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5 Appendix

Annexure 1
Sustainability Report 2015-16 4
5 Sustainability Report 2015-16
VISION

Sustainability Report 2015-16 6


Grievance
Committee

Management
Assurance
Committee

HR and Compensation
Committee

7 Sustainability Report 2015-16


Compliance Management

MMTC-PAMP India has a strong commitment to 1. Vigil Mechanism


ethical business conduct and compliance with
all applicable laws and regulations. Our code of The Vigil Mechanism Policy covers malpractices,
conduct highlights our values and provides guid- misuse of abuse of authority, fraud or suspect-
ance on several key matters: anti-corruption and ed fraud, violation of company rules, manipula-
bribery, quality, health and safety, and conflicts of tion, negligence causing danger to public health
interest. We encourage our personnel to adhere and safety, misappropriation of monies, and any
to these policies and procedures by conducting other such matters by which the interest of the
trainings on ethics and providing mechanisms to company is affected.
raise concerns about misconduct and other eth-
ical issues. 2. Operation Management

Ernst and Young provides advisory services to en- A dedicated control body conducts audits of all
sure effective legal compliance reporting and a company departments in the areas of environ-
sound monitoring framework. mental protection, safety at the workplace, and
Our key monitoring mechanisms are as follows: social responsibility.

Associations Type of Membership


Swiss-India Chamber of Commerce (SICC) Member
Confederation of Indian Industry (CII) Patron member
Federation of Indian Chambers of Commerce & Industry (FICCI) Corporate Member
The Associated Chambers of Commerce & Industry of India (ASSO- Corporate Member
CHAM)
Indian Bullion & Jewelry Association (IBJA) Platinum Member
Association of Gold Refineries & Mints Member & President
Gems & Jewelry Export Promotion Council Member
Federation of Indian Export Organization Member
Responsible Jewellery Council Global Board Member

Sustainability Report 2015-16 8


9 Sustainability Report 2015-16
Focus Area Goal – 2015-16 Status Goal 2016-17

Strengthen our supply


Responsible Gold Guid- chain to capture
Completed
Supply Chain ance certification audit sustainability related
information
Organize an annual
Completed for supplier meet in order
Supplier audits for the
Supply Chain 82% approved to develop strong and
approved suppliers
suppliers long lasting bond with
our suppliers
Customer/dealer
meets (one in each
Achieved region in a year) in
Customer 78.25%cus- financial year 2016-17.
100%
Satisfaction tomer satis-
faction 100% customer satis-
faction

Zero incident

Occupational Zero incident Completed Increase the number


Health & Safety of near miss reported
by 50 %
Introduce motivational,
Increase training
leadership and other
Training & Completed hours to 15 hours per
character building
Development employee
training programs
Installation of water
Implementation of CSR purification plants at 2
Completed
Planning Policy villages, 3 schools and
5 bus stops

Install an energy meter Reduce energy con-


Energy Completed
in every department sumption by 2%
Management

Increase the share of


Increase the share of our renewable energy
our renewable energy Extended to in our total electricity
Renewable
in our total electricity 2016-17 consumption by 3%” as
Energy
consumption by 3% we have extended the
same to next year.

Installation of drip Reduce water con-


Water irrigation system and Completed sumption by 2% from
Management pop-up sprinklers current level

Install an organic
Waste waste converter for Increase waste recy-
Completed
Recycling food and horticulture cling by 2%
waste recycling

Sustainability Report 2015-16 10


11 Sustainability Report 2015-16
Economic Distribution of Added Economic performance is key to building a
Performance Value sustainable organization and carrying the
benefits to associated stakeholders.

As a responsible organization, we aim to


Process emissions GHG
Emissions manage our footprint on emissions includ-
emission management
ing greenhouse gas emissions.

Refining operations are energy intensive,


Energy Energy Management which directly impacts our operations costs
and the environment.

Being in a water-stressed zone, we have


Water Water Management undertaken various initiatives to recharge
the water table.

The company has been steadfast in adopt-


Supplier human right
Responsible Supply ing the best practices and is India’s first and
assessment
Chain only refinery to receive the LBMA Responsi-
Supplier code of conduct
ble Gold Certificate.

