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ABPK2203
Perception and Emotion
Copyright © Open
Copyright Open University
University Malaysia
Malaysia (OUM)
(OUM)
Table of Contents
Course Guide ixă xii
INTRODUCTION
ABPK2203 Perception and Emotion is one of the courses offered by Faculty of
Applied Social Sciences at Open University Malaysia (OUM). This course is
worth 3 credit hours and should be covered over 8 to 15 weeks.
COURSE AUDIENCE
This course is offered to all students taking the Bachelor of Psychology
programme. This module aims to impart the fundamentals of perception and
emotion.
As an open and distance learner, you should be able to learn independently and
optimise the learning modes and environment available to you. Before you begin
this course, please confirm the course material, the course requirements and how
the course is conducted.
STUDY SCHEDULE
It is a standard OUM practice that learners accumulate 40 study hours for every
credit hour. As such, for a three-credit hour course, you are expected to spend
120 study hours. Table 1 gives an estimation of how the 120 study hours could be
accumulated.
STUDY
STUDY ACTIVITIES
HOURS
Briefly go through the course content and participate in
3
initial discussions
Study the module 60
Attend 3 to 5 tutorial sessions 10
Online Participation 12
Revision 15
Assignment(s), Test(s) and Examination(s) 20
TOTAL STUDY HOURS 120
LEARNING OUTCOMES
By the end of this course, you should be able to:
1. Explain the fundamental principles of perception;
2. Explain how perception relates to the five senses (sight, hearing, smell,
taste, and touch); and
3. Discuss the nature of emotion and its dynamics.
COURSE SYNOPSIS
This course is divided into 10 topics. The synopsis for each topic can be listed as
follows:
Topic 6 discusses the skin senses and the perception of pain in detail.
Learning Outcomes: This section refers to what you should achieve after you
have completely covered a topic. As you go through each topic, you should
frequently refer to these learning outcomes. By doing this, you can continuously
gauge your understanding of the topic.
Summary: You will find this component at the end of each topic. This component
helps you to recap the whole topic. By going through the summary, you should
be able to gauge your knowledge retention level. Should you find points in the
summary that you do not fully understand, it would be a good idea for you to
revisit the details in the module.
Key Terms: This component can be found at the end of each topic. You should go
through this component to remind yourself of important terms or jargon used
throughout the module. Should you find terms here that you are not able to
explain, you should look for the terms in the module.
PRIOR KNOWLEDGE
No prior knowledge required.
ASSESSMENT METHOD
Please refer to myINSPIRE.
REFERENCES
Gescheider, G.A. (1997). Psychophysics: The fundamentals. Mahwah, New
Jersey: Lawrence Ehrlbaum Associates.
Goldstein, E.B. (2007). Sensation and perception. Belmont, CA:
Wadsworth/Thomson Higher Education.
Sekuler, R. & Blake, R. (1994). Perception. New York: McGraw Hill.
Copyright © Open
Copyright Open University
University Malaysia
Malaysia (OUM)
(OUM)
Topic X Introduction
1 to Perception
LEARNING OUTCOMES
By the end of this topic, you should be able to:
1. Define perception;
2. Describe the perceptual process;
3. Discuss reasons for studying perception;
4. Explain psychophysics; and
5. Describe the different approaches to the study of perception.
X INTRODUCTION
This is a real-life incident about perception and emotion, which happened a few
years ago while I was studying in Germany. One hot summer day, my course
mate and I went to a café for some ice cream. The waitress that took our order
was an old German lady who did not speak English. Both of us, being foreigners
with little knowledge of the German language, struggled to communicate with
her; in the end, we managed somehow. The waitress returned with our ice cream
of choice, but she was rather grumpy and impatient while serving us. All of a
sudden, my course mate started screaming at the waitress and accusing her of
being a racist. I was rather shocked; I had not thought that the waitressÊ
unpleasant attitude towards us had been because she was racist. I assumed she
was just a grumpy old lady who was probably not having a good day. My course
mate and I both experienced the same situation, but we each perceived it very
differently and thus had very different reactions to the same situation. She was
really angry and hurt, while I was mildly irritated. Essentially, the message of
this story is that our reactions to a situation are the result of the way in which we
perceive the situation. Why does one person perceive a situation differently from
another? There are many possible factors; to name a few ă past experiences, oneÊs
culture, belief system and values. We will be exploring issues such as these and
much more throughout this module.
At one point in time, some people believed that it was possible to build machines
that had the ability to perceive. However, till now, technology has not advanced
enough for human beings to be able to build such a machine. Perceptual ability is
very much related to our brainÊs amazing yet often underappreciated ability to
recognise patterns. We do it every day with such ease that we take this ability for
granted. Most of the time, we are not even aware of this ability because our brain
does it automatically. For example, without our ability to recognise patterns, it
would be impossible for you to read this.
SELF-CHECK 1.1
Define perception.
The steps in the perceptual process are arranged in a circle to highlight the fact
that the perceptual process is dynamic and continually changing (Goldstein,
2007). Figure 1.1 illustrates the perceptual process. The shaded arrows represent
stimuli; the white arrows represent processing; and the shaded arrows represent
perceptual responses. Arrows A, B, and C show three important relationships
that are usually investigated when studying the perceptual process ă that is the
relationship between stimuli, processing and perceptual responses.
SELF-CHECK 1.2
What are the three important relationships that are usually investigated
when exploring the perceptual process?
The following picture story will hopefully make the perceptual process even
clearer for you to understand.
Let us take an adventure into the woods and I will explain to you through these
and the following pictures of the entire perceptual process. Here, the
environmental stimulus refers to everything in the woods. The attended
stimulus, the moth on the tree, is the focus of EllenÊs attention (please refer to
Figure 1.2).
Figure 1.3 illustrates the steps taken in processing the stimuli that has been
previously selected. First, an image of the moth forms on EllenÊs retina. Then, the
receptors create electrical energy in response to the light. This is called
transduction. Finally, networks of neurons process this electrical energy into
information (Goldstein, 2007).
Figure 1.4 describes the final stage in the perceptual process ă the stage where we
are finally able to attach meaning to the stimuli. First, Ellen perceives something
on the tree. Then, she recognises that it is a moth. She decides to walk towards
the tree to take a look at the moth (Goldstein, 2007).
SELF-CHECK 1.3
People in the advertising and public relations fields are also very interested in the
study of human perception. In these fields, research on human perception is used
to market goods and services to consumers in a way that is appealing and
attention grabbing. For example, research has suggested that food and beverage
that is blue in colour is not appealing to most people but that the colour red is
attention grabbing.
Have you ever been in a situation where you had to strain your eyes to look at
something far away, and finally as you move towards the object, you reach a
point where you could just detect it, enough for you to be able to perceive what it
was? Well, this point of time when you could just detect the presence of or
difference in the object in your focus (stimulus) is called threshold. Threshold is a
concept central to psychophysics.
There are two types of thresholds: absolute and difference. Absolute threshold
can be defined as the smallest amount of stimulus energy necessary to produce a
sensation (Gescheider, 1997). For example, how loud does your mobile phone
have to ring in order for you to hear it in a quiet room? Difference threshold, on
the other hand, refers to the amount of difference between two stimuli with
differing intensities. For example, how different in pitch (high versus low tones)
does your mobile phone have to be in order for you to be able to differentiate
which phone is ringing? Generally, people are able to detect absolute threshold
and difference threshold 50% of the time.
experiences with somebody. The problem with this method is that verbal
reports can be inaccurate and thus misleading.
SELF-CHECK 1.4
• Our interpretations are subjective and based on our values, needs, beliefs,
experiences, expectations, self-concept and other factors.
• People from all walks of life have studied perception for a variety of reasons.
Perception is worth studying for practical considerations as well as to satisfy
our intellectual curiosity.
• The psychological and biological approaches, among others, are essential for
developing a holistic understanding of perception.
X INTRODUCTION
Let us explore the influence of visual perception with regards to Figure 2.1. What
do you see? There are two people in this picture. Can you find them both? You
should be able to see a young woman and an old lady. However, if you were not
aware of the fact that there are two people in this picture, there is a very high
chance that you would have seen only one person. This is a reminder to always
see the world in terms of possibilities. There is a world of possibilities before us;
we only have to open our eyes and perceive them.
The optical illusion above plays on our visual perception. Looking at Figure 2.1
from different angles will give you two entirely different pictures. For example, if
you stare at the necklace, you are more likely to see the old woman whereas, if
you stare at the nose, you are more likely to see the young woman.
In the first topic, we learned about the perceptual process. We also learned that
we perceive the world through our five senses: sight, sound, smell, taste and
touch. In this topic we will learn about how we perceive the world through sight.
More specifically, in this topic we will learn about:
(a) The visual system; and
(b) Colour vision (how we are able to see colour).
Figure 2.2 illustrates our visual system. Let me summarise briefly. Light enters
our eyes through the cornea and passes through the iris. The lens projects the
image onto the retina. The photoreceptor cells in the retina capture the light
(energy) and transform it into electrical impulses. The optic nerve carries this
Copyright © Open University Malaysia (OUM)
16 X TOPIC 2 VISUAL PERCEPTION
information in the form of electrical impulses to the visual cortex in the brain to
be interpreted. The result is visual perception.
SELF-CHECK 2.1
What are the two main factors that enable us to see and perceive the
world around us?
To fully understand our visual system, we first have to learn about the
fundamental parts of the eye and their functions. Please refer to Figure 2.2 as you
go through the following descriptions:
(a) Cornea ă Transparent film that acts as a protective cover over the front part
of our eyes. The lens and the cornea both act together to refract light.
(b) Iris ă Coloured part of our eye which guards the amount of light that enters
through our eyes by controlling the size of the pupil.
