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IOP4861
Year module
BARCODE
IOP4861/101/0/2020
TABLE OF CONTENT
Page
1 INTRODUCTION ........................................................................................................... 4
4 RESOURCES .............................................................................................................. 11
8 ASSESSMENT PLAN.................................................................................................. 41
8.1 Year mark, admission to the examination and final mark .......................................... 41
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12 CONCLUSION ......................................................................................................... 46
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Dear Student
1 INTRODUCTION
South Africa’s past and the current socio-political contexts influence psychological
assessment in the work context (industrial) and therefore this is a contentious
discipline. As such, you need to develop a critical attitude towards assessment theory
and practice in a multicultural work context (South Africa). You are required to develop
a responsible attitude in adhering to regulating professional standards and legal
imperatives.
This module does not include any practical training in the use of psychometric
measures, which is required for registration as a psychometrist. If you wish to
register as a psychometrist after completion of your honours degree at UNISA,
you should apply for a professional training programme at an accredited
institution. Although this is a theoretical module, we do try to provide you with
as many practical applications as possible (in your study material and in your
assignments).
Your study resources for this module consist of tutorial letters, online study guidance
(myUnisa), a prescribed textbook, a recommended book, recommended articles as
well as professional source documents.
When you register, UNISA despatch department should provide you with the following
study material for this module:
Study material that is not available when you register will be posted to you as soon as
possible, but it is also immediately available on myUnisa.
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your assignments.
Feedback tutorial letters: Apart from this tutorial letter, you will receive further tutorial
letters (IOP4861/201/2020 and IOP4861/202/2020) during the year relating to
assignment feedback and other academic issues. Hard copies will be posted but it will
also be made available on myUnisa after the assignment due dates.
It is your task to work through the study themes in this module, to complete the
assignments and to do self-evaluation. Make sure you read all the tutorial letters
carefully.
1.2 myUnisa
myUnisa is UNISA’s online study management system, on which you can download
all your study material and communicate with other students (discussion forum) and
with lecturers. On myUnisa, lecturers will initiate specific discussions and activities
aimed at enhancing your learning experience. Look out for the announcements posted
on myUnisa (and send to your myLife email account) containing important information
and work according to the schedule proposed on the myUnisa calendar. All the
important dates are captured on the calendar for your convenience.
You can consult the booklet Study @ Unisa, which you received with your study
material, for more information on myUnisa.
The purpose and learning outcomes of this module are discussed in section 2. In
section 3, you will find important contact detail. Section 4 contains the prescribed and
recommended resources you should use to gain knowledge and understanding of the
important module themes as they relate to each of the learning outcomes. Section 5
contains a detailed discussion of the study themes that make up the content of the
module. We provided you with a logical study plan in section 6 to assist in your time
management and planning for the year. Section 8 contains important information on
how you will be assessed in this module and how to submit your assignments. Some
examination guidance is given in section 9.
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2.2 Outcomes
In Table 2 below, we have set out the study outcomes related to the study themes this
module is based on. Within each study outcome, we provide the assessment criteria
to facilitate your learning:
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3 CONTACT DETAILS
3.1 Lecturers
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to issues you raise in discussion forums, but please note that the purpose of the
discussion forum is to provide a platform for students to interact with each other. We
will post announcements and initiate discussions related to the module content in order
to facilitate your learning.
Prof R M Oosthuizen
oosthrm@unisa.ac.za
The lecturers for this module will be available to take phone calls (during office hours)
on academic matters and/or to attend to students who may prefer to visit personally
for academic engagement. Please phone and/or e-mail to arrange appointments to
visit the lecturer’s office for academic enquiries/engagements. The lecturers will
respond to e-mails as soon as possible.
3.2 Department
The department is situated on the third floor of the AJH van der Walt Building on the
UNISA New Muckleneuk campus in Pretoria.
3.3 University
The contact addresses of the various administrative departments are included in the
Study @ Unisa booklet. All questions and enquiries related to administrative matters,
for example receipt of study material, registration, study finances, the assignments,
examinations and library and so forth should be addressed to the relevant
administrative departments – a list of emails is provided below for your convenience.
Please forward enquiries to the correct email address based on the type of query you
have. If you do not know which e-mail address to use, send your enquiry to
info@unisa.ac.za.
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4 RESOURCES
For all assessment (assignments and examination) purposes, you should use the
following resources:
You will use this book for the assignments, and you need to study all the chapters in
this book to pass the examination, except Chapter 1, sections 1.2, 1.4–1.7 and 1.9, as
well as Chapter 2 (the whole chapter).
Prescribed books can be obtained from the university’s official booksellers. Please
refer to the list of official booksellers and their addresses in the Study @ Unisa booklet.
If you have difficulty in locating your book(s) at these booksellers, please contact the
Prescribed Book Section at Tel: 012 429-4152 or e-mail vospresc@unisa.ac.za.
If you have the 1st edition of this book you may use it. Please take note of the
differences between the 1st and 2nd edition listed in the table below:
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It is, however, not compulsory if you are able to obtain information on different types
of measures from other reliable sources such as articles or psychometric distributor
websites. The recommended book can be borrowed from the library, but is subject to
availability.
