PERFORMANCE ASSESSMENT AND REVIEW-ADMINISTRATION AND ACCOUNTS-MANAGERS

Name: Designation:
Appraiser: Department:
Director: DOJ:
Appraisal Date:
period:
Ratings criteria: 1-Excellent; 2-Very Good ; 3-Good; 4-Fair; 5-Needs Improvement

Reasons for ratings at either end of the spectrum MUST be cited and documented objectively

Client relations :
Ability to provide consistent Quality service to employees and vendors of the firm
Actively responds to client needs as per the deadlines and quality 1 2 3 4 5
requirements
Demonstrates knowledge of client needs and expectations 1 2 3 4 5
Able to prioritize and execute work effectively 1 2 3 4 5

Communication skills:
Ability to articulate clearly; Willingness to listen and respond effectively.
Able to communicate ideas and thoughts in a clear manner 1 2 3 4 5
Drafts clear memos, proposals and reports 1 2 3 4 5
Provides regular feedback on the progress of the job 1 2 3 4 5
Asks relevant questions to clarify doubts to create better 1 2 3 4 5
understanding

Interpersonal Skills:
Ability to relate to and work with other employees of the firm
Is able to work as a part of a team. Considers others views and 1 2 3 4 5
perspectives
Proactively develops and maintains strong relationship with others 1 2 3 4 5
Shares responsibility and accountability to ensure that work does 1 2 3 4 5
not suffer
Coordinates effectively across departments, divisions and locations 1 2 3 4 5

Problem solving : Ability to analyze and interpret available data to enable effective solutions
Recognizes and promptly advises superiors on important issues or 1 2 3 4 5
problems
Manages conflict situation and deals with them effectively 1 2 3 4 5
Demonstrates good judgement and uses common sense in making 1 2 3 4 5
decisions
Attitude and mindset :
Temperament and approach in work and related situations
Demonstrates poise, maturity and self confidence 1 2 3 4 5
Works towards reducing redundant activities 1 2 3 4 5
Proactively deals with organizational constraints 1 2 3 4 5
Maintains a pleasant disposition through times of high pressure and 1 2 3 4 5
stress dealing with situations tactfully

Managerial / Leadership skills:

Ability to effectively plan , organize, delegate, control, coordinate and execute work.
Team work 1 2 3 4 5
People development 1 2 3 4 5

Appraisee’s comments :

Appraiser’s comments :

Director’s comments :
 Overall evaluation :
1 2 3 4 5

Please record specific personal feedback

Areas of strength Areas of improvement

Organizational support required ( Training /infrastructure)

Signatures:

Appraisee: Director:

Appraiser: