UMTS-BTS-Fault-Analysis 2020 PDF

411-8111-556
Wireless Service Provider Solutions
UMTS
Fault Management
UMTS BTS Fault Analysis
411-8111-556 02.08/EN Preliminary November 2006
UMTS
Fault Management
Document number: 411-8111-556
Document issue: 02.08/EN
Document status: Preliminary
Product release: UMTS V5.0
Date: November 2006
Copyright © 2004-2006 Nortel Networks, All Rights Reserved

Originated in France
NORTEL CONFIDENTIAL
The information contained in this document is the property of Nortel. Except as specifically
authorized in writing by Nortel, the holder of this document shall keep the information contained
herein confidential and shall protect same in whole or in part from disclosure and dissemination to
third parties and use same for evaluation, operation and maintenance purposes only.
The content of this document is provided for information purposes only and is subject to
modification. It does not constitute any representation or warranty from Nortel as to the content or
accuracy of the information contained herein, including but not limited to the suitability and
performances of the product or its intended application.
This is the Way. This is Nortel, Nortel, the Nortel logo, and the Globemark are trademarks of Nortel.
All other trademarks are the property of their owners.
Nortel Confidential Publication history i
PUBLICATION HISTORY
SYSTEM RELEASE: UMTS V5.0
November 2006
Issue 02.08/EN Preliminary
Update for OAM 5.0.0.6 / UA 4.2.6 (UMTS V5.0 Post-ChR Load)
October 2006
Issue 02.07/EN Draft
Update for OAM 5.0.0.5 / UA 4.2.5 (UMTS V5.0 Post-ChR Load)
Resolution of CR Q01451100
August 2006
Issue 02.06/EN Standard
Update for Post-Channel Readiness
Resolution of the following CRs:
• Q01385129
• Q01424070
July 2006
Update for Post-Channel Readiness
Resolution of CR Q01385129
April 2006
Update for Channel Readiness
• Q01262671 (VF-IT:OAMv4.2.2 helpOnline for three BTS alarm missing)
• Q01268854 (RD_41-UMTS: BTS 18000: Document: Alarm "Battery on
discharge" to remove from NTP)
• Q01279702 (4.1.2:BTS:DOC: HELP DESc. FOR ALARM TRM LOW RSSI is to
be updated)
December 2005
Copyright © 2004-2006 Nortel Networks UMTS BTS Fault Analysis

Nortel Confidential Publication history ii
Update for Customer Readiness
September 2005
Update after Internal Review
August 2005
Update for RAN V4.2
• Q01179353
• Q01168029
SYSTEM RELEASE: UMTS V4.1
June 2005
Editorial update
March 2005
Update for Customer Readiness
• Q01074039
• Q01077624
• Q01078916
• Q01077917
January 2005
Update for Customer Readiness after internal review
December 2004
Creation for RAN V4.1
411-8111-556 02.08/EN Preliminary November 2006 Copyright © 2004-2006 Nortel Networks

Nortel Confidential Table of contents iii
1 About this publication...................................................................................................................... ............. ........... 1

2 Roadmap to UTRAN Collection..................................................................................................................... ........... 5
3 What is new..................................................................................................................................................... ........... 8
4 How to use this publication........................................................................................................................... ........... 9
5 BTS alarms descriptions.................................................................................................................. ............. ......... 18
5.1 ANTENNA ACCESS ALARMS...................................................................................................... ............. ......... 19
5.1.1 Adapter Error on DDM VSWR DIV (VSWR LEVEL 2).......................................................................... ......... 20
5.1.2 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)....................................................................... ......... 22
5.1.7 Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED)............................................ ............. ......... 32
5.1.8 Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)............................................... ............. ......... 34
5.1.9 Equipment Malfunction on TMA TRIBAND (TMA FAILED)..................................................... ............. ......... 36
5.2 BOARD ALARMS ....................................................................................................................................... ......... 38
5.2.1 Adapter Error on CEM (INVALID SLOT POSITION)............................................................... ............. ......... 43
5.2.2 Adapter Error on XTRM (INVALID SLOT POSITION)............................................................. ............. ......... 44
5.2.3 Adapter Error on TRM (INVALID SLOT POSITION)............................................................... ............. ......... 45
5.2.4 Adapter Error on XTRM (INCORRECT FREQUENCY BAND)............................................................. ......... 46
5.2.5 Adapter Error on TRM (INCORRECT FREQUENCY BAND).................................................. ............. ......... 47
5.2.6 Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND)................... ............. ......... 49
5.2.7 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)................................................. ............. ......... 50
5.2.10 Adapter Error on OIM (INVALID SLOT POSITION).............................................................. ............. ......... 53
5.2.11 Communications Protocol Error on CEM (CCM-CEM LINK)................................................. ............. ......... 54
5.2.12 Communications Protocol Error on XTRM (CCM-TRM LINK)............................................... ............. ......... 56
5.2.13 Communications Protocol Error on TRM (CCM-TRM LINK)................................................. ............. ......... 57
5.2.14 Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM)....................................... ......... 59
5.2.15 Communications Protocol Error on CCM (ATM INTERNAL FAILURE).............................................. ......... 61
5.2.16 Communications Protocol Error on CCM (CCM-CCM LINK).............................................................. ......... 63
5.2.17 Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK).................. ............. ......... 65
5.2.18 Configuration Or Customization Error on CEM (NO CCP AVAILABLE)............................................. ......... 66
5.2.19 Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT)................ ............. ......... 68

Nortel Confidential Table of contents iv
5.2.20 Equipment Malfunction on XTRM (I2C ACCESS FAILURE)................................................. ............. ......... 69

5.2.21 Equipment Malfunction on TRM (I2C ACCESS FAILURE)................................................... ............. ......... 70
5.2.22 Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE)....................................... ............. ......... 72
5.2.23 Equipment Malfunction on TRM (TX CHANNELIZER FAILURE)....................................................... ......... 73
5.2.24 Equipment Malfunction on CCM (SELF TEST FAILED)..................................................................... ......... 75
5.2.25 Equipment Malfunction on CEM (SELF TEST FAILED)........................................................ ............. ......... 77
5.2.26 Equipment Malfunction on XTRM (SELF TEST FAILED)................................................................... ......... 79
5.2.27 Equipment Malfunction on TRM (SELF TEST FAILED)........................................................ ............. ......... 80
5.2.28 Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)................................................ ............. ......... 82
5.2.29 Equipment Malfunction on CEM (RX FPGA FAILURE)...................................................................... ......... 84
5.2.30 Equipment Malfunction on CEM (TX FPGA FAILURE)......................................................... ............. ......... 86
5.2.31 Equipment Malfunction on CEM (CORREL FPGA FAILURE)............................................................ ......... 88
5.2.32 Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE)....................................... ............. ......... 90
5.2.33 Equipment Malfunction on TRM (RX CHANNELIZER FAILURE)......................................... ............. ......... 91
5.2.34 Equipment Malfunction on CCM (PLL OUT OF LOCK)...................................................................... ......... 93
5.2.35 Equipment Malfunction on XTRM (PLL OUT OF LOCK).................................................................... ......... 95
5.2.36 Equipment Malfunction on TRM (PLL OUT OF LOCK)......................................................... ............. ......... 96
5.2.37 Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE)..................... ............. ......... 98
5.2.38 Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE).............. ............. ......... 99
5.2.39 Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDE ............. ....... 100
SPECIFICATION)..............................................................................................................................
5.2.40 Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURER ............. ....... 101
DATA)................................................................................................................................................
5.2.41 Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURER ............. ....... 102
DATA)................................................................................................................................................
5.2.42 Equipment Malfunction on XTRM (TX PATH FAILURE)....................................................... ............. ....... 103
5.2.43 Equipment Malfunction on TRM (TX PATH FAILURE)....................................................................... ....... 104
5.2.44 Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED)............................................ ....... 106
5.2.45 Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE)................................. ............. ....... 108
5.2.46 Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE)................................. ............. ....... 110
5.2.47 Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE)............................... ............. ....... 112
5.2.48 Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE)............................................... ....... 113
5.2.49 Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 115
FILE SYSTEM)..................................................................................................................................
5.2.50 Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 117
FILE SYSTEM)..................................................................................................................................
5.2.51 Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 119
FILE SYSTEM)..................................................................................................................................
5.2.52 Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE ............. ....... 120
FILE SYSTEM)..................................................................................................................................
5.2.53 Equipment Malfunction on CCM (MIM ACCESS FAILURE)............................................................... ....... 122

Nortel Confidential Table of contents v
5.2.54 Equipment Malfunction on CEM (MIM ACCESS FAILURE)............................................................... ....... 124

5.2.55 Equipment Malfunction on XTRM (MIM ACCESS FAILURE)............................................................. ....... 126
5.2.56 Equipment Malfunction on TRM (MIM ACCESS FAILURE).................................................. ............. ....... 127
5.2.57 Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA)............................................ ....... 129
5.2.58 Equipment Malfunction on TRM (INVALID MANUFACTURER DATA)................................. ............. ....... 130
5.2.59 Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA).................... ............. ....... 131
5.2.60 Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA).................................... ....... 132
5.2.61 Equipment Malfunction on CEM (PDCP FPGA FAILURE)................................................................. ....... 134
5.2.62 Equipment Malfunction on CEM (CRCP FAILURE).............................................................. ............. ....... 136
5.2.63 Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE)......................... ....... 138
5.2.64 Equipment Malfunction on XTRM (BBPD FPGA FAILURE)............................................................... ....... 140
5.2.65 Equipment Malfunction on XTRM (CORDIC FPGA FAILURE)............................................. ............. ....... 141
5.2.66 Equipment Malfunction on CEM (START ERROR)............................................................... ............. ....... 142
5.2.67 Equipment Malfunction on XTRM (START ERROR).......................................................................... ....... 144
5.2.68 Equipment Malfunction on DDM PAC (PA-TRM LINK)......................................................... ............. ....... 145
5.2.69 Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE).............................. ....... 146
5.2.70 Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION)........................... ....... 147
5.2.71 Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL)............................................ ....... 148
5.2.72 Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE)................... ............. ....... 149
5.2.73 Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWARE ............. ....... 150
REFERENCE IN ACTIVE FILE SYSTEM)........................................................................................
5.2.74 Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESS ............. ....... 151
FAILURE)..........................................................................................................................................
5.2.75 Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE)........................................ ....... 152
5.2.76 Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED)..................................... ............. ....... 153
5.2.77 Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED)............................................... ....... 154
5.2.78 Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT).................................. ....... 155
5.2.79 Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD)................... ............. ....... 156
5.2.80 Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP)................... ............. ....... 157
5.2.81 Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK).......................... ............. ....... 158
5.2.82 Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE).......... ............. ....... 159
5.2.83 Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE)........................ ....... 160
5.2.84 Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED)......................... ............. ....... 161
5.2.85 Equipment Malfunction on TRM (BBPD FPGA FAILURE).................................................... ............. ....... 162
5.2.86 Equipment Malfunction on TRM (CORDIC FPGA FAILURE)............................................................. ....... 163
5.2.87 Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT)...................... ............. ....... 164

Nortel Confidential Table of contents vi
5.2.88 Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE).......................... ....... 165
5.2.89 Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE)............. ............. ....... 166
5.2.90 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASIC ............. ....... 167
TEMPERATURE ALARM).................................................................................................................
5.2.91 Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATURE ............. ....... 169
ALARM).............................................................................................................................................
5.2.92 Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATURE ............. ....... 170
ALARM).............................................................................................................................................
5.2.93 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RF ............. ....... 172
5.2.94 Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATURE ............. ....... 173
ALARM).............................................................................................................................................
5.2.95 Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASIC ............. ....... 175
5.2.96 Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGH ............. ....... 176
TEMPERATURE WARNING)............................................................................................................
5.2.97 Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATURE ............. ....... 177
WARNING)........................................................................................................................................
5.2.98 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD ............. ....... 179
(TEMPERATURE OVERLOAD)........................................................................................................
5.2.99 Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGH ............. ....... 180
TEMPERATURE)..............................................................................................................................
5.2.100 Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM) ...................................... ....... 181
5.2.101 Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY)....................................................... ....... 182
5.2.102 Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)............................................ ............. ....... 183
5.2.103 Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY)............. ............. ....... 185
5.2.104 Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN)................. ............. ....... 186
5.2.105 Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION).................... ............. ....... 187
5.2.106 Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD).......................... ............. ....... 188
5.2.107 Queue Size Exceeded on CCM (ALARM FIFO FULL)........................................................ ............. ....... 189
5.2.108 Receive Failure on CEM (RECEIVE PARITY ERROR ON HSSL)................................................... ....... 191
5.2.109 Receive Failure on XTRM (RECEIVE PARITY ERROR ON HSSL)................................................. ....... 193
5.2.110 Receive Failure on TRM (RECEIVE PARITY ERROR ON HSSL)...................................... ............. ....... 194
5.2.111 Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL)....... ............. ....... 196
5.2.112 Receive Failure on REMOTE RADIO HEAD (LOW RSSI).................................................. ............. ....... 197
5.2.113 Receive Failure on TRM (LOW RSSI) ................................................................................ ............. ....... 198
5.2.114 Software Program Error on CCM (RESTART REQUESTED BY OMC-B).......................... ............. ....... 200
5.2.115 Software Program Error on CEM (RESTART REQUESTED BY OMC-B).......................... ............. ....... 201
5.2.116 Software Program Error on XTRM (RESTART REQUESTED BY OMC-B)........................ ............. ....... 202
5.2.117 Software Program Error on TRM (RESTART REQUESTED BY OMC-B)........................................ ....... 203
5.2.118 Software Program Error on CCM (RESTART REQUESTED BY NBAP)............................ ............. ....... 204
5.2.119 Software Program Error on CCM (RESTART REQUESTED BY TIL)................................. ............. ....... 205
5.2.120 Software Program Error on CEM (RESTART REQUESTED BY TIL)................................. ............. ....... 206

Nortel Confidential Table of contents vii
5.2.121 Software Program Error on XTRM (RESTART REQUESTED BY TIL)............................... ............. ....... 207
5.2.122 Software Program Error on TRM (RESTART REQUESTED BY TIL)................................. ............. ....... 208
5.2.123 Software Program Error on CCM (POWER ON)................................................................. ............. ....... 209
5.2.124 Software Program Error on CEM (POWER ON)................................................................. ............. ....... 210
5.2.125 Software Program Error on XTRM (POWER ON)............................................................... ............. ....... 211
5.2.126 Software Program Error on TRM (POWER ON)............................................................................... ....... 212
5.2.127 Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION)........... ............. ....... 213
5.2.128 Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE)................................. ....... 214
5.2.129 Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE)................................. ....... 215
5.2.130 Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE)............................... ....... 216
5.2.131 Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE).................... ............. ....... 217
5.2.132 Software Program Error on CCM (SOFTWARE ANOMALY).............................................. ............. ....... 218
5.2.133 Software Program Error on CEM (SOFTWARE ANOMALY).............................................. ............. ....... 220
5.2.134 Software Program Error on XTRM (SOFTWARE ANOMALY)............................................ ............. ....... 222
5.2.135 Software Program Error on TRM (SOFTWARE ANOMALY)............................................................ ....... 223
5.2.136 Software Program Error on CCM (SOFTWARE DUMP)..................................................... ............. ....... 224
5.2.137 Software Program Error on CEM (SOFTWARE DUMP)..................................................... ............. ....... 225
5.2.138 Software Program Error on XTRM (SOFTWARE DUMP)................................................... ............. ....... 226
5.2.139 Software Program Error on TRM (SOFTWARE DUMP)................................................................... ....... 227
5.2.140 Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP).................................... ....... 228
5.2.141 Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY)............................. ....... 229
5.2.142 Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWARE ............. ....... 230
UPGRADE)........................................................................................................................................
5.2.143 Software Program Error on REMOTE RADIO HEAD (POWER ON)................................................ ....... 231
5.2.144 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY ............. ....... 232
TIL)....................................................................................................................................................
5.2.145 Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY ............. ....... 233
OMC-B)..............................................................................................................................................
5.2.146 Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND)................................................. ....... 234
5.2.147 Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR).................................. ....... 236
5.2.148 Timing Problem on XTRM (NO RF CABLING TEST PERFORMED)............................................... ....... 238
5.2.149 Timing Problem on TRM (NO RF CABLING TEST PERFORMED).................................... ............. ....... 239
5.2.150 Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL)........................................... ....... 241
5.2.151 Transmitter Failure on XTRM (INCORRECT RF CABLING)............................................... ............. ....... 243
5.2.152 Transmitter Failure on TRM (INCORRECT RF CABLING)................................................. ............. ....... 244
5.3 BTS CELL ALARMS ..................................................................................................................... ............. ....... 246
5.3.1 Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLY ............. ....... 247
EQUIPPED).......................................................................................................................................

Nortel Confidential Table of contents viii
5.3.2 Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)......................... ............. ....... 249
5.4 BTS EQUIPMENT ALARMS ......................................................................................................... ............. ....... 251
5.4.1 Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE)...................................................... ....... 252
5.4.2 Adapter Error on BTS (INVALID MIXITY) ............................................................................................ ....... 253
5.4.3 Communications Protocol Error on TC LINK (CELL DROPPED)......................................................... ....... 255
5.4.4 Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA)............. ............. ....... 257
5.4.5 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT ............. ....... 259
WITH HARDWARE)..........................................................................................................................
5.4.6 Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT ............. ....... 261
WITH I&C).........................................................................................................................................
5.4.7 Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA)..................... ....... 263
5.4.8 Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITH ............. ....... 265
HARDWARE).....................................................................................................................................
5.4.9 Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT ............. ....... 266
SUPPORTED)...................................................................................................................................
5.4.10 Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)........ ............. ....... 267
5.4.11 Enclosure Door Open on DOOR CONTACT (DOOR OPEN)............................................................. ....... 269
5.4.12 Enclosure Door Open on BATTERY CABINET (BATTERY DOOR)..................................... ............. ....... 271
5.4.13 Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT)........................................ ............. ....... 273
5.4.14 Equipment Malfunction on MCPA (PA NOT PRESENT)....................................................... ............. ....... 274
5.4.15 Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE)..................................... ....... 276
5.4.16 Equipment Malfunction on BTS (NO DDM SUPERVISION)............................................................... ....... 278
5.4.17 Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED)............................................ ....... 280
5.4.18 Input Device Error on BTS (TIL CONNECTION) .................................................................. ............. ....... 282
5.4.19 Input Device Error on USER SYSTEM (USER ALARM)....................................................... ............. ....... 284
5.4.20 Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)..................................................... ....... 285
5.4.21 Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THE ............. ....... 286
NETWORK).......................................................................................................................................
5.4.22 Threshold Crossed on BTS (CALLP TEST RESULT)........................................................... ............. ....... 288
5.5 COOLING SYSTEM ALARMS ...................................................................................................... ............. ....... 290
5.5.1 Equipment Malfunction on IDACS (FAN A FAILURE)............................................................. ............. ....... 291
5.5.2 Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE)..................................................... ....... 293
5.5.3 Equipment Malfunction on IDACS (FAN B FAILURE)............................................................. ............. ....... 294
5.5.4 Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE)..................................................... ....... 296
5.5.5 Equipment Malfunction on IDACS (HEATER1 FAILURE)....................................................... ............. ....... 297
5.5.6 Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE)............................................... ....... 298
5.5.7 Equipment Malfunction on IDACS (HEATER2 FAILURE)....................................................... ............. ....... 299
5.5.8 Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE)............................................... ....... 300
5.5.9 Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE)....................................................... ....... 301

Nortel Confidential Table of contents ix
5.5.10 Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE).................. ............. ....... 302
5.5.11 Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE)..................................................... ....... 303
5.5.12 Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)............................................................. ....... 305
5.5.13 Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE)................................. ............. ....... 306
5.5.14 Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED)........................................ ....... 307
5.5.15 Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLER ............. ....... 308
FAILED).............................................................................................................................................
5.5.16 Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE)................ ............. ....... 310
5.5.17 Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE).............. ............. ....... 311
5.5.18 Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OF ............. ....... 313
RANGE).............................................................................................................................................
5.5.19 Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OF ............. ....... 314
RANGE).............................................................................................................................................
5.5.20 Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER).......... ............. ....... 315
5.5.21 Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKED ............. ....... 316
AIR INLET)........................................................................................................................................
5.5.22 Power Problem on BATTERY CABINET (BATTERY TEMPERATURE)............................................ ....... 317
5.5.23 Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE).............................. ....... 319
5.6 NODEBCP ALARMS .................................................................................................................................. ....... 320
5.6.1 Communications Protocol Error on NODEBCP (NBAP ANOMALY)....................................... ............. ....... 321
5.7 PASSIVE COMPONENT ALARMS ............................................................................................................ ....... 323
5.7.1 Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND)................................... ............. ....... 325
5.7.2 Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)............................................... ............. ....... 327
5.7.3 Adapter Error on MCPA (INCORRECT FREQUENCY BAND)............................................... ............. ....... 329
5.7.4 Adapter Error on DDM (INCORRECT FREQUENCY BAND)............................................................... ....... 331
5.7.5 Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)..................................................... ............. ....... 333
5.7.6 Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION)............................................... ....... 334
5.7.7 Equipment Malfunction on GPSAM (CCM-GPSAM LINK)...................................................... ............. ....... 335
5.7.8 Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR).............................. ............. ....... 338
5.7.9 Equipment Malfunction on MCPA (CANCELLATION LOOP)............................................................... ....... 341
5.7.10 Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE)...................................................... ....... 343
5.7.11 Equipment Malfunction on MCPA (PARTIAL FAILURE)....................................................... ............. ....... 345
5.7.12 Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD)................................. ............. ....... 347
5.7.13 Equipment Malfunction on MCPA (CURRENT OVERLOAD)............................................................. ....... 349
5.7.14 Equipment Malfunction on DDM (VSWR NOT PRESENT)................................................... ............. ....... 351
5.7.15 Equipment Malfunction on DDM LNA MAIN (LNA FAILED).................................................. ............. ....... 352
5.7.16 Equipment Malfunction on DDM LNA DIV (LNA FAILED)..................................................... ............. ....... 354
5.7.17 Equipment Malfunction on DDM (VSWR FAILED)................................................................ ............. ....... 356

Nortel Confidential Table of contents x
5.7.18 Equipment Malfunction on DDM (DDM-TRM LINK).............................................................. ............. ....... 357

5.7.19 Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)................................................. ............. ....... 359
5.7.20 Equipment Malfunction on MCPA (PA-TRM LINK)............................................................................. ....... 361
5.7.21 Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK)................................. ............. ....... 363
5.7.22 Equipment Malfunction on DDM (DDM NOT PRESENT)................................................................... ....... 365
5.7.23 Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE).................................. ............. ....... 367
5.7.24 Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE)..................................... ............. ....... 369
5.7.25 Equipment Malfunction on TRIPA PALLET (GAIN CONTROL)............................................ ............. ....... 371
5.7.26 Equipment Malfunction on MCPA (GAIN CONTROL)........................................................... ............. ....... 373
5.7.27 Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT)...................................... ....... 375
5.7.28 Equipment Malfunction on DDM (INVALID DDM CABLING).............................................................. ....... 377
5.7.29 Equipment Malfunction on DDM (DDM RECONFIGURATION)............................................ ............. ....... 379
5.7.30 Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA).................. ............. ....... 381
5.7.31 Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA).............................. ............. ....... 382
5.7.32 Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA)............................................ ....... 383
5.7.33 Equipment Malfunction on DDM (INVALID MANUFACTURER DATA).............................................. ....... 384
5.7.34 Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA)..................... ....... 385
5.7.35 Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA).................... ............. ....... 387
5.7.36 Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE)........................................ ............. ....... 388
5.7.37 Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA)...................... ............. ....... 389
5.7.38 Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDE ............. ....... 391
SPECIFICATION)..............................................................................................................................
5.7.39 Equipment Malfunction on TRIPA (DOWNLOADING FAILURE).......................................... ............. ....... 393
5.7.40 Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE)......................... ............. ....... 395
5.7.41 Equipment Malfunction on DDM PAC (PA NOT PRESENT).............................................................. ....... 397
5.7.42 Equipment Malfunction on OIM (OIM DC FAULT).............................................................................. ....... 398
5.7.43 Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA).................... ............. ....... 399
5.7.44 Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR)............................................ ....... 401
5.7.45 Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITH ............. ....... 402
HARDWARE).....................................................................................................................................
5.7.46 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGH ............. ....... 403
TEMPERATURE)..............................................................................................................................
5.7.47 Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE)..... ............. ....... 404
5.7.48 Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATURE ............. ....... 406
OVERLOAD)......................................................................................................................................
5.7.49 Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATURE ............. ....... 408
OVERLOAD)......................................................................................................................................
5.7.50 Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)......................... ....... 410
5.7.51 Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX ............. ....... 411

Nortel Confidential Table of contents xi
...........................................................................................................................................................
5.7.52 Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFP ............. ....... 412
TRANSCEIVER)................................................................................................................................
5.7.53 Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD).......................................... ............. ....... 413
5.7.54 Power Problem on MCPA (RF OUTPUT OVERLOAD)...................................................................... ....... 414
5.7.55 Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION).................................... ............. ....... 415
5.7.56 Power Problem on MCPA (DC VOLTAGE REGULATION)................................................................ ....... 417
5.7.57 Power Problem on MCPA (DC CONVERTER SHUTDOWN)............................................... ............. ....... 419
5.8 PCM ALARMS .............................................................................................................................. ............. ....... 421
5.8.1 Communications Protocol Error on IMA LINK (IMA LINK FAILURE)...................................... ............. ....... 422
5.8.2 Communications Protocol Error on PCM (PCM FAULT)......................................................... ............. ....... 424
5.8.3 Framing Error on TC LINK (LOSS OF CELL DELINEATION).............................................................. ....... 426
5.8.4 Loss Of Signal on PCM (MISSING LINK) ............................................................................................ ....... 428
5.9 POWER SYSTEM ALARMS ......................................................................................................... ............. ....... 430
5.9.1 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEM ............. ....... 432
BREAKER TRIPPED)........................................................................................................................
5.9.2 Equipment Malfunction on SPCM (SPCM FAILED)................................................................ ............. ....... 434
5.9.3 Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTOR ............. ....... 435
FAULT)..............................................................................................................................................
5.9.4 Equipment Malfunction on AC BREAKERS (AC BREAKERS)............................................................. ....... 436
5.9.5 Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC).................................. ............. ....... 438
5.9.6 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINK ............. ....... 440
OR MISSING RECTIFIER FILLER)...................................................................................................
5.9.7 Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLER ............. ....... 441
FAILED).............................................................................................................................................
5.9.8 Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE).......................... ............. ....... 442
5.9.9 Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK)................................. ............. ....... 443
5.9.10 Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE).................. ............. ....... 445
5.9.11 Equipment Malfunction on RECTIFIER SYSTEM (MISSING LINK)................................................... ....... 447
5.9.12 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLY ............. ....... 448
FAILURE)..........................................................................................................................................
5.9.13 Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERY ............. ....... 449
MAJOR).............................................................................................................................................
5.9.14 Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT)...................................... ............. ....... 450
5.9.15 Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS)........................ ............. ....... 452
5.9.16 Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS)................................... ....... 453
5.9.17 Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT)..................... ....... 454
5.9.18 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKER ............. ....... 456
TRIPPED)..........................................................................................................................................
5.9.19 Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)..................... ....... 458
5.9.20 Power Problem on BATTERY CABINET (BATTERY POWER AC)...................................... ............. ....... 459

Nortel Confidential Table of contents xii
5.9.21 Power Problem on BATTERY CABINET (BATTERY POWER DC)...................................... ............. ....... 460
5.9.22 Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR)................................... ....... 462
5.9.23 Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)................................................................ ....... 463
5.9.24 Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED)........ ............. ....... 465
5.9.25 Power Problem on POWER FILTER MODULE (DC FAILED)............................................................ ....... 466
5.10 SITE LAN ALARMS .................................................................................................................... ............. ....... 467
5.10.1 Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IP ............. ....... 468
ADDRESS)........................................................................................................................................
5.10.2 Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IP ............. ....... 470
ADDRESS)........................................................................................................................................
5.11 VCC ALARMS .......................................................................................................................................... ....... 472
5.11.1 Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)............................................................... ....... 473
5.11.2 Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)................................................... ............. ....... 475
5.11.3 Queue Size Exceeded on VCC (AAL2 OVERFLOW)......................................................................... ....... 477
5.11.4 Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)................................ ....... 479
5.12 OAM ALARMS............................................................................................................................. ............. ....... 481
5.12.1 Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODING ............. ....... 482
FAILED): OAM_27.............................................................................................................................
5.12.2 Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION): ............. ....... 483
OAM_17.............................................................................................................................................
5.12.3 Communications Subsystem Failure on dynamicDATA[ranManagedObject] ............. ....... 485
(CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52.................................
5.12.4 Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BY ............. ....... 486
OPERATOR): OAM_16.....................................................................................................................
5.12.5 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10............................................. ....... 487
5.12.6 Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE ............. ....... 488
DECODING FAILED): OAM_50........................................................................................................
5.12.7 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8....................................................... ....... 489
5.12.8 File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOT ............. ....... 490
ARRIVE): OAM_51............................................................................................................................
5.12.9 Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED): ............. ....... 491
OAM_1...............................................................................................................................................
5.12.10 Software Environment Problem on BTSEquipment (UNKNOWN SOFTWARE ............. ....... 492
VERSION): OAM_3...........................................................................................................................
5.12.11 Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSS ............. ....... 493
ON BTS COUNTER): OAM_46.........................................................................................................
5.12.12 Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKED ............. ....... 495
DISABLED FAILED): OAM_25..........................................................................................................
5.12.13 Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWARE ............. ....... 496
EXTRACTION): OAM_54..................................................................................................................
5.12.14 Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION): ............. ....... 497
OAM_55.............................................................................................................................................
5.12.15 Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWARE ............. ....... 498
VERSION): OAM_11.........................................................................................................................
5.12.16 Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT): ............. ....... 499
OAM_12.............................................................................................................................................

Nortel Confidential List of figures xiii
Figure 1 - UTRAN Roadmap................................................................................................................. ............. ........... 6

Figure 2 - UTRAN Roadmap (continued).............................................................................................. ............. ........... 7

Nortel Confidential List of examples xiv
Example 1 - UMTS BTS Hardware Maintenance Guides..................................................................... ............. ........... 4

Example 2 - BTS Type.......................................................................................................................... ............. ......... 11
Example 3 - Object Class................................................................................................................................... ......... 12
Example 4 - Equipment Type................................................................................................................ ............. ......... 13
Example 5 - Alarm Type - Probable Cause........................................................................................................ ......... 15
Example 6 - Severity............................................................................................................................. ............. ......... 17

Nortel Confidential 1
1 About this publication
This publication contains the alarm description and maintenance actions required for the Nortel
UMTS Internet Base Transceiver Stations (UMTS BTS):
• Nortel UMTS BTS 1020 (BTS 1020)
• Nortel UMTS BTS 12010 - version 1 - 600 (BTS 12010 - 600)
• Nortel UMTS BTS 12010 - version 2 (BTS 12010 - 600 - 2)
• Nortel UMTS BTS 12010 - version 1 - 700 (BTS 12010 - 700)
• Nortel UMTS BTS 12020 - version 1 (BTS 12020)
• Nortel UMTS BTS 12020 - version 2 (BTS 12020 - 2)
• Nortel UMTS BTS 6110 with digital backplane (dBTS 6110)
• Nortel UMTS BTS 6120 with digital backplane (dBTS 6120)
Applicability
This publication applies to RAN V4.2 of the UMTS V5.0 System Release.
Audience
This publication is intended for operations and maintenance personnel, and all those who want
to know the principles of the BTS corrective maintenance.
Prerequisites
It is recommended that readers also become familiar with the following NTPs:
UMTS Network Overview (411-8111-101)
Nortel UMTS BTS (12010 Family) Description (411-8111-920)
Nortel UMTS BTS 1020 Description (411-8111-935)
Nortel GSM-UMTS BTS 18000 Description (411-8111-936)

Terminology (411-8111-804)
Access Network OAM Commands (411-8111-512)
BTS TIL Tool (411-8111-518)
UTRAN Supervision Guidelines (UMT/DCL/APP/006254).
UMTS BTS Hardware Maintenance Guides.
Related document
The following document is quoted in the publication RAN DRF description
(UMT/OMC/DD/0007).
How this publication is organized

This document is organized as follows:
• What is new
• How to use this publication
• BTS alarms descriptions.
The corrective procedures applicable to the BTS refer to the UMTS BTS Hardware
Maintenance Guides.
Vocabulary conventions
The glossary is presented inTerminology (411-8111-804).
The generic term BTS is used throughout the text to designate the e-mobility BTS or Nortel
UMTS BTS.
The specific terms CCM/iCCM, or CEM/iCEM, or TRM/iTRM are used throughout the text to
designate CCM and iCCM, or CEM and iCEM, or TRM and iTRM.
The specific terms iCCM, iCEM, or iTRM are used throughout the text to designate the new
module.
Safety regulations
All the following steps must be taken during the various cabinet maintenance procedures in
order to guarantee the safety of personnel and equipment.
Account must be taken of the following aspects:
• general personnel safety instructions
• equipment safety instructions
Caution, warning, and danger messages indicate the following possible risk:

CAUTION
Impact on service and on the equipment
The service is lost.

UMTS BTS Hardware Maintenance Guides

The list of documents below comprises the NTPs required to maintain the whole range of
UMTS BTS:
• Nortel UMTS BTS (12010 Family) Hardware Preventive Maintenance Guide
(411-8111-566)
• Nortel UMTS BTS (12010 Family) Hardware Corrective Maintenance Guide
(411-8111-567)
• Nortel UMTS BTS (12020 Family) Hardware Preventive Maintenance Guide
(411-8111-568)
• Nortel UMTS BTS (12020 Family) Hardware Corrective Maintenance Guide
(411-8111-569)
• Nortel UMTS BTS (6000 Family) Hardware Preventive Maintenance Guide (411-8111-570)
• Nortel UMTS BTS (6000 Family) Hardware Corrective Maintenance Guide (411-8111-571)
• Nortel UMTS BTS 1020 Hardware Preventive Maintenance Guide (411-8111-572)
• Nortel UMTS BTS 1020 Hardware Corrective Maintenance Guide (411-8111-573)
• Nortel GSM-UMTS BTS 18000 Hardware Preventive Maintenance Guide (411-8111-561)
• Nortel GSM-UMTS BTS 18000 Hardware Corrective Maintenance Guide (411-8111-562)

2 Roadmap to UTRAN Collection
The following diagram shows the NTPs in the UTRAN documentation suite.

Figure 1 UTRAN Roadmap

Figure 2 UTRAN Roadmap (continued)

3 What is new
The following details what is new in the UMTS BTS Fault Analysis for release UMTS V5.0.
It is split into:
• Features
• Other changes
Features
None
Other changes
This version captures the following changes:
• added new alarms:
— Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)
• updated alarms:
— Loss Of Signal on PCM (MISSING LINK)
— Receive Failure on TRM (LOW RSSI)
— Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)
— Input Device Error on USER SYSTEM (USER ALARM)
• removed alarms:
— Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT
SUPPORTED)
— Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)

4 How to use this publication
This part describes how to use this publication.
Introduction
This publication contains the alarm description and refers to corrective maintenance
procedures applicable to the BTS in UMTS BTS Hardware Maintenance Guides.
The general principles and messages required for BTS maintenance are described in Access
Network OAM Commands (411-8111-512).
Network maintenance is based on graphical supervision of the network. It is also based on the
identification and replacement of faulty items of equipment, using the alarms.
Description of a BTS alarm sheet

The alarm is displayed in the Additional Text field of the Alarm Manager window. Alarm
details are displayed using the Show Alarms contextual menu or by selecting the View Raw
Details menu from the Alarm Manager window as described into Alarm display of Access
Note: There are two ways to view the alarm name:
• click on the Additional Text tab
• resize the Additional Text field at the top of the screen to view the entire alarm name.
An alarm sheet contains the following information:
• A description which contains the short explanation of an alarm.
• A table which contains the following information:
Alarm name: the specific problem of the alarm
BTS Type BTS Type
Object Class Object Class as it appears in the Alarm Manager
window
Equipment Type Equipment Type List of equipment type for the
alarms.
Alarm Type Alarm Type - Probable Cause Alarm type which
depends on the causes of the alarm.
Probable Cause Alarm Type - Probable Cause List of probable
causes per alarm type.
Severity Severity urgency of the maintenance action.
Impact on BTS operation Description of how the service is affected.

Alarm name: the specific problem of the alarm

Reason List of possible causes for the alarm.
Remedial Action List of recommended responses which corres-
pond to corrective maintenance procedures
(depend on the release).

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010 - 600
• BTS 12010 - 600 - 2
• BTS 12010 - 700
• BTS 12020
• BTS 12020 - 2
• BTS 18010
• BTS 18020

Object Class
• AntennaAccess
• Board
• BTSCell
• BTSEquipment
• CoolingSystem
• NodeBCP
• PassiveComponent
• PowerSystem
• PCM
• SiteLan
• VCC

Equipment Type
• AAL2 BEARER
• AC BREAKERS
• AC PLINTH
• BATTERY CABINET
• BOARD
• BTS
• BTS EQUIPMENT
• BTS EQUIPLMENT MIB
• BTS Synchronization
• CCM this refers to CCM and/or iCCM
• CEM this refers to CEM and/or iCEM
• COOLING UNIT
• COOLING SYSTEM
• DDM
• DDM LNA DIV
• DDM LNA MAIN
• DDM VSWR DIV
• DDM VSWR MAIN
• DOOR CONTACT
• dynamicDATA[ranManagedObject]
• EXTERNAL ALARM
• FAN TRAY
• GPSAM
• IDACS
• IMA Link
• LIGHTNING PROTECTION
• LOCAL CELL
• MCPA
• NODEBCP
• OAM
• OEM DEVICE
• PCM
• POWER DISTRIBUTION SYSTEM

• POWER FILTER MODULE

• RECTIFIER SYSTEM
• SPCM
• TC Link
• TMA and dcAlarmBox
• TMA DOUBLE DIV
• TMA DOUBLE MAIN
• TMA TRIBAND
• TRIPA
• TRIPA PALLET
• TRM this refers to TRM and/or iTRM
• TX SPLITTER
• USER ALARM
• USER SYSTEM
• VCC
• XTRM

Alarm Type - Probable Cause
Alarm Type Probable Cause

communications:
• communicationsProtocolError
an alarm of this type is mainly associated with
• communicationsSubsystemFailure
the procedures and/or processes required to
convey information from one point to another. • configurationOrCustomizationError
• degradedSignal
• framingError
• lossOfSignal
• remoteNodeTransmissionError
environment:
• enclosureDoorOpen
an alarm of this type is principally associated
• heatingOrVentilationOrCoolingSystemProb-
with a condition relating to an enclosure in which lem
the equipment resides.
• temperatureUnacceptable
equipment:
• adapterError
an alarm of this type is mainly associated with an
• equipmentMalfunction
equipment fault.
• fileError
• inputDeviceError
• powerProblem
• receiveFailure
• timingProblem
• transmitterFailure
processing error:
• communicationsProtocolError
• configurationOrCustomizationError
software or processing fault.
• corruptData
• outOfMemory
• softwareProgramError
quality of service:
• corruptData
• queueSizeExceeded
degradation in the quality of a service.
• Receive Problem
• sfwrEnvironmentProblem
• thresholdCrossed
• underlyingResourceUnavailable
• versionMismatch

Alarm Type Probable Cause

Operator
• versionMismatch

Severity
The BTS uses the following perceived severity:
• MAJOR: indicates that a service affecting condition has developed and an urgent
corrective action is required.
• minor: indicates the existence of a non-service affecting fault condition and that corrective
action will have to be taken in order to prevent a more serious fault.
• CRITICAL: indicates that a service affecting condition has occurred and an immediate
corrective action is required.
• warning: indicates the detection of a potential or impending service-affecting fault, before
any significant effects have been felt.

5 BTS alarms descriptions
The BTS alarms are described in the following order:

• ANTENNA ACCESS ALARMS
• BOARD ALARMS
• BTS CELL ALARMS
• BTS EQUIPMENT ALARMS
• COOLING SYSTEM ALARMS
• NODEBCP ALARMS
• PASSIVE COMPONENT ALARMS
• PCM ALARMS
• POWER SYSTEM ALARMS
• SITE LAN ALARMS
• VCC ALARMS
• OAM ALARMS

5.1 ANTENNA ACCESS ALARMS
The alarms detailed below are generated by the ANTENNA ACCESS.

• Adapter Error on DDM VSWR DIV (VSWR LEVEL 2)
• Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)
• Equipment Malfunction on TMA DOUBLE MAIN (TMA FAILED)
• Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)
• Equipment Malfunction on TMA TRIBAND (TMA FAILED)

5.1.1 Adapter Error on DDM VSWR DIV (VSWR LEVEL 2)
The alarm indicates that VSWR Diversity threshold 2 is reached.
VSWR LEVEL 2
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class AntennaAccess
Equipment Type DDM VSWR DIV
Event Type equipment
Probable Cause adapterError
Severity minor
Impact on BTS operation Service degradation
Reason
• hardware failure
• wiring failure
• antenna failure
Remedial Action
• Inspect the wiring between DDM output and
antenna.
• Inspect the connection torque value between
the DDM and the bulkhead.
the DDM and the MCPA module.
• Check the antenna.

VSWR LEVEL 2
• If the alarm persists, replace the DDM. For

more information on replacing the DDM, refer
to UMTS BTS Hardware Maintenance
Guides

5.1.2 Adapter Error on DDM VSWR MAIN (VSWR LEVEL 3)
This alarm indicates that the VSWR Main threshold 3 has been reached. The connection
between the DDM output and the antenna has failed.
CAUTION
Impact on service and/or on the equipment
The service is lost with one sector.
VSWR LEVEL 3
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM VSWR MAIN
Severity MAJOR
Impact on BTS operation The service is lost with one sector.
Reason
• wiring failure
• antenna failure

VSWR LEVEL 3
Remedial Action
• Inspect the wiring between the DDM output
and the antenna.
• Lock and unlock the ddm object from the
OMC-B to clear the alarm, for more informa-
tion refer to Access Network OAM Com-
mands (411-8111-512).
• If the alarm comes back, reset the BTS by a
reset command through the OMC-B. For
more information on reset, refer to Access
OR reset the BTS by connecting to the TIL
through a remote connection. For more in-
formation on a reset through the TIL , refer to
BTS TIL Tool (411-8111-518).
• Replace the DDM. For more information on
how to replace the DDM, refer to UMTS BTS
Hardware Maintenance Guides

This alarm indicates that the VSWR Diversity threshold 3 has been reached. The connection
between the DDM output and the antenna has failed.
CAUTION
VSWR LEVEL 3
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason
• wiring failure
• antenna failure

VSWR LEVEL 3
Remedial Action
• Inspect the wiring between the DDM output
and the antenna.
• The correction is made, the alarm should be
cleared.
• Lock and unlock the ddm object from the
OMC-B to clear the alarm, for more informa-
tion refer to Access Network OAM Com-
mands (411-8111-512).
• If the alarm comes back. Reset the TRM/
iTRM by a reset command on the board ob-
ject on the OMC-B. For more information on
reset, refer to Access Network OAM Com-
mands (411-8111-512). OR reset the TRM/
iTRM by connecting to the TIL through a re-
mote connection. For more information on a
reset through the TIL, refer to BTS TIL Tool
(411-8111-518).
• If the alarm still comes back, replace the
DDM.

The alarm indicates that VSWR Main threshold 1 is reached.
VSWR LEVEL 1
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Reason
• wiring failure
• antenna failure
Remedial Action
antenna.

VSWR LEVEL 1

more information on replacement, refer to

The alarm indicates that VSWR Diversity threshold 1 is reached.
VSWR LEVEL 1
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Reason
• wiring failure
• antenna failure
Remedial Action
antenna.

VSWR LEVEL 1


The alarm indicates that VSWR Main threshold 2 is reached.
VSWR LEVEL 2
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Reason
• wiring failure
• antenna failure
Remedial Action
antenna.

VSWR LEVEL 2


5.1.7 Equipment Malfunction on TMA DOUBLE MAIN (TMA

FAILED)
This alarm indicates that one TMA Double Main path is in failure or not connected to the DDM.
CAUTION
The capacity is lost if the TMA is installed with RF emission.
TMA FAILED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TMA DOUBLE MAIN
Probable Cause equipmentMalfunction
Severity MAJOR
Impact on BTS operation The capacity is lost if the TMA is installed with
RF emission.
Reason
• LNA failure
• TMA/DDM hardware failure

TMA FAILED
• wiring failure
Remedial Action
• The TMA is not installed but it is declared at
the OMC-B, this alarm is never present.
• The TMA is installed without RF emission,
this alarm is always present.
• The TMA is installed with RF emission:
— Inspect the TMA connection.
— Replace the TMA. For more information
on replacement, refer to UMTS BTS
— Replace the DDM. For more information

5.1.8 Equipment Malfunction on TMA DOUBLE DIV (TMA FAILED)
This alarm indicates that one TMA Double Diversity path is in failure or not connected to the
DDM. For UMTS 1900, TMA is not double.
CAUTION
TMA FAILED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TMA DOUBLE DIV
Severity MAJOR
RF emission.
Reason
• LNA failure

TMA FAILED
• wiring failure
Remedial Action
the OMC-B, this alarm is never present.

5.1.9 Equipment Malfunction on TMA TRIBAND (TMA FAILED)
This alarm indicates that one TMA path is in failure or not connected to the DDM.
CAUTION
TMA FAILED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TMA TRIBAND
Severity MAJOR
RF emission.
Reason
• wiring failure

TMA FAILED
Remedial Action
OMC, this alarm is never present.

5.2 BOARD ALARMS
The alarms detailed below are generated by the BOARD.

• Adapter Error on CEM (INVALID SLOT POSITION)
• Adapter Error on XTRM (INVALID SLOT POSITION)
• Adapter Error on TRM (INVALID SLOT POSITION)
• Adapter Error on XTRM (INCORRECT FREQUENCY BAND)
• Adapter Error on TRM (INCORRECT FREQUENCY BAND)
• Adapter Error on REMOTE RADIO HEAD (INCORRECT FREQUENCY BAND)
• Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)
• Adapter Error on OIM (INVALID SLOT POSITION)
• Communications Protocol Error on CEM (CCM-CEM LINK)
• Communications Protocol Error on XTRM (CCM-TRM LINK)
• Communications Protocol Error on TRM (CCM-TRM LINK)
• Communications Protocol Error on CCM (UNACKNOWLEDGED ALARM)
• Communications Protocol Error on CCM (ATM INTERNAL FAILURE)
• Communications Protocol Error on CCM (CCM-CCM LINK)
• Communications Protocol Error on REMOTE RADIO HEAD (CCM-TRM LINK)
• Configuration Or Customization Error on CEM (NO CCP AVAILABLE)
• Configuration Or Customization Error on CEM (UNSUPPORTED EQUIPMENT)
• Equipment Malfunction on XTRM (I2C ACCESS FAILURE)
• Equipment Malfunction on TRM (I2C ACCESS FAILURE)
• Equipment Malfunction on XTRM (TX CHANNELIZER FAILURE)
• Equipment Malfunction on TRM (TX CHANNELIZER FAILURE)
• Equipment Malfunction on CCM (SELF TEST FAILED)
• Equipment Malfunction on CEM (SELF TEST FAILED)
• Equipment Malfunction on XTRM (SELF TEST FAILED)
• Equipment Malfunction on TRM (SELF TEST FAILED)
• Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)
• Equipment Malfunction on CEM (RX FPGA FAILURE)
• Equipment Malfunction on CEM (TX FPGA FAILURE)
• Equipment Malfunction on CEM (CORREL FPGA FAILURE)

• Equipment Malfunction on XTRM (RX CHANNELIZER FAILURE)

• Equipment Malfunction on TRM (RX CHANNELIZER FAILURE)
• Equipment Malfunction on CCM (PLL OUT OF LOCK)
• Equipment Malfunction on XTRM (PLL OUT OF LOCK)
• Equipment Malfunction on TRM (PLL OUT OF LOCK)
• Equipment Malfunction on REMOTE RADIO HEAD (BBPD FPGA FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (DOWNLOADING FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (OUTPUT SPECTRUM OUTSIDE
SPECIFICATION)
• Equipment Malfunction on REMOTE RADIO HEAD (UNREADABLE MANUFACTURER
DATA)
• Equipment Malfunction on REMOTE RADIO HEAD (INVALID MANUFACTURER DATA)
• Equipment Malfunction on XTRM (TX PATH FAILURE)
• Equipment Malfunction on TRM (TX PATH FAILURE)
• Equipment Malfunction on CEM (UMTS TIME NOT SYNCHRONIZED)
• Equipment Malfunction on CCM (FILE SYSTEM ACCESS FAILURE)
• Equipment Malfunction on CEM (FILE SYSTEM ACCESS FAILURE)
• Equipment Malfunction on XTRM (FILE SYSTEM ACCESS FAILURE)
• Equipment Malfunction on TRM (FILE SYSTEM ACCESS FAILURE)
• Equipment Malfunction on CCM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE
SYSTEM)
• Equipment Malfunction on CEM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE
SYSTEM)
• Equipment Malfunction on XTRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE
FILE SYSTEM)
• Equipment Malfunction on TRM (UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE
SYSTEM)
• Equipment Malfunction on CCM (MIM ACCESS FAILURE)
• Equipment Malfunction on CEM (MIM ACCESS FAILURE)
• Equipment Malfunction on XTRM (MIM ACCESS FAILURE)
• Equipment Malfunction on TRM (MIM ACCESS FAILURE)
• Equipment Malfunction on XTRM (INVALID MANUFACTURER DATA)
• Equipment Malfunction on TRM (INVALID MANUFACTURER DATA)
• Equipment Malfunction on XTRM (UNREADABLE MANUFACTURER DATA)
• Equipment Malfunction on TRM (UNREADABLE MANUFACTURER DATA)
• Equipment Malfunction on CEM (PDCP FPGA FAILURE)

• Equipment Malfunction on CEM (CRCP FAILURE)

• Equipment Malfunction on CCM (DUPLEX DATA SYNCHRONIZATION FAILURE)
• Equipment Malfunction on XTRM (BBPD FPGA FAILURE)
• Equipment Malfunction on XTRM (CORDIC FPGA FAILURE)
• Equipment Malfunction on CEM (START ERROR)
• Equipment Malfunction on XTRM (START ERROR)
• Equipment Malfunction on DDM PAC (PA-TRM LINK)
• Equipment Malfunction on REMOTE RADIO HEAD (CORDIC FPGA FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (DDM RECONFIGURATION)
• Equipment Malfunction on REMOTE RADIO HEAD (GAIN CONTROL)
• Equipment Malfunction on REMOTE RADIO HEAD (MIM ACCESS FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (UNKNOWN HARDWARE
REFERENCE IN ACTIVE FILE SYSTEM)
• Equipment Malfunction on REMOTE RADIO HEAD (FILE SYSTEM ACCESS FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (TX PATH FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (LNA FAILED)
• Equipment Malfunction on REMOTE RADIO HEAD (VSWR FAILED)
• Equipment Malfunction on REMOTE RADIO HEAD (VSWR NOT PRESENT)
• Equipment Malfunction on REMOTE RADIO HEAD (CURRENT OVERLOAD)
• Equipment Malfunction on REMOTE RADIO HEAD (CANCELLATION LOOP)
• Equipment Malfunction on REMOTE RADIO HEAD (PLL OUT OF LOCK)
• Equipment Malfunction on REMOTE RADIO HEAD (RX CHANNELIZER FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (TX CHANNELIZER FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (SELF TEST FAILED)
• Equipment Malfunction on TRM (BBPD FPGA FAILURE)
• Equipment Malfunction on TRM (CORDIC FPGA FAILURE)
• Equipment Malfunction on REMOTE RADIO HEAD (DC VOLTAGE FAULT)
• Equipment Malfunction on REMOTE RADIO HEAD (BATTERY ON DISCHARGE)
• Equipment Malfunction on REMOTE RADIO HEAD (POWER SUPPLY FAILURE)
• Heating Or Ventilation Or Cooling System Problem on TRM (DTRM ASIC TEMPERATURE
ALARM)
• Heating Or Ventilation Or Cooling System Problem on XTRM (RTRM TEMPERATURE
ALARM)
• Heating Or Ventilation Or Cooling System Problem on TRM (RTRM TEMPERATURE
ALARM)
• Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM RF TEMPERATURE

