PMP EXAM QUESTIONS – PROJECT SCOPE MANAGEMENT

1. A work breakdown structure is an input to all of the following EXCEPT:

A. Estimate Costs
B. Perform Quality Assurance
C. Define Activities
D. Identify Risks

2. Which of the following is NOT addressed in the scope management plan?

A. How to determine the correctness of the deliverables

B. How to develop the WBS
C. How the project activities will accomplish the scope
D. How to obtain the acceptance of the deliverables

3. Scope decomposition involves subdividing the major project deliverables into smaller pieces to:

A. Provide more activities to assign to resources, and allow for lower estimates.
B. Improve the accuracy of estimates, define a baseline for performance, and assist with
responsibility assignments.
C. Provide the project duration, provide project control, and assign control charts.
D. Assist in stakeholder assignment to project activities with specified start and end dates.

4. Which of the following is a basic rule or guideline for developing a work breakdown structure?

A. It has to list, in chronological order, every activity that needs to be done to complete the
project.
B. It has to be organized by functional areas.
C. Each level of a work breakdown structure is a smaller segment of the level above.
D. The first row has to describe the products of the project.

5. If a customer is not happy with a project deliverable. What is your BEST course of action?

A. Meet with the team to determine changes needed.

B. Determine why the customer is unhappy with the deliverable.
C. Meet with the customer and offer a substitute project deliverable.
D. Tell the customer the deliverable meets the scope of work and get the customer's agreement
to proceed.

6. Prior to acceptance of the project scope statement, senior management has imposed a project
delivery date. To whom is the project manager MOST accountable?

A. Project team
 B. Senior management
C. Customer
D. Project sponsor

7. The cost performance index (CPI) on the project is 1.13, and the benefit cost ratio (BCR) is 1.2.
The project scope description was created by the team and stakeholders. Requirements on the
project have been changing throughout the project. No matter what the project manager has tried
to accomplish in managing the project, which of the following is the project manager MOST
likely to face in the future?

A. Having to add resources to the project

B. Making sure the customer approved the project scope
C. Not being able to measure completion of the product of the project
D. Having to cut costs on the project and increase benefits

8. In project planning, it becomes apparent that factions within the client's company have
significantly different views on how the project will be structured and how the deliverables will
be defined. Which of the following is the BEST thing to do?

A. Make sure the terms and conditions of the contract are clear.
B. Work with leadership from each area to collaboratively engineer a mutually acceptable
solution.
C. List the consequences of changes in the requirements section of the contract
D. Ask the client when they will be in agreement on the project requirements.

9. If a project manager in the process of validating the scope of a deliverable with the customer.
What is the MOST important thing the project manager has to ensure?

A. Timeliness
B. Acceptance
C. Accuracy
D. Completeness

10. If a project manager and her team worked together to develop a work breakdown structure. But,
it seems project team members are doing work that is not included in the work breakdown
structure. The purpose of a work breakdown structure is to:

A. Provide senior management with a high-level view of the project scope.

B. Include the work required to develop the products of the project.
C. Guide the cost estimate for a project, not how the work is done.
D. Include the total project scope, or all of the work that has to be done to complete the project.
11. During a meeting with some of the project stakeholders, in case the project manager is asked to
add work to the project scope. The project manager had access to correspondence about the
project before the project charter was signed and remembers that the project sponsor specifically
denied funding for the scope mentioned by these stakeholders. The BEST thing for the project
manager to do is to:

A. Let the sponsor know of the stakeholders' request.

B. Tell the stakeholders the scope cannot be added.
C. Add the work if there is time available in the project schedule.
D. Evaluate the impact of adding the scope.

12. If a project manager has just been assigned to a new project and has been given the approved
project charter. The FIRST thing the project manager has to do is:

A. Confirm which stakeholder had input to the scope.

B. Develop a project scope statement.
C. Analyze project risk.
D. Begin work on a project management plan.

13. After the kickoff meeting, if two team members engage in a casual conversation about the project
objectives and deliverables. It is clear they heard different messages during the meeting. One
team member is so adamant that the other team member gives up arguing the point. In talking to
the project manager, the second team member confirms that the first team is mistaken. At this
point, what is the BEST course of action?

A. The second team member will send the other team member an e-mail describing what he
discovered.
B. At the next project meeting, the project manager spends time reviewing the documented
project scope statement for the purpose of identifying this and other false assumptions.
C. The project manager sends out an e-mail to the team restating the project objectives and
deliverables.
D. At the next project meeting, the team member will ask the mistaken team member to describe
his interpretation so the project manager can get everyone on the same page.