(c) Pupil ă The „black spot‰ at the centre of the iris that allows light into the
eye. It looks black to us because the tissues inside the eye absorb most of the
light entering the pupil.
(d) Retina ă The inner surface of the eye where images of the visual world are
reflected.
(i) Photoreceptor cells
The retina contains hundreds of photoreceptors which when
stimulated by light (energy), send information in the form of electrical
impulses to the brain. There are two types of photoreceptors: rods and
cones. Rods help us to see in the dark. Cones make it possible to see
colours. Cones are less sensitive to light compared with rods, and
therefore operate mainly in daylight. Table 2.1 shows the differences
between rods and cones.
(ii) Fovea
The pit in the retina located at the centre of the macula, which allows
us to see the objects in our direct focus in great detail. This is because
the greatest density of cones is located in the fovea.
Rods Cones
Plentiful and found in the retina. Concentrated mainly in the fovea.
Activation occurs at a lower threshold. Activation occurs at a higher threshold.
Have lower sharpness. Have higher sharpness.
Rods do not process colour. Cones process colour.
Now that we know the fundamental parts of the eye and its functions, let me
explain to you briefly how our eye works.
Light first enters the eye through the cornea. Then, the light passes through our
pupil. When there is too much light or bright light, the muscles in our iris
contract in order to make the pupil smaller, thus preventing our eyes from
getting damaged (Tovee, 2008). On the other hand, when there is too little light
or dim light, the muscles in the iris are relaxed to make the pupil larger, and thus
allow more light into our eyes so that we can see better.
The light then moves through the lens, and is reflected on the retina. The image
that is reflected by the lens onto the retina is much like a mirror image in the
sense that it is upside down. Please refer to Figure 2.3 for a picture illustration.
The lens changes its shape in order to focus on objects that are far or close. When
we want to focus on an object that is close to us, the muscles in the lens contract
to make the lens rounder. On the other hand, when we want to focus on an object
that is far away, the muscles in the lens relax, and the lens becomes less rounded.
Any image that passes through the lens will be in sharpest focus at the fovea. The
words that you are reading now are focused on the fovea, while the rest of what
you see is focused on other parts of the retina (Morris and Maisto, 2001).
Rods and cones are connected to neurons called bipolar cells. Bipolar cells are
connected with other bipolar cells, and eventually these bipolar cells are connected
to the ganglion cells. These ganglion cells join together to create the optic nerve,
which finally sends the information from the eye to the brain. The optic nerve is
basically made up of nerve fibres that stretch beyond the eye and then separate
when they reach a cross-over point at the optic chiasma, where the nerve fibres
from the right side of each eye are connected to the right hemisphere of the brain
and the nerve fibres from the left side of each eye are connected to the left
hemisphere of the brain (Morris and Maisto, 2001). Please refer to Figure 2.4 for a
picture illustration. This simply means that whatever we see from the right side of
each eye is processed in the right side of our brain, and whatever we see from the
left side of each eye is processed in the left side of our brain. The optic nerves carry
information to different areas of the brain. For example, some information from the
eye may be sent to the part of the brain which is responsible for reflex movements
that adjust the size of the pupil. However, most of the time the information from
the eye is sent to the occipital lobe to be interpreted and results in our visual
perception (Tovee, 2008).
ACTIVITY 2.1
To review what we have just learned, go to youtube.com and type „how
does vision work‰. Watch the video.
SELF-CHECK 2.2
Describe the visual pathways which carry information from the eye to
the brain.
Isaac Newton, one of the greatest geniuses to have ever lived, also studied light
and colour. Newton found that objects in themselves or light in itself does not
contain colour. Instead, colour is a subjective experience. Therefore, our world is
colourless; it is only through our eyes that we see colour. Most mammals and
humans have the ability to see a fairly wide range of colours. All primates,
humans included, are trichromats (able to see all colours). However, most
mammals are dichromats (able to see only red, green, blue and yellow).
Monochromats are completely colourblind (e.g. rodents such as mice and
hamsters) (Sekuler and Blake, 1994). There are several theories that have
attempted to explain how exactly we see colour.
SELF-CHECK 2.3
There are two main theories that explain how we see colour: the trichromatic
theory and the opponent-process theory. Both these theories complement each
other and are essential to our understanding of colour vision today.
The basic idea behind the trichromatic theory is correct; however, today we have
a better understanding of how we see colour. Today, we know that there are
three different kinds of cones, which differ in terms of the pigments they contain.
Each of the three pigments absorbs different wavelengths of light (energy). By
combining the three different wavelengths of light in various combinations, we
are able to see the world in colour.
While the trichromatic theory can explain certain phenomena in colour vision
such as colourblindness, it fails to explain all colour vision experiences, for
example, afterimages (Sekuler and Blake, 1994). What are afterimages, you may
ask? Well, to find out, simply stare at Figure 2.5 for 30 seconds, then look at a
white wall or a white piece of paper, and you should be able to see the batman
logo. This is an afterimage.
SELF-CHECK 2.4
that the yellow-blue pair cannot communicate information about yellow and blue
light at the same time. This explains why we never see yellowish-blue. (Morris
and Maisto, 2001). This theory also explains afterimages. Afterimages occur when
cones adapt from over stimulation.
Today, we know that the three types of cones earlier described by Hering
actually overlap each other in terms of the wavelengths of light that they respond
to. This is why we are unable to see reddish-green, for instance. The bipolar cells
and ganglion cells are also an important part of this process. They transform
information from the cones, and record the differences between the responses of
cones.
Taken together, the trichromatic theory and opponent-process theory can explain
almost all colour vision phenomena. Both the trichromatic theory and opponent-
process theory actually describe two different stages in the visual process (Morris
and Maisto, 2001).
SELF-CHECK 2.5
narrow. It was found that when photographs of people with positive expressions
were shown (inducing a positive mood in the subjects), the visual field of
subjectsÊ was increased. Whereas, when photographs of people with negative
expressions were shown (inducing a negative mood in the subjects), the visual
field of subjectsÊ was decreased. Therefore, it has now been proven that positive
emotions broaden our view of the world, whereas, negative emotions narrow our
view of the world.
SELF-CHECK 2.6
ACTIVITY 2.2
How can you apply what you have learned here in your life?
• There are two main factors that enable us to see and perceive the world
around us: light and the visual system.
• Our visual system consists of three main parts: eyes, visual pathways and
visual centres of the brain. Our eyes capture light; the visual pathways
(created mainly by the optic nerve and optic chiasma) carry information from
the eye to the brain; and the visual centres of the brain interpret the
information.
• According to the trichromatic theory, we are able to see colour because the
retina contains some cones that are more sensitive to red, others that capture
green better and some cones that are more responsive to blue.
• Positive emotions broaden our view of the world, whereas negative emotions
narrow our view of the world.
X INTRODUCTION
Our perceptions are mainly based on
information that our senses receive from the
environment. Therefore, perception is mainly
based on a collection of all the sensory data
from the environment. You can think of
perceptual organisation as fixing together a
jigsaw puzzle (please refer to Figure 3.1). All
the little jigsaw pieces are sensory data, and
the goal of perception is to organise all the
pieces to form one big picture.
Figure 3.1: Jigsaw puzzle
Source: puzzlemachine.com
In this topic, we are going to learn about the processes that put sensory
information together in a way that makes sense so that we are able to perceive
them as a coherent whole.
Our perceptual experience starts with receptor cells and works progressively
towards our brain. The process of starting with sensory data and working
towards a more complex perception is referred to as the bottom-up model.
However, the bottom-up model fails to explain why we can recognise an entire
word better than we recognise individual letters. This is because sometimes we
use a top-down approach in which the whole object is recognised before its basic
parts are identified (Davis and Palladino, 2000).
SELF-CHECK 3.1
Essentially, personal goals and certain properties of objects determine the focus
of our attention. Research suggests that stimulus-driven capture rather than goal-
directed selection often wins our attention, at least under some circumstances
(Gerrig and Zimbardo, 2008). In general, our perceptual system is organised so
that objects that are new in the environment automatically draw our attention.
SELF-CHECK 3.2
Gestalt psychology suggests that there are certain innate, automatic organising
processes that our brains use to organise sensory data. The two main essential
organising processes are (Davis and Palladino, 2000):
(a) Figure-ground distinctions; and
(b) Grouping.
SELF-CHECK 3.3
3.3.2 Grouping
Now that we have differentiated between figure and ground, the next step is to
organise the figure into a meaningful form. Gestalt psychologists have identified
several rules for grouping stimuli together that we use in order to organise our
sensations into coherent perceptions.
Grouping perceptual elements is very important. Imagine if you had to deal with
each perceptual element individually. Imagine also that you had to think about
each letter individually when reading. What would reading be like? Fortunately
we have the ability to group letters into words. Without these principles of
grouping, reading this module would be extremely difficult. When we organise
perceptual elements into groups, we function more efficiently (Davis and
Palladino, 2000).
There are a few principles guiding the grouping of perceptual elements. Always
remember that although we discuss each of these rules separately here, in reality,
more than one can operate at any given time.
SELF-CHECK 3.4
List and explain all five of the Gestalt laws for grouping.
Expectations and contexts are aspects of top-down processing that can influence
your perception. This is because expectations and contexts provide an important
source of information to us. As an example, try to guess the missing letters below.
If you guessed the missing letters to be ÂoÊ and ÂaÊ, you are absolutely correct.
How did you guess? You assumed that the missing letters are based on the
context of the series of words. The first series of words belong to the category of
animals. The second series of words belong to the category of names of people.
We must be able to make use of prior knowledge stored in our memory in order
to create suitable expectations. We „see‰ with our memory as much as we see
with our eyes (Gerrig and Zimbardo, 2008).
