BSBCMM401

Make a Presentation

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Activity -1.
1. You have been asked to give a presentation on the
best places for a visitor to go in your Town or city.
(Answer the questions in approx. 50—100 words)
a. What would be the outcome of the presentation?

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 The result would be o guest who knew the best places
to visit. This can incorporate area, cost, opening hours,
unique dress prerequisites and so on.
b. What presentation approach would you use to
achieve the intended outcomes?
Contingent upon the results you want to accomplish, choices
include:
 up close and personal presentation
 gathering or presentation
 workshops or preparing classes
 social capacities
 phone presentation
 email or site presentation
2. Why do you think it is necessary to plan and
document your presentation?
The way to a powerful presentation, as most different
business exercises, is watchful arranging or arrangement—it
is humiliating to be gotten under-arranged.
You have to arrange presentations to guarantee that they
are:
 relevant
• clear

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  compact
• sound
 fun or entertaining
 fascinating
 caught on
Activity 2
You work for an organisation that sells kitchen
appliances. A husband and wife have come into your
store and have asked you to provide some information
on different types of ovens. Notice when first speaking
to them that they have quite strong accents. From
further conversation with them you
find out they come from Nigeria and have Only been in
Australia for two months.
1.What presentation strategies might you use? Give at
least two examples.
Methodologies ought to incorporate shows and
addressing.
2. What delivery method would you use?
The conveyance technique ought to be a verbal presentation.

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3. How would you match the characteristics of the
audience to the presentation? Give at least three
strategies.
Procedures can include:
• don't accept that they can comprehend you
Frequently respite and watch that they comprehend what
you are stating
• urge them to interfere with you in the event that they don't
comprehend what you are stating
• talk plainly and articulate te deliberately
• minimize your utilization of con pulling forces
Make an effort not to utilize social language
• discuss sustenance that they are acquainted with that can
be cooked in the stove
• keep away from slang
• In the event that you utilize acronyms, spell them out
• Speak somewhat more gradually than you would
Activity 3.
You are going to give a presentation on workplace
safety. Create a three slide PowerPoint presentation that
could be used as a presentation aid, material and

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technique that will enhance audience understanding Of
key concepts and central ideas. If you cannot access
PowerPoint, draw three slides. Explain how you have
designed slides to enhance audience understanding of
key concepts and central ideas.
Answer requires a down to earth reaction and
mentor/assessor check Of the member's aptitudes. Reaction
ought to incorporate a discourse of how slides were
intended to upgrade group of onlookers understan ding.
Answers could crawl de the member's purpose behind
picking:
• utilization of shading
• purpose behind format decision
• designing procedures
• design of slide
Activity 4.
You have been assigned as leader of a team that is
required to give a presentation to your organization’s
employees about a new product or service that your
organization has developed. The team is made up of five
people. HOW would you assign others who are going to
be involved in the presentation with their roles/
responsibilities within the presentation?

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(Approx. 100 words)
Reactions ought to go on about the way that colleagues
ought to manage and encourage instead of direct.

The group pioneer Will distinguish and settle on the

particular results to be accomplished. They ought not do this
all alone; they ought to prior look for contribution from
other colleagues. The group pioneer ought to direct the
group instead of manage. Their part is to encourage the way
toward choosing Objectives and key messages. Acting as a
group, colleagues ought to pinpoint the reaction they need
from the crowd.

The group pioneer Will be in charge of dispensing parts to

Other colleagues. Specific colleagues may be in charge of
making a PowerPoint or some other sight and sound
presentation. Another colleague may be in charge of working
mechanical gear all through the presentation. Others may be
mindful get ready different guides and materials.
Activity 5
I. Think back on some of the best and worst
presentations you have experienced. When considering
your answer, think in the broadest possible context and

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include sales presentations, general business
presentations or even small group training sessions.
HOW would you evaluate the effectiveness Of those
presentations? (5O—100 words)
a. What are the common features of the worst/ most
ineffective presentations?
b. What are the common features of the best/ most
effective presentations you can remember?
WORK EXPERIENCES BEST EXPERIENCES
The presenter just went on Key point was summarized at
and on the end
I did not get the point Key point was empasised.
I was lost in all the technical Information was pitchedat
information. our level.
Presenter was a beg head. Presenter was there to help
Information was The presentation was well
disorganized. prepare.