14. Which of the following cause the MOST misinterpretation of the project scope statement?

A. Small variations in size of work packages or detail of work.

B. Too much detail
C. Poor pattern, structure, and chronological order
D. Imprecise language

15. In case a new project manager is being mentored by a more experienced, PMP-certified project
manager. The new project manager is having difficulty finding enough time to manage the
project because the project scope is being progressively elaborated. The PMP-certified project
manager advises that the basic tools for project management, such as work breakdown structure,
 can be used during project executing to assist the project manager. For which of the following
can a work breakdown structure be used?

A. Showing the functional managers for each team member.

B. Showing calendar dates for each work package.
C. Communicating with the customer.
D. Showing the business need for the project.

16. A project is ending one of its phases. What has to be done before moving on the next phase?

A. Scope management
B. Validate Scope
C. Management meeting
D. Team meeting

17. Which of the following needs to be completed before resources can be finalized for the project?

A. Bar chart
B. Estimates
C. Work breakdown structure
D. Validate Scope

18. Which of the following techniques is the BEST way to determine project requirements?

A. Delphi technique
B. Expert interviews
C. Pareto analysis
D. Earned value analysis

19. The requirements management plan is an output of:

A. Define Scope
B. Collect Requirements
C. Plan Scope Management
D. Develop Project Management Plan

20. If a scope change is made on the project and you have determined the effect on the schedule,
performed integrated change control, and adjusted the project baselines and the project
management plan. What is the NEXT thing to do?

A. Change the work breakdown structure

B. Notify stakeholders affected by the change
C. Submit the change to the change control board for approval.
D. Look for impacts to cost.
21. If you have a signed project charter and a scope management plan, and are in the process of
developing project scope statement. You have asked the team for input to ensure the project
scope statement is complete. However, the team is struggling with defining the scope. Which of
the following BEST describes the problem?

A. The project objectives were not identified before the project scope statement was begun.
B. The team is in the Define Scope process and needs the project scope statement as an input.
C. The team is working on the project scope statement without the benefit of organizational
process assets.
D. A WBS was not completed before the project scope statement was begun.

22. If one of the stakeholders on the project contacts the project manager to discuss some additional
scope he would like to add to the project. The project manager asks for details in writing and then
works through the Control Scope process. What will the project manager do NEXT when the
evaluation of the requested scope is complete?

A. Find out the root cause of why the scope was not discovered during project planning.
B. Ask the stakeholder if there are any more changes expected.
C. Complete integrated change control.
D. Make sure the impact of the change is understood by the stakeholders.

23. Project assumptions are documented in the:

A. Project scope statement.

B. Scope management plan.
C. Stakeholder management plan.
D. Requirements traceability matrix.

24. In case a graphic designer on the project recommends a blue background for the marketing
materials, while the customer strongly argues for red. The graphic designer explains that, in color
psychology, blue is more calming and is likely to generate a better reaction from potential buyers.
A decision has to be made today. How will this requirements conflict be resolved?

A. Use the Delphi technique to get a consensus of outside experts.

B. Use red.
C. Use blue.
D. Compromise between the two options and use purple.

25. Business requirements include:

A. Why the project was undertaken.

B. What stakeholders want to gain from the project.
C. Project requirements
 D. Training and rollout plans.

26. The project manager may wish to use the Delphi technique to obtain expert opinion on some
difficult technical issues she's facing. What would she be careful to do?

A. Compare information and work toward a single opinion.

B. Meet together with the experts to obtain consensus.
C. Make sure the experts consulted are recognized for their input.
D. Consult the stakeholders.

27. During the completion of project work, the sponsor might ask the project manager to report on
how the project is going. In order to prepare the report, the project manager asks all team
members what percent complete their work is. There is one team member who has been hard to
manage from the beginning. In response to being asked what percent complete he is, the team
member asks, "Percent complete of what?" Being tired of such comments, the project manager
reports to the team member's boss that the team member is not cooperating. Which of the
following is MOST likely the real problem?

A. The project manager did not get buy-in from the manager for the resources on the project.
B. The project manager would have had a meeting with the team member's boss the first time
the team member caused trouble.
C. The project manager did not assign work packages.
D. The project manager did not develop an adequate reward system for team members to
improve their cooperation.

28. The development of the scope baseline can BEST be described as involving:

A. The functional managers

B. The project expediter
C. All the stakeholders
D. The project team

29. If the customer requested a modification to the product after two months into design project. The
change was made without notifying the project manager. During final testing, results were
different than what was planned for. This scenario is BEST thought of as an example of which of
the following?

