together is success.


Even a mistake may turn out to be the one thing
necessary to a worthwhile achievement.

Thinking is the hardest work there is, which is probably the reason
why so few engage in it.

Don’t find FAULT, find a remedy ©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Module 4: KAIZEN
The House Toyota Built
Operational Excellence

• Best Cost, Quality, Delivery


• Empowered employees Kaizen
• Customer focused culture

Just In TPM Kanban Jidoka


•Built-in quality
Time SMED 5S 3P
•Poka yoke
•Takt Time •5 Why
•Harmony of
•One-piece Flow
Visual Controls man & machine
•Downstream Pull

Heijunka
Standard Work
•Averaged daily volume & mix
Kaizen
•Smooth production schedule
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Agenda - Goals

• TPS Terms used in this Module


• Kaizen Meaning
• Introduce goal of Kaizen
• Discuss purpose of Kaizen
• Discuss elements of Kaizen
programs

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Toyota Terms

Kaizen: Japanese for “change for the better” or


“improvement” the English translation is
“continuous improvement” or “continual
improvement”

Improvement: As a part of a successful Kaizen strategy,


"improvement" goes beyond the dictionary
definition of the word.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Kaizen Meaning
Kaizen is a daily activity whose purpose goes beyond
improvement. It is also a process that when done
correctly Humanizes the worplace, eliminates hard work
(both mental and physical), teaches people how to do
rapid experiments using the scientific method, and how
to learn to see and eliminate waste in business
p r o c e s s e s .
The only way to truly understand the intent meaning and
power of Kaizen is through direct participation
many, many times

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Kaizen
• The goal of Kaizen is incremental
Improvement activities.
• Activities focus on:
• Improving quality
• Refining process
• Eliminating waste

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Purpose of Kaizen
• Eliminate waste
• Involve employees in problem solving
• Apply immediate action to address small
improvement opportunities

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Elements of Kaizen

• Types of Kaizen
– Process improvements
– Equipment improvements
• Key Principles for improvements:
– Elimination
– Combination
– Rearrangement
– Simplification
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

4 Principals of Kaizen
Eliminate Combine Rearrange Simplify

Can we -Reduction
-stop it ? Can we -Replace the order -Easy to see
-eliminate it? -gather them? -Change the -Use tools
etc. -join them? methods -Easy to take out and
-do at the same -Exchange put in etc.
Make the purpose time? etc. -Reverse
of the operation -Change process Jobs can be
clear. sequence etc. performed without
Try to change the much thought, staring
methods. and skill.

Please apply these principles and practice KAIZEN.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Examples of Kaizen
Eliminate Combine
Conveyor Guide
Joint 2 different
sizes of wrench
Wrench Joint

Omit an operation

Hose Brush

Simplify
Rearrange Stopper Press
Jig
Brush It doesn’t
need skill or
knack.
Omit holding

Bolt tightening Cramp

Felt pen Glue Use both


hands

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Forcing Work vs. Raising Efficiency through Kaizen

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Action Based on Kaizen Needs


• Know the problem through firsthand
observation – “Go See” for yourself

• Define the Kaizen purpose or goal

• Set a proper target for the


improvement

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Setting Kaizen Goals / Targets


Challenge what you must do – rather
than what you can do
If a repair will take time

Do Kaizen for a quick repair

Do Kaizen for no defects

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Involving Others

• Involve actual operators in Kaizen

• Operators have better hands-on


knowledge

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Root Cause Analysis


Ask “Why” 5 times or perform
Fault Tree Analysis to get to the root cause
before trying to solve the problem or make
improvements

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Take Immediate Action

• Make a quick Kaizen instead of a slow


ingenious improvement

• Just do it – even if you’re not sure it’s the


best change

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

MUDA Kaizen before Equipment Kaizen

• Equipment Kaizen costs money

• Always do Process Kaizen before


Equipment Kaizen

• Performing Equipment Kaizen after


Process Kaizen is more
economical
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Before Implementation of Kaizen

When a countermeasure is decided, always


check and considerations before
Implementing

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

What is a Kaizen Improvement Event?