Articles and three chapters have been loaded as e-reserves that you should use when
completing assignments. You can access these articles by following these steps:
Go to: http://www.unisa.ac.za/
Click on Library
Click on Find course reading material
Type in your module code (i.e. IOP4861)
Select Electronic Reserves 2020
Use your student number and myUnisa password to access and download the articles.
Bedell, B., Van Eeden, R. & Van Staden, F. (1999). Culture as moderator variable in
psychological test performance: issues and trends in SA. SA Journal of Industrial
Psychology, 25(3), 1-7.
Campion, M.A., & Fink, A.A., Ruggeberg, B.J., Carr, L., Phillips, G.M., & Odman, R.B.
(2011). Doing competencies well: best practices in competency modelling.
Personnel Psychology, 64, 225–262.
Claassen, N.C.W. (1997). Cultural differences, politics and test bias in South Africa.
European Review of Applied Psychology, 47(4), 297-307.
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Foxcroft, C.D. (2004). Planning a psychological test in the multicultural South African
context. SA Journal of industrial Psychology, 30(4), 8-15.
Hambleton, R.K. & Slater, S. C. (1997). Item response theory and testing practices:
current international status and future directions. European Journal of
Psychological Assessment, 13(1), 21-28.
Joiner, D.A. (2000). Guidelines and ethical considerations for assessment centre
operations. Public Personnel Management, 29(3), 315-331.
Levashina, J., Hartwell, C.J., Morgeson, F.P. & Campion, M.A. (2014). The structured
employment interview: narrative and quantitative review of the research
literature. Personnel Psychology, 67, 241–293.
doi: 10.1111/peps.12052
Murphy, R. & Maree, D.F. (2006). A review of South African research in the field of
dynamic testing. South African Journal of Psychology, 36(1), 168-191.
Paterson, H. & Uys, K. (2005). Critical issues in psychological test use in the South
African workplace. SA Journal of Industrial Psychology, 31(3), 12-22.
Potgieter, T.E. & Van der Merwe, R.P. (2002). Assessment in the workplace: a
competency-based approach. SA Journal of Industrial Psychology, 28(1), 60-66.
Rupp, D. et al. (2015). Guidelines and Ethical Considerations for Assessment Centre
Operations. International taskforce on assessment centre guidelines. Journal of
Management, 20(10), 1-30.
doi 10.1177/0149206314567780.
Tett, R.P. (2009). The use of personality test norms in work settings: effects of sample
size and relevance. Harvard Theological Review, 82, p. 639-659.
Theron, C. (2007). Confessions, scapegoats and flying pigs: psychometric testing and
the law. SA Journal of Industrial Psychology, 33(1), 102-117.
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Tippins, N.T. (2009). Internet alternatives to traditional proctored testing: where are
we now? Industrial and Organizational Psychology, 2, 2–10.
Van de Vijver, A.J.R. & Rothmann, I. (2004). Assessment in multicultural groups: the
South African case. SA Journal of Industrial Psychology, 30(4), 1-7.
The following three chapters from Foxcroft and Roodt (2005) have been uploaded for
you in the e-reserves of this module. Please note that later editions of Foxcroft and
Roodt are available at bookstores and in libraries – you may use the relevant three
chapters from the newer editions, but here are the referenced chapters, the copies of
which we have uploaded for you on the e-reserves:
Foxcroft, C.D. (2005). What the future holds for psychological. In C.D. Foxcroft and G
Roodt (Eds.). An introduction to psychological assessment in the South African
context. (2nd Edition). (Chapter 17 pp. 242-257). Pretoria: Oxford.
Grieve, K.W. (2005). Factors affecting assessment results. In C. Foxcroft and G Roodt
(Eds.). An introduction to psychological assessment in the South African context.
(2nd Edition). (Chapter16. pp. 224-241). Pretoria: Oxford.
PLEASE NOTE: Consult the Study @ Unisa booklet for information regarding library
requests and other library services and procedures.
Various other documents are essential for understanding the practice of industrial
psychological assessment in the South African context. Information contained in these
documents has legal and ethical implications and you should incorporate this
information into your assignments where relevant.
According to the Professional Board for Psychology, under the auspices of the Health
Professions Council of South Africa (HPCSA) registration as a Psychometrist is
contingent on completion of an accredited 4-year BPsych or a B Psych equivalent
degree accredited by the board that incorporates an approved 6 month/or 720-hour
face-to-face practicum.
