Fully Automatic Washing Machine: AW-9500SER/SB/SBB AW-9500SBJ/SBK/SBX AW-G9930S/G1130S

FILE NO.
B60-200310
SERVICE MANUAL
FULLY AUTOMATIC
WASHING MACHINE
AW–9500SER/SB/SBB
AW–9500SBJ/SBK/SBX
AW–G9930S/G1130S
PRINTED IN THAILAND, Oct., 2003 S
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CONTENTS
1. SPECIFICATIONS .................................................................................................................. 1
2. CAUTIONS FOR SAFETY ..................................................................................................... 2
3. CAUTIONS FOR MICROCOMPUTER OPERATION ............................................................. 4
4. TECHNICAL POINT ............................................................................................................... 5
5. INSTALLATION ...................................................................................................................... 8
6. SCHEMATIC DIAGRAM ......................................................................................................... 9
7. CHECKING PROCEDURES ................................................................................................ 10
8. DISASSEMBLY INSTRUCTIONS ........................................................................................ 22
9. CHECK POINTS AFTER REPAIRING ................................................................................. 35
10. EXPLODED VIEWS AND PARTS LIST ............................................................................... 38
1. SPECIFICATIONS
Model AW-9500SER/SB/SBB AW-9500SBJ/SBK/SBX AW-G9930S/G1130S

Revolution Wash
50Hz : 900 rpm
Spin
Water Level High : 51 L
Water Consumption Regular cycle : 119 L
Motor Type Capacitor Motor
Water Pressure 30 kPa - 1000 kPa
Hot Water 50 degrees C or less
Overall Dimension W: 600 mm x D: 564 mm x H: 986 mm
Net Weight 39 kg
Power Source 230 - 240 V, 50Hz / 230 - 240 V, 50Hz / 220 V, 50/60Hz 220 V, 50Hz / 230 - 240 V, 50Hz / 220 V, 50Hz 110 V, 60Hz
Plug Type EM (3P) / 3S / 3P 3S / 3P / 3S EM

Power Consumption 520 W 405 W 630 W
Distination Iran / Oman / Saudi Arabia Jordan / Kuwait / UAE Taiwan
Specifications are subject to change without notice.
–1–
2. CAUTIONS FOR SAFETY
• Please observe the following important notes on safety.
• The notes mean as follows.
Symbol Meaning
Indicates possibility of death or serious injury of a repair technician and a person nearby
WARNING through the misconducted work, or of a user by a defect of the product after the work per-
formed by the technician.
Indicates possibility of injury or physical damages* of a repair technician and a person nearby
CAUTION through the misconducted work, or of a user by a defect of the product after the work per-
formed by the technician.
* Means secondary damages of property, furniture, domestic animal and pet.
Graphic Symbols
Graphic symbol Meaning

f indicates a caution (including a warning).
Specific instruction is followed by a graphic or characters in or near f.
ELECTRIC SHOCK Symbol left warns an electric shock.
indicated prohibition (act must not be conducted).

Specific instruction is followed by a graphic or characters in or near .
DO NOT
Symbol left warns not to disassemble.
DISASSEMBLE
z indicates a forcing (act must be conducted).
Specific instruction is followed by a graphic or characters in or near z.
UNPLUG Symbol left warns to unplug the power cord.
WARNING
x Advise the customer to keep children out of the work place.

Children may be injured with a tool or a disassembled part.
OUT OF CHILD
x Unplug the power cord for the work unnecessary to power on like disassembling. Do not
hold the plug by a wet hand.
UNPLUG POWER Failing to unplug may cause an electric shock.
x Use the specified repair parts when repairing the product.

Otherwise, a malfunction or a defect may occur. Also, a short circuit, ignition or other danger
USE to the customer may occur.
REPAIR PARTS
–2–
WARNING
x After the end of working, measure insulation resistance between the charging part
(power cord plug) and the non-charging metallic part (ground) with an insulation
resistance meter (500 V) and check the resistance is 10 MΩ or more.
Failing to check the insulation resistance may cause a short circuit, an electric shock or other
CHECK INSULA-
diseases to the customer.
TION RESISTANCE
x Do not modify the product.

An electric shock or ignition may occur.
DO NOT MODIFY
x Only a repair technician can disassemble and repair.

An electric shock, ignition or malfunction may cause injury.
DO NOT
DISASSEMBLE
AND REPAIR
x Use an exclusive 110 VAC/15 A socket for the washing machine.

x Use an exclusive 220 VAC/17 A socket for the washing machine. (Except above models)
Otherwise, an electric shock or ignition may cause. Sharing the same socket with other
USE EXCLUSIVE
instrument causes heating of a branch socket and result in a fire.
SOCKET
x Connect the grounding wire.

Failing to do so may cause an electric shock when a short circuit occurs.
CONNECT Consult an electric work shop or a sales shop.
GROUNDING WIRE
x Do not install in a bath room or a place exposed to wind or rain.

An electric shock or a short circuit may cause a fire.
DO NOT USE
WET PLACE
x Do not pour or immerse the electrical parts.

DO NOT SPLASH
WATER
x Wipe off the dust adhered to the plug of the power cord.
Dust may cause a fire.
REMOVE DUST
x Do not put inflammable into washing tub.

Do not put cloths stained with kerosene, gasoline, benzene, thinner, alcohol. etc. It may cause
AVOID INFLAM- a fire or explosion.
MABLE
x Do not touch the laundry before the spin basket stops completely.
The laundry entangles your hand causing an injury even if the basket rotates slowly.
Pay special attention to children.
DO NOT TOUCH
–3–
CAUTION
x Ask an electric work shop to install the product.
Install the product securely and safely according to the electrical equipment technical
standard and the wiring standard.
INSTALL
Incorrect work causes an electric shock and a fire.
CAREFULLY
x Do not pull the power cord when unplugging.

Hold the power plug to unplug.
An electric shock or short circuit may cause a fire.
DO NOT PULL
x Do not insert your hand under the washing machine during operation.
There is a rotary part under the machine which may cause an injury.
DANGER HAND
x Before starting washing, open the faucet and check that the water supply hose joint is
not loose and no water leaks.
WATER LEAKAGE The loose screw or hose joint may cause water leakage resulting in an unexpected damage.
3. CAUTIONS FOR MICROCOMPUTER OPERATION
When changing the cycles or procedures of the operation on the way, the operation will not be changed even
if the START/HOLD button is pushed.
When changing the cycles or the procedures of the operation, please turn off the power switch and set them
again.
When the power switch is not turned on, the operation is not performed even if the clock display appears.
(When the clock display appears on the display panel, if may lead misunderstanding to control the operation.
But the operation is not performed in this condition.)
–4–
4. TECHNICAL POINT
4-1. EACH CYCLE SPECIFICATION
The asterisk ( ) below denotes initial set-up.
*
Object Clothes-handling label Course Water Level Wash Rinse Spin (Approx.) Approx. Time Required
Shower rinsing
Ordinary (2 times) About 16 to
Standard
Washing Static rinsing 40 mins
10L-51L *8 mins (1 time) *5 mins
stepless Max: 10 mins Max: 6 mins
auto-setting Min: 6 mins Shower rinsing Min: 4 mins
Ordinary Heavy (2 times) About 20 to
Washing Rinse Overflow rinsing 47 mins
(1 time)
Shower rinsing
10L-51L *8 mins *5 mins
Washing Heavily Heavy (2 times) About 16 to
stepless Max: 10 mins Max: 6 mins
Soiled Clothes Wash Static rinsing 40 mins
auto-setting Min: 6 mins Min: 4 mins
(1 time)
Shower rinsing About 1 hour

10L-51L
Washing Very Soak (2 times) 16 mins to
stepless 8 mins 6 mins
Dirty Clothes Static rinsing 3 hours
auto-setting
(1 time) 38 mins
Display shows
8 mins
Washing “51L” The water Overflow rinsing About 51 to
Blanket 12 mins (display is
Blankets level becomes (2 times) 52 mins
9 mins)
higher than “51L”.
Supply of water Soaking in Draining and

Washing:
and rotation: - water: - 3 mins - spinning: -
No indicator. 11 mins 20 mins 3 mins
Basket/
Cleaning the Depends on
Tub
Wash Basket water level
Cleaning Supply of water Draining and
exceeding 51L. Rinsing:
and rotation: - 3 mins - spinning:
11 mins 3 mins
• The time requirements listed above include a water supply rate of 15 L/min and a drainage time. The actual time required
varies according to the quality of the laundry, the degree of its offset, water pressure, and/or drainage status.
• Actual wash and spin may differ from operation time indicated by the process display.
• If load of the laundry is not balanced, the residual time may increase to correct this imbalance.
–5–
4-2. TIMER SEQUENCE CHART
WASH RINSE SPIN