Jishuken
• A cross functional group of people who
study a process, identify all possible
types of waste, then make changes to
eliminate as much waste as possible.
• It is the engine that powers radical
change and Continuous Incremental
Improvement.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Jishuken Direct
Translation
What is Jishuken?
Toyota Production System Jishu Kenkyuu Kai

Ji Shu >Study & Learn


>I or Me, >Research & Develop
Ken
>Myself >Enhance knowledge and
自 主 研 skill
of
>Self Motivated,
>Take Ownership, TPS
©David Devoe lean.for.6s@gmail.com
>Autonomously
©David Devoe ®Lean for 6S.com

Project Charter – (Jishuken Event)


Project Charter Defines:
• Purpose
• Scope
• Business objectives for Teams

Project Charter Includes:


• Theme Leader
• Host Support (P I C (person-in-charge)
• Team members
• Project Summary
• Financials (KPIs)
• VSM (I & F Charts)
… ©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

SAMPLE – Charter
• Reduce Product Cost (Internal)
• Shorten Product Lead Times (VSM)
• Reduced Wait/Down Time (Flow)
• Reduce Defects, Scrap, & Rework (Waste)
• Improve Operational Equipment Efficiency (OEE)

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Total Productive Maintenance


TPM is a maintenance philosophy
designed to integrate equipment
maintenance into the manufacturing
process.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Total Productive Maintenance

The goal of any TPM program is to eliminate


losses tied to equipment maintenance or, in
other words, keep equipment producing only
good product, as fast as possible with no
unplanned downtime.

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Benefits of Quick Changeover SMED


▪ Shorter lead time

▪ Less material waste

▪ Fewer defects

▪ Higher productivity

▪ Greater flexibility
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Total Productive Maintenance


TPM’s Two Major Principles:

Eliminate Equipment Related Waste

Share Responsibility for Equipment


Reliability

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Equipment Related Waste


Downtime Losses
– Equipment breakdowns
– Setup and adjustment

Speed Losses
- Idling and minor stoppages
- Reduced operating speed

Defect Losses
- Process defects
- Reduced yield
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

Establish Shared Responsibility


Maintenance Task Responsibility Matrix
Maintenance Operators
• Operator training • Cleaning
• Equipment improvement • Lubrication
• Preventive maintenance • Inspection
• Predictive maintenance • Adjustment
• Major repairs/rebuilds • Minor repairs
• Record keeping
• Record keeping

Make it easy!
©David Devoe lean.for.6s@gmail.com
©David Devoe ®Lean for 6S.com

QC Circle
A Quality Control circle is a small group of workers (6-
10 persons) from the same work unit who meet
regularly to identify, select and analyst work-related
problems. The group then put forwards suggested
solutions to the Management for consideration and
decision.

Subsequently, they implement the decisions of the


Management..

©David Devoe lean.for.6s@gmail.com


©David Devoe ®Lean for 6S.com

Toyota Production System Basic Training Activities 2006/2007


Master TPS Training Pie Chart
Schedule
showing percentage of
Management Employees Trained
Committee 2006 = 268
training
dates 2007 = 156
TOTAL = 424
TPS Training
Schedules
TPS Training Modules
Day & Aft. Mod Intro to TPS
Shift (Employee & Salary)
Mod 1 5S / 5S Red Tag
Mod 2 Muda (8 Wastes)
Mod 3 Standardized Work
Mod 4 Kaizen
(Continuous Improvement)
Mod 5 Jidoka
Mod 6 Just-In-Time
Mod 7 TPS Applications
Mod 8 Nut & Bolt TPS
©David Devoe lean.for.6s@gmail.com
Assimilation Exercise
©David Devoe ®Lean for 6S.com

Questions ?
THANK YOU

©David Devoe lean.for.6s@gmail.com

Potrebbero piacerti anche