All Reports Format

Sr No Report
1 Verifierwise Disposition Report

2 Supervisor Wise Disposition Report
3 Lead Tracker
4 Fresh Lead Tracker
5 Lead History
6 Run Sheet
7 TL Run Sheet
8 Agentwise Unique Disposition Summary
9 Verifierwise Unique Disposition Summary
10 Agentwise Disposition Summary Hourly
11 Agentwise Login Logout Time Report
12 Verifierwise Callback Details
13 EDC Settlement Report
14 QC Analysis Report
15 Verifierwise Login Hour Report
16 Agent Dial Count Report
17 Batchwise Unique Disposition Report
18 Batchwise Disposition Dump Report
19 Time Slicing Report
20 Agentwise Performance Report
21 Real Time Call Stats Total
22 Real Time Call Stats Agent wise
23 Real Time Call Stats Verifier wise
24 Data Status
25 Unique Disposition Summary - Web
26 Agentwise Disposition Summary - Web
27 Call Stats Daily - Web
28 Call Stats Hourly - Web
Sr. No. ApplicationNumber Name_Of_Insured
1 1120360 fxlbvkn
Sr. No.
ApplicationNumber
Name_Of_Insured
Premium
Agent_Name
SuperVisor
CalledDateTime
Call_Disposition
AgentComments
Verifier
Verifier_CalledDateTime
Verifier_Disposition
VerifierComments
QCName
QC_CalledDateTime
QC_Disposition
Final_Disposition
Premium Agent_Name SuperVisor CalledDateTime Call_Disposition
6106 ABC TL1 4/14/2006 10:24 Lead
AgentComments Verifier
1234 Afsana M
Verifier_CalledDateTime Verifier_Disposition
4/14/2006 10:36 Customer not contactable
VerifierComments QCName QC_CalledDateTime
HUP....CUST HUNG UP AT THE TIME OF AUTHORITY...EDC APPROVED....
QC_Disposition Final_Disposition
Customer not contactable
Supervisor Wise D
Fromdate 14/Apr/2006 12:
Sr. No. ApplicationNumber Name_OfPremiumNo_Of_F Agent_N

1 1117466 MR SWATA 11482 1 Robin B
Sr. No.
ApplicationNumber
Name_Of_Insured
Premium
No_Of_Forms
Agent_Name
SuperVisor
CalledDateTime
Call_Disposition
AgentComments
Verifier
Verifier_CalledDateTime
Verifier_Disposition
VerifierComments
QCName
QC_CalledDateTime
QC_Disposition
Final_Disposition
Supervisor Wise Disposition Report
date 14/Apr/2006 12:00 AM - ToDate 14/Apr/2006 11:59 PM
SuperVisCalledDateTime Call_DispAgentComments Verifier

Paramjeet 4/14/2006 10:34 Lead Lead Punneta T
Verifier_Called Verifier_Disp VerifierCommQCName QC_CalledDateTQC_Dispo
4/14/2006 11:16 Sale PUNEETA SALE Forum 4/14/2006 11:54 QC_Closed
Final_Disposition
QC_Closed
Sr. No. CallID ApplicationNumber
3 3305134 1114646
Sr. No.
CallID
ApplicationNumber
Name_Of_Insured
Premium
No_Of_Forms
Agent_Name
SuperVisor
CalledDateTime
Call_Disposition
Agent Comment
Verifier
VerifierFirstAttempt
VerifierFirstDisposition
Verifier_Final_CalledDateTime
Verifier_Final_Disposition
VerifierComments
Sale_Premium
Sale_No_Of_Forms
Sale_Type
QCName
QCFirstAttempt
QCFirstDisposition
QC_CalledDateTime
QC_Disposition
Final_Disposition
Agent
Product
Name_Of_Insured Premium No_Of_Forms Agent_Name
MR ALOK SHARDA 8968 1 Ashish B
SuperVisor CalledDateTime Call_Disposition
Anil k 4/14/2006 10:59 Lead
Agent Comment Verifier VerifierFirstAttempt
Bharti S 4/14/2006 11:05
VerifierFirstDisposition Verifier_Final_CalledDateTime
Sale 4/14/2006 11:05
Verifier_Final_Disposition VerifierComments
Sale BHARTI SALE
Sale_Premium Sale_No_Of_Forms Sale_Type QCName
8968 1 EDC Approved Sale - HSBC Forum
QCFirstAttempt QCFirstDisposition QC_CalledDateTime QC_Disposition
4/14/2006 12:03 QC_Closed 4/14/2006 12:03 QC_Closed
Final_Disposition Agent Product
QC_Closed Forum Maharaksha
Sr. No. CallID ApplicationNumber Name_Of_Insured
3 3305134 1114646 MR ALOK SHARDA
Premium No_Of_Forms Agent_Name SuperVisor CalledDateTime
8968 1 Ashish B Anil k 4/14/2006 10:59
Call_Disposition Agent Comment Verifier
Lead Bharti S
VerifierFirstAttempt VerifierFirstDisposition Verifier_Final_CalledDateTime
4/14/2006 11:05 Sale 4/14/2006 11:05
Verifier_Final_Disposition VerifierComments
Sale BHARTI SALE
Sale_Premium Sale_No_Of_Forms Sale_Type QCName
8968 1 EDC Approved Sale - HSBC Forum
QCFirstAttempt QCFirstDisposition QC_CalledDateTime QC_Disposition
4/14/2006 12:03 QC_Closed 4/14/2006 12:03 QC_Closed
Final_Disposition Agent Product
QC_Closed Forum Maharaksha
Lead History Dump
Fromdate 15/May/2006 12:00 AM - ToDate 15/May/
Sr. No. Applicat Name_OfLead_Pr Lead_No Caller_N Caller_T Call_DispCalledDateTime

3 764643 Mrs. CICIL 6219 1 Mohini P TSR Lead 5/15/2006 10:25
4 764643 Mrs. CICIL 6219 1 Bharti S Verifier Sale 5/15/2006 10:32
5 919475 Mr. VIREN 15353 2 Shivanand TSR Lead 5/15/2006 10:52
6 958035 Mrs. SHWE 3658 1 Rekha S Verifier Sale 5/15/2006 9:39
- ToDate 15/May/2006 11:00 AM
Sale_Pr Sale_No Caller_Comments

0 0
6219 1 BHARTI SALE
0 0
3658 1 sale------rekha
Run Sheet Dump Report
Date CustomerCampaig Title Custome Marital SPhone (RPhone (OPhone (C
Date
Customer ID
Campaign Code
Title
Customer Name
Marital Status
Phone (RES)
Phone (OFF)
Phone (CELL)
Address1
Address2
Address3
Landmark
City
PinCode
Plan Selected
Option
Mode Of Payment
Payment Freq
Premium Amount
Self Name
Self DOB
Self Nominee
Self RelationShip
Spouse Name
Spouse DOB
Spouse Nominee
Spouse Relationship
Mother Name
Mother DOB
Mother Nominee
Mother Relationship
Father Name
Father DOB
Father Nominee
Father Relationship
Credit Card No
Expiry Date
Auto Renewal Facility
Voice Log Indexes
Date Of VLI
Occupation
State
Bank Name
Card Type
Application Code membership no.
CSO
Verifier
AppID
QC
Billing Organisation
TransactionID
MerchantID
Product
00 AM - ToDate 14/May/2006 11:59 PM
Address1Address2Address3Landmark City PinCode Plan SeleOption

Mode Of Payment PremiumSelf NamSelf DOB Self NomSelf Relation Spouse N Spouse
Spouse Spouse RMother Mother Mother NMother RFather N Father D Father N
Father ReCredit C Expiry D Auto Rene
Voice Lo Date Of Occupati State Bank Na
Card Typ Applicat CSO Verifier AppID QC Billing O Transact Merchant
Product
Sr. No. AppId Customer_ID Title Customer_Name
1 68645 1126233 Mr. Mr. SREE Y RAMULU
Plan_Type Level_Type Payment_Option Premium Agent Name
Plan2 Level2 Annual 6106 Robin B
TL Verifier Name SaleDateTime Call_ClosedDateTime
Paramjeet K Mona J Apr 14 2006 10:41AM Apr 14 2006 10:11AM
Sr. No.
AppId
Customer_ID
Title
Customer_Name
Plan_Type
Level_Type
Payment_Option
Premium
Agent Name
TL
Verifier Name
SaleDateTime
Call_ClosedDateTime
QC
QC_Comments
QC QC_Comments
Forum ok
Agentwise Unique Disposition Summar
Agent Already CAlready hAlready AnswerinBetter of Busy/En Call Ter Card blo
adhirp 1 22
ajayk 10 16
akashd 1 18
aliasgarj 1 64
alkas 2 5
arunh 1 3 8
arunkumarb 1 17
arunkumars 31
ashishb 2
ashokc
atiquec 1 8 3
belifs 14
binitab
dayashankars 1 11
farahk 3 3 18
goldyj 27 29
govindrajn 1 1 4 12
jayswatt 1 3 20
kailashp 2
kanchanb 1 2 5
kashmirchandt 9
ketany 3 18
kishorek 7
lohitk 2
mahesht 1 6
mamtas 13
mansij 2 6
marutia 7 6
mohammedp 1 1
mohinip 3 8
mohsins 4 1 14
nidhus 3 18
nikhilk 1 15
nileshb 5
nirmalak 2 1 33
nisargs 1 1 11
pankajp 1 7
pareshk
parmits 1 14
poojap 1 8
pradeeps 1 4
prashantm 1 1 5 20
pravins 1
priyak 1 16
priyat 5
rakeshy 3 6
ravik 1 1
reshmat 1 19
reubenm 1 1 1 35
rijinn 1 8
riteshp 1 16
rittoi 1 4
sabbyk 1 2 31
sachinb
sachind 1 15
sachins
salinaj
sam 2
sameerk
sandeepm 12
sandeepn 3
sanobark 1 1 20
santoshn
sarangs 6
sarikaa 3 10
sarlak
sarveshm 2 4
sayeeda 1 1 3
seemay 1 1
shabnami 8 1 1 27
shinuj 1 31
shirishb 1 2
shivanands 26
shobhag 3 27
shwetak 1 4 1 42
snehankitak 1
sudeeps 2 1 7 3
sujits 2 12
sukhbirk 1
sumitn1
sumitp 1 10 16
sumits 1 1 6
sunilc 3
sunitap 1 3 12
sushmah 2 10
udayt 1
varunas 1 2
vijayam 1
vijayd 8 8
vikasp 1 29
vinayc 1 14
vishals 1 7
vivianf 1 17
xavierd 10
yashodhad
yasirq
Total 8 30 21 152 1 1045 0 0
Disposition Summary
00 AM - ToDate 15/May/2006 11:59 PM
Card detaCBL_RejeCredit caCustomer aske

Customer notCustomer noDecease Do not ca
1 33
3 20
1 37
5
1 10 29
3 38
1 46
1 40
3 5 1
2 12
8
6
2
2 27
2 31 1
1 1 24
21
1 43
1 25
70
2 17
1 1 41
26
5
2 3 33
10 20
1 19
55
1
4 23
2 1 23
1 2 24
24
2 81
1 34
2 78 1
1 43
1 1 7
1 6 30
3 44
1 2 69
51
3 9
13
16 8
1 58
34
33
1 30
2 31
1 38
13
2 18
3
1 83
8 15
57
12
1 1 19
2 51
1 50
51
45
5 2 19
1 1 11
1 19
1 1 20
3 71
1 1 44
3
1 9 6
41
1 3 22
2 1 30 1
4
3 15
2 1 31
5 18
2 45
2 45
2 22 3
4 37
1 37
1 33 1
9 66
1 4 10
2 66
5 26
1 11
4 5 22
3 2 120
43 1
5 33
2 11 14
1 17
0 0 54 184 2941 0 1 8
Does not Does not Fake Lea Financia Hung up Hung up d
Language BarLanguage Lead
1 1
1 1
1 1
1
1 1
1 1
1
1 1
2 1
1
1
1
1
1 1
2
1
1
1
2
2
1
1
1 1
1
0 0 0 17 28 0 7 0 0
Mediclaim
Need custNeed docNeed time
Need TimNo respoNon contNot eligi Not eligi
23
5
1 2
1
2 9 1
1 18
2
16 2
11
9
5
8
20
31
7 1
4 31
5 1
11
1 10
34
1 12
35 2
2 9
11
10 1
3
33
30
18 2
20
2
1 13 2
9
18 1
15 1
26 1
4 2
9
4 4
1 17
1 26 1
1
22
33
1 19 1
19 1
21 1
1 17
2
17
1
1 9
5
26
1 8 2
24
4
2 18
1 12
2 3 1
16 2
8 1
1 4 1
30 1
29 1
24 1
2
19
13
1 11
19
6 1
9
1 12
37
3
21 3
1 3
19
1 3 1
1 49 2
2
12
27 2
15
12
0 0 0 30 0 1243 0 55 0
Not interNot Inte Not ReadOdd toneOut of st PremiumPremiumProduct fQC_Close
4
7 4
2
4
8 2 3
5 6 17
3 4
2 5 5
41 35 3
4 1
2 4
5 4
1 5 4
4 5
6 5 6 1
11 6
4 6
4
6 6 3
7 12 6
6 71 1
3 1
6 3
12 2 1
1 1
3 2
2
17 4
2 8
13 11 4 1
2 1 6
16 1 5
9
21 10
9 4 3
12 3 3
1 4
7 45 2
1 6
2 1 3
2 2
15 4 3
10 8
11 3
2 5
3 3
9 1
16 5
1 1 1
4 5 5
4 2 7
6 5
9
6 20 2
1 5
9 4
2 5 3
9 4 4
1
6 3
10 16 1
7 5 3
1 1 2
6 1
9 4
4 3 1
4 2
2 1 1
3 29 4
1 1
8 2
3 9
5 2
4 4 2
9 2
7 2 4
8 1 5
10 11 1
4 8 7 1
2 1
5 4
8 3
1 3 5
4 5 2
10 3
30
513 0 0 422 264 4 0 0 0
QC_RejecQuestions
Realloca Recall Refused Rejected Sale service i service i
1
1
1 2
1
1
2
1 1
1
2
2
1
1 4
1
1
1
1
1
2
4
2 1
2
11
1
1 2
2
1
1 8
1
2
0 3 0 56 0 0 0 27 2
Thought Wants al Wants brWants med
Will Not Wrong n Total
3 88
2 68
7 69
1 76
72
22 124
8 85
23 125
2 108
19
4 40
25
2
1 61
21 111
17 140
21 90
6 128
23 68
15 109
60
4 127
17 144
1 12
3 94
2 73
1 44
5 91
1 9
7 101
2 89
6 104
18 92
9 121
13 113
7 142
7 94
10
13 100
1 9 99
138
4 100
27
1 1 55
5 85
5 94
1 5 80
5 99
1 2 100
8 81
6 106
2 23
9 96
5
18 150
1 41
17 89
2
2 44
2 52
1 11 73
12 124
3 14 89
10 105
7 53
13
7 62
4 76
9 106
1 13 122
8 70
2 40
14 120
7 99
22 135
7
1 12 99
63
2 51
1 50
5 112
52
4 67
13 91
6 103
2 97
65
26 128
2 71
4 62
3 7 120
1 139
16 100
6 94
55
2
0 0 11 2 0 642 7707
Verifierwise Unique Disposition Summa
Agent Already CAlready hAlready AnswerinBetter of Busy/En Call Ter Card blo
bhartis
mona
pallavi
puneeta
rekha
Total 0 0 0 0 0 0 0 0
e Disposition Summary
00 AM - ToDate 15/May/2006 11:59 PM
Card detaCBL_RejeCredit caCustomer aske