Training, benefits, edu-


Employees enable a company to innovate,
cation
differentiate and succeed. We focus on tal-
Employee Satisfaction Non-discrimination
ent management programs for recruitment,
Diversity and inclusion
development and retention.
Employee benefits

As a responsible corporate citizen MMTC-


Social welfare
PAMP India’s main focus is to transform the
Community Health and Hygiene
livelihoods of people who live in the areas
Education
around our facility in Mewat District.

We are consistent in our effort to reduce,


Waste Management
Waste reuse, recycling and responsible disposal of
Effluent Management
waste.

Incident Management
We are committed to providing safe work-
Occupational Health Occupational Health
ing conditions to eliminate any work-related
and Safety Health and Safety com-
incidents
mittee

Sustainability Report 2015-16 12


13 Sustainability Report 2015-16
Sustainability Report 2015-16 14
Figure 1.1: Number of Employees * Figure 1.2: Staff Composition by Age*

400
394
363 20 - 30 51%
300
336
200
260 31- 40 34%

100
41-50 12%

0 >50 3%
2012 2013 2014 2015
2013 2014 2015 2016
* total manpower including contractual workforce * contractual workforce not included

Figure 1.3: Gender Ratio* Figure 1.4: Employee turnover per year
20%

2012 2013 2014 2015


2013 2014 2015 2016
15% 18%
17%

92% 90% 92% 91%


10%
9%
10%
5%

8% 10% 8% 9%
0%

2012 2013 2014 2015


2013 2014 2015 2016

*excluding contractual workforce * contractual workforce not included

15 Sustainability Report 2015-16


Figure 1.5: Number of Incidents

5
5

3 4

0
0
2013 2014 2015
2014 2015 2016

Figure 1.6: Number of Reported Near Misses

30
28
25

20

15
12
10

0 1
2013 2014 2015
2014 2015 2016

Sustainability Report 2015-16 16


17 Sustainability Report 2015-16
Sustainability Report 2015-16 18
19 Sustainability Report 2015-16

PRINTED ON
ECO-FRIENDLY PAPER
As part of the overall CSR strategy, MMTC-PAMP India applied for holding an internship program wherein
students would gauge existing processes and recommend the best way forward to implement and exe-
cute individual CSR projects. We were was among the seven companies selected by Centre for Advanced
Studies in India run by University of Pennsylvania. Two students from the Centre were recruited for a
summer internship program in 2016.

Sustainability Report 2015-16 20


Figure 2.1: Total CSR expenditure per year

20,000 18,756.64

15,000
INR’ 000

10,000
8,684.95
5,000

0 1,494.56
2013 2014 2015
2014 2015 2016

Figure 2.2: CSR Expenditure by Focus Area 2015-16

Safe Drinking Water 26.4%

Environmental Sustainability 19.9%

Skill Development 17.9%

Rural Development 17.3%

Healthcare and Sanitation 14.2%

Promoting Education 3.5%

Others 0.9%

21 Sustainability Report 2015-16


Location Installations Reach
Mewat Model School, Firozpur Jhirka 2 1619 students and staff
Mewat Model School, Girls Hostel Nuh 1 138 students and staff
Mewat Model School, Taoru 2 1560 students+ staff
Mewat Model School, Punhaha 2 899 students and staff
Mewat Model Public School, Khanpur Ghati 1 258 students and staff
Yasin Meo Sr. Secondary School, Nuh 1 1656 students and staff
Yasin Meo Degree College, Nuh 2 2040 students and staff
Al-hafia Civil Hospital, Mandikheda 1 Approx. 3000 people/day
Total 12 11170 community mem-
bers

