Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Communication Skills
¾ Learn the power of positive wording and effective use of voice clarity.
¾ What
h to say, h
how to say it - tone, pace and
d pitch.
h
¾ Guidelines
G id li on business
b i d
dress and
d grooming
i
standards for the frontline position.
Types of Communications: Face to Face
Vocal Makeover: Proven Techniques for a Winning
Voice