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Management Functions
Planning Function – controls all the planning that allows the organization to
run smoothly. Planning involves defining a goal and determining the most
effective course of action needed to reach that goal.
Organizing Function – involves designating tasks and responsibilities to
employees with the specific skills set needed to complete the tasks. Organizing
also involves developing the organizational structure and chain of command
within the company.
Staffing Function – the main purpose of staffing is to hire the right people for
the right jobs to achieve the objectives of the organization. Staffing involves
more than just recruitment; it also encompasses training and development,
performance appraisal, promotions and transfers.
Coordinating Function – coordinating function of leadership controls all the
organizing, planning and staffing activities of the company and ensures all
activities function together for the good of the organization. It involves
communication, supervision, and direction by the management.
Controlling Function – involves establishing performance standards and
monitoring the output of employee; that each employee performance meets
those standards. The controlling process often leads to the identification of
situations and problems that need to be addressed by creating new
performance standards.
Levels of Management
Management Skills
a. The Micro-Environment
• The micro-environment includes the business functions and the
management tasks of planning, organizing, leading, and control.
Operations are responsible for producing the product where the
logistics focus on obtaining the products to be used in the
manufacturing of the product to be sold. Also included under logistics
is the responsibility to ensure the right quality, quantity, price and
distributing the product. The Financial Function ensures that there
is sufficient capital available in the short and long term. This includes
debt collection and paying creditors. The Human Resource
Management Function must ensure that the right people are
employed to perform the tasks. The Marketing Function makes
potential customers aware of the product and aims to persuade them
to purchase it. Public Relations ensure that the organization
maintains a positive image amongst its customers and society at
large.
II. BUSINESS
- Operations
- Logistics
- Marketing
- Economics
- Human Resource
- Management
Characteristics of Business
Creative and Dynamic – modern business and creative and dynamic in nature.
It means to bring things in fresh, new and inventive way.
Customer Satisfaction – the phase of business has changed from traditional
concept to modern concept. Nowadays, business adopts a consumer-oriented
approach. Customer satisfaction is the ultimate aim of all economic activities.
Social Activity – business is a socio-economic activity. Both business and
society are interdependent. Business has some responsibility towards the
society and in turn, it needs the support of various social groups like investors,
employees, customers, creditors etc. by making goods available to various
sections of the society, business performs an important social function and
meets social needs.
Government Control – business organizations are subject to government
control because they have to follow certain rules and regulations enacted by
the government.
Optimum Utilization of Resources – business facilities optimum utilization of
countries material and non-material resources and achieves economic
progress.
Functional Areas of Business
I. ACCOUNTING
- Often called as the language of business because the purpose of
accounting is to communicate or report the results of the business
organizations and its various aspects to various users of accounting
information.
- The main purpose of accounting is to ascertain the profit or loss
incurred during a specified period, generally one year, to show the
financial condition of the business on a particular date and to have
control over the property of enterprise.
- American Accounting Association has defined accounting as “the
process of identifying, measuring and communicating economic
information to permit informed judgements and decisions by users
of information
- Accounting can, therefore, be defined as the process of identifying,
measuring, recording, and communicating the required information
relating to the economic events of an organization to the interested
users of the information.
Attributes of Accounting
Types of Accounting
o Financial statements i.e the income statement and the balance sheet indicate
the way in which activities if business have been conducted during a period of
time.
- Its significance lies in the fact that it aids the management in
directing and controlling the activities of the firm and to frame
relevant managerial policies related to areas like production, sales
financing etc.
a. Determine Cost
b. Facilitate planning and control of business activities
c. Supply information for short-term and long-term decision.