SCHOWER RINSE RINSE 1 RINSE 2
WATER CURRENT
Fill water
Amount detect
Weight detect
UNRAVEL
UNRAVEL
UNRAVEL
Fill water
Fill water
Fill water
Fill water
Fill water
BUZZER
Preparatory
Preparatory
BRAKE
BRAKE
BRAKE
BRAKE
BRAKE
DETECT
DRAIN
DRAIN
DRAIN
DRAIN
RINSE
RINSE
WASH
Preparatory
SPIN
SPIN
SPIN
SPIN
SPIN
PAUSE
PAUSE
PAUSE
PAUSE
PAUSE
CYCLE WATER
LEVEL
1'34"~ 9"~ 1'50"~ 9"~ 42"~ 42"~ 42"~
5" [ 1'30" 4'~12" [ 10" 10" 10" [ [ 2'~3'34" 10" [ [ 1'~9" 10" 6"
5' 1'11" 4'34" 1'11" 3'14" 1'42" 1'42"
Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" 6'04"

STANDARD setting
(10L~51L) *(Water level: 51L Water current : regular)
Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" (80" fill water) 4'24" 102" (80" fill water) 6'04"
HEAVY RINSE setting
(10L~51L) *(Water level: 51L Water current : regular)
Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" 6'04"

HEAVY WASH setting
(10L~51L)
*(Water level: 51L Water current : regular)
Automatically
WASH
setting
only
(10L~51L)
SELECT OPERATION (REGULAR CYCLE)
RINSE Automatically
One setting
time (10L~51L)
RINSE Automatically
two setting
times (10L~51L)
RINSE Automatically
Three setting
times (10L~51L)
SPIN
Only
Automatically 11'50" 9' 3' fill water 6'10" 3' fill water 7'20"
BLANKET setting
Mamual
(51L)
*(Water level: 51)
setting (41L)
static rinse static rinse

INTAKE VALVE
overflow rinse overflow rinse
MOTOR
ROTATION
OUT PUT
REVERSE
ROTATION
DRAIN VALVE
15"
AUTO POWER ↔
OFF
*Unravel is operated as following at the last of wash or rinse.
Unravel operation UNRAVEL DRAIN

OUT PUT
HIGH 10" ROTAION

MOTOR
MEDIUM 10" REVERSE
LOW 18" DRAIN VALVE
–6–
SOAK COURSE
SOAK RINSE SPIN
SCHOWER RINSE RINSE 1 RINSE 2
Amount detect
UNRAVEL
UNRAVEL
UNRAVEL
Fill water
Fill water
Fill water
Fill water
Fill water
BUZZER
Preparatory
Preparatory
BRAKE
BRAKE
BRAKE
BRAKE
BRAKE
DRAIN
DRAIN
DRAIN
DRAIN
WASH
RINSE
RINSE
SOAK
SPIN
SPIN
SPIN
SPIN
SPIN
PAUSE
PAUSE
PAUSE
PAUSE
PAUSE
CYCLE WATER
LEVEL
1h~ 4'~ 10"~ 1'50"~ 9"~ 1'50"~ 9"~ 2'20"~ 42"~ 42"~
[ 1'30" 3h" [ 10" 10" 10" [ [ 2'~6'10" 10" [ [ 1'~9" 10" 6"
12' 18" 4'34" 1'11" 4'34" 1'11" 4'10" 1'42" 1'42"
Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" 6'04"

SOAK setting
(10L~51L)
*(Water level: 51L Water current : regular)
static rinse static rinse

INTAKE VALVE
overflow rinse overflow rinse
MOTOR
ROTATION
OUT PUT
REVERSE
ROTATION
DRAIN VALVE
15"
AUTO POWER ↔
OFF
TUB CLEAING COURSE

FILL WATER
FILL WATER
DRAIN
DRAIN
RINSE
WASH
SOAK
SPIN
SPIN
SPIN
SPIN
END
PAUSE
PAUSE
BUZZER
[ 20" 3' 50" [ 30" 20" [ 3' 50" [ 30" 20"
INTAKE VALVE
ROTATION
OUT PUT
MOTOR
REVERSE
ROTATION
DRAIN VALVE
15"
AUTO POWER OFF
↔
–7–
5. INSTALLATION
Adjust the legs so that the machine does not move.

1. After adjustment, lock the nuts of the legs by rotating them in the direction of the arrow (B).
Make sure so that the bottom of the main body front does not reach the floor.
If the bottom is in touch with the floor, then it will be the cause of shaking and abnormal noise.
Unlock Lock
Tighten nuts of adjustable
Up Down
legs, and lock them.
Height adjust leg
Check the position of the air bubble in the floor level indicator.
2. If the bubble is not positioned inside the circle, adjust height by rotating the leg caps.
Note: Check the floor level
Indicator directly from above.
Circle
Bubble
Depending on locations of the bubble in the horizontal level indicator, place caps and lock legs
(Make sure to fix adjustable legs.)
3. Mount the caps on the right-hand legs. Rotate the height adjust legs to perform height adjustments.
(EX) The washing machine is tilted towards the right
Hold down the diagonal line of the washing machine, and make sure that no wobbling occurs.
4. Despite the fact that the bubble is inside the circle, if the wobbling exists. Then shaking motion becomes
larger or some abnormal noise comes out. Make sure to readjust in case the washing machine wobbles.
Ratting
Ratting
Ratting
NOTE: The machine comes with four leg caps: two for adjustment in steps of 3 mm, and two for adjustment in
steps of 6 mm. Use them in combination as required. If they are to be stacked, position the thicker
caps under thinner ones.
–8–
6. SCHEMATIC DIAGRAM
6-1. AW–9500S, AW–G9930S, AW–G1130S
CABINET
A.C.
SOURCE BR
LID SWITCH
BU
BU BU Y
BU
PK
EARTH REED
SWITCH
WATER
LEVEL
SENSOR
W B Y BR OR L.G. BU PK
PCB UNIT
6P
2P 4P 2P
R GY BR L.B. PK BL V
INTAKE VALVE
BR BR G
R GY PK
V Y
GY GY
GY
GY MOTER
GEARD MOTOR
B --- Black L.G --- Light Green PK --- Pink
BR --- Brown OR --- Orange
BU --- Blue R --- Red

GY --- Gray V --- Violet
G --- Green W --- White
L.B --- Light Blue Y --- Yellow
–9–
7. CHECKING PROCEDURES
7-1. Warning and Caution at Troubleshooting
WARNING
OUT OF CHILD
x Unplug the power cord for the work unnecessary to power on like disassembling.
Do not hold the plug by a wet hand.
Failing to unplug may cause an electric shock.
UNPLUG POWER

GROUNDING WIRE
x Do not touch the laundry before the spin basket stops completely.
The laundry entangles your hand causing an injury even if the basket rotates slowly.
DO NOT TOUCH Pay special attention to children.
CAUTION
x Do not insert your hand under the washing machine during operation.
There is a rotary part under the machine which may cause an injury.
DANGER HAND
– 10 –
CAUTION ON REPAIRING AND/OR DISASSEMBLING
When checking trouble or repairing, keep to the following items.
(1) Unplug the power cord and wait for 5 seconds before starting the operation (the capacitor of large
capacity is used).
(2) The static electricity charged on plastic parts of the machine or on the human body may cause damage to
the electronic parts. Wear a ground ring or touch the two short plug pins together and the ground wire or
ground pin once to discharge the electric potential difference between the human body and the washing
machine when repairing the program timer
Ground pin
Power plug
(3) As program timer is covered by moistureproof coating, parts in the electronic timer can not be replaced.
Please change the whole unit of the program timer. Also, do not damage the moistureproof coating.
(4) As live high (see as below) and low (DC17 V) voltage are mixed inside the panel plate, pay attention not
to touch the parts.
AW-9500SER / SB / SBK AC 230 - 240 V

AW-9500SBB / SBJ / SBX AC 220 V
AW-G9930S / G1130S AC 110 V
(5) The radiator plate of the program timer is hot immediately after the operation. Take care not to suffer
burns.
– 11 –
7-2. WARNING ALARM
(1) Failure symptoms

When something is wrong or accident with the washing machine like the operation error, the draining failure, the spinning
failure, warn the alarm and indicate the error to stop the cycle.
Indication Failure symptoms Cause Remedy Countermeasure for failure

