Okay, so we have considered all the requirements for starting a cooking oil production

business. We also took it further by analyzing and drafting a sample cooking oil business
marketing plan template backed up by actionable guerrilla marketing ideas for cooking oil
businesses. So let’s proceed to the business planning section.
Table of Content [hide]
 1 Why Start a Cooking Oil Business?
 2 Cooking Oil Business Plan – Executive Summary
 3 Cooking Oil Business Plan – SWOT Analysis
 4 Cooking Oil Business Plan – MARKET ANALYSIS
 5 Cooking Oil Business Plan – SALES AND MARKETING STRATEGY
 6 Cooking Oil Business Plan – Publicity and Advertising Strategy
 7 Cooking Oil Business Plan – Sustainability and Expansion Strategy

Why Start a Cooking Oil Business?

If you aim at starting an Agro – processing business, then one of your best bets is to start a
cooking oil production business. This is one business that will sell irrespective of the season
because all homes and restaurants make use of cooking oil on a daily basis.
To start this business, it is important that you conduct detailed research in order to find out
what it takes to setup a cooking oil production company, how to leverage on the existing
market to sell your products and also how to create new market channels.
Starting a cooking oil production company is capital intensive, but it is indeed a money-
spinning business if it is well located and if you are able to create a robust distribution
network.
If you are certain that starting a cooking oil production business is what you want to do after
you must have conducted your market research and feasibility studies, then the next step to
follow is to write a good business plan; a detailed blueprint of how you intend raising your
seed capital, setting up the business, managing the flow of the business, sorting out tax and
marketing your products.
The truth is that it is one thing to have a fantastic idea cum business plan, but another thing
for the business plan to translate to profits, that is why it is important to assemble a team of
experts to work with if you want to be successful with your cooking oil production business.
Here is a sample cooking oil production business plan template that will help you
successfully write yours without stress.

A Sample Cooking Oil Production Business Plan Template

 Industry Overview

In the United States, cooking oil production business is grouped under the Margarine and
Cooking Oil Processing industry and companies in this industry process a variety of
oilseeds including canola seeds, sunflower seeds, flaxseeds, safflower seeds, mustard
seeds, rapeseed oil, peanut oil, cottonseed oil and other edible oilseeds.
If you observe happenings in the margarine and cooking oil industry, you will notice that the
price of oilseeds declined, leading revenue for the industry to fall. On the other hand, the
revenue generated in this industry is expected to rebound over the five years to 2022 as
oilseed prices stabilize.
Besides, the growing acceptance and adoption of cooking oils will continue to help improve
demand from the US consumer. Biofuel production will also increase, which is anticipated to
generate steady demand, though low prices as a result of overproduction in the past will
likely make industry operators leery of overplanting over the next five years.
A research conducted by IBISWorld shows that the Margarine and Cooking Oil Processing
industry experienced significant revenue volatility over the last five years due to fluctuations
in the price of inputs such as soybeans, oilseeds and corn. Producers responded by rising
and dropping product prices in line with commodity costs, which skewed revenue figures in
both directions.
Meanwhile, due to growing health consciousness among consumers, demand for edible
cooking oils strengthened, while demand for animal-derived fats declined. As a result,
producers introduced a greater variety of edible oils that are marketed as healthier
alternatives to traditional cooking oil.
Statistics has it that in the United States of America alone, there are about 344 licensed and
registered margarine and cooking oil production companies responsible for employing about
22,762 employees and the industry rakes in a whooping sum of $61 billion annually with an
annual growth rate projected at -4.1 percent within 2012 and 2017. Archer Daniels Midland
Company happens to be the company with the lion share of the industry.
Please note that the barriers to entry into the Margarine and Cooking Oil Processing
industry are moderate, with the most significant barrier being the ability to raise capital.
Capital investments are needed to purchase machinery and equipment and purchase or
rent facilities. While the amount of capital needed to enter the industry depends on the scale
of operations an entrant is pursuing, even small – scale facilities require significant capital.
Other barriers include securing supply contracts with upstream suppliers of soybeans,
oilseeds and other ingredients used to produce margarine, cooking oil and other industry
goods. The well-entrenched position of leading processors in the industry can also
represent a barrier to entry for prospective entrants.
To sum it up, the cooking oil production business is profitable and it is open for any aspiring
entrepreneur that has the capacity to compete with other players for the available market
share to come in and establish his or her business.

