ITRS GROUP - Solution Selling Cards
Company Overview
Value Proposition
• Over 20 years of experience in IT Monitoring.
• Global offices and R&D centers: New York, Tulsa, London, Hong Kong,
Singapore, Manila, Malaga, Edinburgh, Stockholm.
• ITRS software is used by over 200 leading enterprise companies.
• Net Promoter Score. 41
• Offer Enterprise Level Open Source Monitoring & Management
Solutions
Company Elevator Pitch
ITRS Group’s technology establishes and maintains operational resilience
for businesses operating in demanding environments where technology
failure means business failure. By transforming the mass of raw data
into meaningful information, ITRS helps enterprises run their IT estates
intelligently, prevent outages and maximize efficiency. With over 20 years’
experience serving enterprise clients across industry markets, 800 clients
worldwide rely on ITRS for their estate monitoring, capacity planning, IT
analytics and load testing.
Target
Market
• Large Enterprise - 5000 Hosts (devices, nodes, IP’s)
• Tier 2 or multiple data centers
• Gaming, Telecommunications, Financial, & Media (not
limited, contact if other industry)
Personas
• IT Leaders
• IT Operators
Contact us at information@itrsgroup.com or visit www.itrsgroup.com
Resilience and efficiency
ITRS helps to prevent IT performance drains and outages to control costs, optimize the estate
and protect the operational economy.
Built for the most demanding environments
ITRS was born in enterprise data centers and real-time electronic financial markets, where
speed and uptime are existential issues – if trades fail or market data feeds stop because of an
IT failure, you lose money, and customers fast.
Technology that keeps your business running
In a digital-first world, tech outage means business outage. If you’re not available and running,
customers will go to a competitor who is. Also, they may not come back: loyalty is thin on the
ground.
Technology to predict and prevent failure
Commercial and regulatory pressures are making constant uptime more critical than ever.
Senior managers will even soon face personal liability in many regions for outages and
operational failures.
Large, complex, heterogeneous estates.
Scalability with rich functionality in all products.
Support for legacy and modern technologies
• Cloud platforms (AWS, Google Cloud, Azure)
• Kubernetes & OpenShift, Prometheus, Docker
• APM – inside the app data or integration with AppD, etc.
Testing tools, pre-production and production tooling
Support for DevOps life cycle
ITRS
OP5 MONITOR

Key Features
Positioning
Infrastructure peace of mind by monitoring the health and
availability of your systems and network devices.
Auto Discovery Business Service Management
Basic Application Understanding with availability and performance
of your applications with detailed process information, log file
monitoring, and interactive commands.

Network Visualization Performance Monitoring

Key Benefits
• Holistic View / Single Pane of Glass: OP5 Monitor helps to
provide teams with a single pane of glass, or a holistic view
across the technology landscape, to promote collaboration and Event Correlation Web Based Configuration
information sharing between teams. 100% Customizable for
user and user group views.
• Reduced Costs: outages cost your business money. Proactive
notifications, faster mean time to resolution, and a holistic Redundancy Integrated Wiki
view of your application estate helps ITRS clients reduce their
operational costs and increase their business earnings by being
ready to do business.
• Reduced Notification Noise: alerting users of real issues helps
them stay focused on their day to day jobs and ensure that SNMP Monitoring Network Performance Reporting
when our system does alert them to a problem that requires
immediate action.
• Reduced Mean Time To Resolution: ITRS clients report
significantly reduced Mean Time To Resolution (MTTR). They can Full rest API
identify and resolve issues more quickly with our integrations,
allowing them to spend more time on their “other” job.

Pricing & Licensing

• Subscription by Host/IP

Contact us at information@itrsgroup.com or visit www.itrsgroup.com

 Key Features
Positioning
Advanced Application Deep-dive analysis for industry standard
applications and options for bespoke app investigations.
Auto Discovery Monitoring

Key Benefits
Today’s IT operations view monitoring as a complete solution/
Events/Logs Root-Cause Analysis
process.
• Cost effective: the licensing model for OP5 Log Analytics
is based on the number of data nodes, as opposed to data
volumes, which allows for a more affordable implementation
even with very large and growing amounts of data. It is the Event Management Security
market’s most cost effective solution for log management, you
only pay for what you need.
• Scalable: with flexible architecture, built-in support for
horizontal scaling, load balancing, high availability and
Alerting Reporting
geographical redundancy, OP5 Log Analytics can handle large
amounts of data without a need of performing cold backups
and archiving.
• Transparent: we keep an eye on whoever logs into the
application, runs queries, exports the data or changes user Powerful extensions: Elastic Add-ons Certified engineers in Elastic and
permissions. OP5 Log Analytics will collect data on any IT Splunk
logs, network traffic based on Netflow, sFlow and provide full
transparency over system and user behaviour.
• Full support: We provide product support for OP5 Log PS for the ELK Stack
Analytics that goes well beyond what you come to expect from
commercial software companies – delivered by people with
extensive industry experience. We have trained engineers who
are committed to support you across diverse environments.

Pricing & Licensing

• Subscription by Data Node

Contact us at information@itrsgroup.com or visit www.itrsgroup.com

 Key Features
Positioning
Business Activity and Service State with a meaningful display of
the success or failure of business activities based on the underlying
real-time data from across the entire infrastructure and application Baseline
components.
• 30% of Service outages are capacity related Capacity Reporting Identify infrastructure and
• 30B Overspend on server capacity Application Constraints
• 65B Overspend on public cloud capacity

Optimization and Recommendations

Key Benefits
• Infrastructure Optimisation: ITRS Capacity Planner enables
you to optimise your current infrastructure as well as to model
future change. Use powerful scenario modelling to correlate Predictions
application and infrastructure data together
• Visibility into your entire IT estate: (physical, virtual and
cloud), showing all available infrastructure resources. Outage avoidance Forecasting
• An app-centric capacity planning approach: make more
informed infrastructure decisions to optimise application
performance. Learn which tiers of your application are
capacity-constrained.
• Model the effects of change: model IT capacity scenarios to Scenario Modelling
test the impact of your infrastructure changes before you make
them (eg. migrating applications, adding or decommissioning
infrastructure).
Application demand modelling Disaster Recovery
• Business focus: align your infrastructure with service demand
and business priorities.

Pricing & Licensing Hardware Transformation Consolidation and Lost Reduction

• SaaS by Server

Contact us at information@itrsgroup.com or visit www.itrsgroup.com

Pain point - Product Matrix

• Visualizing connections between devices ITRS

• Seeing Network Performance at a Glance OP5 MONITOR
• Preventing Crashes and Failures

• Server Resource Utilization

• Overspending and Provisioning on Cloud Resource
• Service Outages

• Application Resource Utilization

• Inaccurate Alerts
• Noise Suppression

Contact us at information@itrsgroup.com or visit www.itrsgroup.com