Sustainability Report 2015-16 22


Figure 2.3: Skill Development Expenditure for 2015-16

Project coordinator fees 43.3%

Fixed assets provided 40.1%

Stipend to students 9.3%

Other expenses 5.7%

Scholarship to students 1.6%

23 Sustainability Report 2015-16


Sustainability Report 2015-16 24
25 Sustainability Report 2015-16

PRINTED ON
RECYCLED PAPER
Figure 3.1: Energy Consumption Breakdown by Year

100,000
Non-renewable

80,000 Grid electricity


Kwh/T

60,000

40,000

20,000

2012 2013 2014 2015


2013 2014 2015 2016

Figure 3.2: Renewable Energy Usage by Year

450
387

350
Kwh/T

250

167
150
119
141

2012 2013 2014 2015


2013 2014 2015 2016

Sustainability Report 2015-16 26


Type of Waste Quantity Disposal Method
Salt 142.38 T Landfill by Government authorized agency
Filter Press Sludge 94.09 T Recycled
Organic Waste 19.41 T Converted to manure in house using organic waste
converter
Used Oil 560 L Disposed by Government authorized agency
E-waste 2.4 T Disposed by Government authorized agency

Figure 3.3: Specific waste generation

2 1.91

1.5
Salt

1 Filter Press Sludge


MT/T

ETP/STP Sludge
0.83
0.5 0.39 0.68
0.44
0.29
0
0.01 0.03 0.01
2013 2014 2015
2014 2015 2016

27 Sustainability Report 2015-16


Figure 3.4: Consumption Pattern 2015-16

4% Sodium Hydroxide (NAOH)

Hydrochloric Acid (HCL)


38%
Nitric Acid ( HN0 3)
40%
Others
18%

Figure 3.5: Consumption of Key Chemicals Per Year

3
1.91
2.5

2
1.77
MT/T

1.5 1.27
1.13
1 1.06
0.88 1.01 Sodium Hydroxide (NAOH)
0.52 0.57
0.5
Hydrochloric Acid (HCL)
0
Nitric Acid ( HN0 3)
2013 2014 2015
2014 2015 2016

Sustainability Report 2015-16 28


Figure 3.6: Water Consumption Pattern 2015-16

6% Irrigation
12%
Process

HVAC
53%
IRRIGATION 29% Kitchen

Fig. 3.7: Water Consumption

80
70 72.04

60
57.14
50

40
KL/T

30

20

10

0
2014 2015
2015 2016

29 Sustainability Report 2015-16


Since 2013, we have reduced CO2 emissions by over 60%.

The use of diesel fuel, which is a driving factor for CO2 emissions, has decreased dramatically by 50%
from 2013 to 2016. This year, various energy management initiatives such as VFD drive pump and LED
installations have reduced CO2 emissions from all energy sources, including diesel. We strive to be car-
bon neutral by 2020.

Note: Direct Scope 1 and Scope 2 emissions considered

In 2015-16, we also installed a new scrubber to further improve emissions and ensure that the entire
community is exposed to only contaminator free environment.

Sustainability Report 2015-16 30


Figure 3.8 : Average Stack Emissions

90
80 NAAQS Limit
70
80
60

50
Mg/Nm3

40

30
22.12
20 17.49
10 13.15

NOx SOx PM

Figure 3.9: Average Ambient


Emissions
90
80 NAAQS Limit
80
70
60

50
Mg/Nm3

40

30

20
18.66
10 8.42
0

NOx SOx

As seen in figures 3.8 and 3.9, all emissions are well within NAAQS limits of 80 Ng/Nm3 for each emissions
category.

To ensure the quality of reused water is within regulatory limits, we have installed controls in all loca-
tions and monitor regularly. Our frequent monitoring has led to quality parameters that are well below
regulatory limits.

31 Sustainability Report 2015-16


The following key parameters are monitored round the clock. The figures depicts monthly averages for the
reporting year 2015-16.

ETP-STP Outlet Water pH 2015-16

12

8
pH

0
May

Mar
Nov
Aug

Dec

Feb
Sep

Oct
Apr

Jan
Jun

Jul
Upper Limit pH Lower Limit

Avg. COD ETP STP Outlet 2015-16

250 Limit - 250 mg/l

200

150 163 138


mg/l

117 120

100 104 84
80 73.6
50
42 40 38
0 24
May

Mar
Nov
Aug

Dec

Feb
Sep
Apr

Jan
Oct
Jun

Jul

COD (mg/l)