Cooking Oil Business Plan – Executive Summary

Queens Oil© Cooking Oil Production Company is a licensed cooking oil company that will
be located in an industrial area in La Crosse – Wisconsin. We have been able to secure a
long – term lease for a facility in a strategic location with an option of a long – term renewal
on agreed terms and conditions. The facility has government approval for the kind of
business we want to run and it is easily accessible.
We are in the cooking oil production business to produce a wide variety of edible cooking
oils manufactured from different oil seeds in commercial quantities for retail outlets, food
businesses and households. We are also in business to make profits at the same to give
our customers value for their money.
We are aware that there are several cooking oil production companies scattered all around
the United States, which is why we spent time and resources to conduct our feasibility
studies and market survey so as to enable us locate the business in an area that will
support the growth of the business and also for us to offer much more than our competitors
will be offering.
We ensured that our facility is easy to locate and we have mapped out plans to develop a
wide distribution network for wholesalers all around La Crosse – Wisconsin and the United
States of America.
Beyond the production of quality and heart friendly cooking oil in commercial quantities, our
customer care is going to be second to none. We know that our customers are the reason
why we are in business which is why we will go the extra mile to get them satisfied when
they purchase our product.
Queens Oil© Cooking Oil Production Company, Inc. will ensure that all our customers
(wholesale distributors) are given first class treatment whenever they visit our Depot / Plant.
We have a CRM software that will enable us manage a one on one relationship with our
customers no matter how large they may grow to.
Queens Oil© Cooking Oil Production Company, Inc. is owned and financed by Goldie Jason
and her immediate family members. Mrs. Goldie Jason is a native of Poughkeepsie, New
York and she holds a degree in Biochemistry from the University of Nebraska – Lincoln and
MBA in Economics from Columbia Business School.

 Our Product Offering

Queens Oil© Cooking Oil Production Company, Inc. is going to operate a standard and
licensed cooking oil production company whose product will not only be sold in La Crosse –
Wisconsin but also throughout the United States of America.
We are in the business to make profits and also to give our customers value for their money
and we are going to do all that is permitted by the law of the United States of America to
achieve our goals. We will be engaged in the production of a wide range of edible and
healthy cooking oil such as;

 Canola oil
 Flaxseed oil
 Mustard seed oil
 Safflower oil
 Peanuts oil
 Soybean oil
 Rapeseed oil
 Cottonseed oil
 Olive oil
 Castor oil
 Sesame oil
  Sunflower seed oil
 Corn oil

Our Vision Statement

We want to launch a standard Cooking oil production Company whose product will be not
only be sold in La Crosse – Wisconsin, but also throughout the United States of America.

 Our Mission Statement

Our mission is to establish a standard cooking oil production Company that will favorably
compete with leaders in the industry. We want to build a cooking oil production business
whose brands will someday become a household name.

 Our Business Structure

Queens Oil© Cooking Oil Production Company, Inc. is a business that is established with
the aim of competing favorably with other leading cooking oil brands in the industry. This is
why we will ensure that we put the right structures in place that will support the kind of
growth that we have in mind while setting up the business.
We will make sure that we only employ people that are qualified, honest, hardworking,
customer centric and are ready to work to help us build a prosperous business. As a matter
of fact, profit-sharing arrangement will be made available to all our senior management staff
and it will be based on their performance for a period of five years or more depending how
fast we meet our set target.
In view of that, we have decided to hire qualified and competent hands to occupy the
following positions;

 Chief Executive Officer (Owner)

 Plant Manager
 Human Resources and Admin Manager
 Cooking Oil Production/Machine Operators
 Sales and Marketing Manager
 Information Technologist
 Accountants / Cashiers
 Cleaners

Roles and Responsibilities

Chief Executive Officer – CEO (Owner):

 Increases management’s effectiveness by recruiting, selecting, orienting, training,

coaching, counseling, and disciplining managers; communicating values, strategies,
and objectives; assigning accountabilities; planning, monitoring, and appraising job
results
 Responsible for fixing prices and signing business deals
 Responsible for providing direction for the business
  Creates, communicates, and implements the organization’s vision, mission, and
overall direction – i.e. leading the development and implementation of the overall
organization’s strategy.
 Responsible for signing checks and documents on behalf of the company
 Evaluates the success of the organization