Customer notCustomer noDecease Do not ca
1 1
2
3
1 1
0 0 2 6 1 0 0 0
Does not Does not Fake Lea Financia Hung up Hung up d
Language BarLanguage Lead
0 0 0 0 0 0 0 0 0
Mediclaim
Need custNeed docNeed time
Need TimNo respoNon contNot eligi Not eligi
0 0 0 0 0 0 0 0 0
Not interNot Inte Not ReadOdd toneOut of st PremiumPremiumProduct fQC_Close
0 0 0 0 0 0 0 0 0
QC_RejecQuestions
Realloca Recall Refused Rejected Sale service i service i
4 12
1 17
2 10
2 11
12
0 0 0 0 0 9 62 0 0
Thought Wants al Wants brWants med
Will Not Wrong n Total
18
20
15
13
0 0 0 0 0 0 66
Agentwise Disposition Summ
Fromdate 14/Apr/2006 12:00 AM - ToDa
Sr. No. agentna fromdate todate Need time

Wants brOut of st Busy/En
1 Adhir P 4/14/2006 9:00 4/14/2006 10:00

2 Adhir P 4/14/2006 10:00 4/14/2006 11:00 1
3 Adhir P 4/14/2006 11:00 4/14/2006 12:00 1
4 Adhir P 4/14/2006 12:00 4/14/2006 13:00
5 Adhir P 4/14/2006 13:00 4/14/2006 14:00 2
6 Adhir P 4/14/2006 14:00 4/14/2006 15:00 1 3
7 Akash D 4/14/2006 9:00 4/14/2006 10:00 3
8 Akash D 4/14/2006 10:00 4/14/2006 11:00 5
9 Akash D 4/14/2006 11:00 4/14/2006 12:00 6
10 Akash D 4/14/2006 12:00 4/14/2006 13:00 7
11 Akash D 4/14/2006 13:00 4/14/2006 14:00 6
12 Akash D 4/14/2006 14:00 4/14/2006 15:00 2
13 Aliasgar J 4/14/2006 12:00 4/14/2006 13:00
14 Alka S 4/14/2006 9:00 4/14/2006 10:00
15 Alka S 4/14/2006 10:00 4/14/2006 11:00 3
16 Alka S 4/14/2006 11:00 4/14/2006 12:00 1
17 Alka S 4/14/2006 12:00 4/14/2006 13:00
18 Alka S 4/14/2006 13:00 4/14/2006 14:00
19 Alka S 4/14/2006 14:00 4/14/2006 15:00
20 Anil M 4/14/2006 9:00 4/14/2006 10:00
21 Anil M 4/14/2006 10:00 4/14/2006 11:00 1 2
22 Anil M 4/14/2006 11:00 4/14/2006 12:00
23 Anil M 4/14/2006 12:00 4/14/2006 13:00 1
24 Anil M 4/14/2006 13:00 4/14/2006 14:00 1
25 Anil M 4/14/2006 14:00 4/14/2006 15:00 1 4
26 ARUN KUM 4/14/2006 9:00 4/14/2006 10:00
27 ARUN KUM 4/14/2006 10:00 4/14/2006 11:00 1 6
28 ARUN KUM 4/14/2006 11:00 4/14/2006 12:00 2 4
29 ARUN KUM 4/14/2006 12:00 4/14/2006 13:00 6
30 ARUN KUM 4/14/2006 13:00 4/14/2006 14:00 1
31 ARUN KUM 4/14/2006 14:00 4/14/2006 15:00 9
32 ArunKumar 4/14/2006 9:00 4/14/2006 10:00 2
33 ArunKumar 4/14/2006 10:00 4/14/2006 11:00
34 ArunKumar 4/14/2006 11:00 4/14/2006 12:00 1 1
35 ArunKumar 4/14/2006 12:00 4/14/2006 13:00 6
36 ArunKumar 4/14/2006 13:00 4/14/2006 14:00 1 2
37 ArunKumar 4/14/2006 14:00 4/14/2006 15:00 3
38 Ashish B 4/14/2006 9:00 4/14/2006 10:00 1
39 Ashish B 4/14/2006 10:00 4/14/2006 11:00
40 Ashish B 4/14/2006 11:00 4/14/2006 12:00
41 Ashish B 4/14/2006 12:00 4/14/2006 13:00 2
42 Ashish B 4/14/2006 13:00 4/14/2006 14:00
43 Ashish B 4/14/2006 14:00 4/14/2006 15:00
44 Atiquec 4/14/2006 9:00 4/14/2006 10:00 2
45 Atiquec 4/14/2006 10:00 4/14/2006 11:00 2
46 Atiquec 4/14/2006 11:00 4/14/2006 12:00 1
47 Atiquec 4/14/2006 12:00 4/14/2006 13:00
48 Atiquec 4/14/2006 13:00 4/14/2006 14:00 1
49 Atiquec 4/14/2006 14:00 4/14/2006 15:00 1 1
50 Belief S M 4/14/2006 10:00 4/14/2006 11:00 1
51 Belief S M 4/14/2006 11:00 4/14/2006 12:00 4
52 Chintan P 4/14/2006 9:00 4/14/2006 10:00 1
53 Chintan P 4/14/2006 10:00 4/14/2006 11:00
54 Chintan P 4/14/2006 11:00 4/14/2006 12:00 1 1 1
55 Chintan P 4/14/2006 12:00 4/14/2006 13:00 1
56 Chintan P 4/14/2006 13:00 4/14/2006 14:00 1 1 1
57 Chintan P 4/14/2006 14:00 4/14/2006 15:00
58 Chitesh V 4/14/2006 9:00 4/14/2006 10:00 3
59 Chitesh V 4/14/2006 10:00 4/14/2006 11:00 4
60 Chitesh V 4/14/2006 11:00 4/14/2006 12:00 2 16
61 Chitesh V 4/14/2006 12:00 4/14/2006 13:00 1 1
62 Chitesh V 4/14/2006 13:00 4/14/2006 14:00 1 9
63 Chitesh V 4/14/2006 14:00 4/14/2006 15:00
64 Dayashank 4/14/2006 9:00 4/14/2006 10:00 3
65 Dayashank 4/14/2006 10:00 4/14/2006 11:00 1
66 Dayashank 4/14/2006 11:00 4/14/2006 12:00 1
67 Dayashank 4/14/2006 12:00 4/14/2006 13:00 1
68 Dayashank 4/14/2006 13:00 4/14/2006 14:00 4
69 Dayashank 4/14/2006 14:00 4/14/2006 15:00 1 3
70 Dummy 4/14/2006 9:00 4/14/2006 10:00
71 Fakhrul H 4/14/2006 9:00 4/14/2006 10:00
72 Fakhrul H 4/14/2006 10:00 4/14/2006 11:00
73 Fakhrul H 4/14/2006 11:00 4/14/2006 12:00
74 Fakhrul H 4/14/2006 12:00 4/14/2006 13:00 1
75 Fakhrul H 4/14/2006 13:00 4/14/2006 14:00
76 Fakhrul H 4/14/2006 14:00 4/14/2006 15:00
77 Farah K 4/14/2006 9:00 4/14/2006 10:00
78 Farah K 4/14/2006 10:00 4/14/2006 11:00 1 3 2
79 Farah K 4/14/2006 11:00 4/14/2006 12:00 1 1
80 Farah K 4/14/2006 12:00 4/14/2006 13:00
81 Farah K 4/14/2006 13:00 4/14/2006 14:00
82 Farah K 4/14/2006 14:00 4/14/2006 15:00 1 1
83 Gajraj P 4/14/2006 9:00 4/14/2006 10:00 2
84 Gajraj P 4/14/2006 10:00 4/14/2006 11:00
85 Gajraj P 4/14/2006 11:00 4/14/2006 12:00 1
86 Gajraj P 4/14/2006 12:00 4/14/2006 13:00 1
87 Gajraj P 4/14/2006 13:00 4/14/2006 14:00 1
88 Gajraj P 4/14/2006 14:00 4/14/2006 15:00 1 2
89 Goldy J 4/14/2006 9:00 4/14/2006 10:00 2
90 Goldy J 4/14/2006 10:00 4/14/2006 11:00
91 Goldy J 4/14/2006 11:00 4/14/2006 12:00 1
92 Goldy J 4/14/2006 12:00 4/14/2006 13:00
93 Goldy J 4/14/2006 13:00 4/14/2006 14:00 2
94 Goldy J 4/14/2006 14:00 4/14/2006 15:00 3
95 Harshika P 4/14/2006 9:00 4/14/2006 10:00
96 Harshika P 4/14/2006 10:00 4/14/2006 11:00
97 Harshika P 4/14/2006 11:00 4/14/2006 12:00
98 Harshika P 4/14/2006 12:00 4/14/2006 13:00 1
99 Harshika P 4/14/2006 13:00 4/14/2006 14:00 2
100 Harshika P 4/14/2006 14:00 4/14/2006 15:00
101 Jaison F 4/14/2006 9:00 4/14/2006 10:00 13
102 Jaison F 4/14/2006 10:00 4/14/2006 11:00 8
103 Jaison F 4/14/2006 11:00 4/14/2006 12:00 6
104 Jaison F 4/14/2006 12:00 4/14/2006 13:00 27
105 Jaison F 4/14/2006 13:00 4/14/2006 14:00 9
106 Jaison F 4/14/2006 14:00 4/14/2006 15:00 8
107 Jayesh B 4/14/2006 9:00 4/14/2006 10:00 2
108 Jayesh B 4/14/2006 10:00 4/14/2006 11:00
109 Jayesh B 4/14/2006 11:00 4/14/2006 12:00
110 Jayesh B 4/14/2006 12:00 4/14/2006 13:00
111 Jayesh B 4/14/2006 13:00 4/14/2006 14:00 2
112 Jayesh B 4/14/2006 14:00 4/14/2006 15:00 2
113 Jayswat T 4/14/2006 9:00 4/14/2006 10:00 2 1
114 Jayswat T 4/14/2006 10:00 4/14/2006 11:00
115 Jayswat T 4/14/2006 11:00 4/14/2006 12:00
116 Jayswat T 4/14/2006 12:00 4/14/2006 13:00 1
117 Jayswat T 4/14/2006 13:00 4/14/2006 14:00
118 Jayswat T 4/14/2006 14:00 4/14/2006 15:00 1 1
119 Kamal C 4/14/2006 9:00 4/14/2006 10:00
120 Kamal C 4/14/2006 10:00 4/14/2006 11:00
121 Kamal C 4/14/2006 11:00 4/14/2006 12:00 1
122 Kamal C 4/14/2006 12:00 4/14/2006 13:00 1
123 Kamal C 4/14/2006 13:00 4/14/2006 14:00
124 Kamal C 4/14/2006 14:00 4/14/2006 15:00
125 Kanchan B 4/14/2006 9:00 4/14/2006 10:00 3
126 Kanchan B 4/14/2006 10:00 4/14/2006 11:00 1 8
127 Kanchan B 4/14/2006 11:00 4/14/2006 12:00 5
128 Kanchan B 4/14/2006 12:00 4/14/2006 13:00 12
129 Kanchan B 4/14/2006 13:00 4/14/2006 14:00 5
130 Kanchan B 4/14/2006 14:00 4/14/2006 15:00
131 Kashmirch 4/14/2006 9:00 4/14/2006 10:00 3
132 Kashmirch 4/14/2006 10:00 4/14/2006 11:00 1
133 Kashmirch 4/14/2006 11:00 4/14/2006 12:00 1 6
134 Kashmirch 4/14/2006 13:00 4/14/2006 14:00
135 Kashmirch 4/14/2006 14:00 4/14/2006 15:00 1 6
136 Ketan Y 4/14/2006 9:00 4/14/2006 10:00
137 Ketan Y 4/14/2006 10:00 4/14/2006 11:00 1
138 Ketan Y 4/14/2006 11:00 4/14/2006 12:00 1
139 Ketan Y 4/14/2006 12:00 4/14/2006 13:00
140 Ketan Y 4/14/2006 13:00 4/14/2006 14:00
141 Ketan Y 4/14/2006 14:00 4/14/2006 15:00
142 Kiran T 4/14/2006 9:00 4/14/2006 10:00
143 Kiran T 4/14/2006 10:00 4/14/2006 11:00 1 1 2
144 Kiran T 4/14/2006 11:00 4/14/2006 12:00
145 Kiran T 4/14/2006 12:00 4/14/2006 13:00
146 Kiran T 4/14/2006 13:00 4/14/2006 14:00 1
147 Kiran T 4/14/2006 14:00 4/14/2006 15:00 1
148 Kishore K 4/14/2006 9:00 4/14/2006 10:00
149 Kishore K 4/14/2006 10:00 4/14/2006 11:00 1
150 Kishore K 4/14/2006 11:00 4/14/2006 12:00 1
151 Kishore K 4/14/2006 12:00 4/14/2006 13:00 1
152 Kishore K 4/14/2006 13:00 4/14/2006 14:00 1 1
153 Kishore K 4/14/2006 14:00 4/14/2006 15:00 1
154 Lohit K 4/14/2006 9:00 4/14/2006 10:00
155 Lohit K 4/14/2006 10:00 4/14/2006 11:00
156 Lohit K 4/14/2006 11:00 4/14/2006 12:00
157 Lohit K 4/14/2006 12:00 4/14/2006 13:00 2
158 Lohit K 4/14/2006 13:00 4/14/2006 14:00 1
159 Lohit K 4/14/2006 14:00 4/14/2006 15:00 2
160 Mahesh K 4/14/2006 9:00 4/14/2006 10:00 2
161 Mahesh K 4/14/2006 10:00 4/14/2006 11:00 6
162 Mahesh K 4/14/2006 11:00 4/14/2006 12:00 10
163 Mahesh K 4/14/2006 12:00 4/14/2006 13:00 1 3
164 Mahesh K 4/14/2006 13:00 4/14/2006 14:00 1
165 Mahesh K 4/14/2006 14:00 4/14/2006 15:00 1 1
166 Mahesh T 4/14/2006 9:00 4/14/2006 10:00
167 Mahesh T 4/14/2006 10:00 4/14/2006 11:00 1 2 1
168 Mahesh T 4/14/2006 11:00 4/14/2006 12:00 4
169 Mahesh T 4/14/2006 12:00 4/14/2006 13:00 1 1
170 Mahesh T 4/14/2006 13:00 4/14/2006 14:00 3 1
171 Mahesh T 4/14/2006 14:00 4/14/2006 15:00 1
172 Mamta S 4/14/2006 9:00 4/14/2006 10:00
173 Mamta S 4/14/2006 10:00 4/14/2006 11:00 1 1 8
174 Mamta S 4/14/2006 11:00 4/14/2006 12:00 2
175 Mamta S 4/14/2006 12:00 4/14/2006 13:00 1 2
176 Mamta S 4/14/2006 13:00 4/14/2006 14:00 1
177 Mamta S 4/14/2006 14:00 4/14/2006 15:00 1 4
178 Mansi J 4/14/2006 10:00 4/14/2006 11:00
179 Mansi J 4/14/2006 11:00 4/14/2006 12:00 1
180 Mansi J 4/14/2006 12:00 4/14/2006 13:00
181 Mansi J 4/14/2006 13:00 4/14/2006 14:00
182 Mansi J 4/14/2006 14:00 4/14/2006 15:00
183 Maruti A 4/14/2006 9:00 4/14/2006 10:00 1
184 Maruti A 4/14/2006 10:00 4/14/2006 11:00 1
185 Maruti A 4/14/2006 11:00 4/14/2006 12:00 5
186 Maruti A 4/14/2006 12:00 4/14/2006 13:00 1 3
187 Maruti A 4/14/2006 13:00 4/14/2006 14:00 1 1
188 Maruti A 4/14/2006 14:00 4/14/2006 15:00 1
189 Mohammed 4/14/2006 9:00 4/14/2006 10:00 1
190 Mohsin S 4/14/2006 9:00 4/14/2006 10:00
191 Mohsin S 4/14/2006 10:00 4/14/2006 11:00 1
192 Mohsin S 4/14/2006 11:00 4/14/2006 12:00 1
193 Mohsin S 4/14/2006 12:00 4/14/2006 13:00 1
194 Mohsin S 4/14/2006 13:00 4/14/2006 14:00
195 Mohsin S 4/14/2006 14:00 4/14/2006 15:00
196 Nidhu S 4/14/2006 9:00 4/14/2006 10:00 1 1
197 Nidhu S 4/14/2006 10:00 4/14/2006 11:00 3
198 Nidhu S 4/14/2006 11:00 4/14/2006 12:00 1 2
199 Nidhu S 4/14/2006 12:00 4/14/2006 13:00 5
200 Nidhu S 4/14/2006 13:00 4/14/2006 14:00 1 2 2
201 Nidhu S 4/14/2006 14:00 4/14/2006 15:00 2
202 Niharika H 4/14/2006 9:00 4/14/2006 10:00
203 Niharika H 4/14/2006 10:00 4/14/2006 11:00
204 Niharika H 4/14/2006 11:00 4/14/2006 12:00 9
205 Niharika H 4/14/2006 12:00 4/14/2006 13:00
206 Niharika H 4/14/2006 13:00 4/14/2006 14:00 1 1
207 Niharika H 4/14/2006 14:00 4/14/2006 15:00 1
208 Nikhil K 4/14/2006 9:00 4/14/2006 10:00
209 Nikhil K 4/14/2006 10:00 4/14/2006 11:00
210 Nikhil K 4/14/2006 11:00 4/14/2006 12:00 1
211 Nikhil K 4/14/2006 12:00 4/14/2006 13:00 1
212 Nikhil K 4/14/2006 13:00 4/14/2006 14:00 1
213 Nikhil K 4/14/2006 14:00 4/14/2006 15:00 1
214 Nilesh B 4/14/2006 9:00 4/14/2006 10:00
215 Nilesh B 4/14/2006 10:00 4/14/2006 11:00
216 Nilesh B 4/14/2006 11:00 4/14/2006 12:00
217 Nilesh B 4/14/2006 12:00 4/14/2006 13:00
218 Nilesh B 4/14/2006 13:00 4/14/2006 14:00 1
219 Nilesh B 4/14/2006 14:00 4/14/2006 15:00 4
220 Nirmala K 4/14/2006 9:00 4/14/2006 10:00
221 Nirmala K 4/14/2006 10:00 4/14/2006 11:00 1 6
222 Nirmala K 4/14/2006 11:00 4/14/2006 12:00 1 3
223 Nirmala K 4/14/2006 12:00 4/14/2006 13:00 1
224 Nirmala K 4/14/2006 13:00 4/14/2006 14:00 1 4
225 Nirmala K 4/14/2006 14:00 4/14/2006 15:00 3 2
226 Nisarg S 4/14/2006 9:00 4/14/2006 10:00 1
227 Nisarg S 4/14/2006 10:00 4/14/2006 11:00 1 2
228 Nisarg S 4/14/2006 11:00 4/14/2006 12:00 2 3
229 Nisarg S 4/14/2006 12:00 4/14/2006 13:00 1 1
230 Nisarg S 4/14/2006 13:00 4/14/2006 14:00 1
231 Nisarg S 4/14/2006 14:00 4/14/2006 15:00 1
232 Pankaj P 4/14/2006 9:00 4/14/2006 10:00
233 Pankaj P 4/14/2006 10:00 4/14/2006 11:00 2 1
234 Pankaj P 4/14/2006 11:00 4/14/2006 12:00 1 1 2
235 Pankaj P 4/14/2006 12:00 4/14/2006 13:00 3
236 Pankaj P 4/14/2006 13:00 4/14/2006 14:00 1 5
237 Pankaj P 4/14/2006 14:00 4/14/2006 15:00 27
238 Paramjeet 4/14/2006 10:00 4/14/2006 11:00
239 Paramjeet 4/14/2006 11:00 4/14/2006 12:00
240 Paramjeet 4/14/2006 12:00 4/14/2006 13:00
241 Paramjeet 4/14/2006 14:00 4/14/2006 15:00
242 Paresh K 4/14/2006 9:00 4/14/2006 10:00
243 Paresh K 4/14/2006 10:00 4/14/2006 11:00 1
244 Paresh K 4/14/2006 11:00 4/14/2006 12:00 1
245 Paresh K 4/14/2006 12:00 4/14/2006 13:00 3
246 Paresh K 4/14/2006 13:00 4/14/2006 14:00 1 1
247 Paresh K 4/14/2006 14:00 4/14/2006 15:00 3 1
248 Parmit S 4/14/2006 9:00 4/14/2006 10:00 1
249 Parmit S 4/14/2006 10:00 4/14/2006 11:00
250 Parmit S 4/14/2006 11:00 4/14/2006 12:00 1 1
251 Parmit S 4/14/2006 12:00 4/14/2006 13:00 1
252 Parmit S 4/14/2006 13:00 4/14/2006 14:00 1 1
253 Parmit S 4/14/2006 14:00 4/14/2006 15:00 1 1
254 Pooja P 4/14/2006 13:00 4/14/2006 14:00
255 Pooja P 4/14/2006 14:00 4/14/2006 15:00 1
256 Pradeep S 4/14/2006 9:00 4/14/2006 10:00
257 Pradeep S 4/14/2006 10:00 4/14/2006 11:00 1
258 Pradeep S 4/14/2006 11:00 4/14/2006 12:00 1 1
259 Pradeep S 4/14/2006 12:00 4/14/2006 13:00
260 Pradeep S 4/14/2006 13:00 4/14/2006 14:00 1
261 Pradeep S 4/14/2006 14:00 4/14/2006 15:00
262 Pradnya N 4/14/2006 9:00 4/14/2006 10:00
263 Pradnya N 4/14/2006 10:00 4/14/2006 11:00 4
264 Pradnya N 4/14/2006 11:00 4/14/2006 12:00 2