After having completed your honours at UNISA, you should thus apply for professional
training at an accredited institution and complete a six-month practicum. IOP4861,
however, forms the theoretical basis necessary for obtaining a relevant honours
degree as a prerequisite for doing professional training and a practicum and future
registration as a psychometrist with the HPCSA. You are required to access the
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You are required to obtain the following documents from the HPCSA, by visiting their
website at www.hpcsa.co.za and accessing the link to the Professional Board for
Psychology, or by contacting them directly:
i. Ethical Rules (Annexure 12): Ethical code of professional conduct (Form 223)–
of specific relevance are:
Chapter 1: Professional Competence
Chapter 2: Professional Relations
Chapter 3: Privacy, Confidentiality and Records
Chapter 5: Assessment Activities
ii. Regulations regarding the scope of the profession of psychology (GN
R263/GG33080/20100406): Scope of practice for psychometrists (pp4-5)
iii. Training and examination guidelines for psychometrists: Framework for
education, training, registration and scope for psychometrists (Form 94)
iv. Policy on the classification of psychometric measuring devices (Form 208)
v. List of classified tests (Board Notice 93 of 15)
http://www.hpcsa.co.za/PBPsychology/Guidelines
http://www.hpcsa.co.za/PBPsychology/Rules
The contact addresses for the relevant professional bodies, the Health Professional
Council of South Africa (HPCSA), Psychological Society of South Africa (PsySSA) and
the Society for Industrial and Organisational Psychology (SIOPSA) are as follows:
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You can obtain relevant legislation from the Government Printers, Tel: (012) 334-4500
or fax: (012) 323-0009. These documents can be viewed at the following internet
addresses:
(Please note that the last 2014 amendment was declared null and void in a 2017 ATP press
release. You should however always mention the 2014 amendment as well as the 2017 press
release.)
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Other information you may find useful is your own organisation's policy on
assessment, appointments, promotion, training, affirmative action, job descriptions,
newspaper articles, networking (enquiries from people and institutions), conferences
you attend, and so forth.
Please note that this information is a study guideline on how the themes relate to the
learning outcomes and this information may not be copied or referenced as a
scientific source in your assignments.
This module is about the theory and practice of industrial psychological assessment
in general and in the South African work context specifically. It involves psychometrics,
which is the standardised scientific and objective method to analyse the characteristics
of individuals, groups and work environments. Psychometrics is used to predict
behaviour in specific situations. In this module, you will learn about the value and
purposes of psychological assessment in the work context; a variety of assessment
approaches and techniques; and the aspects that need to be considered to ensure fair
assessment practices. Industrial psychological assessment should always be applied
in the right, ethical and fair way in a particular context.
The content of this module forms the basis of all the other honours modules, since
psychological assessment is relevant to all the other disciplines. Psychological
assessment can be applied to personnel psychology, occupational psychological
health, organisational psychology and even consumer psychology.
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Since this module is theoretical rather than practical, we do not expect you to know
specific measures or techniques in too much detail. We do require that you acquire
knowledge about the general nature, usefulness and applications of at least four
personality and four cognitive measures, and have a good grasp of various
examples of behavioural assessments. You will also find that your study material
and assignments include practical application of theory.
The theoretical content of this module is, furthermore, of critical importance to your
further studies (e.g. Master's studies) and if you later wish to register as a
psychometrist and ultimately an Industrial Psychologist. If you intend to register as a
psychometrist, you have to complete a professional training module and practicum in
the use of psychological measures after you have completed your honours degree.
You should study the specific study themes as they relate to the study outcomes and
assessment criteria depicted in Table 2 above, using your prescribed and
recommended sources, stipulated in Section 4.
Below, in the discussion of each study theme, we indicate the relevant prescribed and
recommended sources you need to consult. The study themes overlap, so many of
the sources will be useful and applicable to more than one theme. You may also add
your own additional resources as long as they are scientific (i.e. not Wikipedia) and
relevant to the study theme.
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the general approach that is adopted; and the specific techniques that are applied.
These chapters and Murphy and Maree (2006) provide valuable information on the
development of cognitive theory and its application in cognitive assessment measures.
In Chapter 18, Moerdyk (2015) examines a variety of evolving issues, which include
the computerisation of the assessment process and assessment via the internet.
Computer-based assessment and report generation are now increasingly used in
many assessment methods. There are advantages and disadvantages to
technologically based assessment. The bottom line is that we cannot distance
psychological assessment from the reality of globalised technological advancement.
We should rather find ways to capitalise on the advantages thereof and continue to do
research and explore problematic issues in order to circumvent or minimise their
effect. Tippens (2009) and Joubert and Kriek (2009) provide important information on
best practices for online assessment. In Laher and Cockroft (2013) also discuss the
evolvement of computerised and online assessment and clarifies the benefits and
disadvantages (Chapter 29).
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There are numerous other basic concepts that integral to psychological assessment
theory and practice and you will come across them in the discussions. Make sure you
understand each of these concepts. Some examples include assessment centres,
competency-based assessment and psychometric characteristics such as validity and
reliability. You should also be able to demonstrate your understanding of core
concepts such as “standardisation”, “norms”, “bias” and “fairness”. References to help
you understand these concepts are provided throughout section 5 of this tutorial letter.
Apart from the concepts, you need to understand, psychological assessment theory
and practice are built on various approaches and theories to the development and use
of assessment measures. As such, you need to take cognisance of the theories that
underlie the development of cognitive, personality and behavioural assessments.
Different approaches to assessment measures development such as item response
theory and classical test theory as well as ideographic and nomothetic approaches to
assessment should form part of your foundational knowledge in this module. These
theories and approaches are highlighted in the thematic discussion in section 5.3 and
the psychological theory in 5.4 below.
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The Sixteen Personality Factor (16 PF) inventory, for example, assesses personality
and is, therefore, categorised as a personality-type questionnaire. The Differential
Aptitude Test assesses aptitude as a measurement construct and is, therefore,
regarded as a cognitive measure. A simulation exercise such as an in-basket exercise
assesses behaviour and is categorised as a behavioural assessment.
