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FUNDAMENTALS OF ENTREPRENEURSHIP
BUSINESS PLAN
Introduction
Company Background
Partners Background
Organizational chart
Administration Budget
Profile of Product/Services
Target Market
Market Size
Market Share
Sales forecast
Competition
Schedule of Remuneration
Marketing Budget
OPERATIONAL PLAN Introduction to operational plan
Operation Process
Process Flowchart
Activity Flowchart
Production Planning
Material Requirement
Manpower Requirement
Schedule of Remuneration
Operations Overhead
Operations Budget
Sources of financing
Financial Analysis
Conclusions
___________________________________________________________________
Dear Madam,
2. For this purpose, we have decided to produce a Crazy Crunchy Seaweed for our
company Crazy Crunchy Seaweed. We choose this type of business since there is
plenty of business opportunities and potential in this industry in the area of. In
addition, Crazy Crunchy Seaweed kerepek’ is still not commercial since we make an
improvement and alteration to the taste of the kerepek. So we introduce the new
taste of the ‘kerepek’ to the public. Besides that, these area are a populated and
commercialized area with a good geographical location because it is located at the
town centre. This will help the company to increase the number of sales. Therefore,
this will be a great advantage towards our new company.
3. As such we submit to you the report on Business Plan for your approval. We
would like to represent our thankful and appreciation to madam. We anxiously hope
that this proposal will meet your expectation and that you will be satisfied with our
proposed Business Plan. Thank you in advance.
Sincerely,
………………………….
ACKNOWLEDGEMENT
Bismillahirahmanirrahim. First of all, we would like to extend our gratitude to the
almighty god Allah SWT for his strength and blessings for us to complete our
assignment. We would like to express our thanks to our dearest lecturer, Madam
Sharina Binti Shariff who work tirelessly to provide guidance, encouragement and
teach us on how to make this assignment in groups according to the criteria that they
want.
Next, we also want to thanks to our parents who helped us on prepared our
course work. Without their support we might not be able to complete our group
assignment.
Last but not least, we want to say thank you to each of our group members which
is, Ajiq, Nik, Farah, Yat and Sya who are very supportive, punctual, cooperate with
each other and willing to take and sacrifice their time to make sure that our
assignment success, complete and finish on time.
PARTNERSHIP AGREEMENT
Partnerships’ Agreement:
Agreed to be a partnership to associate a business Spicylicious Enterprise started on
1st January 2017 and witnessed by two lawyers from Taufiq & Co which is Mr. Taufiq
and Miss Chia that has been appointed for this purpose. The function of this
partnership agreement is to avoid any fraudulent and deception that might be
happen during the operation of business and ensure our business run smoothly and
efficiently.
According to Partnership Rules and Regulation as below:
Purposes
This partnership agreement will operate until it is agreed by all partners except if the
partnership agrees to break up the partnership.
Day-to-Day Operation
The partners shall provide their full-time services and best effort on behalf of the
partnership. Each partner shall have equal rights to manage and control the
partnership and its business. Should there be differences between the partners
concerning ordinary business matters, a decisions shall be made by unanimous
vote.
Disputes
This Partnership Agreement shall be governed by the laws of the State of the
Malaysia. Any disputes arising between the partners as a result of this agreement
shall be settled by arbitration in accordance with the rules of the Malaysian
Arbitration Association and judgment upon the award rendered may be entered in
any court having jurisdiction.
1) Type of Business
Partnership
2) Company’s Name
3) Business Form
4) Business Location
Our business will start on 1st January 2017. This business will not be dissolve
if one of partners is death but will be dissolve if all partners are agreed to
dissolve it.
6) Partners Position:
NAME POSITION
NAME RM
The profit and losses of the partnership shall be divided by the partners
according to a mutually agreeable schedule. So, profit and liabilities will share
out according to the agreed percentage.
9) Management of Salaries :
NAME RM
When the partner retires from the business, she remains liable for the
partnership debts incurred before she/he becomes retirement. Those
partners must give two weeks’ notice before retiring from this business.
12) Termination
If there any partners don’t make their own agreement, the provision
of act will become relevant.
14) This agreement is valid for 5years starting from the date of this agreement.
………………………………… …..…………………………….
Amir Anwar Raziq Bin Amir Fuzil Munyati Binti Mohamed
(General Manager) (Marketing Manager)
……………………………….. ………………………………..
Nik Nur Zukrina Binti Zikri Farah Natasha Binti Zakaria
(Administration Manager) (Financial Manager)
………………………………….