Avg. BOD ETP STP Outlet 2015-16

30 Limit -30 mg/l


26 27
25
21
20 18 20
19
15
mg/l

13 12
10
8 8
6
5 4

0
May

Mar
Nov
Aug

Dec

Feb
Sep
Apr

Jan
Oct
Jun

Jul

BOD (mg/l)

Sustainability Report 2015-16 32


33 Sustainability Report 2015-16
Figure 4.1: Revenue and PAT Figure 4.2: Gross Capitalisation

400.0 200

300.0 150

200.0 100
%

100.0 50

0.0 0

2012 2013 2014 2015 2012 2013 2014 2015


2013 2014 2015 2016 2013 2014 2015 2016

Revenue PAT Capitalization (%)

Sustainability Report 2015-16 34


35 Sustainability Report 2015-16
Figure 4.3 : Geographical Distribution of Suppliers

9%
NCR
20%
Non- NCR India

Over seas Supply

71%

Figure 4.4 Number of Suppliers Audited per Year

140

120

100 103
18
80

60

40 80
20
22
0

2014 2015
2015 2016

Suppliers Audited Suppliers Not Audited

Sustainability Report 2015-16 36


4.5. Shareholders
In order to create value for MMTC-PAMP India and our shareholders, we have started several new proj-
ects in 2015-16. We have created customer-centric purity verification centers (PVCs) in six different
locations, with more planned for 2016-17. These PVCs capitalize on one of our core competencies –
testing for purity – and bring them to a consumer-friendly channel. We are a key enabler in the govern-
ment’s Gold Monetization Scheme (GMS). We are also a key enabler for a gold accumulation plan (GAP)
that provide consumers a simple and affordable gold investment mechanism, which fills a gap in the
market by providing a much lower minimum and an easy-to-use format to reach new markets. In addi-
tion, we have expanded retail distribution of gold and silver minted products and set up an Industrial
Metals Division to deal in platinum, palladium, rhodium, etc.

Not only do these ventures help explain the growth we have seen in 2015-16, but we believe that they
are long-term value-adds to the company.

4.6. Government/Industry
MMTC-PAMP India makes sure to comply with government standards and to be a leader in the industry.
On all fronts, all material aspects of our company are on par with or exceeding requirements.

Presently, we hold certifications for the following international standards, which show our commit-
ment to leadership in all aspects of sustainability:

> Quality management system (ISO 9001)


> Environmental management system (ISO 14001)
> Occupational Health and Safety management system (OHSAS)
> Responsible Jewelry Council (RJC)
> Social Accountability (SA 8000)

37 Sustainability Report 2015-16


I 4.7. Customers

At MMTC-PAMP India, we place a strong emphasis on understanding our customers. The following cus-
tomer-based activities help us understand their values and needs and to ensure good communication
channels:

> KYC analysis


> Customer feedback, including a quarterly form sent out to regular customers
> New product exhibitions
> Social media presence

After taking these efforts, we have seen a 2% increase in customer satisfaction from 77% in 2014-15 to
78.25% in 2015-16, as per the satisfaction index.

Our business model is shifting from commodity-driven to customer-driven, as we begin to focus on


convenience and transparency. By doing this, we can impact the standard of gold in India and give con-
sumers the ability to purchase a product of superior quality.

Sustainability Report 2015-16 38


Appendix
GRI G4 "in accordance" core - Content index

GRI G4 Reference Page


Standard Disclosure Description of the Disclosure
code Number/Hyperlink/Reference/Description

Strategy and Analysis

Provide a statement from the most senior decision-maker of the


organization (such as CEO, chair, or equivalent senior position) about Page 4, From the MD`s Desk
G4-1 CEO Letter
the relevance of sustainability to the organization and the Corporate Sustainability Report 2015-16
organization’s strategy for addressing sustainability.

Organizational Profile

G4-3 Organization name Name of the organization. MMTC-PAMP INDIA Pvt. Ltd.

For details of all our bullion / minted products


Primary brands, products, and and services like PVC, GMS, GAP , IT Services
G4-4 Primary brands, products and services.
services please visit us at
www.mmtcpamp.com

Page 6, Introduction Corporate Sustainability


G4-5 Headquarters location Location of the organization’s headquarters.
Report 2015-16
Report the number of countries where the organization operates, and
Where the organization names of countries where either the organization has significant Page 6, Introduction Corporate Sustainability
G4-6
operates operations or that are specifically relevant to the sustainability topics Report 2015-16
covered in the report.

