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Visi adalah sebuah angan-angan atau imajinasi dari seorang tentang usaha atau bisnis diri anda di suatu

saat nanti;

- Wawasan yang menjadi tolak ukur arah gerak pertumbuhan bisnis


- Sosok usaha anda di saat yang akan datang seperti apa
- Bentuk usaha anda sebesar apa
- Imajinasi dari posisi bisnis dan ke mana bisnis anda mau di bawa? Apakah menjadi yng terbesar?
Nomor satu di bidang apa nanti?

Untuk itu visi :

- Simple, Sederhna, sehingga mudah dipahami, diimajinasikan, dibayangkan besar


- Measureable, bias diukur
BUSSINES PLAN, FREDY RANGKUTI
CEDF.COM

SCORE
MIKE McKEEVER

D. Describe Your Business

What is your good idea? What business do line, hoods and


you fire extinguishing systems. On the other
want to be in? It’s time to look at the hand, by
specifics. Let’s not serving fried foods you will save a lot
say you want to open a restaurant. What of
will you money in the kitchen, but maybe you’ll go
serve? What will your sample menu look broke
like? What when all the grease addicts go next door.
equipment will you need? Note that Or suppose you want to sell DVDs, games,
including or
french fries means you’ll have to install digital cameras. Do you plan to have a
frenchfryers, grease traps in the sewer service
department? If so, will you make house may be
calls, or too complicated for you to run efficiently.
only accept repairs at your store? What As a
sort of security system will you install to general rule, small businesses work best
protect your inventory? What about selling when
component sound their owners know exactly what they are
systems or home entertainment centers? about
What and strive for simplicity.
about competition from nearby retailers? • Retail. Retail businesses buy
Answers to these types of questions will merchandise
be from a variety of wholesalers and sell it
crucial to the success of your venture and directly to consumers. Some retailers
to provide service and repair facilities, while
writing your business plan. Let me tell you most
from do not. Most retailers just take in the
hard, personal experience that you need a goods
written and mark up the price, sometimes
document—even if you’re sure you know doubling
exactly their purchase price to arrive at a sales
what your business will do. price.
With this foundation document to refer to, Supermarkets, mail order catalogue
you merchants, computer stores, dress shops,
are less likely to forget your good plans department stores, and convenience
and marts
resolutions in the heat of getting your are retailers.
business • Wholesale. Wholesalers buy
under way. Any changes you later make merchandise
can be from manufacturers or brokers and resell
made both consciously and with the goods to retailers. Normally, a
consideration. wholesaler maintains an inventory of a
To write a complete description of your number of
proposed business, simply follow the lines. A wholesaler normally does not sell
suggestions to consumers in order to avoid competing
on the next few pages. with his retailer customers. Wholesalers
1. Identify Your Type of usually offer delivery service and credit to
Business customers. This type of business is
characterized by low gross profit margins
Find the business category listed below
(sometimes varying between 15% and
that most
33% of the
closely matches your business. You’ll use
wholesaler’s selling price) and high
the
inventory investment.
description that follows as a reference
Wholesalers typically buy in large lots
when you
and sell in smaller lots. Like retailers, they
describe your own business.
seldom make any changes to the
Each of the business categories
products.
requires
Most wholesalers aren’t well known to the
different skills to run efficiently. Many
general public.
small
• Service. People with a particular skill
businesses involve one or two types of
sell it
business
to consumers or to other businesses,
in the same endeavor. But if your idea will
depending on the skill. The end product of
involve you in several types of business, it
a service business is normally some sort of on to another project. Other examples of
CHOOSING THE RIGHT BUSINESS 3/5 project developers include someone who
advice or the completion of a task. buys, restores, and sells antique cars and
Occasionally, a service business sells someone who purchases dilapidated
products as buildings at a bargain price, fixes them up,
an ancillary function. For example, a baby and
diaper cleaning service may also sell sells them.
diapers Software development note: Software
and baby accessories. Service business development differs from software
customers normally come from repeats production and sales in that software
and developers create a
referrals. It’s common to have to meet product that another entity produces and
state markets.
licensing requirements. For example, Fred Jones creates a
Hairdressers, carpet cleaners, consultants, bookkeeping
housecleaners, accountants, building program for employment agencies on his