ALARM)
• Heating Or Ventilation Or Cooling System Problem on TRM (DTRM RF TEMPERATURE
ALARM)
• Heating Or Ventilation Or Cooling System Problem on XTRM (DTRM ASIC
TEMPERATURE ALARM)
• Heating Or Ventilation Or Cooling System Problem on XTRM (TRM HIGH
TEMPERATURE WARNING)
• Heating Or Ventilation Or Cooling System Problem on TRM (TRM HIGH TEMPERATURE
WARNING)
• Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD
(TEMPERATURE OVERLOAD)
• Heating Or Ventilation Or Cooling System Problem on REMOTE RADIO HEAD (HIGH
TEMPERATURE)
• Input Output Device Error on EXTERNAL ALARM (EXTERNAL ALARM)
• Out Of Memory on XTRM (PROCESSOR OUT OF MEMORY)
• Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)
• Out Of Memory on REMOTE RADIO HEAD (PROCESSOR OUT OF MEMORY)
• Power Problem on REMOTE RADIO HEAD (DC CONVERTER SHUTDOWN)
• Power Problem on REMOTE RADIO HEAD (DC VOLTAGE REGULATION)
• Power Problem on REMOTE RADIO HEAD (RF OUTPUT OVERLOAD)
• Queue Size Exceeded on CCM (ALARM FIFO FULL)
• Receive Failure on CEM (RECEIVE PARITY ERROR ON HSSL)
• Receive Failure on XTRM (RECEIVE PARITY ERROR ON HSSL)
• Receive Failure on TRM (RECEIVE PARITY ERROR ON HSSL)
• Receive Failure on REMOTE RADIO HEAD (RECEIVE PARITY ERROR ON HSSL)
• Receive Failure on REMOTE RADIO HEAD (LOW RSSI)
• Receive Failure on TRM (LOW RSSI)
• Software Program Error on CCM (RESTART REQUESTED BY OMC-B)
• Software Program Error on CEM (RESTART REQUESTED BY OMC-B)
• Software Program Error on XTRM (RESTART REQUESTED BY OMC-B)
• Software Program Error on TRM (RESTART REQUESTED BY OMC-B)
• Software Program Error on CCM (RESTART REQUESTED BY NBAP)
• Software Program Error on CCM (RESTART REQUESTED BY TIL)
• Software Program Error on CEM (RESTART REQUESTED BY TIL)
• Software Program Error on XTRM (RESTART REQUESTED BY TIL)
• Software Program Error on TRM (RESTART REQUESTED BY TIL)

• Software Program Error on CCM (POWER ON)

• Software Program Error on CEM (POWER ON)
• Software Program Error on XTRM (POWER ON)
• Software Program Error on TRM (POWER ON)
• Software Program Error on CCM (RESTART DUE TO TIMEOUT CONNECTION)
• Software Program Error on CCM (RESTART FOR SOFTWARE UPGRADE)
• Software Program Error on CEM (RESTART FOR SOFTWARE UPGRADE)
• Software Program Error on XTRM (RESTART FOR SOFTWARE UPGRADE)
• Software Program Error on TRM (RESTART FOR SOFTWARE UPGRADE)
• Software Program Error on CCM (SOFTWARE ANOMALY)
• Software Program Error on CEM (SOFTWARE ANOMALY)
• Software Program Error on XTRM (SOFTWARE ANOMALY)
• Software Program Error on TRM (SOFTWARE ANOMALY)
• Software Program Error on CCM (SOFTWARE DUMP)
• Software Program Error on CEM (SOFTWARE DUMP)
• Software Program Error on XTRM (SOFTWARE DUMP)
• Software Program Error on TRM (SOFTWARE DUMP)
• Software Program Error on REMOTE RADIO HEAD (SOFTWARE DUMP)
• Software Program Error on REMOTE RADIO HEAD (SOFTWARE ANOMALY)
• Software Program Error on REMOTE RADIO HEAD (RESTART FOR SOFTWARE
UPGRADE)
• Software Program Error on REMOTE RADIO HEAD (POWER ON)
• Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY TIL)
• Software Program Error on REMOTE RADIO HEAD (RESTART REQUESTED BY
OMC-B)
• Timing Problem on CCM (TRANSMIT LOSS OF EVEN SECOND)
• Timing Problem on CCM (RFLINK FPGA: INPUT REALIGNMENT ERROR)
• Timing Problem on XTRM (NO RF CABLING TEST PERFORMED)
• Timing Problem on TRM (NO RF CABLING TEST PERFORMED)
• Transmitter Failure on CCM (TRANSMIT PARITY ERROR ON HSSL)
• Transmitter Failure on XTRM (INCORRECT RF CABLING)
• Transmitter Failure on TRM (INCORRECT RF CABLING)

5.2.1 Adapter Error on CEM (INVALID SLOT POSITION)
This alarm indicates that the slot position of the CEM/iCEM is not correct. Therefore the
CEM/iCEM cannot be managed.
CAUTION
The service is not guaranteed.
INVALID SLOT POSITION

BTS Type
• BTS 12010-1-700
• BTS 12020-1
Object Class Board
Equipment Type CEM
Severity MAJOR
Impact on BTS operation The service is not guaranteed.
Reason Hardware failure
The CEM/iCEM is located in a TRM only slot
(slot 11 in the BTS 12020 and the BTS 12010 -
700).
Remedial Action
• Check that the CEM/iCEM is in the correct
slot.
• Locate at correct slot.

5.2.2 Adapter Error on XTRM (INVALID SLOT POSITION)
CAUTION

BTS Type
• BTS 12010-1-700
• BTS 12020-1
Object Class Board
Equipment Type XTRM
Severity MAJOR
Impact on BTS operation
Reason
Remedial Action

5.2.3 Adapter Error on TRM (INVALID SLOT POSITION)
This alarm indicates that the slot position of TRM/iTRM is not correct and therefore the
TRM/iTRM in not managed.
CAUTION
Service is not possible with one TRM/iTRM. One frequency is lost
otherwise.

BTS Type
• BTS 12010-1-700
• BTS 12020-1
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation Service is not possible with one TRM/iTRM. One
frequency is lost otherwise.
Reason A TRM/iTRM is located in a CEM/iCEM only slot
(slot 1 in the BTS 12020 and the BTS 12010 -
700).
Remedial Action Check that the TRM/iTRM is in correct slot.

5.2.4 Adapter Error on XTRM (INCORRECT FREQUENCY BAND)
CAUTION
INCORRECT FREQUENCY BAND

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.5 Adapter Error on TRM (INCORRECT FREQUENCY BAND)
This alarm indicates that the RF module is not compatible with the frequency band requested
by the OMC-B.
Note: If all RF modules manage a frequency band that is different from the frequency band
configured by the OMC-B, the BTS generates another alarm: Configuration Or
Customization Error on BTS (CONFIGURATION FILE INCONSISTENT WITH
HARDWARE).
CAUTION
Out of service

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation Out of service


Reason Service is not possible with one TRM/iTRM. One
Remedial Action
• Check the frequency band of the TRM/iTRM
via the inventory of the TRM/iTRM.
• If the frequency band is incorrect, replace the
TRM module with one having the correct fre-
quency band. For more information on how
to replace the TRM, refer to UMTS BTS

5.2.6 Adapter Error on REMOTE RADIO HEAD (INCORRECT

FREQUENCY BAND)
CAUTION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Object Class BTSEquipment/Board
Equipment Type REMOTE RADIO HEAD
Severity MAJOR
Reason
Remedial Action

5.2.7 Adapter Error on REMOTE RADIO HEAD (VSWR LEVEL 3)
CAUTION
VSWR LEVEL 3
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

VSWR LEVEL 2
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action

VSWR LEVEL 1
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action

5.2.10 Adapter Error on OIM (INVALID SLOT POSITION)
CAUTION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Equipment Type OIM
Severity MAJOR
Reason
Remedial Action

5.2.11 Communications Protocol Error on CEM (CCM-CEM LINK)
This alarm indicates the loss of layer 3 between the CCM/iCCM and the CEM/iCEM.
CAUTION
The service is lost with one CEM/iCEM. The capacity is reduced
otherwise.
CCM-CEM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Event Type communications
Probable Cause communicationsProtocolError
Severity MAJOR
• The service is lost with one CEM/iCEM.
• The capacity is reduced otherwise.
Reason
• software failure

CCM-CEM LINK
Remedial Action
• Check that the CEM is present in the cabinet.
• Remove and reinsert the CEM. or more in-
formation on hardware replacement, refer to
• If the alarm persists, replace the CEM. For
more information on hardware replacement,
refer to UMTS BTS Hardware Maintenance
Guides
• If the alarm still persists after CEM replace-
ment, check the back panel then replace the
CCM. For more information on hardware re-
placement, refer to UMTS BTS Hardware
Maintenance Guides
• If the alarm persists, call the next level of
support.

5.2.12 Communications Protocol Error on XTRM (CCM-TRM

LINK)
CAUTION
CCM-TRM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.13 Communications Protocol Error on TRM (CCM-TRM LINK)
This alarm indicates a loss of the Layer 3 link between the CCM/iCCM and the TRM/iTRM.
CAUTION
The service is lost on one frequency.
CCM-TRM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation The service is lost on one frequency.
Reason
Remedial Action
• Check that the TRM is present in the cabinet.

CCM-TRM LINK
• Remove and reinsert the TRM. For more in-

formation on how to replace a TRM, refer to
• Inspect the CCM and TRM connections.
• If the alarm persists, replace the TRM. For
more information on how to replace a TRM,
Guides
• If the alarm still persists after the TRM re-
placement, check the back panel then re-
place the CCM. For more information on how
to replace a CCM, refer to UMTS BTS Hard-
ware Maintenance Guides
• If the problem is still present, call the next
level of support.

5.2.14 Communications Protocol Error on CCM

(UNACKNOWLEDGED ALARM)
This alarm indicates that an alarm has not been acknowledged by the OAM.
CAUTION
No impact
UNACKNOWLEDGED ALARM
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Impact on BTS operation No impact
Reason Communication protocol error between the OAM
and the BTS

UNACKNOWLEDGED ALARM
Remedial Action
• Reset the link between the OAM and the
BTS by executing the "Set OAM link Admin-
istrative State" command. For more informa-
tion on the command, refer to Access Net-
work OAM Commands (411-8111-512).
• Call the next level of support.

5.2.15 Communications Protocol Error on CCM (ATM INTERNAL

FAILURE)
This alarm indicates that the hardware failure is detected by ATM layer on the CCM/iCCM.
CAUTION
The ATM links are lost.
ATM INTERNAL FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Impact on BTS operation The ATM links are lost.
Remedial Action
• Reset CCM/iCCM by a reset command on
the board object on the OMC-B. For more in-

ATM INTERNAL FAILURE
formation on reset, refer to Access Network

OAM Commands (411-8111-512). OR reset
the CCM/iCCM by connecting to the TIL
formation on a reset through the TIL, refer to
BTS TIL Tool (411-8111-518).
• If the alarm persists, replace the CCM/iCCM.
For more information on hardware replace-
ment, refer to UMTS BTS Hardware Mainten-
ance Guides

5.2.16 Communications Protocol Error on CCM (CCM-CCM LINK)
This alarm indicates that the Layer3 link between the active iCCM and the passive iCCM is
lost.
CAUTION
No impact
CCM-CCM LINK
BTS Type
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Reason Communication error
Remedial Action
• If the problem disappears after several
minutes, this means that the iCCM has reset
itself automatically and no further action is
needed.
• Otherwise, check that both the CCM and iC-
CM are present in the cabinet through the

CCM-CCM LINK
OMC-B Shelf Level Display .

• If the problem persists, reset the passive iC-
CM by using the reset command on the
OMC-B board object. For more information
on reset, refer to Access Network OAM Com-
mands (411-8111-512). OR reset the iCCM
by connecting to the TIL through a remote
connection. For more information on a reset
through the TIL, refer to BTS TIL Tool
(411-8111-518).
• Remove and reinsert the iCCM. For more in-
formation on hardware replacement, refer to
the publication UMTS BTS Hardware Main-
tenance Guides
• If the alarm persists, replace the faulty iCCM.
ment, refer to the publication UMTS BTS
• If the alarm persists after the replacement of
the passive iCCM, replace the active iCCM.
For more information on replacing the CCM,
refer to the publication UMTS BTS Hardware
Maintenance Guides

5.2.17 Communications Protocol Error on REMOTE RADIO HEAD

(CCM-TRM LINK)
CAUTION
CCM-TRM LINK
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.18 Configuration Or Customization Error on CEM (NO CCP

AVAILABLE)
This alarm indicates that no Communication Control Ports (CCPs) could be allocated to this
CEM/iCEM.
This can happen when there are more CEMs in the BTS than CCP objects created by the
OMC-B.
CAUTION
NO CCP AVAILABLE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Event Type processing error
Probable Cause configurationOrCustomizationError
Severity MAJOR

NO CCP AVAILABLE
Reason
• configuration error
• customization error
Remedial Action
1. Check the CCP states and correct them if ne-
cessary
2. If there are not enough CCP ports, create a
CCP object online
3. If the alarm persists, perform a lock and un-
lock on the CEM/iCEM

5.2.19 Configuration Or Customization Error on CEM

(UNSUPPORTED EQUIPMENT)
CAUTION
UNSUPPORTED EQUIPMENT
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason
Remedial Action

5.2.20 Equipment Malfunction on XTRM (I2C ACCESS FAILURE)
CAUTION
I2C ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.21 Equipment Malfunction on TRM (I2C ACCESS FAILURE)
This error appears during access to the following modules:

• rTRX temperature sensor
• dTRX temperature sensor
• RX_channelizer
• TX_channelizer
• PLL
So the TRM/iTRM is not able to report the possible alarms of these modules.
CAUTION
The service is not possible if there is only one TRM/iTRM. One
I2C ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM

I2C ACCESS FAILURE

Severity MAJOR
• The service is not possible if there is only
one TRM/iTRM.
• One frequency is lost otherwise.
Remedial Action
• Reset by reset TRM/iTRM command on the
board object on the OMC-B. For more in-
OAM Commands (411-8111-512). OR Reset
the TRM/iTRM by connecting to the TIL
BTS TIL Tool (411-8111-518).
• If the problem persists, replace the TRM/
iTRM. For more information on how to re-
place a TRM, refer to UMTS BTS Hardware
Maintenance Guides

5.2.22 Equipment Malfunction on XTRM (TX CHANNELIZER

FAILURE)
CAUTION
TX CHANNELIZER FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.23 Equipment Malfunction on TRM (TX CHANNELIZER

FAILURE)
This alarm indicates that at least one of the six TX channelizers in the TRM/iTRM has failed.
CAUTION
The service is not possible if there is only one TRM/iTRM (one
sector). One frequency is lost otherwise.
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
one TRM/iTRM (one sector).

Remedial Action
• Reset TRM/iTRM by a reset command on the
TRM/iTRM by connecting to the TIL through
a remote connection. For more information
on a reset through the TIL, refer to BTS TIL
Tool (411-8111-518).
Maintenance Guides

5.2.24 Equipment Malfunction on CCM (SELF TEST FAILED)
This alarm indicates that at least one self-test has failed, during the CCM/iCCM start up. The
CCM/iCCM is not operational.
CAUTION
SELF TEST FAILED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Reason

SELF TEST FAILED

Remedial Action
BTS TIL Tool (411-8111-518).
ance Guides

5.2.25 Equipment Malfunction on CEM (SELF TEST FAILED)
This alarm indicates that the self-test failed, during the CEM/iCEM start up.
The CEM/iCEM is in the failed state.
CAUTION
The service is not possible if one CEM.
SELF TEST FAILED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Impact on BTS operation The service is not possible if one CEM.
Remedial Action
• Reset CEM/iCEM by a reset command on

SELF TEST FAILED

the CEM/iCEM by connecting to the TIL
BTS TIL Tool (411-8111-518).
• If the alarm persists, replace the CEM/iCEM.
For more information on replacement, refer
Guides

5.2.26 Equipment Malfunction on XTRM (SELF TEST FAILED)
CAUTION
SELF TEST FAILED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.27 Equipment Malfunction on TRM (SELF TEST FAILED)
This alarm indicates that the self-test failed during the TRM/iTRM startup.
The TRM has failed.
CAUTION
SELF TEST FAILED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation The service is not possible if there is only one
TRM/iTRM.
One frequency is lost otherwise.

SELF TEST FAILED

Remedial Action
Tool (411-8111-518).
• If the alarm persists, replace the TRM/iTRM.
For more information on how to replace a
TRM, refer to UMTS BTS Hardware Mainten-
ance Guides

5.2.28 Equipment Malfunction on CEM (UTOPIA FPGA FAILURE)
The UTOPIA FPGA of the CEM/iCEM has failed.
CAUTION
otherwise.
UTOPIA FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason
• hardware failure of the CEM/iCEM
• software error (saturation)

UTOPIA FPGA FAILURE

Remedial Action
BTS TIL Tool (411-8111-518).
Guides

5.2.29 Equipment Malfunction on CEM (RX FPGA FAILURE)
The RX FPGA of the CEM/iCEM has failed.
CAUTION
otherwise.
RX FPGA FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason

RX FPGA FAILURE
Remedial Action
• Reset CEM/iCEM by connecting to the TIL
BTS TIL Tool (411-8111-518).
Guides

5.2.30 Equipment Malfunction on CEM (TX FPGA FAILURE)
The TX FPGA of the CEM/iCEM has failed.
CAUTION
otherwise.
TX FPGA FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason

TX FPGA FAILURE
Remedial Action
BTS TIL Tool (411-8111-518).
Guides

5.2.31 Equipment Malfunction on CEM (CORREL FPGA FAILURE)
The CORREL FPGA of the CEM/iCEM has failed.
CAUTION
otherwise.
CORREL FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason

CORREL FPGA FAILURE

Remedial Action
BTS TIL Tool (411-8111-518).
Guides

5.2.32 Equipment Malfunction on XTRM (RX CHANNELIZER

FAILURE)
CAUTION
RX CHANNELIZER FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.33 Equipment Malfunction on TRM (RX CHANNELIZER

FAILURE)
This alarm indicates that at least one of the three RX channelizers in the TRM/iTRM has failed.
CAUTION
The service is not possible if there is only one TRM/iTRM (one
sector). One frequency is lost otherwise.
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
one TRM/iTRM (one sector).

Remedial Action
Tool (411-8111-518).
Maintenance Guides

5.2.34 Equipment Malfunction on CCM (PLL OUT OF LOCK)
This alarm indicates that one or more Phase Locked Loops (PLLs - TX PLL, RX PLL, 52fc
PLL, 32fc PLL, 13MHz PLL) of the CCM is in the failed state.
CAUTION
The service is not possible with one CCM. One frequency is lost
otherwise.
PLL OUT OF LOCK

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
• The service is not possible with one CCM.

PLL OUT OF LOCK

Remedial Action
• Wait for the persistence of the alarm at least
one minute
ance Guides

5.2.35 Equipment Malfunction on XTRM (PLL OUT OF LOCK)
CAUTION
PLL OUT OF LOCK

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.36 Equipment Malfunction on TRM (PLL OUT OF LOCK)
This alarm indicates that one or more PLLs (TX PLL, RX PLL, 52fc PLL, 32fc PLL, 13MHz
PLL) of the TRM/iTRM is in the failed state.
CAUTION
PLL OUT OF LOCK

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
one TRM/iTRM.

PLL OUT OF LOCK

Remedial Action
• If the alarm is cleared, call the next level of
support.
• If the alarm persists, reset TRM/iTRM by a
reset command on the board object on the
OMC-B. For more information on reset, refer
to Access Network OAM Commands
(411-8111-512). OR reset TRM/iTRM by con-
necting to the TIL through a remote connec-
tion. For more information on a reset through
the TIL, refer to BTS TIL Tool
(411-8111-518).
• If the alarm is always present, replace the
TRM/iTRM. For more information on how to
replace a TRM, refer to UMTS BTS Hard-

5.2.37 Equipment Malfunction on REMOTE RADIO HEAD (BBPD

FPGA FAILURE)
CAUTION
BBPD FPGA FAILURE

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.38 Equipment Malfunction on REMOTE RADIO HEAD

(DOWNLOADING FAILURE)
CAUTION
DOWNLOADING FAILURE
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(OUTPUT SPECTRUM OUTSIDE SPECIFICATION)
CAUTION
OUTPUT SPECTRUM OUTSIDE SPECIFICATION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(UNREADABLE MANUFACTURER DATA)
CAUTION
UNREADABLE MANUFACTURER DATA

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(INVALID MANUFACTURER DATA)
INVALID MANUFACTURER DATA

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action

5.2.42 Equipment Malfunction on XTRM (TX PATH FAILURE)
CAUTION
TX PATH FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.43 Equipment Malfunction on TRM (TX PATH FAILURE)
This alarm indicates a failure in the transmit path.
CAUTION
The service is reduced.
TX PATH FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation The service is reduced.
Reason
• TRM/MPCA module hardware failure
Remedial Action
• Search for MCPA module

TX PATH FAILURE
• Treat them if necessary.

• Inspect the RF cable between TRM/iTRM
and MCPA module.
Tool (411-8111-518).
• If the problem persists, replace the MCPA
module. For more information on how to re-
Maintenance Guides
• If the problem always persists, replace the
TRM/iTRM. For more information on how to

5.2.44 Equipment Malfunction on CEM (UMTS TIME NOT

SYNCHRONIZED)
This alarm indicates that a CEM/iCEM did not manage to synchronize with the UMTS TIME
generated by the CCM.
CAUTION
The service is lost with one CEM/iCEM.
UMTS TIME NOT SYNCHRONIZED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Impact on BTS operation The service is lost with one CEM/iCEM.

UMTS TIME NOT SYNCHRONIZED

Remedial Action
BTS TIL Tool (411-8111-518).
BTS TIL Tool (411-8111-518).
• Replace the CEM/iCEM. For more informa-
tion on replacement, refer to UMTS BTS
• Replace the CCM/iCCM. For more informa-

5.2.45 Equipment Malfunction on CCM (FILE SYSTEM ACCESS

FAILURE)
This alarm indicates that an error occurred while trying to access the data at the active or
passive file system of a CCM/iCCM.
CAUTION
Software download is not possible.
FILE SYSTEM ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Impact on BTS operation Software download is not possible.


Remedial Action
BTS TIL Tool (411-8111-518).
ance Guides

5.2.46 Equipment Malfunction on CEM (FILE SYSTEM ACCESS

FAILURE)
This alarm indicates that an error occurred while trying to access the data, the active or
passive file system of a CEM/iCEM.
CAUTION
Software download is not possible.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Impact on BTS operation Software download is not possible.


Remedial Action
BTS TIL Tool (411-8111-518).
Guides

5.2.47 Equipment Malfunction on XTRM (FILE SYSTEM ACCESS

FAILURE)
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.48 Equipment Malfunction on TRM (FILE SYSTEM ACCESS

FAILURE)
This alarm indicates an error whilst trying to access the data, the active or passive file system
of a TRM/iTRM.
CAUTION
Out of service

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation Out of service
Reason
• software download is not possible


Remedial Action
Tool (411-8111-518).
• If the alarm is persists, replace the TRM/
Maintenance Guides

5.2.49 Equipment Malfunction on CCM (UNKNOWN HARDWARE

This alarm indicates that the BTS has detected a CCM/iCCM with a hardware reference, which
is not declared in the file0 of the active software given by the OAM.
CAUTION
The service is lost with one CCM. The capacity is reduced
otherwise.
UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
• The service is lost with one CCM.


Remedial Action
• Check BTS software version at the OMC-B.
• If the software version is correct, replace the
CCM. For more information on hardware re-
Maintenance Guides
support.

5.2.50 Equipment Malfunction on CEM (UNKNOWN HARDWARE

This alarm indicates that the BTS has detected a CEM/iCEM with a hardware reference, which
CAUTION
otherwise.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR


Reason
Remedial Action
• Check the BTS software version at the OMC-
B.
CEM. For more information on replacement,
Guides
support.

5.2.51 Equipment Malfunction on XTRM (UNKNOWN HARDWARE

CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.52 Equipment Malfunction on TRM (UNKNOWN HARDWARE

This alarm indicates that the BTS has detected a TRM/iTRM with a hardware reference, which
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
one TRM/iTRM.


Remedial Action
• Check BTS software version at the OMC-B.
TRM. For more information on how to re-
Maintenance Guides

5.2.53 Equipment Malfunction on CCM (MIM ACCESS FAILURE)
This alarm indicates that a CCM/iCCM could not access its Module Information Memory (MIM),
which contains information used for software management.
CAUTION
MIM ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Remedial Action

MIM ACCESS FAILURE

BTS TIL Tool (411-8111-518).
ance Guides

5.2.54 Equipment Malfunction on CEM (MIM ACCESS FAILURE)
This alarm indicates that a CEM/iCEM could not access its Module Information Memory (MIM),
CAUTION
MIM ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Remedial Action

MIM ACCESS FAILURE

BTS TIL Tool (411-8111-518).
Guides

5.2.55 Equipment Malfunction on XTRM (MIM ACCESS FAILURE)
CAUTION
MIM ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.56 Equipment Malfunction on TRM (MIM ACCESS FAILURE)
This alarm indicates that a TRM/iTRM could not access its Module Information Memory (MIM),
CAUTION
MIM ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
TRM/iTRM.
One frequency is lost otherwise.

MIM ACCESS FAILURE

Remedial Action
Tool (411-8111-518).
Guides

5.2.57 Equipment Malfunction on XTRM (INVALID

MANUFACTURER DATA)

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity minor
Reason
Remedial Action

5.2.58 Equipment Malfunction on TRM (INVALID

MANUFACTURER DATA)
This alarm indicates that the manufacturer data commissioned for the TRM/iTRM is out of
range and therefore is not used by the BTS.
A default manufacturer data is used instead.
Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within a
same BTS.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity minor
Remedial Action Call the next level of support.