Nature of ownership and legal Page 6, Introduction


G4-7 Nature of ownership and legal form.
form Corporate Sustainability Report 2015-16

Page 11, Highlight of the year


Markets served (including geographic breakdown, sectors served, and Corporate Sustainability Report 2015-16
G4-8 Markets served
types of customers and beneficiaries).
http://www.mmtcpamp.com/wheretobuy
Page 17, Key Employment Metrics
Scale of the organization, including:
Corporate Sustainability Report 2015-16
ŸTotal number of employees
ŸŸwww.mmtcpamp.com
ŸTotal number of operations
ŸNet sales (for private sector organizations) or net revenues (for
G4-9 Scale of the organization Net Sales - Not Applicable
public sector organizations)
Capitalization - Annual Report, 2015-16, not
ŸTotal capitalization broken down in terms of debt and equity (for
public information
private sector organizations)
Quantity of Products - Annual Report, 2015-
ŸQuantity of products or services provided
16, not public information

a. Total number of employees by employment contract and gender.


b. Total number of permanent employees by employment type and
gender.
c. Total workforce by employees and supervised workers and by
gender.
Page 15, Key Employment Metrics
d. Total workforce by region and gender.
Total number of employees by Corporate Sustainability Report 2015-16
G4-10 e. Whether a substantial portion of the organization’s work is
type
performed by workers who are legally recognized as self-employed, or
E and F not applicable to our operations
by individuals other than employees or supervised workers, including
employees and supervised employees of contractors.
f. Any significant variations in employment numbers (such as
seasonal variations in employment in the tourism or agricultural
industries).

Collective bargaining Percentage of total employees covered by collective bargaining 100 % employees are covered by collective
G4-11
agreements agreements. bargaining agreements

Page 34, Supply Chain


G4-12 Supply chain description Describe the organization’s supply chain.
Corporate Sustainability report 2015-16

Significant changes during the reporting period regarding the


organization’s size, structure, ownership, or its supply chain,
No Significant change in reporting year
including:
Ÿ> Location of, or changes in, operations, including facility openings,
Organizational changes during Page 36, Suppliers
G4-13 closings, and expansions
the reporting period Corporate Sustainability Report 2015-16
Ÿ> Share capital structure and other capital formation, maintenance,
and alteration operations (for private sector organizations)
www.mmtcpamp.com
Ÿ> Location of suppliers, the structure of the supply chain, or in
relationships with suppliers, including selection and termination

Whether and how the precautionary approach or principle is Page 8, Compliance Management
G4-14 Precautionary principle
addressed by the organization. Corporate Sustainability Report 2015-16
List externally developed economic, environmental, and social
External charters, principles, or Page 8, Awards and Certification
G4-15 charters, principles, or other initiatives to which the organization
other initiatives Corporate Sustainability report
subscribes or which it endorses.

List memberships of associations (such as industry associations) and


national or international advocacy organizations in which the
organization: Page 8, Memberships and types of
G4-16 Membership associations Ÿ> Holds a position on the governance body memberships
Ÿ> Participates in projects or committees Corporate Sustainability report
Ÿ> Provides substantive funding beyond routine membership dues
Ÿ> Views membership as strategic

Identified material aspects and boundaries

a. List all entities included in the organization’s consolidated financial


statements or equivalent documents.
Entities included in financial
G4-17 b. Whether any entity included in the organization’s consolidated Not Applicable
statements
financial statements or equivalent documents is not covered by the
report.

a. Explain the process for defining the report content and the Aspect
Process for defining report Boundaries. Page 11, Materiality Aspects and Scope
G4-18
boundaries and content b. Explain how the organization has implemented the Reporting Corporate Sustainability Report 2015-16
Principles for Defining Report Content.