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what to assess and then identifying the psychological instruments to assess these
competencies. Choosing what to assess and which instruments to use are determined
by the purpose and the context of the particular assessment. Psychological
assessment is applied for a specific purpose in a specific context. We usually decide
to assess people for a particular reason within a particular organisational or personal
situation. For example, we may want to assess candidates in relation to the specific
job requirements (for selection purposes).
Assessment can be done for career counselling purposes to determine which career
may best suit a person. Depending on the application purpose of the assessment (e.g.
selection/development/performance appraisal), decisions of measures to include in
the assessment battery will be made. You would, for example, have a selection battery
including assessment measures that assess personality, cognitive ability and
behaviour. The job description is used to determine the specific criteria needed to be
successful in a specific post; and this criterion is then measured with the specific
assessment battery. As such, job-analysis techniques have been developed to
describe the contextual purpose of a particular assessment by defining the relevant
assessment criteria/selection criteria. The selection criteria are based on the job
requirements more recently referred to as the job competencies against which people
are assessed.
The job requirements or assessment criteria provide the link between WHAT is being
assessed (the particular measurement constructs) by means of a particular
psychological assessment tool, and what is required in the job. You can refer to
Chapter 14 of Moerdyk (2015) for a better understanding of the process underlying
assessment. Job requirements are determined by doing a job analysis. In terms of the
Employment Equity Act (EEA) (Act 55 of 1998 amended 2014), job analysis has
become a legal requirement for psychological assessment in the work context. In this
module, it is not important for you to know the nature and methods of job analysis –
those topics fall within the subject of Personnel Psychology. What is of importance in
this module, however, is the process that underlies psychological assessment in the
work context with job analysis being an essential step in the process.
Bartram (2004); Campion et al. (2011); Paterson and Uys (2005) and Potgieter and
Van der Merwe (2002) focus on different approaches to assessment in terms of a
recent area of interest, namely competency modelling. These articles provide sufficient
information for you to understand what competencies are; what the benefits of the
competency-modelling approach are; and how competencies can be developed. Job
analysis is still at the core of the competency modelling process. Job-related
competencies are determined through job analysis. Competencies refer to the
underlying characteristics of a person that are required for successful performance in
a particular job. Competencies provide the assessment criteria for decision-making in
companies irrespective of the level of assessment (individual, group or organisational
assessment).
The article by Foxcroft (2004), as well as Chapters 14, 15, 16 and 17 in Moerdyk
(2015) provide adequate information for you to develop a clear understanding of the
steps to follow in any assessment process, which is of particular importance in
IOP4861.
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The theory of emotional intelligence (EI) has also sparked different perspectives to
how EI is defined and measured. EI is mostly viewed from a competence perspective
and popular measures of EI, therefore, focus more on the construct from a
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Today we use personality measures to make predictions about how we expect people
to behave in the work place. Different perspectives of personality have also given rise
to the development of a variety of personality theories and personality measures as
discussed in Chapter 11 of Moerdyk (2015).
Two different perspectives can generally be identified in all approaches and theories
of personality, namely the ideographic and nomothetic approaches. The
ideographic view emphasises the uniqueness of the individual and focuses on
describing a person’s unique behaviour and preferences with no attempt to compare
people to one another or a generalised set of personality categories.
You can consult Moerdyk (2015), specifically Chapter 11, for a thorough review of
different theories of personality. It is interesting to see how the primary psychological
approaches/theories such as the psychoanalytic; the humanistic (including the
phenomenological and existential); need theory and the dimensional, trait or factor
theory/approaches have all determined different personality assessment techniques.
Examples of different personality assessment techniques can be found in section two
of Laher and Cockroft (2013) and Moerdyk (2015), Chapter 11. Personality measures
used in the SA work context are particularly more nomothetic by nature, such as the
16PF, 15FQ+, the MBTI, the BTI and OPQ (Moerdyk 2015, Chapter 11 and Laher &
Cockroft, 2013, Chapters 14, 15, 16, 17, 19 and 20). Ideographic measures pertain to
projective techniques and are rather used in clinical and diagnostic settings. Therefore,
you do not need to not know these measures.
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Psychological measures are developed from particular theories, and the relevant
theoretical concepts are operationalized as measurement constructs. Psychological
measures then measure the extent to which the theoretical constructs (measurement
constructs) are evident in people’s behaviour.
Psychometric theory entails the practical and statistical techniques used for
developing measures by analysing whether the measure assesses the relevant
measurement constructs with the best possible degree of certainty. Psychometric
theory proposes many assumptions or principles used in studying, measuring and
researching human behaviour. You should have knowledge of the two approaches
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that fall under psychometric theory, namely classical test theory and item response
theory.
The three parameters used are the discrimination index (a-parameter), the difficulty
index (b-parameter) and the guessing index (c-parameter). The difficulty index is the
proportion of individuals who answer the item correctly while the discrimination index
indicates the extent to which the item can discriminate between high and low
performers. Hambleton and Slater (1997) highlight some applications of IRT.
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Many major psychological measures are norm-based which means that the scores for
individuals are interpreted by comparing them with those of another group of people
previously defined as the norm group. Norms are empirically obtained by determining
how well a representative group of people performs in the specific assessment.