5.2.59 Equipment Malfunction on XTRM (UNREADABLE

MANUFACTURER DATA)

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity minor
Reason
Remedial Action

5.2.60 Equipment Malfunction on TRM (UNREADABLE

MANUFACTURER DATA)
This alarm indicates that one or more manufacturer data for the TRM/iTRM is not read. Default
data is used instead.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity minor
Reason Manufacturer's data on module is unreadable
Remedial Action
• Check if there is a Equipment Malfunction on
DDM (DDM-TRM LINK).
• Treat it if necessary.
• If the alarm persists, reset the BTS by a reset
command on the board object on the OMC-
B. For more information on reset, refer to Ac-
cess Network OAM Commands

(411-8111-512). OR reset the BTS by con-

(411-8111-518).
• If the alarm persists, replace the Tx Splitter.
For more information on how to replace a Tx
Splitter, refer to UMTS BTS Hardware Main-
tenance Guides

5.2.61 Equipment Malfunction on CEM (PDCP FPGA FAILURE)
This alarm indicates that the Preamble Detector Co Processor (PDCP) FPGA of the CEM is in
failure.
CAUTION
The service is not possible if there is only one iCEM.
PDCP FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
iCEM.
Reason Hardware Failure

PDCP FPGA FAILURE

Remedial Action
• Reset iCEM by a reset command on the
the iCEM by connecting to the TIL through a
remote connection. For more information on
a reset through the TIL, refer to BTS TIL Tool
(411-8111-518).
• If the alarm persists, replace the iCEM. For

5.2.62 Equipment Malfunction on CEM (CRCP FAILURE)
This alarm indicates that the Chip Rate Co Processor (CRCP) of the CEM is in failure.
CAUTION
The service is not possible if there is only one iCEM.
CRCP FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
iCEM.
Reason Hardware Failure
Remedial Action
• Reset iCEM by a reset command on the

CRCP FAILURE

the iCEM by connecting to the TIL through a
(411-8111-518).
• If the alarm persists, replace the iCEM. For

5.2.63 Equipment Malfunction on CCM (DUPLEX DATA

SYNCHRONIZATION FAILURE)
The active iCCM did not manage to update some data to the passive iCCM. The result is that
the passive iCCM is not synchronized with the same configuration data as the active iCCM.
CAUTION
The result is that the passive iCCM is not synchronized with the
same configuration data as the active iCCM.
DUPLEX DATA SYNCHRONIZATION FAILURE

BTS Type
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Impact on BTS operation The result is that the passive iCCM is not syn-
chronized with the same configuration data as
the active iCCM.
Reason The active iCCM did not manage to update some
data to the passive iCCM

DUPLEX DATA SYNCHRONIZATION FAILURE

Remedial Action
• If the alarm persists, reset the passive iCCM.
DO NOT RESET the active iCCM. Reset the
iCCM by a reset command on the board ob-
reset, refer to Access Network OAM Com-
mands (411-8111-512). OR reset the iCCM
by connecting to the TIL through a remote
connection. For more information on a reset
(411-8111-518).
• If a switch over occurs, redo a build. For
more information on the build command,
refer to Access Network OAM Commands
(411-8111-512).
• If the alarm persists, replace the passive iC-
CM. For more information on hardware re-
Maintenance Guides

5.2.64 Equipment Malfunction on XTRM (BBPD FPGA FAILURE)
CAUTION
BBPD FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.65 Equipment Malfunction on XTRM (CORDIC FPGA

FAILURE)
CAUTION
CORDIC FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.66 Equipment Malfunction on CEM (START ERROR)
This alarm indicates an error at the start of the CEM/iCEM. Particularly when starting one of
the Digital Signal Processors (DSPs) or FPGAs.
CAUTION
START ERROR
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason

START ERROR
Remedial Action
BTS TIL Tool (411-8111-518).
Guides
• If the problem persists, call the next level of
support.

5.2.67 Equipment Malfunction on XTRM (START ERROR)
CAUTION
START ERROR
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.68 Equipment Malfunction on DDM PAC (PA-TRM LINK)
CAUTION
PA-TRM LINK
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Equipment Type DDM PAC
Severity MAJOR
Reason
Remedial Action


(CORDIC FPGA FAILURE)
CAUTION
CORDIC FPGA FAILURE

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.70 Equipment Malfunction on REMOTE RADIO HEAD (DDM

RECONFIGURATION)
DDM RECONFIGURATION
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action

5.2.71 Equipment Malfunction on REMOTE RADIO HEAD (GAIN

CONTROL)
CAUTION
GAIN CONTROL
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.72 Equipment Malfunction on REMOTE RADIO HEAD (MIM

ACCESS FAILURE)
CAUTION
MIM ACCESS FAILURE

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(UNKNOWN HARDWARE REFERENCE IN ACTIVE FILE SYSTEM)
CAUTION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.74 Equipment Malfunction on REMOTE RADIO HEAD (FILE

SYSTEM ACCESS FAILURE)
CAUTION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.75 Equipment Malfunction on REMOTE RADIO HEAD (TX

PATH FAILURE)
CAUTION
TX PATH FAILURE
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.76 Equipment Malfunction on REMOTE RADIO HEAD (LNA

FAILED)
CAUTION
LNA FAILED
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.77 Equipment Malfunction on REMOTE RADIO HEAD (VSWR

FAILED)
VSWR FAILED
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action

5.2.78 Equipment Malfunction on REMOTE RADIO HEAD (VSWR

NOT PRESENT)
VSWR NOT PRESENT

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action


(CURRENT OVERLOAD)
CAUTION
CURRENT OVERLOAD
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(CANCELLATION LOOP)
CAUTION
CANCELLATION LOOP
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.81 Equipment Malfunction on REMOTE RADIO HEAD (PLL

OUT OF LOCK)
CAUTION
PLL OUT OF LOCK

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.82 Equipment Malfunction on REMOTE RADIO HEAD (RX

CHANNELIZER FAILURE)
CAUTION
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.83 Equipment Malfunction on REMOTE RADIO HEAD (TX

CHANNELIZER FAILURE)
CAUTION
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.84 Equipment Malfunction on REMOTE RADIO HEAD (SELF

TEST FAILED)
CAUTION
SELF TEST FAILED

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.85 Equipment Malfunction on TRM (BBPD FPGA FAILURE)
BBPD FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-600
• BTS 12010-1-700
• BTS 12010-2
• BTS 12020-1
• BTS 12020-2
• BTS 18010
• BTS 18020
• BTS 12110
Object Class Board
Equipment Type TRM
Severity minor
Reason
Remedial Action

5.2.86 Equipment Malfunction on TRM (CORDIC FPGA FAILURE)
CORDIC FPGA FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-600
• BTS 12010-1-700
• BTS 12010-2
• BTS 12020-1
• BTS 12020-2
• BTS 18010
• BTS 18020
• BTS 12110
Object Class Board
Equipment Type TRM
Severity minor
Reason
Remedial Action

5.2.87 Equipment Malfunction on REMOTE RADIO HEAD (DC

VOLTAGE FAULT)
CAUTION
DC VOLTAGE FAULT
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Object Class BTSEquipment
Severity MAJOR
Reason
Remedial Action


(BATTERY ON DISCHARGE)
CAUTION
BATTERY ON DISCHARGE
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(POWER SUPPLY FAILURE)
CAUTION
POWER SUPPLY FAILURE

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.90 Heating Or Ventilation Or Cooling System Problem on TRM

(DTRM ASIC TEMPERATURE ALARM)
This alarm indicates a temperature higher than 70°C in the dTRX part of the TRM/iTRM. This
abnormal temperature is detected by the temperature sensor located near the ASIC.
When the temperature falls below 60°C, the alarm disappears.
CAUTION
DTRM ASIC TEMPERATURE ALARM

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Event Type environmental
Probable Cause heatingOrVentilationOrCoolingSystemProblem
Severity MAJOR
one TRM/iTRM.


Reason
• environmental problem
Remedial Action
• Search for environmental problems: ambient
temperature, cooling system.
• If there is no environmental problem, replace
the TRM. For more information on how to re-
Maintenance Guides

5.2.91 Heating Or Ventilation Or Cooling System Problem on

XTRM (RTRM TEMPERATURE ALARM)
CAUTION
RTRM TEMPERATURE ALARM

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action


(RTRM TEMPERATURE ALARM)
This alarm indicates a temperature higher than 80°C in the rTRX part of the TRM/iTRM.
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
one TRM/iTRM.


Reason
Remedial Action
the TRM. For more information on how to re-
Maintenance Guides


XTRM (DTRM RF TEMPERATURE ALARM)
CAUTION
DTRM RF TEMPERATURE ALARM

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action


(DTRM RF TEMPERATURE ALARM)
This alarm indicates that there is a temperature higher than 80°C in the dTRX part of the
TRM/iTRM. This abnormal temperature is detected by the temperature sensor located near the
RF power supply.
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR

one TRM/iTRM.
Reason
Remedial Action
• If there are no environmental problems, re-
place the TRM. For more information on how
to replace a TRM, refer to UMTS BTS Hard-


XTRM (DTRM ASIC TEMPERATURE ALARM)
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action


XTRM (TRM HIGH TEMPERATURE WARNING)
TRM HIGH TEMPERATURE WARNING

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity minor
Reason
Remedial Action


(TRM HIGH TEMPERATURE WARNING)
This alarm indicates a temperature higher than 65°C in the dTRX part of the TRM/iTRM.
Abnormal temperature is detected by the temperature sensor located near the RF power
supply.
There is no impact on the TRM/iTRM.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity minor
Remedial Action
• Search for other cooling system failure:
iDACS, SDACS, fan, ICU, or MCU in COOL-
ING SYSTEM ALARMS


• Check the external temperature of the BTS.
• If the problem persists, replace the TRM. For
more information on how to replace a TRM,
Guides


REMOTE RADIO HEAD (TEMPERATURE OVERLOAD)
CAUTION
TEMPERATURE OVERLOAD
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


REMOTE RADIO HEAD (HIGH TEMPERATURE)
HIGH TEMPERATURE
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action

5.2.100 Input Output Device Error on EXTERNAL ALARM

(EXTERNAL ALARM)
EXTERNAL ALARM
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Equipment Type EXTERNAL ALARM
Probable Cause inputOutputDeviceError
Severity minor
Reason
Remedial Action

5.2.101 Out Of Memory on XTRM (PROCESSOR OUT OF

MEMORY)
CAUTION
PROCESSOR OUT OF MEMORY

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Probable Cause outOfMemory
Severity MAJOR
Reason
Remedial Action

5.2.102 Out Of Memory on TRM (PROCESSOR OUT OF MEMORY)
This alarm indicates that available free memory is less than 5%.
CAUTION
No impact

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Reason Software failure
Remedial Action


Tool (411-8111-518).
support.

5.2.103 Out Of Memory on REMOTE RADIO HEAD (PROCESSOR

OUT OF MEMORY)
CAUTION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.104 Power Problem on REMOTE RADIO HEAD (DC

CONVERTER SHUTDOWN)
CAUTION
DC CONVERTER SHUTDOWN
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Probable Cause powerProblem
Severity MAJOR
Reason
Remedial Action

5.2.105 Power Problem on REMOTE RADIO HEAD (DC VOLTAGE

REGULATION)
CAUTION
DC VOLTAGE REGULATION
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.106 Power Problem on REMOTE RADIO HEAD (RF OUTPUT

OVERLOAD)
RF OUTPUT OVERLOAD
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity minor
Reason
Remedial Action

5.2.107 Queue Size Exceeded on CCM (ALARM FIFO FULL)
This alarm indicates that the internal alarm queue of the BTS is full.
CAUTION
No impact
ALARM FIFO FULL

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Event Type quality of service
Probable Cause queueSizeExceeded
Severity MAJOR
Reason
• cycling alarm
• overloading on the OAM
Remedial Action

ALARM FIFO FULL

BTS TIL Tool (411-8111-518).
ance Guides

5.2.108 Receive Failure on CEM (RECEIVE PARITY ERROR ON

HSSL)
The number of parity errors received by the CCM/iCCM, on the HSSL link from the
CEM/iCEM, is too high. This alarm appears in conjunction with the Communications Protocol
Error on CEM (CCM-CEM LINK).
CAUTION
otherwise.
RECEIVE PARITY ERROR ON HSSL

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Probable Cause receiveFailure
Severity MAJOR


Reason
• software failure in the CCM/iCCM
Remedial Action
• Check if the alarm is transient: an end of
alarm appears. If the alarm is transient, call
the next level of support.
• If the alarm is not transient, reset CEM/iCEM
by a reset command on the board object on
the OMC-B. For more information on reset,
(411-8111-512). OR reset the CEM/iCEM by
connecting to the TIL through a remote con-
nection. For more information on a reset
(411-8111-518).
• If the alarm persists, reset CCM by a reset
(411-8111-512). OR reset the CCM by con-
(411-8111-518).
Guides

5.2.109 Receive Failure on XTRM (RECEIVE PARITY ERROR ON

HSSL)
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.110 Receive Failure on TRM (RECEIVE PARITY ERROR ON

HSSL)
The number of parity errors received by the CCM, on the HSSL link from the TRM/iTRM, is too
high.
This alarm appears in conjunction with the Communications Protocol Error on TRM
(CCM-TRM LINK).
CAUTION
The service is lost with one TRM/iTRM. The capacity is reduced
otherwise.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
• The service is lost with one TRM/iTRM.


Reason
• CCM/TRM hardware failure
Remedial Action
• Check if the alarm is transient: an end of fault
appears. If the alarm is transient, call the
next level of support.
• If the alarm is not transient, reset the TRM/
iTRM by a reset command on the board ob-
reset, refer toAccess Network OAM Com-
mands (411-8111-512). OR Reset TRM/
iTRM by connecting to the TIL through a re-
(411-8111-518).
• If the alarm persists, reset the CCM/iCCM by
a reset command on the board object on the
toAccess Network OAM Commands
(411-8111-512). OR reset the CCM/iCCM by
(411-8111-518).
TRM, refer to UMTS BTS Hardware Mainten-
ance Guides
• If the problem is always present, replace the
CCM/iCCM. For more information on how to

5.2.111 Receive Failure on REMOTE RADIO HEAD (RECEIVE

PARITY ERROR ON HSSL)
CAUTION

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.2.112 Receive Failure on REMOTE RADIO HEAD (LOW RSSI)
LOW RSSI
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Probable Cause receiverFailure
Severity minor
Reason
Remedial Action

5.2.113 Receive Failure on TRM (LOW RSSI)
This alarm indicates that low received power at antenna level.
LOW RSSI
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-600
• BTS 12010-1-700
• BTS 12010-2
• BTS 12020-1
• BTS 12020-2
• BTS 18010
• BTS 18020
• BTS 12110
Object Class Board
Equipment Type TRM
Probable Cause receiverFailure
Severity minor
Impact on BTS operation Possible service degradation
Reason Low received power at antenna level
Remedial Action
• Check all connectors
• Check the correct pluggin and tightening of
the cables on receive (RX) chain. If neces-
sary, replace it
• Check all connectors on the TRM. If dam-
aged, replace it. For more information on re-
Maintenance Guides.


5.2.114 Software Program Error on CCM (RESTART REQUESTED

BY OMC-B)
This alarm indicates that the CCM/iCCM has restarted following a reset by the OMC-B.
RESTART REQUESTED BY OMC-B

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Probable Cause softwareProgramError
Severity warning
Reason Service was interrupted but is now restored.
Remedial Action No particular action required

5.2.115 Software Program Error on CEM (RESTART REQUESTED

BY OMC-B)
This alarm indicates that the CEM/iCEM has restarted. This is due to a lock and unlock action
by the OMC-B or a reset of the CEM/iCEM.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity warning
Reason softwareProgramError on CEM: a lock and un-
lock action by the OMC-B or a reset of the CEM/
iCEM

5.2.116 Software Program Error on XTRM (RESTART

REQUESTED BY OMC-B)

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity warning
Reason
Remedial Action

5.2.117 Software Program Error on TRM (RESTART REQUESTED

BY OMC-B)
This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart has
been requested by the OMC-B. The OMC-B action is locked and unlocked.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity warning
Remedial Action No particular action is required.


BY NBAP)
This alarm indicates that the BOARD has restarted and that the cause of the restart is the
NBAP (Node B Application Part) RESET REQUEST message received from the Nortel UMTS
RNC.
RESTART REQUESTED BY NBAP

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity warning


BY TIL)
This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is the
TIL.
RESTART REQUESTED BY TIL

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity warning

5.2.120 Software Program Error on CEM (RESTART REQUESTED

BY TIL)
This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is the
TIL.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity warning
Reason softwareProgramError on CEM: the CEM/iCEM
has restarted and that the cause of the restart is
the TIL

5.2.121 Software Program Error on XTRM (RESTART

REQUESTED BY TIL)

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity warning
Reason
Remedial Action

5.2.122 Software Program Error on TRM (RESTART REQUESTED

BY TIL)
This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart has
been requested by the TIL.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity warning

5.2.123 Software Program Error on CCM (POWER ON)
This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is a
power on.
POWER ON
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity warning
Remedial Action No particular action requried

5.2.124 Software Program Error on CEM (POWER ON)
This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is a
power on.
POWER ON
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity warning
a power on

5.2.125 Software Program Error on XTRM (POWER ON)
POWER ON
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity warning
Reason
Remedial Action

5.2.126 Software Program Error on TRM (POWER ON)
This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart is a
power on.
POWER ON
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity warning

5.2.127 Software Program Error on CCM (RESTART DUE TO

TIMEOUT CONNECTION)
This alarm indicates that the BOARD has restarted and that the cause of the restart is a
connection time-out with the OMC-B, the TIL and the Nortel UMTS RNC.
Note: The value of the timer before time-out is given by the OMC-B in the
iubLossTimeOut parameter (BTSEquipment Object).
RESTART DUE TO TIMEOUT CONNECTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity warning

5.2.128 Software Program Error on CCM (RESTART FOR

SOFTWARE UPGRADE)
This alarm indicates that the CCM/iCCM has restarted and that the cause of the restart is the
activation of a software load.
RESTART FOR SOFTWARE UPGRADE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity warning
Reason Normal reset following software activation

5.2.129 Software Program Error on CEM (RESTART FOR

SOFTWARE UPGRADE)
This alarm indicates that the CEM/iCEM has restarted and that the cause of the restart is the

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity warning
the activation of a software load

5.2.130 Software Program Error on XTRM (RESTART FOR

SOFTWARE UPGRADE)

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity warning
Reason
Remedial Action

5.2.131 Software Program Error on TRM (RESTART FOR

SOFTWARE UPGRADE)
This alarm indicates that the TRM/iTRM has restarted and that the cause of the restart is the

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity warning

5.2.132 Software Program Error on CCM (SOFTWARE ANOMALY)
This alarm indicates that the software is failed on the CCM/iCCM.
CAUTION
SOFTWARE ANOMALY
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Remedial Action
• Reset CCM/iCCM by the reset command on

SOFTWARE ANOMALY

formation on a reset through the TIL com-
mand, refer to BTS TIL Tool (411-8111-518).

5.2.133 Software Program Error on CEM (SOFTWARE ANOMALY)
This alarm indicates that the software has failed on the CEM/iCEM.
CAUTION
SOFTWARE ANOMALY
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity MAJOR
Reason A normal reset following software activation
Remedial Action

SOFTWARE ANOMALY

BTS TIL Tool (411-8111-518).

5.2.134 Software Program Error on XTRM (SOFTWARE

ANOMALY)
CAUTION
SOFTWARE ANOMALY
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.135 Software Program Error on TRM (SOFTWARE ANOMALY)
This alarm indicates that a software anomaly on a specific TRM/iTRM.
CAUTION
The service is not guaranteed
SOFTWARE ANOMALY
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
Impact on BTS operation The service is not guaranteed

5.2.136 Software Program Error on CCM (SOFTWARE DUMP)
The alarm indicates that the CCM/iCCM has restarted. The manufacturer information provides
internal information that can be used to identify the reason of the restart.
SOFTWARE DUMP
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity warning
Impact on BTS operation No impact, only during the CCM/iCCM restart
Reason The CCM/iCCM is restarting. Service was inter-
rupted because of trap and is now restored

5.2.137 Software Program Error on CEM (SOFTWARE DUMP)
The alarm indicates that the CEM/iCEM has restarted. The manufacturer information provides
SOFTWARE DUMP
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CEM
Severity warning
Impact on BTS operation No impact only during the CEM/iCEM restart
Reason The CEM/iCEM restarts.

5.2.138 Software Program Error on XTRM (SOFTWARE DUMP)
SOFTWARE DUMP
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity warning
Reason
Remedial Action

5.2.139 Software Program Error on TRM (SOFTWARE DUMP)
The alarm indicates that the TRM/iTRM has restarted. The manufacturer information provides
SOFTWARE DUMP
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity warning
Impact on BTS operation No impact only during the TRM/iTRM restart.
Reason The TRM/iTRM restarts.

5.2.140 Software Program Error on REMOTE RADIO HEAD

(SOFTWARE DUMP)
SOFTWARE DUMP
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action


(SOFTWARE ANOMALY)
CAUTION
SOFTWARE ANOMALY
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action


(RESTART FOR SOFTWARE UPGRADE)

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action


(POWER ON)
POWER ON
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action


(RESTART REQUESTED BY TIL)

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action


(RESTART REQUESTED BY OMC-B)

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action

5.2.146 Timing Problem on CCM (TRANSMIT LOSS OF EVEN

SECOND)
This alarm indicates that the CCM/iCCM has failed to transmit the even second to the
CEM/iCEM and the Transmitter Receiver Module (TRM).
CAUTION
TRANSMIT LOSS OF EVEN SECOND

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Probable Cause timingProblem
Severity MAJOR
Reason Software failure in the CCM/iCCM

TRANSMIT LOSS OF EVEN SECOND

Remedial Action
• If the alarm is not transient, reset CCM/iCCM
by reset command on the board object on the
(411-8111-518).
ance Guides

5.2.147 Timing Problem on CCM (RFLINK FPGA: INPUT

REALIGNMENT ERROR)
This alarm indicates a FPGA failure in R link or F link of the CCM/iCCM.
CAUTION
RFLINK FPGA: INPUT REALIGNMENT ERROR

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Severity MAJOR
Remedial Action

RFLINK FPGA: INPUT REALIGNMENT ERROR

by a reset command on the board object on
the OMC-B. For more information on reset,
(411-8111-518).
ance Guides

5.2.148 Timing Problem on XTRM (NO RF CABLING TEST

PERFORMED)
CAUTION
NO RF CABLING TEST PERFORMED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Severity MAJOR
Reason
Remedial Action

5.2.149 Timing Problem on TRM (NO RF CABLING TEST

PERFORMED)
This alarm indicates that the RF cabling test, which is used by the BTS to detect how it is RF
cabled, is not be performed.
CAUTION
The service is not possible if there is only one TRM/iTRM.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Severity MAJOR
TRM/iTRM.
Reason
• TRM/iTRM has been hot plugged-in on the

BTS (TRM/iTRM detected after BTS startup

phase)
• no TRM/iTRM supervises the DDM
Remedial Action
• Check if the Equipment Malfunction on BTS
(NO DDM SUPERVISION).
• Reset the BTS by a reset command on the
(411-8111-518).
• Check if there is at least a DDM present.
• Inspect the connection between TRM/iTRM
and DDM.
(411-8111-518).

5.2.150 Transmitter Failure on CCM (TRANSMIT PARITY ERROR

ON HSSL)
The number of transmit parity errors detected on the HSSL link between CCM/iCCM and
CEM/TRM is too high.
CAUTION
TRANSMIT PARITY ERROR ON HSSL

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type CCM
Probable Cause transmitFailure
Severity MAJOR
Reason
• hardware failure of the CCM/iCCM, the CEM/
iCEM and the TRM

TRANSMIT PARITY ERROR ON HSSL
• software failure in the CCM/iCCM

Remedial Action
by using the reset command on the OMC-B
boardobject. For more information on reset,
nection. For more information on a reset by a
TIL command, refer to BTS TIL Tool
(411-8111-518).
ance Guides
• If the alarm still persists, replace the CEM/
iCEM and the TRM/iTRM. For more informa-
tion on hardware replacement, refer to UMTS
BTS Hardware Maintenance Guides

5.2.151 Transmitter Failure on XTRM (INCORRECT RF CABLING)
CAUTION
INCORRECT RF CABLING
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type XTRM
Probable Cause transmitterFailure
Severity MAJOR
Reason
Remedial Action

5.2.152 Transmitter Failure on TRM (INCORRECT RF CABLING)
This alarm indicates that at Startup, the BTS detected an incorrect TX RF cabling.
CAUTION
The service is not possible if there is only one TRM/iTRM.
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class Board
Equipment Type TRM
Probable Cause transmitterFailure
Severity MAJOR
TRM/iTRM.
Reason Incorrect wiring
Remedial Action
• Check MCPA module is ON.


(411-8111-518).
• Inspect RF cables between TRM/iTRM,
MCPA module, and DDM.

5.3 BTS CELL ALARMS
The alarms detailed below are generated by the BTS CELL.

• Configuration Or Customization Error on LOCAL CELL (BTS INCORRECTLY EQUIPPED)
• Equipment Malfunction on LOCAL CELL (DOWNLINK SIGNAL TOO LOW)

5.3.1 Configuration Or Customization Error on LOCAL CELL (BTS

INCORRECTLY EQUIPPED)
This alarm indicates that the configuration of the BTS is not consistent with the hardware
detected by the BTS. The alarm is generated on reception of the Iub cell setup request.
CAUTION
The corresponding cell is not used.
BTS INCORRECTLY EQUIPPED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class BTSCell
Equipment Type LOCAL CELL
Severity MAJOR
Impact on BTS operation The corresponding cell is not used.
Reason BTS configuration error

BTS INCORRECTLY EQUIPPED

Remedial Action
• Check the BTS configuration at the Opera-
tion and Maintenance Center dedicated to
node B (OMC-B) and compare it with the list
of modules reported by the BTS.
• Check that the RF wiring is correct by con-
necting to the Local Installation Terminal
(TIL) on site. For more information on how to
perform the check, refer to BTS TIL Tool
(411-8111-518).
• Call next level of support.

5.3.2 Equipment Malfunction on LOCAL CELL (DOWNLINK

SIGNAL TOO LOW)
This alarm is reported when the TRM module detects, after confirmation, a baseband signal
having too low power or none at all.
CAUTION
The cell is not operational
DOWNLINK SIGNAL TOO LOW

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class BTSCell
Equipment Type LOCAL CELL
Severity MAJOR
Impact on BTS operation The cell is not operational
Reason Reported when the TRM module detects, after
confirmation, a baseband signal having too low

DOWNLINK SIGNAL TOO LOW
power or none at all.

Remedial Action The only way to clear the alarm is to reset the
TRM or CCM modules.If the problem persists,
change the CCU. If the problem still remains,
contact Global Product Support for further assist-
ance.