SELF-CHECK 3.5
Davis, S.F. & Palladino, J.J. (2000). Psychology (3rd ed.). Upper Saddle River, NJ:
Prentice Hall.
Gazzaniga, M.S. & Heatherton, T.F. (2003). Psychological science: The mind,
brain and behaviour. London: W.W Norton & Company.
Gerrig, R.J. & Zimbardo, P.G. (2008). Psychology and life (18th ed.). Boston:
Pearson Education..
Myers, D.G. (2002). Exploring psychology (5th ed.). New York: Worth
Publishers.
X INTRODUCTION
Have you ever wondered how your brain perceives movement, distance, size,
shapes and depth? How can you judge the distance between you and an
approaching car? How can you determine the size of a faraway object?
Most of the time, what we perceive are usually only limited glimpses of the
world around us. This is because there is simply too much information to take in
all at once; and our brains are not able to capture all the information in the
environment all at once. In order to get a more complete picture of the world
around us, we need to put together information from different moments in time
and spatial locations (Gerrig and Zimbardo, 2008).
Although the image that falls on our retina is two-dimensional, we still manage
to perceive our world as three-dimensional. This is possible because of depth
perception. Gibson and Walk (1960) conducted an experiment by creating a
visual cliff such as the one illustrated in Figure 4.1. Infants aged six to fourteen
months were placed at the edge of a table covered with glass and coaxed to crawl
over the glass. The fact that most of the infants refused to crawl over the glass is
proof that they could perceive depth. This experiment suggests that the ability to
perceive depth is partly innate.
How do we convert the two-dimensional images that fall on our retina into three-
dimensional perceptions? Our ability to perceive depth depends on sources that
provide information about distance, called depth cues. There are two types of
depth cues: binocular cues and monocular cues.
SELF-CHECK 4.1
(a) Interposition: An object that is near blocks an object that is farther away
(refer to Figure 4.2 for an example).
(b) Relative size: Objects that are farther away project a smaller retinal image
than closer objects.
(c) Familiar size: For objects that are familiar to us, we can identify their
distance from the size of the retinal image.
(d) Linear perspective: In the distance, parallel lines appear to meet (refer to
Figure 4.4 for an example).
SELF-CHECK 4.2
ACTIVITY 4.1
List three examples of how you use depth perception in your everyday
life.
Sometimes we perceive objects to be moving when they are actually not moving.
An example of this is stroboscopic movement, which is the illusory motion
created by a rapid change in a series of still images (technique used to create
motion picture films). Our brainÊs ability to create the perception of motion from
a series of still pictures enables us to watch movies. Our brain creates the illusion
of movement even when there is none because motion is essential for our visual
perception.
SELF-CHECK 4.3
angle, distance and in any light (Morris and Maisto, 2001). A blue car still looks
like a blue car from any distance, angle or light. It is essential for our survival
that we are able to perceive our world as constant and stable. If it were not for
perceptual constancy, our world would be a very confusing place.
SELF-CHECK 4.4
We have learned that generally perception involves making sense of all the
sensory data we receive from the world around us. Perceptual constancies,
figure-ground distinctions and grouping are all processes that help us to make
educated guesses or inferences about the stimuli present in our environment.
These educated guesses or inferences also may be referred to as perceptual
hypotheses. Many times our perceptual hypotheses are correct. However, there
are also times when they are incorrect. It is not difficult to trick our senses into
SELF-CHECK 4.5
Davis, S.F. & Palladino, J.J. (2000). Psychology (3rd ed.). Upper Saddle River, NJ:
Prentice Hall.
Gazzaniga, M.S. & Heatherton, T.F. (2003). Psychological science: The mind,
brain and behaviour. London: W.W Norton & Company.
Gerrig, R.J. & Zimbardo, P.G. (2008). Psychology and life (18th ed.). Boston:
Pearson Education.
Gibson, E. J., & Walk, R. D. (1960). The "visual cliff." Scientific American, 202, 67ă71.
Morris, C.G. & Maisto, A.A. (2001). Understanding psychology (5th ed.). Upper
Saddle River, New Jersey: Prentice Hall.
Myers, D.G. (2002). Exploring psychology (5th ed.). New York: Worth Publishers.
Sekuler, R. & Blake, R. (1994). Perception (3rd ed.). New York: McGraw Hill.
X INTRODUCTION
Take a minute or two now to cover your eyes and listen carefully to the sounds
around you. What do you hear? Even if you are in an environment that is very
quiet, you will be surprised by how much you can hear if you just sit still and
listen. Can you identify the sources of the sounds around you? Where are the
sounds coming from and from which location? You should also be able to
differentiate between the loudness of sounds. Our ears are extremely sensitive,
and can pick up the softest of whispers.
Sounds differ in their complexity too. For example, the sound of traffic is
complex, consisting of many different kinds of sounds coming from different
sources and different locations. This sound is usually described as a cacophony,
which means not harmonious and is usually perceived by us as unpleasant.
However, not all complex sounds are unpleasant to us. Sounds that come from a
single source or that are composed of just a few pitches are less complex.
It is amazing how our ears can distinguish between the smallest differences in
sound and be able to recognise these sounds as coming from a particular source.
For example, have you ever had the experience of knowing who is knocking on
your door just by the sound of the knock? Hence, sounds have many
characteristics that enable us to locate and identify their sources. Hearing plays
Copyright © Open University Malaysia (OUM)
TOPIC 5 AUDITORY PERCEPTION W 51
an extremely important role in our perception of the world around us. Many
times, we are able to hear things in our environment first before we see them. For
example, we first hear a car coming towards us from behind before we turn
around to see it.
Hair cells are delicate and fragile, and we only have 16,000 of them compared
with the 100 million receptor cells in our eyes. Sounds that are too loud can
damage our hair cells, easily resulting in loss of hearing. Prolonged exposure to
sound waves above 85 decibels can result in loss of hearing (Myers, 2002).
SELF-CHECK 5.1
1. Identify the important components that are part of the outer ear,
middle ear and inner ear.
2. List the main functions of the outer ear, middle ear and inner ear.
SELF-CHECK 5.2
The vestibular system is located in the inner ear. The vestibular system consists
of three canals called the semicircular canals and the utricle. Each semicircular
canal is filled with fluid that moves when we move our heads. When the fluids in
the canals move, hair cells located in the canal bend. When hair cells bend, they
are stimulated and proceed to send information about movement to the brain
(Davis and Palladino, 2000). For example, if you were to turn your head quickly
now, the pressure changes in the fluid-filled cochlea would stimulate the hair
cells by bending them as the fluid moves up and down like waves in the cochlea.
The three canals called the semicircular canals provide us with information about
movement. For instance, they tell us the direction our head is moving when we
Copyright © Open University Malaysia (OUM)
54 X TOPIC 5 AUDITORY PERCEPTION
nod or turn out heads. Essentially, the semicircular canals are responsible for
providing information about the speed and direction of body movement.
The utricle is a fluid-filled chamber in our inner ear that functions in the same
way as the semicircular canals and is also responsible for detecting gravity.
Essentially, the utricle is responsible for providing information about gravitation,
up and down movements, and forward and backward movements (Morris and
Maisto, 2001).
If you were to lose your vestibular sense, you would feel quite disorientated and
dizzy at first, but would most likely adapt by depending more heavily on your
sense of sight. Motion sickness happens when the signals from the visual system
contradict those from the vestibular system. You may feel nauseated while
reading in a moving bus because you are looking at something that is not moving
ă the book, but your vestibular system tells you that you are moving. There is a
conflict between the senses, and this upsets us (Gerrig and Zimbardo, 2008).
In order to experience the vestibular system consciously now, try this simple
experiment: first, try to read while moving your head. You should still be able to
read without much problem. However, now try and move your book while
reading. Now, you would probably experience some difficulty reading. Why?
Moving our heads activates our vestibular system, but we can adapt and orient
ourselves to keep our perception of the world somewhat stable (Davis and
Palladino, 2000).
SELF-CHECK 5.3
5.2 SOUND
In order to understand how we hear sounds, we first have to understand what
sounds are. Sounds are carried through solid, liquid or gas molecules. Most of
the time, sound is brought to us by air. Molecules in the air are always moving.
Any object that comes in contact with these molecules creates a disturbance in
the air. Disturbance in the air causes sound waves to travel outwards, much like
what would happen if you threw a pebble into a still pond. The ripples ă the
rings of waves you see expanding as the pebble hits the water ă are caused by the
vibrations from the pebble coming into contact with the water molecules. Sound
waves travel through the air much like water waves travel when a pebble causes
a disturbance by hitting the surface of the water (Sekuler and Blake, 1994). When
you are listening to a sound, you experience a sequence of pressure variations as
the sound waves pass by, similar to the water waves you would experience at the
edge of the pond.
(a) Loudness
The loudness or volume of a sound is determined by its amplitude.
Amplitude basically refers to the strength of sound waves. We experience
sound waves with large amplitudes as loud, and sound waves with small
amplitudes as soft. The level of sound or loudness can be measured using
decibels, as we discussed earlier. Essentially, loudness depends on how
many neurons are activated. The more neurons fired, the louder the sound
(Morris and Maisto, 2001).
(b) Timbre
Timbre is what sets apart one sound from another - for example, the sound
of a guitar and the sound of a drum. A pure tone consists of one frequency
and one amplitude. However, most of the sounds we hear in the real world
are not pure tones. Rather, they are a combination of different frequencies
and amplitudes (Gerrig and Zimbardo, 2008). The sound that we call
„noise‰ is simply an unorganised structure of different frequencies.
