Delivering the Future

of Work – Now
The CIO’s guide to building the unified,
digital workspace for today’s hybrid-
and multi-cloud strategies.

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Citrix.com | eBook | Future of Work 1

 Content
Work is no longer a place..................................................................................3
New work culture breeds new IT problems................................................4
Why traditional workspaces don’t work......................................................5
The solution: A secure digital workspace....................................................7
Start your cloud journey wherever you are.................................................8
Getting the right partner...................................................................................9

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Citrix.com | eBook | Future of Work 2

It used to be that work
was a place. Not anymore.

Today’s workforce is trading in their cubicles and corporate desktops in

favor an any-location, any-device work style.

And as the modern workforce continues to be fueled by the emergence of

digital natives, their appetite for user-friendly, cloud-based services grows,
the center of work is shifting to the cloud. But managing a proliferation of
SaaS, web, and mobile apps running on any number of clouds is unwieldy
and increases your security risks.

CIOs must develop an evolved approach that supports modern work styles
and simplifies IT complexities. When your organization has a secure digital
workspace that supports any hybrid or multi-cloud strategy, you can do
just that.

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 The new work-from-anywhere
culture breeds new problems for IT

Workers traditionally started their days logging into

computers that gave them access to everything they
needed. Network security was easily managed by IT teams.
75%
The percentage of
But as browser-based SaaS apps proliferated, businesses
enterprise workloads now
relied on outside vendors’ solutions--creating a growing number running in the cloud2
of disparate cloud service providers.

44%
Median Off-the-Shelf Cloud Apps, by Company Size OverTime1
Median Number of Corporate Apps

20X
1/1/14
1/1/13
10/1/12

10/1/14
10/1/13

1/1/15

1/1/16
10/1/15
7/1/12

7/1/14
7/1/13

4/1/14
4/1/13

7/1/15
4/1/15

43% of surveyed professionals see the use of mobile devices as very

critical for work. 44% check or use a mobile device for work more
1-249 employees 250-999 employees
than 20 times per day.
1,000-3,999 employees 4,000+ employees
Rising Mobile Access, Demand in the Workplace3

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Citrix.com | eBook | Future of Work 4

Why the traditional
workspace doesn’t work

Multiple logins, fragmented access: No integrated workflows:

With multiple applications come multiple logins, interrupted workflows and stifled With employees completing multiple processes in different applications,
productivity. And with so many usernames and passwords to remember, bad workflows are fragmented and processes are often redundant. Finance
password habits proliferate. Multiple logins also means that IT can’t simply create might use one application for expenses and another for reimbursements–
or remove global access easily. but without a process and workflow to keep the two in sync.

Non-contextual access:
A lack of oversight across applications prevents IT’s ability to limit or allow access
to sensitive data based on unsecure devices, locations, or networks.
Inconsistent security:
Individual SaaS applications often come with individual security and
compliance policies, data management, and access management. The
results are multiple security perimeters and styles, which are difficult, if not
impossible, for IT to fully govern.

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Citrix.com | eBook | Future of Work 5

Why the traditional
workspace doesn’t work

Different end-user experiences: No holistic insight and analytics:

Cloud applications are often optimized for different browsers, devices, or
operating systems, leaving employees with disparate user experiences. And
with little to no oversight capabilities, IT teams can’t solve for a variety of issues.
This also often limits the range of devices that employees can use for unique or
special-purpose applications.
Disconnected (or nonexistent) analytics for individual apps don’t give IT
administrators the full view of usage, compliance, and security profiles. IT is
ultimately unable to gain actionable insights to manage or control the
user environment.

No master data management: Broken IT governance:

With multiple cloud applications, there’s no way for IT to know or audit Without a single place to configure and monitor SaaS applications, IT can’t
where data is stored or how it is being managed. properly manage data across an organization, leaving them unable to
improve or automate process across apps.

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The solution: a secure
digital workspace

Unlike the traditional workspace, a digital workspace always serves

up the right experience at the right time. It’s engineered to increase
visibility and simplify management of all apps, desktops, data, devices,
and users (or identity) across multi-hybrid cloud environments.