DRAINING FAILURE Whether the drain hose collapses. Power switch OFF ✩ Cofirm the operation of the drain
E1 For 3 min. 40 sec. After

draining started, don’t
Whether the drain hose is thrown.
Whether the drain hose is frozen.
→ ON,
or after the lid open
valve.
✩ Cofirm the connection and lead wire
increase the water under Whether the drain hose set right. and close, press the of the drain valve connector and the
the reset level as drain- Whether the hose height more than START/HOLD button. program timer.
ing. 15 cm. ✩ Confirm the water level sensor and
Whether the extension hose use more the air tube.
than 3 m. ★ Replace the drain valve.
Whether the hose is extension. ★ Replace the program timer.
Whether the drain hose end is soaked in ★ Replace the water level sensor and
water. the air tube.
LID OPENING FAILURE Whether the lid open. The lid open and close ✩ Confirm the safety lever. (51 ± 3 mm)
✩ Confirm the operation of the lid
E2 During spinning or
shower rinsing the lid is switch.
opening. ✩ Confirm the connection and lead
wire of the lid switch connector and
the program timer.
★ Replace the lid switch.
★ Replace the lid switch assembly.
★ Replace the program timer.
UNBALANCE FAILURE E3-1 The lid open and close. ✩ Confirm the safety lever. (51 ± 3 mm)
✩ Confirm the connection and lead
E3 When the unbalance
occurs more than 3
Whether the clothes is unbalanced.
→ Correct it equally and start again. wire of the lid switch connector and
times. Whether the washing machine lean. the program timer.
E3← →-1 → Correct it at a level. ✩ Confirm the operation of the stay.
Whether the drain hose set right. ★ Replace the lid switch assembly.
E3← →-2
Whether the hose height more than ★ Replace the program timer.
15 cm. ★ Replace the stay.
Flashing Whether the extension hose use more
alternately than 3 m.
Whether the hose is extension.
E3-2
Whether the diagonosis are same as
“E-1”.
WATER SUPPLY Whether the water faucet closes. Power switch OFF ✩ Clean the filter screen at the inlet
E5 FAILURE Whether the water supply is frozen or cut

off.
→ ON,
or after the lid open
port.
Whether the filter of the inlet valve clogs. and close, press the wire of the inlet valve.
START/HOLD button. ✩ Confirm the connection and lead
wire of the program timer.
★ Replace the inlet valve.
– 12 –
Indication Failure symptoms Cause Remedy Countermeasure for failure
MOTOR FAILURE E7-1 Power switch OFF ✩ Confirm the connection and lead
E7 Motor does not rotate Whether the motor does not rotate
normally and reversly. normally at wash mode.
→ ON. wire of the program timer.
E7-2 wire of the motor and the revolution
Whether the motor does not rotate sensor.
reversely at wash mode. ★ Replace the program timer.
E7← →-1
E7-3 ★ Replace the motor.
E7← →-2 Whether the motor does not rotate at spin ★ Replace the revolution sensor.
E7← →-3 mode. ★ Replace the lead wire unit.
E7← →-4 E7-4
Whether the motor does not rotate at both
wash mode or spin only mode.
Flashing
alternately
WATER LEAKAGE This error will be displayed when the wa- Power switch OFF ✩ Confirm the connection and lead
→ ON.
E9 FAILURE
Water lever sensor’s fre-
ter level becomes below the reset level at
the time of wash or rinse process.
wire of the water level sensor.
quency failure. Check whether water leaks from the tub wire of the program timer.
Drain valve’s water leak or drain valve or not. ✩ Confirm the air tube.
failure. ✩ Confirm the operation of the drain
valve.
✩ Fill the water and check whether
leakage is observed or not.
✩ Check the wahing machine
according to the [Trouble shooting
of the water level sensor.
→ See page 17.
★ Replace the water level sensor.
★ Replace the drain valve.
AUTO OFF FAILURE This error will be displayed when the Unplug the power cord. ★ Connect the power plug and press
Eb Power relay failure. power relay is not shutt off at the time of
auto power OFF.
button again. (Do not press the start
button.) “Eb” will be displayed after
10 seconds.
→
Replace the program timer.
After replacing the program timer, the drive assembly or the belt, check the weight sensor according to the procedure
described in page 37.
– 13 –
(2) Failure diagnosis with E7 failure error message
The E7 error message is classified into E7-1 to E7-4, moreover each massage is shown with digital display flashing alternately.
So, perform the failure diagnosis by reffering to the massage obtained in the field. If the massage is not clear, perform the
same diagnosis as in the E7-4.
Failure location suspected
(include clutch
Program timer
Lead wire unit

Sensor case
Drive assy
Capacitor
spring)
Indication Detail of abnormality
Motor
Failure diagnosis method
assy
detected
• • •
Forward rotation not
1 obtained in motor Diagnosis is according to the
E 7-1 washing. (Inverse rotation procedure 1.
is normal operation.)
Inverse rotation not
• •
obtained in motor Diagnosis is according to the
2 washing. (Forward procedure 2.
E 7-2 rotation is normal
operation.)
• •
3 No rotation only in motor Diagnosis is according to the
spinning. (Washing is procedure 3.
E 7-3 normal).
Note 1
• • • • • •
4 Motor not rotate. Rotation Diagnosis is according to the
E 7-4 sensor no signal. procedure 4.
* In the failure diagnosis, timer failure or failures other than the timer will be determined by using the inspection mode under
“Program timer detailed failure diagnosis method”.
Diagnosis procedure for each error message
1 E7-1
Perform Inspection mode setting Check voltage across CN1 black and CN4 blue No
procedure 1) and 2). (Setting to : in the standby status. : Lead wire unit connector disconnected
Is AC 220 V* obtained? or lead wire breakdown
standby status.)
Yes
:
Press the COURSE button to set motor normal Yes

rotation mode, and check the above voltage. : Forward rotation side of drive
assembly is locked.
Does voltage change from AC 220 V*→ 0 V?
*: It should be each rated voltage. No

:
Program timer failure
– 14 –
2 E7-2
Perform Inspection mode setting Check voltage across CN1 black and CN4 No
procedure 1) and 2). (Setting to : violet in the stanby status. : Lead wire unit connector disconnected
Is AC 220 V* obtained? or lead wire breakdown
standby status.)
Yes
:
Press the PRESET button to set motor inverse Yes
rotation mode, and check the above voltage. : No abnormality
Does voltage change from AC 220 V*→ 0 V?
*: It should be each rated voltage. No
:
3 E7-3
If this indication displayed, the program timer, sensor case assembly and the lead wire unit are normal, and only the
lock in the spinning mode will be suspected. So, check the drive assembly (bearing shaft mechanism section, parts
associated with brake) and repair.
Note 1: The overload protection device may work during the water spinning operation and this may stop the motor.
In such case, cool the motor once and then check the operation again.
And check the power source (AC 220 V*).
*: It should be each rated voltage.
– 15 –
4 E7-4
Perform Inspection mode setting Press the COURSE and PRESET button, and No rotate
procedure 1) and 2). (Setting to : check forward and inverse rotation of the : To “A”
standby status.) pulsator.
Rotate
:
Display No abnormality
Does digital display rotate to motor rotation? : Mechanism is locked
due to some trouble.
No display
:
Rotate pulsator with hand and check voltage No change
Check under standby status Sensor case assembly, or
: across CN 6 pink (0 V) and light reen. Does it : lead wire unit.
of inspection mode change from DC 5 V← →0 V or vice versa?
Change
:
Check voltage across CN1 black and CN4 blue

No Lead wire unit connector Yes
(forward rotation) and CN1 black and CN4
“A” : : disconnected or lead : Lead wire unit
violet (inverse rotation) in the stanby status.
wire breakdown?
Under inspection mode Is AC 220 V* obtained?
Yes Lead
No
:
: breakdown
Press the COURSE and PRESET button, and inside motor
check voltage to rotate forward and inverse. No
Does voltage changes from AC 220 V* to 0 V? : Program timer failure
Yes Note: Check with power

*: It should be each rated voltage. plug disconnected.
:
Capacitor
Check to see capacitance abnormality of
abnormality
capacitor, drive assembly lock, motor lock, and : Capacitor
any other abnormality.
Drive assy lock
No abnormality : Drive assembly lock
:
Motor lock
No abnormality : Motor internal lock
Program timer connector
CN4 (2P)
Lead color : BU V
CN 2 (1P)
Lead color : W
CNI (1P) CN5 (4P)

Lead color : B
CN6 (6P)
CN3 (2P)
Lead color : R GY
– 16 –
(3) Electrical part failure diagnosis (check with inspection mode)
No. PART Failure diagnosis method
1 Motor Inspection mode 1 ~5

Water intake valve
Check voltage at locations to be No Associated electrical parts may be
Drain valve motor tested under standby status. : failure, or lead unit connector
Do they show 220 V*? disconnected or breakdown.
Yes
:
With machine operated, check voltages at No change
locations to be tested. : Program timer failure
Do they change from AC 220 V*→0 V?
Change Inner lock of motor and drain valve

:
etc. or lock of drive assembly.
2 Drain valve motor Inspection mode 6
(Wind signal)
Check voltage accross CN1 black No Drain valve motor internal lead
and CN3 red under standby status. : breakdown, or lead unit connector
Does it show AC 220 V*? disconnected, or leads breakdown.
Yes
:
Check above voltage after wind-up

completion. No change
: Drain valve motor failure
Does it change from AC 220 V* to 0 V?
Change
: Program timer failure
3 Revolution sensor Inspection mode 7

Check voltage across CN6 pink No
and CN6 light green. : Program timer failure
Does it show DC 5 V?
:
Yes
:
Rotates pulsator with hand and check voltage