(c) Pitch
The frequency of a sound wave determines its pitch. Frequency basically
refers to the length of the sound wave. The longer the wave (the lower its
frequency), the lower the pitch; whereas, the shorter the wave (the higher
its frequency), the higher the pitch. The frequency of sound is measured in
vibrations per second called Hertz (Hz) (Gazzaniga and Heatherton, 2003).
SELF-CHECK 5.4
The place theory and frequency theory compliment each other. Frequency theory
is responsible for coding frequencies below 5000 Hz. Place theory is responsible
for coding frequencies above 1000 Hz. We are not able to detect pitches below
1000 Hz.
SELF-CHECK 5.5
Our ability to locate sound is essential for our survival. Imagine how confusing
and dangerous our world would be if we did not know where sounds were
coming from. There are two mechanisms that help us to locate sound: the head
and time delay in neural processing. Our head partially blocks sound waves
coming from the opposite side of the body, making those sounds seem as though
they are farther away. For example, if someone standing next to you on the right
side is talking to you, sounds enter your right ear without being blocked by your
head, but sounds are partially blocked by your head from entering your left ear.
This is how we know where the sound is coming from because the sound
entering through the right ear is stronger than the sound entering the left ear.
Therefore, we know that the sound is coming from the right.
SELF-CHECK 5.6
What are the two mechanisms that help us to locate sound, and how do
they work?
In order to follow a sequence of sounds from the same source, the auditory
system looks for sounds that are similar. If the sounds have similar frequencies
and locations, they tend to be grouped together (law of similarity). If a sound
was briefly interrupted by a second sound (for example, talking interrupted by a
dog barking), we perceive the first sound as being continuous (law of continuity).
If a brief gap in sound is filled with a second more intense sound, then we
perceive the first sound as being continuous even if it is not (law of closure).
Imagine you are trying to have a conversation with somebody over loud music
or at a noisy place. It is only natural that the person you are talking to does not
hear everything that you are saying, and vice versa. However, somehow people
rarely pay much attention to the words they may have missed out on hearing
due to the loud sounds in the environment. This phenomenon is called phonemic
restoration. Phonemic restoration takes place when people use top-down
processing to fill in missing phonemes or words. Suppose that part of what your
colleague says to you at a noisy hawker stall is, „You should take some time off
to (noise)lax. If the sound „re‰ is covered by noise, you would still most likely
think that you heard the full word „relax‰. Why is this so? Bottom-up processing
provides us with all the possible words in the English language that end with
„lax‰. Then, top-down processing takes over and helps us select the word „relax‰
as the appropriate word for the context given. If both bottom-up processing and
top-down processing occur quickly enough, then you will never know the sound
„re‰ was missing. Your perceptual process fills in the sounds for you.
SELF-CHECK 5.7
• The auditory system consists of the ear and parts of the brain. The ear can be
divided into three parts:
(i) The outer ear;
(ii) The middle ear; and
(iii) The inner ear.
• Other than hearing, our ears are also responsible for creating balance and
providing us with a sense of orientation to our environment.
• There are two mechanisms that help us to locate sound: the head and time
delay in neural processing.
• In order to decide which sounds come from which source, our auditory
system uses two rules:
(i) Onset times: Sounds that start at the same time come from the same
source.
(ii) Harmonicity: Sounds that are harmoniously related come from the
same source.
Davis, S.F. & Palladino, J.J. (2000). Psychology (3rd ed.). Upper Saddle River, NJ:
Prentice Hall.
Gazzaniga, M.S. & Heatherton, T.F. (2003). Psychological science: The mind, brain
and behaviour. London: W.W Norton & Company.
Gerrig, R.J. & Zimbardo, P.G. (2008). Psychology and life (18th ed.). Boston:
Pearson Education.
Morris, C.G. & Maisto, A.A. (2001). Understanding psychology (5th ed.). Upper
Saddle River, New Jersey: Prentice Hall.
Myers, D.G. (2002). Exploring psychology (5th ed.). New York: Worth Publishers.
Sekuler, R. & Blake, R. (1994). Perception (3rd ed.). New York: McGraw Hill.
X INTRODUCTION
Imagine that one day, all the lights in your house go out. You are left in darkness
to find your way around the house. So you fumble around in the darkness
feeling your way to the drawer where the candles and lighter are kept. Reaching
into the drawer, you grab what you hope is a candle. You can feel a long
cylinder-shaped object in your hands. Then, you grab something else, which you
hope is a lighter. You use your fingers to explore the various parts of the object to
do this. You are searching for information using your sense of touch.
identify and recognise objects, touch is also a means of social interaction. For
example, we shake hands, hug and tap each other on the back. The skin senses
enable us to feel through touch or other types of contact with the skin.
SELF-CHECK 6.1
For example, how does our brain determine skin temperature? When it is cold,
the receptors sensitive to cold increase their firing rate as the skin cools down,
and decrease their firing rate as the skin gets warmer. Similarly, the receptors
that are sensitive to warmth increase their firing when the skin is warm, and slow
down their firing rate as the skin gets cooler (Morris and Maisto, 2001). However,
what happens when you touch something cold and hot at the same time? Both
the receptors sensitive to cold and hot are activated and send signals to the brain
at the same time. The brain interprets the mixed signals of hot and cold as hot.
This phenomenon is known as paradoxical heat (Morris and Maisto, 2001).
Figure 6.1 shows a cross-sectional magnification of the skin. The epidermis refers
to the outer layer of skin. The dermis refers to the inner layer of skin. The
receptors cells found on our skin are generally referred to as somatosensory
receptors. The receptors responsible for touch or pressure are referred to as
mechanoreceptors. The receptors that are sources of information about
temperature are called thermoreceptors (Davis and Palladino, 2000).
Table 6.1 shows examples of somatosensory receptors located in the order from
the outer layer of skin (epidermis) to the deeper layer of skin (dermis).
SELF-CHECK 6.2
6.2 TOUCH
Touch plays three main functions in our lives:
(a) Helps us to identify and recognise objects: Imagine if you did not have a
sense of touch. A simple task such as searching for the house keys in your
pocket would be impossible. You would have to empty your pockets first
and examine its contents visually.
(b) A means of social interaction: We shake hands, hug and tap each other on
the back to communicate a particular message. Many of these touch
messages are universal. However, there are also some that differ according
to different cultures. For example, in Thailand, touching a girlÊs head is
considered to communicate a message of sexual content (Sekuler and Blake,
1994).
(c) Plays a major role in human development: Studies by Harlow and Harlow
(1966) showed that infant monkeys who had been deprived of touch
developed a stunted growth (both physical and social) later on in life.
Touch triggers a secretion of a growth hormone in infant humans and
animals; without touch to trigger this secretion, growth is stunted. In
addition to that, it has also been found that babies that are given massages
gain weight much faster than babies who are not massaged (Ackerman,
1990).
If you think about it, touch can be a more reliable source of information than
sight. Imagine reaching out to grab the person in front of you only to realise that
you cannot hold on to this person because he or she is not there in reality. After
the initial shock, you would probably assume that you have seen a ghost or that
your visual system has tricked you somehow. Therefore, touch can sometimes be
more reliable and trustworthy than sight.
We tend to use our hands and fingertips in order to touch and explore objects
and people. This is by no accident. Our fingertips are one of the most sensitive
areas on our skin, containing the most amounts of receptors. Braille reading
(used by blind people) is possible because of this. Braille reading requires one to
identify fine patterns (tiny dots) spread out over a very small area. Figure 6.2
shows the Braille alphabet.
SELF-CHECK 6.3
Pain neurons do not end in specialised structures. They are free nerve endings
found in all body tissues that sense pain. There are two types of fibres for pain:
(a) Delta fibres which respond to sharp, immediate pain; and
(b) C fibres which respond to chronic, dull pain.
Both the types of fibres send information to a different part of the cortex. When
you touch a hot surface, you feel two different kinds of pain: first you feel a sharp
pain at the point on your skin which touched the hot surface (A-delta fibres),
then you feel a dull, burning pain (C fibres). Strong physical pressure or
temperature extremes activate the A-delta fibres. The fibres send impulses to the
thalamus through the spinal cord. Then, the thalamus sends information to the
somatosensory area of the cerebral cortex. Chemical changes that occur when our
skin is damaged activate the C fibres (Gazzaniga and Heatherton, 2003).
It is important to understand that pain is also a property of the brain, not only of
the senses. A good example of this is people who have lost a limb, but sometimes
still have the perception that they can feel sensations in their non-existent limb.
We have in-built expectations in our brain that tell us that we will be getting
information from all our limbs. This phenomenon is referred to as phantom limb
syndrome. Unlike our other senses, our sense of pain is not linked to a specific
part of the brain. There is also not one specific type of stimulus that activates pain
signals, unlike our sense of vision for example, in which light activates vision
(Myers, 2002). In addition to that, we also do not have special receptors for pain
like we do for vision (rods and cones).
SELF-CHECK 6.4
Therefore, one way of reducing pain is to stimulate the large nerve fibres by
massage or acupuncture. You can try this the next time you have sore feet or an
aching back. Just rub the area that hurts and this should stimulate the large nerve
fibres, and thus block some of the pain signals from travelling to your brain.
Another trick that most of us use is to put ice on a bruise. How does this work to
reduce the pain? The cold ice placed on the injury activates large nerve fibres and
sends messages to the brain about the cold while blocking some of the pain signals.
The gate control theory of pain also includes the periqueductal gray (PAG) (a
region in the brain), which consists of neurons that can slow down receptor cells
from sending their signals to the cortex. Painkillers such as morphine make the
neural gate close and block the pain by stimulating the PAG. Endorphins that are
released naturally by our brain act as natural painkillers, and have the same effect
on the PAG (Gazzaniga and Heatherton, 2003).