Plant Manager

 Responsible for overseeing the smooth running of the cooking oil production plant
 Part of the team that determines the quantity of cooking oil that are to be produced
 Maps out strategies that will lead to efficiency amongst workers in the plant
 Responsible for training, evaluation and assessment of cooking oil plant workers
 Ensures that the steady flow of both raw materials (oilseeds) to the plant and easy
flow of finished products (well – packaged cooking oil) through wholesale distributors
to the market
 Ensures operation of equipment by completing preventive maintenance
requirements; calling for repairs.
 Ensures that the plant meets the expected safety and health standard at all times.

Human Resources and Admin Manager

 Responsible for overseeing the smooth running of HR and administrative tasks for
the organization
 Defines job positions for recruitment and managing interviewing process
 Carries out induction for new team members
 Responsible for training, evaluation and assessment of employees
 Oversees the smooth running of the daily office and factory activities.

Cooking Oil Production/Machine Operators

 In charge of operating machines that are used in the production and packaging of
cooking oil.
 Responsible for taking care of the machines and equipment in the production plant
 Handles any other duty as assigned by the production manager.

Sales and Marketing Manager

 Manages external research and coordinate all the internal sources of information to
retain the organizations’ best customers and attract new ones
 Models demographic information and analyze the volumes of transactional data
generated by customer purchases
 Identifies, prioritizes, and reaches out to new partners, and business opportunities et
al
 Documents all customer contact and information
 Represents the company in strategic meetings
 Helps increase sales and growth for the company
Accountant/Cashier

 Responsible for preparing financial reports, budgets, and financial statements for the
organization
 Provides managements with financial analyses, development budgets, and
accounting reports
 Responsible for financial forecasting and risks analysis.
 Performs cash management, general ledger accounting, and financial reporting
 Responsible for developing and managing financial systems and policies
 Responsible for administering payrolls
 Ensures compliance with taxation legislation
 Handles all financial transactions for the organization
 Serves as internal auditor for the organization

Client Service Executive

 Ensures that all contacts with customer (e-mail, walk-In center, SMS or phone)
provides the client with a personalized customer service experience of the highest
level
 Through interaction with customers on the phone, uses every opportunity to build
client’s interest in the company’s products and services
 Manages administrative duties assigned by the store manager in an effective and
timely manner
 Consistently stays abreast of any new information on Queens Oil© Cooking Oil
Production Company, Inc. products, promotional campaigns etc. to ensure accurate
and helpful information is supplied to clients when they make enquiries

Distribution Truck Drivers

 Assists in loading and unloading cooking oil meant for distribution.

 Maintains a logbook of their driving activities to ensure compliance with federal
regulations governing the rest and work periods for operators.
 Keeps a record of vehicle inspections and make sure the truck is equipped with
safety equipment
 Assists the transport and logistics manager in planning their route according to a
delivery schedule.
 Transports finished goods and raw materials over land to and from manufacturing
plants or retail and distribution centers
 Inspects vehicles for mechanical items and safety issues and perform preventative
maintenance
 Complies with truck driving rules and regulations (size, weight, route designations,
parking, break periods etc.) as well as with company policies and procedures
 Reports defects, accidents or violations

Cooking Oil Business Plan – SWOT Analysis

We know that there are several cooking oil production companies in the United States of
America whose products can be seen in nooks and crannies of the country, which is why
we are following the due process of establishing a business so as to compete favorable with
them.
We know that if a proper SWOT analysis is conducted for our business, we will be able to
position our business to maximize our strength, leverage on the opportunities that will be
available to us, mitigate our risks and be equipped to confront our threats.
Queens Oil© Cooking Oil Production Company, Inc. employed the services of an expert HR
and Business Analyst with bias in startup businesses to help us conduct a thorough SWOT
analysis and to help us create a business model that will help us achieve our business
goals and objectives.
This is the summary of the SWOT analysis that was conducted for Queens Oil© Cooking Oil
Production Company, Inc.;

 Strength:

Part of what is going to count as our strength is the vast experience of our management
team, we have people on board who understand how to grow a business from scratch to
becoming a national phenomenon. So also, our large distribution network and of course our
excellent customer service culture will definitely count as a strong strength for the business.