The group's performance is the basis for the norms of the measure. Moerdyk (2015,
Chapter 6) explains the use of norms when interpreting psychological scores and how
norms are defined, developed and reported. Claassen (1997) elaborates on concerns
about measurement norms in the study of cultural differences. Tett (2009) provides a
discussion on the importance of sample size during the development phase of norms
for personality measures.
You need to gain a proper understanding of the relation between norms, reliability and
validity.
Errors in psychological measurement occur for a number of reasons, for example, the
error may be technical – biased items or poor items that fail to give a valid or
consistent measurement of a construct. Errors may also be the result of the
assessment process in administering, scoring and interpreting measures and data.
The ‘human-nature’ factor, for example, the attitude of respondents towards the
measure; prejudice on the part of measurement instrument users or measurement
errors (e.g. the ‘halo effect’). As you probably know, coefficients of reliability and
validity also refer to error variances.
5.4.5 Bias
When using psychological measures, one of the core issues in comparing individuals
and groups is to ensure that bias is investigated in order to minimise inappropriate
interpretations. The Employment Equity Act (EEA) 55 of 1998 (amended 2014) states:
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(Please note that the last 2014 amendment was declared null and void in a 2017 ATP press
release. You should however always mention the 2014 amendment as well as the 2017 press
release.)
Bias is closely linked with validity and, thus, the relevance of the measurement
technique to measure what it is supposed to measure. A measurement technique may
be systematic and consistent, but if it does not measure what it is supposed to
measure, it becomes biased. Moerdyk (2015) briefly clarifies the term in Chapters 5
and 7; he regards bias as the ability of an assessment procedure to predict future
behaviour, irrespective of group membership.
Equivalence is related to bias – if scores are unbiased, they are equivalent and can
be compared across cultures. Four types of equivalence can be identified, namely
construct, structural, measurement unit and scalar (full score) equivalence. The study
of bias and equivalence of data (measurement scores) obtained in different countries
and for different cultures can enhance the quality of multicultural measuring
instruments (see the article in Van de Vijver & Rothman, 2004).
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Another term that is often used when item bias is investigated is "Differential Item
Functioning (DIF)", which specifically refers to differences in performance on an item
when different subgroups (of the same ability) are compared.
Over and above the steps to be taken when developing a psychological measure, you
need to be aware of cultural influences on measurement instrument development.
Several of the recommended articles elaborate on the challenges of assessment in a
multicultural environment (Bedell et al., 1999; Claassen, 1997; Foxcroft; 2004;
Foxcroft 2011; Paterson & Uys, 2005; Rupp et al., 2015; Van de Vijver & Rothman,
2004).
This section focuses on the different types of psychological measures used to assess
different psychological constructs as well as the various areas of application for which
psychological assessment is used in the work context.
You need to have knowledge of a number of psychological measures that are available
for use in the work context. Apart from the various chapters in Moerdyk (2015), you
can read about South African measures and applications in Laher and Cockroft (2013),
in the brochures and on the web pages of measurement instrument distributors (see
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section 3.2.3 of this tutorial letter). Psychological measures are broadly classified
according to the measurement construct they measure:
Firstly, there are measures for cognitive assessment, such as intelligence, aptitude,
performance, cognitive/learning potential and psychomotor characteristics. Standard
measures for cognitive ability mostly measure the products of prior learning (or what
we refer to as crystallised intelligence) and, therefore, rely heavily on the assumption
that all examinees have had comparable opportunities to acquire the skills and abilities
that are being measured. Perusing the websites of various distributors such as
Psytech and SHL will also lead you to different cognitive batteries for assessing verbal,
numerical and abstract reasoning measures, which we often use in the SA work
context. Moerdyk (2015, Chapter 10) also mentions a few such as the WAIS-III (Laher
& Cockroft, 2013, Chapter 2 for more detail).
We have not prescribed any articles discussing specific measures, because various
chapters in Laher and Cockroft (2013) are dedicated to specific cognitive measures.
Of specific interest for potential assessment in the work context are Chapters 10 (the
LPCAT) and 11 (APIL and TRAM-series). Moerdyk (2015, Chapter 14) also refers to
the measurement of cognitive complexity through the Career Path Appreciation (CPA)
measure. Prepare at least four cognitive measures as part of your assessment
‘toolkit’, so that you will be able to choose one or more of them when you are required
to propose an assessment battery in an assignment, in the examination or in practice.
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As we have indicated previously, that there are certain advantages to the competency-
based approach (such as job-relatedness), which have made it a popular approach to
ensure fair assessment. As such, behavioural assessment or competency-based
assessment may have a wide range of applications in more work-related contexts.