No change
across CN1 black and CN4 light green.
Does it change from DC 5 V ← → 0 V or vice versa?
Change Sensor case assembly or lead unit
: connector disconnected, lead
breakdown.
4 Water level sensor Inspection mode 8 Either one of them

turns on Is 3P connectors of
Do all water level indicators turn off Disconnected
: water level sensor : Connect
with no water filled on tub? disconnected?
All turn off Connected
:
Indication is
Does water level indicator show a level apt to high Water level sensor No abnormality
with water filled on the tub? : part failure or program
:
(For water level indication and water timer failure.
level, refer to below)
Indication is apt to low Check air tube disengaged, broken
: down, folded, foreign matter
Water level indication vs. water level clogged, water inversion onto air
Water level height trap, etc.
Water level
220 V
51 L approx. 353 mm
41 L approx. 298 mm
32 L approx. 228 mm
19 L approx. 138 mm
10 L approx. 73 mm
5 Lid switch Inspection mode 9

Check voltage across CN6 pink No
and CN6 blue. : Program timer failure
Does it show DC 5 V?
:
Yes
:
Does voltage across CN6 pink and CN6 blue change Change
from DC 5 V to 0 V when the lid is opened or closed?
Lid switch, or lead unit connector
No change
: disconnected, breakdown.
– 17 –
7-3. NO PROBLEM DIAGNOSIS
Please check the following.
Diagnosis Check Point Remedy

1 Refer to pages 12 to 13. Refer to pages 12 to 13.
The warning buzzer
will sound and the
digital display will
indicate the error.
(Warning alarm
condition)
2 (1) Whether it is warning alarm condition as 1 Same as 1
Stops while
operating process. (2) Whether it is set to no spin process with pressing on SPIN Press the COURSE button
button. (When no spin process is selected, the pulsator only, then will be operated
stops at the end of last rinse operation without draining.) automatically from washing
to spinning.
3 (1) Whether the WASH, RINSE and SPIN button is pushed Press the START/HOLD
During the process, after beginning the operation. button, then set again.
WASH, RINSE and
SPIN button does (2) Whether it is changed process while operating rinse and/ This is not trouble.
not operate. or spin process. Turn off the power switch
and reset.
4 Whether it is set to preset. This is not trouble.
START/HOLD Turn off the power switch
button does not and cancel preset.
operate.
5 (1) Whether it is set to no spin process with pressing on SPIN Same as 2 - (2).
Poor drain button
No drain
Hard to drain (2) Whether the drain hose is at Set the hose height less
proper height. than 15 cm.
(Whether it is warning alarm
condition.)
(3) Whether too long extension hose Use less than 3.0 m hose
is used. on flat surface.
condition.)
(4) Whether a slender extension Replace it to Toshiba’s

hose ϕ 25 which is not Toshiba’s optional extension hose.
option is used. (Part No. 42T40017)
condition.)
– 18 –
Poor drain (5) Whether the drain hose is connected to the drain pipe Make a gap.
No drain tightly. (Whether it is warning alarm condition.)
Hard to drain A gap
A gap should
be more than 3 cm.
(6) Whether the drain hose collapses. Replace the drain hose if it
(Whether it is warning alarm condition.) collapses.
(7) Whether the drain hose is blocked. Make a gap.

(Whether it is warning alarm condition.)
A gap
A gap should
be more than 3 cm.
Note:
Keep the gap between the top of the rubber pipe and the Cut the drain hose
washer pan. obliquely.
Rubber pipe
A gap should
be more than 3 cm.
Cut the drain

hose obliquely.
6 At washing and rinsing process, reverse rotation is performed This is not trouble.
At end of rinse or to loosen fixed clothes for the last 20 sec.
washing operation,
reverse rotation
period is short.
7 (1) Whether automatic correction mode for uneven loading is This is not trouble.
Washing operating performed during operation. Make sure whether it is
time is longer than (As the procedure (water supplying-stirring <1 min.> - placed on a firm and flat
usual. drainning) is automatically performed, if the fixed clothes floor.
are loaded unevenly, the total operation time is prolonged.)
(2) Whether the drain hose is placed too high due to threshold, Same as 5 - (2).
etc.
[If the drain hose is placed too high, large volume of
bubbles are generated during the RINSE or SPIN process
and the spin speed does not increase properly. In such
case, [fill water → stirring time (1 min.) → drain] processes
are automatically activated, and the operation time will be
prolonged for these processes.]
– 19 –
8 (1) Whether foreign matter is caught on the pulsator. After repairing, press the
Abnormal noise (2) Whether the machine is placed on a firm and flat floor. START/HOLD button
occurs (3) Whether there is an excessively uneven load in the spin again.
basket.
(4) The noise “boon” in supplying water is generated when
the water intake valve is operated and the noise “za zaa”
is generated by the liquid for balance in the spin basket.
These are not troubles.
(5) You may hear intermittent motor sound (“coon” sound) in
spinning process occurs, this is a sound which occurs in
order to control rotation, and not a malfunction.
9 (1) Whether power failure occurs. After repairing, press the
The washing (2) Whether the house circuit breaker is tripped or a fuse is START/HOLD button
machine does not blown. again.
operate. (3) Whether the power cord is connected to the socket
properly.
(4) Whether the power switch turn on, the START/HOLD
button is pressed.
(5) Whether the tap is opened.
(1 Warning alarm [E5] is operated.)
(6) Whether the proper amount of water is filled.
(7) Whether the drain hose is laid down. If the machine is
operated without laying the drain hose down, the operation
stops to prevent water flowing around the floor.
(1 Warning alarm [E1] is operated.)
! Whether the softener solidifies in the softener case. Remove the softener case
Softener is not and wash it.
effective.
" Because of the water pressure, the quality of cloth and the This is not trouble.
The remaining time draining condition, the total time may be long.
does not suit to the If the automatic unbalance correction is operated, the
total time. remaining time is increased.
# If you put the wet clothes, it may be set the water level higher. Adjust the washing
Water level amount sensor.
controlled by the (Refer to the Owner’s
washing amount Manual)
sensor does not
reach to the
expected level.
$ Turn off the power switch once and turn on again. Then try Refer to the Owner’s
The operation is the operation again. Manual
not performed to If the machine would not operate, unplug the power cord
be expected. once and plug it in to start operation again.
% When water is supplied some amount, the pulsator rotates. This is not trouble.
The pulsator rotates Then washing and rinsing start.
during water
supplying in the
wash or rinse cycle.
& By spinning control, for some time (approx. 2 - 3 min.) after This is not trouble.
The spinning spinning started, the rotation speed is low.
speed varies. For spinning the rotation speed varies and you may hear
motor sound (“coon” sound). It cause the rotation speed is
controlled.
– 20 –
( While the power cord is plugged in, the surface and around This is not trouble.
The control panel the control panel are warmed. This is caused by the heat
is warmed. radiated from the electric parts.
) (1) Is the lid is opened? (Open the lid, then the indicator This is not trouble.
The adequate appears.)
amount of (2) The indication does not appear in the BLANKET course
detergent does or SOAK course.
not appear.
~ Is the power source good? Refer to 9.3 (2) “Failure

The motor does dignosis with E7 failure
not operate. error message” (P. 13).
– 21 –
8. DISASSEMBLY INSTRUCTIONS
8-1. Warning and Caution at Disassembly
WARNING
OUT OF CHILD
Failing to unplug cause an electric shock.
UNPLUG POWER
x Use the specified repair parts when repairing the product.

Otherwise, a malfunction or defect may occur. Also, a short circuit, ignition or other diseases
USE to the customer may occur.
REPAIR PARTS
x Do not modify the product.

DO NOT MODIFY
x Only a repair technician can disassemble and repair.

DO NOT An electric shock, ignition or malfunction may occur injury.
DISASSEMBLE
AND REPAIR
x Do not pour or immerse the electrical parts.

An electric sock or ignition may cause a fire.
DO NOT SPLASH
CAUTION
x Do not pull the power cord when unplugging.
Hold the power plug to unplug.
An electric shock or short circuit may cause a fire.
DO NOT PULL
– 22 –
8-2. DISASSEMBLY INSTRUCTIONS
When reassembling, perform the disassembling procedures in reverse order unless otherwise specified.
Parts Procedure ( : Notes) Illustrations

(1) Program
timer * The program timer is susceptible to static
electricity and may be damaged. So, always
discharge the electricity before repairing.
* Put on gloves when making inspection and
disassembling.
<Caution on repairing and replacement>
Refer to page 11
Perform in the same way when replacing
electrical parts. (Photo. 1)
1) Open the lid and remove 2 caps on the

control panel with a screwdriver (-), etc..
Then remove 2 screws under the caps.
(Photo. 1)
2) Slide the control panel to the right and lift up

it the right end with both hands. Remove it
from the top cover. (Photo. 2) (Photo. 2)
3) Remove 6 connectors of the lead wire unit.

(Photo. 3)
4) Remove 2 program timer mounting screws.