Pain can also be controlled by distracting the brainÊs attention. Since pain is
influenced both by physical stimuli and the brain, pain should be treated both
physically and psychologically. For example, the Lamaze childbirth method
includes relaxation techniques, massaging techniques and thought distraction ă
focusing on pleasant images (Myers, 2002). Doctors and nurses often use the
technique of distraction when injecting patients that are scared of needles or pain.
They would usually ask the patient to look away and then while engaging the
patient in conversation, swiftly insert the needle. Other factors such as the context,
your interpretation of the situation and your emotional responses are just as crucial
in determining how much pain you experience as actual physical stimuli (Gerrig
and Zimbardo, 2008).
ACTIVITY 6.1
Describe a real life situation in which the gate control theory of pain can
be applied.
• The skin functions to protect us from surface injuries, hold in bodily fluids
and regulate body temperature.
• Pain is also a property of the brain, and not only of the senses.
• According to the gate control theory of pain, the spinal cord has a neural
„gate‰ that can block pain signals from being sent to the brain.
(i) Other factors such as the context, your interpretation of the situation
and your emotional responses are just as crucial in determining how
much pain you experience as the actual physical stimuli (Gerrig and
Zimbardo, 2008).
X INTRODUCTION
Imagine biting into a Mars Bar. You taste the intensely sweet, sticky caramel, the
sweet creamy chocolate with a hint of bitterness from the cocoa, the crunchiness
of the nuts, and the wonderful taste of all the flavours combined in your mouth is
simply out of this world. Could it be Mars? What does it mean when we say we
can taste something? It means that we able to identify the flavour of a substance.
Flavour refers to the taste, smell and texture of food.
If you look closely at the surface of your tongue, you will notice that it has a
rather bumpy appearance. What you are looking at is called papillae. There are
four kinds of papillae. Table 7.1 shows the types of papillae, their characteristics
and their locations on the tongue.
Types of Papillae
Pappilae Characteristics Location
Filiform papillae Cone shaped All over the tongue
Fungiform papillae Mushroom shaped Sides and tip of the tongue
Foliate papillae Leaf shaped Sides of the tongue
Circumvallate papillae Flat mounds Back of the tongue
The only type of papillae that does not have taste buds is the filiform papillae. If
you were to put some salt right at the centre of your tongue, you would not taste
anything. All other papillae contain clusters of taste receptor cells known as taste
buds (onion shaped cells). Although most of our taste buds are located on the
tongue, there are also taste buds located on the roof of your mouth, inside your
cheeks and at the back of your throat (Davis and Palladino, 2000).
Our tongue contains around 10,000 taste buds, and each taste bud contains
around 50 receptor cells. At the tip of each receptor, are short hair-like structures
called microvilli, which when stimulated, send electrical impulses to the brain
(Gazzaniga and Heatherton, 2003). Just as light is the stimuli for vision,
molecules that dissolve in liquid or substances that dissolve in saliva are the
stimuli for taste. The nerves that carry information about taste also transmit
messages about the temperature and texture of food, swallowing and chewing.
Figure 7.1 gives an illustration of a taste bud.
So what are the different qualities of taste that we are able to identify? Most of us
will vaguely remember learning about the different qualities of taste and the map
of the tongue. Does Figure 7.2 bring back any memories? Well, if you do not
remember, then better still because this is incorrect. We were told that there are
four basic qualities of taste: sweet, sour, bitter and salty. Every other taste is a
combination of these four tastes. Now, we know that this map of the tongue is
not completely correct. The tip of the tongue is most sensitive to sweetness and
saltiness; the sides to sourness; and the back to bitterness. However, each area
can also identify all four taste qualities to some degree (Morris and Maisto, 2001).
It is just that the concentration is higher on the places mapped out on the tongue
Copyright © Open University Malaysia (OUM)
TOPIC 7 TASTE PERCEPTION W 75
as bitter, sweet, salty and sour. We do not have only four basic qualities of taste;
we have five and maybe even six.
A potential taste receptor for fat has been identified in rats (Laugerette et al,
2005). However, scientists are yet to confirm if humans have the same receptor.
In the past, the possibility that fatty substances may be a sixth basic taste quality
was examined, but the results were mixed. Now, once again research is finding
more proof for this claim.
Still other recent studies are finding more taste qualities such as calcium,
metallicness, dryness, hotness, coolness, numbness and heartiness (Wenner,
2008). Some of these taste qualities have been described by various cultures
centuries ago. For example, in Malay, we have a term that describes the taste of
dryness ă kelat. The taste of hotness which is mainly derived from chilli peppers
and black pepper is used in many diverse cuisines all over the world. You can
taste coolness when eating food with mint or menthol. The taste of numbness can
be described as a tingling sensation of numbness produced by Sichuan peppers
or chilli peppers. In Indonesia, this taste is referred to as mati rasa.
Tastes can be grouped into two main categories: appetitive and aversive. Sweet,
umami and salty are appetitive; while sour and bitter are aversive. Appetitive
tastes suggest nutritious food; and aversive food suggests potential harmful
substances. When you combine appetitive and aversive tastes, conflicting
messages are sent to the brain. There is confusion, but our first reaction would be
usually to reject the food with these combinations of tastes because it might be
harmful to us (Gerrig and Zimbardo, 2008). However, we have acquired the taste
for some food that sends mixed signals such as sweet and sour sauce. There are,
however, combinations that most of us would rather not explore such as
chocolate and salted fish.
The Gestalt psychologists said that the whole is greater than the sum of its parts.
Our sense of taste demonstrates this precisely. Many times, adding one taste can
reduce the perceived intensity of another taste. For example, if you want to make
sambal taste less spicy, add a little sugar, and the perceived intensity of the
spiciness is reduced.
Copyright © Open University Malaysia (OUM)
TOPIC 7 TASTE PERCEPTION W 77
ACTIVITY 7.1
SELF-CHECK 7.1
1. Why is that you find it difficult to taste food when you are having a cold?
2. Which is stronger: our sense of taste or our sense of smell?
foraging for food any more, and we get our food from supermarkets, we take it
for granted that the food we get from supermarkets is safe for consumption.
Therefore, without that worry in mind, we have become explorers of a vast ocean
of tastes. If you think about it, one of the first reasons we started exploring the
world was because of the spice trade. The demand for flavour led our ancestors
to set sail.
Essentially, our taste preferences are determined by several factors such as genes,
environment, experience and age (Drewnowski, 1997). Genes give us a
predetermined sense of taste. For example, if both your parents are Indian, then
there is a very high chance that you will also have a predetermined taste
preference for spicy food. Our environment also plays an important role by
opening up new taste experiences for us. For example, even though you have
genes that give you a predetermined taste preference for spicy food, but you
grew up in Europe, you would develop taste preferences for European food as
well. As for the age factor, babies innately prefer sweet food and reject bitter
food. Then, as they grow older, they start exploring different tastes.
Our preferences for certain food are also affected by its colour (Drewnowski,
1997). For example, blue orange juice does not taste as good as orange juice. You
can try this out yourself at home, just add some green food colouring to a glass of
milk and try drinking it. This is because for thousands of years, humans have
relied on their sense of vision to identify food which is good to eat. For example,
the colour of fruit tells us whether it is ripe. Other than that, I believe it is fair
enough to say that our expectations affect our perception of taste. Much of the
food that we consume today has added colouring. For example, yellow colouring
is often added to margarine, which is actually a pale yellow colour, to make it
appear to taste better.
The food industry today has exploited the knowledge and technology available
to produce food that tastes undeniably good, but of very low nutritional value at
a low cost. Specifically, I am referring to food that is mass produced, such as
processed food and fast food. The flavour industry has become a major success
story by creating flavours that are addictive and literally mouth-watering. It has
been found that the combination of fat, salt and sugar together with the
thousands of other chemicals added to fast food makes it taste and smell so
irresistible to most of us. Flavourists have even tangled with the texture of our
food. For example, the vegetables at McDonalds contain different chemicals in
order to make the vegetables crispy and fresh tasting. The typical strawberry
flavour which can be found in a whole range of food products today consists of
over 50 different chemicals so skilfully chosen and combined in a way to mimic
the taste of real strawberries (Schlosser, 2002).
If you open your fridge and take a look at the labels on the food products, you
will find that the list of ingredients will either contain artificial flavour and/or
natural flavour. Natural flavour does not in any case mean that it contains fewer
chemicals and is healthier for you. The only thing it means is that it has been
produced using different methods (Schlosser, 2002). There are many other
ingredients that are not written on that label and many others that we are simply
ignorant of. So, maybe there is actually a need to worry about the food you get
from the supermarket because it does not seem as if it is necessarily safe to
consume.
ACTIVITY 7.2
• The gustatory system is the scientific name for the system that enables us to
taste.
• At the tip of each receptor, are short hair-like structures called microvilli,
which when stimulated, send electrical impulses to the brain (Gazzaniga and
Heatherton, 2003).
• Just as light is the stimuli for vision, molecules that dissolve in liquid or
substances that dissolve in saliva are the stimuli for taste.
• The five basic taste qualities are: sweet, bitter, sour, salty and umami.
• Our sense of taste interacts very closely with our sense of smell.
X INTRODUCTION
When it comes to the sense of smell, most other animal species are superior to us
because they use their sense of smell for survival. Humans, on the other hand, do
not depend on the sense of smell to survive. We use our sense of smell mainly in
connection with taste. Smell can also be used to communicate. Many animals
communicate by secreting and detecting chemical signals called pheromones.
Pheromones can be used to communicate various messages such as to mark oneÊs
territory, show sexual preference and signal danger (Gerrig and Zimbardo, 2008).
For example, dogs often urinate in order to mark their territory.
Table 8.1 shows the functions and locations of the important component parts of
our olfactory system.
Function Location
Olfactory receptors Detecting odour molecules. On the olfactory epithelium
in the nasal cavity.