Behaviourally based or competency- based assessments include, for example,
simulation exercises and interviews. Bartram (2004) may also shed some light on
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this. Refer to the article by Levashina et al. (2014) as well as Chapter 16 of Moerdyk
(2015) for information on structured (or competency-based) interviewing as a
method of assessing behavioural tendencies. The assessment centre approach has
also become a popular and very useful method of holistic competency-based
assessment, because it incorporates behavioural assessment techniques with other
psychometric measures of personality and cognition. Chapter 17 of Moerdyk (2015)
and some articles comprehensively describe the nature and principles underlying
assessment centres – also see Rupp et al. (2015). As far as assessment centres are
concerned, you should pay particular attention to the following:
NOTE: Prepare at least four examples of measures for personality and four for
cognition for examination purposes. Study various examples of behavioural
assessment such as simulations used in assessment centres and the
structured/competency-based interview. Although you do not have to know the
‘technical detail’ of the instrument, you should be familiar with the general nature
and rationale on which a measure is based – you should know which measurement
construct is assessed, the broad nature of the measure (e.g. it measures Big 5
personality factors, or learning potential by assessing speed and accuracy etc). You
should also be able to identify for what these measures are used in the work context,
for example wellness assessment, career-counselling, selection and so forth. You
can expect questions such as the following:
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The techniques we discussed in the previous section are applied in a wide variety of
industrial psychology and human resource practices in the work context. These areas
of application are referred to throughout the discussions (i.e. in the literature) of the
different techniques, but the application of these techniques in the work context are
emphasised mainly by Moerdyk (2015, Chapters 14 and 15) and by Bartram (2004).
The primary uses of psychological assessment in the work context pertain to the
selection and development of employees. Different measures are used for selecting
employees on different levels (individual, group and organisational levels) of the
organisation. In terms of development, organisations assess employees to identify
their learning potential and trainability, but also their general leadership potential.
Career assessments are directed at empowering people’s career choices and
developing their strengths as does assessments of wellbeing such as the PCQ.
Assessment centres are an important aspect of applied assessments, especially in
the assessment of managerial development and selection (Moerdyk, 2015, Chapter
17).
You should be able to write about the types of applications in more detail; and to
indicate relevant measures in different areas of application. You should also study the
following applications of psychological assessment in the work context:
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and Van Staden (1999) contain a discussion of various factors concerning prejudice
in psychological assessment, in general, particularly in South Africa.
In Chapter 7, Moerdyk (2015) refers to fairness as equal outcomes for all groups;
equitable treatment – including reasonable accommodation – of all groups during
assessment; participants having equal opportunity to experience and learn aspects
that, at a later stage, may affect their performance during assessment; and the
absence of predictive bias. A significant feature of fairness is that it cannot be
described in absolute terms. Therefore, you cannot refer to a measure as fair or unfair;
it should rather describe it as fair to a greater or lesser degree. The individual, social
and organisational consequences of fairness in general, and the predictive validity of
results in particular, are discussed in Chapter 7 of Moerdyk (2015). This chapter
provides a detailed discussion of approaches to ensure fairness in assessment.
Psychological practice in South Africa is regulated by law and governed by the HPCSA
under which the Professional Board for Psychology falls and also by the Board for
Personnel Practitioners (Tel: 011 488-8045; e-mail: sabpp@pixie.co.za). The
regulatory documents published by the HPCSA for professionals registered under the
HPCSA Act prescribes the scope of practice of psychologists in general by specifying
their right to perform certain tasks and their accountability in practicing the profession.
As such, psychometrists and psychologists practicing psychological assessment need
to adhere to HPCSA guidelines in terms of ethical conduct, training and registration
requirements and the use of registered psychological measures. These guidelines are
stipulated in the following documents (see also section 4.4.1) which can be obtained
from www.hpcsa.co.za and follow the link to the Professional Board of Psychology:
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Laher and Cockroft (2013, Chapter 28) as well as Moerdyk (2015, Chapter 9) also
discuss these ethical conduct requirements.
As you work through the study material, you should compile a competency profile
for the psychometrist or psychological assessor. In other words, the knowledge,
thought processes, skills and other characteristics such a person should possess if he
or she is to be a successful psychometrist or assessment practitioner. Consult Form
94 for information about the requirements to register as a psychometrist. Only
registered psychologists may practise certain therapeutic or counselling methods.
They may use all levels of measures if they have had the required training and may
control all assessment activities carried out by psychometrists and registered
counsellors. Registration as an industrial psychologist requires a master's
qualification with 12 months' practical training (internship) in various industrial
psychological or human resource activities (Moerdyk, 2015, Chapter 9).
You should also be aware of the ways in which psychological measures are classified
by the Professional Board of Psychology. In this regard you can also look at Moerdyk
(2015, Chapter 9) to gain an understanding of how measures classification has
evolved in the South African context. The classification of a measure as a
psychological measure regulates matters such as how and by whom these
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You should also take note of the latest legislation on assessment in South Africa,
especially legislation relating to applications in the work context. Take special note of
the role of psychological assessment for the purpose of employment and employment-
related decisions (Laher & Cockroft, 2013, Chapter 28; Theron, 2007). You may obtain
a copy of this legislation from your employer or request it from the relevant state
department (see 4.4.2). The most important assessment related regulations are
contained in the Employment Equity Act 55 of 1998 (EEA) (Act 55 of 1998 amended
2014). This Act covers unfair discrimination in detail and determines, specifically, that
(Please note that the last 2014 amendment was declared null and void in a 2017 ATP press
release. You should however always mention the 2014 amendment as well as the 2017 press
release.)
formal qualifications;
prior learning;
relevant experience; or
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Other Acts, such as the Health Professions Act of 1974 have a bearing on who can
practice psychological assessment and the Skills Development Act of 1998 has a
bearing on how we practice psychological assessment.