Nur Ain Syakirin Binti Nazailani
(Operational Manager)
COMPANY LOGO
INTRODUCTION
Crazy Crunchy Seaweed Enterprise is a start-up supply of spicy ‘kerepek’ seaweed
located in Shah Alam. Crazy Crunchy Seaweed Enterprise is a partnership business.
There are 5 partners involved and each of them holds a position in administration.
Each personnel hold an administrative position such as General Manager, Operation
Manager, Assistant Operation Manager, Marketing Manager, Administration
Manager, and Financial Manager.
Our companies are able to build up a well-known position in market with the help of
professional skill, experienced and high competencies among partner in our
company. Besides, our company would aim to be one of the biggest companies that
produce and supplying spicy ‘kerepek’ seawed throughout Malaysia wide by the year
2017 with such affordable price offered and high quality of product served.
Hence, with such product offered, we hope our company will success in future by
looking forward to put efforts in fulfilled need and wants of our customer. This
product we hope our company will success in the future. Lastly, we could achieve
our company “Vision & Missions” and may lead to company development and
expansion in the future.
COMPANY BACKGROUND
Email: crazycrunchyseaweed@gmail.com
Crazy Crunchy
Figure 1: Crazy Crunchy Seaweed Enterprise
The proposed business location for the first Crazy crunchy Seaweed Enterprise
store will be at Shah Alam, Selangor addressed No. 11, Jalan Intan, Taman Batu 3,
40150, Shah Alam, Malaysia. Our store will be a double storey factory. We had
planned to make the first floor as a place for production of spicy ‘kerepek’ seaweed
which is the factory meanwhile the second floor will be our official business office
where all the management will be carried there for Crazy Crunchy Seaweed
Enterprise.
The store are located at a strategic area with a good environment and near to the
shopping facilities and tourist attraction in order to catch customers going to or from
work, while they are out for lunch, or on a shopping mood. This premises is also
operates as our manufacturing factory where retailers can buy our ‘kerepek’ in bulk.
The business will be operating from Monday to Friday with a standard operation
hour which is 8 hours per day and will be closed after the operation hour is done.
The business will also operate on public holiday. The reason we choose this area as
Crazy Crunchy Seaweed Enterprise official id due to the good environment with a lot
of shopping complex, restaurant, and fast food outlet and other attractive place that
may attract a lot of people attention to come to the store and buy our product.
The cost of the rental will be RM 2,500 per month. The building is in a good
condition that has been design by a professional architect with quality basic material
and the interior of the store also have been design by a professional interior
designer. All the basic amenities consist of electricity, water supplies, road lights,
telephone line, road and highway were also provided.
LOCATION MAP
Figure 2: Location Crazy Crunchy Seaweed Enterprise building in Map
Mission
- Create a center of the business of the best companies that manufacture their
own product with faster service, simple, affordable and meet the consumer
needs.
Objectives
- Being the major food producer to enter the international market by 2020.
- To introduce our new product.
INITIAL CAPITAL
INTRODUCTION
Administration plan is the first step of business to become more developed and
expounded in the future. It is important in every business. The effectiveness of our
company is based on the administration that has been planned systematically and
followed by the proper planning before the business is established.
Administration is the process where our company use and prepare in this business
plan to planning all the resources efficiently, organized the resources effectively,
leading and controlling the resources. The administration plan includes the salaries
of managers in management and also will covered remuneration for the employees.
In an organization, manager will have to play their role in order to achieve the vision,
mission and objectives of the organization. Management of a company functions by
planning, organize, leading, and controlling (POLC).
Apart from that, the administration also responsible to ensure the partnership and
the employees get the acceptable salaries like stated in the agreement and take care
about employee’s welfare such as SOCSO, EPF, bonuses and leaves such as
medical leaves, emergency leaves, maternity leaves, and annual leaves. Thus, in
SPICYLICIOUS SDN.BHD we see administration function as a vital task where it
compresses al, the elements to make sure the effectiveness in terms of performing
organization activities.
The important things that have been taken care of are well organization and
effectiveness in administration plan is:
Organization planning:
Organization chart
Numbers of workers/labors
Position, responsibilities and specific task
Schedule of remuneration
List of office equipment and supply
Administration budget
COMPANY VISION, MISSION AND
OBJECTIVES.
Vision
Objectives
PARTNER BACKGROUND
Chief Executive Officer
Administration Manager
AGE 25
Marketing Manager
Operational Manager
Financial Manager
ORGANIZATIONAL CHART
Organization Chart of Manager.