Conveys messages from the Just below the frontal lobe
Olfactory bulb nose to the brain. and just above the
receptors.
Olfaction, emotion and In the brain, just below the
Limbic system
memory. thalamus,
Figure 8.2 shows the three basic steps involved in the olfactory process:
SELF-CHECK 8.1
The olfactory receptors are not located all around the nose as you might think;
they are located in an area of tissue of about one inch long in each nasal hole. We
have approximately 10 million olfactory receptors. Each receptor contains about
six to twelve hair-like structures at the tip of the cell called cilia. The olfactory
receptors are continuously replaced (Davis and Palladino, 2000). Unlike our
sense of taste, there are no basic qualities of smell. Each scent is recognised
individually. Humans can identify up to 10,000 different scents. So how does the
olfactory system detect over 10,000 different odours?
In the year 2004, the Nobel Prize in Physiology went to Linda Buck and Richard
Axel for their research on the olfactory system which has given us a better
understanding of the system. Buck and Axel (1991) found that each olfactory
receptor cell contains only one kind of receptor. Each type of receptor can detect
certain molecules, some with more intensity than others. Olfactory receptors
respond to the sub-molecular characteristics of chemicals. For example, one type
of receptor may respond to any chemical that contains a hydrocarbon chain of a
specific pattern (Wilson, 2007). Essentially, receptors respond to many different
odours with the condition that they share a specific characteristic. Then, the brain
(olfactory bulb and olfactory cortex) receives information about the pattern or
combination of receptors that are stimulated at any given time and interprets that
pattern with regard to old patterns that have been experienced before and other
relevant information. What we perceive as smell is the interpreted pattern
(Wilson, 2007).
We use our sense of smell to determine whether food is good enough to be eaten.
For example, by using our sense of smell, we can differentiate between fresh and
rotten food. We can use our sense of smell as a guide to track down where a
certain smell is coming from, though of course not as well as my dog can.
However, you may smell coffee as you are leaving the LRT station, and then be
able follow your nose to lead you to the coffee. An interesting fact about the
neurons in the olfactory system is that they, unlike neurons from other sensory
systems, tend to be replaced only after being damaged. Unlike other sensory
systems, the messages are not sent through the thalamus (Santrock, 2005).
Our sense of smell is also affected by the temperature of the food. Hot food tends
to release more aromas. Dogs have about 200 million smell receptors. We have 10
million. Our sense of smell enhances our sense of taste. The stimuli for smell are
airborne molecules that can dissolve in water or fat (Sternberg, 2001).
Like our other senses, our sense of smell also goes through adaptation. For
example, when you wear perfume, you only smell it initially, then after a few
hours you are not able to smell your own perfume any more although people
around you can still smell it (Zimbardo, Weber and Johnson, 2003).
ACTIVITY 8.1
When odour is added to taste, taste is amplified. Try closing your nostrils and
eating something, then try eating with your nostrils open. You should be able to
experience a more amplified sense of taste without your nostrils closed. This is
because chewing releases chemicals into the nasal passages (Davis and Palladino,
2000).
Another view is that we are born liking or disliking certain odours because it has
been hardwired into our system. This means that it has been genetically passed
down to us by our parents (Myers, 2002).
We start to develop odour preferences at a very early stage. Infants, even while
they are still in the motherÊs womb, are exposed to different odours which they
become accustomed to and show a preference for those same smells later on in
life. These odours also become their „comfort odours‰.
SELF-CHECK 8.2
Have you ever heard the saying, „Stop and smell the roses?‰ This saying is
usually used to imply that one should take a break from the cacophony and
chaos of everyday life to indulge oneÊs self in pleasure once in a while. Indeed,
certain odours can give us pleasure.
A smell can bring back long, lost memories; affect your mood and even your job
performance (Herz, 2002). When you first smell a new odour, you immediately
link it to something. For example, you may associate the smell of suntan lotion
with the beach or the smell of a particular perfume with a lover. While odours
can remind of us of places and people, they also stir up emotions in us. For
example, the smell of suntan lotion may stir up pleasant emotions because you
associate it with the beach. Whereas, the smell of a perfume may stir up
unpleasant emotions associated with a lover.
For a long time, advertisers left our sense of smell alone. They were busy
bombarding mostly our visual and auditory senses. Now, advertisers have found
that marketing by using scents is just as effective. For example, a real estate agent
may place freshly baked cookies in the kitchen in order to make the house seem
more welcoming and homely.
How can we remember odours when olfactory receptors are replaced by new
ones all the time? This is because, when an olfactory receptor dies, it is replaced
by another one expressing the very same characteristics. This results in
extraordinary pattern stability over years. Let us imagine that on a recent
holiday, you tried some new kind of food. The odour of that particular type of
food is made of a complex pattern of different sub-molecular characteristics. Our
brain interprets this pattern and remembers it. After a few months, you smell the
same kind of food you tasted on your holiday while passing a restaurant. Even
though the receptors that were present when you first tasted that food on your
holiday are dead and have been already replaced by new ones, the pattern
remains the same (Wilson, 2007).
ACTIVITY 8.2
• Our olfactory system is divided into two parts: the main olfactory system is
responsible for detecting odours; and the second olfactory system is
responsible for communicating sexual and territorial messages.
• The three most important components parts of the olfactory system are the
olfactory receptors, olfactory bulb and the limbic system.
• Odour, memory and emotion are very closely linked because the olfactory
bulb, which is responsible for smell perception is directly linked to our limbic
system, which is responsible for olfaction, memory and emotion.
Buck, L. & Axel, R. (1991). A novel multigene family may encode odorant
receptors: A molecular basis for odor recognition. Cell, 65, 87-175.
Davis, S.F. & Palladino, J.J. (2000). Psychology (3rd ed.). Upper Saddle River, NJ:
Prentice Hall.
Gazzaniga, M.S. & Heatherton, T.F. (2003). Psychological science: The mind,
brain and behaviour. London: W.W Norton & Company.
Gerrig, R.J. & Zimbardo, P.G. (2008). Psychology and life (18th ed.). Boston:
Pearson Education.
Herz, R. (2002). Do scents affect peopleÊs moods or work performance. Scientific
American Magazine (November 2002 ed). Retrieved October 15, 2009, from
http://www.scientificamerican.com/article.cfm?id=do-scents-affect-peoples
Herz, R. (2007) The scent of desire. Harper Collins Publishing.
Morris, C.G. & Maisto, A.A. (2001). Understanding psychology (5th ed.). Upper
Saddle River, New Jersey: Prentice Hall.
Myers, D.G. (2002). Exploring psychology (5th ed.). New York: Worth Publishers.
Santrock, J.W. (2005). Psychology essentials 2. New York: McGraw Hill.
Sternberg, R.J. (2001). Psychology: In search of the human mind. (3rd ed.).
Florida: Harcourt College Publishers.
Wilson, D. (2007). How do we manage to remember smells despite the fact that each
olfactory sensory neuron only survives for about 60 days and is then replaced by a
new cell? Scientific American Magazine (October 2007 ed). Retrieved October 15,
2009, from http://www.scientificamerican.com/article.cfm?id=experts-olfactory-
neuron-turnover
Wright, L. (2003). Sniffing out that special someone. Scientific American
Magazine (February 2003 ed). Retrieved October 15, 2009, from
http://www.scientificamerican.com/article.cfm?id=sniffing-out-that-special
Zimbardo, P.J., Weber, A.L. & Johnson, R.L. (2003). Psychology: Core concepts
(4th ed.). Boston: Allyn and Bacon.
X INTRODUCTION
Think about all the emotions you experienced today. You may have felt irritated
for having to wake up early without proper sleep and then angry on your way to
work because of an inconsiderate driver on the road, and later, happy to read an
e-mail from a friend. We seem to have an emotional reaction to just about
everything. But what is emotion?
9.1 EMOTION
The following are several quotes about emotions by some famous people:
„The emotions aren't always immediately subject to reason, but they are
always immediately subject to action.‰
ă William James (1842-1910) American psychologist
The word „emotion‰ comes from Latin and suggests some kind of motion
outwards (Sternberg, 2001). A long time ago, people used the word „emotion‰ to
describe the disturbance or turbulence of a thunderstorm. Today, we use it more
commonly to describe the turbulence we experience as human beings (Kalat and
Shiota, 2007). According to Robert Plutchik (American psychologist), emotions
include three aspects: cognition, feeling and action (Santrock, 2005). In other
words, emotions include thinking, feeling and behaviour. This is the most
commonly accepted view of emotions today. However, oftentimes, emotions
have been seen as the opposite of reason. Although, emotions can make us
behave in unreasonable and irrational ways at times, it would be unfair to jump
to the conclusion that emotions are the opposite of reason or rational thinking.
Emotions can make life worth living and it can also be the reason people end
their lives.
SELF-CHECK 9.1
(a) Mood
Mood usually refers to an emotional state that typically can last from a few
hours to a few weeks. It can be described as a background feeling that
lingers. The difference between emotions and moods are that moods are
less intense, less specific and last longer (Oatley, Keltner and Jenkins, 2006).
We feel emotions about events and people, but we do not have moods
about something or somebody. Moods are generalised emotions.
(b) Personality
Personality refers to the stable individual differences across situations
(Griffiths, 1997). All personality consists of emotional cores. For example, I
might have an anxious personality. These emotional tendencies shape the
way people live their lives. Hence, being an anxious person by personality,
I might always be worried.
(c) Temperament
Temperament refers to the innate aspects of your personality (Morris and
Maisto, 2001). For example, you may have a very pleasant temperament,
meaning that you are cheerful and friendly by nature. Temperament is
somewhat like a permanent mood.
(d) Disposition
A disposition is a habit, inclination or a tendency to act in a specified way.