On completion of this module, you should not just be able to discuss the theoretical
aspects of the module, but also integrate information across themes and apply it in
practical, real-life problems in the work context. You should be able to integrate and
apply your knowledge of various types of measures, of psychometric requirements
and of the legal and ethical context that affect how we assess in various areas of
application. Look at the assessment criteria of outcome 6 – they all relate to the
integration and application of knowledge and theory you gained in this module.
6 STUDY PLAN
In your Study @ Unisa booklet, you will find guidelines and a schedule for general time
management and planning skills. Below is a brief study plan you should follow for
IOP4861 to ensure that you keep abreast of the learning process as the year
transpires. Note that the activities commence on registration:
Activity Timeline
Log on to myUnisa and obtain a library pin Before 30 March 2020
Download Tutorial Letter 101 and read it carefully By 15 April 2020
Obtain the prescribed book By 30 April 2020
Request recommended book from the library
Download e-reserves (articles and Foxcroft & Roodt 2005,
Chapters 2, 16 and 17)
Read section 5 in Tutorial Letter 101 again (study themes)
Read through Assignment 1 and identify relevant 15 May 2020
resources from prescribed and recommended material
Engage in a discussion forum on myUnisa as part of
Assignment 1 preparation
Complete Assignment 1 Due on 25 May 2020
Work through the feedback on your assignment 1 and the 30 June 2020
feedback tutorial letter and make sure that you understand
why marks were allocated or not.
Read through Assignment 2 and identify relevant 15 July 2020
resources from prescribed and recommended material
Engage in a discussion forum on myUnisa regarding
Assignment 1 feedback and Assignment 2 preparation
Complete Assignment 2 Due on 1 September 2020
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Activity Timeline
Engage in a discussion forum on myUnisa regarding 15 November 2020
Assignment 3 topics
Engage in a continued discussion forum on myUnisa
regarding examination preparation
Prepare Assignment 3 topics as examination preparation By 30 December 2020
Familiarise yourself with Assignment 3 feedback in
Tutorial Letter 202 and do self-evaluation
Prepare for the examination by studying the learning By end of January 2021
themes (section 5) as informed by the prescribed book
and various recommended articles and book chapters
Examination Early February 2021
This module does not include any practical training in the use of psychometric
measures, which is required for registration as a psychometrist. If you wish to
register as a psychometrist after completion of your honours degree at UNISA,
you should apply for a professional training programme at an accredited
institution. Although this is a theoretical module, we do try to provide you with
as many practical applications as possible (in your study material and in your
assignments).
8 ASSESSMENT PLAN
Three assignments are set for this module. Assignments 01 and 02 are used to
constitute your year mark and the year mark contributes 30% towards your final mark
for IOP4861.
The average of your marks for the two assignments makes up your year mark:
NOTE: You need a subminimum year mark of 40% for admission to the
examination.
Assignment 03 does not count towards your year mark and should NOT be
submitted. Assignment 03 is a self-assessment and the mark guide for the
assignment will be provided to you.
Your final mark for the module is made up of the year mark (30%) and the examination
mark (70%):
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The combined weighted average of your year mark and examination mark should be
50% or higher in order for you to pass the subject. However, you have to obtain a
minimum of 40% in the examination, regardless of your year mark. If you obtain
less than 40% in the examination, you will fail.
The assignments for this module are given in APPENDIX A of this tutorial letter.
Assignments are numbered consecutively per module, starting from 01. Please use
the unique assignment numbers (indicated below) on the cover page of your
assignment:
Feedback on the first two assignments will be sent to you in a feedback tutorial letter
approximately two weeks after the due dates for these assignments have expired.
You may submit written assignments either by post or electronically via myUnisa.
Keep a copy of your assignment and retain proof of its submission. For detailed
information and requirements as far as assignments are concerned, see Study @
Unisa. To submit an assignment via myUnisa:
NOTE:
Assignments may not be submitted by fax or e-mail to lecturers.
Extension to assignment due dates may only be granted by the primary lecturer
(grobls@unisa.ac.za) and only for a maximum of 2 weeks after the due date.
Extension of the due date can only be granted to valid application substantiated
with proof. The application for extension of the due date needs to be e-mailed
before the actual due date of the assignment. The e-mail from the primary
lecturer granting extension should be attached to the late submission to avoid
being penalized. Late submissions (without permission of extension) will be
marked with comments but a mark of 0% will be captured.
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Assignment questions are based on the prescribed book, recommended book and e-
resources as well as the additional information resources indicated in section 4. When
marking your assignments, we take into account not only your knowledge and
understanding of the theoretical contents and concepts, but also your application
skills and whether you are developing certain attitudes towards your learning
experiences. You should also assess how well you are doing and reflect on the value
of your learning experiences through self-assessment (section 10). Thus, during
assessment the following are important:
8.5 Plagiarism
Plagiarism entails taking another person’s work or ideas and presenting it as your own.
Plagiarism is an extremely serious offense and equal to academic fraud. UNISA
regards it as a criminal offense.
You should be aware of what plagiarism involves and refrain from plagiarism
when preparing your assignments. As a registered UNISA student you agree to
adhere to UNISA’s policy on plagiarism and that you are aware of the
consequences of plagiarism for this module. This may include receiving ZERO
for the given assignment or for all your assignments and even failing the module
(depending on the severity of the plagiarism). We can also submit the case for
disciplinary inquiry.
