SSP-3 ASSIGNMENT

Submitted by: Nitin Kumar Gautam

Submitted to: - Mr. Saurabh Mittal
Roll number: - GM19111
Section: - D
PGDM Batch 2019-21
Academic Session 2019-20
Term – III
Q1A) What are the shortcomings in Pushpa’s resume?
ANS: Below mentioned are the possible short coming in pushpa’s cv:
 In the resume objective was not defines so it should be defined: objective
is basically defining the goal of the person. In pushpa’s CV the objective
was not well defined as she was just stating that “seeking a challenging job”
which doesn’t define any goal.
 PERSONAL INFORMATION (name, email, address)
 ACADEMIC QUALIFICATION
 WORK EXPERIENCE
 AWARDS/REWARDS/RECOGNITION
 STRENGHTS
 PERSONAL DETAIL like (DOB, marital status, nationality, language
known, personal contact)
 SKILS like (TECHNICAL AND NON-TECHNICAL)
 Incorrect formatting: the format she has used is not appropriate. She
should the divide the whole CV in different sections to bring more clarity.
For example: an ideal CV format should have these sections

 There was also half information in the resume: according to the case
Pushpa have done her masters from a renowned institute that is HOWARD,
so she should mention that in her CV this will differentiate her CV from
 others. Also in her academic section, she should also mention about her 12
and 10 which is missing in her CV.
 There was also unexplained gap in the CV: leaving unexplained gaps on
your CV will arouse suspicion with recruiters, so you need to meet the issue
head-on and explain it. Pushpa have not talked about reason behind the gap
in her employment as she was unemployed from June 11 to November 11.
 Declaration was also missing in the resume: Declaration plays a vital role
in a CV and it was missing in pushpa’s CV.

Q1B) As a professional placement consultant, how would you redesign her

resume?
ANS: Name: PUSHPA LATA
Address: XXXXXXXXXXX
Mob. No: XXXXXXXXX
E-mail Id: pushpabarbie@yahoo.com
Objectives:
To make optimum utilization of my knowledge and skills, utilities
opportunities effectively for professional growth and to contribute in the best
possible way for the betterment of the organization and self.
Academic Qualifications

Board / Year of % of
Qualification Institution
University Passing Marks
M.S. in Computer HOWARD
HOWARD UNIVERSITY 2008 XX
Science, UNIVERSITY
B Tech in Electronics
GN
and Communication GN UNIVERSITY 2005 XX
UNIVERSITY
Engineering,

12TH XX XX 2001 XX
 10TH XX XX 1999 XX

Work experience
 Worked in ABC Company, Chicago (November 11 to current) as software
engineer
 Worked with PQR Investments, LA (July 10- June 11) as Senior engineer
 Worked with XYZ, Detroit (Jan 10-June 10) – Software Engineer
 Worked with LMN, Detroit (May 05- December 09) as Junior Engineer

Strengths
 Fast learner, who adapt well to changes and pressure at workplace.
 Having clear and informative communication skills.
 Ability to work quickly and efficiently with less supervision.

Languages
 Languages: C and Java
 Web: DOM, PHP, Java Script
 Databases: Oracle
 Operating System: Windows, Linux

Personal Details
Date of Birth : DD/MM/YYYY
Marital Status :Married
Nationality : INDIAN
Languages Known : Bengali and Spanish English and hindi

Declaration
I hereby confirm that the above mentioned information is true to the best of my
knowledge.
Date:

Q2A) You have come across an advertisement in Times Ascent regarding an

opening for the post of Assistant Manager in Amazon. Draft a covering letter
to be sent for the same

ANS:

HR Name XXXXXX
Hiring Manager
Amazon india
Noida
201301

27 March 2020
 

Dear HR XXXXX,

I wish to apply for the position of Assistant Manager as advertised. I have the
necessary skills and qualifications for this post, as well as the necessary
experience. I therefore believe that what I have to offer to amazon will be of great
benefit to the company.
I hold a Post Graduate Diploma in Management from GL Bajaj Institute of
research and management. I also have 7 years experience of working as an
assistant manager in several organizations and companies.
I am a diligent worker who works well under supervision, as well as by my own
initiative. I am a stickler for high quality work and I constantly drive myself to
perform better. My past track record is excellent, as my past employers will attest,
and should you consider me suitable for this post, I will give you my very best
effort at all times.
I have worked mainly in the e-commerce industry and I find that I am an excellent
communicator with those working beneath me. I believe in treating each worker
with respect and dignity, and in return I expect a high standard of production. I am
please to be able to say that I usually get it too.
I feel sure that my proven ability to manage and maintain the highest standards as
an Assistant Manager will be of the greatest benefit to Amazon and I have
confidence that I can make a significant contribution to the company.
I may be contacted at (111)-923-7085, or by email at nitin@zmail.com. I look
forward to the opportunity of meeting you at interview level, and I thank you for
the opportunity to be considered for the post of Assistant Manager.