Material aspects included in List all the material Aspects identified in the process for defining Page 12, Materiality Aspects and Scope
G4-19
the report report content. Corporate Sustainability Report 2015-16

For each material Aspect, report the Aspect Boundary within the
organization, as follows:
ŸWhether the Aspect is material within the organization
ŸIf the Aspect is not material for all entities within the organization
(as described in G4-17), select one of the following two approaches
Descriptions of material aspect
and report either: Page 11 & 12, Materiality Aspects and Scope
G4-20 boundaries within the
– The list of entities or groups of entities included in G4-17 for Corporate Sustainability Report 2015-16
organization
which the Aspect is not material or
– The list of entities or groups of entities included in G4-17 for
which the Aspect is material
ŸReport any specific limitation regarding the Aspect Boundary within
the organization
For each material Aspect, report the Aspect Boundary outside the
organization, as follows:
ŸWhether the Aspect is material outside of the organization
Descriptions of material aspect
ŸIf the Aspect is material outside of the organization, identify the Page 12, Materiality Aspects and Scope
G4-21 boundaries outside the
entities, groups of entities, or elements for which the Aspect is Corporate Sustainability Report 2015-16
organization
material. In addition, describe the geographical location where the
Aspect is material for the entities identified
Limitations regarding the Aspect Boundary outside the organization

Effect of any restatements of information provided in previous


G4-22 Restatements None
reports, and the reasons for such restatements.

Changes from previous reports


Significant changes from previous reporting periods in the Scope and Page 11, Materiality Aspects and Scope
G4-23 in terms of scope and/or
Aspect Boundaries. Corporate Sustainability Report 2015-16
boundaries

Stakeholder Engagement

Page 35, Stakeholder Interaction


G4-24 Stakeholder groups List of stakeholder groups engaged by the organization.
Corporate Sustainability Report, 2015-16

How stakeholders were Basis for identification and selection of stakeholders with whom to Page 35, Stakeholder Interaction
G4-25
identified engage. Corporate Sustainability Report, 2015-16

Organization’s approach to stakeholder engagement, including


Approach to stakeholder frequency of engagement by type and by stakeholder group, and an Page 35, Stakeholder Interaction
G4-26
engagement indication of whether any of the engagement was undertaken Corporate Sustainability Report, 2015-16
specifically as part of the report preparation process.

Key topics and concerns that have been raised through stakeholder
Topics raised during engagement, and how the organization has responded to those key Page 35, Stakeholder Interaction
G4-27
stakeholder engagements topics and concerns, including through its reporting. Report the Corporate Sustainability Report, 2015-16
stakeholder groups that raised each of the key topics and concerns.

Report profile

Reporting period (such as fiscal or calendar year) for information Page 40, Corporate Sustainability Report,
G4-28 Reporting period
provided. 2015-16
G4-29 Date of most recent report Date of most recent previous report (if any). 2014-15 report released in July, 2015

G4-30 Reporting cycle Reporting cycle (such as annual, biennial). Annual

Page 4, Message from MD`s Desk


G4-31 Report contact Contact point for questions regarding the report or its contents.
Corporate Sustainability Report 2015-16

a. ‘In accordance’ option the organization has chosen.


b. GRI Content Index for the chosen option (see tables below).
"In accordance" option, GRI Page 3, About the Report
G4-32 c. Reference to the External Assurance Report, if the report has been
Index and report assurance Corporate Sustainability Report, 2015-16
externally assured. GRI recommends the use of external assurance
but it is not a requirement to be ‘in accordance’ with the Guidelines.

a. Organization’s policy and current practice with regard to seeking


external assurance for the report.
b. If not included in the assurance report accompanying the
sustainability report, report the scope and basis of any external
Policy regarding report assurance provided.
G4-33 No external assurance sought for the report
assurance c. Relationship between the organization and the assurance
providers.
d. Whether the highest governance body or senior executives are
involved in seeking assurance for the organization’s sustainability
report.

Governance

Governance structure of the organization, including committees of


Governance structure of the Page 7, Corporate Governance
G4-34 the highest governance body. Identify any committees responsible for
organization Corporate Sustainability Report, 2015-16
decision-making on economic, environmental, and social impacts.