265 Pradnya N 4/14/2006 12:00 4/14/2006 13:00
266 Pradnya N 4/14/2006 13:00 4/14/2006 14:00 1
267 Pradnya N 4/14/2006 14:00 4/14/2006 15:00
268 Prashant M 4/14/2006 9:00 4/14/2006 10:00 2
269 Prashant M 4/14/2006 10:00 4/14/2006 11:00 1
270 Prashant M 4/14/2006 11:00 4/14/2006 12:00 1
271 Prashant M 4/14/2006 12:00 4/14/2006 13:00 1 1
272 Prashant M 4/14/2006 13:00 4/14/2006 14:00 2 9
273 Prashant M 4/14/2006 14:00 4/14/2006 15:00 3 3
274 Prashant Y 4/14/2006 10:00 4/14/2006 11:00
275 Prashant Y 4/14/2006 12:00 4/14/2006 13:00
276 Prashant Y 4/14/2006 13:00 4/14/2006 14:00 1
277 Prashant Y 4/14/2006 14:00 4/14/2006 15:00
278 Priya K 4/14/2006 9:00 4/14/2006 10:00 1 1 2
279 Priya K 4/14/2006 10:00 4/14/2006 11:00 2 1 4
280 Priya K 4/14/2006 11:00 4/14/2006 12:00 1 2
281 Priya K 4/14/2006 12:00 4/14/2006 13:00 2
282 Priya K 4/14/2006 13:00 4/14/2006 14:00 1 1 5
283 Priya K 4/14/2006 14:00 4/14/2006 15:00 1 9
284 Priya R 4/14/2006 9:00 4/14/2006 10:00
285 Priya R 4/14/2006 10:00 4/14/2006 11:00 1 3 2
286 Priya R 4/14/2006 11:00 4/14/2006 12:00 6
287 Priya R 4/14/2006 12:00 4/14/2006 13:00 1 2
288 Priya R 4/14/2006 13:00 4/14/2006 14:00 7
289 Priya R 4/14/2006 14:00 4/14/2006 15:00 4
290 Priya T 4/14/2006 9:00 4/14/2006 10:00 1
291 Priya T 4/14/2006 10:00 4/14/2006 11:00 1
292 Priya T 4/14/2006 11:00 4/14/2006 12:00 1 1
293 Priya T 4/14/2006 12:00 4/14/2006 13:00 1 1
294 Priya T 4/14/2006 13:00 4/14/2006 14:00
295 Priya T 4/14/2006 14:00 4/14/2006 15:00
296 Rakesh B 4/14/2006 9:00 4/14/2006 10:00
297 Rakesh B 4/14/2006 10:00 4/14/2006 11:00 1
298 Rakesh B 4/14/2006 11:00 4/14/2006 12:00 2
299 Rakesh B 4/14/2006 12:00 4/14/2006 13:00 4
300 Rakesh B 4/14/2006 13:00 4/14/2006 14:00 1
301 Rakesh B 4/14/2006 14:00 4/14/2006 15:00 1
302 Rakesh Y 4/14/2006 9:00 4/14/2006 10:00
303 Rakesh Y 4/14/2006 10:00 4/14/2006 11:00
304 Rakesh Y 4/14/2006 11:00 4/14/2006 12:00 1 1
305 Rakesh Y 4/14/2006 12:00 4/14/2006 13:00
306 Rakesh Y 4/14/2006 13:00 4/14/2006 14:00
307 Rakesh Y 4/14/2006 14:00 4/14/2006 15:00
308 Ramakrish 4/14/2006 9:00 4/14/2006 10:00
309 Ramakrish 4/14/2006 10:00 4/14/2006 11:00
310 Ramakrish 4/14/2006 11:00 4/14/2006 12:00
311 Ramakrish 4/14/2006 12:00 4/14/2006 13:00
312 Ramakrish 4/14/2006 13:00 4/14/2006 14:00
313 Ramakrish 4/14/2006 14:00 4/14/2006 15:00
314 Ravi K 4/14/2006 9:00 4/14/2006 10:00
315 Ravi K 4/14/2006 10:00 4/14/2006 11:00 1 1
316 Ravi K 4/14/2006 11:00 4/14/2006 12:00 1
317 Ravi K 4/14/2006 12:00 4/14/2006 13:00 1
318 Ravi K 4/14/2006 13:00 4/14/2006 14:00 1 1
319 Ravi K 4/14/2006 14:00 4/14/2006 15:00 1
320 Reshma T 4/14/2006 9:00 4/14/2006 10:00
321 Reshma T 4/14/2006 10:00 4/14/2006 11:00 1 2
322 Reshma T 4/14/2006 11:00 4/14/2006 12:00 2
323 Reshma T 4/14/2006 12:00 4/14/2006 13:00 1 4
324 Reshma T 4/14/2006 13:00 4/14/2006 14:00 1 1 1
325 Reshma T 4/14/2006 14:00 4/14/2006 15:00 1 6
326 Rijin N 4/14/2006 9:00 4/14/2006 10:00 1
327 Rijin N 4/14/2006 10:00 4/14/2006 11:00 3
328 Rijin N 4/14/2006 11:00 4/14/2006 12:00 2
329 Rijin N 4/14/2006 12:00 4/14/2006 13:00 1
330 Rijin N 4/14/2006 13:00 4/14/2006 14:00 2 1
331 Rijin N 4/14/2006 14:00 4/14/2006 15:00
332 Ritesh P 4/14/2006 9:00 4/14/2006 10:00
333 Ritesh P 4/14/2006 10:00 4/14/2006 11:00 9
334 Ritesh P 4/14/2006 11:00 4/14/2006 12:00 7
335 Ritesh P 4/14/2006 12:00 4/14/2006 13:00 3
336 Ritesh P 4/14/2006 13:00 4/14/2006 14:00 5
337 Ritesh P 4/14/2006 14:00 4/14/2006 15:00
338 Robin B 4/14/2006 9:00 4/14/2006 10:00
339 Robin B 4/14/2006 10:00 4/14/2006 11:00 1
340 Robin B 4/14/2006 11:00 4/14/2006 12:00 1 6
341 Robin B 4/14/2006 12:00 4/14/2006 13:00 1
342 Robin B 4/14/2006 13:00 4/14/2006 14:00 1 1
343 Robin B 4/14/2006 14:00 4/14/2006 15:00 2
344 Rohini K 4/14/2006 9:00 4/14/2006 10:00
345 Rohini K 4/14/2006 10:00 4/14/2006 11:00 2
346 Rohini K 4/14/2006 11:00 4/14/2006 12:00
347 Rohini K 4/14/2006 12:00 4/14/2006 13:00 1
348 Rohini K 4/14/2006 13:00 4/14/2006 14:00 1 1
349 Rohini K 4/14/2006 14:00 4/14/2006 15:00 1
350 Sachin B 4/14/2006 9:00 4/14/2006 10:00
351 Sachin B 4/14/2006 10:00 4/14/2006 11:00
352 Sachin B 4/14/2006 11:00 4/14/2006 12:00
353 Sachin B 4/14/2006 12:00 4/14/2006 13:00 2
354 sam 4/14/2006 12:00 4/14/2006 13:00
355 Sameer K 4/14/2006 9:00 4/14/2006 10:00
356 Sameer K 4/14/2006 10:00 4/14/2006 11:00
357 Sameer K 4/14/2006 11:00 4/14/2006 12:00
358 Sameer K 4/14/2006 12:00 4/14/2006 13:00 1
359 Sameer K 4/14/2006 13:00 4/14/2006 14:00
360 Sameer K 4/14/2006 14:00 4/14/2006 15:00
361 Sandeep M 4/14/2006 9:00 4/14/2006 10:00 2
362 Sandeep M 4/14/2006 10:00 4/14/2006 11:00 2 4
363 Sandeep M 4/14/2006 11:00 4/14/2006 12:00 3 6
364 Sandeep M 4/14/2006 12:00 4/14/2006 13:00
365 Sandeep M 4/14/2006 13:00 4/14/2006 14:00 1 3
366 Sandeep M 4/14/2006 14:00 4/14/2006 15:00 1 5
367 Sandeep N 4/14/2006 9:00 4/14/2006 10:00
368 Sandeep N 4/14/2006 10:00 4/14/2006 11:00
369 Sandeep N 4/14/2006 11:00 4/14/2006 12:00
370 Sandeep N 4/14/2006 12:00 4/14/2006 13:00
371 Sandeep N 4/14/2006 13:00 4/14/2006 14:00 1
372 Sandeep N 4/14/2006 14:00 4/14/2006 15:00 2
373 Santosh Na 4/14/2006 9:00 4/14/2006 10:00
374 Santosh Na 4/14/2006 10:00 4/14/2006 11:00 1
375 Santosh Na 4/14/2006 11:00 4/14/2006 12:00 1 1
376 Santosh Na 4/14/2006 12:00 4/14/2006 13:00 1
377 Santosh Na 4/14/2006 13:00 4/14/2006 14:00 1 1
378 Santosh Na 4/14/2006 14:00 4/14/2006 15:00 1 1
379 Sarang S 4/14/2006 9:00 4/14/2006 10:00
380 Sarang S 4/14/2006 10:00 4/14/2006 11:00 2
381 Sarang S 4/14/2006 11:00 4/14/2006 12:00 1 1
382 Sarang S 4/14/2006 12:00 4/14/2006 13:00 1
383 Sarang S 4/14/2006 13:00 4/14/2006 14:00 1 1
384 Sarang S 4/14/2006 14:00 4/14/2006 15:00 2
385 Sarla K 4/14/2006 9:00 4/14/2006 10:00
386 Sarla K 4/14/2006 10:00 4/14/2006 11:00
387 Sarla K 4/14/2006 11:00 4/14/2006 12:00 1
388 Sarla K 4/14/2006 12:00 4/14/2006 13:00
389 Sarla K 4/14/2006 13:00 4/14/2006 14:00
390 Sarla K 4/14/2006 14:00 4/14/2006 15:00
391 Sarvesh M 4/14/2006 9:00 4/14/2006 10:00
392 Sarvesh M 4/14/2006 10:00 4/14/2006 11:00
393 Sarvesh M 4/14/2006 11:00 4/14/2006 12:00
394 Sarvesh M 4/14/2006 12:00 4/14/2006 13:00 1 1
395 Sarvesh M 4/14/2006 13:00 4/14/2006 14:00 2 2
396 Sarvesh M 4/14/2006 14:00 4/14/2006 15:00 3
397 Sayeed Ali 4/14/2006 9:00 4/14/2006 10:00
398 Sayeed Ali 4/14/2006 10:00 4/14/2006 11:00
399 Sayeed Ali 4/14/2006 11:00 4/14/2006 12:00
400 Sayeed Ali 4/14/2006 12:00 4/14/2006 13:00 1
401 Sayeed Ali 4/14/2006 13:00 4/14/2006 14:00
402 Sayeed Ali 4/14/2006 14:00 4/14/2006 15:00
403 Seema Y 4/14/2006 9:00 4/14/2006 10:00
404 Seema Y 4/14/2006 10:00 4/14/2006 11:00 1
405 Seema Y 4/14/2006 11:00 4/14/2006 12:00
406 Seema Y 4/14/2006 12:00 4/14/2006 13:00
407 Seema Y 4/14/2006 13:00 4/14/2006 14:00 1
408 Seema Y 4/14/2006 14:00 4/14/2006 15:00 2
409 Shabbir B 4/14/2006 9:00 4/14/2006 10:00
410 Shabbir B 4/14/2006 10:00 4/14/2006 11:00 1
411 Shabbir B 4/14/2006 11:00 4/14/2006 12:00
412 Shabbir B 4/14/2006 12:00 4/14/2006 13:00 1 1
413 Shabbir B 4/14/2006 13:00 4/14/2006 14:00
414 Shabbir B 4/14/2006 14:00 4/14/2006 15:00 1
415 Shabnam I 4/14/2006 9:00 4/14/2006 10:00 4
416 Shabnam I 4/14/2006 10:00 4/14/2006 11:00 7
417 Shabnam I 4/14/2006 11:00 4/14/2006 12:00 1 14
418 Shabnam I 4/14/2006 12:00 4/14/2006 13:00 1 9
419 Shabnam I 4/14/2006 13:00 4/14/2006 14:00 12
420 Shabnam I 4/14/2006 14:00 4/14/2006 15:00
421 Shashin M 4/14/2006 9:00 4/14/2006 10:00
422 Shashin M 4/14/2006 10:00 4/14/2006 11:00
423 Shashin M 4/14/2006 11:00 4/14/2006 12:00 2
424 Shashin M 4/14/2006 12:00 4/14/2006 13:00 1
425 Shashin M 4/14/2006 13:00 4/14/2006 14:00 1 5
426 Shashin M 4/14/2006 14:00 4/14/2006 15:00
427 Shivanand 4/14/2006 9:00 4/14/2006 10:00 2
428 Shivanand 4/14/2006 10:00 4/14/2006 11:00 5
429 Shivanand 4/14/2006 11:00 4/14/2006 12:00 7
430 Shivanand 4/14/2006 12:00 4/14/2006 13:00 4
431 Shivanand 4/14/2006 13:00 4/14/2006 14:00 1 4
432 Shivanand 4/14/2006 14:00 4/14/2006 15:00 2
433 Shobha G 4/14/2006 9:00 4/14/2006 10:00
434 Shobha G 4/14/2006 10:00 4/14/2006 11:00 1
435 Shobha G 4/14/2006 11:00 4/14/2006 12:00 5
436 Shobha G 4/14/2006 12:00 4/14/2006 13:00 5
437 Shobha G 4/14/2006 13:00 4/14/2006 14:00 2
438 Shobha G 4/14/2006 14:00 4/14/2006 15:00 2
439 Shruti B 4/14/2006 9:00 4/14/2006 10:00 4
440 Shruti B 4/14/2006 10:00 4/14/2006 11:00 6
441 Shruti B 4/14/2006 11:00 4/14/2006 12:00 1 1 4
442 Shruti B 4/14/2006 12:00 4/14/2006 13:00 1 1
443 Shruti B 4/14/2006 13:00 4/14/2006 14:00 1
444 Shruti B 4/14/2006 14:00 4/14/2006 15:00 4
445 Snehankita 4/14/2006 9:00 4/14/2006 10:00 1
446 Snehankita 4/14/2006 10:00 4/14/2006 11:00 1
447 Snehankita 4/14/2006 11:00 4/14/2006 12:00 1 8
448 Snehankita 4/14/2006 12:00 4/14/2006 13:00 7
449 Snehankita 4/14/2006 13:00 4/14/2006 14:00 1 4
450 Snehankita 4/14/2006 14:00 4/14/2006 15:00 1 1 10
451 Sudeep S 4/14/2006 9:00 4/14/2006 10:00
452 Sudeep S 4/14/2006 10:00 4/14/2006 11:00 1 1 1
453 Sudeep S 4/14/2006 11:00 4/14/2006 12:00 1
454 Sudeep S 4/14/2006 12:00 4/14/2006 13:00 2 1 1
455 Sudeep S 4/14/2006 13:00 4/14/2006 14:00
456 Sudeep S 4/14/2006 14:00 4/14/2006 15:00 1
457 Sujit S 4/14/2006 10:00 4/14/2006 11:00 1 3
458 Sujit S 4/14/2006 11:00 4/14/2006 12:00 4
459 Sujit S 4/14/2006 12:00 4/14/2006 13:00 2
460 Sujit S 4/14/2006 13:00 4/14/2006 14:00 2 2
461 Sujit S 4/14/2006 14:00 4/14/2006 15:00 2
462 Sukhbir K 4/14/2006 9:00 4/14/2006 10:00
463 Sukhbir K 4/14/2006 10:00 4/14/2006 11:00 6 1
464 Sukhbir K 4/14/2006 11:00 4/14/2006 12:00 2
465 Sukhbir K 4/14/2006 12:00 4/14/2006 13:00
466 Sukhbir K 4/14/2006 13:00 4/14/2006 14:00
467 Sukhbir K 4/14/2006 14:00 4/14/2006 15:00 1
468 Sumit P 4/14/2006 9:00 4/14/2006 10:00
469 Sumit P 4/14/2006 10:00 4/14/2006 11:00 1
470 Sumit P 4/14/2006 11:00 4/14/2006 12:00 1 2 1
471 Sumit P 4/14/2006 12:00 4/14/2006 13:00 1
472 Sumit P 4/14/2006 13:00 4/14/2006 14:00 1
473 Sumit P 4/14/2006 14:00 4/14/2006 15:00
474 Tabish Ah 4/14/2006 9:00 4/14/2006 10:00
475 Tabish Ah 4/14/2006 10:00 4/14/2006 11:00
476 Tabish Ah 4/14/2006 11:00 4/14/2006 12:00
477 Tabish Ah 4/14/2006 12:00 4/14/2006 13:00 1
478 Tabish Ah 4/14/2006 13:00 4/14/2006 14:00
479 Tabish Ah 4/14/2006 14:00 4/14/2006 15:00
480 Tarun K 4/14/2006 9:00 4/14/2006 10:00 1
481 Tarun K 4/14/2006 10:00 4/14/2006 11:00 2
482 Tarun K 4/14/2006 11:00 4/14/2006 12:00 1
483 Tarun K 4/14/2006 12:00 4/14/2006 13:00
484 Tarun K 4/14/2006 13:00 4/14/2006 14:00 2
485 Tarun K 4/14/2006 14:00 4/14/2006 15:00 1
486 Uday T 4/14/2006 9:00 4/14/2006 10:00
487 Uday T 4/14/2006 10:00 4/14/2006 11:00 1 2
488 Uday T 4/14/2006 11:00 4/14/2006 12:00 1
489 Uday T 4/14/2006 12:00 4/14/2006 13:00
490 Uday T 4/14/2006 13:00 4/14/2006 14:00 1
491 Uday T 4/14/2006 14:00 4/14/2006 15:00
492 Vijay D 4/14/2006 9:00 4/14/2006 10:00
493 Vijay D 4/14/2006 10:00 4/14/2006 11:00 1
494 Vijay D 4/14/2006 11:00 4/14/2006 12:00 1
495 Vijay D 4/14/2006 12:00 4/14/2006 13:00 3
496 Vijay D 4/14/2006 13:00 4/14/2006 14:00 1
497 Vijay D 4/14/2006 14:00 4/14/2006 15:00
498 Vijaya M 4/14/2006 9:00 4/14/2006 10:00
499 Vijaya M 4/14/2006 10:00 4/14/2006 11:00 1
500 Vijaya M 4/14/2006 11:00 4/14/2006 12:00
501 Vijaya M 4/14/2006 12:00 4/14/2006 13:00 1
502 Vijaya M 4/14/2006 13:00 4/14/2006 14:00 3
503 Vijaya M 4/14/2006 14:00 4/14/2006 15:00
504 Vikas P 4/14/2006 9:00 4/14/2006 10:00 2
505 Vikas P 4/14/2006 10:00 4/14/2006 11:00 1 8
506 Vikas P 4/14/2006 11:00 4/14/2006 12:00
507 Vikas P 4/14/2006 12:00 4/14/2006 13:00 2
508 Vikas P 4/14/2006 13:00 4/14/2006 14:00 1 1
509 Vikas P 4/14/2006 14:00 4/14/2006 15:00 3
510 Vinay C 4/14/2006 9:00 4/14/2006 10:00
511 Vinay C 4/14/2006 10:00 4/14/2006 11:00
512 Vinay C 4/14/2006 11:00 4/14/2006 12:00 1 2
513 Vinay C 4/14/2006 12:00 4/14/2006 13:00 1 1
514 Vinay C 4/14/2006 13:00 4/14/2006 14:00
515 Vinay C 4/14/2006 14:00 4/14/2006 15:00 1
516 Vivian F 4/14/2006 9:00 4/14/2006 10:00
517 Vivian F 4/14/2006 10:00 4/14/2006 11:00 3
518 Vivian F 4/14/2006 11:00 4/14/2006 12:00
519 Vivian F 4/14/2006 12:00 4/14/2006 13:00 1 2
520 Vivian F 4/14/2006 13:00 4/14/2006 14:00 3
521 Vivian F 4/14/2006 14:00 4/14/2006 15:00
522 Yashodha 4/14/2006 9:00 4/14/2006 10:00 2
523 Yashodha 4/14/2006 10:00 4/14/2006 11:00 1
524 Yashodha 4/14/2006 11:00 4/14/2006 12:00
525 Yashodha 4/14/2006 12:00 4/14/2006 13:00 5
526 Yashodha 4/14/2006 13:00 4/14/2006 14:00
527 Yashodha 4/14/2006 14:00 4/14/2006 15:00
528 Yasir Q 4/14/2006 9:00 4/14/2006 10:00 1
529 Yasir Q 4/14/2006 10:00 4/14/2006 11:00 1
530 Yasir Q 4/14/2006 11:00 4/14/2006 12:00
531 Yasir Q 4/14/2006 12:00 4/14/2006 13:00
532 Yasir Q 4/14/2006 13:00 4/14/2006 14:00 1
533 Yasir Q 4/14/2006 14:00 4/14/2006 15:00
Disposition Summary Hourly
06 12:00 AM - ToDate 14/Apr/2006 11:59 PM
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Do not call/ disturb
Agentwise Login Logou
Fromdate 15/May/2006 12:00 AM - ToD
Sr. No. Agent_N Login_Time Logout_Time LastCalledDateTLastCallStartTime
1 sam 5/15/2006 13:14 5/15/2006 13:14 5/15/2006 13:14

