Indian Buddy Checklist

Job Title: Food & Beverage Assistant Department: Food & Beverage
Name of the Employee: Trainer:
Joining Date: Task list completion Date:

Date Trainee Trainer’

S when ’s s
TASK LIST IN-HOUSE SERVICES
# complet Signatu Signatur
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Knowledge about Trident Bandra Kurla
● Location
● Architect and Interior designers,
Landscape.
● Number of rooms, categories and their
location.
● Number of restaurants, their timings,
1. cuisine specialty, types of menu, location,
extension numbers, any promotions/
festivals
● Spa and Fitness center facilities, timings
● Hotel shops, timings, type of items for sale
● Concierge, Trident meetings and Laundry
facilities.
●Who’s who of the company
Knowledge about Butler services
● Concept of Butler service
2. ● Location and extension number of Butler
pantry

3. Knowledge about ADD

● Location, timings and extension number of
the Restaurant
● Concept and Features of the restaurant

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 Indian Buddy Checklist

and food stage.

● Type of cuisine, number of covers, seating
plan, table numbers.
● Promotions in the restaurant
● Reservation/Cancellation policy and how to
take a table booking.
Knowledge about Italian
● Location, timings and extension number of
the Restaurant
● Concept and Features of the restaurant.
4. ● Type of cuisine, number of covers, seating
plan, table numbers.
● Promotions in the restaurant
● Reservation//Cancellation policy and how
to take a table booking.
Knowledge about Indian
● Location, timings and extension number of
the Restaurant
● Concept and Features of the restaurant
5. ● Special regional cuisines of the restaurant.
● Type of cuisine, number of covers, seating
plan, table numbers.
● Reservation/Cancellation policy and how to
take a table booking.
6. Food Menu Knowledge –
● ADD menu specifications of Appetizers,
Soups, Pizza, Pasta, Main course, Desserts
● Menu specifications of Indian set meal, A la
carte Menu, Regional specialty menu
● Knowledge of accompaniments and their
service
● Knowledge of Menu prices

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 Indian Buddy Checklist

● Knowledge of low calorie items, vegetarian

items
● Knowledge of highest selling items in ADD,
Indian and Italian
● Menu specifications of Italian Appetizers,
Soups, Main course, Desserts.
● SOP to take the guest to see fresh fish in
the fish tanks in the kitchen.
Beverage Menu knowledge -
● Knowledge of Wine list, wine
recommendations
● Cocktails, highest selling/ popular cocktails
7. ● Beer, Whisky, Gin, Vodka, Rum, Tequila –
Brands on the menu and their prices
● Liqueurs, grappa ,dessert and liqueur
combinations
●Beverage menu prices
Knowledge about
Timings
Cuisine concept
Service concept for:
Delicatessen
Crew lounge
Pool bar
Club lounge
8. Handling Telephone Calls
● Know the standard phraseology and
procedure for answering an incoming call,
transferring a call, putting a call on hold,
taking a call from hold.
● How to make local calls for guests.
● How to receive call/ message for a dining

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 Indian Buddy Checklist

guest.
● Basic phraseology used in service
● How to use guest name in all guest
9. interactions
● How to ascertain room numbers of resident
guests
1 ● Silver service
0. ●Basic restaurant standards
Service of different types of tea/ coffee
● How to set up a tea/ coffee tray for guest
● How to operate the Coffee machine
1
● How to clean a Coffee machine
1.
● How to prepare a pot of tea
● How to serve herbal tea
●How to serve milk with tea/coffee.
Beverage service
● How to take beverage orders
● Knowledge about wine and food matching
1 ● How to prepare a wine cooler
2. ● How to present and open a bottle of wine
● How to serve other alcoholic beverages,
with a mixer, on the ice, straight up
● How to serve non-alcoholic beverages
● How to present a newspaper/ magazine to
1
a guest
3.

1 Micros Training
4. ● How to change the serving period on
Micros
● How to open a check under a table number
in Micros
● How to punch an order in Micros
● How to modify an order in Micros

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 Indian Buddy Checklist

● How to print a check in Micros

● How to settle a check signed to a guest
room.
● How to settle a check paid by cash
● How to settle a check paid credit card.
● How to check stocks and take inventory
● How to make requisition and pick-up store
1
items
5.
● How to exchange linen
● Breakage procedure
1 ● The maintenance of the diya wall.
6.

SUMMARY OF PROGRESS:

Buddy’s evaluation of Trainee’s progress during Training:-

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 Indian Buddy Checklist

Manager’s evaluation of Trainee’s progress during Training:-

Has the employee met the Training Plan criteria of target learning
dates? YES/ NO

This certifies that ________________________ has successfully completed

Orientation Training course at Indian restaurant.

Trainer’s Signature and Date Trainee’s Signature and Date

Department Head’s Signature and Training Manager’s Signature and

Date Date

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