Single sign-on: Contextual access:

SSO lets users log in once to access all of their cloud applications.
It also permits IT to grant and revoke global employee access during
onboarding/termination.
Integrated workflows:
Provide logical integration between applications, as well as a stateful
application environment for employees to work.
Consistent user experience:
Ensure that, no matter what application is paired with what device,
the experience is consistent, the performance is near-native, and the
application functionality is automatically adapted to device features.
Contextual security controls:
An adaptive approach to creating a “software-defined perimeter,”
security and rights are applied in a contextual manner, based on devices,
networks, locations, and user behavior.
With more granular insight into devices, networks, application
needs, and security stance, IT can grant user access (or partial
access) to approved devices and locations. That way, IT can be
confident about maintaining a security posture, while providing
users with the best possible access to their workspace.
Centralized analytics:
IT teams won’t have to go into multiple applications to gather
analytics and attempt to compare them across different metrics.
Instead, they can use the consolidated information across systems
to provide actionable insights for the organization.
Governance in IT’s hands:
With a single control panel across all cloud systems, IT can easily
manage data across your organization.

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Citrix.com | eBook | Future of Work 7

Let Citrix help you pursue
your unique cloud strategy
with confidence.

Citrix Workspace gives you the power to take your organization in any
direction that’s right for you. Users can thrive with secure, contextual access
to their business critical apps and content in a unified workspace. And as CIO,
you can shift strategies as often as innovations demand, because we don’t
lock you into infrastructures, clouds, endpoints, or data centers.

The benefits of
partnering with us
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Citrix.com | eBook | Future of Work 8

 How we help you pursue your unique cloud strategy
Enabling an adaptive
experience:
A unified cloud management platform enables
a workspace that optimizes the day-to-day
productivity and enriches the experience of both
knowledge and task workers. In addition to securely
delivering rich productivity apps to devices, it
all enables collaboration with secure document
management and IoT-enabled workflows.
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Citrix.com | eBook | Future of Work
Collecting, analyzing, and
applying intelligent context using
Unifying hybrid cloud
service delivery:
security and behavior analytics: Whether provisioned as an IT service from
the enterprise data center, one or more
By contextually delivering apps and data
third-party clouds, SaaS providers, or a mix
based on user behavior, end-point, and
of on-premises and public cloud services,
network environments — Citrix Workspace
Citrix Workspace provides secure access
ensures optimal application performance
to data and apps. It delivers high security
and mitigates the risk of threats to
to any end-point, whether on a corporate-
infrastructure, data, and apps.
owned or unmanaged employee device.
9
 How we help you pursue your unique cloud strategy

Enabling an adaptive experience:

A unified cloud management platform
Collecting, analyzing, Unifying hybrid cloud
service delivery:
enables a workspace that optimizes the
day-to-day productivity and enriches the and applying intelligent Whether provisioned as an IT service from
the enterprise data center, one or more
experience of both knowledge and task
workers. In addition to securely delivering
rich productivity apps to devices, it all
context using security third-party clouds, SaaS providers, or a mix
of on-premises and public cloud services,
Citrix Workspace provides secure access

and behavior analytics:

enables collaboration with secure document to data and apps. It delivers high security
management and IoT-enabled workflows. to any end-point, whether on a corporate-
owned or unmanaged employee device.

By contextually delivering apps and data based

on user behavior, end-point, and network
environments — Citrix Workspace ensures optimal
application performance and mitigates the risk of
threats to infrastructure, data, and apps.

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Citrix.com | eBook | Future of Work 10

 How we help you pursue your unique cloud strategy
Enabling an adaptive experience:
A unified cloud management platform
enables a workspace that optimizes the
day-to-day productivity and enriches the
experience of both knowledge and task
workers. In addition to securely delivering
rich productivity apps to devices, it all
enables collaboration with secure document
management and IoT-enabled workflows.
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Back to contents
Citrix.com | eBook | Future of Work
Collecting, analyzing, and
applying intelligent context using
security and behavior analytics:
By contextually delivering apps and data
based on user behavior, end-point, and
network environments — Citrix Workspace
ensures optimal application performance
and mitigates the risk of threats to
infrastructure, data, and apps.
Unifying hybrid cloud
service delivery:
Whether provisioned as an IT service from the
enterprise data center, one or more third-party
clouds, SaaS providers, or a mix of on-premises and
public cloud services, Citrix Workspace provides
secure access to data and apps. It delivers high
security to any end-point, whether on a corporate-
owned or unmanaged employee device.
11
Let us help you get to the cloud
on your terms.

Visit www.citrix.com/sdw.

Sources:
1. “Business @ Work,” 2016, Okta
2. “State of the Cloud Report,” 2017, RightScale
3. “Released: 2016 Mobile Productivity Report,” 2016, Wrike

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