Human Financial
Clerk resource Salesman Assistant
officer Assistant Operational
Security
Operator
Guard
ADMINISTRATION PERSONNEL
SCHEDULE OF REMUNERATION
y
Laptop 6 Personally owned by all manager -
Telephone 1 35.00 35.00
Notice Board 1 25.00 25.00
Photostat/Printer/Fax Machine 1 1000.00 1000.00
Desktop Computer 2 600.00 1200.00
First Aid Kit 1 30.00 30.00
Table 7 30.00 210.00
Chair 7 20.00 140.00
Table bar 1 25.00 25.00
Air conditioner 1 600.00 600.00
TOTAL 3,265.00
OFFICE LAYOUT
ADMINISTRATIVE BUDGET
Fixed asset :
Office Equipment 3,265.00 3,265.00
Monthly expenses :
Salary 10,235.00
EPF 1,157.00 14,070.00
SOCSO 178.00
Utilities bills ( water, electric, 1,000.00
internet, and telephone )
Premise Rental 1,500.00
Other expenses :
Business registration, licenses and 300.00 2,800.00
permit
Renovation 1,500.00
Utilities deposit 500.00
Premise rental deposit 500.00
TOTAL 20,135.00
MARKETING
PLAN
7.1) INTRODUCTION
A marketing plan is a comprehensive document or blueprint that outlines a company's
advertising and marketing efforts for the coming year. It describes business activities
involved in accomplishing specific marketing objectives within a set time frame. A marketing
plan also includes a description of the current marketing position of a business, a discussion
of the target market and a description of the marketing mix that a business will use to achieve
vtheir marketing goals. A marketing plan has a formal structure, but can be used as a formal
or informal document which makes it very flexible. It contains some historical data, future
predictions, and methods or strategies to achieve the marketing objectives. Marketing plans
start with the identification of customer needs through a market research and how the
business can satisfy these needs while generating an acceptable level of return. This includes
processes such as market situation analysis, action programs, budgets, sales forecasts,
strategies and projected financial statements. A marketing plan can also be described as a
technique that helps a business to decide on the best use of its resources to achieve corporate
objectives. It can also contain a full analysis of the strengths and weaknesses of a company,
its organization and its products.
In our business, we are introducing a new product that is Crazy Crunchy Seaweed. The main
ingredient in this product is sea weed, flour, “kulit popiah”and others. In making a marketing
plan, it includes making decision of the name of our product that could attract people to buy
our product. We are conscious about the qualities of our product and our service for the
customers. Hence, by making a marketing plan we might satistfy the customers demand and
will help our business to improve successfully and profitable.
OBJECTIVES
Our marketing plan objective to :
1. Overcome other competitors in this area by using a well organize business strategies.
2. Gain respect and trust from our customer by fulfilling their needs and request.
3. To be able on paying back the bank loan and overcome our initial cost within 2 years.
MISSION
i. To introduce our product in entire world.
ii. To attract custumers from our country and internasional to buy our product.
iii. To serve the consumer market with very reasonable price.
Vision
To seeing the Crazy Crunchy Seaweed Enterprise have branches all over the world.
Product attributes
Trade name Crazy Crunchy Seaweed
Brand name Crazy Crunchy Seaweed
Price (per pack) Rm3.00
Material Sea weed, flour, “kulit popiah”, flavour
Labelling / packaging
I. Demographic Segmentation
Demographic is a study about population in an area. Demographic segmentation
variables include age, gender family size, family life cycle, income, occupation,
education, generation, ethnicity, nationality, religion, social class. Market
segmentation is important because different groups of consumers have different needs
based on their varying demographics. These needs will drive any integrated marketing
strategy.
Our business located at N0. 11, Jalan Intan, Taman Batu 3, 40150, Shah Alam,
Selangor where there are many people knowing about the place because the place of
our business is near the city. So that, it will give the good impact to our business
because many people will know our business and customer can buying our product.
We are focusing at certain group of age starting from 12 years old and above because
a lot of them likes to eat sneaks especially for children. Crazy Crunchy Seaweed
Enterprise target for family and children who does not like to eat the spicy sneaks. So,
we come up with original seaweed for them. Besides that people with income level
RM900 and above can buy this product because the price of this product is very
cheap. While for the religion, race and nationaly target market, it also have halal
product so that everyone can buy this product.