A disposition can be described as a persistent emotional tendency about
certain objects or events (Griffiths, 1997). For example, a child that has been
continuously abused by the father will develop a permanent tendency to
feel scared and angry at the sight of the father or might even react in an
abusive manner in similar situations in the future.
ACTIVITY 9.1
He also described emotions as reflexes that do not require one to think. For
example, we do not have to think about crying when we are sad; our tear
ducts automatically produce tears. Darwin (1965) defined emotions as „the
direct action of the excited nervous system on the body independently of
the will‰. We often think of emotions as being unique to humans because
we are under the impression that emotion is a product of a highly evolved
species ă humans. However, this is not the case; in fact the very opposite is
true. The part of the brain that is responsible for emotions is one of the most
primitive parts of the brain which evolved thousands of years ago
(Griffiths, 1997).
Figure 9.1: Facial expression of terror from DarwinÊs The Expression of the Emotions in
Man and Animals
Source: http://johnhawks.net/weblog/topics/history/darwin/darwin-expression-
emotion-blind-athletes-2009.html
Figure 9.2: Sulky chimp from Darwin's The Expression of the Emotions in Man and
Animals
Source: http://www.lostworldread.com/images/charles_darwin/sulky_chimp.jpg
Sartre focused on the way emotions change the way we experience the
world around us. Sartre said that our emotions are „magical
transformations of the world‰. He also said that sometimes we use our
emotions to avoid responsibility and as an escape mechanism. For example,
imagine you were hoping to get a positive reply from a recent job
interview, but it turns out that you did not get the job. So you tell yourself
that the job was not a suitable job for you anyway. In this way we often use
our emotions as a way to avoid responsibility for our actions.
SELF-CHECK 9.2
ACTIVITY 9.2
Figure 9.5: James-Lange theory of emotion using the ‰fear of bear‰ example
Source: Kalat and Shiota, 2007
Critics of the James-Lange theory argue that you do not run away at the
sight of a bear, you run away from a bear that looks like it could harm you.
For example, you would not run away from a bear in a cage, but you would
probably run away from a bear you bumped into in the wilderness.
Therefore, you are not running away from the bear itself, but your
perception or appraisal of the whole event (wild bear heading in your
direction). Perhaps James and Lange only took the feeling aspect of emotion
into consideration (Kalat and Shiota, 2007).
ACTIVITY 9.3
• The difference between emotions and moods are that moods are less intense,
less specific and last longer (Oatley, Keltner and Jenkins, 2006).
• According to William James and Carl Lange, emotions are the perceptions of
feelings or sensations we experience in our body: sweaty palms, fast heart
rate, butterflies in the stomach, muscular tension and dilated pupils.
Dispositions Moods
Emotions Personality
Fight-or-flight responses Temperament
Darwin, C. (1965). The expression of the emotions in man and animals. The
University of Chicago Press.
Griffiths, P.E. (1997). What emotions really are: the problem of psychological
categories. The University of Chicago Press.
James, W. (1884). What is an emotion? Mind, 9, 188-205.
Kalat, J.W. & Shiota, M.N. (2007). Emotion. Canada: Thomson Wadsworth.
Morris, C.G. & Maisto, A.A. (2001). Understanding psychology (5th ed.). Upper
Saddle River, New Jersey: Prentice Hall.
Oatley, K., Keltner, D. & Jenkins, J.M. (2006). Understanding emotions (2nd ed.).
Oxford, U.K.: Blackwell Publishing.
Santrock, J.W. (2005). Psychology essentials 2. New York: McGraw Hill.
Sternberg, R.J. (2001). Psychology: In search of the human mind. (3rd ed.). Florida:
Harcourt College Publishers.
Zimbardo, P.J., Weber, A.L. & Johnson, R.L. (2003). Psychology: Core concepts
(4th ed.). Boston: Allyn and Bacon.
X INTRODUCTION
We experience dozens of emotions every day, but what do they mean? Why do
we experience emotions? What is the function of emotions? What causes
emotions? How many different types of emotions are there? These are some of
the questions that will be discussed in this topic.
Our emotions are directed by what concerns us most or what is most important
to us. Hence, emotions can function to help us achieve our goals (Morris and
Maisto, 2001). For example, guilt makes me want to correct the wrongs I have
done. Emotions can help us strike back when the need arises (e.g. anger,
revenge), stand up for our integrity (pride) or show support for the people we
care about (love).
Essentially, in both humans and animals, emotions serve as arousal states that
help us cope with important recurring situations (Sternberg, 2001). Emotions are
like mental sticky notes; they remind us of important events. Negative emotions
remind of us of unpleasant events in the past which we would rather avoid in the
future, for example, feeling angry, fighting with a lover and then breaking up.
Positive emotions remind us of pleasant events in the past that we would like to
experience again in the future such as a feeling of love. Emotions are never
neutral. One of the functions of emotion is to give us cues as to whether an event
should be avoided or approached, and to remind us of significant events.
SELF-CHECK 10.1
Explain how and why the central nervous system, limbic system and
endocrine system are essential in order for us to experience emotions.
appropriate emotion is jealousy, then you will feel jealous. Thinking about a
situation leads us to feel emotions. We often know how we feel about a situation
long before we have even thought about the situation. Emotions preceded
thinking in evolutionary psychology (Sternberg, 2001).
ACTIVITY 10.1
According to Plutchik, emotions are like colours. Just like every colour can be
created by mixing the basic colours, every emotion can be created by mixing the
basic emotions (Zimbardo, Weber and Johnson, 2003). For example, mixing
acceptance and fear produces submission. Optimism is composed of joy and
anticipation.
SELF-CHECK 10.2
(c) Anger
We feel angry when we are restrained from pursuing a goal, or when we
feel injustice has been done to us. Research shows that we are more likely to
express our feelings of anger to people we like than to people we dislike.
How do you get rid of your anger? Is it better to let it all out or is it better to
calm yourself down? Recent research shows that expressing anger often
increases it and this can lead to health problems (Sternberg, 2001).
(d) Sadness
Sadness is the feeling of sorrow at a lower intensity and shorter period of
time. On the other hand, grief is a strong emotion of sorrow that usually
lasts longer and is often associated with loss. We feel sad after watching a
sad movie, but we feel grief after losing someone we love. Sadness and
grief causes us a lot of emotional pain, but they too have their functions. For
example, you may feel sad after watching the news today about the victims
of a natural disaster and decide to send some money to them. Therefore,
our sadness can function to motivate us to make changes to improve the
situation (Sternberg, 2001).
(e) Disgust
Disgust is an emotional response to things that are repulsive to us. Disgust
functions to help us avoid things that might be harmful to us such as a
rotten piec of meat (Sternberg, 2001).
ACTIVITY 10.2
• The central nervous system, limbic system and endocrine system are essential
for our experience of emotion.
• Emotions are not only caused by biological factors, but also cognitive factors.
Griffiths, P.E. (1997). What emotions really are: The problem of psychological
categories. The University of Chicago Press.
Kalat, J.W. & Shiota, M.N. (2007). Emotion. Canada: Thomson Wadsworth.
Morris, C.G. & Maisto, A.A. (2001). Understanding psychology (5th ed.). Upper
Saddle River, New Jersey. Prentice Hall.
Oatley, K., Keltner, D. & Jenkins, J.M. (2006). Understanding emotions (2nd ed.).
Oxford, U.K.: Blackwell Publishing.
Ortony, A., & Turner, T. J. (1990). What's basic about basic emotions?
Psychological Review, 97, 315-331.
Santrock, J.W. (2005). Psychology essentials 2. New York: McGraw Hill.
Sternberg, R.J. (2001). Psychology: In search of the human mind. (3rd ed.).
Florida: Harcourt College Publishers.
Zimbardo, P.J., Weber, A.L. & Johnson, R.L. (2003). Psychology: Core concepts.
(4th ed.). Boston: Allyn and Bacon.
X INTRODUCTION
What happens to our bodies when we are experiencing an emotion? Emotions
are literally inside us. They are in our body chemistry, in our bloodstream and in
our brains. However, we need more than just our biological system to produce
emotions. We also need the cognitive aspect ă thinking, evaluation, judgment
and appraisal of situations ă which is also an important aspect of emotion. Social
and cultural factors, such as gender and culture, play a big role in the expression
of emotions as well. In this topic we will learn about the biological, cognitive,
social and cultural aspects of emotion.
whole brain. The RAS, which is located in the brain stem, monitors
incoming information. When the RAS recognises a possible threat, it
triggers a set of physiological responses such as sweating, saliva production
and muscle tension. All these responses prepare our body for an emergency
reaction.
SELF-CHECK 11.1
Imagine you have a phobia of snakes. Even if you see one on television, you start
screaming your head off. You know that being scared of a snake on television
does not make any sense, but you are still afraid. How can you hold two such
conflicting mind sets? This is because you have two separate emotion processing
systems in the brain. The Autonomic Nervous System consists of the Sympathetic
Nervous System (SNS) and the Parasympathetic Nervous System (PNS). The
SNS is responsible for arousing our body. It is accountable for producing
emergency reactions such as the fight-or-flight response. The SNS prepares us for
action (e.g. fighting or running away) by causing faster and harder breathing for
better oxygen intake, increase in blood pressure and a quicker heart rate. When
the SNS is activated, activities which are not necessary for emergency reactions
such as digestion are temporarily stopped (Santrock, 2005). The Parasympathetic
Nervous System (PNS) calms our body down, and helps to relax and heal our
body. When the PNS is stimulated, breathing becomes slower, blood pressure
and heart rate decrease, and digestion and stomach activity increases.
Additionally, the parasympathetic division rules over pleasant emotions; and the
sympathetic division rules over unpleasant emotions (Zimbardo, Weber and
Johnson, 2003).