2. Develop a feedback document/ template that Will be

effective in capturing reliable information.
Member's answers will differ contingent upon the
configuration Of the archive picked. Members ought to
incorporate important inquiries and reflect information
obtained from learning materials.

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Activity 6.
Write an introduction for a presentation that explains
and discusses desired outcomes of the presentation with
the target audience. The presentation is about collecting
outstanding payments from customers/ clients. (100—
150 words)
Reactions ought to incorporate an announcement of coveted
results as a port of the presentation.
A decent presentation does four things:
1. Draws in and centers the consideration of the gathering of
people.
2. Comforts the speaker and group of onlookers.
3. Clarifies the motivation behind the discussion and what
the speaker might want to accomplish.
4. Gives an outline Of the key purposes Of the discussion.
Activity 7.
Design a visual aid for a presentation on the importance
of eating healthy food.
Choose or design a presentation aid you might use to
support target audience understanding Of key concepts
and central ideas. You might choose a poster or
PowerPoint presentation. Explain how your visual aid

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would help an audience to understand the key concepts
and central ideas Of your presentation. (50—100 words)
Reactions ought to incorporate sound configuration
standards and ought to help the group of onlookers to
comprehend the key ideas and focal thoughts of the theme—
the significance of eating solid sustenance.
Activity 8.
Make a list of 10 rules for non-verbal and verbal
communication during a presentation. Explain Why you
consider each rule to be important.
consider each rule to be important.
Rules can include
-consider the way in Which you speak:
 make Sure that you vary the tone you are using during a
presentation
 think about the volume at "lich you speak
 pay attention to the pace at which you speak
 know when to pause
-some non-verbal signals have several meanings:
 crossed arms can indicate defensiveness, or simply a
comfortable position

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  touching the nose can suggest doubt in What the person
is hearing or it could be a response to an itch or
soreness from a recent cold
 an unbuttoned jacket can signify openness and
cooperation or you are hot or uncomfortable
posture:
a slouch can suggest lack of interest or enthusiasm
standing straight With your welght balanced on each foot
makes 100k confident
and relaxed
do not lean On the podium for long periods
subtle actions can convey the message can be trusted'
showing an open hand With palm up suggests honesty and
sincerity
outward and upward movements of your hands are positwe
actions
• putting the fingertips of one hand against thefingertips of
the other is a form of steepling
that conveys confidence
placing your hands on each side of your waist is called
standing at the ready, this pose

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demonstrates confidence and attracts others
make eye contact With your audience, epe contact signals
interest in Others and increases
the speakers credibility
smile where appropriate, smiling conveys friendliness,
warmth, and liking
if you are going to use a pointer to direct attention to
different visual aids Or materials, do
not wave it around throughout the presentation

Activity 9.
Write a one page speech about the importance Of
behaving in an environmentally responsible way. Use
persuasive communication techniques that would
secure audience interest when writing your speech.
Reaction ought to incorporate influential correspondence
systems, for example, the WIIFM rule.

Activity 10.

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How would you provide opportunities for participants
to seek clarification on central ideas and concepts, and
adjust the presentation to meet participant needs and
preferences? Do not limit your ideas to those provided
in the text. Give three examples.
There are various methodologies you can utilize to urge
group of onlookers individuals to make inquiries, including:
• bringing up inquiries you have been asked by different
groups of onlookers
• letting the group of onlookers know in advance there
are question and answer sessions, When they are and to
what extent they Will be
• passing out cards for the group of onlookers to record
and present their inquiries—this gives individuals who are
excessively bashful, making it impossible to make inquiries
verbally a chance to clear up pour presentation's focal
thoughts and ideas
• refrain from requesting inquiries and afterward
beginning to pack up your tablet or your notes—this sends a
reasonable message that you consider the presentation to be
over and that you don't generally welcome inquiries
• arrange for somebody in the group of onlookers to
request that the main inquiry begin the ball rolling