Geographic are important aspect before we locate the business. Suitable geographic
will give positive impact to our business. Because of that, we are choose N0. 11, Jalan
Intan, Taman Batu 3, 40150, Shah Alam, Selangor as our location to build up our
business. This is because N0. 11, Jalan Intan, Taman Batu 3, 40150, Shah Alam,
Selangor is the most place which having many manufacturer activities and near to the
city. The population of this place is about 646,890 people that is suitable for our
business. We sure that the place can give benefit to our business because there are a
lot of advantages of the place. Our product is suitable for eat anytime for hot season
or rainy season. Our product also can easier to get at supermarket or any malls.
7.5 ) COMPETITION
1 1 January 50,258
(2016)
2 February 82,324 Chinese New
Year
3 March 80,362
4 April 72,825
5 May 65,870
6 June 50,162
7 July 100,210 Hari Raya Aidil
Fitri
8 August 70,482
9 September 75,124
10 October 123,897 Deepavali
Hari Raya Aidil
Adha
11 November 90,123
12 December 110,382 Christmas
School Holiday
TOTAL 972,019
2 15% x 972,019
(2017) = 145,802.85
= 145,802.85+ 972,019
= 1,117,821.85
3 15% x 1,117,821.85
(2018) = 167,673.2775
= 167,673.2775+1,117,821.85
= 1,285,495.128
ITEM CALCULATION
Average sales forecast per RM972,019/12 months
month = RM 81,001.58
Price per unit RM3.00
Number of output per month RM81,001.58 /RM3.00
=27,000 unit
The amount of output to be 27,000/24 days
produced per day is =1,125 units per day
LABELLING
In our product, we decide to include all the information of product such as information about
name of our product, expired date of product, ingredient of product, quantity information and
name and address manufacturer. Labelling is to easier for our customers to get any
information about the product.
WARRANTY
We have provided about 2 week warranty for our product. After 2 week, the product cannot
be eaten and the product will be broken.
7.8.2) PRICING STRATEGY
The price of the product is the amount of money charged to the customer for a particular
purchase. We have decided to choose cost-based pricing for our pricing strategy. The main
advantage of cost-based pricing is that selling prices are relatively easy to calculate. If the
mark-up percentage is applied consistenly across product ranges, then the business can also
predict more reliability what the overall profit margin will be.
COST BASED-PRICING
We also have decided to use cost-based pricing because it is the simplest and most commonly
used pricing strategy in a business. Cost-based pricing is based on the total cost of the
product plus standard mark-up prices. The mark-up is the profit margin that is desired from
the sales of the product. We can conclude ;
Selling price = total cost per unit + mark-up
After several calculation (fixed-cost+variable cost), we have obtained our product total cost
per unit is RM3 and we decided the percentage of our profit margin is 10%. The calculation
is shown below:
PRICING TACTICS
The most important strategy in business is pricing tactics. We made up some strategy to
promote our products to customers by planning some prices tactics in our business :
1. Discount pricing
Every month, we will come up our products with special discounts to our
customers in first week of every month depend on the quantity of the
purchase. Customers that buy our product in many quantity, we will give them
special discounts such as every purchase of up RM50 will get 7% of discounts.
This tactics will surely attract many customers and existing customers to buy
our products.
2. Promotional pricing
Our product also will give offer promotional pricing in some important day
such as promotion Hari Raya, National day and Deepavali day. We will give
special price to our product that they buy. From this, our income will increase
more and at the same time can attract our customers too.
BUSINESS CARD
For our business card, we will be giving our contact number and the address of our Crazy
Crunchy Seaweed product. So that, it will be easier for our customers to contact us in order to
book for catering and ordering our product in packaging. This is seen to be one of the most
effective way to promote our business.
7.8.3) PLACE OR DISTRIBUTION STRATEGY
MANUFACTURER WHOLESALER RETAILER CONSUMER
Our company has decided to use this channel for product distribution. We make the
decision to sell our product throught the wholesaler and retailer. It is because it can easier for
our customers to buy this product. We will produced our product in large amount of quantity
and sell them to the wholesaler. The wholesaler will buy our product and then they will sell
them to the retailer.
Retailer has a big role to deliver our product to the customers. Through retailer, we
can get feedback and complaints about our product from customers.
The internet
I. Facebook
To promote our product, we make an official account facebook for our company
which is “Crazy Crunchy Seaweed”. In this page, we show the address of company,
company number, price and picture of our product. So that, people will get any
information about our product in the facebook.
II. Instagram
Another way to promote our product is we had created own our instagram page which
is “Crazy Crunchy Seaweed’. In this page, we also show our profile about our
product. So if people does not have account facebook, they will get the information
about our product from our instagram.