2 Anil k 5/15/2006 9:27 5/15/2006 13:09
3 Pravin S 5/15/2006 9:42 5/15/2006 13:11 5/15/2006 15:22
4 Sachin B 5/15/2006 9:40 5/15/2006 10:16 5/15/2006 14:12 5/15/2006 14:10
5 Aliasgar J 5/15/2006 9:30 5/15/2006 11:51 5/15/2006 14:30
6 Mohammed 5/15/2006 9:41 5/15/2006 13:37 5/15/2006 11:37 5/15/2006 11:37
7 Kailash P 5/15/2006 9:33 5/15/2006 13:02 5/15/2006 15:21 5/15/2006 15:20
8 Mohsin R 5/15/2006 10:53 5/15/2006 11:31
9 Rekha S 5/15/2006 9:33 5/15/2006 12:33 5/15/2006 15:10 5/15/2006 15:04
10 Sumit N 5/15/2006 10:02 5/15/2006 11:49
11 Belief S M 5/15/2006 9:47 5/15/2006 11:17 5/15/2006 14:09
12 Atiquec 5/15/2006 9:43 5/15/2006 14:39 5/15/2006 14:49
13 Pooja P 5/15/2006 9:27 5/15/2006 13:41 5/15/2006 15:20
14 Mohsin R1 5/15/2006 10:26 5/15/2006 12:36
15 Mansi J 5/15/2006 9:29 5/15/2006 13:05 5/15/2006 15:17
16 Mahesh T 5/15/2006 9:40 5/15/2006 14:36 5/15/2006 14:30
17 Ritto I 5/15/2006 9:29 5/15/2006 12:24 5/15/2006 15:21 5/15/2006 15:20
18 Paramjeet 5/15/2006 10:16 5/15/2006 11:11 5/15/2006 11:08
19 Ketan Y 5/15/2006 9:31 5/15/2006 9:41 5/15/2006 15:16
20 Sumit N1 5/15/2006 12:01 5/15/2006 14:20 5/15/2006 13:20
21 Nirmala K 5/15/2006 9:39 5/15/2006 13:39 5/15/2006 14:51 5/15/2006 14:33
22 Akash D 5/15/2006 9:29 5/15/2006 9:38 5/15/2006 14:31
23 Snehankita 5/15/2006 9:49 5/15/2006 9:54 5/15/2006 9:54
24 Binita B 5/15/2006 12:38 5/15/2006 12:45 5/15/2006 12:44 5/15/2006 12:42
25 Sandeep M 5/15/2006 9:32 5/15/2006 14:05 5/15/2006 15:21
26 Sushma H 5/15/2006 9:28 5/15/2006 11:32 5/15/2006 15:21
27 Goldy J 5/15/2006 9:42 5/15/2006 14:24 5/15/2006 14:45 5/15/2006 14:36
28 Sandeep N 5/15/2006 9:27 5/15/2006 13:58 5/15/2006 15:01 5/15/2006 15:01
29 Alka S 5/15/2006 9:38 5/15/2006 9:39 5/15/2006 15:21 5/15/2006 15:21
30 Kanchan B 5/15/2006 9:39 5/15/2006 9:52 5/15/2006 15:19
31 Dayashank 5/15/2006 9:33 5/15/2006 15:18 5/15/2006 14:34
32 Mayur M 5/15/2006 12:39 5/15/2006 13:07
33 Nilesh B 5/15/2006 9:37 5/15/2006 9:50 5/15/2006 15:21
34 Priya K 5/15/2006 9:39 5/15/2006 12:45 5/15/2006 12:44
35 Mohsin S 5/15/2006 9:28 5/15/2006 9:56 5/15/2006 15:12
36 Ritesh P 5/15/2006 9:30 5/15/2006 14:01 5/15/2006 15:04
37 Nusrat S 5/15/2006 11:07 5/15/2006 14:03 5/15/2006 14:03 5/15/2006 13:37
38 Sumit P 5/15/2006 9:46 5/15/2006 13:54 5/15/2006 14:31
39 Vishal S 5/15/2006 9:35 5/15/2006 9:39 5/15/2006 14:40
40 Vijay D 5/15/2006 9:40 5/15/2006 9:53 5/15/2006 14:32 5/15/2006 14:22
41 Govindraj 5/15/2006 9:27 5/15/2006 10:05 5/15/2006 15:18 5/15/2006 15:18
42 Sarla K 5/15/2006 11:35 5/15/2006 14:26 5/15/2006 14:26 5/15/2006 14:22
43 Sujit S 5/15/2006 10:21 5/15/2006 12:37 5/15/2006 14:40
44 Mamta S 5/15/2006 9:28 5/15/2006 13:38 5/15/2006 15:18 5/15/2006 15:16
45 Reuben M 5/15/2006 9:32 5/15/2006 9:42 5/15/2006 15:16 5/15/2006 15:10
46 Shweta k 5/15/2006 9:39 5/15/2006 12:11 5/15/2006 15:21 5/15/2006 15:20
47 Sunil C 5/15/2006 9:38 5/15/2006 10:26 5/15/2006 15:05 5/15/2006 15:04
ntwise Login Logout Time Report
/2006 12:00 AM - ToDate 15/May/2006 11:59 PM
allStartTime
Verifierwise Callback Details
Fromdate 14/Apr/2006 12:00 AM - ToDate 14/Apr/
Sr. No. Applicat TCO Verifier Custome PremiumDialed_NumCalledDateTime
1 954608 Mohsin S Bharti S Mr. SARVE 6106 4/14/2006 9:52