Ethics

Page 18, Diversity and Non - Discrimination


Corporate Sustainability Report, 2015-16
Organization’s values, principles, standards, and norms of behavior
G4-56 Code of conduct
such as codes of conduct and codes of ethics.
For details please visit
http://www.mmtcpamp.com/aboutus

Specific Standard Disclosures


CATEGORY: ECONOMIC

ASPECT: ECONOMIC PERFORMANCE

a. Report why the Aspect is material. Report the impacts that


make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts.
Generic Disclosures on Page 12, Materiality aspect and Scope
G4-DMA c. Report the evaluation of the management approach, including:
Management Approach Corporate Sustainability Report
> The mechanisms for evaluating the effectiveness of the
management approach
> The results of the evaluation of the management approach
> Any related adjustments to the management approach

a. Report the direct economic value generated and distributed


(EVG&D) on an accruals basis including the basic components for
the organization’s global operations as listed below. If data is
presented on a cash basis, report the justification for this decision
and report the basic components as listed below:
> Direct economic value generated:
– Revenues
> Economic value distributed: Page 34, Economic Performance
Direct economic value – Operating costs Corporate Sustainability Report 2015-16
G4-EC1
generated and distributed – Employee wages and benefits
– Payments to providers of capital Annual Report 2015-16, not public information
– Payments to government (by country)
– Community investments
> Economic value retained (calculated as ‘Direct economic value
generated’ less ‘Economic value distributed’)
b. To better assess local economic impacts, report EVG&D
separately at country, regional, or market levels, where
significant. Report the criteria used for defining significance.

ASPECT: PROCUREMENT PRACTICES

a. Report why the Aspect is material. Report the impacts that


make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts.
Generic Disclosures on Page 12, Materiality aspect and Scope
G4-DMA c. Report the evaluation of the management approach, including:
Management Approach Corporate Sustainability Report, 2015-16
> The mechanisms for evaluating the effectiveness of the
management approach
> The results of the evaluation of the management approach
> Any related adjustments to the management approach
a. Report the percentage of the procurement budget used for
significant locations of operation spent on suppliers local to that
Proportion of spending on local operation (such as percentage of products and services purchased
Page 36, Suppliers
G4-EC9 suppliers at significant locally).
Corporate Sustainability Report, 2015-16
locations of operation b. Report the organization’s geographical definition of ‘local’.
c. Report the definition used for ‘significant locations of
operation’.

CATEGORY: ENVIRONMENTAL

ASPECT: ENERGY

a. Report why the Aspect is material. Report the impacts that


make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts.
Generic Disclosures on Page 12, Materiality Aspect and Scope
G4-DMA c. Report the evaluation of the management approach, including:
Management Approach Corporate Sustainability Report, 2015-16
> The mechanisms for evaluating the effectiveness of the
management approach
> The results of the evaluation of the management approach
> Any related adjustments to the management approach

a. Report the amount of reductions in energy consumption


achieved as a direct result of conservation and efficiency
initiatives, in joules or multiples.
b. Report the types of energy included in the reductions: fuel,
Reduction of energy Page 26, Energy Management
G4-EN6 electricity, heating, cooling, and steam.
consumption Corporate Sustainability Report, 2015-16
c. Report the basis for calculating reductions in energy
consumption such as base year or baseline, and the rationale for
choosing it.
d. Report standards, methodologies, and assumptions used.

ASPECT: EMISSIONS

a. Report why the Aspect is material. Report the impacts that


make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts. Page 12, Materiality Aspect and scope
Generic Disclosures on
G4-DMA c. Report the evaluation of the management approach, including: Page 30, Emissions and Effluents
Management Approach
> The mechanisms for evaluating the effectiveness of the Corporate Sustainability Report 2015-16
management approach
> The results of the evaluation of the management approach
> Any related adjustments to the management approach
a. Report gross direct (Scope 1) GHG emissions in metric tons of
CO2 equivalent, independent of any GHG trades, such as
purchases, sales, or transfers of offsets or allowances.
b. Report gases included in the calculation (whether CO2, CH4,
N2O, HFCs, PFCs, SF6, NF3, or all).
c. Report biogenic CO2 emissions in metric tons of CO2 equivalent
separately from the gross direct (Scope 1) GHG emissions.
d. Report the chosen base year, the rationale for choosing the
Direct greenhouse gas (GHG) Page 30, Emissions and Effluents
G4-EN15 base year, emissions in the base year, and the context for any
emissions (Scope 1) Corporate Sustainability Report 2015-16
significant changes in emissions that triggered recalculations of
base year emissions.
e. Report standards, methodologies, and assumptions used.
f. Report the source of the emission factors used and the global
warming potential (GWP) rates used or a reference to the GWP
source.
g. Report the chosen consolidation approach for emissions (equity
share, financial control, operational control).

