SESSION PLAN

Sector : TOURISM
Qualification Title : FOOD AND BEVERAGE SERVICES NC II
Unit of Competency : Provide Food and Beverage Service to Guests
Module Title : Providing Food and Beverage Service to Guests
Learning Outcomes:
 LO1 Serve Food Orders
 LO2 Assist the Diners
 LO3 Perform Banquet or Catering Food Service
 LO4 Serve Beverage Orders
 LO5 Process Payments and Receipts.
 LO6 Conclude Food Service and Close Down Dining Area
 LO7 Manage Intoxicated Persons.

A. INTRODUCTION
This session plan deals with the knowledge and skills required in the provision of food and beverage service to
guests in various types of dining venues and diverse styles of service. This unit focuses on the procedure on the delivery
of food and beverages to the guest as well as on the knowledge and skills that underpins efficient work performance in
assisting the dining guest during and after the meal service.

B. LEARNING ACTIVITIES

Learning Content Methods Presentation Practice Feedback Resources Time

LO 1: Serve Food Orders

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 1 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 Modular Read information Answer Self- Compare CBLM
Self-faced sheet 4.1-1 in check 4.1-1 answer Manual
Lecture Different Food Food Service using
Different food service Simulation Service and Styles. Styles. answer key
2
styles. 4.1-1
hour
Film showing View multimedia Answer Auto Video clips
Inter-active learning presentation in the computer- feedback internet
blended Different Food based
Serving Styles. assessment
Modular Read information Answer Self- Compare CBLM
Lecture/Discussion sheet 4.1-2 in Check 4.1-2 answer key Module
Self-paced Sequence of Food Sequence of 4.1-2 Manual
Service Food Service Magazine

Film showing View multimedia Answer Auto Video clips

blended presentation of the computer- feedback
Sequence of Food 8
Sequence of Food based
Service hours
Service assessment
Demonstration Job sheet 4.1-2 Perform Job Rate Table wares
Set-up Russian Sheet 4.1.2 Performance Linen
Service Style on Set-up Criteria Table and
Russian Checklist chairs
Service Style 4.1-2

LO 2: Assist the Diners

Diners Special Lecture/Discussion Read information Answer self- Compare CBLM 2
Requests/ Needs Self-paced sheet 4.2-1 on check 4.2-1 answer Module hour

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 2 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 Modular Diners Special on Diners using Manual
Requests/Needs Special answer key Food
Requests/Ne 4.2-1 service
eds book
Film showing View multimedia Answer Auto Video clips
Interactive-learning presentation in computer feedback Laptop
Simulation Diner’s Special based Exam. Projector
Requests/Needs
Modular Read information Answer self- Compare CBLM
General service Lecture sheet 4.2-2 check 4.2-2 answer Manual
1
principles Self-paced General Service using
hour
Principles. answer key
4.2-2
LO 3: Perform Banquet or Catering Food Service
Modular Read information Answer Self- Compare CBLM
Food serving Self-paced sheet 4.3-1 Food Check 4.3-1 answer Manual
1
principle Lecture Serving Principle using
hour
answer key
4.3-1
Banquet Lecture/Discussion Read information Answer Self- Compare CBLM 6
services Self-paced sheet 4.3-2 Check 4.3-2 answer Manual hours
Modular Banquet Services using
answer key
4.3-2
Demonstration Job sheet 4.3-2 Perform Job Rate Table
Demonstrate sheet 4.3-2 through wares
Banquet services on performance Tables

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 3 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 Demonstrate checklist Chairs
Banquet criteria 4.3- Service
services 2 wares
CBLM
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.3-3 Food check 4.3-3 answer Manual
Self-paced Safety Principle using
Food safety
Authentic learning answer key
principle 1
4.3-3
hour
Film showing on Food View multimedia Answer Auto Video clips
Safety Principle Video presentation computer feedback Laptop
Self-faced on Food Safety based Projector
assessment
LO 4: Serve Beverage Orders
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.4-1in Wine check 4.4-1 answer Manual
Self-paced Knowledge and using
Service answer key
Wine knowledge and 2
4.4-1
service hours
Film showing Video showing on Answer Auto Video clips
Self-faced the Different Wines computer feedback
and Serving Wines. based
assessment
Presenting and Modular Read information Answer Self- Compare CBLM 4
opening wines Lecture sheet 4.4-1 on check 4.4-2 answer Manual hours
Self-paced Presenting and using
opening wines answer key