Yours Sincerely,
(Signature hand written in blue pen ink)

Nitin Kumar Gautam

sector-45, Noida
Gautam budh nagar , 201301
Phone no: 9891172495
Email: nitin.gautam.glbimr19@gmail.com

Q2 B) What traits of the candidates are evaluated by the panelists of a group

discussion? Elaborate your answer with examples.

ANS: These are some traits of candidates that are evaluated by panellists of a group
discussion with examples : 
Team spirit

A GD is the most powerful tool to evaluate a person's team skills. Team skills are
important simply because, in the present knowledge economy, it is very essential
for a manager to be a team player. A manager will always work in teams. In the
beginning of his career, a manager works as a team member and, later on, as a
team leader.

Leadership

A GD can go through any one of the following three situations:

1. Participants were not able to establish a proper rapport and do not speak much.
2. Participants get emotionally attached to the topic and become aggressive.

3. Participants discuss the topic calmly, touching upon all nuances, and try to reach
a conclusion.

A leader is a person who facilitates the third type of situation in a GD. A leader
shows the group direction, whenever it moves away from the topic. He or she
inspires and motivates team members to express their views and also coordinates
the effort of different participants.

Flexibility

This means openness to another person's ideas and also being open to the
evaluation of one's own ideas. To stay flexible in a group discussion, try to create a
framework and avoid taking a stand in the beginning.

For instance, if the topic is 'Should India go to war with Pakistan?', some
participants may get emotionally attached to the topic and take a stand.

But, by taking a stand, a person has reached a conclusion, even without discussing
the topic at hand or listening to the views of his or her team members.

Moreover, if a person who has taken a stand faces a very strong point against his
point at the 11th hour, he is in a typical Catch 22 situation.

1. If he changes the stand, he is seen as a fickle-minded or whimsical person.

2. If he does not change his stand, he is seen as inflexible, stubborn and obstinate.

Flexibility is an important personality trait. A person who is flexible will have less
sharp corners in his personality and his friction with people around will also be
less.

 What NOT to do at a Personal Interview

Assertiveness
Being assertive is all about being positive, confident and emphatic. An assertive
person has an inherent ability to put his point across the group in a friendly and
confident manner. His body language is positive and he has a friendly disposition
towards fellow group members.

Initiative

Initiating a group discussion is a double-edged sword. It can make or mar your

performance rating. Starting well has huge benefits, but even the slightest mistake
in the beginning gets highlighted and puts one in a bad light. So, initiate only if one
is well versed with the topic and is confident enough to take a lead by showing the
group some direction.

Creativity/Out of the box thinking

An idea or perspective that opens new horizons for a discussion on the topic is
highly appreciated in a GD. For example, while conducting a GD on the 'US
invasion on Iraq', a participant once came out with an innovative point related to
the theory of 'Euro vs. Dollar'.

It was put across very convincingly and discussed at length by the group.

At another GD on 'Men can cook better than women', a participant added a new
dimension by bringing in a fresh perspective like 'Cooking is not only about food. I
know men can cook better lies than women.' Fresh ideas are always appreciated.

 GD: 'Flowery language won't help you score'

Inspiring ability

A good group discussion should incorporate the views of all team members. If
some members want to express their ideas but are not getting an opportunity to do
so, giving them an opportunity will be seen as a positive leadership trait.

Listening

This is a very important skill. It is said that humans have been gifted with two ears
and one mouth. Apart from being a good listener, there should be a balance
between the expression of your ideas and imbibing the ideas of others.

Communication skills
In GD-PI, one of the most important things that is noticed are your communication
skills. Not only should you put your point across in an impressive way, but also be
adequately audible and clear. For example, Make sure that you are loud enough to
be heard by one and all, but do not shout or be rude while conveying your
thoughts.

Awareness

In today's dynamic environment, a manager should be well versed with both the
micro and macro environments. Your awareness about your environment helps a
lot in your GD content, which carries maximum weight.

Apart from these qualities, communication skills, confidence and the ability to
think on one's feet are also very important.