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• give credit to individuals who do Osk questions by
saying something like, 'That was an extraordinary question'
or, 'I'm happy you posed that question'
(Wallace 20021
When somebody poses a question, you ought to rehash it so
the entire crowd can hear it. Other group of onlookers
individuals may have comparative inquiries and by
rehashing the inquiry you can guarantee that you are not set
in a circumstance when you need to answer the same
inquiries over and again.
Likewise, if group of onlookers individuals don't hear the
inquiry the answer won't not sound good to them; this leads
them to exchanging Off and can make them miss some
profitable data, Repeating the inquiry likewise gives you
some extra time to assess the inquiry and plan a reaction.
Cheek that you have addressed an inquiry to the asker's
fulfillment. You may say something like 'Does that answer
your inquiry?' or 'IS that the sort Of data you were searching
for?' This additionally gives them a chance to say "No" and
permits them to illuminate their inquiry by asking it again or
in an unexpected way.

Activity 11.

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Research an article that relates to writing or giving an
effective presentation. Print and provide a copy Of that
article. Summarise the key concepts and ideas Of that
article. (Approx. 100 words)
Reactions ought to exhibit aptitudes in recognizing key ideas
and thoughts and in compressing data.
Activty 12.
What techniques would you implement to review the
effectiveness of the presentation, seek and discuss
reactions to the presentation and utilise feedback to
make changes to central ideas presented? Give at least
three techniques.
Reactions ought to incorporate a scope of audit procedures,
for example, agendas, gathering of people studies and
questioning sessions with colleagues.

Summative assessment 1

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Question I.
Outline the methods you can use to collect information,
evaluate and review presentations— for example, the
three key factors of a presentation: results, response
and standards. (Approx. 100 words)
Results

You should determine Whether the wanted results were

accomplished. Consider whether the right data was
conveyed and whether the group of onlookers
comprehended the presentation content. Assessment
strategies may incorporate measuring the presentation
against the outcomes and planned results in the
presentation arrangement. you may likewise catch up With
group of onlookers individuals and examine their responses
to the presentation. In the event that they give criticism
which recommends that substance was not comprehended,
you may need to roll out improvements to the focal thoughts
displayed.

Reaction

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You have to decide how the gathering of people reacted to
the presentation, Evaluation techniques

migh t incorporate :

• getting general, casual criticism from the presentation

group

• following up with and examining responses With group

of onlookers individuals

• issuing a basic survey either same day or following day

for group of onlookers individuals to finish

• monitoring reactions all through the presentation

• giving out email address and request recommendations

on the most proficient method to move forward

Benchmarks

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You have to assess how the presentation mapped against the
foreordained benchmarks.

Assessment strategies may include:

• reviewing the agenda after the presentation

• discussing singular exhibitions as a group

• having an eyewitness to check and report

• asking members to finish the agenda or an assessment

sheet

To assess a presentation consider whether the principles set

were practical, achievable and helpful. Consider additionally,
whether the moderator could copture and hold the gathering
of people's consideration and how this was finished. At the
point when looking for criticism from the group of
onlookers/members, guarantee that you can catch the

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information/data by recording it on an input archive. You
may ask the gathering of people/members to finish the
report. Plan the criticism record to guarantee that members
metal ready to give you precise and solid data. By permitting
an extent for every inquiry, will empower you to examine
information and factual data later.

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Question 2
What regulatory and organisational obligations would
be relevant When preparing and giving presentations?
(50—75 words)
For enactment to be consented to, it is essential that
al/workers comprehend the enactment, controls and codes
that metal important to their employments. Workers should
be given the imperative preparing and data to guarantee
comprehension and consistence. Preparing will guarantee
that al/workers comprehend the enactment in the same and
Will, in this way, as a rule apply it reliably.
While setting up the presentation, the moderator must
guarantee full learning Of and attention to the Acts
identifying with against separation and security. This keeps
the presenterfrom talking about other gathering of
people/member's data or individual subtle elements and in
addition promoting individual data Of members and
associations.
Natural issues are imperative as the moderator can find a
way to upgrade manageability by decreasing the measure Of
paper gifts, exhibiting Via PC supported gadgets.
The moderator must contemplate the wellbeing and security
needs of the members by instructing them Regarding any
perils, fire exits, can areas and guaranteeing that any lines