5.4 BTS EQUIPMENT ALARMS
The alarms detailed below are generated by the BTS EQUIPMENT.

• Adapter Error on BTS (I&C INCONSISTENT WITH HARDWARE)
• Adapter Error on BTS (INVALID MIXITY)
• Communications Protocol Error on TC LINK (CELL DROPPED)
• Configuration Or Customization Error on BTS (INVALID CONFIGURATION DATA)
• Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT
WITH HARDWARE)
• Configuration Or Customization Error on BTS (CONFIGURATION FILE INCONSISTENT
WITH I&C)
• Configuration Or Customization Error on BTS (FALLBACK TO PREVIOUS I&C DATA)
• Configuration Or Customization Error on BTS (ALARM MASK INCONSISTENT WITH
HARDWARE)
• Configuration Or Customization Error on BTS (CARRIER ACTIVATION NOT
SUPPORTED)
• Configuration Or Customization Error on BTS (NOT ENOUGH HSDPA RESOURCE)
• Enclosure Door Open on DOOR CONTACT (DOOR OPEN)
• Enclosure Door Open on BATTERY CABINET (BATTERY DOOR)
• Equipment Malfunction on TRIPA PALLET (PA NOT PRESENT)
• Equipment Malfunction on MCPA (PA NOT PRESENT)
• Equipment Malfunction on GPSAM (SIM/I2M DALLAS ACCESS FAILURE)
• Equipment Malfunction on BTS (NO DDM SUPERVISION)
• Equipment Malfunction on BOARD (UNKNOWN BOARD DETECTED)
• Input Device Error on BTS (TIL CONNECTION)
• Input Device Error on USER SYSTEM (USER ALARM)
• Input Device Error on EXTERNAL ALARM (EXTERNAL ALARM)
• Loss Of Signal on BTS SYNCHRONISATION (SYN NOT LOCKED TO THE NETWORK)
• Threshold Crossed on BTS (CALLP TEST RESULT)

5.4.1 Adapter Error on BTS (I&C INCONSISTENT WITH

HARDWARE)
This alarm indicates that there is a discrepancy between the number of slots in digital shelf
and the BTS packaging.
I&C INCONSISTENT WITH HARDWARE

BTS Type
• BTS 12020-2
• BTS 18020
Equipment Type BTS
Severity minor
Impact on BTS operation BTS is incorrectly configured.
Reason There is a discrepancy between the number of
slots populated in the digital shelf and those pop-
ulated during the BTS packaging operation.
Note: There are six slots for the BTS
18020 and ten slots for the BTS 12020-2.
Remedial Action Change the BTS packaging in ISC using the TIL
tool.

5.4.2 Adapter Error on BTS (INVALID MIXITY)
This alarm indicates that the tri-PA modules are incompatible with TRM, iTRM and MCPA
modules.
CAUTION
On receiving this alarm, all affected BTS cells are considered
disabled.
INVALID MIXITY
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity MAJOR
Impact on BTS operation On receiving this alarm, all affected BTS cells
are considered disabled.
Reason The tri-PA modules are incompatible with TRM,
iTRM and MCPA modules. The alarm will be
raised if a tri-PA module is detected in the same

INVALID MIXITY
installation as a TRM, iTRM or MCPA module.

Remedial Action Correct the installation by replacing the appropri-
ate cards. Refer to theUMTS BTS Hardware
Maintenance Guides for assistance with this re-
medial action.

5.4.3 Communications Protocol Error on TC LINK (CELL

DROPPED)
The number of cells dropped by the BTS on an external Transmission Convergence (TC) is
too high.
CAUTION
CELL DROPPED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TC LINK
Severity MAJOR
Reason
• Asynchronous Transfer Mode (ATM) config-
uration problem

CELL DROPPED
Remedial Action Check the ATM configuration of the Virtual Chan-
nel Connection (VCC) on the Nortel UMTS Radio
Network Controller (RNC) side.

5.4.4 Configuration Or Customization Error on BTS (INVALID

CONFIGURATION DATA)
This alarm indicates that the configuration of the BTS is not valid.
CAUTION
The service is not possible.
INVALID CONFIGURATION DATA

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity CRITICAL
Impact on BTS operation The service is not possible.
Reason Configuration error


5.4.5 Configuration Or Customization Error on BTS

(CONFIGURATION FILE INCONSISTENT WITH HARDWARE)
The alarm indicates that the Operation Administration and Maintenance (OAM) configuration of
the BTS is not compatible with the hardware configuration which is detected on the BTS.
CAUTION
The configuration of the BTS is not operational.
CONFIGURATION FILE INCONSISTENT WITH HARDWARE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity CRITICAL
Impact on BTS operation The configuration of the BTS is not operational.
Reason
• The BTS hardware configuration is Omni

Transmit-Sectorial Receive (OTSR) -

respectively Sectorial Transmit Sectorial Re-
ceive (STSR)- and the OMC-B indicates a
STSR (respectively OTSR) configuration in-
stead.
The MCPA of the BTS can only be managed in
30W mode (case of BTS 1020 or case of BTS
6020 containing 3 MPCA) and the OMC-B indic-
ates a 45 W configuration.
Remedial Action
• Check the BTS configuration at the OMC-B.
• Check the BTS 6020 and BTS 1020 maxim-
umPowerAmplification parameter through
the Object Editor window (30 W only) at the
OMC-B. For more information on paramet-
ers, refer to Access Network OAM Com-
mands (411-8111-512).
• Check the Data Request Form (DRF) para-
meters. For more information on Radio Ac-
cess Network (RAN) DRF parameters, refer
to RAN DRF Description
(UMT/OMC/DD/0007).
• Check that the hardware is correct.
• Rebuild the BTS by a build command. For
more information on the build command,
(411-8111-512).
• Check the hardware configuration of the
BTS.

5.4.6 Configuration Or Customization Error on BTS

(CONFIGURATION FILE INCONSISTENT WITH I&C)
This alarm indicates that the OMC-B configuration of the BTS is not compatible with the
information commissioned in I2M.
CAUTION
CONFIGURATION FILE INCONSISTENT WITH I&C

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity CRITICAL
Reason

CONFIGURATION FILE INCONSISTENT WITH I&C

Remedial Action
1. Check the BTS configuration at the OMC-B
— If Inverse Multiplexing on ATM (IMA) is
used, check that the IMA object is cre-
ated. Rebuild the BTS if necessary.
— If IMA will not be used, check that the
IMA object is not created. Rebuild the
BTS if necessary.
— Look for the PCM number that will be
used for communicating between the
BTS and the OMC-B (it is usually PCM 1)
— Check that this PCM instance is created.
Rebuild the BTS if necessary
2. Check the I&C configuration at the TIL
— If IMA will be used, check that the I&C
parameter IMA/PCM is set to IMA. If not,
update the parameter.
— If IMA will not be used, check that I&C
parameter IMA/PCM is not set to IMA. If
not, change the parameter.
— Look for the PCM number that will be
used for communicating between the
BTS and the OMC-B (it is usually PCM 1)
— Check that this PCM number is correctly
set up in the I&C PCM/IMA record. if not
update the record.
Note: When changing I&C paramet-
ers make sure that they are compatible
with the parameters in the transport
network, if not this could result in a
loss of communication with the OMC-
B.

5.4.7 Configuration Or Customization Error on BTS (FALLBACK

TO PREVIOUS I&C DATA)
This alarm indicates that the BTS has restarted with its previous I&C parameter. The
connection with the OMC-B has not been possible with the new I&C parameter.
CAUTION
No Impact
FALLBACK TO PREVIOUS I&C DATA

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity CRITICAL
Impact on BTS operation No Impact
Reason
• configuration

FALLBACK TO PREVIOUS I&C DATA
• the I&C parameter last update from the TIL

or the OMC-B is not correct
Remedial Action
• Check and correct the reason why the new
I&C parameter did not work.
• Change the I&C parameter again.

5.4.8 Configuration Or Customization Error on BTS (ALARM

MASK INCONSISTENT WITH HARDWARE)
This alarm is triggered if one bit of the parameter supervisedUserAlarmMask is set to 1 but
the BTS can not manage this alarm mask.
ALARM MASK INCONSISTENT WITH HARDWARE

BTS Type
• BTS 18010
Equipment Type BTS
Severity minor
Reason This alarm is triggered if one bit of the parameter
supervisedUserAlarmMask is set to 1, but the
BTS can not manage this alarm. For more in-
formation about this parameter refer to Access
Network Parameters (411-8111-813).
Remedial Action Set all unmanaged bits of parameter super-
viseUserAlarmMask to 0 throught Object Editor
window at the OMC-B. For more information on
how to use Object Editor refer to Access Network
OAM Commands (411-8111-512).

5.4.9 Configuration Or Customization Error on BTS (CARRIER

ACTIVATION NOT SUPPORTED)
CAUTION
CARRIER ACTIVATION NOT SUPPORTED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity MAJOR
Reason
Remedial Action

5.4.10 Configuration Or Customization Error on BTS (NOT

ENOUGH HSDPA RESOURCE)
This alarm indicates that not enough CEM boards to support HSDPA configuration.
CAUTION
No HSDPA operation for one or more cells
NOT ENOUGH HSDPA RESOURCE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity MAJOR
Impact on BTS operation No HSDPA operation for one or more cells
Reason Not enough CEM boards to support HSDPA con-
figuration (can be raised after the loss of a CEM
board)

NOT ENOUGH HSDPA RESOURCE

Remedial Action
• Verify HSDPA configuration [parameter HS-
DPA ress_ID under BTSequip-
ment\BTScell\HSDPAconf]
• If correct, add or replace, iCEM boards. For
UMTS BTS Hardware Maintenance Guides.

5.4.11 Enclosure Door Open on DOOR CONTACT (DOOR OPEN)
The BTS door is opened.
CAUTION
No impact
DOOR OPEN
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DOOR CONTACT
Probable Cause enclosureDoorOpen
Severity MAJOR
Reason Door Open
Remedial Action
• Close imperatively the door of the BTS.
• If the door is already closed, perform the fol-

DOOR OPEN
lowing actions:
— Check the cable attached to the GPSAM.
— Check that the door contact is correct
when the door is closed.
— For more information on check, refer to
UMTS BTS Hardware Maintenance
Guides
— Replace the door contact, if necessary.
— If the alarm persists, call the next level of
support.

5.4.12 Enclosure Door Open on BATTERY CABINET (BATTERY

DOOR)
This alarm is reported by the Global Positioning System and Alarm Module (GPSAM).
The door of the external battery cabinet is open.
CAUTION
If an intervention is being performed on the battery cabinet, the
door is open. So the alarm is normal. However, if no intervention is
being performed on the battery cabinet, this alarm is not normal. So
send someone quickly to solve the problem. If the door remains
open, temperature problems could appear.
BATTERY DOOR
BTS Type
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Equipment Type BATTERY CABINET
Probable Cause enclosureDoorOpen
Severity MAJOR
• If an intervention is being performed on the
battery cabinet, the door is open. So the
alarm is normal.
• However, if no intervention is being per-
formed on the battery cabinet, this alarm is
not normal. So send someone quickly to
solve the problem. If the door remains open,
temperature problems could appear.

BATTERY DOOR
Reason Battery Door Open
Remedial Action
• Close the door of the external battery cabin-
et.
• Check that the door contact is correct when
the door is closed.
• Replace the door contact, if necessary.
support.

5.4.13 Equipment Malfunction on TRIPA PALLET (PA NOT

PRESENT)
CAUTION
PA NOT PRESENT
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TRIPA PALLET
Severity MAJOR
Reason
Remedial Action

5.4.14 Equipment Malfunction on MCPA (PA NOT PRESENT)
This alarm indicates that the MCPA module has been removed or switched off.
CAUTION
The service is lost on the OTSR configuration. The service is
reduced on the STSR configuration (one sector).
PA NOT PRESENT
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
• The service is lost on the OTSR configura-
tion.
• The service is reduced on the STSR config-
uration (one sector).
Reason
• missing MCPA module

PA NOT PRESENT
• switching off MCPA module

• TRM/MCPA module hardware failure
• wiring failure
Remedial Action
• In a BTS 1020, check if the alarm is due to a
fan A failure and if yes, correct the problem.
• Check the power supply of the MCPA mod-
ule.
• Insert the missing MCPA module. For more
information on replacement, refer to UMTS
support.

5.4.15 Equipment Malfunction on GPSAM (SIM/I2M DALLAS

ACCESS FAILURE)
This alarm indicates that the GPSAM detected an I2C error while accessing the Site
Information Memory (SIM) or I&C Information Memory (I2M) DALLAS component.
CAUTION
UMTS service is not possible if it is the first installation. In other
case, UMTS service is not interrupted but the supervision is
reduced. The GPSAM alarms and I&C parameters cannot be
modified on the OMC-B.
SIM/I2M DALLAS ACCESS FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type GPSAM
Severity MAJOR
• UMTS service is not possible if it is the first

SIM/I2M DALLAS ACCESS FAILURE
installation.
• In other case, UMTS service is not interrup-
ted but the supervision is reduced.
• The GPSAM alarms and I&C parameters
cannot be modified on the OMC-B.
Remedial Action
• Check the 1-wire bus connection.
• Check the presence of the MCA module.
• Replace the MCA module. For more informa-

5.4.16 Equipment Malfunction on BTS (NO DDM SUPERVISION)
This alarm indicates that the DDM is not supervised. This means that DDM alarm cannot
longer be reported and RF cabling test might not be done at BTS startup.
CAUTION
NO DDM SUPERVISION
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Severity MAJOR
Remedial Action
• Check if some TRM are in failure

NO DDM SUPERVISION
• If there is not of the TRM failure, check the

digital connection between TRM and DDM
via interco module.
• Reset the TRM by Reset command on the
OMC.
• If the alarms persists, replacing the TRM.
Refer to the publication UMTS BTS Hard-

5.4.17 Equipment Malfunction on BOARD (UNKNOWN BOARD

DETECTED)
A board of an unknown type has been detected in a slot of the BTS digital shelf. This can be
for two reasons:
• a new hardware module has been plugged-in in an BTS that does not have the software to
manage this new hardware.
• a board in the digital shelf is not starting-up and the CCM could not get the board type
(GPSAM not working).
CAUTION
No impact
UNKNOWN BOARD DETECTED

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BOARD
Severity MAJOR

UNKNOWN BOARD DETECTED

Reason
• The BTS does not have the software to man-
age the new hardware.
• A board in the digital shelf is not starting-up
and the CCM could not get the board type
Remedial Action
1. Check the software release of the BTS at the
OMC-B. If the software release does not
manage the alarmed board, upgrade the soft-
ware of the BTS.
2. If the software release is appropriate, go on
site and replace the alarmed board.

5.4.18 Input Device Error on BTS (TIL CONNECTION)
This alarm is reported when a TIL connection is detected and cleared on TIL disconnection.
TIL CONNECTION
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Probable Cause inputDeviceError
Severity minor
Impact on BTS operation None
Reason If the TIL was not supposed to connect to this
BTS, this alarm could be generated from an un-
authorized access by a TIL to the BTS.
Remedial Action If TIL was not supposed to connect to this BTS
and the operator wants to stop the running TIL
connection, he can:
1. modify the password of the TIL access from
OMC-B level
2. reset the BTS from OMC-B: using the bt-
sEquipmentReset action forbtsEquipment.


5.4.19 Input Device Error on USER SYSTEM (USER ALARM)
One of the supervised user alarms has been detected.
USER ALARM
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12020-2
• BTS 18020
Equipment Type USER SYSTEM
Severity minor
Reason One of the supervised user alarms has been de-
tected
Remedial Action Check that the user alarm is being used, if not
update the alarm mask parameter supervised-
UserAlarmMask through the OMC-B.

5.4.20 Input Device Error on EXTERNAL ALARM (EXTERNAL

ALARM)
One of the supervised external alarms has been detected. The alarm is customized by FRS
22365.
EXTERNAL ALARM
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type EXTERNAL ALARM
Severity minor
Reason One of the supervised external alarms has been
detected
Remedial Action Check that the external alarm is being used, if
not, update the alarm mask parameter super-
visedExternalAlarmMask through the OMC-B.

5.4.21 Loss Of Signal on BTS SYNCHRONISATION (SYN NOT

LOCKED TO THE NETWORK)
The alarm indicates that the BTS is unable to derive reference timing from the Pulse Code
Modulation (PCM) .
This may come either from a synchronization problem with the PCM interface or from the
aging of the Core Controller Module (CCM) oscillator.
SYN NOT LOCKED TO THE NETWORK

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS SYNCHRONISATION
Probable Cause lossOfSignal
Severity minor
Reason
• PCM problem
Remedial Action
• Check if the alarm is on several BTSs.
• Check network PCM clock.
• If the clock is not correct, call the next level of

SYN NOT LOCKED TO THE NETWORK
support.
• Reset the CCM by connecting the TIL via a
a reset using the TIL, refer to BTS TIL Tool
(411-8111-518).
• Check the PCM connection if there is a Com-
munications Protocol Error on PCM (PCM
FAULT).
• If the alarm persists, replace the CCM. For
more information on replacing the CCM, refer
to the UMTS BTS Hardware Maintenance
Guides

5.4.22 Threshold Crossed on BTS (CALLP TEST RESULT)
This alarm is used to output the results of CALLP tests. A CALLP test is executed to test the
resources of a CEM/iCEM module. During this test, each cluster of the CEM/iCEM is checked
to see whether it is operational or not.
The result of the CALLP test has the following format:
• For CEM:
— CEM n : x/y BBU1 abcd BBU2 abcd
• For iCEM64:
— iCEM64 n : x/y BBU1 abc
• For iCEM128:
— iCEM128 n: x/y BBU1 abc BBU2 abc
Note: where
• n: slot number
• x: number of RX clusters (RX DSP or MODEM DSP) that were tested and OK
• y: number of RX clusters that were tested
• For CEM, a, b, c, d represent the state of:
— a: RX1A
— b: RX1B
— c: RX2A
— d: RX2B
• For iCEM64 and iCEM128, a, b, c represent the state of:
— a: MODEM DSP1
— b: MODEM DSP2
— c: MODEM DSP3
• The state of a DSP is defined as:
— 0: test OK
— 1: test failed
• BBU stands for Base Band Unit, for more information refer to Nortel UMTS BTS (12000,
6000 and 1000 Families) Description (411-8111-905).
When the test is finished the parameter callPCommissionMode must be set to
nominalCallPMode through the OMC-B.
If a problem occurs during the CallP test (BTS or CEM/iCEM reset for instance):
• Set the callPCommissionMode parameter (BTSEquipment object) to nominalCallPMode

through the OMC-B, and, value range.

• Fix the problem.
• When the equipment is OK, set the parameter to commissioningCallPMode and restart
the test.
CALLP TEST RESULT

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type BTS
Probable Cause thresholdCrossed
Severity warning
Reason Test CEM/iCEM performance
Remedial Action It is up to the operator to decide whether the
CEM is efficient or not.
If the operator considers that too many clusters
are inactive, he can replace the CEM. For more
information on hardware replacement, refer to

5.5 COOLING SYSTEM ALARMS
The alarms detailed below are generated by the COOLING SYSTEM.

• Equipment Malfunction on IDACS (FAN A FAILURE)
• Equipment Malfunction on COOLING SYSTEM (FAN A FAILURE)
• Equipment Malfunction on IDACS (FAN B FAILURE)
• Equipment Malfunction on COOLING SYSTEM (FAN B FAILURE)
• Equipment Malfunction on IDACS (HEATER1 FAILURE)
• Equipment Malfunction on COOLING SYSTEM (HEATER1 FAILURE)
• Equipment Malfunction on IDACS (HEATER2 FAILURE)
• Equipment Malfunction on COOLING SYSTEM (HEATER2 FAILURE)
• Equipment Malfunction on IDACS (DAMPER MOTOR FAILURE)
• Equipment Malfunction on COOLING SYSTEM (DAMPER MOTOR FAILURE)
• Equipment Malfunction on IDACS (DACS RECTIFIER FAILURE)
• Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)
• Equipment Malfunction on FAN TRAY (FAN TRAY TEMPERATURE)
• Equipment Malfunction on AC PLINTH (AC PLINTH FAN TRAY FAILED)
• Equipment Malfunction on COOLING SYSTEM (COOLING SYSTEM CONTROLLER
FAILED)
• Equipment Malfunction on COOLING SYSTEM (AMBIENT SENSOR FAILURE)
• Equipment Malfunction on COOLING SYSTEM (INTERNAL SENSOR FAILURE)
• Equipment Malfunction on COOLING SYSTEM (INTERNAL TEMPERATURE OUT OF
RANGE)
• Equipment Malfunction on COOLING SYSTEM (AMBIENT TEMPERATURE OUT OF
RANGE)
• Heating Or Ventilation Or Cooling System Problem on IDACS (CLOGGED FILTER)
• Heating Or Ventilation Or Cooling System Problem on COOLING SYSTEM (BLOCKED
AIR INLET)
• Power Problem on BATTERY CABINET (BATTERY TEMPERATURE)
• Temperature Unacceptable on RECTIFIER SYSTEM (OVER TEMPERATURE)

5.5.1 Equipment Malfunction on IDACS (FAN A FAILURE)
This alarm indicates that fan A of the cooling unit has failed. The controller takes the following
defence action: the non-faulty blower fan B is switched to high speed.
The green FAN A LED, on the right side of the iDACS, is OFF.
The green FAN A LED, at the bottom of the SDACS, is OFF.
The green LED, behind the protection cover at the left side of the ICU (BTS 12010 Cooling
Unit), is OFF.
CAUTION
The operation temperature is not guaranteed. Fan B is switched to
high speed, except for the BTS 1020 which does not have a Fan B.
In this case the BTS 1020 no longer functions and the service is
lost.
FAN A FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12020-1
• BTS 12010-2
Object Class CoolingSystem
Equipment Type IDACS
Severity MAJOR
• The operation temperature is not guaranteed.
• Fan B is switched to high speed, except for
the BTS 1020 which does not have a Fan B.

FAN A FAILURE
In this case the BTS 1020 no longer func-

tions and the service is lost.
Reason Hardware failure of the fan
Remedial Action In the case of the BTS 12010 - 600 - 2 or the
BTS BTS 6010, replace the whole cooling unit.
In all other cases, replace fan A.
For more information on hardware replacement,
Guides

5.5.2 Equipment Malfunction on COOLING SYSTEM (FAN A

FAILURE)
This alarm indicates that FAN A of the cooling system is in failure.
CAUTION
Overheating may occur if fault not remedied.
FAN A FAILURE
BTS Type
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type COOLING SYSTEM
Severity MAJOR
Impact on BTS operation Overheating may occur if fault not remedied.
Reason FAN A of the cooling system has failed.
Remedial Action Replace the FAN A module. Refer to theUMTS
BTS Hardware Maintenance Guides for assist-
ance with this remedial action.

5.5.3 Equipment Malfunction on IDACS (FAN B FAILURE)
This alarm indicates that fan B of the cooling unit has failed. The controller takes the following
defence action: the non-faulty blower fan A is switched to high speed.
The green FAN B LED, on the right side of the iDACS, is OFF.
The green FAN B LED, at the bottom of the SDACS, is OFF.
The green LED, behind the protection cover at the left side of the ICU (BTS 12010 Cooling
Unit), is OFF.
CAUTION
The operation temperature is not guaranteed. The fan A is switched
to high speed.
FAN B FAILURE
BTS Type
• BTS 6010
• BTS 6020
• BTS 12020-1
• BTS 12010-2
Severity MAJOR
• The operation temperature is not guaranteed.
• The fan A is switched to high speed.
Reason Hardware failure of the fan
Remedial Action In the case of the BTS 12010 - 600 - 2 or the
BTS BTS 6010, replace the whole cooling unit.

FAN B FAILURE
In all other cases, replace fan B.

Guides

5.5.4 Equipment Malfunction on COOLING SYSTEM (FAN B

FAILURE)
This alarm indicates that FAN B of the cooling system is in failure.
CAUTION
Overheating may occur if the fault is not remedied.
FAN B FAILURE
BTS Type
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Impact on BTS operation Overheating may occur if the fault is not
remedied.
Reason FAN B of the cooling system has failed.
Remedial Action Replace the FAN B module. Refer to theUMTS

5.5.5 Equipment Malfunction on IDACS (HEATER1 FAILURE)
This alarm indicates that heater #1 of the iDACS has failed.

The green HEATER 1 LED, on the right side of the iDACS, is OFF.
The green HTR 1 LED, at the bottom of the SDACS, is OFF.
CAUTION
No impact
HEATER1 FAILURE
BTS Type
• BTS 6020
• BTS 12020-1
Severity MAJOR
Remedial Action Replace the heater.

5.5.6 Equipment Malfunction on COOLING SYSTEM (HEATER1

FAILURE)
This alarm indicates that heater #1 of the cooling system is in failure.
CAUTION
No impact
HEATER1 FAILURE
BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Reason Heater #1 of the cooling system has failed.
Remedial Action Refer to theUMTS BTS Hardware Maintenance
Guides for assistance with remedial action.

5.5.7 Equipment Malfunction on IDACS (HEATER2 FAILURE)
This alarm indicates that heater 2 of the iDACS has failed.

The green HEATER 2 LED, on the right side of the iDACS, is OFF.
The green HTR 2 LED, at the bottom of the SDACS, is OFF.
CAUTION
No impact
HEATER2 FAILURE
BTS Type
• BTS 12020-1
Severity MAJOR
Remedial Action Replace the heater.

5.5.8 Equipment Malfunction on COOLING SYSTEM (HEATER2

FAILURE)
This alarm indicates that heater #2 of the cooling system is in failure.
CAUTION
No impact
HEATER2 FAILURE
BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Reason Heater #2 of the cooling system has failed.

5.5.9 Equipment Malfunction on IDACS (DAMPER MOTOR

FAILURE)
This alarm indicates that the damper of the Cooling Unit is out of service due to a motor failure.
The green DAMPER LED, on the right side of the iDACS, is OFF.
The green DAMPER LED, at the bottom of the SDACS, is OFF.
CAUTION
There is no more regulation of the internal temperature of the BTS.
DAMPER MOTOR FAILURE

BTS Type
• BTS 6020
• BTS 12020-1
Severity MAJOR
Impact on BTS operation There is no more regulation of the internal tem-
perature of the BTS.
Remedial Action Replace the iDACS or the SDACS. For more in-
formation on replacing the iDACS or SDACS,
Guides

5.5.10 Equipment Malfunction on COOLING SYSTEM (DAMPER

MOTOR FAILURE)
This alarm indicates that the damper is out of action due to damper motor failure.
CAUTION
The IDACS no longer regulates the internal temperature of the BTS
DAMPER MOTOR FAILURE

BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation The IDACS no longer regulates the internal tem-
perature of the BTS
Reason The damper is out of action due to damper motor
failure.