Then remove the program timer from the
control panel. (Photo. 4)
* When assembling, following notes are

necessary for arranging the lead wires. (Photo. 3)
Note 1 : Match each lead color.
Note 2 : Take care that timer lead wires are not
pinched by other parts, causing
misoperation of their switches.
Note 3 : Take care the lead wires are not jammed
between the top cover and the control
panel.
(Photo. 4)
WARNING
Failing to unplug may cause an electric shock.
UNPLUG POWER
– 23 –
(2) Water intake 1) Remove the detergent case.
valve,
Water feed 2) Remove 2 back cover mounting screws at
case assy rear. (Photo. 5)
3) Remove the back cover by inserting a

screwdriver (-) from the lower end of the
bottom.
4) Disconnect 4 connectors of the intake valve. (Photo. 5)
5) Intake valve and water feed case are

structured together. Remove it by releasing
2 catches at rear side of the water feed case
and then by lifting it. (Photo. 6 )
6) Take out the intake valve and the valve

mounting base from the water feed case
(3 screws). When reassembling, do not
forget to mount the packing and the spacer (Photo. 6)
(each 2 pieces). (Fig. 1)
Screws (x3)
Note 1 : When replacing the intake valve, always

use new packing and spacer supplied
with the intake valve.
Note 2 : After mounting the water feed case, try
to make a test operation and make sure Water
no water leakage exists before mounting intake valve
Holder
the back cover.
Water feed case
(Fig. 1)
CAUTION
x Before stating washing, open the faucet and check that the water supply hose joint is
The loose screw or hose joint may cause water leakage resulting in an unexpected
WATER LEAKAGE damage.
(3) Lid switch 1) Remove the rear lid (6 screws).
2) Remove 2 lead wire clamps from the

cabinet,
and remove wire harness from the cord
clamper (1 Screw). (Photo. 7)
3) Remove 4 top and back cover mounting

screws (each 2 screws).
(Photo. 7)
4) Remove the top cover by lifting at rear side
slightly and sliding forward.
– 24 –
(3) Lid switch 5) Stand the top cover on the cabinet by
supporting it with a wall etc.. In this case,
place a towel between the lead wires and the
cabinet to prevent the leads from damage at
upper side of the cabinet. (Photo. 8)
6) Remove the safety lever (plastic) (catch x1).

(Fig. 2)
7) Replace the top cover on the cabinet. (Photo. 8)
8) Remove the back cover by inserting a

screwdriver (-) from the lower end of the
bottom.
9) Place the lid upright, remove spring of the lid

catch
switch assembly with a long nose-plier and
safety lever
remove 1 mounting screw. (Photo. 9)
Next, pull out the pin with the plier, and lift
up the lid switch assembly. Remove the lid (Fig. 2)
switch by opening the catch.
* Following notes are necessary when

reassembling.
Note 1 : After replacing the lid switch, check the
operation of the lid switch (opertion
angle of the lid) and the operation of the
(Photo. 9)
safety lever (the lid switch should move
when the safety lever is moved approx.
10 - 12 mm toward the cabinet.). 30 - 80 mm
Also, make sure the brake works when 10 - 40 mm
the lid end is higher than 30 - 80 mm
(10 - 40 mm) from the upper control
panel on the top cover. (Fig. 3) More-
over, make sure (through the circular
hole provided on rear cabinet) distance
between the safety lever and the cabinet
is 51 ± 3 mm. (Fig. 4)
Note 2 : Taking care not to miss the color of each
(Fig. 3)
lead wire and connectors. Also make
sure they are connected securely. The
intake valve has specified lead colors. Safety lever
51 ± 3 mm Cabinet
Lid switch Lead wires: Blue, Yellow
Lead wires: Pink, Gray, Hole

Intake valve
Gray, Light blue
(Fig. 4 View from top)
– 25 –
(4) Water level 1) Remove the top cover according to the (3)
sensor Lid switch disassembly procedures # 1) to
5). (Always disconnect the lead wire from
the cabinet first.)
2) Disconnect lead wires of the water level

sensor (connector 3P). Remove the water
level sensor by releasing 2 hooks on the
holder, and then remove the air tube.
(Photo. 10) (Photo. 10)
* Follow the reverse order of removal.

Note 1 : When replacing the water level sensor,
set the groove of the top cover in the
direction of the water level sensor
together as below.
groove of the top cover
(5) Lid, Lid 1) Remove the top cover according to the (3) Lid
spring switch disassembly procedures # 2) to 3).
2) With the lid open, first remove the hinge of left

side to the machine. First insert a screwdriver
(–) between the top cover hinge and the lid
arm to open the hinge, and lift up the lid and
remove the hinge gently taking care not to
break it. Then remove the hinge on the right
side and take off the lid. (Photo. 11) (Photo. 11)
Note 1 : When removing the lid, take care not Place on the lid Top cover
to break the hinge section. hook slot Top cover hinge
Note 2 : Take care not to deform the lid spring
mounted at the lid arm (right side).
* When assembling, following the precedure

given below.
* Mount the lid spring leg (longer) to the right lid Lid arm Lid spring
Lid
arm, place the shorter leg on the lid hook slot,
insert the right arm first into the top cover (Fig. 5)
hinge. Open the lid, approach the arm hole
above the top cover hinge and push strongly
the left side of the tub. Then the top cover
hinge is inserted into the lid arm hole. (Fig. 5)
Note 1 : Make sure that the lid opens and closes

smoothly after it has been replaced.
– 26 –
(6) Drain valve 1) Put down the machine to the front.
motor
Note 1 : Spread a blanket on the floor and put the
machine on it. Then a little water may
flow out from the machine. It is the water
remaining in the drain and not a defect.
2) Remove the valve spring from the drain

valve connector with a long-nose pliers.
(Photo. 12)
(Photo. 12)
3) Remove 2 screws securing the drain valve

motor, and disconnect the lead wires Red
(brown, gray and red) from the each
terminals.

Note 1 : Make sure not to confuse the position of Gray
the lead wire. (If the position is not Brown Check from back
correct, the drain valve may not activate
(Fig. 6)
or the drain function may not work.)
(Fig. 6)
(7) Drain valve 1) Put down the machine to the front.
Note 1 : Spread a blanket on the floor and put the

machine on it. Then a little water may
flow out from the machine. It is the water
remaining in the drain and not a defect.
2) Remove the valve spring from the drain valve

connector with a long-nose pliers. (Photo. 12)
(Photo. 12)
3) Remove the drain valve turning
counterclockise with the removal jig (service
part 42T65034 is provided).
Apply a towel under the valve to prevent the
water from the valve splashing over the motor.

Note 1 : The valve cap must be tightened
completely when attaching to prevent
water leakage.
Note 2 : Use the adhesive (type hardren 17) for
bonding the drain hose. Take care so
that the adhesive may not flow into the
hose inside.
CAUTION
not loose and no water leake.
– 27 –
(8) Motor 1) Remove the rear lid (6 screws).
2) Remove wire harness from the cord clamper

(1 screw) and remove the lead wire bundle.
Then take off vinyl tape and disconnect the
enclose connector of lead wires on the
motor.(Photo. 13 and 14)
3) Lay down the machine with the front side

down. (Photo. 13)
4) Remove 2 tapping screws (size 10 mm) and

remove the packing bracket. (Use ϕ 5 - ϕ 6
double mouth box wrench. Service part No.
42T29008 is provided.)
(Photo. 15)
5) Remove the V-belt.
6) Remove 1 mounting screw from the lead

path hole and remove the leads (ϕ 5 tapping (Photo. 14)
screw).
(Photo. 15)
7) Loosen the motor pulley nut and bolt, and

remove the motor pulley from the motor.
8) Loosen 4 hex. bolts (size 10 mm) and

remove motor from the motor mounting
base.
(Photo. 16)
(Photo. 15)

Note 1 : Mount the motor so that the V-belt of
8 - 10 mm bending is obtained when
2 kg force is applied at the belt position
shown in Fig. 7.
Note 2 : Insert motor lead wires securely into the
valve lead path hole.
(Photo. 16)
Motor shaft Drive

Motor pulley 2 kg shaft
WARNING
x Unplug the power cord for the work
unnecessary to power on like disassem- Pulsator
bling. Do not hold the plug by a wet hand. Bend pulley
8~10 mm
UNPLUG POWER Failing to unplug may cause an electric shock.
(Fig. 7)
– 28 –
(9) Revolution 1) Remove the top cover according to the (8)
sensor Motor disassembly procedures # 1) to 8).
2) Remove the revolution sensor while rotate

counterclockwise pushing 3 cathes of the
revolution sensor. (Photo. 17)
3) Remove the magnet after removing the

stop ring with a nipper. At the moment, take
care not to damage the shaft of the motor. (Photo. 17)
(Photo. 18)
(Photo. 18)
(10) Pulsator 1) Loosen the tightening set screw and remove

the pulsator by handling it at the base
section.
(Photo. 19)
Note 1 : When removing the pulsator from the

basket, take care not to damage the
basket.
Note 2 : Be careful not to lose the washer
(Photo. 19)
mounted under the pulsator.
(11) Wash tub 1) Remove the top cover according to the (3)
(Spin basket) Lid switch disassembly procedures # 1) to 5).
(Photo. 20)
2) Remove the tub cover (4 catches).