Imagine thinking about a bad car accident that happened to you. The first thing
that happens is your brain alerts your body by messages routed through the
sympathetic system. Some messages cause hormones to be released. Others make
you sweat. Then, when the emergency is over, the parasympathetic part carries
instructions to stop the bodily reactions. Sometimes you may remain emotionally
aroused for a while even after the emergency has passed because the hormones
are still circulating in your bloodstream. If situations that provoke emotions are
prolonged (e.g. as when you are forced to interact daily with somebody you
hate), your bodyÊs emergency response can drain your energy and cause both
physical and mental disturbances or illnesses (Zimbardo, Weber and Johnson,
2003).
Figure 11.1 shows the functions of the PNS and the SNS which take place so that
we can experience emotions.
SELF-CHECK 11.2
The neural circuits that involve fear can follow two different paths: the direct
route or low road from the thalamus to the amygdala; or an indirect route or high
road from the thalamus through the sensory cortex and hippocampus to the
amygdala (refer to Figure 11.3). The difference between the two paths is that the
direct path does not communicate detailed information about the stimulus, but it
has the advantage of being faster (Santrock, 2005). Hence, it is used more in
emergency situations.
ACTIVITY 11.1
The following are some theories that support the cognitive aspect of emotion:
Zajonc, on the other hand, suggests that cognitions and emotions are
separate. He supports the evolutionary perspective that the emotional part
of our brain was developed before the thinking brain, and thus it does not
make sense to say that cognition precedes emotion.
On the other hand, the participants who were injected with epinephrine
and not told what to expect showed stronger emotions. The participants
who had received the placebo injection reacted the same as the participants
who had received the epinephrine injection and not told what to expect.
Therefore, the results are tricky to interpret. The main finding from this
study is that telling people what to expect decreases their emotional arousal
in a situation (Kalat and Shiota, 2007). The results may also indicate that
emotions can be easily misinterpreted or attributed to false causes because
many emotions share the same qualities.
Another experiment by Dutton and Aron (1974) supports the same ideas
that Schachter and Singer had. In this experiment, an attractive young
woman (experimenter) approached males who were about to cross either
one of two challenging bridges (one less frightening than the other). The
female researcher told the participants that she was researching creativity
and instructed the participants to make up a brief story. The men who
crossed the more frightening bridge told more sexually oriented stories.
The female researcher also received more calls from the male participants
crossing the more frightening bridge, perhaps because they had
misinterpreted the excitement of crossing the bridge to an attraction for the
female researcher (Santrock, 2005)!
ACTIVITY 11.2
Charles Darwin proposed the following about the facial expressions of humans
and animals:
(a) Innate, not learned;
(b) The same in all cultures around the world; and
(c) The same in humans and animals.
Today many psychologists still believe that facial expressions are innate, and not
learned. For example, children who are born blind still have the same facial
expressions as normal children. This goes to show that they did not learn how to
mimic this facial expression, rather it is something innate. Furthermore, if
emotional expressions were not innate, they would not be expressed in the same
way all around the world. However, many other expressions of emotions differ
from culture to culture. For example, in Bangladesh it is common to see two men
holding hands, however, in Malaysia it is not. Different cultures also have
different rules about the display of emotion. For example, in the Indian culture, it
is not appropriate for women to display the emotion of anger, especially if it is
directed towards a man (Santrock, 2005).
SELF-CHECK 11.3
Give an example of how your culture has influenced the way you
experience emotions.
(b) James Russell (1991) studied the way people categorise emotions and offers
an alternative cross-cultural approach. Russell found that:
(i) Not all cultures categorise their emotions in the same way (e.g. basic
emotions);
(ii) Not all cultures have the same basic emotions; and
(iii) There are many common emotions and expressions that are present in
cultures around the world (Sternberg, 2001).
ACTIVITY 11.3
• The Sympathetic Nervous System is responsible for arousing our body. (e.g.
fight-or-flight response).
• The Parasympathetic Nervous System calms our body down, and helps to
relax and heal our body.
Kalat, J.W. & Shiota, M.N. (2007). Emotion. Canada: Thomson Wadsworth.
Morris, C.G. & Maisto, A.A. (2001). Understanding psychology (5th ed.). Upper
Saddle River, New Jersey: Prentice Hall.
Santrock, J.W. (2005). Psychology essentials 2. New York: McGraw Hill.
Sternberg, R.J. (2001). Psychology: In search of the human mind. (3rd ed.).
Florida: Harcourt College Publishers.
Zimbardo, P.J., Weber, A.L. & Johnson, R.L. (2003). Psychology: Core concepts.
(4th ed.). Boston: Allyn and Bacon.
X INTRODUCTION
When we have a choice to make or meet head-on with a sudden stimulus, often
we respond with emotions first before we have time to think about choices or
consciously identify the stimulus. In cases like these, our emotions are a useful
guide because they provide a quick response in urgent situations. Most of the
time, our quick emotional responses are correct. However, sometimes they differ
from the choices we would make if we actually took the time to think about the
situation logically. The challenge lies in knowing when to follow our emotions
and when to override them. Making that decision is one aspect of emotional
intelligence. It is clear to see from our observation of people around us that some
people are better than others at understanding their own emotions as well as that
of others. They are able to control their emotions, know when to allow their
emotions to guide them and when not to (Kalat and Shiota, 2007). They are
emotionally intelligent.
In this topic, first we will learn a bit about the history of the concept of emotional
intelligence; then we will discover what emotional intelligence really is.
Later, David Wechsler (1952), known for his famous IQ test, recognised affective
capacities as important human abilities. Howard Gardner (1983) brought the
concept of emotional intelligence back to life with his model of multiple
intelligences. Finally, Salovey and Mayor (1990) coined the term emotional
intelligence in their seminal article „Emotional Intelligence‰. Daniel Goleman
popularised emotional intelligence when his book Emotional Intelligence: Why it
can matter more than IQ was published in 1996 (Sternberg, 2001). A brief history
of EQ is shown in Table 12.1
SELF-CHECK 12.1
There is in fact a biological link between the emotional part of our brain and the
decision making part of our brain. The tragic accident which happened to one
man called Phineas Gage led to our understanding of the emotional aspect of
reason. Gage was working in railroad construction when an explosion occurred
that made a large iron rod go completely through his head (refer to figure 12.1 for
illustration). Gage survived the accident and returned to work a few months
later. All his colleagues noticed the drastic personality change in him. GageÊs
injury damaged his frontal lobe (front part of the brain) causing him to lose the
ability to reason with emotions. His doctor described his injury as one that
destroyed the balance between his reasoning abilities and his emotional
impulses. Hence, GageÊs behaviour was now rash, impulsive and he showed
little self-control. GageÊs accident is a powerful demonstration of how it would
be like to lose the intelligent connections between the emotional part of the brain
and the reasoning part of the brain (Santrock, 2005).
ACTIVITY 12.1
The four branches of this model are organised from basic psychological processes
to more complex psychological processes. For example, the first branch is
concerned with the basic expression and perception of emotion; whereas the fourth
branch is concerned with the conscious, reflective regulation of emotion. From left
to right, you can see the progression of the development of abilities. According to
Salovey and Mayer, people that are emotionally intelligent are predicted to be able
to develop the abilities mentioned faster (1997). Table 12.2 is taken from Mayer and
SaloveyÊs (1997) indicated that there are four branches of IQ.
Mayer and SaloveyÊs model views emotions as a source of information that helps
us to find our way around in social situations.
ACTIVITY 12.2
(a) Self-awareness: The ability to identify and recognise emotions and use gut
feelings to guide choices.
(b) Self-management: The ability to control and regulate emotions according to
changing situations.
(c) Social awareness: The ability to understand and respond effectively to
emotions.
(d) Relationship management: The ability to handle conflicts while inspiring
and influencing others (Wagner, 2000).
Many people who are knowledgeable, well-educated and wealthy are not
successful in life and are unhappy. Why? What is the missing element? On the
other hand, there are people that are not as highly educated or knowledgeable,
but understand and know how to manage their emotions and those of others.
Out of the two people, the one likely to succeed in life is the latter. Emotional
intelligence has been linked to happiness, professional success and personal
achievement.
People with high emotional intelligence are better able to understand the feelings
of others and themselves. They are able to manage negative feelings and hold
back inappropriate emotional reactions. The power of this ability can be seen in
the results of a longitudinal experiment by Daniel Goleman. This fascinating
experiment is also known as the „marshmallow test‰.
On the other hand, the children who could not resist the temptation were
indecisive, shy and had dysfunctional relationships. They also did worse in the
academic field. Therefore, emotional intelligence can be a predictor of success.
However, unfortunately, many times emotional intelligence is overshadowed by
traditional forms of assessment such as IQ tests. Emotional intelligence should be
ACTIVITY 12.3
Emotional intelligence is also a term that is quite popular in the work place now.
Many companies invest a lot of money in training their employees to develop
their emotional intelligence abilities. Emotionally intelligent people perform
better at their jobs (Goleman, 1995).
Emotional intelligence helps us make the right decisions. When we are in a sticky
situation, friends often encourage us to think rationally and not let our emotions
get in the way of making a rational decision. This is because sometimes when we
are overwhelmed by emotions, we make decisions that we normally would not.
For example, anger might lead you to make hasty, angry decisions that you
might regret later when the emotions have subsided. This is why we need to
develop our ability to reason with emotions ă emotional intelligence.
SELF-CHECK 12.2
1. Give an example of a situation in which you may be able to apply
emotional intelligence.
2. List some of the functions of emotional intelligence.
• The roots of the emotional intelligence concept first emerged from the
beginning of the intelligence testing movement.
OR
Thank you.