5.5.11 Equipment Malfunction on IDACS (DACS RECTIFIER

FAILURE)
This alarm indicates a controller failure. The dc supply is transferred from the internal iDACS
or SDACS rectifier to the BTS rectifier.
This reduces the availability of the dc power supply for the battery charging of the BTS.
CAUTION
No impact
DACS RECTIFIER FAILURE

BTS Type
• BTS 6020
• BTS 12020-1
Severity MAJOR
Reason iDACS or SDACS internal rectifier failure
Remedial Action
• Search for Power Problem on POWER DIS-
TRIBUTION SYSTEM (AC MAIN VOLTAGE
FAULT).
• If there is no other alarm, replace the iDACS
or the SDACS. For more information on re-
Maintenance Guides


5.5.12 Equipment Malfunction on FAN TRAY (FAN TRAY FAILED)
This alarm indicates a failure in the fan tray.

The red LED on the front panel is ON.
FAN TRAY FAILED

BTS Type
• BTS 12010-1-700
• BTS 12010-1-600
Equipment Type FAN TRAY
Severity minor
• hardware degradation
• impact on MCPA module alarm
Remedial Action Replace the fan tray. For more information on re-
placement, refer to UMTS BTS Hardware Main-
tenance Guides

5.5.13 Equipment Malfunction on FAN TRAY (FAN TRAY

TEMPERATURE)
This alarm indicates that the temperature of the fan tray is too high.
The red LED on the front panel is ON.
FAN TRAY TEMPERATURE

BTS Type
• BTS 12010-1-700
• BTS 12010-1-600
Equipment Type FAN TRAY
Severity minor
Remedial Action
• Check the filter.
• Search for environmental problems: external
temperature of the BTS, environment.
the fan tray. For more information on replace-
ance Guides

5.5.14 Equipment Malfunction on AC PLINTH (AC PLINTH FAN

TRAY FAILED)
This alarm indicates that the ac plinth fan tray has failed.
AC PLINTH FAN TRAY FAILED

BTS Type
• BTS 12010-1-700
Equipment Type AC PLINTH
Severity minor
Reason Hardware failure on the fan tray.
Remedial Action
• Check the fuses and replace them if neces-
sary. For more information on replacement,
Guides
• If fuses are OK, replace the fan tray. For
more information on fan tray replacement,
Guides

5.5.15 Equipment Malfunction on COOLING SYSTEM (COOLING

SYSTEM CONTROLLER FAILED)
The alarm indicates that the controller of the cooling system is in failure.
CAUTION
No impact
COOLING SYSTEM CONTROLLER FAILED

BTS Type
• BTS 1020
• BTS 6010
• BTS 12010-2
• BTS 18010
Severity MAJOR
Remedial Action In case of the BTS 12010 - 600 - 2 or the BTS
BTS 6010, replace the whole cooling unit.
In all other cases, replace the cooling unit control
board..
Guides


5.5.16 Equipment Malfunction on COOLING SYSTEM (AMBIENT

SENSOR FAILURE)
This alarm indicates that the sensor measuring the ambient temperature is not operational.
CAUTION
The blower runs at high speed and the blocked air inlet alarm is
inhibited. This is performed by the cooling system itself
AMBIENT SENSOR FAILURE

BTS Type
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Impact on BTS operation The blower runs at high speed and the blocked
air inlet alarm is inhibited.
Note: This is performed by the cooling
system itself
Reason The Sensor measuring the ambient temperature
is not operational.
Remedial Action Replace the ambient sensor. Refer to theUMTS
ance with remedial action.

5.5.17 Equipment Malfunction on COOLING SYSTEM (INTERNAL

SENSOR FAILURE)
This alarm indicates that the sensor measuring the internal temperature is not operational.
CAUTION
the damper regulation is stopped Heater #1 and #2 are inhibited the
CEATS switch is kept in the state it was before the failure This is
performed by the cooling system itself
INTERNAL SENSOR FAILURE

BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
1. the damper regulation is stopped
2. Heater #1 and #2 are inhibited
3. the CEATS switch is kept in the state it was
before the failure
Note: This is performed by the cooling
system itself
Reason The sensor measuring the internal temperature
is not operational.
Remedial Action Replace the internal sensor. Refer to theUMTS


5.5.18 Equipment Malfunction on COOLING SYSTEM (INTERNAL

TEMPERATURE OUT OF RANGE)
This alarm indicates that the temperature is over or under limit.
CAUTION
No hardware defense mechanism is activated. This will only occur if
the MCPA over temperature alarm is generated or if CEATS is
asserted.
INTERNAL TEMPERATURE OUT OF RANGE

BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation No hardware defense mechanism is activated.
This will only occur if the MCPA over temperat-
ure alarm is generated or if CEATS is asserted.
Reason The temperature detected is out of the sensor
range.
Remedial Action Check for the presence of other cooling alarms.

5.5.19 Equipment Malfunction on COOLING SYSTEM (AMBIENT

TEMPERATURE OUT OF RANGE)
External temperature is over or under limit.
CAUTION
No immediate impact
AMBIENT TEMPERATURE OUT OF RANGE

BTS Type
• BTS 18010
Severity MAJOR
Impact on BTS operation No immediate impact
Reason External temperature is over or under limit.
Remedial Action Check site location for cause of temperature
problem.


IDACS (CLOGGED FILTER)
This alarm indicates that the filter of the iDACS or SDACS is dirty.
The green FILTER CLOG LED, on the right side of the iDACS, is OFF.
The green FILTER LED, at the bottom of the SDACS, is OFF.
CLOGGED FILTER
BTS Type
• BTS 6020
• BTS 12020-1
Severity minor
Reason Dirty filter in iDACS or SDACS
Remedial Action Make sure that there are no objects impeding the
air flow, else remove the objects.
If the alarm persists, replace the iDACS, SDACS
or the BTS 6010 cooling unit filter within two
weeks of the alarm. For more information on re-
tenance Guides


COOLING SYSTEM (BLOCKED AIR INLET)
The alarm indicates blocked air inlet conditions.
BLOCKED AIR INLET

BTS Type
• BTS 1020
• BTS 6010
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Reason Filter failure
Remedial Action Check:
• heating
• cooling
• ventilation

5.5.22 Power Problem on BATTERY CABINET (BATTERY

TEMPERATURE)
The temperature of the battery cabinet is higher than 65°C. It indicates a problem with the
climate unit of the external battery cabinet.
CAUTION
No impact
BATTERY TEMPERATURE
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Remedial Action Check if the alarm BATTERY POWER AC is
present, if yes refer to this alarm, else replace
the heating and ventilation system of the external
battery cabinet. Call the next level of support.
If the problem persists, call the next level of sup-
port.


5.5.23 Temperature Unacceptable on RECTIFIER SYSTEM (OVER

TEMPERATURE)
CAUTION
OVER TEMPERATURE
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
Equipment Type RECTIFIER SYSTEM
Probable Cause temperatureUnacceptable
Severity MAJOR
Reason
Remedial Action

5.6 NODEBCP ALARMS
The alarms detailed below are generated by the NODEBCP.

• Communications Protocol Error on NODEBCP (NBAP ANOMALY)

5.6.1 Communications Protocol Error on NODEBCP (NBAP

ANOMALY)
This alarm is reported when the BTS has detected an NBAP protocol anomaly that cannot be
reported via a criticality procedure to the RNC. Reported when there is no reponse from the
RNC on AUDIT REQUIRED. Cleared on NodeB CP SSCOP disconnection and reconnection.
CAUTION
Cells operation is not guaranteed
NBAP ANOMALY
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class
Equipment Type NODEBCP
Severity CRITICAL
Impact on BTS operation Cells operation is not guaranteed
Reason The BTS has detected an NBAP protocol anom-

NBAP ANOMALY
aly.
Remedial Action Disconnect and reconnect the NODEB-CP
SSCOP.
To achieve these actions, change the adminis-
trativeState attribute of the NodeB object at W-
NMS to LOCKED, then UNLOCKED.

5.7 PASSIVE COMPONENT ALARMS
The alarms detailed below are generated by the PASSIVE COMPONENT.

• Adapter Error on TX SPLITTER (INCORRECT FREQUENCY BAND)
• Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)
• Adapter Error on MCPA (INCORRECT FREQUENCY BAND)
• Adapter Error on DDM (INCORRECT FREQUENCY BAND)
• Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)
• Adapter Error on MCPA (REDUCED MAX POWER AMPLIFICATION)
• Equipment Malfunction on GPSAM (CCM-GPSAM LINK)
• Equipment Malfunction on GPSAM (GPSAM DOWNLOADING ERROR)
• Equipment Malfunction on MCPA (CANCELLATION LOOP)
• Equipment Malfunction on TRIPA PALLET (PARTIAL FAILURE)
• Equipment Malfunction on MCPA (PARTIAL FAILURE)
• Equipment Malfunction on TRIPA PALLET (CURRENT OVERLOAD)
• Equipment Malfunction on MCPA (CURRENT OVERLOAD)
• Equipment Malfunction on DDM (VSWR NOT PRESENT)
• Equipment Malfunction on DDM LNA MAIN (LNA FAILED)
• Equipment Malfunction on DDM LNA DIV (LNA FAILED)
• Equipment Malfunction on DDM (VSWR FAILED)
• Equipment Malfunction on DDM (DDM-TRM LINK)
• Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)
• Equipment Malfunction on MCPA (PA-TRM LINK)
• Equipment Malfunction on TX SPLITTER (TX SPLITTER-TRM LINK)
• Equipment Malfunction on DDM (DDM NOT PRESENT)
• Equipment Malfunction on DDM VSWR MAIN (VSWR PA FAILURE)
• Equipment Malfunction on DDM VSWR DIV (VSWR PA FAILURE)
• Equipment Malfunction on TRIPA PALLET (GAIN CONTROL)
• Equipment Malfunction on MCPA (GAIN CONTROL)
• Equipment Malfunction on TX SPLITTER (TX SPLITTER NOT PRESENT)
• Equipment Malfunction on DDM (INVALID DDM CABLING)
• Equipment Malfunction on DDM (DDM RECONFIGURATION)
• Equipment Malfunction on TX SPLITTER (INVALID MANUFACTURER DATA)
• Equipment Malfunction on TRIPA (INVALID MANUFACTURER DATA)

• Equipment Malfunction on MCPA (INVALID MANUFACTURER DATA)

• Equipment Malfunction on DDM (INVALID MANUFACTURER DATA)
• Equipment Malfunction on TX SPLITTER (UNREADABLE MANUFACTURER DATA)
• Equipment Malfunction on TRIPA (UNREADABLE MANUFACTURER DATA)
• Equipment Malfunction on MCPA (BBPD FEEDBACK FAILURE)
• Equipment Malfunction on DDM (UNREADABLE MANUFACTURER DATA)
• Equipment Malfunction on TRIPA PALLET (OUTPUT SPECTRUM OUTSIDE
SPECIFICATION)
• Equipment Malfunction on TRIPA (DOWNLOADING FAILURE)
• Equipment Malfunction on TRIPA PALLET (BBPD FEEDBACK FAILURE)
• Equipment Malfunction on DDM PAC (PA NOT PRESENT)
• Equipment Malfunction on OIM (OIM DC FAULT)
• Equipment Malfunction on MCPA (UNREADABLE MANUFACTURER DATA)
• Equipment Malfunction on MCPA (GPSAM DOWNLOADING ERROR)
• Equipment Malfunction on DDM (CONFIGURATION FILE INCONSISTENT WITH
HARDWARE)
• Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (HIGH
TEMPERATURE)
• Heating Or Ventilation Or Cooling System Problem on MCPA (HIGH TEMPERATURE)
• Heating Or Ventilation Or Cooling System Problem on TRIPA PALLET (TEMPERATURE
OVERLOAD)
• Heating Or Ventilation Or Cooling System Problem on MCPA (TEMPERATURE
OVERLOAD)
• Input Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)
• Input Output Device Error on OIM TRANSCEIVER (OIM SFP TRANSCEIVER TX FAULT)
• Input Output Device Error on OIM TRANSCEIVER (MISSING OIM SFP TRANSCEIVER)
• Power Problem on TRIPA PALLET (RF OUTPUT OVERLOAD)
• Power Problem on MCPA (RF OUTPUT OVERLOAD)
• Power Problem on TRIPA PALLET (DC VOLTAGE REGULATION)
• Power Problem on MCPA (DC VOLTAGE REGULATION)
• Power Problem on MCPA (DC CONVERTER SHUTDOWN)

5.7.1 Adapter Error on TX SPLITTER (INCORRECT FREQUENCY

BAND)
by the OMC-B.
HARDWARE).
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class PassiveComponent
Equipment Type TX SPLITTER
Severity MAJOR


Remedial Action
• Check the frequency band of the TX Splitter
module via the inventory of the TX Splitter
module.
• If the alarms persists, replace the TX Splitter
module. Refer to the publication UMTS BTS

5.7.2 Adapter Error on TRIPA (INCORRECT FREQUENCY BAND)
by OMC-B.
CAUTION
PA out of service

BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TRIPA
Severity MAJOR
Impact on BTS operation PA out of service
Reason An RF module is not compatible with the fre-
quency band requested by OMC-B.
Note:
If all RF modules manage a frequency

band which is different from the frequency

band configured by OMC-B, the iBTS will
generate another alarm: Configuration
File Inconsistent With Hardware
Remedial Action Change to compatible hardware. Refer to
theUMTS BTS Hardware Maintenance Guides
for assistance with this remedial action.

5.7.3 Adapter Error on MCPA (INCORRECT FREQUENCY BAND)
by the OMC-B.
HARDWARE).
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR


Reason Adaptation error
Remedial Action
• Check the frequency band of the MCPA
module via the inventory of the MCPA mod-
ule.
• If the alarms persists, replace the MCPA
module. Refer to the publication UMTS BTS

5.7.4 Adapter Error on DDM (INCORRECT FREQUENCY BAND)
by the OMC-B.
HARDWARE).
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity MAJOR


Remedial Action
• Check the frequency band of the DDM via
the DDM inventory.
• If the alarms persists, replace the DDM.
Refer to the publication UMTS BTS Hard-

5.7.5 Adapter Error on MCPA (UNSUPPORTED EQUIPMENT)
The alarm indicates that the PA is not supported in this BTS.
CAUTION
No impact
UNSUPPORTED EQUIPMENT
BTS Type
• BTS 12020-2
• BTS 18020
Equipment Type MCPA
Severity MAJOR
Remedial Action
• Remove and reinsert the MCPA module. For
more information on hardware replacement,
refer to the publication UMTS BTS Hardware
Maintenance Guides
• If the alarm persists, replace the MCPA with
a tri-PA. For more information on hardware
replacement, refer to the publication UMTS

5.7.6 Adapter Error on MCPA (REDUCED MAX POWER

AMPLIFICATION)
The alarm indicates that the MCPA is forced by the BTS to 30 W although the BTS max power
amplication is configured to 45 W.
REDUCED MAX POWER AMPLIFICATION

BTS Type
• BTS 1020
• BTS 6020
Equipment Type MCPA
Severity minor
Remedial Action
• Check if the parameter of the BTS is 45 W.
• If the parameter is correct, change the MCPA
module with another that can be used at 45
W.

5.7.7 Equipment Malfunction on GPSAM (CCM-GPSAM LINK)
This alarm indicates that the CCM/iCCM has no access to the GPSAM: there is no
communication between the two modules. It can due to an hardware failure or a GPSAM
software failure.
CAUTION
UMTS service is not available, if it is the first installation. In other
cases, UMTS service is not interrupted but supervision of the
network is reduced. The GPSAM alarms and I&C parameters
CCM-GPSAM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
• UMTS service is not available, if it is the first

CCM-GPSAM LINK
installation.
• In other cases, UMTS service is not interrup-
ted but supervision of the network is reduced.
Reason
• GPSAM software failure
Remedial Action
• Check that the GPSAM is present in the cab-
inet.
• For the BTS 12010, check the CB9 and
CB10 breakers dedicated to the GPSAM.
• Remove and reinsert the GPSAM. For more
information on how to replace a GPSAM,
Guides
• Reset the CCM by a reset command on the
formation on a reset, refer to Access Network
the CCM by connecting to the TIL through a
(411-8111-518).
• If the alarm persists, replace the GPSAM.
GPSAM, refer to UMTS BTS Hardware Main-
tenance Guides. Reset the CCM by a reset
command on the boardobject on the OMC-B.
For more information on how to reset the
CCM, refer to Access Network OAM Com-
mands (411-8111-512). OR reset CCM by
nection. For more information on how to re-
set the CCM through the TIL, refer to BTS
TIL Tool (411-8111-518).
• If the alarm still persists, after GPSAM has
been replaced, replace the CCM module. For
more information on how to replace a CCM,
Guides
• If the alarm still persists, inspect the connect-
ors and the digital shelf back panel.

CCM-GPSAM LINK

support.

5.7.8 Equipment Malfunction on GPSAM (GPSAM

DOWNLOADING ERROR)
This alarm indicates the impossibility of downloading the GPSAM during the start up.
CAUTION
UMTS service is not possible if it is the first installation. In other
case, UMTS service is not interrupted but the supervision is
reduced. The GPSAM alarms and I&C parameters cannot be
modified on the OMC-B.
GPSAM DOWNLOADING ERROR

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
• UMTS service is not possible if it is the first
installation.

• In other case, UMTS service is not interrup-

ted but the supervision is reduced.
Reason
• GPSAM software failure
Remedial Action
• Check the state of the LEDs on the front view
of the GPSAM.
• If it is a BTS 12010, check the CB9 and
CB10 breakers dedicated to the GPSAM.
• The two LEDs are OFF, the GPSAM is not
correctly plugged in: insert the GPSAM cor-
rectly.
• Only the triangular LED is ON:
— Reset the CCM by a reset command on
the board object on the OMC-B. For
more information on how to reset a CCM,
refer to Access Network OAM Com-
mands (411-8111-512). OR reset the
CCM module by connecting to the TIL
through a remote connection. For more
information on how to reset the CCM
(411-8111-518).
— If the alarm persists, replace the GPSAM.
For more information on replacement,
refer to UMTS BTS Hardware Mainten-
ance Guides
— Reset the CCM module by a reset com-
mand on the board object on the OMC-B.
For more information on how to reset a
CCM, refer to Access Network OAM
Commands (411-8111-512). OR reset
the CCM module by connecting to the
TIL through a remote connection. For
more information on how to reset a CCM
(411-8111-518).
— If the alarm persists, replace the CCM
module. For more information on replace-
ment, refer to UMTS BTS Hardware
Maintenance Guides

— If the alarm still persists, inspect the con-

nectors and the digital shelf back panel.
— If the alarm still persists, replace the
GPSAM. For more information on re-
Maintenance Guides
• If only the rectangular LED is ON, call the
next level of support.

5.7.9 Equipment Malfunction on MCPA (CANCELLATION LOOP)
This alarm indicates that radio interference is too high. Then the MCPA module can not emit
correctly.
CAUTION
CANCELLATION LOOP
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
Impact on BTS operation The service is lost.
Remedial Action
• Lock and Unlock the MCPA. For more in-
formation, refer to Access Network OAM

CANCELLATION LOOP
Commands (411-8111-512). This should

clear the alarm.
• If the alarm persists, replace the MCPA mod-
ule. For more information on how to replace
the MCPA, refer to UMTS BTS Hardware
Maintenance Guides

5.7.10 Equipment Malfunction on TRIPA PALLET (PARTIAL

FAILURE)
One or more of the tri-PA transistors have failed.
CAUTION
PARTIAL FAILURE
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason One or more of the tri-PA transistors have failed.
Remedial Action The TRM module shuts down the tri-PA peallet.
Delete the cell or restart the tri-PA pallet at the
operator's discretion. Clear latched alarm by

PARTIAL FAILURE
locking/unlocking the tri-PA pallet. Replace the

tri-PA module after two retries. Refer to
theUMTS BTS Hardware Maintenance Guides
for assistance with this action.

5.7.11 Equipment Malfunction on MCPA (PARTIAL FAILURE)
The alarm indicates that one or more transistors of the MCPA module are in failure.
CAUTION
PARTIAL FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
tion.

PARTIAL FAILURE
Remedial Action Replace the MCPA module. For more informa-
tion on replacement, refer to UMTS BTS Hard-

5.7.12 Equipment Malfunction on TRIPA PALLET (CURRENT

OVERLOAD)
This alarm indicates a power overload. This alarm also known as DC POWER
CONSUMPTION OVERLOAD. The tri-PA has halted its operation.
CAUTION
A tri-PA has halted its operation. There is a service outage of one
or two carriers in one sector.
CURRENT OVERLOAD
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Impact on BTS operation A tri-PA has halted its operation. There is a ser-
vice outage of one or two carriers in one sector.
Reason This alarm indicates a power overload. The tri-
PA has halted its operation.

CURRENT OVERLOAD
Remedial Action Shut down tri-PA pallet. Delete cell or restart tri-
PA pallet at operator's discretion. Replace tri-PA
module after two retires. Refer to theUMTS BTS
Hardware Maintenance Guides for assistance
with this action.

5.7.13 Equipment Malfunction on MCPA (CURRENT OVERLOAD)
This alarm indicates that the power is overloaded, so the MCPA module is stopped.
CAUTION
The MCPA module defence stops the transmission. The service is
lost on the OTSR configuration. The service is reduced on the
STSR configuration (one sector).
CURRENT OVERLOAD
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
Impact on BTS operation The MCPA module defence stops the transmis-
sion.
tion.

CURRENT OVERLOAD

Reason

5.7.14 Equipment Malfunction on DDM (VSWR NOT PRESENT)
The alarm indicates that the VSWR equipment has not been detected by software.
Whereas VSWR must always present on DDM.
VSWR NOT PRESENT

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity minor
Reason Missing hardware
Remedial Action Replace the DDM. For more information on re-
tenance Guides

5.7.15 Equipment Malfunction on DDM LNA MAIN (LNA FAILED)
This alarm indicates that the LNA Main has failed.
CAUTION
The service is degraded.
LNA FAILED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM LNA MAIN
Severity MAJOR
Impact on BTS operation The service is degraded.
Reason Internal problem
Remedial Action Replace the faulty DDM with the red LED ON.
For more information on replacement, refer to

LNA FAILED

5.7.16 Equipment Malfunction on DDM LNA DIV (LNA FAILED)
This alarm indicates that the LNA Diversity has failed.
CAUTION
The service is degraded.
LNA FAILED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM LNA DIV
Severity MAJOR
Impact on BTS operation The service is degraded.
Reason Internal problem
Remedial Action Replace the faulty DDM with the red LED ON.

LNA FAILED

5.7.17 Equipment Malfunction on DDM (VSWR FAILED)
The alarm indicates that the VSWR function is unusable.
VSWR FAILED
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity minor
Reason
• current consumption out of range
Remedial Action Replace the DDM. For more information on re-
tenance Guides

5.7.18 Equipment Malfunction on DDM (DDM-TRM LINK)
This alarm indicates that there is no digital communication between the DDM and the
TRM/iTRM.
CAUTION
DDM-TRM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity MAJOR
Reason
• DDM failure
• wiring failure

DDM-TRM LINK
Remedial Action
• In an BTS 1020, check if the alarm is due to
a fan A failure and if yes, correct the prob-
lem.
• Inspect the connection chain: TRM, interco,
and DDM.
• Check the DDM swap.
• Replace faulty DDM with its red LED ON .
Guides

5.7.19 Equipment Malfunction on TRIPA PALLET (PA-TRM LINK)
This alarm indicates that there is no digital (I2C) communication between the tri-PA and TRM
modules.
CAUTION
There is a service outage of one or two carriers in one sector.
PA-TRM LINK
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Impact on BTS operation There is a service outage of one or two carriers
in one sector.
Reason This alarm indicates that there is no digital (I2C)
communication between the tri-PA and TRM
modules. This alarm detects in particular the total

PA-TRM LINK
outage of a tri-PA (could be due to a PSU failure

or other).
Remedial Action Check the TRM to tri-PA digital cable. If this is
not the cause of the fault, replace the tri-PA mod-
ule. Refer to theUMTS BTS Hardware Mainten-
ance Guides for assistance with this action.

5.7.20 Equipment Malfunction on MCPA (PA-TRM LINK)
This alarm indicates that there is no communication between the MCPA module and the
TRM/iTRM.
CAUTION
PA-TRM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
tion.

PA-TRM LINK
Reason
• connection failure
• TRM/MCPA module hardware failure
Remedial Action
• Inspect the connections between the MCPA
module and the TRM.
• If necessary, replace the MCPA module. For
• If necessary, replace the TRM. For more in-
formation on replacement, refer to UMTS

5.7.21 Equipment Malfunction on TX SPLITTER (TX

SPLITTER-TRM LINK)
The alarm indicates that there is not digital (I2C) communication between TRM/iTRM and Tx
Splitter.
This alarm only occurs in OTSR configuration.
TX SPLITTER-TRM LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Reason
• Tx Splitter/TRM hardware failure
• cable between TRM/iTRM and Tx Splitter
Remedial Action
• Inspect the connections between the Tx
Splitter and the TRM.
• Check the green LED of Tx Splitter is OFF.
• If necessary, replace the Tx Splitter. For

TX SPLITTER-TRM LINK

• If necessary, replace the TRM. For more in-

5.7.22 Equipment Malfunction on DDM (DDM NOT PRESENT)
This alarm indicates that the DDM is not present.
CAUTION
DDM NOT PRESENT

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity MAJOR
Reason
• missing DDM
• DDM/TRM hardware failure
• wiring failure

DDM NOT PRESENT

Remedial Action
• Inspect the DDM connection.
• Insert the missing DDM. For more informa-

5.7.23 Equipment Malfunction on DDM VSWR MAIN (VSWR PA

FAILURE)
This alarm indicates a wiring failure between the MCPA module and the DDM.
CAUTION
VSWR PA FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason
• MCPA module to DDM connections

VSWR PA FAILURE
Remedial Action
• Search the alarms for MCPA module or
DDM.
• Inspect the wiring between the MCPA mod-
ule and the DDM.
• Lock and Unlock the PA connected to the
DDM to clear the alarm. For more information
on how to lock and unlock, refer to Access

5.7.24 Equipment Malfunction on DDM VSWR DIV (VSWR PA

FAILURE)
This alarm indicates a wiring failure between the MCPA module and the DDM.
CAUTION
VSWR PA FAILURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason
• MCPA module to DDM connections

VSWR PA FAILURE
Remedial Action
• Search the alarms for MCPA module or
DDM.
• Inspect the wiring between the MCPA mod-
ule and the DDM.
• Lock and Unlock the PA connected to the
DDM to clear the alarm. For more information
on how to lock and unlock, refer to Access

5.7.25 Equipment Malfunction on TRIPA PALLET (GAIN

CONTROL)
This alarm indicates that an internal gain control loop of the PA is not working properly.
CAUTION
GAIN CONTROL
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason An internal gain control loop of the tri-PA is not
working properly.
Remedial Action Replace the TRM module connected to the tri-
PA. If the problem persists, replace the tri-PA

GAIN CONTROL
module. Refer to theUMTS BTS Hardware Main-

tenance Guides for further assistance with this
remedial action.