2 1120360 Mahesh K Afsana M Mr. S DE 6106 4/14/2006 10:36
3 543627 Sachin S Mona J Mrs. PUNA 6106 4/14/2006 11:05
4 473488 Shivanand Punneta T Mr. JATIN 3592 4/14/2006 12:43
5 1073899 ARUN KUM Mona J Mr. GEORG 11482 4/14/2006 11:57
6 1046950 Vinay C Bharti S Mr. MUKE 3592 4/14/2006 13:29
7 670871 Sandeep MMona J Mr. SUKHJ 6106 4/14/2006 13:18
8 1076879 Parmit S Afsana M Mr. UMESH 11482 4/14/2006 14:27
9 731821 Pooja P Mona J Mr. SUBHA 4153 4/14/2006 13:28
10 1127768 Kanchan B Bharti S Mr. BIKRA 11482 4/14/2006 14:57
11 714975 Kanchan B Mona J Mr. RAJAR 11482 4/14/2006 14:01
12 1135506 Mahesh K Bharti S Mr. VIJAY 3592 4/14/2006 15:08
13 1099961 Priya T Punneta T Mr. RAJEEB 6106 4/14/2006 15:43
ck Details
0 AM - ToDate 14/Apr/2006 11:59 PM
Verifier Verifier Comments Callback Date T
Customer not contactable 4/14/2006 9:52

Customer not available 4/14/2006 13:28
Credit card details not available 4/14/2006 14:21
Customer asked to callback 4/14/2006 14:46
Credit card details not available 4/14/2006 15:01
Need customer service no. to verify 4/14/2006 15:37
Callback Number
EDC Settlement Repo
Fromdate 15/May/2006 12:00 AM -
Sr. No. MerchantID Verifier EDCApprovedSEDCApproved NonEDCSale
1 2.007281E+14 Bharti S 11 74947 2

2 2.007281E+14 Punneta T 13 87184 1
3 2.007281E+14 Pallavi R 9 52952 0
4 2.007281E+14 Rekha S 10 53477 3
5 2.007281E+14 Mona J 15 95658 3
6 Total 58 364218 9
C Settlement Report
May/2006 12:00 AM - ToDate 15/May/2006 11:59 PM
NonEDCSaleP EDC_QC_Clos EDC_QC_Clos QCPendingEDC

QCPendingEDCSalePremium
12792 8 50460 3 24487

6219 9 51911 4 35273
0 7 40514 2 12438
19011 7 36776 3 16701
19011 15 95658 0 0
57033 46 275319 12 88899
ePremium
Fromdate 15/May/2006 12:00 AM - ToDate 1
Sr. No. VerifierID VerifierName TotalSale VerifiedCalls
1 5 samvc 0 0
2 8 vAgent 0 0
3 30 Punneta T 8 8
4 31 Afsana M 0 0
5 42 Rekha S 8 6
6 145 Neil S 0 0
7 184 Bharti S 9 7
8 235 Avni M 0 0
9 259 Mona J 16 14
10 353 Pallavi R 7 7
11 2 samv 0 0
QC Analysis Report
mdate 15/May/2006 12:00 AM - ToDate 15/May/2006 11:59 PM
NonVerifiedCalls PerVerifiedCalls AvgScore
0 0 0
0 0 0
0 100 100
0 0 0
2 75 98
0 0 0
2 77.78 100
0 0 0
2 87.5 99
0 100 100
0 0 0
Login Hour Report
Sr. No. Agent_N No_Of_DLogin Ti IdleTimeDialTime TalkTimeWrapTimBreakTim
1 Punneta T 1 255 89 2 96 21 47
2 Rekha S 1 312 130 13 88 26 55
3 Bharti S 1 212 73 0 122 14 3
4 Mona J 1 275 103 0 135 10 27
5 Pallavi R 1 263 100 2 105 28 28
Sr. No.
Agent_Name
No_Of_Days_Worked
Login Time
IdleTime
DialTime
TalkTime
WrapTime
BreakTime
Call Handle Time
Login Hrs / Day
Talk Time / Day
Idle Time / Day
Wrap up Time / Day
Break Time / Day
% Talk Time
% Idle Time
% Wrap Time
% Break Time
00 AM - ToDate 15/May/2006 11:59 PM
Call Han Login Hr Talk Tim Idle Time / DWrap up TimeBreak Time % Talk T% Idle T
119 255 96 89 21 47 37.64706 34.90196

