Department of Management Sciences

Imperial College of Business Studies

Course Title Organizational Development

Credit Hour 03
Program BBA & MBA
Resource Person Muhammad Kashif

COURSE DESCRIPTION

This course investigates examines and critiques the diagnosis of problems and the design and
implementation of programmes for employee and organizational development. Emphasis is placed on
the integration of theoretical and experiential knowledge and the development of intervention skills
as ways of understanding and responding to change in organizations. In today's business
environment, a human resource practitioner must be a skilled change manager. Students learn to
become agents for change, to improve human resources and organizational effectiveness, and to
increase productivity. Topics include an introduction to organizational development; change process;
organizational change and human resource management; organizational assessments; assessment
tools and techniques; organizational interventions; human resource management interventions; and
human resource metrics.
LEARNING OUTCOMES

Upon completion of this course, students will be able to:

1. Define the concepts in organizational development.
2. Explain different change models.
3. Describe why people resist change and strategies to reduce resistance.
4. Discuss and analyze diagnostic tools used to assess organizational effectiveness.
5. Assess and improve human resource management practices.
6. Identify major types of organizational development interventions.
7. Demonstrate how to evaluate organizational development interventions.
8. Apply human resource intervention techniques in different management scenarios.
9. Understand human resources metrics and how they relate to organizational development.

EVALUATION CRITERIA
 Mid Term 30%
 Final Term 40%
 Assignments 10%
 Quizzes 5%
 Project & Presentation 15%
ATTENDANCE POLICY
  Students should maintain 80% attendance to qualify for final term examination.

RECOMMENDED BOOKS & SUPPLEMENTARY READINGS

An Experimental Approach to Organization Development, 7 th ed. Donald R. Brown & Don
Harvey

LECTURE PLAN
Week Topics Activity
1 Introduction to Organization Development
 The challenges for organizations
 What is Organization Development
 Characteristics of organization development
2  Why Organization Development
 The Evolution of OD
 Who does OD
 Organization culture
3  What is change Quiz
 Models for change
 Model for OD
4 Organization Renewal: The Challenge of Change
 The Challenges of Change
 The Systems Approach: Finding New Ways to Work
Together
 Organization Transformation and Development
 OD:The Planned Change Process
5 Changing the Culture
 Understanding Corporate Culture
 Cultural Resistance to Change
 Tools for Change
 The Goals and Values of OD
6 Role and Style of the OD Practitioner Assignment
 Haphazard versus Planned Change
 External and Internal Practitioners
 OD Practitioner Styles
7 The Diagnostic Process
 Diagnosing Problem Areas
 What Is Diagnosis
 The Data Collection Process
 The Implementation of Data Collection
 Diagnostic Models
8 COURSE REVISION & MID TERM EXAM
9 Overcoming Resistance to Change
 Change and Reinvent
 The Life Cycle of Resistance to Change
 Leading Change
 Driving Forces toward Acceptance of a Change Program
 Strategies to Lessen Resistance
10 OD Intervention Strategies
 Basic Strategies to Change
 The Integration of Change Strategies
11 Employee Empowerment and Interpersonal Interventions
 Empowering the Individual
 Employee Empowerment
 Laboratory Learning
12  Interpersonal Style:The Johari Window Model Quiz
 Transactional Analysis
 Stress Management and Burnout
13 Team Development Interventions
 The Team Approach
 The Need for Team Development
 The Purpose of Team Development
 The Team Development Process
14 Intergroup Development Interventions
 Changing Relationships
 Collaboration and Conflict
 Intergroup Operating Problems
 Cooperation versus Competition
 Managing Conflict
15  Project Presentations Final Projects
16  Conclusion Session
 Terminal Exam (to be announced by the University)
COURSE REVISION & FINAL TERM EXAM