A. Poor development of the quality management plan

B. Poor adherence to the communications plan
C. Poor definition of the test plan
D. Poor scope control

30. Product scope management involves the requirements that relate to the product of the project.
Project scope management involves:
 A. All work included in the scope management plan.
B. The work the project manager will do to manage the project.
C. The work the project will do to deliver the product scope.
D. The entire work of the project, including the product scope.

31. Who determines the project scope requirements of a new project?

A. The customer
B. The stakeholders
C. The project manager
D. Senior management

32. When a project begins to deviate from the requirements, it is BEST for the project manager to:

A. Use alternative methods to measure the achievement of requirements.

B. Redo the collect requirements process.
C. Recommend ways to rectify the situation.
D. Change the requirements to meet the current results of the project.

33. Which of the following is an output of the Collect Requirements process?

A. Project scope statement

B. Work breakdown structure
C. Requirements traceability matrix
D. Change requests

34. Which of the following is NOT a correct statement about collecting stakeholder requirements?

A. Competing requirements are best identified and addressed during project executing.
B. Meetings can be an effective method of resolving competing requirements.
C. Competing requirements are usually resolved in favor of the customer.
D. Negotiations may be required to resolve competing requirements.

35. A tool to collect requirements in which stakeholders group requirements by similarities is:

A. Multi-criteria decision analysis

B. Context diagramming
C. Affinity diagramming
D. Mind mapping

36. A project manager may use .................. to make sure the team members clearly know what work
is included in each of their work packages.
 A. The product scope
B. The WBS dictionary
C. The project scope statement
D. The schedule

37. During which part of the project management process is the project scope statement developed?

A. Monitoring and controlling

B. Planning
C. Initiating
D. Executing

38. Which of the following is NOT part of the Define Scope process?

A. Inspection
B. Facilitated workshops
C. Alternatives generation
D. Product analysis

39. If a new project manager has asked you for an advice on developing a work breakdown structure.
After you explain the process to her, she asks you what software she will use to create the WBS,
and what she would do with it when it is completed. You might respond that it is not the picture
that is the most valuable results of creating a WBS. It is:

A. Team buy-in.
B. A bar chart.
C. A list of risks.
D. Activities.

40. Which of the following is shown in a context diagram?

A. Risks
B. Scope options
C. Communication channels
D. Interfaces

41. If a project manager receives a deliverable from one of the team members to provide to the
customer. While looking at the deliverable, the project manager notes that the document is
smaller than what he expected and does not contain what he thought it would. The project
manager has to FIRST:

A. Contact the team member's manager to get that person additional training
B. Discuss it with the team member.
 C. Validate Scope.
D. Audit the development process.

42. If a project manager believes that modifying the project scope may provide added value for the
customer. What would the project manager do?

A. Change the project's objectives

B. Contact the customer to determine if the change adds value.
C. Change the scope baseline
D. Call a meeting of the change control board.

43. Which of the following is a KEY output of the Validate Scope process?

A. Improved schedule estimates.

B. An improved project management information system
C. A more complete scope management plan
D. Customer acceptance of project deliverables.

44. If a team member determine the scope for her activity is no longer valid. She comes to you for
advice on making the change. To which of the following documents will you refer to make this
change?

A. The cost management plan.

B. The project management information system
C. The scope management plan.
D. The work authorization system.

45. A work breakdown structure numbering system allows the project team to:

A. Identify the level at which individual elements are found.

B. Provide project justification.
C. Systematically estimate costs of work breakdown structure elements.
D. Use it in project management software.

46. If a project manager is concerned about the amount of gold plating that has occurred on past
projects. All the following would NOT be of use in controlling gold plating EXCEPT:

A. A staffing management plan.

B. A work breakdown structure dictionary
C. A project charter
D. A risk management plan
47. Which of the following are ALL approaches to group decision-making?

A. Majority, plurality, and Delphi

B. Unanimity, multiplicity, and majority
C. Majority, plurality, and facilitating
D. Nominal group, dictatorship, and multiplicity

48. All of the following statements about work breakdown structures are true EXCEPT:

A. They prevent work from slipping through the cracks.

B. They provide a basis for estimating the project.
C. They help to organize the work.
D. They are developed by the project manager.

49. A project manager can BEST resolve the differences between the requirements of one
stakeholder and those of another by making which of these statements?

A. Let's look at why there is a difference of opinion on the requirements.

B. There are many points on which we agree. I am certain if we focus on them, we will find a
solution.
C. This discussion is getting too heated. Let's regroup to solve the problem tomorrow.
D. I have made the decision to resolve the problem this way.

50. Which of the following includes the processes required to ensure the project includes all the work
and only the work required to complete the project successfully?

A. Customer satisfaction management

B. Time management
C. Scope management
D. Cost Management