127 312 88 130 26 55 28.20513 41.66667
136 212 122 73 14 3 57.54717 34.43396
145 275 135 103 10 27 49.09091 37.45455
135 263 105 100 28 28 39.92395 38.02281
% Wrap % Break Time
8.235294 18.43137
8.333333 17.62821
6.603773 1.415094
3.636363 9.818181
10.64639 10.64639
Agent Dial Count Report
Sr. No. SrNO Agent_I Agent_N First Log Dials>50Dials>1 Total Pr Total Policy Closed
1 1 1 sam May 15 20 0 2 0 0
2 2 2 samv 0 0 0 0
3 3 4 samqc 0 0 0 0
4 4 10 sams 0 0 0 0
5 5 11 Anil k May 15 20 0 0 0 0
6 6 13 Pravin S May 15 20 0 41 0 0
7 7 15 Sachin B May 15 20 0 5 0 0
8 8 18 Aliasgar J May 15 20 77 0 0 0
9 9 19 Ramesh A 0 0 0 0
10 10 20 MohammedMay 15 20 0 11 0 0
11 11 26 Kailash P May 15 20 77 0 0 0
12 12 27 Mohsin R May 15 20 0 0 0 0
13 13 29 Nitesh 0 0 0 0
14 14 30 Punneta T 0 20 0 0
15 15 31 Afsana M 0 0 0 0
16 16 37 Qureshi M 0 0 0 0
17 17 42 Rekha S May 15 20 0 22 0 0
18 18 45 Farah K 132 0 3658 1
19 19 46 Sumit N May 15 20 0 0 0 0
20 20 50 Belief S M May 15 20 0 27 25584 4
21 21 52 Chintan P 0 0 0 0
22 22 55 Ashok C 0 29 0 0
23 23 60 Samson C 0 0 0 0
24 24 62 Rohini K 0 0 0 0
25 25 63 Atiquec May 15 20 0 44 0 0
26 26 67 Priya T 114 0 3658 1
27 27 70 Pooja P May 15 20 123 0 0 0
28 28 72 Mohsin R1 May 15 20 0 0 0 0
29 29 77 Mansi J May 15 20 53 0 9134 1
30 30 82 Shobha G K 119 0 0 0
31 31 96 Mahesh T May 15 20 100 0 6150 2
32 32 97 Sarita D 0 0 0 0
33 33 99 Uday T 113 0 9877 2
34 34 100 Sanobar K 149 0 0 0
35 35 101 Nidhu S 119 0 9877 2
36 36 103 Ritto I May 15 20 0 38 6219 1
37 37 105 Sarang S 122 0 4230 1
38 38 112 Pradeep S 156 0 0 0
39 39 116 Paramjeet May 15 20 0 4 0 0
40 40 118 Adhir P 105 0 0 0
41 41 122 Sayeed Ali 96 0 6219 1
42 42 129 Rakesh Y 137 0 0 0
43 43 133 Kishore K 179 0 0 0
44 44 134 Shirish B 0 46 3658 1
45 45 135 Sachin S 56 0 6219 1
46 46 138 Ketan Y May 15 20 141 0 3658 1
47 47 139 Mohini P 121 0 6219 1
48 48 140 Yashodha D 71 0 6219 1
49 49 141 Seema Y 148 0 13364 2
50 50 144 Prajit P 0 0 0 0
51 51 145 Neil S 0 0 0 0
52 52 146 Forum 0 0 0 0
53 53 147 Kashmirchand T 69 0 0 0
54 54 148 Salina J 109 0 0 0
55 55 149 Varuna S 73 0 18268 2
56 56 150 Sneha S 0 0 0 0
57 57 153 Anil k1 0 0 0 0
58 58 154 Sumit N1 May 15 20 0 50 0 0
59 59 155 Paramjeet K1 0 0 0 0
60 60 160 Nirmala K May 15 20 119 0 0 0
61 61 166 ARUN KUMAR S 154 0 0 0
62 62 181 Shashin M 0 0 0 0
63 63 182 Prashant Y 0 0 0 0
64 64 184 Bharti S 0 22 0 0
65 65 193 Akash D May 15 20 81 0 0 0
66 66 194 Gajraj P 0 0 0 0
67 67 195 Jayesh B 0 0 0 0
68 68 196 SnehankitaMay 15 20 0 7 0 0
69 69 197 Arun H 152 0 3658 1
70 70 198 Pankaj P 123 0 0 0
71 71 199 Binita B May 15 20 0 2 0 0
72 72 201 Kamal C 0 0 0 0
73 73 202 Hadrian G 0 0 0 0
74 74 203 Shaiban M 0 0 0 0
75 75 204 Sandeep MMay 15 20 71 0 16096 3
76 76 205 Satinder P 0 0 0 0
77 77 206 Jaison F 0 0 0 0
78 78 207 Sarvesh M 76 0 6219 1
79 79 208 Rijin N 91 0 6219 1
80 80 209 Sushma H May 15 20 127 0 0 0
81 81 210 Reshma T 113 0 0 0
82 82 213 Goldy J May 15 20 161 0 0 0
83 83 218 Santosh Nair 110 0 0 0
84 84 222 Shivanand Sharma 136 0 9134 1
85 85 224 Shabnam Irshad 145 0 0 0
86 86 226 Parmit S 109 0 0 0
87 87 228 Sandeep N May 15 20 79 0 0 0
88 88 231 Chitesh V 0 0 0 0
89 89 235 Avni M 0 0 0 0
90 90 236 Alka S May 15 20 81 0 3658 1
91 91 237 Tabish Ahmed G 0 0 0 0
92 92 242 Javed A 0 0 0 0
93 93 245 Fakhrul H 0 0 0 0
94 94 247 Paresh K 0 16 0 0
95 95 249 Kanchan B May 15 20 143 0 6219 1
96 96 250 Prashant M 113 0 6219 1
97 97 251 Sanjay S 0 0 0 0
98 98 252 Vikas P 77 0 6219 1
99 99 254 Mahesh K 0 0 0 0
100 100 255 Robin B 0 0 0 0
101 101 257 ArunKumar B 96 0 0 0
102 102 259 Mona J 0 29 0 0
103 103 260 Niharika H 0 0 0 0
104 104 262 Jayswat T 150 0 0 0
105 105 265 DayashankMay 15 20 87 0 0 0
106 106 267 Vijaya M 143 0 0 0
107 107 268 Sukhbir K 61 0 3658 1
108 108 269 Sam A 0 0 0 0
109 109 271 Mayur M May 15 20 0 0 0 0
110 110 274 Nilesh B May 15 20 144 0 0 0
111 111 275 Priya K May 15 20 58 0 0 0
112 112 276 Sameer K 57 0 0 0
113 113 277 Javed K 0 0 0 0
114 114 278 Girish 0 0 0 0
115 115 279 Pushpa 0 0 0 0
116 116 280 Lohit K 0 18 0 0
117 117 281 Shinu J 85 0 0 0
118 118 283 Yasir Q 97 0 3658 1
119 119 284 Mohsin S May 15 20 101 0 9877 2
120 120 287 Sudeep S 127 0 9134 1
121 121 291 Kiran T 0 0 0 0
122 122 292 Rakesh B 0 0 0 0
123 123 293 Makarand K 0 0 0 0
124 124 295 Pradnya N 0 0 0 0
125 125 296 Chirodeep D 0 0 0 0
126 126 297 Maruti A 111 0 11726 1
127 127 298 Anil M 0 0 0 0
128 128 299 Ritesh P May 15 20 125 0 0 0
129 129 306 Nusrat S May 15 20 0 2 0 0
130 130 314 Sumit P May 15 20 129 0 0 0
131 131 315 Pradeep P 0 0 0 0
132 132 316 Milind S 0 0 0 0
133 133 317 Ramakrishna P 0 0 0 0
134 134 318 Vishal S May 15 20 158 0 0 0
135 135 319 Jaydev A 0 0 0 0
136 136 320 Vijay D May 15 20 83 0 0 0
137 137 321 Govindraj May 15 20 114 0 21926 3
138 138 322 Tarun K 0 0 0 0
139 139 323 Vivian F 126 0 19976 1
140 140 324 Sachin B1 0 0 0 0
141 141 325 Sunita P 121 0 3658 1
142 142 326 Sarla K May 15 20 0 13 0 0
143 143 327 Nisarg S 152 0 9134 1
144 144 328 Shabbir B 0 0 0 0
145 145 329 Shradha S 0 0 0 0
146 146 330 Ravi K 88 0 9134 1
147 147 331 Sujit S May 15 20 78 0 21926 3
148 148 332 Vinay C 143 0 0 0
149 149 333 Shruti B 0 0 0 0
150 150 334 Sandhya P 0 0 0 0
151 151 335 Sanjay J 0 0 0 0
152 152 336 Arjun L 0 0 0 0
153 153 337 Amudha A 0 0 0 0
154 154 339 Priya R 0 0 0 0
155 155 340 Harshika P 0 0 0 0
156 156 341 Sachin D 179 0 9134 1
157 157 342 Nikhil K 106 0 0 0
158 158 343 Ashish B 131 0 0 0
159 159 344 Mamta S May 15 20 89 0 0 0
160 160 345 Dummy 0 0 0 0
161 161 346 Arjun L1 0 0 0 0
162 162 347 Mamta S1 0 0 0 0
163 163 348 Tarun K1 0 0 0 0
164 164 349 Nilesh B1 0 0 0 0
165 165 350 Jaison F1 0 0 0 0
166 166 351 Sabby k 133 0 0 0
167 167 352 Reuben M May 15 20 115 0 0 0
168 168 353 Pallavi R 0 22 0 0
169 169 354 Ajay K 90 0 0 0
170 170 355 Shweta k May 15 20 165 0 0 0
171 171 356 Irfan 0 0 0 0
172 172 357 Xavier D 116 0 0 0
173 173 358 Binny K 0 0 0 0
174 174 359 Sunil C May 15 20 84 0 3658 1
175 175 360 Noma K 0 0 0 0
176 176 361 Sarika A 78 0 0 0
177 177 362 Sumit S 63 0 0 0
00 AM - ToDate 15/May/2006 11:59 PM
Total Policy Closed

Batchwise Unique Disposition Report
Sr. No. Dispositi Count
1 Already Cal 11
2 Already has 6
3 Already ha 5
Answerin
4 g Machine 25
5 Busy/Enga 183
6 Credit card 2
7 Customer a 17
8 Customer n 299
9 Do not call 1
10 Financial 2
11 Hung up du 5
12 Language B 7
13 Need time 3
14 No respons 208
15 Not eligible 5
16 Not interes 103
17 Odd tones 129
18 Out of stat 25
19 Premium hi 1
20 Recall 6
21 Sale 10
22 service is 6
23 service iss 1
24 Wrong num 157
Disposition Report
00 AM - ToDate 15/May/2006 11:59 PM
Batchwise Disposition Dump
Fromdate 15/May/2006 12:00 AM - ToDate
Sr. No. ITC_NumApplicat Customer_Name Mobile_No Ph1 Ph2

1 ITC210-44 1300941 MR V L KUMAR
2 ITC210-74 1300942 MR SANJEEV DASS
3 ITC210-09 1300943 MR JITENDER SINGH
Disposition Dump Report
12:00 AM - ToDate 15/May/2006 11:59 PM
Disposition CalledDateTime
Wrong number 5/15/2006 11:38
Customer not available 5/12/2006 16:44
Wrong number 5/12/2006 13:52
Consum
Number of
Campaign/ Records Loaded TotalRecordsL Total Dial
SrNo. BatchID Unique
Activity Name Date oaded Outs
contacts
1 Maharaksha DB211107 3052005 4000 10000 2000
DB221107 3052005 4000 10000 2000
DB231107 3052005 4000 10000 2000
Total
1 POS DB211107 3052005 4000 10000 2000
DB221107 3052005 4000 10000 2000
DB231107 3052005 4000 10000 2000
Total
Consumption Report Batchwise
Leads Sales Premium Contactibility Response Rate Lead/ Dialouts
100 100 4000 3000 1% 1%
100 100 4000 3000 1% 1%
100 100 4000 3000 1% 1%
100 100 4000 3000 1% 1%
100 100 4000 3000 1% 1%
100 100 4000 3000 1% 1%

% of
Fresh Records
Unique Non Number of CallBacks
Records Consumed
Contacts completes Available
Available (List
Penetration
1000 1000 1500 1500 37.50%
1000 1000 1500 1500 37.50%
1000 1000 1500 1500 37.50%
1000 1000 1500 1500 37.50%
1000 1000 1500 1500 37.50%
1000 1000 1500 1500 37.50%

Time Slicing Report
Fromdate 14/Apr/2006 12:00 AM - ToDate 14
Sr. No. EntryDateTime Total_Di Fresh Fresh_PeFresh_ThACB ACB_StatACB_Per
1 4/14/2006 9:45 125 39 31.2 10 74 0 59.2

2 4/14/2006 10:15 1174 457 38.92675 10 104 1 8.858603
3 4/14/2006 10:45 1915 877 45.79634 10 385 1 20.10444
4 4/14/2006 11:15 2643 1206 45.62997 10 621 1 23.49603
5 4/14/2006 11:45 3492 1626 46.56357 10 815 1 23.33906
6 4/14/2006 12:15 4215 2006 47.59193 10 951 1 22.56228
7 4/14/2006 12:45 4868 2372 48.72638 10 1069 1 21.95974
8 4/14/2006 13:15 5560 2846 51.18705 10 1147 1 20.6295
9 4/14/2006 13:45 6237 3382 54.22479 40 1194 1 19.14382
10 4/14/2006 14:15 7027 3946 56.15483 40 1294 1 18.41469
11 4/14/2006 14:45 7778 4490 57.72692 40 1390 1 17.87092
12 4/14/2006 15:15 8168 4782 58.54554 40 1449 1 17.73996
13 4/14/2006 15:45 8613 5092 59.11993 40 1524 1 17.69418
00 AM - ToDate 14/Apr/2006 11:59 PM
ACB_ThreSCB SCB_StatSCB_Per SCB_Threshold
50 12 1 9.6 40
50 613 0 52.2146507666 40
50 653 1 34.0992167102 40
50 816 1 30.8740068104 40
50 1051 1 30.0973654066 40
50 1258 1 29.8457888493 40
50 1427 1 29.3138866064 40
50 1567 1 28.1834532374 40
30 1661 1 26.6313932981 30
30 1787 1 25.4304824249 30
30 1898 1 24.4021599383 30
30 1937 1 23.7144955926 30
30 1997 1 23.1858818066 30
Agentwise Performance Report
Fromdate 12/May/2006 12:00 AM - ToDate 12/May
Sr. No. ForDate Agent_N Fresh FollowupDialouts ConnectsContacts Presenta
1 5/12/2006 Adhir P 112 64 176 94 17 16