(Photo. 21)
3) Remove the pulsator in the same steps

described in (10) Pulsator.
(Photo. 20)
4) Remove 4 hex. bolts (size 10 mm) at the
bottom of the spin baket, and lift the spin
basket up and out.
(Photo. 22)
(Photo. 21)
– 29 –
(11) Wash tub
Note 1 : If you put the wash tub directly on the
(Spin basket)
floor, it may damage the floor. Put it on
the cloth.
Note 2 : As you change the wash tub, use the
gloves to prevent the injury from sharp
edge.
(Photo. 22)
(12) Drive assembly 1) Remove the pulsator according to the (10)

Pulsator.
2) Remove the wash tub (Spin basket)

according to the (11) Wash tub.
3) Lay down the machine front.
4) Disassemble the packing bracket and the

V-belt according to the Steps 3) to 4) of (8) (Photo. 23)
Motor.
5) Remove the nut, and then remove the pulley

from the shaft.
Note 1 : Be careful not to lose the nut at this

time.
When removing the nut, insert the screw-

driver into the pulley hole to fix the pulley.
(Photo. 23) (Photo. 24)
6) Open the clutch lever by hand, release the

catches of the clutch lever from the sleeve
and gently remove the clutch spring from the
spin basket shaft while rotating the sleeve
counterclockwise. (Photo. 24)
7) Remove the lever spring for the brake lever

and clutch lever from the hooks for each
lever. (Photo. 25)
(Photo. 25)
8) Remove the lead wire from the valve lead
guide hole (ϕ 5 tapping screw).
9) Remove the boss from top of the axis.
10) Remove 4 hex. bolts (size 12 mm) for the

cup 2 assy, and remove the cup 2 assy
while opening the clutch lever by hand and
loosening the brake. (Photo. 24 & 25)
11) Remove the spin shaft from the wash tub

and the motor base.
– 30 –
(12) Drive assembly Clutch lever
adjusting screw
* Follow the reverse order of removal. Brake lever
Note 1 : Be careful not to let matter such as
grease or oil adhere to the surface of the
brake drum. Wipe clean if a foreign
matter is clogged. If left on, brake
0.5 ~ 1.5 mm
performance will be poor, and unusual
noises may occur.
Note 2 : When fitting the clutch spring onto the
Clutch lever
spin shaft, check the amount of grease
and apply grease to the inner surface if
insufficient (Sunlight Lithium EM-3). (Fig. 8)
Note 3 : After assembling, adjust the gap More than
between the tip of the clutch lever 1.5 mm
adjustment screw and the brake lever to
0.5 - 1.5 mm. (Fig. 8) Clutch lever
Note 4 : When the drain valve motor is turned
ON, the catches on the clutch lever
schould separate from the sleeve,
leaving a gap of over 1.5 mm. (Fig.8) Sleeve of the
clutch spring
Note 5 : After assembling, wipe clean any oil
adhering to the pulleys or other parts. Cap 2 Rubber ring
Note 6 : After completing replacement of the
bearing mechanism, be sure to fill with
water and confirm the absence of water
leaks. (Fig. 9)
Note 7 : When assembling the clutch spring with
the sleeve assy, securely hook the catch Long
deforming
on the sleeve assy by deforming the
clutch spring. (Fig. 10)
Note 8 : When removing the mechanism section Catch
or checking to see whether screws are Short
loosened, always remove the wash tub
Sleeve
(spin basket). If not, the wash tub (spin Clutch assembly
basket) may be inclined. spring
Hook the catch
(Fig. 10)
CAUTION
– 31 –
(13) Reed switch 1) Open the lid and remove the control panel
according to the steps 1) to 4) of (1)
Program timer.
2) Detach the connector from the reed switch.
3) Remove 2 screws of the top cover rear and

lift top cover front. (Photo. 26)
4) Remove the screw and carefully remove the (Photo. 26)

reed switch with the metal place (covered
with tape).

Note 1 : Reed switch lead wires should go along
the main lead unit.
Note 2 : Lid opening detection dimension should
be checked 10 - 40 mm as shown
Fig. 3.
(14) Tub 1) Remove the rear lid.
2) Disassemble the pulsator and spin basket

according to the steps of (10) Pulsator and
(11) Wash tub.
3) Remove the wires within the cabinet (the

lead wire on the top cover side and the
connector of the lead wire on the cabinet
side) and the grounding wire (flat washer (Photo. 27)
with ϕ 4 screw). (Photo. 27)
4) Remove the air tube from the air trap.

(Photo. 27)
5) Remove the (outer) drain hose from the

hose outlet, and cut the root of the inner
drain hose from the valve case using a
cutter knife and remove it.
6) Remove the suspensor rod from the cabinet (Photo. 28)

holder and tub holder. (Photo. 28)
(Lifting the tub with one hand will make it
easy to float the suspensor rod.)
7) Lift the tub up and out.
8) Turn the tub upside-down.
9) Remove the drain valve motor according to

the steps 2) to 3) of (6) Drain valve motor.
– 32 –
(14) Tub 10) Remove the motor according to the steps 3)
to 7) of (8) Motor.
11) Remove the drive assembly according to the

steps 1) to 10) of (12) Drive assembly.
12) Remove the capacitor by removing two

mounting screws (ϕ 5 tapping screw).
13) Remove 8 screws (size 10 mm) for the (Photo. 29)

motor base and remove the motor base from
the tub. (Photo. 29)

Note 1 : Assemble securely to prevent air or
water leakage from the opening of the
air tube and the drain hose.
Note 2 : After completing replacement of the
mechanism, be sure to fill the water in
the tub and confirm no water leakage.
CAUTION
x Before starting washing, open the faucet and check that the water supply hose
joint is not loose and no water leaks.
– 33 –
(15) Spring 1) Keep standing the top cover according to
assembly the steps 1) to 5) of (3) Lid switch.
Holder 2
2) Remove the holder 2 from the cabinet Cabinet

reinforcement plate. While holding the tub
with one hand, remove suspensor rod from
the tub suspension.
(Fig. 11)
(Lifting the tub with one hand will make it Cabinet
easy to float the suspensor rod.) Suspensor reinforcement
rod plate
(Fig. 11)
white

Note 1 : Care must be given during assembling
as the suspensor rod on the motor side
differs from the one on the side opposite
Cabinet
the motor. (Fig. 12)
Suspensor Rod Spring Color

Yellow
Front
Motor side Yellow
(Fig. 12)
Opposite side of
White
the motor
Note 2 : Looking from the front side of the

machine, wind the air tube to the left two
turns around the suspensor rod at the
rear left. (counterclockwise) As forgetting
to do this may results in noise from the
air tube striking other components or in
breakage, be sure that the air tube is
wound around the suspensor rod.
– 34 –
9. CHECK POINTS AFTER REPAIRING
9-1. Warning and Caution After Repairing
WARNING
x After the end of working, measure insulation resistance between the charging part
(power cord plug) and the non-charging metallic part (ground) with an insulation
resistance meter (500 V) and check the resistance is 10 MΩ or more.
Failing to check the insulation resistance cause a short circuit, an electric shock or other
CHECK INSULA-
diseases to the customer.
TION RESISTANCE
x Use an exclusive 110 VAC/15 A socket for the washing machine.

x Use an exclusive 220 VAC/17 A socket for the washing machine. (Except above models)
Otherwise, an electric shock or ignition may cause. Sharing the same socket with other
USE EXCLUSIVE instrument causes heating of a branch socket and result in a fire.
SOCKET

GROUNDING WIRE
x Do not install in a bath room or a place exposed to wind or rain.

An electric shock or a short circuit may cause a fire.
DO NOT USE
WET PLACE
x Wipe off the dust adhered to the plug of the power cord.
Dust may cause a fire.
REMOVE DUST
CAUTION
The loose screw or hose joint may cause water leakage resulting in an unexpected damage.
WATER LEAKAGE
– 35 –
After repairing by parts replacement, etc., be sure to make the following trial operation to see if the set operates
normally.
Check points Inspection and judgement Measuring instrument
(1) Insulation resis- Unplug the cord from the power outlet. DC 500 V megger.
tance Then measure the insulation resistance between
the cord and the grounding terminal.
The measured valve should be 1 MΩ or more.
In the following cases, check sufficiently.

1) Replaced the electrical parts with new one.
2) Used in a moist place.
3) Used 5 years or more.
(2) Ground Grounding wire of the machine schould be firmly

connected to the ground bar, the grounding
terminal or ground outlet.
In the following cases, explain the danger to

user and ground properly.
1) Connected to a gas pipe.
2) Connected to a vinyl chloride water pipe.
(3) Safety device Check the braking time of the spin basket. Stop watch, or watch with a second
Braking time schould be under following table. hand.
Load Brake stop time

Unload 4 - 8 sec.
Rating load 7 - 14 sec.
(4) Safety designated Replace with the designated parts in case the
parts parts used are not proper.
(Refer to marked parts in the parts list.)
(5) Lead wire Check to see if the lead wire is properly con-
nected without looseness or overtension and the
taping and the binding are firmly performed.
(6) Tightening of screws, Check to see if the screws, nuts, etc., are
nuts, etc., and firmly tightened and the screw locks
applying of screw lock are applied.
(7) Removal of Check to see if no waste solder, cotton waste,

foreign matter screws, etc., left inside the machine.
Also clean dust accumlated inside the machine.
(8) Oil leakage, water Especially check the oil leakage around the
leakage drive assembly and water leakage around the
valve holder.
(9) Power cord Check to see if the cord, the plug, the outlet,
etc., are not damaged. Do not use table taps
with multiwiring. Whether the electrical capacity
is suitable.
(10) Horizontal Check with the level indicator and adjust with the
adjustment adjusting leg.
(11) Installing Check to see if floor is flat.

position
– 36 –
Check the washing amount sensor
In case of adjusting or replacing the electric timer. belt or drive assembly, check the washing
amountsensor in the following steps.
<Procedures>
(1) Check to see that no water or clothes remaining in the tub. (If something remains in the tub, it may cause
faulty result.)
(2) Connect the power plug.