ASPECT: EFFLUENTS AND WASTE

a. Report why the Aspect is material. Report the impacts that


make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts.
Generic Disclosures on Page 14, Materiality Aspect and scope
G4-DMA c. Report the evaluation of the management approach, including:
Management Approach Corporate Sustainability Report, 2015-16
> The mechanisms for evaluating the effectiveness of the
management approach
> The results of the evaluation of the management approach
> Any related adjustments to the management approach

a. Report the total volume of planned and unplanned water


discharges by:
Total water discharge by > Destination Page 30, Water Management
G4-EN22
quality and destination > Quality of the water including treatment method Corporate Sustainability Report, 2015-16
> Whether it was reused by another organization
b. Report standards, methodologies, and assumptions used.
a. Report the total weight of hazardous and non-hazardous
waste, by the following disposal methods:
> Reuse
> Recycling
> Composting
> Recovery, including energy recovery
> Incineration (mass burn)
Total weight of waste by type > Deep well injection Page 27, Waste Management
G4-EN23
and disposal method > Landfill Corporate Sustainability Report, 2015-16
> On-site storage
> Other (to be specified by the organization)
b. Report how the waste disposal method has been determined:
> Disposed of directly by the organization or otherwise directly
confirmed
> Information provided by the waste disposal contractor
> Organizational defaults of the waste disposal contractor

CATEGORY: SOCIAL

SUB-CATEGORY: LABOR PRACTICES AND DECENT WORK

ASPECT: EMPLOYMENT

a. Report why the Aspect is material. Report the impacts that


make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts.
Generic Disclosures on Page 12, Materiality Aspect and scope
G4-DMA c. Report the evaluation of the management approach, including:
Management Approach Corporate Sustainability Report, 2015-16
> The mechanisms for evaluating the effectiveness of the
management approach
> The results of the evaluation of the management approach
> Any related adjustments to the management approach

Total number and rates of new a. Report the total number and rate of new employee hires during
employee hires and employee the reporting period, by age group, gender and region. Page 15, Key employment Matrices
G4-LA1
turnover by age group, gender b. Report the total number and rate of employee turnover during Corporate Sustainability Report, 2015-16
and region the reporting period, by age group, gender and region.

ASPECT: OCCUPATIONAL HEALTH AND SAFETY


a. Report why the Aspect is material. Report the impacts that
make this Aspect material.
b. Report how the organization manages the material Aspect or
its impacts.
Generic Disclosures on Page 12, Materiality Aspect and scope
G4-DMA c. Report the evaluation of the management approach, including:
Management Approach Corporate Sustainability Report, 2015-16
• The mechanisms for evaluating the effectiveness of the
management approach
• The results of the evaluation of the management approach
• Any related adjustments to the management approach

a. Report types of injury, injury rate (IR), occupational diseases


rate (ODR), lost day rate (LDR), absentee rate (AR) and work-
related fatalities, for the total workforce (that is, total employees
plus supervised workers), by:
> Region
Type of injury and rates of
> Gender
injury, occupational diseases,
b. Report types of injury, injury rate (IR), occupational diseases Page 16, Occupational Health and Safety
lost days, and absenteeism, and
G4-LA6 rate (ODR), lost day rate (LDR), absentee rate (AR) and work- Appendix - II
total number of work-related
related fatalities for independent contractors working on-site to Corporate Sustainability Report, 2015-16
fatalities, by region and by
whom the organization is liable for the general safety of the
gender
working environment, by:
> Region
> Gender
c. Report the system of rules applied in recording and reporting
accident statistics.
All figures in the report are as of 31st March, 2016

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