Even if you do not mean to plagiarise, doing it has important consequences. Do not
copy and paste from articles, tutorial letters or the work of fellow students. Rephrase
and structure arguments in your own words. When you do quote or paraphrase
someone’s work from an article or tutorial letters – do it in order to substantiate and
build your own argument and remember to cite the source.
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9 THE EXAMINATION
This module is offered in a year period, which means that you will write the examination
in the January/February 2021 examination period.
PLEASE NOTE: It is your responsibility to confirm the date, time and venue of your
examination. The myUnisa website and the Study @ Unisa booklet contains detailed
information on issues related to examinations such as supplementary examinations
and the contact details of the Examination department. The Examination department
will provide you with more information regarding the examination in general,
examination venues, examination dates and examination times. The examination date
should also be visible on the schedule on myUnisa later during the year.
Although all the assignments may be taken as examples of the types of questions that
may be asked in the examination, we cannot possibly cover all the questions that could
be asked. All the examination questions are based on the study themes and the
learning outcomes.
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The three chapters from the Foxcroft and Roodt (2005) book (part of e-
resources) – these also contain information you can use to supplement your
preparation on specific themes (history, moderating factors and future trends) for
the examination.
Recommended documents relevant to the psychological assessment as a
profession (i.e. documents from the HPCSA) - only to the extent that the
information forms part of the study themes. You may find overlaps with Moerdyk
(2015), and your recommended material. These documents will help to deepen
your understanding and knowledge of the training and registration as a
psychometrist, classification of measures and the ethical code.
You will receive more information on the examination in Tutorial Letter 202, which will
be sent to you during the year (after assignment 2’s due date).
Note that you will be required to do self-evaluation for each assignment. The lecturers'
assessment of your assignment answers will include an evaluation of your self-
evaluation. The self-evaluation constitutes 10% of your mark for an assignment. The
self-evaluation consists of the questions below which should be attached at the back
of each assignment in no more than 20 words per question:
(1) Give yourself a mark for this assignment and motivate why you give yourself
this mark.
(2) Indicate where in the assignment did you struggle and why?
(3) Which of the prescribed and/or recommended sources did you find most useful
and which additional sources did you use (if any)?
(4) How much time did you spend on the assignment?
(5) How relevant are the sources provided for this paper to the realities, for
example, of industrial psychological assessment in the South African work
context?
(6) Did the assignment tasks add value to the application of your knowledge and
skills in the workplace? Please explain the application value.
(7) What aspects of the module, study material and your learning experience would
you like to improve? How?
(8) How would you describe the quality of the learning material (tutorial letter,
articles, prescribed book and recommended book)?
(9) Do the assignment tasks reflect the learning outcomes?
(10) Was the lecturer and/or administrative support of an expected standard?
Please note: These questions will assess your achievement of the outcomes and your
use and/or development of specific competencies.
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12 CONCLUSION
We hope that you will find this module challenging but also rewarding to your career
aspirations. Best of luck in successfully completing it.
UNISA
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APPENDIX A: ASSIGNMENTS
Dear Student
This Appendix contains your two assignments (i.e. Assignment 01 and Assignment
02) as well as Assignment 03, which is for self-assessment.
ASSIGNMENT 01
Marks: 100
Due date: 25 May 2020
Unique number: 846793
This is the first assignment for IOP4861. Refer to section 8.3 in this tutorial letter on
HOW to submit your assignment via myUnisa.
This assignment consists of three (3) sections of which you have to answer all the
questions to ensure you receive a mark out of 100.
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TOTAL: [100]
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ASSIGNMENT 02
Marks: 100
Due date: 1 September 2020
Assignment unique number: 613733
This is your second assignment, which will constitute your year mark for IOP4861
together with Assignment 01. Remember you require a year mark of at least 40% to
be admitted to the exam. The purpose of this assignment is to guide you through the
module-related theoretical themes and to integrate and apply the theory in a specific
context.
This assignment consists of three (3) sections of which you have to answer all the
questions to ensure you receive a mark out of 100.
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5. How relevant are the sources provided for this paper to the realities, for example,
of industrial psychological assessment in the South African work context?
6. Did the assignment tasks add value to the application of your knowledge and
skills in the workplace? Please explain the application value.
7. What aspects of the module, study material and your learning experience would
you like to improve? How?
8. How would you describe the quality of the learning material (tutorial letter,
articles, prescribed book and recommended book)?
9. Do the assignment tasks reflect the learning outcomes?
10. Was the lecturer and/or administrative support of an expected standard?
Total 10 marks
TOTAL: [100]
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Assignment questions
4.1 Explain why a transition took place that replaced the use of classical test
models with that of item response theory (IRT) models. (15)
4.2 Motivate to the line managers the importance of using the LPCAT to
assess the cognitive potential of supervisors on the factory floor for
promotion purposes. In your motivation, explain why the LPCAT (or any
other cognitive potential evaluation tool you may prefer) is in line with
EEA requirements to ensure fair and unbiased assessment of the
cognitive potential of the supervisors. (15)
[30]
©
UNISA 2020
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