contractors, and architects are examples own
of time. Then he sells or licenses production
service businesses. and
• Manufacturing. Manufacturers marketing rights to the Acme Programs
assemble Co. for
components or process raw materials into $1,000 cash and 5% of future sales. Fred
products usable by consumers or other is the
businesses. This type of business ranges project developer and Acme is the
from an artisan who makes craft items to manufacturer.
General Motors. The most difficult part of If Fred also produces copies and markets
the manufacturing business is to find a them
product, or even better, a series of himself, he acts as both developer and
products, manufacturer.
that have acceptance in the marketplace 2. Problem Statement
and generate a steady sales volume. Or,
Successful businesses share a common
as
attribute:
one businessperson put it: “Production
They do something useful for their
without sales is scrap.”
customers.
• Project development. Developers
One way to determine what is useful for
create and
your
finish a saleable commodity by
customers is to identify and describe the
assembling
problem
resources for a one-time project. Normally,
that your business will solve. For example,
the developer knows the market value of
a
the finished product before she begins
window washing service solves the
work. When the project is complete, the
customer’s
developer sells her interest in the project,
twin problems of wanting clean windows
normally directly to the user or consumer.
but
To understand project developers,
lacking either the time or physical ability
consider
to clean
a woman building a single-family house on
windows himself. If you accurately
speculation. She buys the lot, secures
understand
permits, hires a contractor, gets a loan,
your customers’ problems and needs, your
builds a
business will have a better chance of
house, and sells it. She is then ready to go
success.
For example, here’s a problem faced by a do a
customer of a pizza-by-the-slice stand: thorough job. It’s very likely that the first
“I’m time
hungry and I don’t have much time or you attempt this task, questions will occur
money, but to you
I’m tired of hamburgers and want a that you didn’t consider previously. If so,
change of figure
pace. Also, I’d like to be able to specify the out a good answer and rewrite your
exact description.
ingredients I want in my meal. And, it The important thing is not how long it
would be takes to do
really swell to have a glass of wine or beer this, but that you end up with a realistic,
with wellthought-out business description. After
the meal.” all, it’s
Now, think about your customers for a cheaper to answer questions and solve
minute. problems
What is the problem that you solve for on paper than it is with real money.
them? Your business description should explain
Take a sheet of blank paper or open a exactly what you will provide for the
computer customer as
file and write out your description of the well as what you’ll exclude. Each of the
problem choices
your business solves for its customers. you make in your business description will
This affect
statement will become part of your the amount of money you’ll need to start
completed or
business plan. expand and how much sales revenue you
3/6 HOW TO WRITE A BUSINESS PLAN can
Problem Antoinette’s Dress expect.
Shop Will Solve Consider the following series of questions
Professional working women like to buy when writing your business description. If
fashionable, slightly conservative clothing you
at answer both the general business
moderate prices. They prefer shopping at questions and
convenient times and patronizing stores each question that applies to your
that business, you’ll
offer a wide selection of merchandise. present your business accurately and
These fairly.
women like to talk to sales clerks who For an example of a well-thought-out
understand fashion and know their store’s business,
merchandise; few clerks in the local refer to the accompanying sample, which
department stores contains
have this knowledge. At the present time, the first draft of Antoinette’s Dress Shop’s
many business
of these women travel 45 miles to shop description. You will find three additional
because business
no local store meets their needs. descriptions in Appendixes 1–3 at the back
3. Business Description of the
book.
Next, describe how your business will
solve your a. General Business
customers’ problem. Take your time and
Questions the
These questions apply to most small questions specific to your type of
businesses. business.
Feel free to skip any questions that don’t If you plan to conduct operations in
pertain more
to you. than one category, be sure to use the
1. What problem do I solve for my specific questions for each type of
customers? business that applies.
(You answered this question in detail in Retail
Section D2, above.) 1. How will I keep abreast of fashion and
2. Who is my typical (target) customer? taste in
