MOP_MVOA replacement with VA4 Card

ADMINISTRATIVE USE ONLY

Date Received: Reviewed by (SME):
Date Approved/Rejected: Reviewed by (TAC):
Recertification Date: MOP ID:
Date Submitted : Approval Tool & Ticket #:

OVERVIEW & TRACKING INFORMATION - REQUIRED

Date of Request/Revision: SME Implementer Team & Other Involved Orgs:
Requester/Initiator Name: Ayan Santra Change Window Duration (Total of Estimated Time): 1hrs30min
Tata Comm. Employee ID: 6028174 Estimated Time to Implement:
Phone #: 8759384500 Estimated Time to Test:
Organization/Work Group: TCTSL-TCL Estimated Time to Backout & Validate:
Is this MOP being submitted as an Auto-Approval (Remedy-CM Pre-
NLD Ops
approved)? NO
MOP Keywords: NSA PE for MVOA replacement with VA4 Card
Requested MOP Title: (SAME AS HEADER) MVOA replacement with VA4 Card

MOP EXECUTION RESTRICTED TO – IF APPLICABLE

Group/Organization(s):
Specific Days/Time(s):
Asset(s):
Application(s):
Service(s):
External Client(s):

MOP REVISION HISTORY- REQUIRES REAPPROVAL/RECERTIFICATION

Date: Revision: Revised by: Remedy CR (CRB use Revision Description:
only)

Description of Work Activity REQUIRED:

MVOA replacement with VA4 Card at Ch4 Kharagpur

Impact of Work Activity REQUIRED:

MVOA replacement with VA4 Card at Ch4 Kharagpur

Prerequisites/Assumptions/Dependencies/Preparation Steps REQUIRED:

1. The tested spare Hardware of failed component

2. The spare hardware must have the same software version of faulty
3. The engineer should carry local login accessories and remote connection setup. This is required in case the
node not reachable after the Hardware change.

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 MOP_MVOA replacement with VA4 Card

Customer URLs to be Tested Prior to Start of AND After Completion of Change IF APPLICABLE, CUSTOMER
MUST BE SPECIFIED IN THE RESTRICTIONS SECTION:

Alarm Suppression REQUIRED:

Alarms suppression
IS required
IS NOT required (If Alarm suppression is NOT needed, explain WHY alarm suppression is NOT needed)

Step-by-step procedures/instructions, in chronological order, to implement this MOP REQUIRED:

1. Field engineer with spare card , call to NOC before starting activity
2. Noc engineer instructed to Jack out Jack in the card. The card may come up in case it got hung.
3. If the card is not responding then need to replace the card.
4. Once the card replaces NOC engineer will verify the services and confirm back the field engineer.

Change Validation Test Procedures (Brief Description of how work is validated) REQUIRED:

1. Post change of card or as suggested by NOC, field team will do the changes ( Jack in jack out or card
replacement)
2. Change Validation to be done by NOC

Detailed Back-Out Procedures, in chronological order, REQUIRED:

In case the spare card misbehaves then we should remove the card and insert another spare card

Pre- or Post-Change Notification Requirements, REQUIRED:

Note: Updating a Change Request with pertinent completion data and any relevant notes is ALWAYS REQUIRED.
InstaCC Global Notification must include at a minimum:
InstaCCglobal.TAC@tatacommunications.com ; instacc.global@tatacommunications.com and the CSM
contact info

Tata Communications – PROPRIETARY RESTRICTED

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Pursuant to Company Instructions Page 2 of 3
 MOP_MVOA replacement with VA4 Card
Supporting Documentation Update Requirements, IF APPLICABLE:

Impact on Scheduled Jobs, IF APPLICABLE:

Additional Relevant Links/Resources, IF APPLICABLE:

*** END OF MOP ***

Tata Communications – PROPRIETARY RESTRICTED

Solely for Authorized Persons having a Need to Know
Pursuant to Company Instructions Page 3 of 3