MD RUHUL AMIN

Abudhabi, UAE
Ph: 00971563297164 / 00971501262517
sabuj_202098@yahoo.com

Professional Summery
As a system support engineer diagnose and troubleshoot software and hardware problems and help customers
install applications and programs. System Support Engineer responsibilities include resolving network issues,
configuring operating systems and using remote desktop connections to provide immediate support.

 System Support  Network Design

 Network System installation  Client Support
 Equipment Selection  Troubleshooting
 Operation and Control  Telecommunications

Experience

Project Engineer, Mar 2012- Present

Intelligent Telecommunication Systems L.L.C – Abudhabi , U.A.E

 Manage and monitor all installed systems and infrastructure.

 Install, configure, test and maintain operating systems, application software and system
management tools.
 Proactively ensure the highest levels of systems and infrastructure availability
 Monitor and test application performance for potential bottlenecks, identify possible solutions, and
work with developers to implement those fixes.
 Maintain security, backup, and redundancy strategies.
 Write and maintain custom scripts to increase system efficiency and lower the human intervention.
Time on any tasks.
 Participate in the design of information and operational support systems.
 Provide 2nd and 3rd level support.
 Liaise with vendors and other IT personnel for problem resolution.
 Managing Dubai Road and Transport Authority (RTA) Traffic counting system with RTMS.
 Manage the coordination and overall integration of technical activities in architecture or engineering
projects.
 Direct, review, or approve project design changes.
 Plan or direct the installation, testing, operation, maintenance, or repair of facilities or equipment.
 Plan, direct, or coordinate survey work with other project activities.
 Prepare estimates for use in selecting vendors or subcontractors.
 Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.
 Prepare and maintain a directory of suppliers, contractors and subcontractors.
 Travel to customers' premises to install, maintain, or repair audio and visual electronic reception
equipment or accessories.
 Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics
and locate faults or malfunctions.
 Splice cables, using hand tools, epoxy, or mechanical equipment.
 Measure signal strength at utility poles, using electronic test equipment.
 Set up service for customers, installing, connecting, testing, or adjusting equipment.
 Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using
bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
 Lay underground cable directly in trenches or string it through conduits running through trenches.
 Use a variety of construction equipment to complete installations, such as digger derricks, trenchers, or
cable plows.


Supervisor, June 2007- Feb 2012 Scientechnic L.L.C – Dubai, U.A.E

 Manage and monitor all installed systems and infrastructure of CCTV

 Install, configure, test and maintain operating systems, application software and system
management tools.
 Proactively ensure the highest levels of systems and infrastructure availability.
 Monitor and test application performance for potential bottlenecks, identify possible solutions, and
work with developers to implement those fixes.
 Maintain security, backup, and redundancy strategies.
 Write and maintain custom scripts to increase system efficiency and lower the human intervention
time on any tasks.
 Participate in the design of information and operational support systems.
 Provide 2nd and 3rd level support.
 Liaise with vendors and other IT personnel for problem resolution.

Network Engineer June 2005- June 2006Delta

Soft LTD – Dhaka, Bangladesh

 Coordinate installation of new equipment.

 Coordinate network or design activities with designers of associated networks.
 Develop network-related documentation.
 Estimate time and materials needed to complete projects.
 Maintain networks by performing activities such as file addition, deletion, or backup.

Education
MBA in IT – Final Year
Jaipur National University – Jaipur , RJ, India

Bachelor of Computer Application ( BCA ) : Computer Jan 2018

Jaipur National University – Jaipur, RJ, India
 Graduate with Honors – First Division

Associate Degree Sep 2004

Diploma In Computer Engineering ( 4 Years ) : Dhaka , Bangladesh
 GPA 3.32 out of 4

Secondary School Certificate July 1996

Rajshahi Court Academy ,Rajshahi, Bangladesh
 Second Division

Personal skills and competences

 Formal Supervisory Skills (FSS) 30th April 2018
 Viavi Solutions training course entitled : ONMSi& OFM training 27/09/2017 - 02/10/2017

Social skills and competences

 First Aid Basic Training 18/04/2018 -17/04/2021
 Fire Fighting Basic Training 18/04/2018 -17/04/2021

Organizational skills and competences

 Estimation and Design of Structural Networking

Driving license
 DUBAI , U.A.E , Light Vehicle

Marital Status
 Married

Language
 English , Bangla , Hindi /Urdu

Declaration
I do here by declare that all the information given above is true to the best of my knowledge and behalf.