Amman – Jordan

Anas Mustafa Abdalftah Al Qaisi

Date of Birth 03/11/1992
Anas.alqaisi.992@gmail.co
m
+962 795731301
Work Experience:

Aug 2018 – present Azadea Group.

Assistant Manager 1 (Acting Store Manager) – Massimo Dutti
Amman Wakalat Street
 Exceptionnel Customer service
 Deals with different type of customers
 Stock management (support orders, special requests, transfers between
shops for missing sizes and according to top 50 report and missing size
reports, healty rotation on sup family level, shipment feedback )
 Analyes ITX and azadea reports
 Makes commercial decisions to insure best sales scenario
 Insures that the shop image up to the standards
 Follow up with team on daily targets and KPI’s
 Maintain shop KPI’s
 RFID ( using the new system and give a training for the employee )
 Maintain the shop working hours ( prepaer weekly schedule according to
manpowr planing )
 Giving daily taskes to the employees
 Trains and motivates the team

Dec.2016 – July.2018 Azadea Group.

Assistant Manager 2 – Massimo Dutti
Amman City Mall
 Coordination support
 One in store coordinetor promoted
 Trains and motivates the team
 Supports the HR with the recruitment process
 Stock management (Shipment receiving process, Cycle count , support
orders, Shrinkage and Tara)
 Using JDE System for prepare stock reports
 Prouduct feedback on weekly basis
 Maintain shop P&L
 Maintain the shop working hours ( prepaer weekly schedule according to
manpowr planing )

May.2013 – Nov.2016 Azadea Group.

Coordinator – Massimo Dutti
Amman City Mall and Amman Wakalat street
 Customer Service
 Visual Merchanding
 Managing and Training the staff
 Money Mapping
  Support for three branches
 Support with new opening stores

Jan.2011 till Apr.2013 Azadea Group.

Stock Keeper and Sales Associate– Massimo Dutti
Amman Wakalat Street
Stock organization
Shipment receiving
Handled the stock image and stander
Customer Service
Cashier
Suppor shop coordnation
Traine the new Stock keppers
Education:
Tawjehe

English corsses
 British council
 Nell program

Training Experience:

English Course ( pre-intermediat level 4 )

 Nell progarm
English Course ( pre-intermediat level 5 )
 British council

Managerial Development Certificate ( MDP )

2017

Training Courses:

 Team Work in Action

 Leadership Essentials : leading with Emotional Intelligence
 Leading Teams: Motivating and Optimizing Performance
 Management Essentials: Delegating
 Management Essentials: Confronting Difficult Employee Behavior
 Management Essentials: Directing Others
 Emotional Intelligence
 Time Management
 Competency Based Selection
 Employee Motivation and Recognation
 Retail Analysis
 Finance for Non-Financial Employee
 TTT-Train the Trainer
  Effective Communication Skills
 Advanced Communication Skills
 Presintation Skills and Public Speaking

 Coaching for Success

 Performance Management
 Logistics Training
 Loss Prevention Training
 Exceptional Customer Service
 Tybe of Garments
 Fabrics

Languages:
Arabic ( Mother Toungue)
English Good reading and writing.

Technical Skills:
 Computer Skills- very good at using windows including Microsoft office
 Preparing Reports and Statistics

Skills:
 Good communication skills
 Well organized
 Perfect time managment
 Hard worker
 A good Team Player
 Follow standards
 Motivate others
 Leader ship
 Multi tasking
 Fast learnier
 Passion
 Found solution