5.7.26 Equipment Malfunction on MCPA (GAIN CONTROL)
This alarm indicates that an internal gain control loop of the MCPA module is not working
properly.
CAUTION
GAIN CONTROL
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
tion.

GAIN CONTROL

5.7.27 Equipment Malfunction on TX SPLITTER (TX SPLITTER

NOT PRESENT)
This alarm indicates that the Tx Splitter module has been removed.
CAUTION
TX SPLITTER NOT PRESENT

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Impact on BTS operation The service is lost.
Reason
• Tx Splitter has been removed online.
• Digital cable failure but TRM/iTRM and in-
terco have been removed.

TX SPLITTER NOT PRESENT
• The wiring is failed between TRM/iTRM and

Tx Splitter.
• The hardware is failed.
Remedial Action
• Inspect the connections from Tx Splitter.
• Insert the removed Tx Splitter. For more in-
• Replace the Tx Splitter. For more information
on replacement, refer to UMTS BTS Hard-

5.7.28 Equipment Malfunction on DDM (INVALID DDM CABLING)
This alarm indicates that the BTS detected an inconsistency in the DDM digital wiring.
All the TRM/iTRM do not detect the same number of DDM.
This may happen for instance if DDM slot 1 is connected to interco connector DDM4.
Note: the BTS is not able to detect all erroneous digital wiring.
CAUTION
INVALID DDM CABLING

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity MAJOR

INVALID DDM CABLING

Remedial Action
• Inspect the digital connection between DDM
and interco module.
• Reset the BTS, once digital connection has
been corrected by a reset command on the
(411-8111-518).

5.7.29 Equipment Malfunction on DDM (DDM

RECONFIGURATION)
The alarm indicates that the DDM has lost its configuration.
This alarm is only detected for sites configured with Tower Masterhead Amplifiers (TMAs).
This is probably due to an internal reset of the DDM. In particular, this may happen in some
BTS 12020 and with some hardware releases of DDM, after a power on of a MCPA module.
On detection of the lost DDM configuration, the BTS automatically reconfigures the DDM.
DDM RECONFIGURATION
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity warning
Reason This alarm is only detected for a site configured
with TMA. This is probably due to an internal re-
set of the DDM. In particular, this may happen in
a BTS 12020 with some hardware release of

DDM RECONFIGURATION
DDM after a "power on" of one MCPA module.

Remedial Action
• No action is needed if the alarm occurs after
site intervention.
• If this alarm is repeated many times on the
same DDM, replace the DDM. For more in-

5.7.30 Equipment Malfunction on TX SPLITTER (INVALID

MANUFACTURER DATA)
This alarm indicates that the manufacturer data commissioned for the Tx Splitter is out of
range and therefore is not used by BTS.
Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within the
same BTS.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Remedial Action Call the next level of support

5.7.31 Equipment Malfunction on TRIPA (INVALID

MANUFACTURER DATA)
This alarm signifies that one or more Manufacturer's data for the board or passive component
is out of range and therefore cannot be read by the BTS.

BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Impact on BTS operation Default data is used instead.
Reason One or more Manufacturer's data for the board or
passive component is out of range.

5.7.32 Equipment Malfunction on MCPA (INVALID

MANUFACTURER DATA)
This alarm indicates that the manufacturer data commissioned for the MCPA module is out of
range and therefore is not used by BTS.
Note: The manufacturer data is introduced to manage mix of TRM and iTRM within the
same BTS.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity minor

5.7.33 Equipment Malfunction on DDM (INVALID

MANUFACTURER DATA)
This alarm indicates that the manufacturer data commissioned for the DDM is out of range and
therefore is not used by the BTS.
Note: The manufacturer data is introduced to manage a mix of TRM and iTRM within the
same BTS.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity minor

5.7.34 Equipment Malfunction on TX SPLITTER (UNREADABLE

MANUFACTURER DATA)
This alarm indicates that one or more data for the TRM/iTRM is not read.
The manufacturer data is not read.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Remedial Action
TX SPLITTER (TX SPLITTER-TRM LINK).
• If the alarm persists, reset the BTS.
• If the alarm persists, replace the Tx Splitter.


Guides

5.7.35 Equipment Malfunction on TRIPA (UNREADABLE

MANUFACTURER DATA)
One or more manufacturer data for the module cannot be read.

BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Impact on BTS operation Default data is used instead.
Reason One or more manufacturer's data for the module
cannot be read.

5.7.36 Equipment Malfunction on MCPA (BBPD FEEDBACK

FAILURE)
CAUTION
BBPD FEEDBACK FAILURE

BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
Reason
Remedial Action

5.7.37 Equipment Malfunction on DDM (UNREADABLE

MANUFACTURER DATA)
This alarm indicates that one or more manufacturer data for the DDM is not read.
The manufacturer data is not read.

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity minor
Remedial Action
DDM (DDM-TRM LINK).
• If the alarm persists, reset the BTS by a reset
command on the OMC-B. For more informa-

tion on reset, refer to Access Network OAM

Commands (411-8111-512). OR reset the
BTS by connecting to the TIL through a re-
(411-8111-518).
• Replace the Tx Splitter. For more information

5.7.38 Equipment Malfunction on TRIPA PALLET (OUTPUT

SPECTRUM OUTSIDE SPECIFICATION)
This alarm indicates that a given pallet has a poor output spectrum.
CAUTION

BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason This happens because a particular pallet has a
poor output spectrum. This could be due to a
hardware failure somewhere in the amplifier
chain.


Remedial Action Replace the tri-PA module. If the problem per-
sists, replace the TRM module connected to this
tri-PA module. Refer to theUMTS BTS Hardware
Maintenance Guides for further assistance with
this action.

5.7.39 Equipment Malfunction on TRIPA (DOWNLOADING

FAILURE)
This alarm is raised when the when the downloading of software to a tri-PA module has failed.
CAUTION
DOWNLOADING FAILURE
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason The downloading of software to a tri-PA module
has failed. This is because the tri-PA finds an in-
correct checksum after the last line of code is
downloaded.

DOWNLOADING FAILURE
Remedial Action Perform the following actions
1. reset the TRM module
2. check to see that the digital link is correctly
connected between the TRM and tri-PA mod-
ules
3. if the problem has not cleared after two re-
sets, replace the tri-PA module

5.7.40 Equipment Malfunction on TRIPA PALLET (BBPD

FEEDBACK FAILURE)
This alarm indicates a loss of feedback between the TRM and tri-PA modules.
CAUTION

BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason This alarm can be caused by:
1. a failure of the BBPD device in the TRM
module
2. failure or missing feedback cable between

TRM and tri-PA

3. a failure of the BBPD path in the tri-PA pallet
Remedial Action Perform the following actions:
1. check the feedback cable between the tri-PA
and TRM modules
2. if the problem persists, replace the tri-PA
module
3. if the problem persists, replace the TRM
module. Refer to theUMTS BTS Hardware
Maintenance Guides for further assistance
with this action.

5.7.41 Equipment Malfunction on DDM PAC (PA NOT PRESENT)
CAUTION
PA NOT PRESENT
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Object Class BTSEquipment/PassiveComponent
Equipment Type DDM PAC
Severity MAJOR
Reason
Remedial Action

5.7.42 Equipment Malfunction on OIM (OIM DC FAULT)
CAUTION
OIM DC FAULT
BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Equipment Type OIM
Severity MAJOR
Reason
Remedial Action

5.7.43 Equipment Malfunction on MCPA (UNREADABLE

MANUFACTURER DATA)
This alarm indicates that the data for the MCPA module are not read (I&C access failure for
instance).
The possible data are manufacturer data(s).

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity minor
Remedial Action
MCPA (PA-TRM LINK).
• If the alarm persists, reset the BTS.

• Replace the MCPA module. For more inform-

ation on replacement, refer to UMTS BTS

5.7.44 Equipment Malfunction on MCPA (GPSAM

DOWNLOADING ERROR)
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
Reason
Remedial Action

5.7.45 Equipment Malfunction on DDM (CONFIGURATION FILE

INCONSISTENT WITH HARDWARE)
CAUTION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type DDM
Severity MAJOR
Reason
Remedial Action


TRIPA PALLET (HIGH TEMPERATURE)
This alarm indicates that the first temperature threshold on the tri-PA module has been
reached.
HIGH TEMPERATURE
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Impact on BTS operation No RF impact.
Reason The first temperature threshold on the tri-PA
module has been reached.
Guides for further information.


MCPA (HIGH TEMPERATURE)
The alarm indicates that the first threshold of temperature (85°C) has been reached on the
MCPA module.
HIGH TEMPERATURE
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity minor
Remedial Action
• Search for cooling system alarms for iDACS,
SDACS, fans, ICU, or MCU in COOLING
SYSTEM ALARMS.
• Lock/unlock the mcpa object to clear the
alarm. For more information, refer to Access
Network OAM commands (411-8111-512).

HIGH TEMPERATURE
• Check whether the external temperature of

the BTS has reached or exceeded 85°c.
• If there is not an environmental problem and
the alarm persists, replace the MCPA mod-
ule. For more information on replacement,
Guides


TRIPA PALLET (TEMPERATURE OVERLOAD)
This alarm indicates that the second temperature threshold on the tri-PA module has been
reached. The tri-PA has halted its operation.
CAUTION
The tri-PA has halted its operation. There is a service outage of one
or two carriers in one sector.
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Impact on BTS operation The tri-PA has halted its operation. There is a
service outage of one or two carriers in one sec-
tor.
Reason The second temperature threshold on the tri-PA

module has been reached. This could be due to

a hot ambient temperature or a hardware failure.
Remedial Action
• Search for fan (BTS 12010), or iDACS (BTS
12020), or SDACS (Street BTS), or ICU (BTS
12010 - 600 - 2), or MCU (BTS 1020) alarms
in COOLING SYSTEM ALARMS.
• Lock/unlock the tri-PA object to clear the
the faulty tri-PA module. For more informa-


MCPA (TEMPERATURE OVERLOAD)
A temperature sensor is located inside the MCPA module. Two thresholds are defined.
This alarm indicates that the second threshold of temperature (90°c) has been reached, so the
MCPA module is stopped.
CAUTION
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR

sion.
tion.
Reason
• environmental problem: fan, iDACS, SDACS,
ICU, or MCU in failure
• MCPA module hardware failure
Remedial Action
• Search for fan (BTS 12010), or iDACS (BTS
12020), or SDACS (Street BTS), or ICU (BTS
12010 - 600 - 2), or MCU (BTS 1020) alarms
in COOLING SYSTEM ALARMS.
• Lock/unlock the mcpa object to clear the
the faulty MCPA module. For more informa-

5.7.50 Input Device Error on OIM TRANSCEIVER (OIM SFP

TRANSCEIVER TX FAULT)
OIM SFP TRANSCEIVER TX FAULT

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Equipment Type OIM TRANSCEIVER
Severity warning
Reason
Remedial Action

5.7.51 Input Output Device Error on OIM TRANSCEIVER (OIM SFP

TRANSCEIVER TX FAULT)
OIM SFP TRANSCEIVER TX FAULT

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity warning
Reason
Remedial Action

5.7.52 Input Output Device Error on OIM TRANSCEIVER

(MISSING OIM SFP TRANSCEIVER)
CAUTION
MISSING OIM SFP TRANSCEIVER

BTS Type
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.7.53 Power Problem on TRIPA PALLET (RF OUTPUT

OVERLOAD)
This alarm indicates that the tri-PA has reached its RF output limit.
RF OUTPUT OVERLOAD
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity minor
Impact on BTS operation Loss of capacity
Reason The tri-PA has reached its RF output limit.
Remedial Action
• Replace the tri-PA module.
• If the alarm persists, replace the TRM.
the UMTS BTS Hardware Maintenance Guides.

5.7.54 Power Problem on MCPA (RF OUTPUT OVERLOAD)
The alarm indicates the MCPA module has reached its RF output limit.
RF OUTPUT OVERLOAD
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity minor
Impact on BTS operation Loss of capacity
Reason Power failure
Remedial Action
• If the alarm persists, replace the TRM. For

5.7.55 Power Problem on TRIPA PALLET (DC VOLTAGE

REGULATION)
This alarm indicates a failure in the DC converter inside the tri-PA.
CAUTION
BTS Type
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Severity MAJOR
Reason There is a failure in the DC converter inside the
tri-PA.
Remedial Action Replace the affected tri-PA. Refer to theUMTS


5.7.56 Power Problem on MCPA (DC VOLTAGE REGULATION)
The alarm indicates that the failure is in dc converter inside the MCPA module.
CAUTION
No impact
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
Remedial Action
• Check the dc alarms in POWER SYSTEM
ALARMS.



5.7.57 Power Problem on MCPA (DC CONVERTER SHUTDOWN)
This alarm indicates that the dc/dc converter has shut down, so the MCPA module is stopped.
CAUTION
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type MCPA
Severity MAJOR
sion.
tion.


Reason
• energy failure
• MCPA module failure
Remedial Action
• Search for faults on the energy system
(SPCM, rectifiers, power distribution system)
in POWER SYSTEM ALARMS.
• If there is no energy problem, replace the
faulty MCPA module. For more information

5.8 PCM ALARMS
The alarms detailed below are generated by the PCM.

• Communications Protocol Error on IMA LINK (IMA LINK FAILURE)
• Communications Protocol Error on PCM (PCM FAULT)
• Framing Error on TC LINK (LOSS OF CELL DELINEATION)
• Loss Of Signal on PCM (MISSING LINK)

5.8.1 Communications Protocol Error on IMA LINK (IMA LINK

FAILURE)
This alarm indicates that one link of the IMA group is in failure and is therefore removed from
the group.
CAUTION
Loss of communication on this IMA link
IMA LINK FAILURE

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class PCM
Equipment Type IMA LINK
Severity MAJOR
Impact on BTS operation Loss of communication on this IMA link

IMA LINK FAILURE

Remedial Action Check IMA configuration at the Access Net-
works.

5.8.2 Communications Protocol Error on PCM (PCM FAULT)
The alarm indicates that the PCM failure is detected.

The failure is the consequence of one or a mix of the following faults:
• LOS: Loss of Signal
• AIS: Alarm Indication Signal
• LFA: Loss of Frame Alignment
• FE: Framing Error (E1 PCM only)
• CRC: bad Cyclic Redundancy Check for E1 PCM and T1 PCM links for UMTS1900
• RAI: Remote Alarm Indication
CAUTION
Loss of communication on this PCM.
PCM FAULT
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class PCM
Equipment Type PCM

PCM FAULT
Severity MAJOR
Impact on BTS operation Loss of communication on this PCM.
Remedial Action Check the PCM link.
If the problem persists, replace the PCM. For
more information on replacement, refer to UMTS

5.8.3 Framing Error on TC LINK (LOSS OF CELL DELINEATION)
This alarm indicates that the external TC has been delineated several times during a certain
period of time.
The ATM link with the Nortel UMTS RNC is not operational. At least one PCM is required.
CAUTION
The service is reduced according to PCM failed.
LOSS OF CELL DELINEATION

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class PCM
Equipment Type TC LINK
Probable Cause framingError
Severity MAJOR
Impact on BTS operation The service is reduced according to PCM failed.
Reason
• ATM link degraded

LOSS OF CELL DELINEATION
• instable PCM clock

Remedial Action
• Search for a Communications Protocol Error
on PCM (PCM FAULT)
• Check PCM configuration from BTS to Nortel
UMTS RNC.
• Check the ATM parameters on BTS and on
each node of the link to the Nortel UMTS
RNC.
• Search for Nortel UMTS RNC alarms or
transport network and refer to them.
BTS TIL Tool (411-8111-518).

5.8.4 Loss Of Signal on PCM (MISSING LINK)
This alarm indicates that the PCM cable is not connected to the passive iCCM
CAUTION
If the iCCM is passive: no immediate impact If the iCCM becomes
active: one or more PCMs are lost
MISSING LINK
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class PCM
Equipment Type PCM
Probable Cause lossOfSignal
Severity MAJOR
• If the iCCM is passive: no immediate impact
• If the iCCM becomes active: one or more
PCMs are lost

MISSING LINK
Remedial Action
• Check if the PCM cable is correctly connec-
ted to the passive iCCM.
• If the problem persists, change the iCCM.
Guides.

5.9 POWER SYSTEM ALARMS
The alarms detailed below are generated by the POWER SYSTEM.

• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (COOLING SYSTEM
BREAKER TRIPPED)
• Equipment Malfunction on SPCM (SPCM FAILED)
• Equipment Malfunction on LIGHTNING PROTECTION (LIGHTNING PROTECTOR
FAULT)
• Equipment Malfunction on AC BREAKERS (AC BREAKERS)
• Equipment Malfunction on TMA AND DC ALARM BOX (TMA DC DC)
• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (THERMAL PROBE LINK
OR MISSING RECTIFIER FILLER)
• Equipment Malfunction on RECTIFIER SYSTEM (ENERGY SYSTEM CONTROLLER
FAILED)
• Equipment Malfunction on RECTIFIER SYSTEM (I2C ACCESS FAILURE)
• Equipment Malfunction on RECTIFIER SYSTEM (GPSAM-CCU LINK)
• Equipment Malfunction on RECTIFIER SYSTEM (DOWNLOADING FAILURE)
• Equipment Malfunction on RECTIFIER SYSTEM (MISSING LINK)
• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (POWER SUPPLY
FAILURE)
• Equipment Malfunction on POWER DISTRIBUTION SYSTEM (ALARM BATTERY
MAJOR)
• Power Problem on RECTIFIER SYSTEM (DC VOLTAGE FAULT)
• Power Problem on POWER DISTRIBUTION SYSTEM (OVER AC MAINS)
• Power Problem on POWER DISTRIBUTION SYSTEM (UNDER AC MAINS)
• Power Problem on POWER DISTRIBUTION SYSTEM (AC MAIN VOLTAGE FAULT)
• Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY BREAKER TRIPPED)
• Power Problem on POWER DISTRIBUTION SYSTEM (BATTERY ON DISCHARGE)
• Power Problem on BATTERY CABINET (BATTERY POWER AC)
• Power Problem on BATTERY CABINET (BATTERY POWER DC)
• Power Problem on BATTERY CABINET (BATTERY SURGE PROTECTOR)
• Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)
• Power Problem on POWER FILTER MODULE (POWER FILTER MODULE FAILED)
• Power Problem on POWER FILTER MODULE (DC FAILED)


5.9.1 Equipment Malfunction on POWER DISTRIBUTION SYSTEM

(COOLING SYSTEM BREAKER TRIPPED)
This alarm indicates that the cooling system circuit breaker of the dc power system shelf is
open. The iDACS or the SDACS is always supplied by ac mains.
CAUTION
If a Power Problem on POWER DISTRIBUTION SYSTEM (AC
MAIN VOLTAGE FAULT) appears, the iDACS or the SDACS
powers down.
COOLING SYSTEM BREAKER TRIPPED

BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
Object Class PowerSystem
Equipment Type POWER DISTRIBUTION SYSTEM
Severity MAJOR
Impact on BTS operation If a Power Problem on POWER DISTRIBUTION
SYSTEM (AC MAIN VOLTAGE FAULT) ap-
pears, the iDACS or the SDACS powers down.
Reason Cooling Unit circuit breaker
Remedial Action
• Switch on, if necessary, the iDACS or
SDACS circuit breaker on the dc power sys-
tem shelf.
• If the alarm persists, replace the iDACS or
SDACS circuit breaker. For more information
on how to replace the iDACS breaker, refer

COOLING SYSTEM BREAKER TRIPPED

Guides
support.

5.9.2 Equipment Malfunction on SPCM (SPCM FAILED)
This alarm indicates that the SPCM is in the failed state. The red LED SPCM Fail is ON. It is
no more possible to perform the detection of the alarms normally detected by the SPCM.
CAUTION
No impact
SPCM FAILED
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
Equipment Type SPCM
Severity MAJOR
Remedial Action If the red LED SPCM Fail is ON, replace the SP-
CM. For more information on replacement, refer
to UMTS BTS Hardware Maintenance Guides

5.9.3 Equipment Malfunction on LIGHTNING PROTECTION

(LIGHTNING PROTECTOR FAULT)
The alarm indicates that the lightning protector is failed.
LIGHTNING PROTECTOR FAULT

BTS Type
• BTS 1020
• BTS 6020
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Equipment Type LIGHTNING PROTECTION
Severity minor
Reason Lightning protection failure
Remedial Action Replace the lightning protector. Call the next
level of support.

5.9.4 Equipment Malfunction on AC BREAKERS (AC BREAKERS)
This alarm indicates that the ac Breaker is tripped.
CAUTION
The cabinet is operating on its batteries for an BTS 12020. Caution
to the final discharging voltage.
AC BREAKERS
BTS Type
• BTS 6020
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Equipment Type AC BREAKERS
Severity MAJOR
Impact on BTS operation The cabinet is operating on its batteries for an
BTS 12020.
Caution to the final discharging voltage.
Remedial Action
• Switch on the ac Breaker.
• If it still does not work, replace it. For more
information on how to replace the ac breaker,
Guides
support.


5.9.5 Equipment Malfunction on TMA AND DC ALARM BOX (TMA

DC DC)
This alarm indicates that One DCAlarmBox is in failure.

Note: the DCAlarmBox is used when mix TMA is used. One DCAlarmBox supply the power
to 6 TMA path.
CAUTION
TMA DC DC
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Equipment Type TMA AND DC ALARM BOX
Severity MAJOR

TMA DC DC
Remedial Action
• Check connection and power supply of DCAl-
armBox.
• Check DCAlarmBox.

5.9.6 Equipment Malfunction on POWER DISTRIBUTION SYSTEM

(THERMAL PROBE LINK OR MISSING RECTIFIER FILLER)
This alarm indicates that the thermal probe is not present or disconnected or that a BTS has
detected either one rectifier or one rectifier filler was not present in the rectifier shelf.
THERMAL PROBE LINK OR MISSING RECTIFIER FILLER

BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
Severity minor
Impact on BTS operation The final discharging voltage is reduced.
Reason The thermal probe is disconnected or one recti-
fier filler is missing
Remedial Action
• Check that the thermal probe is present and
connected to the SPCM.
• OR Check that all slot in a rectifier shelf con-
tain either a rectifier or a rectifier filler.
• If the alarms persists, replace the SPCM. For

5.9.7 Equipment Malfunction on RECTIFIER SYSTEM (ENERGY

SYSTEM CONTROLLER FAILED)
This alarm indicates that the controller of the energy system is in failure.
CAUTION
Hardware Failure
ENERGY SYSTEM CONTROLLER FAILED

BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation Hardware Failure
Reason The controller of the energy system is in failure.
Remedial Action Change the controller of the energy system. For
more information on how to replace a rectifier,
Guides

5.9.8 Equipment Malfunction on RECTIFIER SYSTEM (I2C

ACCESS FAILURE)
This alarm is detected when I2C access failed to a rectifier or to DDU.
CAUTION
Hardware Failure
I2C ACCESS FAILURE

BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Reason Detected when I2C access failed to a rectifier or
to DDU
Remedial Action
• Replace all the rectifiers. For more informa-
tion on how to replace the rectifiers, refer to
• If the problem persists, replace the CCU. For
more information on how to replace the CCU,
Guides

5.9.9 Equipment Malfunction on RECTIFIER SYSTEM

(GPSAM-CCU LINK)
This alarm indicates a disconnection between GPSAM and CCU.
CAUTION
Hardware Failure
GPSAM-CCU LINK
BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Reason Disconnection between GPSAM and CCU
Remedial Action
• Reset the CCM to confirm the fault
• Check if the link between the GPSAM (GPS1
entry only) and the CCU is correct
• If the problem persists:
— change the CCU. For more information
on how to replace a CCU, refer to UMTS
— change the CCM. For more information
on how to replace a CCM, refer to UMTS


5.9.10 Equipment Malfunction on RECTIFIER SYSTEM

(DOWNLOADING FAILURE)
This alarm is detected when downloading CCU has failed.
CAUTION
Hardware Failure
DOWNLOADING FAILURE
BTS Type
• BTS 12020-2
• BTS 18020
Severity MAJOR
Reason Detected when downloading CCU has failed
Remedial Action
• Reset the CCM to confirm the fault
• Check if the link between the GPSAM and
the CCU is correct
• If the problem persists:
— Change the CCU. For more information
on how to replace a CCU, refer to UMTS
— Change the CCM. For more information
on how to replace a CCM, refer to UMTS


5.9.11 Equipment Malfunction on RECTIFIER SYSTEM (MISSING

LINK)
This alarm indicates that there is no connection either between CCU and CEATS cable or
CCU and battery thermal probe. No end of fault is managed: alarm detected only at CCM
start-up.
MISSING LINK
BTS Type
• BTS 12020-2
• BTS 18020
Severity minor
Reason No connection either between CCU and CEATS
cable or CCU and battery thermal probe.
No end of fault is managed: alarm detected only
at CCM start-up
Remedial Action
• Check if the cable is correctly connected to
the CCU
• If the problem persists, change the CCU. For
more information on how to replace a CCU,
Guides

5.9.12 Equipment Malfunction on POWER DISTRIBUTION

SYSTEM (POWER SUPPLY FAILURE)
DC voltage input to cooling system control module is outside the nominal range.
CAUTION
No immediate impact
POWER SUPPLY FAILURE

BTS Type
• BTS 18010
Severity MAJOR
Impact on BTS operation No immediate impact
Reason The DC voltage input to the cooling system con-
trol module is outside the nominal range.
Remedial Action Check the input, DC breakers and cabling of the
DC supply.

5.9.13 Equipment Malfunction on POWER DISTRIBUTION

SYSTEM (ALARM BATTERY MAJOR)
CAUTION
ALARM BATTERY MAJOR

BTS Type
• dBTS 6110
• dBTS 6120
Severity MAJOR
Reason
Remedial Action

5.9.14 Power Problem on RECTIFIER SYSTEM (DC VOLTAGE

FAULT)
This alarm indicates a direct current failure of one or more rectifiers. The concerned rectifier is
not clearly identified in the alarm.
CAUTION
No impact. The number of remaining rectifiers must be sufficient to
supply the BTS.
DC VOLTAGE FAULT
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation No impact.
The number of remaining rectifiers must be suffi-
cient to supply the BTS.
Remedial Action
• Replace the faulty rectifier which is located
with the following indications:
— power switch in the ON position

DC VOLTAGE FAULT
— green LED OFF

Guides
support.