 Weakness:

A major weakness that may count against us is the fact that we are a new cooking oil
production company and we don’t have the financial capacity to engage in the kind of
publicity that we intend giving the business.

 Opportunities:

The opportunities for cooking oil industry are enormous because there are loads of
wholesalers and retailers who rely on the supply of cooking oil. As a result of that, we were
able to conduct a thorough market survey and feasibility studies so as to position our
business to take advantage of the existing market for cooking oil and also to create our own
new market. We know that it is going to require hard work, and we are determined to
achieve it.

 Threat:

Some of the major threats that we are likely going to face is economic downturn and
unfavorable government policies. It is a fact that economic downturn affects purchasing
power. Another threat that may likely confront us is the arrival of a new cooking oil
production company in same location where ours is located.

Cooking Oil Business Plan – MARKET ANALYSIS

 Market Trends
A notable trend in the industry reveals that operators are restructuring product lines to better
fit demand for rising health concerns. No doubt, regulations will incentivize restaurants and
households that use healthier cooking oils.
Lastly, the price of oilseeds is typically the most reliable driver of industry performance. It is
important to state the part of what affects productivity output in this industry is the fact that
oilseed farming is vulnerable to unpredictable weather conditions, and the demand for high-
quality cooking oil in key foreign markets will boost exports.

 Our Target Market

Or target market can’t be restricted to just a group of people or organization, but all those
who reside in our target market locations. In view of that, we have conducted our market
research and we have ideas of what our target market would be expecting from us.
We are in business to engage in the production and wholesale distribution of cooking oil to
the following groups of organizations;

 Households that make use of oil for cooking

 Restaurants and canteens that make use of oil for cooking
 Small scale businesses that make use of edible cooking oil as part of their raw
material.

Our Competitive Advantage

A close study of the margarine and cooking oil production industry reveals that the market is
becoming much more competitive over the last decade. As a matter of fact, you have to be
highly creative, customer centric and proactive if you must survive in this industry. We are
aware of the stiff competition and we are prepared to compete favorably with other
companies in La Crosse – Wisconsin and throughout the United States.
Top on the list of the competitive advantages that we are bringing to the industry are
economies of scale, ability to alter goods and services produced in favor of market
conditions and appropriate climatic conditions.
Part of what is going to count as competitive advantage for Queens Oil© Cooking Oil
Production Company, Inc. is the vast experience of our management team, we have people
on board who understand how to grow a business from the scratch to becoming a national
phenomenon. So also, our large national distribution network and of course our excellent
customer service culture will definitely count as a strong strength for us.
Lastly, our employees will be well taken care of, and their welfare package will be among
the best within our category in the industry, meaning that they will be more than willing to
build the business with us and help deliver our set goals and achieve all our aims and
objectives. We will also give good working conditions and commissions to freelance sales
agents that we will recruit from time to time.
Cooking Oil Business Plan – SALES AND MARKETING STRATEGY

 Sources of Income
Queens Oil© Cooking Oil Production Company, Inc. is established with the aim of
maximizing profits in the industry and we are going to ensure that we do all it takes to sell
our cooking oil to a wide range of customers. Queens Oil© Cooking Oil Production
Company, Inc. will generate income by simply selling;

 Canola oil
 Flaxseed oil
 Mustard seed oil
 Safflower oil
 Peanuts oil
 Soybean oil
 Rapeseed oil
 Cottonseed oil
 Olive oil
 Castor oil
 Sesame oil
 Sunflower seed oil
 Corn oil

Sales Forecast
When it comes to cooking oil production business, if your cooking oil is properly packaged
and branded, and if your production plant is centrally positioned and easily accessible, you
will always attract customers.
We are well positioned to take on the available market in La Crosse – Wisconsin and every
city where our cooking oil will be sold and we are quite optimistic that we will meet our set
target of generating enough income/profits from the first six months of operation and grow
the business and our clientele base.
We have been able to examine the cooking oil production industry, we have analyzed our
chances in the industry and we have been able to come up with the following sales forecast.
Below are the sales projection for Queens Oil© Cooking Oil Production Company, Inc., it is
based on the location of our business and other factors as it relates to small and medium
scale cooking oil production startups in the United States;

 First Fiscal Year: $240,000

 Second Fiscal Year: $550,000
 Third Fiscal Year: $870,000

N.B: This projection was done based on what is obtainable in the industry and with the
assumption that there won’t be any major economic meltdown and there won’t be any major
competitor offering same product and customer care services as we do within same
location. Please note that the above projection might be lower and at the same time it might
be higher.