2 5/12/2006 Ajay K 3 49 52 34 9 7
3 5/12/2006 Akash D 97 54 151 91 17 17
4 5/12/2006 Aliasgar J 102 49 151 17 7 6
5 5/12/2006 Alka S 29 93 122 96 47 47
6 5/12/2006 Anil k1 0 1 1 1 1 1
7 5/12/2006 Arun H 126 45 171 111 27 21
8 5/12/2006 ARUN KUM 85 35 120 86 9 8
9 5/12/2006 ArunKumar 132 118 250 134 15 11
10 5/12/2006 Ashish B 112 30 142 70 60 52
11 5/12/2006 Ashok C 194 11 205 88 27 27
12 5/12/2006 Atiquec 11 42 53 41 2 2
13 5/12/2006 Belief S M 2 1 3 1 1 1
14 5/12/2006 Binita B 9 27 36 24 5 5
15 5/12/2006 Binny K 135 96 231 160 21 16
16 5/12/2006 Chintan P 28 29 57 35 9 8
17 5/12/2006 Dayashank 52 86 138 71 18 10
18 5/12/2006 Fakhrul H 0 103 103 47 3 3
19 5/12/2006 Farah K 109 95 204 142 28 16
20 5/12/2006 Gajraj P 73 63 136 93 29 28
21 5/12/2006 Goldy J 54 71 125 64 12 11
22 5/12/2006 Govindraj 86 98 184 105 23 20
23 5/12/2006 Harshika P 1 52 53 26 6 6
24 5/12/2006 Jaison F 73 35 108 59 7 7
25 5/12/2006 Jayswat T 72 85 157 79 27 24
26 5/12/2006 Kailash P 54 4 58 55 7 7
27 5/12/2006 Kamal C 25 80 105 94 26 22
28 5/12/2006 Kanchan B 77 79 156 112 13 13
29 5/12/2006 Kashmirch 47 46 93 37 12 9
30 5/12/2006 Ketan Y 172 50 222 142 21 20
31 5/12/2006 Kishore K 159 39 198 89 21 14
32 5/12/2006 Lohit K 60 45 105 68 15 15
33 5/12/2006 Mahesh T 96 69 165 83 30 28
34 5/12/2006 Mansi J 53 22 75 42 5 4
35 5/12/2006 Maruti A 94 66 160 123 24 20
36 5/12/2006 Mohammed 26 1 27 16 8 8
37 5/12/2006 Mohini P 78 78 156 90 45 36
38 5/12/2006 Mohsin S 87 86 173 68 18 13
39 5/12/2006 Niharika H 9 50 59 34 6 6
40 5/12/2006 Nikhil K 158 83 241 123 25 12
41 5/12/2006 Nirmala K 152 78 230 122 25 22
42 5/12/2006 Nisarg S 153 47 200 149 12 9
43 5/12/2006 Noma K 54 35 89 62 26 18
44 5/12/2006 Pankaj P 20 146 166 96 31 28
45 5/12/2006 Paresh K 147 24 171 154 12 10
46 5/12/2006 Parmit S 56 29 85 51 18 18
47 5/12/2006 Pooja P 123 58 181 107 9 9
48 5/12/2006 Pradeep S 146 77 223 114 34 31
49 5/12/2006 Prashant M 21 149 170 90 15 14
50 5/12/2006 Priya K 47 40 87 28 8 3
51 5/12/2006 Priya T 55 48 103 62 30 29
52 5/12/2006 Rakesh B 134 49 183 116 19 15
53 5/12/2006 Rakesh Y 64 85 149 123 29 28
54 5/12/2006 Ravi K 81 52 133 86 17 15
55 5/12/2006 Reshma T 80 108 188 79 19 12
56 5/12/2006 Reuben M 150 84 234 127 10 8
57 5/12/2006 Rijin N 1 49 50 41 9 8
58 5/12/2006 Ritesh P 110 77 187 98 32 30
59 5/12/2006 Ritto I 9 17 26 22 3 3
60 5/12/2006 Rohini K 55 9 64 30 13 11
61 5/12/2006 Sabby k 178 54 232 91 15 15
62 5/12/2006 Sachin B 1 1 1 1
63 5/12/2006 Sachin D 180 82 262 125 17 13
64 5/12/2006 Sachin S 50 39 89 55 29 22
65 5/12/2006 Sameer K 92 28 120 67 24 20
66 5/12/2006 Sandeep M 127 74 201 120 25 19
67 5/12/2006 Sandeep N 36 30 66 60 7 7
68 5/12/2006 Sanobar K 138 62 200 128 27 24
69 5/12/2006 Santosh Na 124 38 162 131 23 21
70 5/12/2006 Sarang S 130 59 189 91 20 18
71 5/12/2006 Sarika A 50 75 125 78 24 21
72 5/12/2006 Sarla K 8 44 52 44 4 4
73 5/12/2006 Sarvesh M 97 49 146 87 20 20
74 5/12/2006 Sayeed Ali 47 52 99 66 31 25
75 5/12/2006 Seema Y 151 43 194 177 20 20
76 5/12/2006 Shabbir B 33 52 85 59 16 15
77 5/12/2006 Shabnam I 54 75 129 77 23 7
78 5/12/2006 Shashin M 110 81 191 128 41 28
79 5/12/2006 Shinu J 83 56 139 60 36 18
80 5/12/2006 Shirish B 44 37 81 64 41 36
81 5/12/2006 Shivanand 88 49 137 75 15 15
82 5/12/2006 Shobha G 103 41 144 67 20 17
83 5/12/2006 Shweta k 52 52 104 53 12 9
84 5/12/2006 Snehankita 82 68 150 47 14 7
85 5/12/2006 Sudeep S 137 89 226 108 25 14
86 5/12/2006 Sujit S 25 103 128 69 12 10
87 5/12/2006 Sukhbir K 67 46 113 89 34 29
88 5/12/2006 Sumit P 65 67 132 80 19 10
89 5/12/2006 Sumit S 67 64 131 90 23 11
90 5/12/2006 Sunil C 104 45 149 117 40 39
91 5/12/2006 Sunita P 60 61 121 93 18 17
92 5/12/2006 Sushma H 47 79 126 68 23 22
93 5/12/2006 Uday T 136 59 195 193 39 37
94 5/12/2006 Varuna S 107 60 167 92 29 27
95 5/12/2006 Vijay D 92 62 154 79 7 7
96 5/12/2006 Vijaya M 70 107 177 162 33 29
97 5/12/2006 Vikas P 69 24 93 58 22 13
98 5/12/2006 Vinay C 46 154 200 91 42 40
99 5/12/2006 Vishal S -22 163 141 123 13 13
100 5/12/2006 Vivian F 60 68 128 74 5 2
101 5/12/2006 Xavier D 105 48 153 84 17 14
102 5/12/2006 Yashodha 72 76 148 87 56 55
103 5/12/2006 Yasir Q 171 61 232 95 15 14
Nitesh:
Sale*100/Contacts
mance Report
00 AM - ToDate 12/May/2006 11:59 PM
Leads Sale Closed Approved_Pr Not_Approve Total_Prem Verify_R QC_Rejec
2 2 2 12792 0 12792 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 1 0 6219 0 6219 0 0
1 1 1 6219 0 6219 0 0
3 2 2 9877 0 9877 1 0
3 0 0 0 0 0 2 0
3 1 1 0 2731 2731 0 0
2 1 1 3658 0 3658 0 0
1 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 1 0 9134 0 9134 0 0
0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0
2 5 2 39840 0 39840 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
1 1 1 6219 0 6219 0 0
4 2 2 12438 0 12438 0 0
1 1 1 6219 0 6219 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
3 4 3 24064 0 24064 0 0
1 0 0 0 0 0 1 0
3 3 3 27048 0 27048 0 0
1 1 1 11695 0 11695 0 0
2 2 2 5864 0 5864 0 0
1 1 0 9134 0 9134 1 0
3 0 0 0 0 0 3 0
1 0 0 0 0 0 0 0
1 0 1 0 0 0 0 0
0 0 0 0 0 0 0 0
3 1 2 1365 0 1365 1 0
1 1 1 4230 0 4230 0 0
2 0 0 0 0 0 0 0
3 2 2 15353 0 15353 0 0
0 0 0 0 0 0 0 0
1 1 1 6219 0 6219 0 0
0 0 0 0 0 0 0 0
1 1 1 0 6219 6219 0 0
0 0 0 0 0 0 0 0
3 2 2 3658 6219 9877 0 0
1 0 0 0 0 0 1 0
2 2 2 15353 0 15353 0 0
2 1 1 6219 0 6219 1 0
0 0 0 0 0 0 0 0
1 1 1 0 11695 11695 0 0
1 1 1 0 11695 11695 0 0
3 3 3 27048 0 27048 0 0
1 1 1 6219 0 6219 0 0
3 1 1 6219 0 6219 0 0
0 0 0 0 0 0 0 0
1 1 0 6219 0 6219 0 0
0 0 0 0 0 0 0 0
2 2 2 12438 0 12438 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
2 0 1 0 0 0 0 0
1 0 0 0 0 0 1 0
1 1 1 9134 0 9134 0 0
2 1 1 9134 0 9134 1 0
2 2 2 15353 0 15353 0 0
2 1 1 6219 0 6219 1 0
3 3 3 19011 0 19011 0 0
3 2 2 9877 0 9877 0 0
2 2 2 3658 6219 9877 0 0
3 3 3 9877 11695 21572 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
1 0 0 0 0 0 1 0
2 2 2 6219 9134 15353 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
1 1 1 6219 0 6219 0 0
0 1 0 6219 0 6219 0 0
1 1 1 9134 0 9134 0 0
3 3 3 9134 12792 21926 0 0
5 2 2 17914 0 17914 0 0
2 2 2 12792 0 12792 0 0
0 0 0 0 0 0 0 0
3 2 2 20829 0 20829 1 0
1 1 1 6219 0 6219 0 0
1 0 0 0 0 0 1 0
0 0 0 0 0 0 0 0
1 1 1 962 0 962 0 0
1 0 0 0 0 0 0 0
1 1 1 6219 0 6219 0 0
2 2 2 15353 0 15353 0 0
3 2 2 0 12792 12792 0 0
1 1 1 6219 0 6219 0 0
1 0 0 0 0 0 0 0
1 1 1 5460 0 5460 0 0
1 1 1 0 9134 9134 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
3 3 3 9369 5460 14829 0 0
1 1 1 25339 0 25339 0 0
0 0 0 0 0 0 0 0
2 1 1 9134 0 9134 0 0
4 3 3 27048 0 27048 0 0
Nitesh:
Nitesh:
Sale*100/Contacts
contacts*100/dialouts
Sale_ConContact_Conversion
11.8 9.7
0 17.3
0 11.3
0 4.6
0 38.5
100 100
7.4 15.8
0 7.5
6.7 6
1.7 42.3
0 13.2
0 3.8
0 33.3
0 13.9
0 9.1
22.2 15.8
0 13
0 2.9
3.6 13.7
6.9 21.3
8.3 9.6
0 12.5
0 11.3
0 6.5
11.1 17.2
0 12.1
11.5 24.8
7.7 8.3
16.7 12.9
0 9.5
0 10.6
0 14.3
3.3 18.2
0 6.7
8.3 15
12.5 29.6
0 28.8
11.1 10.4
0 10.2
4 10.4
0 10.9
8.3 6
0 29.2
6.5 18.7
0 7
11.1 21.2
11.1 5
0 15.2
6.7 8.8
12.5 9.2
10 29.1
5.3 10.4
3.4 19.5
0 12.8
0 10.1
0 4.3
22.2 18
0 17.1
0 11.5
0 20.3
6.7 6.5
0 100
5.9 6.5
3.4 32.6
8.3 20
4 12.4
42.9 10.6
7.4 13.5
8.7 14.2
15 10.6
0 19.2
0 7.7
0 13.7
6.5 31.3
0 10.3
0 18.8
4.3 17.8
0 21.5
2.8 25.9
7.3 50.6
13.3 10.9
10 13.9
0 11.5
14.3 9.3
4 11.1
0 9.4
0 30.1
5.3 14.4
0 17.6
2.5 26.8
11.1 14.9
8.7 18.3
2.6 20
0 17.4
14.3 4.5
3 18.6
0 23.7
0 21
23.1 9.2
20 3.9
0 11.1
1.8 37.8
20 6.5
Real Time Call Stats Total
Sr. No. Dialouts Contacts ConnectsLeads QC_CloseVerify_S Sale Pre QC_Clos
1 7658 1370 5309 102 54 66 407283 322563
Sr. No.
Dialouts
Contacts
Connects
Leads
QC_Closed_Sale
Verify_Sale
Sale Premium
QC_Closed_Premium
EDC Approved Sale Premium
EDC Not Approved Sale Premium
Verify_Reject
Presentation
QC_Reject
SaleConversion
Contact_Conversion
ts Total
00 AM - ToDate 14/Apr/2006 11:59 PM
EDC ApprEDC Not Verify_R Presentation QC_Reject SaleConversContact_Conversion
386978 20305 41 1176 0 3.9 17.9

_Conversion
Real Time Call Stats Agent wise
Sr. No. Agent_I Agent_N Dialout ConnectsContacts PresentaLeads Sale
1 1 sam 21 20 20 12 23 12
ts Agent wise
00 AM - ToDate 14/Apr/2006 11:59 PM
Closed PremiumVerify_R QC_Reject SaleConversi Contact_ConEntryDateTime
10 62665 4 0 60 95 4/14/2006 16:01

Real Time Call Stats Verifier wise
Sr. No. Agent_I Agent_N Dialout ConnectsContacts PresentaLeads Sale
1 31 Afsana M 21 20 20 12 23 12
ts Verifier wise
00 AM - ToDate 14/Apr/2006 11:59 PM
Closed PremiumVerify_R QC_Reject SaleConversi Contact_ConEntryDateTime
10 62665 4 0 60 95 4/14/2006 16:01

As On 5/15/2006
3:57:56 PM Print
Data Details
CallBack Data Till
Fresh Data 3445 Current Time 75800
Fresh Called For Callbacks Called For
Day 3395 Day 5190
Generated On 5/15/2006 3:57:58 PM

Agent Details
AgentID Agent Name CallBack Count
1 sam 22
2 samv 34
10 sams 1
11 Anil k 9
13 Pravin S 4
15 Sachin B 103
16 **Agent Already Left** 8
18 Aliasgar J 796
19 Ramesh A 102
20 Mohammed P 26
27 Mohsin R 24
30 Punneta T 9
31 Afsana M 12
37 Qureshi M 70
42 Rekha S 13
45 Farah K 66
46 Sumit N 12
50 Belief S M 104
52 Chintan P 171
55 Ashok C 25
60 Samson C 105
62 Rohini K 354
63 Atiquec 326
67 Priya T 128
70 Pooja P 143
72 Mohsin R1 63
77 Mansi J 253
82 Shobha G K 411
96 Mahesh T 390
97 Sarita D 378
100 Sanobar K 147
101 Nidhu S 110
103 Ritto I 33
105 Sarang S 78
112 Pradeep S 84
116 Paramjeet K 37
118 Adhir P 145
122 Sayeed Ali 49
129 Rakesh Y 12
133 Kishore K 29
134 Shirish B 58
138 Ketan Y 111
139 Mohini P 193
140 Yashodha D 107
141 Seema Y 4
144 Prajit P 47
145 Neil S 230
147 Kashmirchand T 115
148 Salina J 2
149 Varuna S 111
150 Sneha S 269
153 Anil k1 109
154 Sumit N1 8
155 Paramjeet K1 9
160 Nirmala K 173
166 ARUN KUMAR S 133
181 Shashin M 134
182 Prashant Y 124
184 Bharti S 8
193 Akash D 172
194 Gajraj P 169
195 Jayesh B 300
196 Snehankita K 652
197 Arun H 116
198 Pankaj P 73
199 Binita B 153
201 Kamal C 140
204 Sandeep M 301
206 Jaison F 370
207 Sarvesh M 37
208 Rijin N 113
209 Sushma H 167
210 Reshma T 365
213 Goldy J 203
218 Santosh Nair 1
222 Shivanand Sharma 246
224 Shabnam Irshad 257
226 Parmit S 60
228 Sandeep N 2
231 Chitesh V 202
235 Avni M 11
236 Alka S 38
237 Tabish Ahmed G 75
242 Javed A 1
245 Fakhrul H 966
247 Paresh K 18
249 Kanchan B 66
250 Prashant M 316
252 Vikas P 240
254 Mahesh K 207
255 Robin B 54
257 ArunKumar B 190
259 Mona J 13
260 Niharika H 221
262 Jayswat T 182
265 Dayashankar S 206
268 Sukhbir K 144
269 Sam A 379
271 Mayur M 21
274 Nilesh B 1
275 Priya K 730
277 Javed K 667
280 Lohit K 129
281 Shinu J 317
283 Yasir Q 65
284 Mohsin S 630
287 Sudeep S 102
291 Kiran T 718
292 Rakesh B 165
293 Makarand K 1010
295 Pradnya N 216
296 Chirodeep D 542
297 Maruti A 40
298 Anil M 193
299 Ritesh P 224
306 Nusrat S 25
314 Sumit P 336
315 Pradeep P 288
316 Milind S 1002
317 Ramakrishna P 128
318 Vishal S 67
319 Jaydev A 165
320 Vijay D 222
321 Govindraj N 166
322 Tarun K 139
323 Vivian F 89
324 Sachin B1 211
325 Sunita P 147
326 Sarla K 85
327 Nisarg S 32
328 Shabbir B 38
329 Shradha S 195
330 Ravi K 87
331 Sujit S 224
332 Vinay C 299
333 Shruti B 422
334 Sandhya P 94
335 Sanjay J 1
336 Arjun L 33
337 Amudha A 15
339 Priya R 270
340 Harshika P 89
341 Sachin D 364
342 Nikhil K 258
343 Ashish B 14
344 Mamta S 145
345 Dummy 40876
346 Arjun L1 73
347 Mamta S1 186
348 Tarun K1 124
349 Nilesh B1 72
350 Jaison F1 187
351 Sabby k 364
352 Reuben M 417
353 Pallavi R 7
354 Ajay K 363
355 Shweta k 230
357 Xavier D 95
358 Binny K 291
359 Sunil C 44
360 Noma K 107
361 Sarika A 121
362 Sumit S 57
Menu
Call Details
For Period between 5/12/2006 to 5/12/2006
11:59:00 PM Print
Telecaller
PAGE
call_disposition Count
Already Called/Not interested 29
Already has simillar coverage 57
Already has this product (Maharaksha) 28

