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SCDL - Virtual Class Room - Frequently Asked Questions:

• What is Virtual classroom?

• How can one attend, a virtual classroom?
• What are technical requirements to attend a virtual class?
• Are there any charges to attend a virtual class?
• How can / Till when, one cancel a chat session?
• Who can see past classes?
• How can one view past classes? / Why I am not able to view past classes?
• For how many days a past class, will be available for reference?
• What can I do if there are breaks in audio and video?
• Can a student talk using his/her microphone?
• If I have questions/queries related to virtual classroom, to whom should I communicate?  

• What is Virtual classroom?

The Virtual Classroom facility by SCDL is an additional student support service to interact with faculty members. It is a web
application for delivering classroom like sessions, live over the internet.

• How can one attend, a virtual classroom?

These are the steps to attend a virtual class. The student has to book in advance.

Step 1: Book a class

a) student has to login to SCDL website (Student-Portal),

b) Choose Virtual Class option, then they are presented a list of classes, for which booking is open.   Then, click on
appropriate class from the list, which would take them to booking page.

c) On the booking page, they have to click on 'Book Class' button.  He or she then will be presented with terms and
conditions, which they need to, go through and click on the 'OK' button. This will complete the booking process.

Please Note:

a) As there are limited number of seats, if the booking is full, system indicates Booking Stopped (X) icon. In such a case one
cannot book.

b) After Booking, a confirmation email notification is sent one day prior to the class on both email ids (personal, microsoft) to
booked students.

c) All other things are specified in terms and conditions.

 Step 2: To Attend a Class.

To attend the class, login to SCDL website (Student-Portal), Choose Virtual Class option and click on respective class from
'Booking Closed' List.

• What are technical requirements to attend a virtual class?

1. Computer with internet connection

2. Any internet browser (preferably IE) with latest Flash player

http://www.scdl.net/VirtualClassroom/Pages/Generic/FAQS.aspx 10/12/2010
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3. Speakers

4. Headphone (Optional)

5. Webcam (Optional)

•How can / Till when can one cancel a virtual class session?

The Virtual classroom sessions are available on the first cum first serve basis and there is limited participation allowed for
each session. Students are requested to book the session only if they are sure that they will be able to attend the session as
per the prescribed schedule.

In case you are unable to attend the same please cancel the session so that others can take benefit of the interactive session.

To cancel a class, login to SCDL website (Student-Potral), Choose Virtual Class option, choose your booked session from the
'Sessions open for Booking list'.

Please Note: Class booking can be cancelled till the time it appears in ?Booking Closed? window i.e before confirmation;
generally a day prior to actual class.

• Are there any charges to attend a virtual class?

Currently Virtual class option is available free of charge to all SCDL students.

•Who can see past Classes?

The past classes can be viewed by all eligible students.

• How can one view past classes?/Why I am not able to view past classes?

To view a past class, login to SCDL website (student-portal), choose Virtual class option and click on past sessions link. The
next page will list all archived classes. Click on required class to view it.

Please Note:

a) First 15 minutes, are reserved for class setup; hence you may see a blank frame of Virtual Class. You need to drag on the
time bar to skip first 15 minutes.

b) Also it may take time to download the file depending upon internet speed; hence be patient to allow the file download.

• For how many days, a past class, will be available for reference?

The class will be made available generally for a semester.

• What can I do if there are breaks in audio and video?

Audio & video quality depends upon Internet bandwidth at student end. Minimum 512 K bandwidth is required to get good
quality audio & 1Mb bandwidth is required for video. If a student is receiving breaks in audio/video; it is suggested to ' stop
receiving video ' so that audio can get more bandwidth & it may improve audio quality. Student can stop receiving video by
doing this: In a window where you see video; there is a small icon of a camera in right hand top corner. Click on it to stop
video.

• Can a student talk using his/her microphone?

To transmit good audio there are few settings in a system to cancel noise and echo etc. If these settings are not done at
student side; noise & echo may get transmitted to everyone on VC.This will be very disturbing to all students; hence we're
not allowing students to talk using microphone. Please use Chat/Raise hand options to ask your queries or convey your
comments.

 
• If I have questions/queries related to virtual classroom, to whom should I communicate?     

If you have questions/queries, please contact scdl on vcfeedback@scdl.net

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