3. How will I communicate with my target my field?
customer? 2. Does my location have enough drive-by
4. What products and/or services will I or
provide? Are there any products or walk-by traffic to support my business, or
services my must
customers may expect me to provide that I rely on heavy advertising for sales?
I 3. Is it better to be in a shopping center
don’t plan to provide? with high
5. Where will my business be located? rents and operating restrictions, or in a
6. Where will I buy the products I need? separate
7. What hours will I operate? location with lower costs and less drive-by
8. Who will work for me and how will they or
be paid? walk-by traffic?
9. Who will handle critical tasks like 4. How much inventory will I buy in
selling, comparison
ordering, bookkeeping, marketing, and to my expected sales revenues? (This is a
shipping? critical question in the retail field and
10. How will I advertise and promote my deserves
business? your close attention.)
11. What are the competition’s strengths Wholesale
and 1. Which product lines will I carry in
weaknesses? inventory
12. How am I different from the and which will I order as required?
competition, 2. Will I carry accounts for my customers
as seen through the eyes of my or work
customers? on cash only?
(Make sure that you answer this question 3. Are there any exclusive distributorships
from a customer’s perspective and not available to me?
from 4. Will I have to market all the products
an owner’s point of view.) myself or
will the manufacturers have marketing
b. Specific Business programs?
Questions Service
Some issues your business faces can be 1. Are my credentials and skills equal to or
categorized better
by business type. Make sure your business than others in my field?
description addresses both the general 2. Can I sell my service as well as I can
business perform
CHOOSING THE RIGHT BUSINESS 3/7 it?
questions that apply to your business and 3. Will I take work on speculation or will I
insist retail
on cash for each job? clothing store designed to serve the
4. Do I have a client list to begin with or growing
will I market of professional working women.
start cold? The
5. Am I better off associating with others store will buy clothing and accessories
or being from a
independent? variety of manufacturers that provide
Manufacturing good
1. Does my manufacturing process create quality and dependable service.
toxic or Antoinette’s
polluting materials? If so, how will I deal Dress Shop will resell them “as is” to our
with target
them and what regulatory agencies market. Antoinette’s will specialize in
handle fashionable, reasonably priced clothing
them? suitable to this
2. Is there a pool of readily available, city’s working environment. The store will
affordable sell
skilled labor where I want to locate? only a limited line of sportswear or leisure
3. Will I make products for inventory or per wear.
order? We will carry business suits, pantsuits, and
4. Will I make one product only or a line of dresses for daytime wear, together with
products? normal
5. If I succeed on a small scale, do I plan accessories like purses and belts. We will
to sell make
out to a larger company or try to compete prompt minor alterations at no charge.
nationally or internationally? Antoinette’s will regularly publish a
6. Is my competition from small or large newsletter containing clothing tips for
firms? working
Project Development women, which we will send to customers
1. Am I sure of the selling price of my on our
project? mailing list. We will maintain a card file on
2. Am I sure of my projected costs? What our
will customers that contains their size and
happen if my costs are higher than style and
estimated? color preferences. Antoinette’s will
3. Am I sure of the time factors? What will schedule
happen fashion shows for our customer base as a
if it takes longer than expected to marketing device.
complete Antoinette’s will offer a relaxed
and sell the project? atmosphere
4. What portions of the work will I contract with personalized attention and unlimited
with fittingroom time. Our store will be
others to perform? decorated in a
5. Is there a definite buyer for my project? simple, classic style. All our employees will
If not, be
what costs will I incur before it’s sold? knowledgeable about fashion in general
3/8 HOW TO WRITE A BUSINESS PLAN and
Business Description for about the clothing we sell. Antoinette’s
Antoinette’s Dress Shop will be
Antoinette’s Dress Shop will be a women’s located in approximately 2,000 square
feet in convenience to our customer base. The
the downtown mall and will maintain store
regular will not offer delivery on a regular basis,
mall hours of Monday through Friday from although we will offer Federal Express
11:00 a.m. until 9:00 p.m. and Saturdays shipments
from when requested and we will have a fax
10:00 a.m. until 6:00 p.m. These hours will machine
be a

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