 Marketing Strategy and Sales Strategy

Prior to choosing a location for Queens Oil© Cooking Oil Production Company, Inc. we
conducted a thorough market survey and feasibility studies in order for us to penetrate the
available market in our target locations. We have detailed information and data that we
were able to utilize to structure our business to attract the number of customers we want to
attract per time and also for our cooking oil to favorable compete with other leading brands
in the United States of America.
We hired experts who have good understanding of the industry to help us develop
marketing strategies that will help us achieve our goal of winning a larger percentage of the
available market in La Crosse – Wisconsin. In summary, Queens Oil© Cooking Oil
Production Company, Inc. will adopt the following sales and marketing approach to sell our
cooking oil;

 Introduce our cooking oil brand by sending introductory letters to manufacturing

companies that make use of cooking oil, households, restaurants, cooking oil
merchants and other stakeholders in La Crosse – Wisconsin
 Engage in roadshow in targeted communities from time to time to sell our products
 Advertise our products in community – based newspapers, local TV and radio
stations
 List our business and products on yellow pages ads (local directories)
 Leverage on the internet to promote our cooking oil brands
 Engage in direct marketing and sales
 Encourage the use of Word of mouth marketing (referrals)

Cooking Oil Business Plan – Publicity and Advertising Strategy

Irrespective of the fact that our cooking oil production plant is a standard one with a wide
range of products that can favorably compete with other leading brands, we will still go
ahead to intensify publicity for all our products and brand.
Queens Oil© Cooking Oil Production Company, Inc. has a long – term plan of distributing
our cooking oil in various locations around the United States of America which is why we
will deliberately build our brand to be well accepted in La Crosse – Wisconsin before
venturing out.
Here are the platforms we intend leveraging on to promote and advertise Queens Oil©
Cooking Oil Production Company, Inc.;

 Place adverts on both print (community – based newspapers and magazines) and
electronic media platforms
 Sponsor relevant community programs
 Leverage on the internet and social media platforms like; Instagram, Facebook,
twitter, et al to promote our cooking oil brand
 Install our billboards in strategic locations all around major cities in the United States
of America
 Engage in roadshow from time to time in targeted communities
 Distribute our fliers and handbills in target areas
 Position our Flexi Banners at strategic positions in the location where we intend
getting customers to start patronizing our products.
  Ensure that our cooking oil is well branded, that all our staff members wear our
customized clothes, and all our official cars and distribution vans are customized.

Our Pricing Strategy

We are aware of the pricing trend in the cooking oil production industry which is why we
have decided to produce various sizes of cooking oil.
In view of that, our prices will conform to what is obtainable in the industry but we will
ensure that within the first 6 to 12 months our products are sold a little bit below the average
price. We have put in place business strategies that will help us run on low profits for a
period of 6 months; it is a way of encouraging people to buy into our brand.

 Payment Options

The payment policy adopted by Queens Oil© Cooking Oil Production Company, Inc. is all
inclusive because we are quite aware that different customers prefer different payment
options as it suits them but at the same time, we will ensure that we abide by the financial
rules and regulation of the United States of America.
Here are the payment options that Queens Oil© Cooking Oil Production Company, Inc. will
make available to her clients;

 Payment via bank transfer

 Payment with cash
 Payment via online bank transfer
 Payment via check
 Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our client make
payment for product purchase without any stress on their part. Our bank account numbers
will be made available on our website and promotional materials.

 Startup Expenditure (Budget)

Starting a standard cooking oil production company is indeed a capital-intensive business.