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for electrical gadgets are not in a territory where members
can outing or fall.
Question 3.
Explain the principles Of effective communication used
in making presentations. Give at least four examples.
Correspondence ought to be clear and succinct when giving
presentations—for instance dispose of longwinded
expressions, just incorporate significant material and
maintain a strategic distance from pointless redundancy.
Ensure the data is precise—for instance particular, positive,
and distinctive instead of obscure and general, place activity
in your verbs, pick striking, picture building words.
use non-verbal communication and watch non-verbal
communication from the crowd—for instance eye contact is
vital when talking, use hand signals and outward
appearances. Watch the gathering of people and their non-
verbal communication—it will give you a thought Of the
level Of interest.

Dynamic listening aptitudes ought to likewise be utilized—

listen to the group of onlookers and accumulate data and
input from them.

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Convincing correspondence methods are utilized as a part of
securing the enthusiasm of a crowd of people—assemble
data about them, discover what Will engage them and
discover things like in the event that they are religious,
moderate, political, genuine. youthful or elderly.
Question 4.
Describe at least six presentation aids you might use to
support a sales presentation.
Case of helps for a business presentation may include:
• the item itself or item s amp les
• models
• photos
printe d materials
photos and drawings
• diagrams
transparencies
• whiteboards
• electronic media
• gifts
pens/markers

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refreshments
mints
Summative assessment 2
Write the transcript of a presentation on a topic of your
choice. You cannot use a topic outlined in the activities
of this unit. Your transcript should be suitable for a
presentation that is 10 minutes in length. Utilise
knowledge you have gained in this unit when writing
your presentation. provide and/or document your
presentation choice to your trainer/ assessor?
The presentation ought to have clear presentation, body and
conclusion and incorporate who the intended interest group
is to bolster the capacity to write in a scope of styles for
various target crowds.
2. Explain what approach you would take to your
presentation and why.
The methodology may be:

• Informative
• Persuasi
• based on goodwill
• Multi-reason

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• Entertaining
• Image building
• Motivational
• Instructional
3. Identify the intended outcomes of your presentation
and explain how you have developed your presentation
to meet these outcomes.
A goal incorporates an activity that can be watched and
measured,

Goals can for the most part be assembled under three

headings:

I. To educate or teach.

2. To induce or inspire to activity.

3. to move, amuse or generally inspire sentiments and

feelings.

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4. Identify the strategies you have used in your
presentation and explain why you have used them.
Techniques may incorporate yet are not restricted to:
 Contextual investigations
 shows
 addressing amid a presentation
 holding examinations
 pretends
5. Create one presentation aid and explain how you
would use itto communicate the key concepts and
central ideas in your presentation.
Presentation helps may incorporate yet are not constrained
to:
PowerPoint presentations
 flip outlines
 overhead transparencies
 blurbs
 outlines
 charts
 outlines
 chart s

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6. Explain how you would use effective communication
skills, including any culturallyappropriate
communication, when giving your presentation.
Reaction ought to reflect information procured from
learning materials and ought to incorporate an examination
of both verbal and non-verbal relational abilities. Members
ought to incorporate data on the most proficient method to
identify with individuals from assorted foundations and
individuals with differing capacities.
7. Identify those parts of your presentation where you
have provided summaries of key concepts and ideas.
Explain why you have placed summaries in the position
you have?
To distinguish what should be abridged members ought to
peruse their presentation notes once they have been
composed. They ought to underline critical thoughts and
circle key terms. members ought to distinguish the principle
purpose of the presentation. These are the things that should
be summonsed, pushed and rehashed,
To distinguish the vital focuses for rundowns, members
ought to separate the presentation into areas or phases of
thought. Synopses ought to be given ot each of these focuses.
8. Ask someone else to read your presentation or
perform it for them. Gather feedback from them about

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how effective they think your presentation is. How
would you use their feedback to improve your
presentation?
Reactions ought to reflect information obtained from
learning materials and ought to incorporate a discourse of
how criticism can be utilized to enhance a presentation.

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