Answering Machine 274
Better offer from competition 2
Busy/Engaged 2235
Credit card details not available 64
Customer asked to callback 221
Customer not available 4075
Deceased 2
Do not call/ disturb 11
Financial problem 23
Hung up during presentation 47
Language Barrier 26
Lead 1
Need time to think 48
No response / answer 2566
Not eligible 95
Not interested 970
Odd tones 1127
Out of station 340
Premium high / price 6
Questions only / benefit on the card 4
Reallocate 1
Recall 65
service issue with HSBC 56
service issue with Tata Aig 3
Wants brochure / In writing 13
Wants mediclaim/critical illness policy 1
Wrong number 1745
--- 14135
AgentWise Disposition Summary
For Period between 5/12/2006 to 5/12/2006 11:59:00 PM
PAGE
Card
Already Already Already Better
Answeri details
Called/ has has this offer Call
ng Busy/E Card are not
Agent Not simillar product from Termina
Machin ngaged blocked availabl
interest coverag (Mahar competi ted
e e_Rejec
ed e aksha) tion
t
adhirp 1 -- -- -- -- -- -- -- --
adhirp -- -- -- 5 -- -- -- -- --
adhirp -- -- -- -- -- 49 -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
adhirp -- -- -- -- -- -- -- -- --
ajayk -- -- -- 5 -- -- -- -- --
ajayk -- -- -- -- -- 7 -- -- --
ajayk -- -- -- -- -- -- -- -- --
ajayk -- -- -- -- -- -- -- -- --
ajayk -- -- -- -- -- -- -- -- --
ajayk -- -- -- -- -- -- -- -- --
ajayk -- -- -- -- -- -- -- -- --
ajayk -- -- -- -- -- -- -- -- --
ajayk -- -- -- -- -- -- -- -- --
akashd
Credit
Custom Does
card Custom Custom Does
er Do not not Fake
CBL_Re details er not er not Deceas not buy
asked call/ have Lead_R
ject not availabl contact ed over
to disturb availabl eject
availabl e able phone
callback e limit
e
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- 49 -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- 3 -- -- -- -- -- -- --
-- -- -- 24 -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
Mediclai Need
Hung Hung
Financi Langua m/ custom Need
up up Langua Need
al ge illness/ er docume
during during ge Lead time to
proble Barrier sicknes service nts_Rej
present verifica Barrier think
m _Reject s_Rejec no. to ect
ation tion
t verify
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
1 -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- 1
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
Not
Need No Non Not
Not Not Ready
Time To respons contact Not Interest Odd Out of
eligible interest for
Think_R e/ able_Re eligible ed_Reje tones station
_Reject ed Debit_R
eject answer ject ct
eject
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- 30 -- -- -- -- -- -- -- --
-- -- -- 2 -- -- -- -- -- --
-- -- -- -- -- 10 -- -- -- --
-- -- -- -- -- -- -- -- -- 5
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- 7 -- -- -- -- -- -- -- --
-- -- -- -- -- 3 -- -- -- --
-- -- -- -- -- -- -- -- -- 1
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
Product
Questio
feature
Premiu Premiu ns Refused
s are
m m is QC_Clos QC_Rej only / Realloc 99 Rs. Rejecte
not Recall
high / high_Re ed ect benefit ate admin d
availabl
price ject on the fee
e_Rejec
card
t
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- 1 -- --
-- -- -- -- -- -- -- -- -- --
Wants
service Wants
service Though Wants medicla Will Not
issue alternat
issue t it was brochur im/criti Provide Wrong
Sale with e
with medicla e / In cal Card on number
Tata paymen
HSBC im writing illness phone
Aig t opton
policy
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- 1 -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- 21
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- --
-- -- -- -- -- -- -- -- 1
Menu
Call Statistic Details

For Period '5/12/2006' to '5/12/2006 11:59:00 PM'
QC_Close
From Date To Date Dialouts Contacts Connects Leads
d_Sale
May 12 2006 12:00 AM May 12 2006 11:59 PM 14279 2073 8528 138 103
GRAND TOTAL 14279 2073 8528 138 103
etails
2006 11:59:00 PM'
EDC EDC Not

QC_Close
Verify_Sal Sale Approved Approved Verify_Re Presentati QC_Rejec SaleConv Contact_C
d_Premiu
e Premium Sale Sale ject on t ersion onversion
m
Premium Premium
103 730028 730028 616052 113976 56 1738 0 5 14.5

103 730028 730028 616052 113976 56 1738 0 5 14
Nitesh:
total login time/8hours
shift
Call
Login Ringing Wrap Break
Idle Time Talk Time Handle
Avg Time Time Time Time
(hh:mm:s (hh:mm:s Time
Logins (hh:mm:s (hh:mm:s (hh:mm:s (hh:mm:s
s) s) (hh:mm:s
s) s) s) s)
s)
0:32:00 704:52:00 115:05:00 143:08:00 317:36:00 120:45:00 8:18:00 581:29:00
32 704:52:00 115:05:00 143:08:00 317:36:00 120:45:00 8:18:00 581:29:00
Call Statistic Details
For Period 5/15/2006 to 5/15/2006 11:59:00 AM
QC_Close Verify_Sal
d_Sale e
5/15/2006 9:00 5/15/2006 10:00 651 54 346 1 2 2

5/15/2006 10:00 5/15/2006 11:00 1766 270 1144 20 0 16
SUB - TOTAL FOR 5/15/2006 2417 324 1490 21 2 18

tic Details
5/15/2006 11:59:00 AM
% Login Ringing
QC_Close % Sale Idle Time
Verify_Re Presentati QC_Rejec Contact Avg Time Time
d_Premiu Conversio (hh:mm:s
ject on t Conversio Logins (hh:mm:s (hh:mm:s
m n s)
n s) s)
7316 1 45 0 3.7 8.29 21.47 21:28:00 5:01:00 6:01:00

0 6 230 0 0.6 15.29 78.78 78:47:00 13:05:00 16:19:00
7316 7 275 0 0.62 13.41 50 ### 18:06:00 22:20:00

Call
Wrap Break
Talk Time Handle
Time Time
(hh:mm:s Time
(hh:mm:s (hh:mm:s
s) (hh:mm:s
s) s)
s)
6:17:00 3:43:00 0:26:00 16:01:00
34:32:00 14:30:00 0:21:00 65:21:00
40:49:00 18:13:00 0:47:00 81:22:00

Agent Call Statistic Details
For Period 5/15/2006 to 5/15/2006 10:59:00 PM
Lead_Pre Verify_Sal
mium e
sam
5/15/2006 9:00 5/15/2006 10:00 0 0 0 0 0 0
5/15/2006 10:00 5/15/2006 11:00 0 0 0 0 0 0
5/15/2006 11:00 5/15/2006 12:00 0 0 0 0 0 0
5/15/2006 12:00 5/15/2006 13:00 0 0 0 0 0 0
5/15/2006 13:00 5/15/2006 14:00 2 0 0 0 0 0
5/15/2006 14:00 5/15/2006 15:00 0 0 0 0 0 0
SUB - TOTAL 2 0 0 0 0 0
ic Details
2006 10:59:00 PM
%
Verify_Sal QC_Close QC_Rejec % Sale % Reject
QC_Close QC_Rejec Presentati Contact % Sales
e_Premiu d_Premiu t_Premiu Conversio Conversio
d_Sale t on Conversio Per Hour
n m m n n
n
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 --- --- 0 0 0 0 0 0 0
Call
Login Ringing Wrap Break
Idle Time Talk Time Handle
Time Time Time Time
(hh:mm:s (hh:mm:s Time
(hh:mm:s (hh:mm:s (hh:mm:s (hh:mm:s
s) s) (hh:mm:s
s) s) s) s)
s)
0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00

0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00
0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00
0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00
0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00
0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00
0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00
Call Details
PM
Telecaller
PAGE
Disposition Count
Wrong number 771
Wants mediclaim/critical illness policy 2
Wants brochure / In writing 17
service issue with Tata Aig 3
service issue with HSBC 30
Recall 109
Questions only / benefit on the card 5
Premium high / price 4
Out of station 314
Odd tones 569
Not interested 608
Not eligible 61
No response / answer 1413
Need time to think 37
Need customer service no. to verify 1
Lead 107
Language Barrier 8
Hung up during presentation 33
Financial problem 32
Do not call/ disturb 9
Deceased 1
Customer not available 4343
Customer asked to callback 267
Credit card details not available 85
Busy/Engaged 1181
Better offer from competition 1
Answering Machine 175
Already has this product (Maharaksha) 22
Already has simillar coverage 36
Already Called/Not interested 10
--- 10254

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Sr No Report

1 Verifierwise Disposition Report

Sr. No. ApplicationNumber Name_OfPremiumNo_Of_F Agent_N

SuperVisCalledDateTime Call_DispAgentComments Verifier

Sr. No. Applicat Name_OfLead_Pr Lead_No Caller_N Caller_T Call_DispCalledDateTime

Sale_Pr Sale_No Caller_Comments

Date CustomerCampaig Title Custome Marital SPhone (RPhone (OPhone (C

Address1Address2Address3Landmark City PinCode Plan SeleOption

Card detaCBL_RejeCredit caCustomer aske

Card detaCBL_RejeCredit caCustomer aske

Sr. No. agentna fromdate todate Need time

1 Adhir P 4/14/2006 9:00 4/14/2006 10:00

Better of LanguageAlready CAlready hWrong numbeNot intereste Deceased Already

Sr. No. Agent_N Login_Time Logout_Time LastCalledDateTLastCallStartTime

1 sam 5/15/2006 13:14 5/15/2006 13:14 5/15/2006 13:14

Sr. No. Applicat TCO Verifier Custome PremiumDialed_NumCalledDateTime

1 954608 Mohsin S Bharti S Mr. SARVE 6106 4/14/2006 9:52

Verifier Verifier Comments Callback Date T

Customer not contactable 4/14/2006 9:52

Sr. No. MerchantID Verifier EDCApprovedSEDCApproved NonEDCSale

1 2.007281E+14 Bharti S 11 74947 2

NonEDCSaleP EDC_QC_Clos EDC_QC_Clos QCPendingEDC

12792 8 50460 3 24487

Sr. No. VerifierID VerifierName TotalSale VerifiedCalls

NonVerifiedCalls PerVerifiedCalls AvgScore

Sr. No. Agent_N No_Of_DLogin Ti IdleTimeDialTime TalkTimeWrapTimBreakTim

119 255 96 89 21 47 37.64706 34.90196

Total Policy Closed

Sr. No. Dispositi Count

Sr. No. ITC_NumApplicat Customer_Name Mobile_No Ph1 Ph2

1 Maharaksha DB211107 3052005 4000 10000 2000

DB221107 3052005 4000 10000 2000

DB231107 3052005 4000 10000 2000

1 POS DB211107 3052005 4000 10000 2000

DB221107 3052005 4000 10000 2000

DB231107 3052005 4000 10000 2000

Leads Sales Premium Contactibility Response Rate Lead/ Dialouts

100 100 4000 3000 1% 1%

100 100 4000 3000 1% 1%

100 100 4000 3000 1% 1%

100 100 4000 3000 1% 1%

100 100 4000 3000 1% 1%

100 100 4000 3000 1% 1%

1000 1000 1500 1500 37.50%

1000 1000 1500 1500 37.50%

1000 1000 1500 1500 37.50%

1000 1000 1500 1500 37.50%

1000 1000 1500 1500 37.50%

1000 1000 1500 1500 37.50%

Sr. No. EntryDateTime Total_Di Fresh Fresh_PeFresh_ThACB ACB_StatACB_Per

1 4/14/2006 9:45 125 39 31.2 10 74 0 59.2

ACB_ThreSCB SCB_StatSCB_Per SCB_Threshold

Sr. No. ForDate Agent_N Fresh FollowupDialouts ConnectsContacts Presenta

1 5/12/2006 Adhir P 112 64 176 94 17 16

Leads Sale Closed Approved_Pr Not_Approve Total_Prem Verify_R QC_Rejec

Sr. No. Dialouts Contacts ConnectsLeads QC_CloseVerify_S Sale Pre QC_Clos

1 7658 1370 5309 102 54 66 407283 322563

EDC ApprEDC Not Verify_R Presentation QC_Reject SaleConversContact_Conversion

386978 20305 41 1176 0 3.9 17.9

Sr. No. Agent_I Agent_N Dialout ConnectsContacts PresentaLeads Sale

Closed PremiumVerify_R QC_Reject SaleConversi Contact_ConEntryDateTime

10 62665 4 0 60 95 4/14/2006 16:01

Sr. No. Agent_I Agent_N Dialout ConnectsContacts PresentaLeads Sale

Closed PremiumVerify_R QC_Reject SaleConversi Contact_ConEntryDateTime