COURSE LEARNING OUTCOMES

DISPUTE RESOLUTION AND CRISES/INCIDENTS MANAGEMENT

Criminology 6

COURSE DESCRIPTION:
This course deals with the study of the process of dealing and resolving conflicts/disputes
resolution and crises management.
It includes the art of intervention through mediation and reconciliation of disagreements between
stakeholder’s agencies. Likewise, the course includes handling of crises that the criminal justice
personnel are commonly encountered. Moreover, the study significantly provides mechanisms on how
to adopt strategies in dealing with potential and actual crises which are being addressed by concerned
agencies and authorities from law enforcement, corrections and communities.
Program PERFORMANCE COURSE COURSE TEACHING/LEARNI OUTCOMES CONTINUING
Outcomes INDICATORS OUTCOMES CONTENT/TOPIC NG ACTIVITIES ASSESSMENT MONITORING
S TASKS
B. Internalize 1. Translate the 1.1 Demonstrate 1.1.1 Concept of  Lecture Discussion Written and Oral
the concepts concepts of dispute the working dispute resolution in Examination
of human resolution into a procedures in law enforcement;
rights and working procedure in solving conflicts 1.1.2 Basic principles
victim welfare. resolving conflicts involved in dispute
acceptable to all resolution;
parties.
2. After the course, the 2.1 Apply the  Lecture Recitation
students should be able dynamics of  Discussion Examination
to define the concepts interpersonal  Group Interaction
 of disputes’ resolution. relations in
conflict-
C. oriented
Demonstrate situations.
competence 3. The students’ will be 3.1 Execute 3.1.1 Procedures of  Lecture Discussion Oral Examination
and broad able to enumerate the procedures in resolving conflicts  Group Interaction Written
understanding process of resolving handling towards settlement of and Presentation Examination
in Law conflicts towards crises usually specific disputes;
Enforcement settlements of specific encountered
Administratio disputes by criminal
n, Public justice
Safety and personnel.
Security,
Community 4. Handle conflict- 4.1 Examine 4.1.1 Concept of  Identification and Oral Examination
Policing and oriented situations that how conflict- oriented explanation Written
Criminal may escalate into a procedures in situations; Examination
Justice. serious incidents. handling 4.1.1 Procedures in
conflict- handling conflict- Recitation
oriented oriented situations;
situations is
carried out.

E. Apply the 5. State the legal 5.1 Develop 5.1.1 Preventive  Formulation and Oral Examination
principles and aspects and other preventive measures in dealing enhancement Written
jurisprudence procedures in dealing measures in with crisis in activity Examination
of criminal and resolving disputes dealing with accordance with the
law, evidence and crises crises in existing policies and Practical
and criminal accordance with statutory Demonstration
procedure. the existing requirements;
policies and
statutory
 requirements
5.2.1 Concept of PD
5.2 Implement PD 1508 as a means of  Role
1508 to amicably amicably settling Playing/Presentati
settle disputes disputes; on
and other
applicable laws
F. Ensure 6. Describe how the 6.1 Appraise the 6.1.1 Concept and  Lecture Oral Examination
offenders various principles of practices principles of  Interactive Written
welfare and restorative justice are employed by restorative justice; Discussion Examination
development applied in the stakeholders in  Research Research Output
for their re- settlement of conflicts the
integration to and incidents. implementation
the of restorative
community justice
7. Discuss the concept 7.1 Differentiate 7.1.1 Basic concept of  Presentation Oral Examination
of crises and incident crisis from crises and incident Written
management incident management; Examination

8. Explain the nature 8.1 Understand 7.1.1 Nature and  Interactive Oral Examination
and types of crisis and identify the types of crises; Discussion Written
nature and types Examination
of crisis
9. Discuss the common 9.1 Identify the 8.1.1 Distinction of  Interactive Oral Examination
incidents encountered common crises and incidents; Discussion Written
by the criminal justice incidents usually Examination
personnel encountered by
criminal justice
personnel.
10. Discuss the 10.1 Exemplify 10.1.1 The concept  Lecture Written
importance of crisis the importance of and importance of  Discussion Examination
management crisis crisis management;
management.
11. Discuss the 11.1 Describe the 11.1 Composition and  Film Showing Reaction Paper
composition of the composition of functions of crisis  Group Practical
crisis management crisis management Presentation Demonstration
team management and  Role Playing Written
their functions Examination

12. Introduce crisis and 12. Formulate 12.1 Crisis and  Lecture Written and Oral
incidents preventive crisis and incidents preventive  Research Examination
measures incidents measures  Video Clip
preventive Presentation Recitation
measures
 COURSE OUTLINE
DISPUTE RESOLUTION AND CRISES/INCIDENTS MANAGEMENT
Criminology 6

PERFORMANCE INDICATORS (PI) The student’s should be able to:

A
B
C Demonstrate competence and broad understanding in Law Enforcement Administration, Public Safety and Security,
Community Policing and Criminal Justice.
D
E
F
INSTITUTIONAL PERFORMANCE INDICATORS