Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
RETAIL BANKING
By : Group Eight
2019
Reading 2 : The future of bank Branches
1. Read the article about retail banking from the financial times. What belifedoes the
research show to be unture?
Answer: It shows that it not true that more alfluent and sophisticated customers
prefer not to use bank branches
2. Which of the highlighted words and pharases in the article could be replaced with the
following?
Answer:
a. drive future growth
b. allfuent
c. a decade of under –investment
d. ahead of the game
e. inves substantially
f. reshaping
g. staffing
3. Read the rticle again and answer the following questions.
a. What have the banks not done during the past ten years?
b. What are banks expected to do in the future?
c. What has helped one bank to increase product sales in some branches
Answer:
a) They have not investeed enaughtin their branches
b) They are expected to concentrate more on their branches than telephone
and internet banking, and offer new services in them
c) The bank ( abbey national) has introduced coffee shops into some
branches
4. Label the pie chart below
Answer: 1. No Preference
2. Internet
3. Telephone
4. Branches
Discussion
1. In the financial times article, there are some predictions about retail banking trends in the
future. Look at the following senteces,whichuse phrases to show likelihood and
probability. Put the sentences (a-1) on the scale (1-5), and underling the word of phrase
that states the probability. One sentence has been done as an example.
Answer: 1. Certain e. our profits will definitely increase this year
(100%)
g. small regional banks are bound to join together
(<30%) yeaers
2. Can you think of any other prases we can use for describing likekihood and
probability?
(100%)
Probable it is (very/highly/extreinely) probable that
(>70%)
1.assets:harta/aktiva
2.currency:uang kartal
3.income:pendapatan
5.liabilities:hutang/passiva
6.retail:pengecer
9.customer:nasabah
10.interest:bunga
11.cheque:cek
12.loan:kredit/pinjaman