5.9.15 Power Problem on POWER DISTRIBUTION SYSTEM (OVER

AC MAINS)
This alarm indicates that an over voltage in the power supply.

One of the ac input voltage (among the 3 phases) of the ac power system is above a voltage
level.
This is not a BTS failure.
OVER AC MAINS
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity minor
Reason Power Distribution system failure

5.9.16 Power Problem on POWER DISTRIBUTION SYSTEM

(UNDER AC MAINS)
This alarm indicates that a under voltage is in the power supply.

One of the ac input voltage (among the 3 phases) of the ac power system is below a voltage
level.
This is not a BTS failure.
UNDER AC MAINS
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity minor

5.9.17 Power Problem on POWER DISTRIBUTION SYSTEM (AC

MAIN VOLTAGE FAULT)
This alarm indicates that no ac main is applied to the power system input.
CAUTION
All the rectifiers are shutdown by the hardware, then the cabinet is
operating on its batteries (internal or external) for BTS 12020 or an
BTS 12010 - 700 with ac plinth. Caution to the final discharging
voltage.
AC MAINS VOLTAGE FAULT

BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation All the rectifiers are shutdown by the hardware,
then the cabinet is operating on its batteries
(internal or external) for BTS 12020 or an BTS
12010 - 700 with ac plinth.
Caution to the final discharging voltage.
Reason ac main distribution failure
Remedial Action
• Check that the customer circuit breaker is

AC MAINS VOLTAGE FAULT
ON.
• Check the customer power supply.


(BATTERY BREAKER TRIPPED)
This alarm indicates that the battery circuit breaker is in the OFF failed state.
CAUTION
If a Power Problem on POWER DISTRIBUTION SYSTEM (AC
MAIN VOLTAGE FAULT) appears, the cabinet powers down.
BATTERY BREAKER TRIPPED

BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation If an Power Problem on POWER DISTRIBU-
TION SYSTEM (AC MAIN VOLTAGE FAULT)
appears, the cabinet powers down.
Reason Battery circuit breaker
Remedial Action
• If necessary, switch on the battery circuit
breaker (on the dc power system shelf).
• If the alarm persists, replace the battery cir-
cuit breaker. For more information on how to
replace the ac breaker of the external bat-
tery, refer to UMTS BTS Hardware Mainten-

BATTERY BREAKER TRIPPED
ance Guides
support.


(BATTERY ON DISCHARGE)
CAUTION
BATTERY ON DISCHARGE
BTS Type
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Reason
Remedial Action

5.9.20 Power Problem on BATTERY CABINET (BATTERY POWER

AC)
This alarm indicates a failure in the ac power supply of the battery: the ac Breaker is off.
CAUTION
The heating and ventilation system of the external battery cabinet is
out of service.
BATTERY POWER AC
BTS Type
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation The heating and ventilation system of the extern-
al battery cabinet is out of service.
Remedial Action
• Check the position of the ac Breaker.
• Replace the ac Breaker if necessary. For

5.9.21 Power Problem on BATTERY CABINET (BATTERY POWER

DC)
This alarm indicates a failure in the dc power supply of the battery cabinet. This alarm is
detected by the GPSAM.
CAUTION
It is no more possible to use the external battery cabinet. The
intervention on the site must be immediate because there is a risk
of loss of site.
BATTERY POWER DC
BTS Type
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity MAJOR
Impact on BTS operation It is no more possible to use the external battery
cabinet.
The intervention on the site must be immediate
because there is a risk of loss of site.
Remedial Action
• Check the state of the dc breaker of the bat-
tery cabinet in the I position. If not, switch it in
this position.

BATTERY POWER DC
• Else, replace the dc breaker of the battery

cabinet. For more information on replace-
ance Guides

5.9.22 Power Problem on BATTERY CABINET (BATTERY SURGE

PROTECTOR)
The battery surge protector or lightning protector is tripped.
BATTERY SURGE PROTECTOR

BTS Type
• BTS 12010-1-700
• BTS 12020-1
• BTS 12020-2
• BTS 18020
Severity minor
Reason Faulty surge protector
Remedial Action Replace the surge protector of the external bat-
tery cabinet. For more information on replace-
ance Guides

5.9.23 Power Problem on IDACS (AC MAINS OUTSIDE LIMITS)
This alarm indicates that the ac mains is out of range.

The iDACS or SDACS is not faulty but there are some impacts. The iDACS or SDACS control
board does the following:
• switches off the rectifier.
• switches to BTS internal dc supply: thus it reduces the dc availability for battery charging
(only BTS 12020).
• disables the supply of the heaters.
• inhibits the heaters.
CAUTION
No impact
AC MAINS OUTSIDE LIMITS

BTS Type
• BTS 6020
• BTS 12020-1
Severity MAJOR
Remedial Action
• Search for another fault on ac power Distri-
bution System: Power Problem on POWER
DISTRIBUTION SYSTEM (AC MAIN
VOLTAGE FAULT) Equipment Malfunction
on AC BREAKERS (AC BREAKERS)

AC MAINS OUTSIDE LIMITS

• If there is not fault, call the next level of sup-
port.

5.9.24 Power Problem on POWER FILTER MODULE (POWER

FILTER MODULE FAILED)
The BTS cabinet contains a maximum of four PFMs. The concerned PFM is not clearly
identified in the alarm. The red LED on the front panel of the concerned PFM is ON.
This alarm indicates a failure in the Power Filter Module.
POWER FILTER MODULE FAILED

BTS Type
• BTS 12010-1-700
• BTS 12010-1-600
Equipment Type POWER FILTER MODULE
Severity minor
Remedial Action
• If the alarm appears alone, replace the PFM.
Guides
• If the alarm appears in conjunction with the
Power Problem on POWER FILTER MOD-
ULE (DC FAILED).

5.9.25 Power Problem on POWER FILTER MODULE (DC FAILED)
The BTS cabinet contains a maximum of four PFMs. The concerned PFM is not clearly
identified in the alarm. The red and green LEDs on the front panel of the concerned PFM are
OFF.
This alarm indicates that the external dc power is out of range in the PFM.
CAUTION
No impact
DC FAILED
BTS Type
• BTS 12010-1-700
• BTS 12010-1-600
Equipment Type POWER FILTER MODULE
Severity MAJOR
Remedial Action
• Check that the dc breaker of the PFM on the
BIP in ON.
• Replace the PFM. For more information on
replacement, refer to UMTS BTS Hardware
Maintenance Guides

5.10 SITE LAN ALARMS
The alarms detailed below are generated by the SITE LAN.

• Configuration Or Customization Error on OEM DEVICE (INVALID OEM SOURCE IP
ADDRESS)
• Configuration Or Customization Error on OEM DEVICE (INVALID OEM DESTINATION IP
ADDRESS)

5.10.1 Configuration Or Customization Error on OEM DEVICE

(INVALID OEM SOURCE IP ADDRESS)
This alarm indicates that an ARP request received on a LAN interface contains a protocol
address source different from any of the addresses assigned to the OEM devices and from
0.0.0.0.
INVALID OEM SOURCE IP ADDRESS

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class SiteLan
Equipment Type OEM DEVICE
Severity warning
Impact on BTS operation The siteLAN OEM device will not be accessible
Reason
• security breach
Remedial Action
• Check the OMC-B configuration on the
siteLAN object.
• Check commissioning of the OEM (source IP
address).


5.10.2 Configuration Or Customization Error on OEM DEVICE

(INVALID OEM DESTINATION IP ADDRESS)
This alarm indicates that an Address Resolution Protocol (ARP) request received on LAN
interface contains a protocol address target different from N1 (BTS own address) and from one
of the addresses assigned to OEM devices.
INVALID OEM DESTINATION IP ADDRESS

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class SiteLan
Equipment Type OEM DEVICE
Severity warning
Impact on BTS operation The siteLAN OEM device will not be accessible
Reason
Remedial Action
• Check the OMC-B configuration on the
siteLAN object.
• Check commissioning of the OEM (IP ad-
dress of the BTS or IP address of the other
OEM).


5.11 VCC ALARMS
The alarms detailed below are generated by the VCC.

• Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)
• Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)
• Queue Size Exceeded on VCC (AAL2 OVERFLOW)
• Remote Node Transmission Error on VCC (F5 ALARM INDICATION SIGNAL)

5.11.1 Degraded Signal on VCC (AAL2 EXTERNAL CELL LOST)
The alarms detailed in the following text are the alarms by the VCC software.
AAL2 EXTERNAL CELL LOST

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class VCC
Equipment Type VCC
Probable Cause degradedSignal
Severity warning
Reason The ATM link is degraded.
Remedial Action
• Check AAL2 configuration on both Nortel
UMTS RNC and Nortel UMTS BTS.
• If the problem is transient, it can come from a
software problem, call the next level of sup-
port.
• Otherwise, reset the CCM/iCCM by a reset

AAL2 EXTERNAL CELL LOST

(411-8111-518).
support.

5.11.2 Degraded Signal on VCC (AAL2 INTERNAL CELL LOST)
This alarm indicates that the number of incorrect AAL2 cells coming from the CEM/iCEM to
Nortel UMTS RNC is too high.
AAL2 INTERNAL CELL LOST

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class VCC
Equipment Type VCC
Probable Cause degradedSignal
Severity warning
Reason The ATM link is degraded.
Remedial Action
• Check AAL2 configuration on both Nortel
UMTS RNC and Nortel UMTS BTS.
port.
B, for more information refer to Access Net-
work OAM Commands (411-8111-512). Or

AAL2 INTERNAL CELL LOST
reset the CCM/iCCM by connecting to the

TIL through the remote connection. For more
information on a reset through the TIL, refer
to BTS TIL Tool (411-8111-518).
support.

5.11.3 Queue Size Exceeded on VCC (AAL2 OVERFLOW)
This alarm indicates that the number of AAL2 cells discarded due to overflow is too high.
CAUTION
The AAL2 link is degraded.
AAL2 OVERFLOW
BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class VCC
Equipment Type VCC
Probable Cause queueSizeExceeded
Severity MAJOR
Impact on BTS operation The AAL2 link is degraded.
Reason Configuration error in the ATM Networks, BTS or
RNC
Remedial Action
• Check AAL2 configuration on both RNC and
BTS (in particular, the PCR and SCR).

AAL2 OVERFLOW

port.
(411-8111-518).
support.

5.11.4 Remote Node Transmission Error on VCC (F5 ALARM

INDICATION SIGNAL)
This alarm indicates that a neighboring node has signaled to the BTS an upstream connectivity
failure.
CAUTION
The service supported by this VCC is lost
F5 ALARM INDICATION SIGNAL

BTS Type
• BTS 1020
• BTS 6010
• BTS 6020
• BTS 12010-1-700
• BTS 12020-1
• BTS 12010-1-600
• BTS 12010-2
• BTS 12020-2
• BTS 18010
• BTS 18020
Object Class VCC
Equipment Type VCC
Probable Cause remoteNodeTransmissionError
Severity MAJOR
Impact on BTS operation The service supported by this VCC is lost
Reason ATM link is cut.

F5 ALARM INDICATION SIGNAL

Remedial Action Check for any failure in the ATM Networks

5.12 OAM ALARMS
The alarms detailed below are generated by the OAM.

• Communications Protocol Error on BTSEquipment (CONFIG REPORT DECODING
FAILED): OAM_27
• Communications Subsystem Failure on BTSEquipment (LOSS OF SUPERVISION):
OAM_17
• Communications Subsystem Failure on dynamicDATA[ranManagedObject]
(CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES): OAM_52
• Configuration Or Customization Error on BTSEquipment (SUPERVISION INHIBITED BY
OPERATOR): OAM_16
• Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT): OAM_10
• Corrupt Data on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE
DECODING FAILED): OAM_50
• Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT): OAM_8
• File Error on dynamicDATA[ranManagedObject] (BTS MEASUREMENT FILE DID NOT
ARRIVE): OAM_51
• Software Environment Problem on BTSEquipment (SOFTWARE ACTIVATION FAILED):
OAM_1
• Software Environment Problem on BTSEquipment (UNKNOWN SOFTWARE VERSION):
OAM_3
• Threshold Crossed on dynamicDATA[ranManagedObject] (THRESHOLD OVERCROSS
ON BTS COUNTER): OAM_46
• Underlying Resource Unavailable on AAl2Bearer (STATE CHANGE TO UNLOCKED
DISABLED FAILED): OAM_25
• Underlying Resource Unavailable on dynamicDATA[BTS or RNC] (HARDWARE
EXTRACTION): OAM_54
• Unspecified Reason on dynamicDATA[BTS or RNC] (HARDWARE INSERTION): OAM_55
• Version Mismatch on BTSEquipment (INCOHERENT RUNNING SOFTWARE VERSION):
OAM_11
• Version Mismatch on BTSEquipment (SYSTEM RELEASE INCONSISTENT): OAM_12

5.12.1 Communications Protocol Error on BTSEquipment

(CONFIG REPORT DECODING FAILED): OAM_27
This alarm indicates that the configuration report generated when connecting to the BTS, could
not be decoded.
CAUTION
The BTS is not managed by the OMC-B
CONFIG REPORT DECODING FAILED

RAN managed object BTSEquipment
Equipment Type N/A
Severity CRITICAL
Impact on BTS operation The mibState parameter (BTSEquipmentMIB ob-
ject) is set to not built.
Reason Online SET and CREATE commands are not
supported.
Remedial Action Launch a Build on the BTS. For more informa-
tion, refer to Access Network OAM Commands
(411-8111-512).

5.12.2 Communications Subsystem Failure on BTSEquipment

(LOSS OF SUPERVISION): OAM_17
This alarm indicates that there is a loss of communication with the BTS. The loss of
communication can be due to several events like a restart of the BTS, a failed link, etc.
This alarm is raised:
• after the OAM-BTS link is unlocked by operator,
• when OAM-BTS link is seen faulty (detected by OAM Link surveillance),
• at reception of the message CONNECT_REQUEST coming from the BTS.
This alarm is cleared at the reception of the message NE_IS_READY coming from the BTS.
It is possible to have consequently 2 alarms LOSS OF SUPERVISION. For example, after a
OAM-BTS link unlocked, a first alarm is raised. This alarm will remain until the
CONNECT_REQUEST is received by the OAM. At this time, this alarm is cleared and a
second one is raised. This second alarm will be cleared when the NE_IS_READY message is
received.
The 2 alarms are never visible together in the GUI.
CAUTION
The capacity is lost.
LOSS OF SUPERVISION
Equipment Type N/A
Probable Cause communicationsSubsystemFailure
Severity CRITICAL
Impact on BTS operation The BTS Equipment supervision is lost.
Reason The protocol between the OMC-B and the BTS is
unavailable.

LOSS OF SUPERVISION
Remedial Action
• If the BTS is being restarted, wait for the re-
start to complete.
• Check the link between the BTS and the
OMC-B.
support.

5.12.3 Communications Subsystem Failure on

dynamicDATA[ranManagedObject] (CONNECTION FAILED TO
RETRIEVE MEASUREMENT FILES): OAM_52
This alarm is generated in case of inability of Performance server to retrieve the Measurement
files. This alarm is not an indication of connection status with the NE. This alarm is generated
when the NE is down, the link is down or in case of bad useridpassword. This alarm is raised
once for the same condition.
CAUTION
The BTS is not operational.
CONNECTION FAILED TO RETRIEVE MEASUREMENT FILES

RAN managed object dynamicDATA[ranManagedObject]
Equipment Type N/A
Probable Cause communicationsSubsystemFailure
Severity MAJOR
Impact on BTS operation Loss of connection: dynam-
icDATA[connectionErrorOrLoginFailure]
Reason Could not establish connection to retrieve Meas-
urement files rootCause: dynamicData[FTSError]
Remedial Action Consult next level of support

5.12.4 Configuration Or Customization Error on BTSEquipment

(SUPERVISION INHIBITED BY OPERATOR): OAM_16
This alarm indicates that the OAMLinkAdministrativeState has been locked by an operator in
order to stop communicating with a Network Equipment (in this case, the BTS). The parameter
unknownStatus is automatically set to true.
CAUTION
The BTS Equipment supervision is lost.
SUPERVISION INHIBITED BY OPERATOR

Equipment Type N/A
Severity warning
Impact on BTS operation The BTS Equipment supervision is inhibited.
Reason The OAMLinkAdministrativeState parameter
(BTSEquipment object) is equal to locked.
Remedial Action
• Find out why the OAMLinkAdministrat-
iveState was locked in the first place.
• Set the OAMLinkAdministrativeState para-
meter (BTSEquipment object) to unlocked.
For more information, refer to Access Net-
work OAM Commands (411-8111-512).

5.12.5 Corrupt Data on BTSEquipmentMIB (MIB INCONSISTENT):

OAM_10
This alarm indicates that we have a configuration report which is inconsistent with the data
available at the OMC-B.
CAUTION
MIB INCONSISTENT
RAN managed object BTSEquipmentMIB
Equipment Type N/A
Probable Cause corruptData
Severity CRITICAL
Impact on BTS operation The BTS is not operational.
Reason
• The MIB file is present, but invalid.
Remedial Action
• The BTS will report another alarm to specify
which kind of test failed during configuration,
so check these alarms to find the root cause.
• Rebuild the BTS. For more information on
the build command, refer to Access Network
OAM Commands (411-8111-512).

5.12.6 Corrupt Data on dynamicDATA[ranManagedObject] (BTS

MEASUREMENT FILE DECODING FAILED): OAM_50
This alarm indicates that the measurement files retrieved are corrupted or have a wrong
format. This alarm is raised once for the same condition.
CAUTION
File not arrived [late file or lost file]:
dynamicDATA[MissingFileName]
BTS MEASUREMENT FILE DECODING FAILED

Equipment Type N/A
Severity MAJOR
Impact on BTS operation Bad data file: dynamicDATA[corruptedFileName]
Reason Measurement file decoding failed

5.12.7 Corrupt Data on BTSEquipmentMIB (MIB NOT BUILT):

OAM_8
This alarm indicates that we have a configuration report with the parameter mibState
(BTSEquipementMIB object) equal to not built.
MIB NOT BUILT

RAN managed object BTSEquipmentMIB
Equipment Type N/A
Severity CRITICAL
Reason
• invalid MIB file
• unavailable MIB file
Remedial Action
• Rebuild the BTS. For more information on
the build command, refer to Access Network
OAM Commands (411-8111-512).
• Check the parameters. For more information
on the parameters, refer to Access Network
OAM Commands (411-8111-512).

5.12.8 File Error on dynamicDATA[ranManagedObject] (BTS

MEASUREMENT FILE DID NOT ARRIVE): OAM_51
This alarm indicates that the measurement files did not arrived in the expected time interval.
This alarm is raised once for the same condition.
CAUTION
Loss of connection: dynamicDATA[connectionErrorOrLoginFailure]
BTS MEASUREMENT FILE DID NOT ARRIVE

Equipment Type N/A
Probable Cause fileError
Severity MAJOR
Impact on BTS operation File not arrived [late file or lost file]: dynam-
icDATA[MissingFileName]
Reason Measurement file missing rootCause dynam-
icData[FTSError]

5.12.9 Software Environment Problem on BTSEquipment

(SOFTWARE ACTIVATION FAILED): OAM_1
This alarm appears when the operator activates a new software release and that the software
release of the BTS is different from the requested release.
CAUTION
SOFTWARE ACTIVATION FAILED

Equipment Type N/A
Probable Cause sfwrEnvironmentProblem
Severity CRITICAL
Impact on BTS operation The BTS restarts an unexpected software re-
lease.
Reason The BTS could not activate the software release
that the OMC-B requested.
Remedial Action
• Check the software release at the OMC-B.
• Restart the download of the software release
and activate it on the BTS.

5.12.10 Software Environment Problem on BTSEquipment

(UNKNOWN SOFTWARE VERSION): OAM_3
This alarm indicates that the software release is unknown by the OMC-B.
The runningSoftwareVersion parameter (BTSEquipmentSoftware object) received during the
connection phase has not been found in the Software Repository Server (SRS).
CAUTION
Threshold overcross on counter dynamicDATA[counterName]
UNKNOWN SOFTWARE VERSION

Equipment Type N/A
Probable Cause sfwrEnvironmentProblem
Severity CRITICAL
Impact on BTS operation The BTS is not managed by the OMC-B
Reason
• The software release is not available on the
SRS.
• The BTS software release is higher than the
OMC-B's.
Remedial Action Download the correct release to the SRS.

5.12.11 Threshold Crossed on dynamicDATA[ranManagedObject]

(THRESHOLD OVERCROSS ON BTS COUNTER): OAM_46
Engineering teams associate threshold rules and conditions to counters to monitor the overall
health of the network in almost real time. Upon violation of these conditions the authorized
users shall be notified through email, paging, or alarms of the degradation of the performance
of the network and their root causes. These thresholds are checked on the fly when receiving
observation records coming from RNC or BTS.
CAUTION
Bad data file: dynamicDATA[corruptedFileName]
THRESHOLD OVERCROSS ON BTS COUNTER

Equipment Type N/A
Probable Cause thresholdCrossed
Severity CRITICAL
Impact on BTS operation Threshold overcross on counter dynam-
icDATA[counterName]
Reason
• Flooded alarm:
— dynamicDATA[yesNo]
— dynamicDATA[locationID]
• Counter name:
— dynamicDATA[counterName]
• Counter value:
— dynamicDATA [CounterValue]
• Threshold value:
— dynamicDATA[ThresholdValue]

THRESHOLD OVERCROSS ON BTS COUNTER
• Threshold Reference Period (min):

— dynamicDATA
[ThresholdReferencePeriod]
• obsDuration (min):
— dynamicDATA[ObsDuration]

5.12.12 Underlying Resource Unavailable on AAl2Bearer (STATE

CHANGE TO UNLOCKED DISABLED FAILED): OAM_25
This alarm indicates that the operationalState parameter (Aal2Bearer object) is set to
disabled and the availablityStatus parameter (Aal2Bearer object) is set to failed.
CAUTION
The mibState parameter (BTSEquipmentMIB object) is set to not
built.
STATE CHANGE TO UNLOCKED DISABLED FAILED

RAN managed object AAl2Bearer
Equipment Type N/A
Probable Cause underlyingResourceUnavailable
Severity MAJOR
Impact on BTS operation The capacity is lost.
Reason One Aal2Bearer is unavailable.
Remedial Action Check and update the VCC linked to the faulty
Aal2Bearer.

5.12.13 Underlying Resource Unavailable on dynamicDATA[BTS

or RNC] (HARDWARE EXTRACTION): OAM_54
This alarm indicates that a board or a passive component has been extracted from the NodeB
shelf.
HARDWARE EXTRACTION
RAN managed object dynamicDATA[BTS or RNC]
Equipment Type N/A
Event Type
Probable Cause underlyingResourceUnavailable
Severity warning
Impact on BTS operation Loss of service or capacity
Reason Component has been manually extracted
Remedial Action Ensure manual extraction was expected

5.12.14 Unspecified Reason on dynamicDATA[BTS or RNC]

(HARDWARE INSERTION): OAM_55
This alarm indicates that a board or a passive component has been inserted on the NodeB
shelf.
HARDWARE INSERTION
RAN managed object dynamicDATA[BTS or RNC]
Equipment Type N/A
Event Type
Probable Cause unspecifiedReason
Severity warning
Impact on BTS operation More service or capacity available
Reason Component has been manually inserted
Remedial Action Ensure manual insertion was expected

5.12.15 Version Mismatch on BTSEquipment (INCOHERENT

RUNNING SOFTWARE VERSION): OAM_11
This alarm indicates that the automatic upgrade failed.
CAUTION
The BTS is not managed by the OMC-B.
INCOHERENT RUNNING SOFTWARE VERSION

Equipment Type N/A
Event Type operator
Probable Cause versionMismatch
Severity MAJOR
Reason Automatic upgrade failed.
Remedial Action
• Check the software version at the OMC-B.
• Restart the upgrade of the BTS manually.
For more information on software upgrade
refer to BTS TIL Tool (411-8111-518).
• Check the BTS hardware contents to be sure
that the software supports all hardware
present in the BTS. For more information on
hardware checks, refer to BTS TIL Tool
(411-8111-518).

5.12.16 Version Mismatch on BTSEquipment (SYSTEM RELEASE

INCONSISTENT): OAM_12
This alarm indicates that the provisionnedSystemRelease parameter (BTSEquipment object)

is different from the SystemRelease parameter (BTSEquipment object) in the configuration
report.
SYSTEM RELEASE INCONSISTENT

Equipment Type N/A
Probable Cause versionMismatch
Severity MAJOR
Impact on BTS operation The BTS is not managed by the OMC-B.
Reason Release failure
Remedial Action Load the correct version with the TIL. For more
information on the load command refer to BTS
TIL Tool (411-8111-518).

UMTS
Fault Management
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Document number: 411-8111-556

Document issue: 02.08/EN
Document status: Preliminary
Product Release: UMTS V5.0
Date: November 2006
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5.2.20 Equipment Malfunction on XTRM (I2C ACCESS FAILURE)................................................. ............. ......... 69

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5.2.54 Equipment Malfunction on CEM (MIM ACCESS FAILURE)............................................................... ....... 124

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5.7.18 Equipment Malfunction on DDM (DDM-TRM LINK).............................................................. ............. ....... 357

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Figure 1 - UTRAN Roadmap................................................................................................................. ............. ........... 6

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Example 1 - UMTS BTS Hardware Maintenance Guides..................................................................... ............. ........... 4

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1 About this publication

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How this publication is organized

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UMTS BTS Hardware Maintenance Guides

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2 Roadmap to UTRAN Collection

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Figure 1 UTRAN Roadmap

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Figure 2 UTRAN Roadmap (continued)

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4 How to use this publication

This part describes how to use this publication.

Description of a BTS alarm sheet

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Alarm name: the specific problem of the alarm

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• POWER FILTER MODULE

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Alarm Type - Probable Cause

Alarm Type Probable Cause

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Alarm Type Probable Cause

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5 BTS alarms descriptions

The BTS alarms are described in the following order:

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5.1 ANTENNA ACCESS ALARMS

The alarms detailed below are generated by the ANTENNA ACCESS.

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5.1.1 Adapter Error on DDM VSWR DIV (VSWR LEVEL 2)