The bulk of the startup capital will be spent on leasing or acquiring a facility and also in
purchasing oil extracting and processing machines. Aside from that, you are expected to
purchase distribution trucks, pay your employees and utility bills.
These are the key areas where we will spend our startup capital;

 The Total Fee for Registering the Business in the United States of America – $750.
 Legal expenses for obtaining licenses and permits as well as the accounting services
(software, P.O.S machines and other software) – $1,300.
 Marketing promotion expenses for the grand opening of Queens Oil© Cooking Oil
Production Company, Inc. in the amount of $3,500 and as well as flyer printing
(2,000 flyers at $0.04 per copy) for the total amount of – $3,580.
 The total cost for hiring Business Consultant – $2,500.
  Insurance (general liability, workers’ compensation and property casualty) coverage
at a total premium – $2,400.
 The total cost for payment of rent for 12 months at $1.76 per square feet in the total
amount of $115,300.
 The total cost for construction of a standard cooking oil production plant – $100,000.
 Other start-up expenses including stationery ($500) and phone and utility deposits
($2,500).
 Operational cost for the first 3 months (salaries of employees, payments of bills et al)
– $100,000
 The cost for Start-up inventory (raw materials, drums, bottles and packaging
materials et al) – $80,000
 The total cost for the purchase of oil extracting and packaging equipment – $100,000
 The total cost for store equipment (cash register, security, ventilation, signage) –
$13,750
 The total cost of purchase of distribution vans – $100,000
 The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone,
Fax Machines, tables and chairs et al) – $4,000.
 The cost of launching a website – $600
 Miscellaneous – $10,000

We would need an estimate of $500,000 to successfully set up a standard cooking oil

production plant in La Crosse – Wisconsin.
Generating Funds/Startup Capital for Queens Oil© Cooking Oil Production Company,
Inc.
Queens Oil© Cooking Oil Production Company, Inc. is owned and financed by Goldie Jason
and her immediate family members. They do not intend to welcome any external business
partners which is why she has decided to restrict the sourcing of the startup capital to 3
major sources.

 Generate part of the startup capital from personal savings and sell of stocks
 Source for soft loans from family members and friends
 Apply for loan from the bank

N.B: We have been able to generate about $200,000 (Personal savings $150,000 and soft
loan from family members $50,000) and we are at the final stages of obtaining a loan facility
of $300,000 from our bank. All the papers and documents have been signed and submitted,
the loan has been approved and any moment from now our account will be credited with the
amount.
Cooking Oil Business Plan – Sustainability and Expansion Strategy
The future of a business lies in the number of loyal customers that they have, the capacity
and competence of their employees, their investment strategy and the business structure. If
all of these factors are missing from a business, then it won’t be too long before the
business closes shop.
One of our major goals of starting Queens Oil© Cooking Oil Production Company, Inc. is to
build a business that will survive off its own cash flow without the need for injecting finance
from external sources once the business is officially running.
We know that one of the ways of gaining approval and winning customers over is to retail
our well – branded cooking oil a little bit cheaper than what is obtainable in the market and
we are prepared to survive on lower profit margin for a while.
Queens Oil© Cooking Oil Production Company, Inc. will make sure that the right foundation,
structures and processes are put in place to ensure that our staff welfare are well taken of.
Our company’s corporate culture is designed to drive our business to greater heights and
training and retraining of our workforce is at the top burner.
We know that if that is put in place, we will be able to successfully hire and retain the best
hands we can get in the industry; they will be more committed to help us build the business
of our dreams.
Check List/Milestone

 Business Name Availability Check: Completed

 Business Registration: Completed
 Opening of Corporate Bank Accounts: Completed
 Securing Point of Sales (POS) Machines: Completed
 Opening Mobile Money Accounts: Completed
 Opening Online Payment Platforms: Completed
 Application and Obtaining Tax Payer’s ID: In Progress
 Application for business license and permit: Completed
 Purchase of Insurance for the Business: Completed
 Leasing of facility and construction of standard cooking oil processing plant: In
Progress
 Conducting Feasibility Studies: Completed
 Generating capital from family members and friends: Completed
 Applications for Loan from the bank: In Progress
 Writing of Business Plan: Completed
 Drafting of Employee’s Handbook: Completed
 Drafting of Contract Documents and other relevant Legal Documents: In Progress
 Design of The Company’s Logo: Completed
 Printing of Promotional Materials: In Progress
 Recruitment of employees: In Progress
 Purchase of the needed furniture, racks, shelves, computers, electronic appliances,
office appliances and CCTV: In progress
 Creating Official Website for the Company: In Progress
 Creating Awareness for the business both online and around the community: In
Progress
 Health and Safety and Fire Safety Arrangement (License): Secured
 Establishing business relationship with vendors – wholesale suppliers / merchants:
In Progress.