(3) Turn on POWER SWITCH with WASH and WATER LEVEL buttons kept pressing.
(4) Press START button.
Condition Action Remedy
1 Normal After detecting the washing amount sensor * Leave the machine as it is,
condition starts, the power is turned off automatically. because the belt tension is
normal.
2 Belt, After running, “00” is indicated on the numeral * Check to mount the belt.
Belt tension * Turn the power off and correct
LED.
the belt tension.
* Check the belt tension again.
3 Connector of After running, “FF” is indicated on the numeral * Check to contact the each
the program timer LED and alarm buzzers. connector of the program
timer.
* Check the belt tension again.
* If the condition is 2 - 3, continue the steps until it becomes 1 (normal).
– 37 –
10. EXPLODED VIEWS AND PARTS LIST
10-1. Cabinet Assembly
MOTOR
SIDE
(FRONT) MOTOR
SIDE ANTI - MOTOR
(FRONT) SIDE
(BACK)
ANTI - MOTOR
SIDE
(BACK)
POWER CORD
BIND TAPPING SCREW

M4 x 16s
M4 x 10s
TAPPING
SCREW
– 38 –
AW-9500SER(WB)
AW-9500SER(WT)
AW-9500SBB(WB)
AW-9500SBK(WB)
AW-9500SBX(WB)
AW-9500SBB(WT)
AW-9500SBK(WT)
AW-9500SBX(WT)
AW-9500SBJ(WB)
AW-9500SBJ(WT)
AW-9500SB(WB)
AW-9500SB(WT)
AW-G1130S(IB)
AW-G9930S(IL)
Location Part No. Description
No.
1 42T00022 Cabinet 1 1 1 1 1 1 1 1 1 1 1 1
1 42T00045 Cabinet 1 1
2 42T07003 Caster 2 2 2 2 2 2 2 2 2 2 2 2 2 2
3 42T07004 Caster, Adjustable 1 1 1 1 1 1 1 1 1 1 1 1 1 1
4 42T40014 Hose, Drain 1 1 1 1 1 1 1 1 1 1 1 1 1 1
_ 5 42T77045 Power Cord, EM 1 1
_ 5 42T77018 Power Cord, 3S 1 1 1 1 1 1
_ 5 42T77022 Power Cord, 3P 1 1
_ 5 42T77017 Power Cord, 3P 1 1
_ 5 42T77062 Power Cord, EM 1 1
6 42T78003 Clamper, Cord 1 1 1 1 1 1 1 1 1 1 1 1 1 1
7 42T18015 Spring 1 1 1 1 1 1 1 1 1 1 1 1 1 1
8 42T40023 Hose, Water Supply, Assy 1 1 1 1 1 1 1 1 1 1 1 1 1 1
10 42T77026 Wire, Grounding 1 1
11 42T18009 Cap, Hose 1 1 1 1 1 1 1 1 1 1 1 1 1 1
13 42T03005 Lid, Rear 1 1 1 1 1 1 1 1 1 1 1 1 1 1
16 42T86026 Label, Grounding 1 1 1 1 1 1 1 1 1 1 1 1
109 42T16148 Label, Name Plate 1 1
109 42T16154 Label, Name Plate 1
109 42T16155 Label, Name Plate 1
– 39 –
10-2. Top Cover Assembly
TAPPING SCREW
M4 x 16S
– 40 –
AW-9500SER(WB)
AW-9500SER(WT)
AW-9500SBB(WB)
AW-9500SBK(WB)
AW-9500SBX(WB)
AW-9500SBB(WT)
AW-9500SBK(WT)
AW-9500SBX(WT)
AW-9500SBJ(WB)
AW-9500SBJ(WT)
AW-9500SB(WB)
AW-9500SB(WT)
AW-G1130S(IB)
AW-G9930S(IL)
No.
101 42T01005 Cover, Top 1 1 1 1 1 1 1 1 1 1 1 1

101 42T01011 Cover, Top 1 1
_ 102 42T43016 Case, Inlet, Assy 1 1 1 1 1 1 1 1 1 1 1 1
_ 102 42T43018 Case, Inlet, Assy 1 1
103 42T42016 Case, Detergent 1 1 1 1 1 1 1 1 1 1 1 1
103 42T42018 Case, Detergent 1 1
105 42T41006 Tube, Air 1 1 1 1 1 1 1 1 1 1 1 1 1 1
_ 106 42T69001 Switch, Lid 1 1 1 1 1 1 1 1 1 1 1 1 1 1
107 42T78004 Spring, N 1 1 1 1 1 1 1 1 1 1 1 1 1 1
108 42T02099 Lid 1 1 1
108 42T02100 Lid 1 1 1
108 42T02101 Lid 1 1 1
108 42T02102 Lid 1 1 1
108 42T02110 Lid 1
108 42T02083 Lid 1
_ 110 42T69012 Switch, Lid Assembly 1 1 1 1 1 1 1 1 1 1 1 1 1 1
111 42T18012 Lever, Safety 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1
112 42T18016 Spring, Lid 1 1 1 1 1 1 1 1 1 1 1 1 1 1
_ 113 42T67005 Valve, Water Intake 1 1 1 1 1 1 1 1 1 1 1 1
_ 113 42T67006 Valve, Water Intake 1 1
_ 114 42T75004 Sensor, Water Level 1 1 1 1 1 1 1 1 1 1 1 1 1 1
115 42T79010 Cover, Timer Case 1 1 1 1 1 1 1 1 1 1 1 1 1 1
117 42T86228 Label, Caution 1 1 1 1 1 1
117 42T86223 Label, Caution 1 1 1 1 1 1
117 42T86271 Label, Caution, Taiwan 1 1
121 42T19013 Cap, Detergent 1 1 1 1 1 1 1 1 1 1 1 1 1 1
– 41 –
10-3. Panel Assembly
TRUSS HEAD
TAPPING SCREW
M4 x 16S
TRUSS HEAD
TAPPING SCREW
M4 x 16S
– 42 –
AW-9500SER(WB)
AW-9500SER(WT)
AW-9500SBB(WB)
AW-9500SBK(WB)
AW-9500SBX(WB)
AW-9500SBB(WT)
AW-9500SBK(WT)
AW-9500SBX(WT)
AW-9500SBJ(WB)
AW-9500SBJ(WT)
AW-9500SB(WB)
AW-9500SB(WT)
AW-G1130S(IB)
AW-G9930S(IL)
No.
_ 201 42T77047 Wire, Lead Unit 1 1 1 1 1 1

_ 201 42T77043 Wire, Lead Unit 1 1 1 1 1 1 1 1
202 42T05020 Cover, Back 1 1 1 1 1 1 1 1 1 1 1 1
202 42T05032 Cover, Back 1 1
203 42T04196 Panel, Control 1
203 42T04198 Panel, Control 1 1 1 1
203 42T04199 Panel, Control 1 1 1 1
_ 204 42T68034 Timer, Program, 230-240V 1 1 1 1 1 1
_ 204 42T68035 Timer, Program, 220V 1 1
_ 204 42T68027 Timer, Program, 220V 1 1 1 1
_ 204 42T68037 Timer, Program, 110V 1 1
205 42T19004 Indicator, Horizontality 1 1 1 1 1 1 1 1 1 1 1 1 1 1
206 42T19005 Cap, Screw 2 2 2 2 2 2 2 2 2 2 2 2
206 42T19011 Cap, Screw 2 2
– 43 –
10-4. Body Assembly
BIND TAPPING
SCREW
M5 x 20S
BIND TAPPING
SCREW
M5 x 20S
– 44 –
AW-9500SER(WB)
AW-9500SER(WT)
AW-9500SBB(WB)
AW-9500SBK(WB)
AW-9500SBX(WB)
AW-9500SBB(WT)
AW-9500SBK(WT)
AW-9500SBX(WT)
AW-9500SBJ(WB)
AW-9500SBJ(WT)
AW-9500SB(WB)
AW-9500SB(WT)
AW-G1130S(IB)
AW-G9930S(IL)
No.
301 42T20021 Tub, Assembly 1 1 1 1 1 1 1 1 1 1 1 1 1 1

