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Essentials of Intercultural Management

Intercultural Open Workshop by KamelionWorld TM

This workshop helps you understand how culture influences efficiency at work; it provides practical tools to develop strategies dealing with your individual business challenges.

More than ever, managers have no time to waste: Yet they simply can’t help getting in the way of productivity.

Workshop overview In this newly globalizing world, we tend to minimize the effect that culture has on business efficiency and productivity; we think, quite rationally, that working globally is more a question of adaptability. Indeed, why should I have more problems working with someone from another culture? Reality shows us however that messages and expectations are not always perceived as expected. Why is that? And what can we do about it?

KamelionWorld TM has designed a one-day interactive cross-company workshop focusing on the challenges of working in a culturally diverse business environment. With your peers and KamelionWorld TM facilitator you will navigate through the fundamentals of cultural dynamics.

You will first get to understand of how communication patterns work from an intercultural perspective. You will quickly see that what seems to be interpersonal mis- communication often has its roots in cross-cultural differences. You will then practice with new tools that enable you to modify your work style and become more effective with your colleagues/partners/clients from other cultures.

Who should attend? The workshop is designed for professionals (business travelers, team members, expatriates, …) working with colleagues/partners/clients from different cultures either in the same office or in a remote environment.

What will I be able to do after participating?

- You will develop an awareness of cultural norms and an understanding of why perceptions might differ from one culture to another.

- You will be able to detect and interpret culture-related business behaviours.

- You will learn about the 7 core competences of the KamelionWorld TM ‘Cultural Smartie’ Model

- You will come up with new intercultural skills allowing you to consider innovative, breakthrough solutions.

allowing you to consider innovative, breakthrough solutions. 1  Your Day: Sample Contents “Essentials of

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Your Day: Sample Contents “Essentials of Intercultural Management” is a one-day interactive session that leverages the experience of the participants and encourages hands- on learning through the use of videos, discussions, role play, self- assessment and the creation of action plans. The audience is limited to 12 participants per group to focus on the priorities and on each individual need identified in the pre-assessment survey carried out prior to the workshop.

To achieve this, you go through a 4-step process following the principles of the UDAR TM Model to understand, decode and then get straight into action before reviewing best practices.

straight into action before reviewing best practices. The Client-Specific Intercultural Company

The Client-Specific Intercultural Company www.kamelionworld.com

Essentials of Intercultural Management

Welcome & Introductions

Participants/workshop objectives and agenda

Objective:

Build rapport within the participants

UNDERSTAND

How does culture affect behaviours, even though we live in an increasingly global world? Why are commonly defined goals perceived differently from one culture to another? What can you expect from your foreign co-worker/partners? Together with your peers and your KamelionWorld TM facilitator, you will navigate through the roots of cross-cultural differences and these related behaviours that appear ‘on the surface’. Learn about your own ‘cultural baggage’ and start reflecting on your own ‘cultural filters’.

Topics:

The impact of Culture on Business

What is Culture?

Your cultural backpack

Moving beyond stereotypes

Objective:

Recognise the complex cultural challenges that face executives in a culturally diverse work environment

DECODE

You will decode your individual business situations and explore them through another “filter” to fully understand why and how to deal with them and achieve maximum success.

Topics:

Cultural differences

Business activities focusing on practical subjects such as meetings, communication, planning, management, leadership, … identified in the needs analysis

Objective:

View the professional landscape through new eyes.

ACT

No theory here, just solid and practical solutions. You will develop the most appropriate strategies to bridge cultural gaps. Concrete and personal action plans will enable you to practice and measure your results immediately once back at work.

Topics:

Bridging the Cultural Gaps

Process of Cross-Cultural Misunderstandings

Do’s and Don’ts: solving different case studies

Addressing Real-World Challenges: Action Plan

Objective:

Apply the lessons learned to real-world challenges,

REVIEW

Review the components to become a ‘Cultural Smartie’ and keep on track. Q & A, wrap up, close of the workshop.

Practical information

PRICE: 500 EUR (VAT excl.) per participant

Included: pre-assessment survey, 1-day group session, lunch, coffee breaks and learning material

OPTION: A 1-day individual follow-up consulting session may be organized between 1 and 2 months after the workshop. This could take place either locally or wherever you need it. Primary goal is to develop appropriate strategies as an answer to a specific business project. As an example : let’s consider that you are partnering with Indians. On the occasion of your next trip to India, you can take advantage of an individual session with our local expert over there. Price: 1 400 EUR (VAT excl.) per participant. Included:

pre-assessment interview, 1-day individual work session, learning material.

VENUE: Please consult our PLANNER to find out about dates and locations where the “Essentials of Intercultural Management” open workshops are conducted.

To get further information about the KamelionWorld TM Client-Specific Intercultural Solutions, please visit us: www.KamelionWorld.com or contact us at: info@kamelionworld.com

or contact us at: info@kamelionworld.com The Client-Specific Intercultural Company

The Client-Specific Intercultural Company www.kamelionworld.com

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REGISTRATION FORM Essentials of Intercultural Management KamelionWorld T M Open Workshop Please return the re

REGISTRATION FORM

Essentials of Intercultural Management KamelionWorld TM Open Workshop

Please return the registration form duly filled in and signed info@kamelionworld.com or by fax: +32 (0)87 77 68 56.

either

by

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Fee:

500,00 EUR (1 participant)

1 400,00 EUR (3 participants)

950,00 EUR (2 participants)

1 850,00 EUR (4 participants)

the individual follow-up consulting session:

Fee:

1 400,00 EUR (1 participant)

3 920,00 EUR (3 participants)

2 600,00 EUR (2 participants)

5 180,00 EUR (4 participants)

Payment terms:

Prices are VAT excl. Full payment upon receipt of the invoice. If participation is cancelled more than 7 days before the start, the full amount will be repaid. Audience is limited to 12 participants. We reserve the right to cancel/postpone the training if the number of participants attending is less than 4.

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The Client-Specific Intercultural Company Avenue Charles de Gaulle 2, 1653 Luxembourg Tel: +32 (0)87 77 14 41 – Fax: +32 (0)87 77 68 56 www.kamelionworld.com