Report of Medicare Multispeciality Hospital and Trauma Centre, Selaqui,

Dehradun
As directed by our Faculty in-charge, I was supposed to visit any hospital or Medical
Institution in order to observe the procedure and methods followed by the Management and
staff of the Hospital, and to observe the overall working of that place and to make a report
thereof, of the same.

In order to accomplish this endeavour of mine, I decided to start my research from Medicare
Multispeciality Hospital and Trauma Centre, Selaqui, Dehradun. I chose this very hospital
because it was a good hospital in a remote area like Selaqui, and since it was near the place of
my residence, I would be able to devote my time and efforts more fruitfully here.

So here are the details of my visit to that place-

Date: 3rd October, 2019

Time: 1300 hrs

Location: Medicare Multispeciality Hospital and Trauma Centre, Near Maya Devi Institute,
Chakrata Road, Selaqui, Dehradun- 248011

Contact No. Of the Hospital Receptionist- (+91) 9152666135

Purpose of Visit: To gather information regarding the working of this Medical Institution.

Experiences and Observations:

I had chosen such a time for my visit to the Hospital, when it would be less crowded. As soon
as I entered the building, the fragrant aroma of the Lime disinfectant hit me, the super clean
ambience f that place gave out serene vibes. As is often found in any good organisation, the
reception of this Hospital, too had both male and female staff members. I made them aware
of my purpose of visit and they promised to assist me in any way possible. They even
assigned me a male nurse who assisted me in knowing about the place in ore detail. They
made arrangements for me to meet two of their senior Doctors : Dr. Rashmi Gupta and Dr.
Manish Nigam.

I spent some time talking to the male nurse while taking a tour of the hospital premises. I got
to know that the hospital often faced issued with the funding from the Board of Directors.
This Hospital was funded by a trust that was opened by a Rich Localite, some 20 years back.
Other than that, the place was doing a sound business in the market.

There were 4 full time senior doctors who worked here, 6 Junior doctors and a number of
Interns, who varied from year to year. The Hospital provided employment to about 20 nurses
and an approximately equivalent number of ward boys.

Here is a brief glimpse of the questions that I had asked:

 1) What is the admission process followed for a patient?

Answer.

 The reception generates an Unique Identification Number (UID) for the patient so
that all medical records of himare recorded under that UID.
 Entrance of a patient into the ward or unit for evaluation
 Nurse performs complete assessment of the patient
 Enter patient name, date and time of admission, chief complaints, medical
diagnosis in the admission file containing UID
 Document – source of information ( family, patient, caregiver etc.)
 Take patient vital signs ( pulse, temperature, respiratory rate, height and weight)
 Give a brief orientation of the hospital regarding kinds of rooms available, rights
and duties of the patients and visitors etc.

2) What kind of details are required at the time of admission?

Answer :

 Name
 Age
 Sex
 Address
 Contact details
 Medical History

Base on this Information, a prescription is made for outpatient department (OPD) and a
doctor is assigned.

3) What was the waste management system that was adopted in the Hospital?

Answer:

The hospital used the most common method to dispose the medical waste that was generated.
They used Incinerators. They also used the policy according to the environmental protection
agency as the process of incineration is used to treat about 90% of surgerical wastes.

4) What are the different kinds of wastes that the Hospital produces?

Answer:

Risk waste is of 7 types in any general Hospital:

 Sharps
 Radioactive wastes
 Pharmaceutical wastes
 Chemical wastes
  Infectious wastes
 Genotoxic wastes
 Plathoogical wastes

5) What are the types of dustbin used in hospitals?

Answer:
They used 3 types of dustbins- blue, green, white.
Blue is used for non- hazardous hygiene waste, such as; nappies, wipes, gloves and any
garment with non-infectious body fluids.
Green is used for municipal (domestic) waste such as; food, drinks packaging, newspaper,
fruit, and tissues. 
White is used for amalgam and gypsum dental waste for dental study moulds.
6) What type of bag is used for contaminated clinical waste?
Answer;
Colour coded yellow bags with black strips are used for the storage of soft clinical waste
contaminated with infectious or potential infectious blood or bodily fluids and continence
pads and others waste produced from human hygiene (urine, faeces, sputum, tears, nasal
secretions, vomit etc. And orange bags are used for infectious or anatomical waste which
requires incineration. 
7) What is the situation handle methods in critical and emergency cases?
Answer:
In the case of emergency the patient doesn’t have to follow the procedures. In the hospital
there is policy that in first the patient gets the treatment then the formality can be done later
on.
8) What are the different facilities which are available in the hospital ?
Answer:
The various facilities, as told to me by the staff, that were present in the Hospital ae as
follows-
 Pathology lab
 Operation theatre
 Labour room
 ICU
 General wards, private wards
 Pharmacy
 Parking
 Toilets
 Clean drinking water
 Temple
 Waiting area
  Common area
 Emergency ward
 X ray
 MRI
 ECG
 CT scanner
9) As the region is affected by dengue and typhoid, which are the common symptoms of
these two and what is the procedure is followed by the hospital for cure of these two?
Answer:
There are various symptoms which shows the dengue and typhoid some of them are-
 Headache
 Muscle, bone, joint pain
 Nausea
 Vomiting
 Pain behind the eyes
 Swollen glands
 Rash
 Severe abdominal pain
 Persisting vomiting
 Bleeding from gums or nose
 Blood in urine, stools and vomit
 Blending under the skin
 Difficult or rapid breathing
 Cold or clammy skin
 Fatigue
 Irritability and restlessness
Cure and procedure followed for treatment of dengue-
Doctor said that they prescribe various drugs related to immunity vitamins and some
antibiotics but the main drug we have to give is ‘DENGAVAXIA’ which was specifically
used for the treatment of dengue and important vaccine for dengue fever.
10) What is the timing for opening of hospitals?
Answer:
There is no specific timing for the emergency cases as it is the 24*7 hospital but the
appointment time is morning 10 AM to 01 PM and in evening 5 PM to 9 PM.
The staff is present 24*7 in the hospital.

Conclusion
Selaqui is a remote area where there is a lack of proper medical facilities. In maximum cases,
the patients have to be rushed to the Hospitals in town.
This particular Hospital proves to be a star in curtained doomed situations. With well
qualified doctors and medical staffs and a variety of facilities at reasonable rates, this
provides a solution to the issues of the local residents.

Selaqui and its nearby areas are a home to many academic institutions due to which harbour
millions of students. Accidents are frequently common in this region due to hilly terrain.

The patients who visit here at aptly satisfied with the services provided here. They find the
doctors amiable and of intellect.

Overall, if asked to rate the conditions and location of this Hospital, I would rate it an 8 out of
10.

Report by-

Ankit Raj

16FLICDDN01016

BBA LLB (H) – IV yr