_ 302 42T71025 Capacitor, 425V, 12MFD 1 1 1 1
_ 302 42T71027 Capacitor, 425V, 12MFD 1 1
_ 302 42T71023 Capacitor, 425V, 15MFD 1 1
_ 302 42T71026 Capacitor, 425V, 15MFD 1 1 1 1
_ 302 42T71024 Capacitor, 230V, 54MFD 1 1
_ 303 42T65031 Motor, Drain Valve 1 1 1 1 1 1
_ 303 42T65034 Motor, Drain Valve 1 1 1 1 1 1
_ 303 42T65030 Motor, Drain Valve 1 1
304 42T21008 Basket, Spin 1 1 1 1 1 1 1 1 1 1 1 1 1 1
305 42T28005 Screw With Washer, 6X20.5 1 1 1 1 1 1 1 1 1 1 1 1 1 1
306 42T18019 Cover, Tub 1 1 1 1 1 1 1 1 1 1 1 1 1 1
307 42T40017 Hose, Drain, Inner 1 1 1 1 1 1 1 1 1 1 1 1 1 1
_ 308 42T50010 Pulsator 1 1 1 1 1 1 1 1 1 1 1 1 1 1
310 42T44030 Filter, Lint 1 1 1 1 1 1 1 1 1 1 1 1 1 1
311 42T48002 Valve, Drain 1 1 1 1 1 1 1 1 1 1 1 1 1 1
312 42T48003 Hose, Nut 1 1 1 1 1 1 1 1 1 1 1 1 1 1
313 42T48004 Clamper, Drain Hose 1 1 1 1 1 1 1 1 1 1 1 1 1 1
316 42T18013 Bolt, Hex.Head 4 4 4 4 4 4 4 4 4 4 4 4 4 4
317 42T78007 Cover, Geard Motor, Assy 1 1 1 1 1 1 1 1 1 1 1 1 1 1
318 42T18014 Cover, Capacitor 1 1 1 1 1 1 1 1 1 1 1 1 1 1
– 45 –
10-5. Drive Assembly
TAPPING
SCREW
M6 x 25S
(6P)
TAPPING SCREW
M8 x 16S
TAPPING SCREW
M8 x 25S
– 46 –
AW-9500SER(WB)
AW-9500SER(WT)
AW-9500SBB(WB)
AW-9500SBK(WB)
AW-9500SBX(WB)
AW-9500SBB(WT)
AW-9500SBK(WT)
AW-9500SBX(WT)
AW-9500SBJ(WB)
AW-9500SBJ(WT)
AW-9500SB(WB)
AW-9500SB(WT)
AW-G1130S(IB)
AW-G9930S(IL)
No.
402 42T56001 Spring, Clutch 1 1 1 1 1 1 1 1 1 1 1 1 1 1

403 42T29008 Bracket, Packing 1 1 1 1 1 1 1 1 1 1 1 1 1 1
404 42T58012 Pulley, Pulsator 1 1 1 1 1 1 1 1 1 1 1 1 1 1
405 42T55004 Case, Bearing 1 1 1 1 1 1 1 1 1 1 1 1 1 1
_ 406 42T51012 Shaft, Spin Assy 1 1 1 1 1 1 1 1 1 1 1 1 1 1
407 42T51011 Shaft, Spin 1 1 1 1 1 1 1 1 1 1 1 1 1 1
– 47 –
10-6. Motor and Packaging Assembly
– 48 –
AW-9500SER(WB)
AW-9500SER(WT)
AW-9500SBB(WB)
AW-9500SBK(WB)
AW-9500SBX(WB)
AW-9500SBB(WT)
AW-9500SBK(WT)
AW-9500SBX(WT)
AW-9500SBJ(WB)
AW-9500SBJ(WT)
AW-9500SB(WB)
AW-9500SB(WT)
AW-G1130S(IB)
AW-G9930S(IL)
No.
_ 501 42T65032 Motor 1 1 1 1 1 1

_ 501 42T65033 Motor 1 1 1 1 1 1
_ 501 42T65029 Motor 1 1
_ 502 42T75003 Sensor, Case, Assy 1 1 1 1 1 1 1 1 1 1 1 1 1 1
503 42T51009 Cushion, Motor 1 1 1 1 1 1 1 1 1 1 1 1 1 1
504 42T58011 Pulley, Motor 1 1 1 1 1 1 1 1 1 1 1 1 1 1
505 42T57006 Belt, V Type 1 1 1 1 1 1 1 1 1 1 1 1 1 1
601 42T90285 Carton Box 1 1
601 42T90286 Carton Box 1 1
601 42T90287 Carton Box 1 1
601 42T90311 Carton Box 1 1
601 42T90312 Carton Box 1 1
601 42T90313 Carton Box 1 1
601 42T90290 Carton Box 1
601 42T90291 Carton Box 1
602 42T99004 Cushion, Bottom 1 1 1 1 1 1 1 1 1 1 1 1 1 1
603 42T99003 Cushion, Inner 1 1 1 1 1 1 1 1 1 1 1 1 1 1
604 42T99002 Cushion, Shoulder 1 1 1 1 1 1 1 1 1 1 1 1 1 1
606 42T93004 Sheet, Poly 1 1 1 1 1 1 1 1 1 1 1 1 1 1
607 42T86264 Owner’s Manual 1 1
607 42T86266 Owner’s Manual 1 1 1 1 1 1
607 42T86267 Owner’s Manual 1 1 1 1 1 1
607 42T86272 Owner’s Manual 1
607 42T86273 Owner’s Manual 1
609 42T89003 Bag, Manual 1 1 1 1 1 1 1 1 1 1 1 1 1 1
611 42T93006 Sheet, Poly 1 1 1 1 1 1 1 1 1 1 1 1 1 1
612 42T06014 Rubber, Leg 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1
– 49 –
– 50 –
TOSHIBA CONSUMER PRODUCTS (THAILAND) CO., LTD.
144/1 MOO 5, BANGKADI INDUSTRIAL PARK, TIVANON ROAD,
TAMBOL BANGKADI, AMPHUR MUANG, PATHUMTHANI 12000 THAILAND.
TEL : +66(0)2501 - 1400 (18 LINES) EXT, 2521
FAX : W/M : +66(0)2501 - 1120, (0) 2501 - 1419

Fully Automatic Washing Machine: AW-9500SER/SB/SBB AW-9500SBJ/SBK/SBX AW-G9930S/G1130S

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Fully Automatic Washing Machine: AW-9500SER/SB/SBB AW-9500SBJ/SBK/SBX AW-G9930S/G1130S

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FILE NO.

PRINTED IN THAILAND, Oct., 2003 S

Downloaded from www.Manualslib.com manuals search engine

Model AW-9500SER/SB/SBB AW-9500SBJ/SBK/SBX AW-G9930S/G1130S

Plug Type EM (3P) / 3S / 3P 3S / 3P / 3S EM

Specifications are subject to change without notice.

* Means secondary damages of property, furniture, domestic animal and pet.

Graphic symbol Meaning

indicated prohibition (act must not be conducted).

x Advise the customer to keep children out of the work place.

x Use the specified repair parts when repairing the product.

x Do not modify the product.

x Only a repair technician can disassemble and repair.

x Use an exclusive 110 VAC/15 A socket for the washing machine.

x Connect the grounding wire.

x Do not install in a bath room or a place exposed to wind or rain.

x Do not pour or immerse the electrical parts.

x Do not put inflammable into washing tub.

x Do not pull the power cord when unplugging.

3. CAUTIONS FOR MICROCOMPUTER OPERATION

Shower rinsing About 1 hour

Supply of water Soaking in Draining and

WASH RINSE SPIN

Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" 6'04"

Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" 6'04"

static rinse static rinse

*Unravel is operated as following at the last of wash or rinse.

Unravel operation UNRAVEL DRAIN

HIGH 10" ROTAION

Automatically 7'30" 6'34" 38" 4'34" 38" 4'10" 102" 6'04"

static rinse static rinse

TUB CLEAING COURSE

[ 20" 3' 50" [ 30" 20" [ 3' 50" [ 30" 20"

Adjust the legs so that the machine does not move.

(EX) The washing machine is tilted towards the right

6-1. AW–9500S, AW–G9930S, AW–G1130S

B --- Black L.G --- Light Green PK --- Pink

BR --- Brown OR --- Orange

BU --- Blue R --- Red

G --- Green W --- White

L.B --- Light Blue Y --- Yellow

x Connect the grounding wire.

When checking trouble or repairing, keep to the following items.

AW-9500SER / SB / SBK AC 230 - 240 V

(1) Failure symptoms

Indication Failure symptoms Cause Remedy Countermeasure for failure

E1 For 3 min. 40 sec. After

E5 FAILURE Whether the water supply is frozen or cut

Failure location suspected

Lead wire unit

Inverse rotation not

Diagnosis procedure for each error message

Press the COURSE button to set motor normal Yes

*: It should be each rated voltage. No

Program timer failure

*: It should be each rated voltage. No

Check voltage across CN1 black and CN4 blue

Yes Note: Check with power

Program timer connector

CNI (1P) CN5 (4P)

No. PART Failure diagnosis method

1 Motor Inspection mode 1 ~5