III. Twitter
We also make our own twitter page to promote our product. Same like in the facebook
we show the picture and price of the product. So this is the one best way to promote
our product if people does not have facebook or instagram. Our twitter link is
www.twitter.com/CrazyCrunchySeaweed
INTRODUCTION
An operation plan forms part of the business’s strategic plan and is important for
effective business leadership. It describe how the work will be done, the workflow from input
to end results, including the resources that will be used along the process, all of which are
required for success.
The operating plan is the section of your business plan where you dig into more of the
nuts and bolts of your business, areas like production, manufacturing, inventory and
distribution. In other words, this is the time where you put aside the conceptual aspects of
your business to get your hands dirty in terms of writing out the specific of how you’re going
to make your product, store it, and then ship it out to your customer.
In this operation system, there are several components involved in the transformation
of business input into output which are business input, transformation process, output,
feedback and external environment. In the operation process, the input in the raw material
that is use in the process of making the product of business. Input can classified as the raw
material, workers, machines, equipments, capital, latest technology and the appropriate
information to be used in the operation process.
While the process of transformation is the process that transform from the input to the
output which, include the process of planning the raw material that receive from input, and
the design the operational process to making the product from the planning that have been
made, after that turn to the process of planning the floor layout and the process of distributing
the work task to the worker to be accomplish according to the planned. Input is last process in
the operation.
The main objectives for the KEREPEK SEAWEED is to give a best quality of our
product, which are many different types and taste of Kerepek to our customer in order to
make them more satisfied with these products.
PROCESS PLANNING
Prepare all the raw materials that used in making the " Kerepek Seaweed "
Wet the " kulit popiah " with the flour as a means of glue.
After that, the scissors " kulit popiah " that contains seaweed in a small
Then, fried the " kulit popiah " with the seaweed.
The bag plastics are inspected before being placed into boxes
The boxes are place in the store before being distributed to the supermarket or hypermarket.
Symbol Used in the Process Chart.
After that, the scissors " kulit popiah " that contains seaweed
in a small size
OPERATION LAYOUT
i) Capacity planning
= 1125/ 7 hours
If one worker can produce 50 packets in 1 hour, the business needs 3 workers for 161
packets per hour.
= 161/200 packets
=3 workers
MATERIAL PLANNING
RM 1.4459
TOTAL RM 1.50
1. Quality of material
2. Price and discount offered
TOTAL 1060
1. Price
2. Quality and reliability
Operator 3
Security guard 1
SCHEDULE OF REMUNERATION
3 RENT 1000
Sometimes the land will purchased, but more often it will be rented along with the
business buildings and facilities. Rentals can vary enormously depending on the
location and the facilities provided. Thus, it is important to consider low rental and
low price when buying any piece of land.
3) Infrastructure
Availability of the basic infrastructure can affect the choice of small business
location. Amenities and infrastructure such as water supply, power supply, good road
network and security are things to consider when choosing a location for business.
4) Transportation
Transport includes the cost of getting input into the business and the cost of getting
the products delivered to customers. A business needs to be close to its source of
supply. If the cost of transporting raw materials is high or difficult then the product
will have to be sold at higher prices.
i) Operation hours
REST HOUR
The rest hour for our company is state 12.30 pm to 1.30 pm for the first shift and the rest hour
for the next shift is 7.30 pm until 8.30 pm.
For Friday, there are extra one hour for the workers to perform a Jumaat prayer that is 12.30
pm until 2.30 pm.
8.11) OPERATION BUDGET
INTRODUCTION
A financial plan incorporates all financial data derived from the operating budgets for
example the marketing, operations and administration budgets. Financial information from
the operating budgets is then translated or transformed into a financial budgets.
Based on the financial data, projection are prepare via the following pro forma statement:
• Cash flow
A financial plan is crucial to the overall business plan that is developed for a particular
business or project. It importance can be summarized as follow:
Crazy Crunchy Seaweed involve in manufacturing with the new one product, we will make
sure that our customers will get only the high quality of kerepek which are made by own
recipe. After doing some research, we conclude that there is a high demand of our products
from the people. Therefore, we see this as an advantage to grab the opportunity of making
large profit.
We only provide product that are freshness and halal product for our customers and it is our
pleasure to satisfy their needs and wants.
As a conclusion, we are sure that we are able to cater to the needs and wants of our target
market. We hope that we can be the main Kerepek with new innovation manufacturer not
only in Selangor but also in Malaysia. Furthermore, we also hope that our products can enter
the international market in years ahead. We will give all of our efforts to make this hope
come true.