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CORONAVIRUS:

LATEST INFORMATION FROM CARNIVAL CRUISE LINE


CARNIVAL’S COMMITMENT TO GUEST AND CREW HEALTH
Carnival Cruise Line’s highest responsibilities include the health and safety of our guests and crew. Coronavirus is
a fluid situation and we continue to work closely with public health officials, including the U.S. Centers for Disease
Control (CDC) and the World Health Organization (WHO), as well as the Cruise Lines International Association
(CLIA), to monitor, screen and implement best practices to protect the health of our guests and crew as it relates to
COVID-19 (coronavirus). Our monitoring, screening and operational protocols are designed to be flexible so that we
can effectively adapt to changes as they occur.

Here’s what we are doing to ensure your safe vacation with us:

ENHANCED SCREENING PROCEDURES:


Guests meeting the following criteria will be unable to sail:

• If you have been to or traveled through China, Hong Kong, Macau, South Korea, Italy, Iran, Japan,
Singapore in the last 20 days, prior to embarkation.

• If you have been in contact with another person diagnosed with or tested for COVID-19.

If you meet any of these criteria, please advise us as soon as possible by calling 1-800-CARNIVAL so we can
discuss this matter before you travel to the terminal for embarkation.

There are also certain guests that will be subject to additional screening. Please be advised that guests who have
visited or traveled through the countries below will receive medical screening and will be required to provide travel
documentation and are subject to passport verification:
• Guests traveling from/through Thailand, Vietnam and Taiwan in the last 20 days.

In addition to our usual procedures, we have implemented the following expanded protocols:

• All guests must comply with standard pre-boarding health reporting at time of check-in.

• Additional pre-cruise and in-terminal screenings and questionnaires will be administered, including
pre-boarding medical evaluations, as needed.

• We are taking the temperatures of all guests during embarkation.

• Medical staff in the terminals to conduct secondary screenings for those with a temperature over 37.8°C and
as necessary based on travel history.

• Crew members are also following additional screening guidelines and measures.
CRUISE TERMINALS
• Hand sanitizers are placed to be easily used and available for all staff and guests.

• Cruise terminals are cleaned thoroughly before the next embarkation day.

• All guest and crew buses providing transportation to the terminals will be sanitized after each trip.

OUR SHIPS
In addition to our existing rigorous daily cleaning regimen and standards, we have established additional sanitation/
disinfection/cleaning measures:

• More frequent sanitizing of tables, chairs, menus and other surfaces in restaurants and bars before use.

• More frequent open deck sanitation of sun loungers, outdoor furniture, mini-golf, sports equipment,
handrails, etc.

• Additional sanitizing of frequently hand-touched surfaces in all public areas and lounges, all restaurants,
lobbies, elevators, handrails, public phones, counters, public displays, medical centers, gangways, casino chips,
games, slot machines, fitness machines, children’s toys, and security screening equipment, among others.

• Wherever possible, staff is serving guests at food stations, including the Lido buffet and ice cream machines.
Where not possible due to layout restrictions or other locations such as condiment set-ups and salsa bars,
dedicated personnel are posted to monitor these stations and service and ensure they are cleaned and
sanitized in a timely manner. In any self-service areas that remain, serving utensils are replaced on a more
frequent basis.

• Stateroom surfaces and fixtures are thoroughly cleaned up to twice daily with particular attention to
bathrooms and surfaces frequently touched. All guest corridors including handrails and stateroom door
handles are frequently sanitized. During instances that guests display flu-like symptoms, the stateroom will
receive additional deep cleaning.

• Hand-washing sinks and/or hand sanitizing applications are available at the entrances to all dining rooms
and the Lido buffet. A roster of guest communications detailing proper hand-washing techniques are visible
throughout the ships and reiterated by staff and officers onboard.

• Additional hand sanitizers/dispensers have been placed in highly trafficked locations where there may not be
hand-wash sinks available.

• The temperature in our washers and dryers has been increased for enhanced disinfection of laundered
goods, including bedding, tablecloths, towels, napkins, etc.

• At night, a deep cleaning and disinfection process is conducted utilizing electro-static applications through
specialized machines in highly-trafficked public areas (including all restaurants, the fitness center, spa, lido
deck areas, promenade, casino, medical center, public restrooms, lounges, bars, lobbies, elevators, atrium,
youth activity centers, arcade and all crew public areas).

Our onboard Medical Centers are staffed to handle a wide variety of staff and crew medical situations. Any guest or
crew member who exhibits symptoms of influenza or upper respiratory infection with fever is strongly encouraged to
visit the medical center for a complimentary medical consultation.
DESTINATION-SPECIFIC REQUIREMENTS
Some destinations on your itinerary may restrict or deny entry to ships carrying any person with symptoms of
influenza and illness even if the symptoms do not meet the criteria set by world health experts including CDC and
WHO – and would therefore not even be required to be evaluated or tested for COVID-19 in the United States or
most places around the world. While we will work to minimize these incidents, we do not have control over these
decisions. Carnival will comply with all required guidelines that may be implemented by individual destinations
that may require itinerary changes. We will make every effort to inform you of any new local policies as soon as the
information is made available to us. In some cases, we may choose to replace a port until we can get clear policy
guidelines, rather than risk a situation where we could be turned away without cause.

ADDITIONAL TIPS FOR HEALTHY CRUISING, ACCORDING TO CDC GUIDELINES


• Wash your hands thoroughly with soap and water frequently, especially after using the restroom, before
eating and after blowing your nose, coughing or sneezing.

• Utilize the hand sanitizing stations throughout the ship.

• Also wash your hands after touching things frequently handled by others, like casino chips and hand rails.
And do the same while on shore excursions.

• Keep your hands away from your face.

• Cough or sneeze into your elbow.

• Avoid shaking hands.

Our team is monitoring COVID-19 developments from our state-of-the-art Fleet Operations Center in Miami so that
we can quickly respond to any situation and communicate promptly. Our guests remain tremendously supportive
and understanding. In turn, our entire crew is committed to providing you a great vacation.

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