Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Eye contact vary tremendously in meaning. In Arab culture, too little eye
contact is regarded as disrespectful. In English culture, a certain amount of eye
contact is necessary but too much makes peole feel uncomfortable. In South-
Asian culture, direct eye contact is regarded as aggressive and rude. In Ghana, if a
young child looks an adult in the eye, it is considered as an act of defiance. A great
number of cultural expressions are achieved through touch. In America, using a
firm handshake is considered appropriate to greet a stranger or another business
professional. In France, it is common to kiss someone you greet on both cheeks.
Touching children on the head is fine in North America. Yet in Asia, this is
considered highly inappropriate as the head is considered a sacred part of the
body. In the Middle East, the left hand is customarily used to handle bodily
hygiene. Therefore, using that hand to accept a gift or shake hands is considered
extremely rude.
Intercultural Communication:
Do’s and Don’ts
Do’s: Don’ts:
- Avoid assumptions - Stereotyping
- Avoidance of head mentality - Prejudice
- Dropping insensitive behavior - Ethnocentrism
- Being wise - Fail to take language barriers into
- Empathizing with others account
- Know their culture’s perception - Letting cultural differences
- Take cultural and local differences become a source of conflict
into account - Talk to anyone with
- Accept cultural differences patronizing matter
- Acknowledge the impact of - Try to speak or act like a
stereotyping culturally different person
- Speak inclusively - Using the same approach
- Avoid judgments and generalizations worldwide
- Learn to adopt their communication - Not recognizing cultural
style in written, spoken and non verbal differences
- Understand the non verbal dimensions - Assuming similarity
such as posture, gesture, handshake, - Different communication code
timing, space and intimacy - Assumptions