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 4 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 4.4-2
Demonstration Task sheet 4.4-1 Perform Rate Wine
Present and Open Task Sheet through bottle
Wines 4.4-1 on Performance Cork screw
Present and Criteria
Open Wines Checklist
4.4-1
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.4-1 on check 4.4-3 answer Manual
Beverage service 1
Self-paced Beverage Service on Beverage using
hour
Service answer key
4.4-3
LO 5: Process Payments and Receipts
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.5-1 on check 4.5-1 answer Manual
Compute currency Self-paced Computing on using
1
exchange rates Modular Currency Computing answer key
hour
Exchange Rates Currency
Exchange
Rates
Modular Read information Answer Self- Compare CBLM
Processed Cash Lecture sheet 4.5-1 Check 4.5-2 answer Receipt
1
payments and receipts Self-paced Processed Cash using Manual
hour
Payments and answer key
Receipts.
Processed Non-Cash Modular Read information Answer Self- Compare CBLM 1
Payments and receipts Lecture sheet 4.5-1 Check 4.5-3 answer Manual hour

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 5 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 Self-paced Processed Non- 1 on using
Simulation cash Payments and Processed answer key
Receipts Non-cash
Payments
and Receipts
Film Showing View multimedia Answer Auto Video
Self-faced presentation in computer feedback Clips
processing card based
payments assessment
LO 6. Conclude Food Service and Close Down Dining Area
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.6-1 in Check 4.6-1 answer Manual
Self-paced Crumbing/Brushin using
g Table answer key

Film Showing Video presentation Answer Auto CBLM

Crumbing/brushing Self-faced in computer feedback Manual
4
table Interactive learning crumbing/brushin based Video
hours
g table assessment clips
Demonstration Task sheet 4.6-1 Perform Task Rate Food
on Crumb and sheet 4.6.1 through Service
Brush Table on Crumb Performance Manual
and Brush Criteria
Table Checklist
4.6.1
Coffee/tea service Modular Read information Answer Self- Compare CBLM 1
Lecture sheet 4.6-2 in Check 4.6-2 answer Module hour

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 6 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 Self-paced Coffee/Tea Service using Manual
answer key
Film showing View multimedia Answer Auto Video
Self-faced film show in computer feedback clips
Coffee/tea Service based Internet
assessment
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.6-2 Check 4.6-3 answer Manual
Perform closing duties Self-paced Performing Closing on using 1
Authentic learning Duties Performing answer key hour
Closing
Duties
LO 7: Manage Intoxicated Persons.
Modular Read information Answer Self- Compare CBLM
Lecture sheet 4.6-2 on Check 4.7-1 answer Manual
Self-paced Handling on Handling using
Handle intoxicated Authentic learning Intoxicated Guest Intoxicated answer key
1
guest Guest
hour
Film showing View Video Answer Auto Video clips
presentation in computer feedback Internet
Handling based
Intoxicated guest assessment
Handling guests with Modular Read information Answer Self- Compare CBLM 1
special needs Self-paced sheet 4.6-2 on Check 4.7-2 answer Manual hour
Authentic learning Handling Guests using
with Special Needs answer key

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 7 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01
 Film showing View multimedia Answer Auto Video clip
Self-faced presentation in computer- feedback Laptop
Handling Guests based Projector
with Special Needs assessment
Modular Read information Answer Self- Compare CBLM
Policy in dealing with Self-paced sheet 4.6-2 Policy Check 4.7-3 answer PolicyMan 1
guest Lecture in Dealing with using ual hour
Authentic learning Guest answer key
C. ASSESSMENT PLAN
 Written Test :Multiple choice
 Performance Test: Table set-up

D. TEACHER’S SELF-REFLECTION OF THE SESSION

Document No.
Date Developed:
Issued by:
August 20,2018
Session Plan Page 8 of 8
Developed by: SFIST
Shirley B. Soria
Revision # 01